{"id":97346,"date":"2022-06-01T09:10:43","date_gmt":"2022-06-01T07:10:43","guid":{"rendered":"https:\/\/l-mobile.com\/?page_id=97346"},"modified":"2025-08-15T16:38:17","modified_gmt":"2025-08-15T14:38:17","slug":"field-service-management","status":"publish","type":"page","link":"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/","title":{"rendered":"Logiciel Field Service Management"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12ebp6s-d60b1a52596bd53af0e295dc3a243b3f\">\n.avia-section.av-12ebp6s-d60b1a52596bd53af0e295dc3a243b3f{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/filed-service-management-software-l-mobile-service-swecon.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-12ebp6s-d60b1a52596bd53af0e295dc3a243b3f main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  lmhf avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-129cu58-2190d32aa7a5522ed5cd1be491956466\">\n.flex_column.av-129cu58-2190d32aa7a5522ed5cd1be491956466{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-129cu58-2190d32aa7a5522ed5cd1be491956466 av_one_full  avia-builder-el-1  el_before_av_one_full  avia-builder-el-first  lmh1 first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-126fqys-3a68f95abd5ea32636d1cb71fdfbc6bc\">\n#top .av-special-heading.av-126fqys-3a68f95abd5ea32636d1cb71fdfbc6bc{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-126fqys-3a68f95abd5ea32636d1cb71fdfbc6bc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-126fqys-3a68f95abd5ea32636d1cb71fdfbc6bc .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-126fqys-3a68f95abd5ea32636d1cb71fdfbc6bc av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Le logiciel Field Service Management : un service client num\u00e9rique, mobile et efficace avec L-mobile service<\/h1><div class='av-subheading av-subheading_below'><p>Du service administratif sans papier \u00e0 l\u2019acquisition de donn\u00e9es mobiles au cours de l\u2019intervention de service, en passant par la planification des interventions<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11oa2k4-cc3c84e34e20dd4115cf637e3a3416b5\">\n.flex_column.av-11oa2k4-cc3c84e34e20dd4115cf637e3a3416b5{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-11oa2k4-cc3c84e34e20dd4115cf637e3a3416b5 av_one_full  avia-builder-el-3  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><p><section  class='av_textblock_section av-11hujok-52e9053e943fa546f17c5f6da678619d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Augmenter l\u2019efficacit\u00e9 et la visibilit\u00e9<\/strong> du Field Service Management gr\u00e2ce \u00e0 des processus de service num\u00e9riques, c\u2019est exactement ce que le <strong>logiciel Field Service Management L-mobile service<\/strong> vous permet de faire. Optimisez les processus de votre service client, augmentez la <strong>productivit\u00e9 <\/strong>et le<strong> taux de r\u00e9solution d\u00e8s la premi\u00e8re intervention<\/strong> de votre \u00e9quipe de service et partant, la satisfaction client gr\u00e2ce \u00e0 une qualit\u00e9 de service de premi\u00e8re classe.<\/p>\n<p>En digitalisant tous les aspects de votre Field Service, vous misez sur une solution qui a fait ses preuves dans la pratique et qui vous permet d\u2019assurer le succ\u00e8s de votre entreprise sur le long terme. L\u2019<strong>int\u00e9gration de la solution de service \u00e0 votre syst\u00e8me ERP<\/strong> vous permet en outre d\u2019\u00e9changer \u00e0 tout moment des informations de fa\u00e7on fluide au sein de l\u2019\u00e9quipe, ce qui contribue \u00e0 augmenter la productivit\u00e9 et \u00e0 la bonne gestion des interventions de service.<\/p>\n<p>De la <strong>gestion des donn\u00e9es de base et des ordres <\/strong>sans papier, en passant par une <strong>planification num\u00e9rique des itin\u00e9raires et des interventions<\/strong>, jusqu\u2019\u00e0 l\u2019<strong>application Field Service mobile<\/strong> et une acc\u00e9l\u00e9ration de la facturation\u00a0: le logiciel Field Service Management L-mobile service est la solution adapt\u00e9e pour votre <strong>Field Service Management<\/strong>.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-118kb9w-e58eb667373c1df5fd917276d1dd80ca\">\n#top 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class='av-submenu-container av-3nuw90-cfd4c3e47d1cc1640d66370bf048d81a main_color av-switch-768  avia-builder-el-7  el_after_av_section  el_before_av_section  lmsmf av-sticky-submenu submenu-not-first container_wrap fullsize' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\"><span class='avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='list' data-av_iconset='svg_entypo-fontello'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"32\" viewBox=\"0 0 22 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>List<\/title>\n<desc id='av-svg-desc-1'>List<\/desc>\n<path d=\"M3.2 20.8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 14.4q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM9.6 11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2zM20.8 14.4q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2zM20.8 20.8q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2z\"><\/path>\n<\/svg><\/span><span class=\"av-current-placeholder\">Menu<\/span><\/a><ul id='av-custom-submenu-1' class='av-subnav-menu' role='menu'>\n<li class='menu-item av-10h0wos-a953b80cd5e137165fc325902549284d menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-1' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/?page_id=132510'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Int\u00e9gration dans l\u2019ERP<\/span><\/a><\/li>\n<li class='menu-item av-3lz4fo-2fb6b5d40bbe43a89851485e04ad813d menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-2' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/on-demand-webcast-fr\/gestion-numerique-des-interventions-avec-l-mobile-field-service\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Voir la d\u00e9mo<\/span><\/a><\/li>\n<li class='menu-item av-101fnfw-1-caf96151ed0a3712516b434ebf4400ad menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-3' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/ressources-et-contact\/contact\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contact<\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div>\n<div id='av_section_2'  class='avia-section av-zqyqro-58237e7da290d34dddc1a0f7ff762057 main_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-3k4j24-9ed37b9da53a30b35947a6d512e1b19d av_one_full  avia-builder-el-9  el_before_av_one_full  avia-builder-el-first  lmh2 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-zj8mf8-e59cadd1bf4575be85de3c68d5ba978a\">\n#top .av-special-heading.av-zj8mf8-e59cadd1bf4575be85de3c68d5ba978a{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-zj8mf8-e59cadd1bf4575be85de3c68d5ba978a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-zj8mf8-e59cadd1bf4575be85de3c68d5ba978a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-zj8mf8-e59cadd1bf4575be85de3c68d5ba978a av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-10  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Digitaliser les processus de service : la premi\u00e8re \u00e9tape vers une collaboration optimis\u00e9e avec le logiciel Field Service Management <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-zdtk1o-18161c0a8b45473cd91ad0d73873c3a7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Le <strong>logiciel Field Service Management L-mobile service<\/strong> fournit \u00e0 votre \u00e9quipe de service, en interne et sur le terrain, la base d\u2019une gestion efficace et surtout digitalis\u00e9e des interventions de service. Les installations, maintenances ou ordres de r\u00e9paration peuvent \u00eatre ex\u00e9cut\u00e9s <strong>plus rapidement<\/strong>, <strong>de mani\u00e8re plus rentable<\/strong> et <strong>sans erreur<\/strong>, car toutes les informations relatives au client et \u00e0 la commande, les documents, les notes et les historiques de service sont disponibles de fa\u00e7on <strong>transparente <\/strong>et <strong>centralis\u00e9e <\/strong>pour tous les collaborateurs. Parall\u00e8lement, l\u2019acquisition manuelle de donn\u00e9es sur les temps d\u2019intervention, la consommation de mat\u00e9riel ou les rapports de service num\u00e9riques pour les techniciens de service sur le terrain n\u2019a plus de raison d\u2019\u00eatre, elle est remplac\u00e9e par l\u2019<strong>acquisition digitale<\/strong> via une <strong>application Field Service mobile<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-ytkrxo-846afd7f5ffa9d68d61593327ec99ded av_one_full  avia-builder-el-12  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-yl1zyc-f667867bc3bd9d4f7312e2cb4f364c83 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Mais pourquoi un logiciel Field Service Management est-il si important pour la r\u00e9ussite de votre Field Service\u00a0? Il existe de nombreux facteurs qui peuvent influer n\u00e9gativement sur le service client et les processus de service associ\u00e9s. La multiplication de solutions logicielles individuelles ou le travail sur papier ont pour r\u00e9sultat le <strong>changement de supports au sein des processus de service<\/strong> et des <strong>retards inutiles<\/strong> lorsque les donn\u00e9es doivent \u00eatre transf\u00e9r\u00e9es manuellement dans plusieurs syst\u00e8mes, ne serait-ce que lors de la cr\u00e9ation de l\u2019ordre ou le traitement ult\u00e9rieur des rapports de service num\u00e9riques. Cela peut ensuite avoir pour cons\u00e9quence des <strong>donn\u00e9es incompl\u00e8tes<\/strong> et un <strong>manque de visibilit\u00e9<\/strong> sur les ordres de service. Ce qui complique consid\u00e9rablement la planification efficace des itin\u00e9raires et des interventions sur des trajets optimis\u00e9s et rend toujours plus difficile la r\u00e9solution de probl\u00e8mes imm\u00e9diatement lors de la premi\u00e8re visite du technicien de service chez le client. Tous ces facteurs ont pour cons\u00e9quence qu\u2019au final les affectations du Field Service et leur facturation tra\u00eenent en longueur, ce qui diminue la tr\u00e9sorerie de votre entreprise et ne contribue pas vraiment \u00e0 la satisfaction client.<\/p>\n<p>Pour relever ces d\u00e9fis avec succ\u00e8s, le logiciel Field Service Management L-mobile service met \u00e0 votre disposition, ainsi qu\u2019\u00e0 celle de votre \u00e9quipe de service, des <strong>fonctionnalit\u00e9s adapt\u00e9es<\/strong> pour votre <strong>service administratif<\/strong> au niveau du backoffice et de l\u2019affectation d\u2019une part, et pour le <strong>service technique sur le terrain<\/strong>, d\u2019autre part.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-yiyx0s-724b5551c366c323f784f21cfe40a021\">\n.avia-section.av-yiyx0s-724b5551c366c323f784f21cfe40a021{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-yiyx0s-724b5551c366c323f784f21cfe40a021 main_color avia-section-default avia-no-border-styling  avia-builder-el-14  el_after_av_section  el_before_av_section  lmves lmvfr lmvhu lmven avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-ycurv8-1d2200ea5681b584df98f805971eece0 sc-av_one_full av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-ycurv8-1d2200ea5681b584df98f805971eece0 av_one_full  avia-builder-el-15  el_before_av_three_fifth  avia-builder-el-first  lmh3w first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-top  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-y6pzkc-ad19ebabdfa370f669b91251129662a3\">\n#top .av-special-heading.av-y6pzkc-ad19ebabdfa370f669b91251129662a3{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-y6pzkc-ad19ebabdfa370f669b91251129662a3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-y6pzkc-ad19ebabdfa370f669b91251129662a3 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-y6pzkc-ad19ebabdfa370f669b91251129662a3 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-y6pzkc-ad19ebabdfa370f669b91251129662a3 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-y6pzkc-ad19ebabdfa370f669b91251129662a3 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-y6pzkc-ad19ebabdfa370f669b91251129662a3 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-y6pzkc-ad19ebabdfa370f669b91251129662a3 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-16  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Le logiciel Field Service Management pour des processus de service sans papier, simples et rapides<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>D\u00e9couvrez les fonctionnalit\u00e9s et les points forts de L-mobile service en pratique dans la d\u00e9mo gratuite, o\u00f9 et quand vous le souhaitez\u00a0!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-y11n30-10b73a4c753304f66b1e41a9e8cc4284 sc-av_three_fifth av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-y11n30-10b73a4c753304f66b1e41a9e8cc4284 av_three_fifth  avia-builder-el-17  el_after_av_one_full  el_before_av_two_fifth  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c\">\n#top .avia-icon-list-container.av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c .iconlist_icon{\ncolor:#ffffff;\nbackground-color:#009acd;\nborder:1px solid #ffffff;\n}\n#top .avia-icon-list-container.av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c .iconlist_icon svg:first-child{\nstroke:#ffffff;\nfill:#ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c .av_iconlist_title{\ncolor:#ffffff;\n}\n.avia-icon-list-container.av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c .iconlist_content{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-list-container av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c  avia-builder-el-18  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c avia-iconlist-animate'>\n<li><div class='iconlist_icon av-xpv6no-1b9f596797579947eb5e8ff1e9f53a2d avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Une gestion des interventions efficace et sans erreur\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Une gestion des interventions efficace et sans erreur<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Dans cette d\u00e9mo, nous vous montrons comment travailler avec des processus de service num\u00e9riques pour gagner du temps, de l\u2019argent et m\u00e9nager vos nerfs.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-xjhsxw-e9908e7fdacbfca533c516b5ea61a99c avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : D\u00e9mo en direct des principales fonctions du logiciel Field Service Management\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >D\u00e9mo en direct des principales fonctions du logiciel Field Service Management<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>De la planification des interventions \u00e0 la cr\u00e9ation automatique du rapport de service num\u00e9rique\u00a0: d\u00e9couvrez les points forts de L-mobile service pour le service administratif et le service technique sur le terrain.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-xbo61w-02e15f54db8318c3b41883d1957c939e avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Le logiciel Field Service Management dans la pratique\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Le logiciel Field Service Management dans la pratique<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>D\u00e9couvrez comment l\u2019un de nos clients a r\u00e9ussi \u00e0 d\u00e9mat\u00e9rialiser l\u2019ensemble de son processus de service et peut aujourd\u2019hui travailler sans probl\u00e8me hors ligne et sans connexion r\u00e9seau sur le terrain.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" 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autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3a7jz8-58895b832e3f2ee6f092dbfce2fbbb62\">\n#top .hr.hr-invisible.av-3a7jz8-58895b832e3f2ee6f092dbfce2fbbb62{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-3a7jz8-58895b832e3f2ee6f092dbfce2fbbb62 hr-invisible  avia-builder-el-21  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-wlods4-28dc6fd3c69f0c4874fe48a6b8e93738-wrap avia-button-center  avia-builder-el-22  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/on-demand-webcast-fr\/gestion-numerique-des-interventions-avec-l-mobile-field-service\/'  class='avia-button 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Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-caa1t0-454fe0374fa4a5b9dab2f9123a748241\">\n.avia-section.av-caa1t0-454fe0374fa4a5b9dab2f9123a748241{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/07\/digitalisierung-im-technischen-aussendienst.