{"id":95475,"date":"2022-01-17T15:37:14","date_gmt":"2022-01-17T14:37:14","guid":{"rendered":"https:\/\/l-mobile.com\/?post_type=product&#038;p=95475"},"modified":"2023-03-01T16:45:59","modified_gmt":"2023-03-01T15:45:59","slug":"communique-reference-l-mobile-service-grimme","status":"publish","type":"product","link":"https:\/\/l-mobile.com\/fr\/document\/communique-reference-l-mobile-service-grimme\/","title":{"rendered":"Rapport de r\u00e9f\u00e9rence \u2014 L-mobile service \u2014 Grimme\u00a0"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-2e1ay76-c80855f26f224ed57887eb40a8cedb58 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-95475'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-22knete-e435146051a9383d23250016772e2b85 sc-av_one_fourth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-22knete-e435146051a9383d23250016772e2b85\">\n.flex_column.av-22knete-e435146051a9383d23250016772e2b85{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-22knete-e435146051a9383d23250016772e2b85 av_one_fourth  avia-builder-el-1  el_before_av_three_fourth  avia-builder-el-first  lmwooimg first flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding  '     ><section  class='av_textblock_section av-kxhalowr-34866ccbe4c58c7dbecddaaaf51233c8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" >\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1row6rm-3bcd14320daa195fa9532a17a7629026\">\n.flex_column.av-1row6rm-3bcd14320daa195fa9532a17a7629026{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1row6rm-3bcd14320daa195fa9532a17a7629026 av_three_fourth  avia-builder-el-3  el_after_av_one_fourth  avia-builder-el-last  lmwoodesc lmwoocart lmh1 flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding  '     ><section  class='av_textblock_section av-kxhalowr-34866ccbe4c58c7dbecddaaaf51233c8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Rapport de r\u00e9f\u00e9rence \u2014 L-mobile service \u2014 Grimme\u00a0<\/h1>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kxg4vsig-247a031789ff4d00b0bb74c5b7103f18 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Dans le pass\u00e9, le travail des techniciens comportait un grand nombre de documents papier. Les rapports manuscrits arrivaient souvent sur site avec un temps de retard pour \u00eatre ensuite saisis dans le syst\u00e8me ERP MS Dynamics AX par le service interne. Le transfert manuel des nouvelles donn\u00e9es recueillies au cours de l&#8217;intervention \u00e9tait chronophage et sujet \u00e0 erreurs. Parall\u00e8lement, des tableaux Excel \u00e9taient utilis\u00e9s pour documenter le service rendu au client et le temps de d\u00e9placement des techniciens. \u00c9tant donn\u00e9 le temps perdu \u00e0 transf\u00e9rer toutes ces donn\u00e9es dans le syst\u00e8me ERP, il \u00e9tait n\u00e9cessaire de trouver une solution pour optimiser le temps de traitement de ces donn\u00e9es ainsi que les op\u00e9rations manuelles. L-mobile service a permis \u00e0 Grimme d&#8217;assurer un processus de service en continu \u00e0 partir de son syst\u00e8me ERP gr\u00e2ce \u00e0 l&#8217;informatisation, sans discontinuit\u00e9 de support.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-kxgchy2q-29bcbcb953e1c8ec3da898cc8a8ba731-wrap avia-button-right  avia-builder-el-6  el_after_av_textblock  avia-builder-el-last  force-download'><a href='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/L-mobile_Rapport_de_reference_Grimme-Landmaschinenfabrik.pdf'  class='avia-button av-kxgchy2q-29bcbcb953e1c8ec3da898cc8a8ba731 av-link-btn avia-icon_select-yes-left-icon avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"T\u00e9l\u00e9charger\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue82d' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >T\u00e9l\u00e9charger<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":90917,"template":"","meta":{"_acf_changed":false,"content-type":""},"dokumente_formate":[4000,2387],"dokumente_produkt":[2375,3971],"product_brand":[],"product_cat":[2527,2392],"product_tag":[],"class_list":{"0":"post-95475","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"dokumente_formate-rapport-de-reference","7":"dokumente_formate-referenzbericht","8":"dokumente_produkt-digitales-service-management","9":"dokumente_produkt-gestion-numerique-des-services","10":"product_cat-document","11":"product_cat-dokument","13":"first","14":"instock","15":"downloadable","16":"virtual","17":"purchasable","18":"product-type-simple"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Rapport de r\u00e9f\u00e9rence \u2014 L-mobile service \u2014 Grimme\u00a0 - 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