Increase the productivity of your service team and automate your processes with L-mobile service field service management software. Plan service calls more efficiently, shorten response times, and increase customer satisfaction. All with just one solution and an experienced partner at your side.
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Benefit from a reliable and continuous flow of information thanks to the robust and tried-and-tested integration of L-mobile service with your ERP landscape.
Reduce costs while simultaneously improving the quality of your customer service with automated processes and mobile data collection.
Create a seamless service process and prevent media discontinuities and a lack of transparency. With real-time data from CRM, the planning board, and service app in one system.
Transparency in the office
Manage field service orders and customer data digitally and centrally with L-mobile service. Master data, service agreements, and asset information can be accessed centrally, increasing transparency in the office. Connection to your ERP system ensures automated and seamless data exchange. This results in quicker, easier, and more efficient order management.
Efficiency in scheduling
Plan your service technicians and fitters quickly and clearly with the digital planning board in L-mobile service. Manual drag and drop or automated planning—it’s up to you which option you use. The field service management software provides the necessary tools to deploy resources cost-effectively and to optimize interaction between your office and field service staff. This not only reduces your dispatcher response times, but also increases the productivity of field service staff.
Mobile and digital field service processes
Maximize your first-time fix rate by providing your field service staff with all the relevant information and documents for their assignments using L-mobile service. The mobile service app combines order information, checklists, field service reports, material reporting, restocking, and time tracking in a single tool. Mistakes in the field are reduced and field service orders are completed more quickly.
Seamless data exchange
Eliminate media discontinuities and duplicate data collection by linking L-mobile service to your ERP system. The field service management software can be easily connected to popular ERP systems. Whether SAP, Microsoft Dynamics 365, Proalpha, or other solutions, order information and assignment data is automatically synchronized in real time.
L-mobile service in action
From paperless master data and order management, through digital route and deployment planning, to the mobile service app—L-mobile service provides the ideal basis for your digital field service management.
Our experts look forward to working with you to identify potential and opportunities for the digitalization of your field service management.
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