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-caa1t0-454fe0374fa4a5b9dab2f9123a748241 main_color avia-section-default avia-no-border-styling  avia-builder-el-23  el_after_av_section  el_before_av_section  avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c5mpvw-32d44cdcd1722fdb052de00bf5b6cd05\">\n.flex_column.av-c5mpvw-32d44cdcd1722fdb052de00bf5b6cd05{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:30px 30px 30px 30px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-c5mpvw-32d44cdcd1722fdb052de00bf5b6cd05 av_one_full  avia-builder-el-24  avia-builder-el-no-sibling  lmh3w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c012mk-e3ba1afc8907cc743c0972f53064d3a0\">\n#top .av-special-heading.av-c012mk-e3ba1afc8907cc743c0972f53064d3a0{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-c012mk-e3ba1afc8907cc743c0972f53064d3a0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-c012mk-e3ba1afc8907cc743c0972f53064d3a0 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-c012mk-e3ba1afc8907cc743c0972f53064d3a0 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-c012mk-e3ba1afc8907cc743c0972f53064d3a0 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-c012mk-e3ba1afc8907cc743c0972f53064d3a0 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-c012mk-e3ba1afc8907cc743c0972f53064d3a0 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-c012mk-e3ba1afc8907cc743c0972f53064d3a0 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-25  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Mobilit\u00e9, digitalisation et visibilit\u00e9 : L-mobile service a tout ce qu\u2019il faut pour enchanter la client\u00e8le et g\u00e9n\u00e9rer du chiffre d\u2019affaires <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bskek4-8a352b12de1ccb2c0cdda84de125891e\">\n#top .av_textblock_section.av-bskek4-8a352b12de1ccb2c0cdda84de125891e .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-bskek4-8a352b12de1ccb2c0cdda84de125891e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Pour r\u00e9aliser un <strong>Field Service Management global<\/strong>, Le logiciel Field Service Management L-mobile service optimise l\u2019ensemble des \u00e9tapes de travail tout au long du processus de service. De la prise de contact au niveau du support client par t\u00e9l\u00e9phone et de la validation de la notification de panne \u00e0 la facturation finale d\u2019une commande, toutes les donn\u00e9es, t\u00e2ches, planifications et documentations peuvent \u00eatre g\u00e9r\u00e9es de mani\u00e8re digitalis\u00e9e.<\/p>\n<p>Le <strong>service administratif<\/strong>, le fondement m\u00eame d\u2019un bon Field Service, peut consulter et traiter \u00e0 la fois les <strong>donn\u00e9es de base <\/strong>de vos clients et la <strong>gestion compl\u00e8te de la commande<\/strong>. L\u2019<strong>int\u00e9gration <\/strong>du <strong>logiciel Field Service au syst\u00e8me ERP<\/strong> permet de disposer de donn\u00e9es client actualis\u00e9es en temps r\u00e9el, sans qu\u2019il soit d\u2019abord n\u00e9cessaire de les saisir deux fois dans la solution de service. Lors de l\u2019affectation, les gestionnaires planifient les interventions \u00e0 l\u2019aide du <strong>tableau de planification num\u00e9rique<\/strong> sur les meilleurs trajets pour vos techniciens de service sur le terrain. Ces derniers peuvent \u00e0 leur tour consulter directement sur leurs terminaux mobiles les interventions de service qui leur sont attribu\u00e9es gr\u00e2ce \u00e0 l\u2019<strong>application mobile Field Service<\/strong> de L-mobile service. L\u2019application Field Service offre par ailleurs aux techniciens de service une <strong>base de connaissances digitale \u00e9tendue<\/strong> qui met \u00e0 votre disposition toutes les informations n\u00e9cessaires sur les interventions de service pr\u00e9vues, et ce, de fa\u00e7on simple et mobile, \u00e0 tout moment et quel que soit le lieu.<\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-blvtak-1990520e51f0604a06b5038fdab86cae main_color avia-section-default avia-no-border-styling  avia-builder-el-27  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bgsdwc-8785ad171e1c264e2afb9f753cf8ee47\">\n.flex_column.av-bgsdwc-8785ad171e1c264e2afb9f753cf8ee47{\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-bgsdwc-8785ad171e1c264e2afb9f753cf8ee47 av_one_full  avia-builder-el-28  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-be5nek-e694e2571d5f821a7f9a54e67fd429e5\">\n#top .av-special-heading.av-be5nek-e694e2571d5f821a7f9a54e67fd429e5{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-be5nek-e694e2571d5f821a7f9a54e67fd429e5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-be5nek-e694e2571d5f821a7f9a54e67fd429e5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-be5nek-e694e2571d5f821a7f9a54e67fd429e5 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-29  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Sur site ou comme logiciel en tant que service (Saas) : un logiciel Field Service Management qui s\u2019adapte \u00e0 vos besoins <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-b6dtbw-43974c4e5dda12f9fa50e91dc9524c7e sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b6dtbw-43974c4e5dda12f9fa50e91dc9524c7e\">\n.flex_column.av-b6dtbw-43974c4e5dda12f9fa50e91dc9524c7e{\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-b6dtbw-43974c4e5dda12f9fa50e91dc9524c7e av_one_half  avia-builder-el-30  el_after_av_one_full  el_before_av_one_half  lmh3 first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-az4h5g-d23f051eb23dc2c239a542dcecebe7e7\">\n#top .av-special-heading.av-az4h5g-d23f051eb23dc2c239a542dcecebe7e7{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-az4h5g-d23f051eb23dc2c239a542dcecebe7e7 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-az4h5g-d23f051eb23dc2c239a542dcecebe7e7 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-az4h5g-d23f051eb23dc2c239a542dcecebe7e7 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-az4h5g-d23f051eb23dc2c239a542dcecebe7e7 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-az4h5g-d23f051eb23dc2c239a542dcecebe7e7 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-az4h5g-d23f051eb23dc2c239a542dcecebe7e7 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-31  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >L-mobile service comme solution sur site<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-avz11o-062b7f38b45a10018757c839dfdaa0a9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>\u00c0 l\u2019achat de la <strong>solution sur site<\/strong>, vous recevez la <strong>derni\u00e8re version de notre logiciel Field Service Management <\/strong>afin que vous puissiez l\u2019h\u00e9berger, en assurer la maintenance et la g\u00e9rer sur votre propre serveur. Une infrastructure informatique bien structur\u00e9e et des sp\u00e9cialistes IT exp\u00e9riment\u00e9s sont des conditions pr\u00e9alables importantes.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-amgab8-21d562c2edfe0b68e9c1f8dcb44522d1\">\n#top .hr.hr-invisible.av-amgab8-21d562c2edfe0b68e9c1f8dcb44522d1{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-amgab8-21d562c2edfe0b68e9c1f8dcb44522d1 hr-invisible  avia-builder-el-33  el_after_av_textblock  el_before_av_icongrid '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c\">\n.avia-icon-grid-container.av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c .avia-icongrid{\njustify-content:space-between;\nrow-gap:20px;\n}\n.avia-icon-grid-container.av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c li.av-icon-cell-item{\nflex-basis:calc(50% - 10px);\n}\n.avia-icon-grid-container.av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c .avia-icongrid-wrapper .avia-icongrid-front .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c .avia-icongrid-wrapper .avia-icongrid-flipback .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top .avia-icon-grid-container.av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-989 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n\n@media only screen and (max-width: 767px){ \n#top .avia-icon-grid-container.av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-767 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n<\/style>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-sub-av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c\">\n.avia-icon-grid-container .avia-icongrid-wrapper.av-a9wif8-5e468dc0b71160f486d6bd6c61c3df81 .avia-icongrid-front{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-a9wif8-5e468dc0b71160f486d6bd6c61c3df81 .avia-icongrid-icon{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-a9wif8-5e468dc0b71160f486d6bd6c61c3df81 .avia-icongrid-icon .icongrid-char.avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-a9wif8-5e468dc0b71160f486d6bd6c61c3df81 .icongrid_title{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-a9wif8-5e468dc0b71160f486d6bd6c61c3df81 .icongrid_subtitle{\ncolor:#ffffff;\n}\n.avia-icon-grid-container 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.avia-icongrid-wrapper.av-10tcbo-bc71a9263009c31ef83d31aa11642805 .avia-icongrid-icon .icongrid-char.avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-bc71a9263009c31ef83d31aa11642805 .icongrid_title{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-bc71a9263009c31ef83d31aa11642805 .icongrid_subtitle{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-bc71a9263009c31ef83d31aa11642805 .avia-icongrid-content{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-bc71a9263009c31ef83d31aa11642805 .avia-icongrid-flipback{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-bc71a9263009c31ef83d31aa11642805 .avia-icongrid-content .avia-icongrid-text{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-bc71a9263009c31ef83d31aa11642805 .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-grid-container av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c  avia-builder-el-34  el_after_av_hr  el_before_av_hr ' ><ul id='avia-icongrid-69e5298ca4b2c' class='avia-icongrid clearfix avia_animate_when_almost_visible avia-icongrid-flipbox avia-icongrid-numrow-2 avia-cell-space-between av-flex-cells av-break-767'>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-1 av-first-cell-row av-first-cell-item'><div class='avia-icongrid-wrapper av-a9wif8-5e468dc0b71160f486d6bd6c61c3df81'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue824' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Meilleure s\u00e9curit\u00e9 des donn\u00e9es\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Meilleure s\u00e9curit\u00e9 des donn\u00e9es<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>En h\u00e9bergeant L-mobile service sur vos propres serveurs, vous contr\u00f4lez toutes vos donn\u00e9es.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-2 av-first-cell-row av-last-cell-item'><div class='avia-icongrid-wrapper av-10tcbo-bc71a9263009c31ef83d31aa11642805'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue855' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Adaptations individuelles\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Adaptations individuelles<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>Nous adaptons la version standard de L-mobile service selon vos exigences individuelles.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<\/ul><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9zvnok-416971feab39e2b2e10a4b8eb5e8d21c\">\n#top .hr.hr-invisible.av-9zvnok-416971feab39e2b2e10a4b8eb5e8d21c{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-9zvnok-416971feab39e2b2e10a4b8eb5e8d21c hr-invisible  avia-builder-el-35  el_after_av_icongrid  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.avia-icongrid-wrapper.av-9mx6h0-794d5bb2496cd45c29481152a94b1b68 .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-375d41b209db3739086d3f8e3cdb5939 .avia-icongrid-front{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-375d41b209db3739086d3f8e3cdb5939 .avia-icongrid-icon{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-375d41b209db3739086d3f8e3cdb5939 .avia-icongrid-icon .icongrid-char.avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-375d41b209db3739086d3f8e3cdb5939 .icongrid_title{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-375d41b209db3739086d3f8e3cdb5939 .icongrid_subtitle{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-375d41b209db3739086d3f8e3cdb5939 .avia-icongrid-content{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-375d41b209db3739086d3f8e3cdb5939 .avia-icongrid-flipback{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-375d41b209db3739086d3f8e3cdb5939 .avia-icongrid-content .avia-icongrid-text{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-375d41b209db3739086d3f8e3cdb5939 .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-grid-container av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f  avia-builder-el-36  el_after_av_hr  el_before_av_hr ' ><ul id='avia-icongrid-69e5298ca4f78' class='avia-icongrid clearfix avia_animate_when_almost_visible avia-icongrid-flipbox avia-icongrid-numrow-2 avia-cell-space-between av-flex-cells av-break-767'>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-1 av-first-cell-row av-first-cell-item'><div class='avia-icongrid-wrapper av-9mx6h0-794d5bb2496cd45c29481152a94b1b68'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8d3' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Mat\u00e9riel et syst\u00e8me propres\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Mat\u00e9riel et syst\u00e8me propres<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>\u00c9tant donn\u00e9 que vous h\u00e9bergez vous-m\u00eame L-mobile service, vous d\u00e9cidez du mat\u00e9riel \u00e0 utiliser et vous avez le contr\u00f4le sur le syst\u00e8me.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-2 av-first-cell-row av-last-cell-item'><div class='avia-icongrid-wrapper av-9j9d3o-375d41b209db3739086d3f8e3cdb5939'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue850' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Acc\u00e8s illimit\u00e9 aux donn\u00e9es\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Acc\u00e8s illimit\u00e9 aux donn\u00e9es<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>M\u00eame sans connexion Internet, vous avez \u00e0 tout moment acc\u00e8s \u00e0 toutes vos donn\u00e9es, car elles sont h\u00e9berg\u00e9es sur vos serveurs.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<\/ul><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9b4cho-236b92c2069b28a6eb3030ee0f7dc157\">\n#top .hr.hr-invisible.av-9b4cho-236b92c2069b28a6eb3030ee0f7dc157{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-9b4cho-236b92c2069b28a6eb3030ee0f7dc157 hr-invisible  avia-builder-el-37  el_after_av_icongrid  el_before_av_hr '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-x8hfo-3b1ab93b74ca67f5da090692bf302745\">\n#top .hr.hr-invisible.av-x8hfo-3b1ab93b74ca67f5da090692bf302745{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-x8hfo-3b1ab93b74ca67f5da090692bf302745 hr-invisible  avia-builder-el-38  el_after_av_hr  avia-builder-el-last  av-desktop-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-92k5l0-d182a6456e0614463064196c36e0c3b4\">\n.flex_column.av-92k5l0-d182a6456e0614463064196c36e0c3b4{\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-92k5l0-d182a6456e0614463064196c36e0c3b4 av_one_half  avia-builder-el-39  el_after_av_one_half  avia-builder-el-last  lmh3 av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8ux19g-7232fb76a8c1aadfb8d2ff3035527263\">\n#top .av-special-heading.av-8ux19g-7232fb76a8c1aadfb8d2ff3035527263{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-8ux19g-7232fb76a8c1aadfb8d2ff3035527263 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-8ux19g-7232fb76a8c1aadfb8d2ff3035527263 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-8ux19g-7232fb76a8c1aadfb8d2ff3035527263 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-8ux19g-7232fb76a8c1aadfb8d2ff3035527263 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-8ux19g-7232fb76a8c1aadfb8d2ff3035527263 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-8ux19g-7232fb76a8c1aadfb8d2ff3035527263 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-40  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >L-mobile service comme solution logicielle en tant que service (SaaS)<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-8qgxdg-c24592094ff2e8862b8ca2c42dcd0f70 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Avec la solution logicielle en tant que service (SaaS) de L-mobile service, vous optez pour l\u2019utilisation de notre <strong>logiciel standard<\/strong> que vous louez pour une <strong>dur\u00e9e mensuelle<\/strong> d\u00e9finie par vos soins ainsi que pour un <strong>nombre d\u2019utilisateurs <\/strong>pr\u00e9d\u00e9termin\u00e9.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8j4ius-c7cd1caea3ab1e8cbe3960b0ab2b2f04\">\n#top .hr.hr-invisible.av-8j4ius-c7cd1caea3ab1e8cbe3960b0ab2b2f04{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-8j4ius-c7cd1caea3ab1e8cbe3960b0ab2b2f04 hr-invisible  avia-builder-el-42  el_after_av_textblock  el_before_av_icongrid '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8ci17g-c849b27ffc701629ccebeb13f460fab9\">\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid{\njustify-content:space-between;\nrow-gap:20px;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 li.av-icon-cell-item{\nflex-basis:calc(50% - 10px);\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-front{\nbackground-color:#ffffff;\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-front .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-icon{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-icon .icongrid-char.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .icongrid_title{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .icongrid_subtitle{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-content{\nbackground-color:#ffffff;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-text{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-flipback{\nbackground-color:#ffffff;\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-flipback .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#009acd;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top .avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-989 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n\n@media only screen and (max-width: 767px){ \n#top .avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-767 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n<\/style>\n<div  class='avia-icon-grid-container av-8ci17g-c849b27ffc701629ccebeb13f460fab9  avia-builder-el-43  el_after_av_hr  el_before_av_hr ' ><ul id='avia-icongrid-69e5298ca59a5' class='avia-icongrid clearfix avia_animate_when_almost_visible avia-icongrid-flipbox avia-icongrid-numrow-2 avia-cell-space-between av-flex-cells av-break-767'>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-1 av-first-cell-row av-first-cell-item'><div class='avia-icongrid-wrapper av-878v0s-f369e570a9cf2d9fb4e61296d4acca6f'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue869' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Facilit\u00e9 d\u2019adaptation\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Facilit\u00e9 d\u2019adaptation<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>L-mobile service peut \u00eatre adapt\u00e9 de mani\u00e8re flexible et compl\u00e9t\u00e9 \u00e0 tout moment par des licences utilisateurs suppl\u00e9mentaires.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-2 av-first-cell-row av-last-cell-item'><div class='avia-icongrid-wrapper av-7yfmhw-011941143384ffd4be700a3033a46ef8'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue855' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Maintenance automatique\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Maintenance automatique<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>La maintenance r\u00e9guli\u00e8re du logiciel et les mises \u00e0 jour lors de nouvelles versions sont effectu\u00e9es automatiquement par L-mobile.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<\/ul><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7vuk6s-65da8facc55107f16fc7f0aa18712928\">\n#top .hr.hr-invisible.av-7vuk6s-65da8facc55107f16fc7f0aa18712928{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-7vuk6s-65da8facc55107f16fc7f0aa18712928 hr-invisible  avia-builder-el-44  el_after_av_icongrid  el_before_av_icongrid '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81\">\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid{\njustify-content:space-between;\nrow-gap:20px;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 li.av-icon-cell-item{\nflex-basis:calc(50% - 10px);\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-front{\nbackground-color:#ffffff;\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-front .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-icon{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-icon .icongrid-char.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .icongrid_title{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .icongrid_subtitle{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-content{\nbackground-color:#ffffff;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-text{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-flipback{\nbackground-color:#ffffff;\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-flipback .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#009acd;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top .avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-989 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n\n@media only screen and (max-width: 767px){ \n#top .avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-767 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n<\/style>\n<div  class='avia-icon-grid-container av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81  avia-builder-el-45  el_after_av_hr  el_before_av_hr ' ><ul id='avia-icongrid-69e5298ca5dc4' class='avia-icongrid clearfix avia_animate_when_almost_visible avia-icongrid-flipbox avia-icongrid-numrow-2 avia-cell-space-between av-flex-cells av-break-767'>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-1 av-first-cell-row av-first-cell-item'><div class='avia-icongrid-wrapper av-7ktct0-f3021d0747df077c6bdcdee8532515f2'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : D\u00e9marrage rapide\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >D\u00e9marrage rapide<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>La mise en place de la solution logicielle en tant que service (SaaS) est rapide et simple, ce qui vous permet de travailler directement avec L-mobile service.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-2 av-first-cell-row av-last-cell-item'><div class='avia-icongrid-wrapper av-qdj04-bff8dc0b01a484568d6cf6f6bf812d4f'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue82b' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Co\u00fbts r\u00e9duits\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Co\u00fbts r\u00e9duits<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>Aucune d\u00e9pense suppl\u00e9mentaire ne doit \u00eatre investie pour du personnel informatique, des infrastructures informatiques ou des serveurs.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<\/ul><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-768wek-edd9b47f06deb059eeb4057f128861d5\">\n#top .hr.hr-invisible.av-768wek-edd9b47f06deb059eeb4057f128861d5{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-768wek-edd9b47f06deb059eeb4057f128861d5 hr-invisible  avia-builder-el-46  el_after_av_icongrid  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vw9y10-2b79a1ffdc90341d004b08f5ad4cf4d2\">\n.avia-section.av-vw9y10-2b79a1ffdc90341d004b08f5ad4cf4d2{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='service-administratif'  class='avia-section av-vw9y10-2b79a1ffdc90341d004b08f5ad4cf4d2 main_color avia-section-default avia-no-border-styling  avia-builder-el-47  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-vq8lyc-32230622fb1f2d8967423915635fd51e av_one_full  avia-builder-el-48  avia-builder-el-no-sibling  lmh3w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vh6ewc-54179c924c348e1676eb1c2c53d48c7d\">\n#top .av-special-heading.av-vh6ewc-54179c924c348e1676eb1c2c53d48c7d{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-vh6ewc-54179c924c348e1676eb1c2c53d48c7d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-vh6ewc-54179c924c348e1676eb1c2c53d48c7d .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-vh6ewc-54179c924c348e1676eb1c2c53d48c7d .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-vh6ewc-54179c924c348e1676eb1c2c53d48c7d .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-vh6ewc-54179c924c348e1676eb1c2c53d48c7d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-vh6ewc-54179c924c348e1676eb1c2c53d48c7d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-vh6ewc-54179c924c348e1676eb1c2c53d48c7d av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-49  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Minimiser le risque d\u2019erreurs, augmenter la visibilit\u00e9 et l\u2019efficacit\u00e9 : le logiciel Field Service Management pour le service interne<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-34unj8-5873158c76b9fd3591d64eb9191566e5\">\n#top .av_textblock_section.av-34unj8-5873158c76b9fd3591d64eb9191566e5 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-34unj8-5873158c76b9fd3591d64eb9191566e5 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Un processus de service efficace commence bien avant qu\u2019un technicien de service n\u2019intervienne sur le terrain. Sans le travail effectu\u00e9 en amont par le service administratif, les collaborateurs du service sur le terrain ne seraient souvent pas en mesure de r\u00e9soudre les probl\u00e8mes du client et de contribuer ainsi \u00e0 un service client impeccable. C\u2019est pourquoi il est particuli\u00e8rement important que le <strong>service administratif du Field Service puisse travailler sans erreur, de fa\u00e7on structur\u00e9e et efficace.<\/strong><\/p>\n<p>Le <strong>Field Service Management <\/strong>vous aide \u00e0 r\u00e9soudre des probl\u00e8mes tels que le manque de visibilit\u00e9, l\u2019absence de donn\u00e9es et les changements de support. Outre la <strong>gestion des donn\u00e9es de base<\/strong>, qui est aussi facilit\u00e9e par l\u2019int\u00e9gration de L-mobile service \u00e0 votre syst\u00e8me ERP, la <strong>gestion transparente des commandes<\/strong>, la <strong>planification num\u00e9rique des itin\u00e9raires et des interventions<\/strong> lors de l\u2019affectation ainsi que des <strong>analyses et des reportings<\/strong> en temps r\u00e9el comptent \u00e9galement parmi les principales fonctions du logiciel Field Service Management pour le service administratif.<\/p>\n<\/div><\/section><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-v3xk8c-e0b61dd59132c46452649bf121e69cc6\">\n.av-tab-section-outer-container.av-v3xk8c-e0b61dd59132c46452649bf121e69cc6 .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-v3xk8c-e0b61dd59132c46452649bf121e69cc6 .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-51  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-v3xk8c-e0b61dd59132c46452649bf121e69cc6'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#gestion-des-donnes-de-base' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-uzbdz8-4408f0b92ae8ec5509413a232441d95a av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Gestion<br \/>\ndes donn\u00e9es de base<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#gestion-de-la-commande' data-av-tab-section-title='2' class='av-section-tab-title  av-svioyc-eb5c7598566567645085b669fd195266 av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Gestion<br \/>\nde la commande<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#planification-des-itinraires-et-des-interventions' data-av-tab-section-title='3' class='av-section-tab-title  av-qo3nss-6a73f59e8c5db09b36c4945ec3acbea9 av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue842' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Planification des itin\u00e9raires et<br \/>\ndes interventions<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#analyses-et-reporting' data-av-tab-section-title='4' class='av-section-tab-title  av-oj99is-2eb061e8cc16db42e06cf75efbc81e7b av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-1-4'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Analyses<br \/>\net reporting<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-2'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Suivant<\/title>\n<desc id='av-svg-desc-3'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:400vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-uzbdz8-4408f0b92ae8ec5509413a232441d95a\">\n.av-layout-tab.av-uzbdz8-4408f0b92ae8ec5509413a232441d95a{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-uzbdz8-4408f0b92ae8ec5509413a232441d95a av-animation-delay-container  avia-builder-el-52  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"gestion-des-donnes-de-base\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-ux27ws-bc5070fc524121edc1fd9a61a5387a16 av_one_full  avia-builder-el-53  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-umfdi4-22ebd364a23888857c3b79f00b948538\">\n#top .av-special-heading.av-umfdi4-22ebd364a23888857c3b79f00b948538{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-umfdi4-22ebd364a23888857c3b79f00b948538 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-umfdi4-22ebd364a23888857c3b79f00b948538 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-umfdi4-22ebd364a23888857c3b79f00b948538 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-umfdi4-22ebd364a23888857c3b79f00b948538 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-umfdi4-22ebd364a23888857c3b79f00b948538 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-umfdi4-22ebd364a23888857c3b79f00b948538 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-54  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Gestion des donn\u00e9es de base<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-uh8esk-3e986be2075a02aa2c60fe17e8777cf6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Un <strong>CRM<\/strong> <strong>(Customer Relationship Management)<\/strong> bien g\u00e9r\u00e9 est essentiel au niveau de l\u2019administration des donn\u00e9es clients. L-mobile service fournit un CRM propre qui peut soit \u00eatre utilis\u00e9 comme<strong> solution autonome<\/strong> ou <strong>int\u00e9gr\u00e9 au syst\u00e8me ERP<\/strong>, afin que vous puissiez optimiser la gestion de vos donn\u00e9es de base. Une visibilit\u00e9 accrue, une mise \u00e0 disposition centralis\u00e9e des donn\u00e9es et la r\u00e9duction des erreurs de transfert \u00e0 un minimum ne sont que quelques-uns des avantages dont vous pouvez profiter en utilisant le logiciel Field Service Management.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-uc4jys-a6b20d76f57b9b451a8be8de92336b9c sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-uc4jys-a6b20d76f57b9b451a8be8de92336b9c\">\n.flex_column.av-uc4jys-a6b20d76f57b9b451a8be8de92336b9c{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-uc4jys-a6b20d76f57b9b451a8be8de92336b9c av_one_half  avia-builder-el-56  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-u93b3g-70962d60250c534f6af60a7d93d76eec\">\n#top .avia-icon-list-container.av-u93b3g-70962d60250c534f6af60a7d93d76eec .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-u93b3g-70962d60250c534f6af60a7d93d76eec .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-u93b3g-70962d60250c534f6af60a7d93d76eec  avia-builder-el-57  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-u93b3g-70962d60250c534f6af60a7d93d76eec avia-iconlist-animate'>\n<li><div class='iconlist_icon av-tyk7pw-e04d2a4e2ac0fd04e2d9f807b3f35ab6 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : G\u00e9rer les donn\u00e9es clients\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >G\u00e9rer les donn\u00e9es clients<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Trouver en un clin d\u2019\u0153il les informations correctes sur le bon client. Voil\u00e0 ce que L-mobile service rend possible. Gr\u00e2ce \u00e0 l\u2019<strong>acc\u00e8s centralis\u00e9<\/strong> \u00e0 toutes les donn\u00e9es clients, comme par exemple les contacts et les adresses, les historiques du dispositif ou les ordres de service, vos collaborateurs de service disposent <strong>\u00e0 tout moment de donn\u00e9es actualis\u00e9es <\/strong>pour traiter les commandes.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ttrz3o-ebf7ef4e067dfa58c78e0274f3bf0f41 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Gestion des historiques du dispositif\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Gestion des historiques du dispositif<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Les appareils et les machines n\u00e9cessitent une maintenance r\u00e9guli\u00e8re afin que leur fonctionnement correct soit assur\u00e9. Avec L-mobile service, vous gardez \u00e0 tout moment un <strong>aper\u00e7u sur toutes les installations<\/strong> utilis\u00e9es chez vos clients. Chaque historique du dispositif comporte des informations importantes qui aident le service technique sur le terrain \u00e0 traiter efficacement les interventions sur site.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-tnlpk4-d60416d66785c1191ced110fa3e8b3c2 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue896' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Interface avec les syst\u00e8mes ERP\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Interface avec les syst\u00e8mes ERP<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Comme les donn\u00e9es de base sont souvent d\u00e9j\u00e0 g\u00e9r\u00e9es dans le syst\u00e8me ERP, L-mobile service se sert pr\u00e9cis\u00e9ment de cette base. Au lieu de devoir g\u00e9rer toutes les donn\u00e9es en double dans les deux syst\u00e8mes, l\u2019<strong>int\u00e9gration du logiciel Field Service Management aux syst\u00e8mes ERP les plus courants<\/strong> permet de garantir que toutes les informations seront toujours disponibles <strong>en temps r\u00e9el <\/strong>et sous leur <strong>forme la plus actuelle<\/strong> dans les deux solutions logicielles.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-tjs7po-ecaae60ace702e20ac815fb7d7975f8f-wrap avia-button-right  avia-builder-el-58  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/gestion-donnees-de-base\/'  class='avia-button av-tjs7po-ecaae60ace702e20ac815fb7d7975f8f av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-tbnfl8-bfad15c4613c38b6e8565e8c69df9bf1\">\n.flex_column.av-tbnfl8-bfad15c4613c38b6e8565e8c69df9bf1{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-tbnfl8-bfad15c4613c38b6e8565e8c69df9bf1 av_one_half  avia-builder-el-59  el_after_av_one_half  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-t9gn64-cd6da192560c950b4576deaf9b060777\">\n.avia-image-container.av-t9gn64-cd6da192560c950b4576deaf9b060777 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-t9gn64-cd6da192560c950b4576deaf9b060777 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-t9gn64-cd6da192560c950b4576deaf9b060777 av-styling- avia-align-center  avia-builder-el-60  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-stammdatenverwaltung.jpg' alt='L-mobile service, Field Service Management Software, Stammdatenverwaltung im CRM' title='l-mobile-service-stammdatenverwaltung'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-t27fmc-c2d3f927f0ff412b3a67c74b5fc4473c\">\n#top .hr.hr-invisible.av-t27fmc-c2d3f927f0ff412b3a67c74b5fc4473c{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-t27fmc-c2d3f927f0ff412b3a67c74b5fc4473c hr-invisible  avia-builder-el-61  el_after_av_one_half  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-svioyc-eb5c7598566567645085b669fd195266\">\n.av-layout-tab.av-svioyc-eb5c7598566567645085b669fd195266{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-svioyc-eb5c7598566567645085b669fd195266 av-animation-delay-container  avia-builder-el-62  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"gestion-de-la-commande\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-spxouc-1cd90f359439b6012c535843bf2dade6 av_one_full  avia-builder-el-63  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-sjp5ic-cb8408eecda15dc3d03068860f5b732c\">\n#top .av-special-heading.av-sjp5ic-cb8408eecda15dc3d03068860f5b732c{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-sjp5ic-cb8408eecda15dc3d03068860f5b732c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-sjp5ic-cb8408eecda15dc3d03068860f5b732c .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-sjp5ic-cb8408eecda15dc3d03068860f5b732c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-sjp5ic-cb8408eecda15dc3d03068860f5b732c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-sjp5ic-cb8408eecda15dc3d03068860f5b732c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-sjp5ic-cb8408eecda15dc3d03068860f5b732c av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-64  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Gestion des ordres<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-scbpyc-bae09d66cd378931980702b5b30757a5 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Ordres de r\u00e9paration, commandes de maintenance ou installations\u00a0: Dans toute entreprise, la gestion des ordres relative au Field Service n\u00e9cessite une grande attention. Plus le travail pr\u00e9liminaire sera bien ex\u00e9cut\u00e9 au niveau du service administratif, plus les techniciens pourront traiter les ordres de fa\u00e7on <strong>rapide et simple<\/strong> chez le client. C\u2019est pourquoi L-mobile service vous propose, dans le domaine de la gestion des commandes, des fonctions compl\u00e8tes pour <strong>g\u00e9rer et pr\u00e9parer les interventions de service<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-s831t8-7597d9968baa587e447b085109b00e30 sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s831t8-7597d9968baa587e447b085109b00e30\">\n.flex_column.av-s831t8-7597d9968baa587e447b085109b00e30{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-s831t8-7597d9968baa587e447b085109b00e30 av_one_half  avia-builder-el-66  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s315z0-c8472a2973549980a0686e230d1d4379\">\n#top .avia-icon-list-container.av-s315z0-c8472a2973549980a0686e230d1d4379 .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-s315z0-c8472a2973549980a0686e230d1d4379 .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-s315z0-c8472a2973549980a0686e230d1d4379  avia-builder-el-67  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-s315z0-c8472a2973549980a0686e230d1d4379 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-rxuvyc-e3f54a4444fd5274f77f0409782c92e0 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue84b' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Gestion des contrats de service\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Gestion des contrats de service<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Conservez une vue d\u2019ensemble sur tous les <strong>contrats de maintenance<\/strong> que vous avez conclus avec diff\u00e9rents clients. En fonction des cycles de maintenance, le logiciel Field Service Management<strong> cr\u00e9e automatiquement des commandes de maintenance<\/strong> qu\u2019il ne reste plus qu\u2019\u00e0 affecter. Vos techniciens de service ne manqueront donc plus aucun rendez-vous de maintenance \u00e0 l\u2019avenir.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-rnfack-47a2cfd2ab12453c47f05e7fe826a7e3 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue836' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Cr\u00e9ation et gestion d\u2019ordres de service\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Cr\u00e9ation et gestion d\u2019ordres de service<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>En quelques clics, vous cr\u00e9ez de nouveaux ordres de service que vous pouvez compl\u00e9ter avec de nombreuses <strong>informations d\u00e9taill\u00e9es<\/strong> et ainsi pr\u00e9parer de mani\u00e8re id\u00e9ale pour qu\u2019ils puissent \u00eatre trait\u00e9s par le service sur le terrain. Les <strong>adaptations ult\u00e9rieures<\/strong> sont \u00e9galement possibles \u00e0 tout moment. De nouvelles informations provenant du service sur le terrain sont apport\u00e9es dans le dossier num\u00e9rique de la commande afin que cette derni\u00e8re puisse \u00eatre ensuite factur\u00e9e sans probl\u00e8me.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-rkusvg-c2e765db26d1c1ed86019713baa6ecec avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue850' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Gestion des documents relatifs \u00e0 la commande\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Gestion des documents relatifs \u00e0 la commande<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>En compl\u00e9ment des informations g\u00e9n\u00e9rales sur la commande, des documents suppl\u00e9mentaires, tels que des <strong>instructions<\/strong>, de la <strong>documentation <\/strong>ou des<strong> listes de contr\u00f4le<\/strong>, facilitent les travaux de r\u00e9paration ou de maintenance chez le client. C\u2019est pourquoi ces donn\u00e9es peuvent \u00eatre enregistr\u00e9es \u00e0 tout moment dans le logiciel Field Service, et on peut bien s\u00fbr \u00e9galement y acc\u00e9der en quelques clics avec l\u2019<strong>application mobile Field Service<\/strong> sur le terrain.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-rdv024-6a646ae0499debd0813f6023b2f09557-wrap avia-button-right  avia-builder-el-68  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/traitement-des-commandes\/'  class='avia-button av-rdv024-6a646ae0499debd0813f6023b2f09557 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r8c2sk-d21d8c14c60011ee900166a69b6bda7d\">\n.flex_column.av-r8c2sk-d21d8c14c60011ee900166a69b6bda7d{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-r8c2sk-d21d8c14c60011ee900166a69b6bda7d av_one_half  avia-builder-el-69  el_after_av_one_half  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r2ly9o-406523eb7263343a4a925c9a9fa686a6\">\n.avia-image-container.av-r2ly9o-406523eb7263343a4a925c9a9fa686a6 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-r2ly9o-406523eb7263343a4a925c9a9fa686a6 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-r2ly9o-406523eb7263343a4a925c9a9fa686a6 av-styling- avia-align-center  avia-builder-el-70  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-auftragsmanagement.jpg' alt='L-mobile service, Field Service Management Software, Auftragsmanagement im Service Innendienst' title='l-mobile-service-auftragsmanagement'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2oqooc-3cfe3cfc9d448a9194f6597f63478619\">\n#top .hr.hr-invisible.av-2oqooc-3cfe3cfc9d448a9194f6597f63478619{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-2oqooc-3cfe3cfc9d448a9194f6597f63478619 hr-invisible  avia-builder-el-71  el_after_av_one_half  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qo3nss-6a73f59e8c5db09b36c4945ec3acbea9\">\n.av-layout-tab.av-qo3nss-6a73f59e8c5db09b36c4945ec3acbea9{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-qo3nss-6a73f59e8c5db09b36c4945ec3acbea9 av-animation-delay-container  avia-builder-el-72  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"planification-des-itinraires-et-des-interventions\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-2nq6ms-97bc4c44060d40a95145ab09d3ca3ff2 av_one_full  avia-builder-el-73  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qfi1ys-a2ef1d792856acf40c7b5ed8b56583e5\">\n#top .av-special-heading.av-qfi1ys-a2ef1d792856acf40c7b5ed8b56583e5{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-qfi1ys-a2ef1d792856acf40c7b5ed8b56583e5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-qfi1ys-a2ef1d792856acf40c7b5ed8b56583e5 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-qfi1ys-a2ef1d792856acf40c7b5ed8b56583e5 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-qfi1ys-a2ef1d792856acf40c7b5ed8b56583e5 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-qfi1ys-a2ef1d792856acf40c7b5ed8b56583e5 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-qfi1ys-a2ef1d792856acf40c7b5ed8b56583e5 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-74  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Planification des interventions<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-q8d8lg-5e20a364e69b376153c252148a9f52b4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Affecter les bons techniciens de service avec les qualifications ad\u00e9quates au bon moment et au bon endroit. Tel est l\u2019objectif d\u2019une <strong>planification optimale des itin\u00e9raires et des interventions<\/strong> dans le Field Service Management. Avec le <strong>tableau de planification num\u00e9rique<\/strong> sp\u00e9cialement con\u00e7u pour les gestionnaires, L-mobile service offre la base id\u00e9ale pour une <strong>planification efficace de l\u2019affectation du personnel<\/strong>, afin d\u2019acc\u00e9l\u00e9rer les processus de service et de pouvoir r\u00e9aliser des \u00e9conomies.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-2ltejw-03c2001af0bb9d96204906690b588996 sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ltejw-03c2001af0bb9d96204906690b588996\">\n.flex_column.av-2ltejw-03c2001af0bb9d96204906690b588996{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-2ltejw-03c2001af0bb9d96204906690b588996 av_one_half  avia-builder-el-76  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-pv6sck-0eeb146f2cb579884ea54b9b2ad0643d\">\n#top .avia-icon-list-container.av-pv6sck-0eeb146f2cb579884ea54b9b2ad0643d .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-pv6sck-0eeb146f2cb579884ea54b9b2ad0643d .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-pv6sck-0eeb146f2cb579884ea54b9b2ad0643d  avia-builder-el-77  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-pv6sck-0eeb146f2cb579884ea54b9b2ad0643d avia-iconlist-animate'>\n<li><div class='iconlist_icon av-prdnmc-ad3f535de5a6f617ad0a81f4d066d931 avia-font-fontello avia-iconfont avia-font-fontello'><span class='av-icon-char' data-av_icon='\uf108' data-av_iconfont='fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Tableau de planification num\u00e9rique\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Tableau de planification num\u00e9rique<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Le <strong>tableau de planification num\u00e9rique<\/strong> qui fait partie du logiciel Field Service Management de L-mobile offre un aper\u00e7u visuel et structur\u00e9 de tous les <strong>techniciens de service<\/strong>, de leurs <strong>capacit\u00e9s<\/strong>, des <strong>ordres de service<\/strong> \u00e0 venir et des d\u00e9tails sur les interventions respectives. Vos gestionnaires peuvent ainsi r\u00e9aliser une planification efficace des interventions, de mani\u00e8re digitalis\u00e9e, transparente et en temps r\u00e9el.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-pm5cas-39d6040205ab900ff77d1ba906a399dc avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue842' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Planification des itin\u00e9raires sur des trajets optimis\u00e9s\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Planification des itin\u00e9raires sur des trajets optimis\u00e9s<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Une <strong>repr\u00e9sentation cartographique int\u00e9gr\u00e9e<\/strong> aide vos gestionnaires \u00e0 saisir plus rapidement les sites des techniciens et les interventions de service, et \u00e0 planifier les commandes afin qu\u2019elles soient <strong>ex\u00e9cut\u00e9es de mani\u00e8re efficace en termes de temps et de co\u00fbts<\/strong>. Vous pouvez ainsi planifier les interventions de vos techniciens de service de mani\u00e8re <strong>flexible<\/strong>, sur des<strong> trajets optimis\u00e9s<\/strong> et avec un <strong>minimum d\u2019efforts<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-2jiubw-154e8279a667d040847b013a54c54c62 avia-font-fontello avia-iconfont avia-font-fontello'><span class='av-icon-char' data-av_icon='\ue800' data-av_iconfont='fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Visibilit\u00e9 au niveau de la gestion des comp\u00e9tences\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Visibilit\u00e9 au niveau de la gestion des comp\u00e9tences<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Pour <strong>augmenter le taux de r\u00e9solution \u00e0 la premi\u00e8re intervention de votre Field Service<\/strong>, vous avez la possibilit\u00e9 d\u2019utiliser la <strong>gestion des comp\u00e9tences<\/strong> dans le tableau de planification num\u00e9rique. Vous pourrez ainsi affecter une commande \u00e0 un technicien de service qui dispose effectivement des comp\u00e9tences n\u00e9cessaires pour l\u2019ex\u00e9cuter. Vous pourrez ainsi davantage optimiser la planification des interventions.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-paqi6c-2d44dc6c42cf3583755ebcf068af7a87-wrap avia-button-right  avia-builder-el-78  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/logiciel-planification-interventions-techniciens\/'  class='avia-button av-paqi6c-2d44dc6c42cf3583755ebcf068af7a87 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-p36zhg-0137dbd3069a2a4343176e04238c106b\">\n.flex_column.av-p36zhg-0137dbd3069a2a4343176e04238c106b{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-p36zhg-0137dbd3069a2a4343176e04238c106b av_one_half  avia-builder-el-79  el_after_av_one_half  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ouh3bw-58d6af0ff426549d34f633765b053ea6\">\n.avia-image-container.av-ouh3bw-58d6af0ff426549d34f633765b053ea6 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ouh3bw-58d6af0ff426549d34f633765b053ea6 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ouh3bw-58d6af0ff426549d34f633765b053ea6 av-styling- avia-align-center  avia-builder-el-80  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2024\/02\/l-mobile-einsatzplanung-digitale-plantafel-uebersicht-mit-karte-separat.jpg' alt='L-mobile, digitale Plantafel, Touren- und Einsatzplanung im Service, Field Service Management Software' title='l-mobile-einsatzplanung-digitale-plantafel-uebersicht-mit-karte-separat'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ooi44s-f1d307d8e33aa6d894e83e255440515b\">\n#top .hr.hr-invisible.av-ooi44s-f1d307d8e33aa6d894e83e255440515b{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-ooi44s-f1d307d8e33aa6d894e83e255440515b hr-invisible  avia-builder-el-81  el_after_av_one_half  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-oj99is-2eb061e8cc16db42e06cf75efbc81e7b\">\n.av-layout-tab.av-oj99is-2eb061e8cc16db42e06cf75efbc81e7b{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-4' class='av-layout-tab av-oj99is-2eb061e8cc16db42e06cf75efbc81e7b av-animation-delay-container  avia-builder-el-82  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"4\" data-tab-section-id=\"analyses-et-reporting\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-od5f64-816d19060c021c2256e098a582dcd377 av_one_full  avia-builder-el-83  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-o76p8c-f5b10f973410f0d1fa82e4f0e715f145\">\n#top .av-special-heading.av-o76p8c-f5b10f973410f0d1fa82e4f0e715f145{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-o76p8c-f5b10f973410f0d1fa82e4f0e715f145 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-o76p8c-f5b10f973410f0d1fa82e4f0e715f145 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-o76p8c-f5b10f973410f0d1fa82e4f0e715f145 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-o76p8c-f5b10f973410f0d1fa82e4f0e715f145 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-o76p8c-f5b10f973410f0d1fa82e4f0e715f145 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-o76p8c-f5b10f973410f0d1fa82e4f0e715f145 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-84  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Analyses<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-2eg7hg-5123242d98de84197ba259d2568977db '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Chiffres d\u2019affaires, nombre d\u2019affectations du Field Service par client, mat\u00e9riel consomm\u00e9 ou appareils les plus fr\u00e9quemment r\u00e9par\u00e9s chez les clients. Le Field Service <strong>g\u00e9n\u00e8re une multitude de donn\u00e9es<\/strong> qui peuvent potentiellement permettre d\u2019am\u00e9liorer encore davantage l\u2019efficacit\u00e9 des processus de service existants. <strong>L-mobile reporting <\/strong>est un<strong> logiciel de BI<\/strong> qui peut \u00eatre utilis\u00e9 en association avec notre logiciel Field Service Management et qui <strong>collecte, traite et visualise pr\u00e9cis\u00e9ment ces donn\u00e9es provenant de diff\u00e9rentes sources dans un endroit centralis\u00e9<\/strong>. R\u00e9sultat\u00a0: des processus tra\u00e7ables, une collecte de donn\u00e9es en temps r\u00e9el et une<strong> base solide pour les d\u00e9cisions strat\u00e9giques.<\/strong><\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-nvvj1w-e5c9e6ae9bf84108d0cb21f36d99719d sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nvvj1w-e5c9e6ae9bf84108d0cb21f36d99719d\">\n.flex_column.av-nvvj1w-e5c9e6ae9bf84108d0cb21f36d99719d{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-nvvj1w-e5c9e6ae9bf84108d0cb21f36d99719d av_one_half  avia-builder-el-86  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nsulr8-c452d27881999bd8e28fb2363e89780d\">\n#top .avia-icon-list-container.av-nsulr8-c452d27881999bd8e28fb2363e89780d .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-nsulr8-c452d27881999bd8e28fb2363e89780d .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-nsulr8-c452d27881999bd8e28fb2363e89780d  avia-builder-el-87  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-nsulr8-c452d27881999bd8e28fb2363e89780d avia-iconlist-animate'>\n<li><div class='iconlist_icon av-nmgu5g-a714572340ccec718740f940e39ea12d avia-font-fontello avia-iconfont avia-font-fontello'><span class='av-icon-char' data-av_icon='\uf108' data-av_iconfont='fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Tableaux de bord individuels\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Tableaux de bord individuels<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Cr\u00e9ez des tableaux de bord adapt\u00e9s avec les<strong> indicateurs les plus importants <\/strong>pour les responsables de service, les gestionnaires ou les directeurs. Ces tableaux de bord personnalisables offrent un<strong> aper\u00e7u rapide <\/strong>et aident \u00e0 optimiser les processus dans les diff\u00e9rents domaines.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-nfzcac-1b3a9f4194801be461d5450c7028b2eb avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8c7' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Analyse des KPI relatifs au service\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Analyse des KPI relatifs au service<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Taux de r\u00e9solution \u00e0 la premi\u00e8re intervention, temps moyen de traitement ou respect de l\u2019accord sur le niveau de service (SLA)\u00a0: les <strong>analyses d\u00e9taill\u00e9es des KPI les plus importants<\/strong> du Field Service Management vous aident \u00e0 augmenter continuellement l\u2019efficacit\u00e9 de votre entreprise.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-n8v4is-b066e8e29fd72786cb77e03ee2d49f0f avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8c5' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Forecast num\u00e9ris\u00e9\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Forecast num\u00e9ris\u00e9<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Toutes les informations sur les <strong>commandes de maintenance et de r\u00e9paration \u00e0 venir<\/strong> d\u2019un technicien de service r\u00e9sum\u00e9es en un coup d\u2019\u0153il<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-n3ueck-0f7a64ef52a302b65b728e9411619f93-wrap avia-button-right  avia-builder-el-88  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/reporting-en-temps-reel\/'  class='avia-button av-n3ueck-0f7a64ef52a302b65b728e9411619f93 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mv1gmk-99d98e2afdd15b87af2dfa148ee73296\">\n.flex_column.av-mv1gmk-99d98e2afdd15b87af2dfa148ee73296{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-mv1gmk-99d98e2afdd15b87af2dfa148ee73296 av_one_half  avia-builder-el-89  el_after_av_one_half  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mrj4sc-5643b78e0e815d10474211cd5b05ed30\">\n.avia-image-container.av-mrj4sc-5643b78e0e815d10474211cd5b05ed30 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mrj4sc-5643b78e0e815d10474211cd5b05ed30 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mrj4sc-5643b78e0e815d10474211cd5b05ed30 av-styling- avia-align-center  avia-builder-el-90  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/01\/field-service-management-software-auswertungen.png' alt='L-mobile, Field Service Management Software, Auswertungen KPI, Analysen, L-mobile Reporting' title='field-service-management-software-auswertungen'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mmm2k4-56921f8441f81f1fc15093d9f5bc9d9e\">\n#top .hr.hr-invisible.av-mmm2k4-56921f8441f81f1fc15093d9f5bc9d9e{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-mmm2k4-56921f8441f81f1fc15093d9f5bc9d9e hr-invisible  avia-builder-el-91  el_after_av_one_half  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mco0wc-5e53cdb2d712bd66f7b3af55a3838a8c\">\n.avia-section.av-mco0wc-5e53cdb2d712bd66f7b3af55a3838a8c{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='service-sur-le-terrain'  class='avia-section av-mco0wc-5e53cdb2d712bd66f7b3af55a3838a8c main_color avia-section-default avia-no-border-styling  avia-builder-el-92  el_after_av_tab_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-m6yr8k-f9a4642c0c06a5e80110ef99d58a74c0 av_one_full  avia-builder-el-93  avia-builder-el-no-sibling  lmh3w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m54p5g-344bf3946dafe77faa571bb3554f4a83\">\n#top .av-special-heading.av-m54p5g-344bf3946dafe77faa571bb3554f4a83{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-m54p5g-344bf3946dafe77faa571bb3554f4a83 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-m54p5g-344bf3946dafe77faa571bb3554f4a83 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-m54p5g-344bf3946dafe77faa571bb3554f4a83 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-m54p5g-344bf3946dafe77faa571bb3554f4a83 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m54p5g-344bf3946dafe77faa571bb3554f4a83 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m54p5g-344bf3946dafe77faa571bb3554f4a83 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m54p5g-344bf3946dafe77faa571bb3554f4a83 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-94  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Le logiciel Field Service Management pour le service technique sur le terrain : une base de connaissances mobile pour les d\u00e9placements <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-26p7i4-a75c5a80bd7925bbaa15a74e1cb4574b\">\n#top .av_textblock_section.av-26p7i4-a75c5a80bd7925bbaa15a74e1cb4574b .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-26p7i4-a75c5a80bd7925bbaa15a74e1cb4574b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Vos techniciens de service sur le terrain ne sont pas uniquement d\u00e9pendants de la qualit\u00e9 du travail du service administratif effectu\u00e9 en amont. Lors de l\u2019intervention sur le terrain en elle-m\u00eame, les techniciens sont \u00e9galement confront\u00e9s \u00e0 de nombreux d\u00e9fis qui peuvent \u00eatre relev\u00e9s en utilisant le<strong> logiciel Field Service Management L-mobile service.<\/strong><\/p>\n<p>Avec l\u2019<strong>application mobile Field Service<\/strong>, L-mobile service fournit au service technique sur le terrain la base optimale pour ma\u00eetriser le travail quotidien. Le logiciel Field Service Management peut facilement \u00eatre utilis\u00e9 sous forme d\u2019application sur une <strong>tablette ou un smartphone<\/strong>, afin que les collaborateurs du service technique sur le terrain puissent aussi <strong>acc\u00e9der \u00e0 tout moment \u00e0 l\u2019ensemble des informations <\/strong>du syst\u00e8me, <strong>m\u00eame en l\u2019absence de connexion Internet.<\/strong> Les nombreuses fonctions de l\u2019application mobile Field Service simplifient \u00e9norm\u00e9ment le travail des techniciens de service, que ce soit par l\u2019<strong>acquisition num\u00e9rique rapide des donn\u00e9es,<\/strong> par exemple, ou l\u2019acc\u00e8s \u00e0 des <strong>listes de contr\u00f4le num\u00e9riques<\/strong>pour traiter une commande sans risque d\u2019erreur. De plus, avec la technologie de la <strong>r\u00e9alit\u00e9 augment\u00e9e<\/strong>, le logiciel Field Service Management offre une possibilit\u00e9 suppl\u00e9mentaire d\u2019assister les techniciens en intervention et d\u2019am\u00e9liorer la qualit\u00e9 du service.<\/p>\n<\/div><\/section><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lquj4c-b77b06866f45ede0c7da78b297ef8e4b\">\n.av-tab-section-outer-container.av-lquj4c-b77b06866f45ede0c7da78b297ef8e4b .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-lquj4c-b77b06866f45ede0c7da78b297ef8e4b .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-2'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-96  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-lquj4c-b77b06866f45ede0c7da78b297ef8e4b'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#application-field-service-mobile' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-ljcaq4-7c80fd68653e4c622b628d8d5386e497 av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-2-1'><span class='av-tab-section-icon avia-iconfont avia-font-fontello' data-av_icon='\uf10b' data-av_iconfont='fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Application Field Service mobile<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#listes-de-contrle-numriques' data-av-tab-section-title='2' class='av-section-tab-title  av-jklxqs-f62c5f2e529ad4df9397c85ffd7a6323 av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-2-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Listes de contr\u00f4le num\u00e9riques<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#ralit-augmente' data-av-tab-section-title='3' class='av-section-tab-title  av-hlg4fo-712c5c39a07046115b25b119da0e9d55 av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-2-3'><span class='av-tab-section-icon avia-iconfont avia-font-fontello' data-av_icon='\uf10a' data-av_iconfont='fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>R\u00e9alit\u00e9 augment\u00e9e<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-4'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-5' aria-describedby='av-svg-desc-5' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-5'>Suivant<\/title>\n<desc id='av-svg-desc-5'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:300vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljcaq4-7c80fd68653e4c622b628d8d5386e497\">\n.av-layout-tab.av-ljcaq4-7c80fd68653e4c622b628d8d5386e497{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-2-1' class='av-layout-tab av-ljcaq4-7c80fd68653e4c622b628d8d5386e497 av-animation-delay-container  avia-builder-el-97  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"application-field-service-mobile\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-259bg4-49ed4b74d6bea2c788c89b1f7e45bc3e av_one_full  avia-builder-el-98  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l9lhv8-190d7b090020ede49fdfd86f4200617b\">\n#top .av-special-heading.av-l9lhv8-190d7b090020ede49fdfd86f4200617b{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-l9lhv8-190d7b090020ede49fdfd86f4200617b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-l9lhv8-190d7b090020ede49fdfd86f4200617b .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-l9lhv8-190d7b090020ede49fdfd86f4200617b .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-l9lhv8-190d7b090020ede49fdfd86f4200617b .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-l9lhv8-190d7b090020ede49fdfd86f4200617b .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-l9lhv8-190d7b090020ede49fdfd86f4200617b av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-99  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Application Field Service mobile<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l5rqrg-f847f114df4a4b07922a43efd0f5bac8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Toutes les donn\u00e9es en un coup d\u2019\u0153il\u00a0: avec le <strong>logiciel Field Service Management L-mobile service<\/strong>, vos techniciens de service effectuent des r\u00e9parations, de la maintenance ou des installations via une <strong>application mobile Field Service<\/strong>. Vos techniciens re\u00e7oivent les interventions de service qui leur sont attribu\u00e9es <strong>automatiquement <\/strong>et <strong>en temps r\u00e9el sur leur terminal mobile<\/strong>, d\u2019o\u00f9 ils peuvent \u00e0 tout moment avoir une vue d\u2019ensemble de toutes les donn\u00e9es relatives \u00e0 l\u2019intervention, comme le lieu d\u2019intervention, les contacts, les machines concern\u00e9es ou le mat\u00e9riel n\u00e9cessaire. Vos collaborateurs du service sur le terrain peuvent ainsi se pr\u00e9parer de fa\u00e7on optimale \u00e0 une intervention de service.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-kvkwqs-7e8da22f2dc1f945248b973eedd3f2bb sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kvkwqs-7e8da22f2dc1f945248b973eedd3f2bb\">\n.flex_column.av-kvkwqs-7e8da22f2dc1f945248b973eedd3f2bb{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-kvkwqs-7e8da22f2dc1f945248b973eedd3f2bb av_one_half  avia-builder-el-101  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ktapn0-97c52ad4ef0e5dd0f903b4e71d06698d\">\n#top .avia-icon-list-container.av-ktapn0-97c52ad4ef0e5dd0f903b4e71d06698d .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-ktapn0-97c52ad4ef0e5dd0f903b4e71d06698d .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-ktapn0-97c52ad4ef0e5dd0f903b4e71d06698d  avia-builder-el-102  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-ktapn0-97c52ad4ef0e5dd0f903b4e71d06698d avia-iconlist-animate'>\n<li><div class='iconlist_icon av-kjd0bo-568e6bcc2ae628d41311f5d858b810cd avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue850' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Base mobile de connaissances\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Base mobile de connaissances<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Avec l\u2019application Field Service, vos techniciens ont \u00e0 tout moment avec eux tous les <strong>documents<\/strong>, <strong>donn\u00e9es client<\/strong>, <strong>informations sur la commande<\/strong> ainsi qu\u2019un <strong>historique des interventions pr\u00e9c\u00e9dentes<\/strong> sous forme mobile et digitale. Les techniciens de service peuvent donc se pr\u00e9parer au mieux aux visites chez les clients et \u00e9galement consulter rapidement et simplement des informations pr\u00e9cieuses au cours d\u2019une commande.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-kf8gbw-11eff52eaccc9876b5ce37e4d1f534c3 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Rapport de service num\u00e9rique\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Rapport de service num\u00e9rique<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Les <strong>temps de travail<\/strong>, la <strong>dur\u00e9e des trajets<\/strong> ou le <strong>mat\u00e9riel consomm\u00e9<\/strong> peuvent d\u00e9j\u00e0 \u00eatre saisis via l\u2019application Field Service mobile au cours de l\u2019intervention de service. \u00c0 partir de ces informations, L-mobile service g\u00e9n\u00e8re, une fois l\u2019ordre de service termin\u00e9, un <strong>rapport de service num\u00e9rique<\/strong> que vos techniciens peuvent directement faire signer num\u00e9riquement par le client et envoyer au service administratif pour facturation.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-214kic-bdc49415275f68891f01f46d0ffdaab0 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue853' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Application compatible hors ligne\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Application compatible hors ligne<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>M\u00eame si vos techniciens de service sont actifs dans des endroits o\u00f9 <strong>la connexion Internet est mauvaise ou inexistante<\/strong>, l\u2019<strong>application Field Service peut \u00eatre utilis\u00e9e sans probl\u00e8me, <\/strong>car L-mobile service est <strong>compatible en ligne et hors ligne<\/strong>. Toutes les donn\u00e9es n\u00e9cessaires peuvent donc ainsi \u00eatre saisies hors ligne par le service sur le terrain et synchronis\u00e9es automatiquement avec le syst\u00e8me d\u00e8s le r\u00e9tablissement de la connexion.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-k2ofyc-00e4e51ec914a4a9fd586e573bb16a0c-wrap avia-button-right  avia-builder-el-103  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/logiciel-affectation-field-service\/'  class='avia-button av-k2ofyc-00e4e51ec914a4a9fd586e573bb16a0c av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jyi8jo-2703ae2140b8a5d47875b7dcf7df6cf3\">\n.flex_column.av-jyi8jo-2703ae2140b8a5d47875b7dcf7df6cf3{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-jyi8jo-2703ae2140b8a5d47875b7dcf7df6cf3 av_one_half  avia-builder-el-104  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jqbm2c-b85f10aa76c68e9d75a82dbb5c824f28\">\n.avia-image-container.av-jqbm2c-b85f10aa76c68e9d75a82dbb5c824f28 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-jqbm2c-b85f10aa76c68e9d75a82dbb5c824f28 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-jqbm2c-b85f10aa76c68e9d75a82dbb5c824f28 av-styling- avia-align-center  avia-builder-el-105  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/02\/l-mobile-service-serviceauftrag-mobil.png' alt='L-mobile service, Field Service Management Software, FSM App, Serviceauftrag' title='l-mobile-service-serviceauftrag-mobil'  height=\"467\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jklxqs-f62c5f2e529ad4df9397c85ffd7a6323\">\n.av-layout-tab.av-jklxqs-f62c5f2e529ad4df9397c85ffd7a6323{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-2-2' class='av-layout-tab av-jklxqs-f62c5f2e529ad4df9397c85ffd7a6323 av-animation-delay-container  avia-builder-el-106  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"listes-de-contrle-numriques\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-jh757w-0578a2c73e96ef99dd0e4dfabe306d71 av_one_full  avia-builder-el-107  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jc4vho-30eb7e26b10d24dfd0ae8c564c456e65\">\n#top .av-special-heading.av-jc4vho-30eb7e26b10d24dfd0ae8c564c456e65{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-jc4vho-30eb7e26b10d24dfd0ae8c564c456e65 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-jc4vho-30eb7e26b10d24dfd0ae8c564c456e65 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-jc4vho-30eb7e26b10d24dfd0ae8c564c456e65 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-jc4vho-30eb7e26b10d24dfd0ae8c564c456e65 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-jc4vho-30eb7e26b10d24dfd0ae8c564c456e65 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-jc4vho-30eb7e26b10d24dfd0ae8c564c456e65 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-108  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Listes de contr\u00f4le num\u00e9riques<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-j5bzwk-050218ea418f3b384d6ceefb01e737db '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>L\u2019essentiel lors d\u2019une <strong>commande de r\u00e9paration, de maintenance ou d\u2019installation<\/strong> est qu\u2019elle soit ex\u00e9cut\u00e9e correctement et que l\u2019issue soit efficace. Pour ce faire, L-mobile service fournit \u00e0 vos techniciens de service des listes de contr\u00f4le num\u00e9riques. Gr\u00e2ce \u00e0 des <strong>flux de travail standardis\u00e9s<\/strong> pr\u00e9d\u00e9finis, leur travail chez le client est <strong>plus simple et plus efficace<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-izmvn8-2424afa08c04c686328deee6f97d5d85 sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-izmvn8-2424afa08c04c686328deee6f97d5d85\">\n.flex_column.av-izmvn8-2424afa08c04c686328deee6f97d5d85{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-izmvn8-2424afa08c04c686328deee6f97d5d85 av_one_half  avia-builder-el-110  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-is32x8-09ead9b484fe4b21be5e43d0872d9bcb\">\n#top .avia-icon-list-container.av-is32x8-09ead9b484fe4b21be5e43d0872d9bcb .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-is32x8-09ead9b484fe4b21be5e43d0872d9bcb .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-is32x8-09ead9b484fe4b21be5e43d0872d9bcb  avia-builder-el-111  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-is32x8-09ead9b484fe4b21be5e43d0872d9bcb avia-iconlist-animate'>\n<li><div class='iconlist_icon av-inhjtg-e74991d874159b052c6606a16b536905 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Cr\u00e9ation de listes de contr\u00f4le personnalis\u00e9es\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Cr\u00e9ation de listes de contr\u00f4le personnalis\u00e9es<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Un <strong>kit num\u00e9rique et convivial <\/strong>permet \u00e0 vos collaborateurs du service administratif de cr\u00e9er une ou plusieurs <strong>listes de contr\u00f4le personnalis\u00e9es<\/strong> pour chaque type de commande, de machine ou d\u2019appareil et dont les techniciens devront tenir compte lors d\u2019une intervention de service. Vous cr\u00e9ez ainsi des flux de travail standardis\u00e9s et \u00e9vitez les erreurs au niveau du service sur le terrain.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ig00vw-6f6c45c99099f691b288e6b212e77b8b avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue84b' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Affectation automatique \u00e0 des ordres de service\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Affectation automatique \u00e0 des ordres de service<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Chacune des listes de contr\u00f4le num\u00e9riques cr\u00e9\u00e9es peut \u00eatre affect\u00e9e \u00e0 un <strong>type d\u2019ordre de service d\u00e9termin\u00e9<\/strong>. Si un ordre d\u2019un certain type est cr\u00e9\u00e9, L-mobile service lui affecte <strong>automatiquement <\/strong>le formulaire correspondant. Cela permet de <strong>gagner du temps <\/strong>et d\u2019\u00e9viter l\u2019oubli de listes de contr\u00f4le lors de la pr\u00e9paration des interventions de service.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ic08yk-64404d4208217f8271826771ed081c3d avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Traitement mobile des listes de contr\u00f4le\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Traitement mobile des listes de contr\u00f4le<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Pour cl\u00f4turer une intervention de service, il est \u00e9galement possible de rendre les listes de contr\u00f4le <strong>obligatoires<\/strong>. Les techniciens doivent donc <strong>ex\u00e9cuter <\/strong>chaque \u00e9tape du formulaire, le <strong>documenter <\/strong>et le <strong>confirmer de mani\u00e8re num\u00e9rique<\/strong> pour compl\u00e9ter la liste de contr\u00f4le et parvenir \u00e0 cl\u00f4turer l\u2019ordre de service. Ils sont donc guid\u00e9s \u00e9tape par \u00e9tape tout au long du processus.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-i6smbw-b57ca647c59b24f198427c83ab63d544-wrap avia-button-right  avia-builder-el-112  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/creer-listes-controle\/'  class='avia-button av-i6smbw-b57ca647c59b24f198427c83ab63d544 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hz8udo-c1fbc97c4d71c18d3633aa364ec43ccf\">\n.flex_column.av-hz8udo-c1fbc97c4d71c18d3633aa364ec43ccf{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-hz8udo-c1fbc97c4d71c18d3633aa364ec43ccf av_one_half  avia-builder-el-113  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hqyzdw-b3981f7ae8d5fbeb1fcad8e5a049723d\">\n.avia-image-container.av-hqyzdw-b3981f7ae8d5fbeb1fcad8e5a049723d img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-hqyzdw-b3981f7ae8d5fbeb1fcad8e5a049723d .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-hqyzdw-b3981f7ae8d5fbeb1fcad8e5a049723d av-styling- avia-align-center  avia-builder-el-114  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/02\/l-mobile-service-checklisten-mobil.png' alt='L-mobile service, Field Service Management Software, digitale Checklisten,' title='l-mobile-service-checklisten-mobil'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hlg4fo-712c5c39a07046115b25b119da0e9d55\">\n.av-layout-tab.av-hlg4fo-712c5c39a07046115b25b119da0e9d55{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-2-3' class='av-layout-tab av-hlg4fo-712c5c39a07046115b25b119da0e9d55 av-animation-delay-container  avia-builder-el-115  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"ralit-augmente\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-hhznq4-4632510c7057dcd88eb41ff13d6f1605 av_one_full  avia-builder-el-116  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hc093g-13da61df636bb4ec56070222f0e2e694\">\n#top .av-special-heading.av-hc093g-13da61df636bb4ec56070222f0e2e694{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-hc093g-13da61df636bb4ec56070222f0e2e694 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-hc093g-13da61df636bb4ec56070222f0e2e694 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-hc093g-13da61df636bb4ec56070222f0e2e694 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-hc093g-13da61df636bb4ec56070222f0e2e694 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-hc093g-13da61df636bb4ec56070222f0e2e694 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-hc093g-13da61df636bb4ec56070222f0e2e694 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-117  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >R\u00e9alit\u00e9 augment\u00e9e<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-h4zdp8-8378fa83475e8a2cbb2680c1e6cf7c77 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Dans la pratique, les interventions de service peuvent \u00eatre de complexit\u00e9s diverses. Il peut arriver qu\u2019un technicien de service ne se rende compte qu\u2019une fois sur les lieux qu\u2019il se trouve devant un probl\u00e8me qu\u2019il ne peut pas r\u00e9soudre avec les connaissances dont il dispose. Dans un tel cas, afin d\u2019<strong>\u00e9viter une perte de temps suppl\u00e9mentaire<\/strong> due au fait qu\u2019un autre technicien devrait se rendre chez le client \u00e0 une date ult\u00e9rieure, l\u2019application Field Service L-mobile service dispose d\u2019une <strong>fonction de r\u00e9alit\u00e9 augment\u00e9e enti\u00e8rement int\u00e9gr\u00e9e<\/strong>. Gr\u00e2ce aux tablettes ou aux smartphones, vos techniciens de service peuvent faire participer d\u2019autres coll\u00e8gues disposant des connaissances n\u00e9cessaires \u00e0 l\u2019intervention, sans qu\u2019il soit n\u00e9cessaire qu\u2019ils se trouvent eux-m\u00eames sur les lieux.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-gyn1sk-8fe8dc874e5c3ec957b32ef0fd1a736f sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gyn1sk-8fe8dc874e5c3ec957b32ef0fd1a736f\">\n.flex_column.av-gyn1sk-8fe8dc874e5c3ec957b32ef0fd1a736f{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-gyn1sk-8fe8dc874e5c3ec957b32ef0fd1a736f av_one_half  avia-builder-el-119  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-grmgfg-b90b59295fdea3576714f5a5888fd9bf\">\n#top .avia-icon-list-container.av-grmgfg-b90b59295fdea3576714f5a5888fd9bf .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-grmgfg-b90b59295fdea3576714f5a5888fd9bf .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-grmgfg-b90b59295fdea3576714f5a5888fd9bf  avia-builder-el-120  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-grmgfg-b90b59295fdea3576714f5a5888fd9bf avia-iconlist-animate'>\n<li><div class='iconlist_icon av-gnj23o-23dc218ed4af9c67827ae0f8d2a4db10 avia-font-fontello avia-iconfont avia-font-fontello'><span class='av-icon-char' data-av_icon='\uf10b' data-av_iconfont='fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Service \u00e0 distance\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Service \u00e0 distance<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Par un simple <strong>appel vid\u00e9o<\/strong>, les techniciens de service peuvent prendre contact avec des experts afin que ces derniers puissent les aider \u00e0 ex\u00e9cuter une commande. Par des <strong>instructions vocales ou des \u00e9l\u00e9ments virtuels<\/strong>, par exemple des ic\u00f4nes ou de courts messages, un expert peut apporter son aide via le <strong>service \u00e0 distance<\/strong> et guider le technicien tout au long de l\u2019intervention de service.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ge5ql0-1dcf9c515dfa6c901b64d82a2f48697e avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue80f' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Une documentation tra\u00e7able\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Une documentation tra\u00e7able<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Pendant une intervention de support \u00e0 distance, le terminal mobile utilis\u00e9 permet de prendre facilement des <strong>photos et des vid\u00e9os <\/strong>ou de r\u00e9aliser des <strong>captures d\u2019\u00e9cran<\/strong>. Ces m\u00e9dias sont automatiquement enregistr\u00e9s par L-mobile service dans l\u2019ordre de service correspondant, afin qu\u2019il soit possible de disposer d\u2019une <strong>documentation compl\u00e8te et tra\u00e7able<\/strong> de l\u2019intervention en r\u00e9alit\u00e9 augment\u00e9e.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-g9fll0-1110f7241003aa92b8134aabfb3cc797 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue80a' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Accompagnement client \u00e0 distance\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Accompagnement client \u00e0 distance<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Il n\u2019y a pas que vos techniciens de service qui peuvent b\u00e9n\u00e9ficier de l\u2019aide de la r\u00e9alit\u00e9 augment\u00e9e. Vos clients eux-m\u00eames peuvent \u00e9galement \u00eatre accompagn\u00e9s par vos experts via le <strong>service \u00e0 distance<\/strong> et \u00eatre assist\u00e9s dans le cadre d\u2019une <strong>r\u00e9solution autonome de leurs probl\u00e8mes<\/strong>. Cela permet de gagner du temps, d\u2019\u00e9conomiser de l\u2019argent et de m\u00e9nager vos ressources.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-g2450k-27c0a62d070980eb6c69a0899d13a043-wrap avia-button-right  avia-builder-el-121  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/realite-augmentee-field-service-management\/'  class='avia-button av-g2450k-27c0a62d070980eb6c69a0899d13a043 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fx0th8-163da0e362e411b7347ec887fd07b827\">\n.flex_column.av-fx0th8-163da0e362e411b7347ec887fd07b827{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-fx0th8-163da0e362e411b7347ec887fd07b827 av_one_half  avia-builder-el-122  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1kv118-332d250edc7f667f6d42ddbaf2ab8b62\">\n.avia-image-container.av-1kv118-332d250edc7f667f6d42ddbaf2ab8b62 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1kv118-332d250edc7f667f6d42ddbaf2ab8b62 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1kv118-332d250edc7f667f6d42ddbaf2ab8b62 av-styling- avia-align-center  avia-builder-el-123  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-mobile-service-app-augmented-reality-min.jpg' alt='L-mobile service, Field Service Management Software, Augmented Reality f\u00fcr Remote Support im technischen Au\u00dfendienst' title='l-mobile-service-mobile-service-app-augmented-reality-min'  height=\"467\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fkkkwk-ec84afde33b35a78f69711509fe199d1\">\n.avia-section.av-fkkkwk-ec84afde33b35a78f69711509fe199d1{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-fkkkwk-ec84afde33b35a78f69711509fe199d1 main_color avia-section-default avia-no-border-styling  avia-builder-el-124  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-ffpwbo-3bdf71819d4c874895d43909a82d14dc av_one_full  avia-builder-el-125  el_before_av_one_third  avia-builder-el-first  lmh3w first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f8zyg4-c8c7dcdf22f030a4c085ce39b07f52e1\">\n#top .av-special-heading.av-f8zyg4-c8c7dcdf22f030a4c085ce39b07f52e1{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-f8zyg4-c8c7dcdf22f030a4c085ce39b07f52e1 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-f8zyg4-c8c7dcdf22f030a4c085ce39b07f52e1 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-f8zyg4-c8c7dcdf22f030a4c085ce39b07f52e1 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-f8zyg4-c8c7dcdf22f030a4c085ce39b07f52e1 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-f8zyg4-c8c7dcdf22f030a4c085ce39b07f52e1 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-f8zyg4-c8c7dcdf22f030a4c085ce39b07f52e1 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-f8zyg4-c8c7dcdf22f030a4c085ce39b07f52e1 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-126  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Les avantages de l\u2019utilisation d\u2019un logiciel Field Service Management pour le service administratif et le service technique sur le terrain<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-f4ywzw-d36f204daee3295e852d0dcfd075b5db sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f4ywzw-d36f204daee3295e852d0dcfd075b5db\">\n.flex_column.av-f4ywzw-d36f204daee3295e852d0dcfd075b5db{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-f4ywzw-d36f204daee3295e852d0dcfd075b5db av_one_third  avia-builder-el-127  el_after_av_one_full  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-exm97w-d8aa762392bb578f1eb3cdc1d7b568da\">\n#top .av-special-heading.av-exm97w-d8aa762392bb578f1eb3cdc1d7b568da{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-exm97w-d8aa762392bb578f1eb3cdc1d7b568da .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-exm97w-d8aa762392bb578f1eb3cdc1d7b568da .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-exm97w-d8aa762392bb578f1eb3cdc1d7b568da .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-exm97w-d8aa762392bb578f1eb3cdc1d7b568da av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-128  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Int\u00e9gration parfaite \u00e0 votre syst\u00e8me ERP<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-esqgik-69af606dace82096850dc80602b28f26\">\n.flex_column.av-esqgik-69af606dace82096850dc80602b28f26{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-esqgik-69af606dace82096850dc80602b28f26 av_one_third  avia-builder-el-129  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-emhrs4-c71c8ed14ec376ff5a36a126fb1d2158\">\n#top .av-special-heading.av-emhrs4-c71c8ed14ec376ff5a36a126fb1d2158{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-emhrs4-c71c8ed14ec376ff5a36a126fb1d2158 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-emhrs4-c71c8ed14ec376ff5a36a126fb1d2158 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-emhrs4-c71c8ed14ec376ff5a36a126fb1d2158 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-emhrs4-c71c8ed14ec376ff5a36a126fb1d2158 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-130  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Pas de double gestion des donn\u00e9es<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ehj4gc-af3e3a6e86d7e2a75bc543e7bbeb86ae\">\n.flex_column.av-ehj4gc-af3e3a6e86d7e2a75bc543e7bbeb86ae{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-ehj4gc-af3e3a6e86d7e2a75bc543e7bbeb86ae av_one_third  avia-builder-el-131  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-e9mhjg-159bd554beaf9feaa9bfd28aa6ed287f\">\n#top .av-special-heading.av-e9mhjg-159bd554beaf9feaa9bfd28aa6ed287f{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-e9mhjg-159bd554beaf9feaa9bfd28aa6ed287f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-e9mhjg-159bd554beaf9feaa9bfd28aa6ed287f .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-e9mhjg-159bd554beaf9feaa9bfd28aa6ed287f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-e9mhjg-159bd554beaf9feaa9bfd28aa6ed287f av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-132  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Visibilit\u00e9 accrue et continue<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-e57ijo-10ea3472c7a683dbf99fbfb7328aeada sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-e57ijo-10ea3472c7a683dbf99fbfb7328aeada\">\n.flex_column.av-e57ijo-10ea3472c7a683dbf99fbfb7328aeada{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-e57ijo-10ea3472c7a683dbf99fbfb7328aeada av_one_third  avia-builder-el-133  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dxhy9g-037baf33fcf4a5dfe55aa811dc74ce8f\">\n#top .av-special-heading.av-dxhy9g-037baf33fcf4a5dfe55aa811dc74ce8f{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-dxhy9g-037baf33fcf4a5dfe55aa811dc74ce8f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-dxhy9g-037baf33fcf4a5dfe55aa811dc74ce8f .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-dxhy9g-037baf33fcf4a5dfe55aa811dc74ce8f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-dxhy9g-037baf33fcf4a5dfe55aa811dc74ce8f av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-134  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Augmentation de votre taux de r\u00e9paration d\u00e8s la premi\u00e8re intervention<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dtcsnw-f18a555cc342d23ce7c70e73e93d6dc5\">\n.flex_column.av-dtcsnw-f18a555cc342d23ce7c70e73e93d6dc5{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-dtcsnw-f18a555cc342d23ce7c70e73e93d6dc5 av_one_third  avia-builder-el-135  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dnay2k-3d09002667063f2893b5c87a36070c2a\">\n#top .av-special-heading.av-dnay2k-3d09002667063f2893b5c87a36070c2a{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-dnay2k-3d09002667063f2893b5c87a36070c2a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-dnay2k-3d09002667063f2893b5c87a36070c2a .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-dnay2k-3d09002667063f2893b5c87a36070c2a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-dnay2k-3d09002667063f2893b5c87a36070c2a av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-136  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Am\u00e9lioration de la s\u00e9curit\u00e9 des processus <\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dfdmgs-71a4cb3f43a9c0526b16e6921d41f000\">\n.flex_column.av-dfdmgs-71a4cb3f43a9c0526b16e6921d41f000{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-dfdmgs-71a4cb3f43a9c0526b16e6921d41f000 av_one_third  avia-builder-el-137  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1bt7v8-2f397e083980bb53c87d39d4d6414ccf\">\n#top .av-special-heading.av-1bt7v8-2f397e083980bb53c87d39d4d6414ccf{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-1bt7v8-2f397e083980bb53c87d39d4d6414ccf .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1bt7v8-2f397e083980bb53c87d39d4d6414ccf .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1bt7v8-2f397e083980bb53c87d39d4d6414ccf .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1bt7v8-2f397e083980bb53c87d39d4d6414ccf av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-138  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Qualit\u00e9 de service et productivit\u00e9 accrues<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-d7hfr8-e13590fa2fd4f960f70a803c05fee676 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-d7hfr8-e13590fa2fd4f960f70a803c05fee676\">\n.flex_column.av-d7hfr8-e13590fa2fd4f960f70a803c05fee676{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-d7hfr8-e13590fa2fd4f960f70a803c05fee676 av_one_third  avia-builder-el-139  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-d26juc-0a2c28071eeb4d21c262c62eed8342e0\">\n#top .av-special-heading.av-d26juc-0a2c28071eeb4d21c262c62eed8342e0{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-d26juc-0a2c28071eeb4d21c262c62eed8342e0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-d26juc-0a2c28071eeb4d21c262c62eed8342e0 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-d26juc-0a2c28071eeb4d21c262c62eed8342e0 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-d26juc-0a2c28071eeb4d21c262c62eed8342e0 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-140  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >\u00c9conomie de temps et d\u2019argent<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvbnq4-d45764ff524cd1e8150118bcbcae015d\">\n.flex_column.av-cvbnq4-d45764ff524cd1e8150118bcbcae015d{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-cvbnq4-d45764ff524cd1e8150118bcbcae015d av_one_third  avia-builder-el-141  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cly94c-ca467827ae06b9f0b47754889e6c321d\">\n#top .av-special-heading.av-cly94c-ca467827ae06b9f0b47754889e6c321d{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-cly94c-ca467827ae06b9f0b47754889e6c321d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-cly94c-ca467827ae06b9f0b47754889e6c321d .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-cly94c-ca467827ae06b9f0b47754889e6c321d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-cly94c-ca467827ae06b9f0b47754889e6c321d av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-142  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Augmentation de la satisfaction client gr\u00e2ce \u00e0 une efficacit\u00e9 accrue<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-18ylf8-9c38c6b8a53fc07e3a8cd1c584de4edb\">\n.flex_column.av-18ylf8-9c38c6b8a53fc07e3a8cd1c584de4edb{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-18ylf8-9c38c6b8a53fc07e3a8cd1c584de4edb av_one_third  avia-builder-el-143  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cbyii4-6d6ade6db26ba785a557646ece3e1a69\">\n#top .av-special-heading.av-cbyii4-6d6ade6db26ba785a557646ece3e1a69{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-cbyii4-6d6ade6db26ba785a557646ece3e1a69 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-cbyii4-6d6ade6db26ba785a557646ece3e1a69 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-cbyii4-6d6ade6db26ba785a557646ece3e1a69 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-cbyii4-6d6ade6db26ba785a557646ece3e1a69 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-144  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Authentification multifactorielle fiable<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_9'  class='avia-section av-c7j5mc-c700bdf39aaaf9628c70f94dbc4515de main_color avia-section-default avia-no-border-styling  avia-builder-el-145  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-c1hvv0-854dbfd6b2e11e0b4928b3aa0cfd6659 av_one_full  avia-builder-el-146  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bujmlo-64a905f8faecac71c1d983628a181570\">\n#top .av-special-heading.av-bujmlo-64a905f8faecac71c1d983628a181570{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-bujmlo-64a905f8faecac71c1d983628a181570 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-bujmlo-64a905f8faecac71c1d983628a181570 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-bujmlo-64a905f8faecac71c1d983628a181570 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-147  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Voici pourquoi un logiciel Field Service Management est si important pour votre entreprise : les d\u00e9fis pour le service administratif et le service technique sur le terrain<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-bn1wq4-3bcd9e7c758f2675dfbcfb9ad79576df '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>L\u2019objectif d\u2019une organisation de service\u00a0: offrir \u00e0 ses propres clients un <strong>service client\u00e8le de premi\u00e8re classe <\/strong>qui les <strong>fid\u00e9lise \u00e0 l\u2019entreprise sur le long terme<\/strong> et bien s\u00fbr g\u00e9n\u00e8re du<strong> chiffre d\u2019affaires<\/strong>. En tant qu\u2019\u00e9quipe de service comp\u00e9tente, le service administratif ainsi que le service technique sur le terrain travaillent \u00e0 r\u00e9aliser ces objectifs et \u00e0 ma\u00eetriser le mieux possible chaque intervention de service.<\/p>\n<p>Cependant, le succ\u00e8s d\u2019une intervention de service est souvent d\u00e9j\u00e0 compromis lors de la saisie de l\u2019ordre de service. Les informations fournies par le client au sujet des dysfonctionnements sont d\u2019abord not\u00e9es sur une feuille de papier pendant l\u2019appel t\u00e9l\u00e9phonique et doivent ensuite \u00eatre entr\u00e9es dans le syst\u00e8me ERP. Cette fa\u00e7on de proc\u00e9der comporte le<strong> risque de transmettre des donn\u00e9es erron\u00e9es ou incompl\u00e8tes.<\/strong> M\u00eame si toutes les informations sont d\u00e9j\u00e0 enregistr\u00e9es dans le syst\u00e8me pendant l\u2019entretien avec le client, <strong>il manque souvent l\u2019interface num\u00e9rique<\/strong> du syst\u00e8me ERP pour cr\u00e9er l\u2019affectation. Les ordres de service sont donc imprim\u00e9s et transmis aux gestionnaires. Ici aussi, les informations peuvent facilement se perdre dans le fouillis de papiers existant. R\u00e9sultat\u00a0: les gestionnaires ne disposent <strong>pas d\u2019une vue d\u2019ensemble <\/strong>sur les d\u00e9tails des interventions de service \u00e0 venir et sur l\u2019affectation des techniciens appropri\u00e9s et la <strong>planification d\u2019itin\u00e9raires sur des trajets optimis\u00e9s n\u2019est que difficilement r\u00e9alisable.<\/strong><\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-bhug9o-5be0098c16cc8989bcbe1ddc12d259f4 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-bhug9o-5be0098c16cc8989bcbe1ddc12d259f4 av_one_half  avia-builder-el-149  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-14yr6k-b0afa68023d1c6bc6ba866c77ec4d858 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-150  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-14yr6k-b0afa68023d1c6bc6ba866c77ec4d858__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2020\/04\/service-app-tablet-mobile-wissensdatenbank.jpg' width='700' height='500' title='service-app-tablet-mobile-wissensdatenbank' alt='L-mobile, Field Service Management Software, Wissensdatenbank, Servicetechniker, Au\u00dfendienst, Service App'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-14yr6k-b0afa68023d1c6bc6ba866c77ec4d858__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/digitaler-servicebericht-am-tablet-min.jpg' width='700' height='500' title='digitaler-servicebericht-am-tablet-min' alt='Digitaler Servicebericht auf dem Tablet erstellen und bearbeiten, Field Service Management Software '  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-14yr6k-b0afa68023d1c6bc6ba866c77ec4d858__2  slide-3 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen.jpg' width='700' height='500' title='material-und-zeit-erfassen' alt='L-mobile, Material und Zeiten erfassen f\u00fcr den digitalen Servicebericht, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-6' aria-describedby='av-svg-desc-6' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-6'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-6'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-7' aria-describedby='av-svg-desc-7' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-7'>Suivant<\/title>\n<desc id='av-svg-desc-7'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-aoggb0-98a283a653f11f7c44ecb52bd28370b8 av_one_half  avia-builder-el-151  el_after_av_one_half  el_before_av_one_full  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-aiqwm4-62093055011882307702d5ff7bef4b49 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Le service technique sur le terrain se trouve lui aussi confront\u00e9 \u00e0 quelques difficult\u00e9s. Les techniciens de service sont des collaborateurs sur le terrain qui sont constamment en mouvement afin de r\u00e9soudre les probl\u00e8mes de leurs clients. L\u2019acc\u00e8s au logiciel de gestion des services sur site, dont disposent les collaborateurs du service administratif dans les bureaux sur des PC fixes, n\u2019est pas possible. Les <strong>informations relatives aux interventions de services \u00e0 venir sont donc imprim\u00e9es sur papier<\/strong>, ce qui pr\u00e9sente diff\u00e9rents inconv\u00e9nients. Avec le grand nombre de commandes qu\u2019un technicien doit r\u00e9guli\u00e8rement traiter, il peut vite y avoir de la <strong>pagaille dans la paperasse <\/strong>et les<strong> informations sur les commandes peuvent facilement se perdre.<\/strong> Il n\u2019est pas non plus possible de communiquer facilement des informations nouvelles et importantes au technicien s\u2019il est d\u00e9j\u00e0 en route. Il ne lui est souvent pas possible de consulter ses e-mails ou de t\u00e9l\u00e9phoner pendant qu\u2019il effectue le trajet pour se rendre chez le client. La <strong>communication <\/strong><strong>entre le service interne et externe peut donc \u00eatre compliqu\u00e9e<\/strong>, ce qui peut poser probl\u00e8me, surtout lors de changements spontan\u00e9s ou d\u2019interventions en urgence. Des <strong>d\u00e9placements suppl\u00e9mentaires<\/strong> inutiles avec les <strong>conflits d\u2019horaires <\/strong>qui en r\u00e9sultent ne sont donc pas rares. Par ailleurs, les techniciens de service doivent r\u00e9guli\u00e8rement passer beaucoup de temps \u00e0 r\u00e9diger des rapports de service num\u00e9riques sur les interventions cl\u00f4tur\u00e9es. Les difficult\u00e9s pour lire l\u2019\u00e9criture d\u2019un coll\u00e8gue sont courantes.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-ae3zcs-4d991bc5ea45522214efa407e9c44e83 av_one_full  avia-builder-el-153  el_after_av_one_half  avia-builder-el-last  first flex_column_div  column-top-margin'     ><p><section  class='av_textblock_section av-a7a1yk-adfb3132987a3edb2602833d2b950485 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Il existe bien s\u00fbr de nombreux leviers pertinents pour assurer le succ\u00e8s du service sur le terrain, et ceux-ci peuvent diff\u00e9rer d\u2019une entreprise \u00e0 l\u2019autre. Toutefois, la <strong>mise en place d\u2019un logiciel Field Service Management<\/strong> est l\u2019une des mesures les plus importantes pour avancer dans l\u2019optimisation du processus de service et pour relever ces d\u00e9fis \u00e0 long terme. Car avec une <strong>approche num\u00e9rique globale<\/strong>, le soutien d\u2019un<strong> partenaire comp\u00e9tent <\/strong>et la solution de service adapt\u00e9e, vous disposez de la base pour un service de terrain efficace \u00e0 l\u2019\u00e9preuve de l\u2019avenir. N\u2019h\u00e9sitez donc pas \u00e0 nous contacter, nos experts se feront un plaisir d\u2019\u00e9laborer avec vous les possibilit\u00e9s de digitalisation de votre Field Service Management.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-a2xobw-ebcfbf4da2c247a808d1886d5b6a6181-wrap avia-button-right  avia-builder-el-155  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/ressources-et-contact\/contact\/'  class='avia-button av-a2xobw-ebcfbf4da2c247a808d1886d5b6a6181 av-link-btn avia-icon_select-yes-left-icon avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Contact\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue805' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Contact<\/span><\/a><\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9wnq2k-ecedcdf7d0ffdf6f0998cc3d2fa7efda\">\n.avia-section.av-9wnq2k-ecedcdf7d0ffdf6f0998cc3d2fa7efda{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/digitale-serviceberichte-im-field-service.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_10'  class='avia-section av-9wnq2k-ecedcdf7d0ffdf6f0998cc3d2fa7efda main_color avia-section-default avia-no-border-styling  avia-builder-el-156  el_after_av_section  el_before_av_section  lmhfr lmhes lmhen lmhhu avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9orn7w-c7659f1d1a5f877275b706d38f6b9a4a\">\n.flex_column.av-9orn7w-c7659f1d1a5f877275b706d38f6b9a4a{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-9orn7w-c7659f1d1a5f877275b706d38f6b9a4a av_one_full  avia-builder-el-157  avia-builder-el-no-sibling  lmh3w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d\">\n#top .av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-158  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Die passende Hardware f\u00fcr Ihren Field Service Au\u00dfendienst <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-xjghw-807d274d06c41e171c2a4de19648931b\">\n#top .av_textblock_section.av-xjghw-807d274d06c41e171c2a4de19648931b .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-xjghw-807d274d06c41e171c2a4de19648931b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Damit Ihre Servicetechniker die Field Service Management Software optimal nutzen, ist eine <strong>robuste Hardware im Au\u00dfendienst<\/strong> ein entscheidender Faktor. Sogenannte <strong>Rugged Tablets<\/strong> bieten ideale Voraussetzungen, um <strong>auch unter widrigsten Bedingungen<\/strong> \u2013 beispielsweise bei N\u00e4sse, Sturzgefahr oder extremen Temperaturen \u2013 optimal mit der Field Service App L-mobile service arbeiten zu k\u00f6nnen. Bedient werden Rugged Tablets genauso wie herk\u00f6mmliche Tablets. Die <strong>mobile Datenerfassung<\/strong> von Arbeitszeiten, Material sowie der Zugriff auf Auftragsinformationen im Au\u00dfendienst sind somit problemlos m\u00f6glich. Zus\u00e4tzlich sind die speziell f\u00fcr den industriellen Bedarf entwickelten Tablets mit weiteren Features ausgestattet, beispielsweise <strong>spezieller Schutzh\u00fcllen<\/strong>, <strong>langlebigen Akkus<\/strong> und unterschiedlichen <strong>Schutzarten<\/strong> gegen \u00e4u\u00dfere Einfl\u00fcsse. In unserem <strong>Hardwareshop<\/strong> bieten wir Ihnen eine Auswahl an verschiedenen Tablets von marktf\u00fchrenden Herstellern, die sich hervorragend f\u00fcr den Einsatz im Field Service eignen.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-94na24-28d3f5e3d5aab9aa943ee2473e201d61-wrap avia-button-right  avia-builder-el-160  el_after_av_textblock  el_before_av_hr '><a href='https:\/\/l-mobile.com\/geschaeftsfelder\/technik\/'  class='avia-button av-94na24-28d3f5e3d5aab9aa943ee2473e201d61 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Zum Hardwareshop\"><span class='avia_iconbox_title' >Zum Hardwareshop<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-wa96k-a2534485aae5450a9f8b8f74c384a085\">\n#top .hr.hr-invisible.av-wa96k-a2534485aae5450a9f8b8f74c384a085{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-wa96k-a2534485aae5450a9f8b8f74c384a085 hr-invisible  avia-builder-el-161  el_after_av_button  el_before_av_productslider '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div class=\"clear\"><\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_11'  class='avia-section av-8oamp8-8830653854ee57f9939d68c480076034 main_color avia-section-default avia-no-border-styling  avia-builder-el-163  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-8j30uc-9972cf415b7fb871ac10fc427cc2aab3 av_one_full  avia-builder-el-164  avia-builder-el-no-sibling  lmh2 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8cpmcs-e96aa614cdbfb6d66a80aa00139f3c4d\">\n#top .av-special-heading.av-8cpmcs-e96aa614cdbfb6d66a80aa00139f3c4d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-8cpmcs-e96aa614cdbfb6d66a80aa00139f3c4d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-8cpmcs-e96aa614cdbfb6d66a80aa00139f3c4d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-8cpmcs-e96aa614cdbfb6d66a80aa00139f3c4d av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-165  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Les clients qui optimisent leur service client avec le logiciel Field Service Management L-mobile service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-88f0ro-05bcf46d1877cd20f9b3f70b6d162ea3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Nos <strong>clients<\/strong>, qui utilisent d\u00e9j\u00e0 <strong>L-mobile service <\/strong>avec succ\u00e8s, montrent comment l\u2019int\u00e9gration d\u2019un logiciel mobile Field Service Management <strong>augmente \u00e0 long terme la visibilit\u00e9, la productivit\u00e9 et le chiffre d\u2019affaires du service sur le terrain.<\/strong> Notre logiciel Field Service est utilis\u00e9 dans <strong>diff\u00e9rents secteurs <\/strong>et aide aussi bien les petites que les grandes \u00e9quipes de service \u00e0 concevoir des processus de service num\u00e9riques et efficaces.<\/p>\n<\/div><\/section><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-83e8a4-75825369c235e5624cc41fab543f2113\">\n.av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-tab-section-tab-title-container{\nbackground-color:#ffffff;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-section-tab-title{\ncolor:#9fa5a8;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-3'  class='av-tab-section-container entry-content-wrapper main_color av-tab-slide-transition   av-tab-above-content  avia-builder-el-167  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-83e8a4-75825369c235e5624cc41fab543f2113'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#av-tab-section-3-1-link' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-7wo6jo-e265512cee3ee76affcf079a7405e290 av-tab-no-icon av-tab-with-image noHover  av-tab-without-text ' role='tab' tabindex='0' aria-controls='av-tab-section-3-1'><span class='av-tab-section-image' style='background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Grimme-logo-wei\u00df-180x180.jpg);'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'><\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#av-tab-section-3-2-link' data-av-tab-section-title='2' class='av-section-tab-title  av-nrhz0-32044065a936196e7ea14bc55a6dad68 av-tab-no-icon av-tab-with-image noHover  av-tab-without-text ' role='tab' tabindex='0' aria-controls='av-tab-section-3-2'><span class='av-tab-section-image' style='background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/12\/dwt-180x180.jpg);'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'><\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#av-tab-section-3-3-link' data-av-tab-section-title='3' class='av-section-tab-title  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aria-hidden=\"true\">\n<title id='av-svg-title-8'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-8'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-9' aria-describedby='av-svg-desc-9' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-9'>Suivant<\/title>\n<desc id='av-svg-desc-9'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:300vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7wo6jo-e265512cee3ee76affcf079a7405e290\">\n.av-layout-tab.av-7wo6jo-e265512cee3ee76affcf079a7405e290{\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2022\/06\/techniker-tablet-serviceauftrag-verwalten.jpg);\nbackground-position:center center;\nbackground-repeat:no-repeat;\nbackground-attachment:scroll;\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-7wo6jo-e265512cee3ee76affcf079a7405e290{\ncolor:#009acd;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-7wo6jo-e265512cee3ee76affcf079a7405e290 .avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-7wo6jo-e265512cee3ee76affcf079a7405e290 .av-tab-arrow-container span{\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av-tab-section-3-1' class='av-layout-tab av-7wo6jo-e265512cee3ee76affcf079a7405e290 av-animation-delay-container  avia-builder-el-168  el_before_av_tab_sub_section  avia-builder-el-first  avia-full-stretch av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"av-tab-section-3-1\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7q7ppw-20ebb1cbbd4ef885cfbbb020f4b5774b\">\n#top .flex_column.av-7q7ppw-20ebb1cbbd4ef885cfbbb020f4b5774b{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-7q7ppw-20ebb1cbbd4ef885cfbbb020f4b5774b{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 40px 50px;\nbackground-color:rgba(255,255,255,0.95);\n}\n.responsive #top #wrap_all .flex_column.av-7q7ppw-20ebb1cbbd4ef885cfbbb020f4b5774b{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n<\/style>\n<div  class='flex_column av-7q7ppw-20ebb1cbbd4ef885cfbbb020f4b5774b av_one_half  avia-builder-el-169  el_before_av_one_half  avia-builder-el-first  lmh3 first av-break-at-tablet flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7j8g70-ab15e8dd001fa01ffcf4a5d09a2eaefb\">\n#top .av-special-heading.av-7j8g70-ab15e8dd001fa01ffcf4a5d09a2eaefb{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7j8g70-ab15e8dd001fa01ffcf4a5d09a2eaefb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7j8g70-ab15e8dd001fa01ffcf4a5d09a2eaefb .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7j8g70-ab15e8dd001fa01ffcf4a5d09a2eaefb av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-170  el_before_av_hr  avia-builder-el-first '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Un service client irr\u00e9prochable gr\u00e2ce \u00e0 l\u2019int\u00e9gration dans l\u2019ERP chez Gimme<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7feix0-90c636e89c8c11de626a2e2e9d3f827d\">\n#top .hr.hr-invisible.av-7feix0-90c636e89c8c11de626a2e2e9d3f827d{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-7feix0-90c636e89c8c11de626a2e2e9d3f827d hr-invisible  avia-builder-el-171  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-5njc30-d8c7864319ee069e26acac5eb0c9018f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Avec plus de 150\u00a0types de machines d\u00e9di\u00e9es aux technologies de la pomme de terre, de la betterave et des l\u00e9gumes, <strong>Grimme Landmaschinenfabrik GmbH &amp; Co. KG<\/strong> propose de loin la gamme de produits la plus vaste et la plus vari\u00e9e dans ces segments. Pour assurer un service client fiable et sans accroc, Grimme s\u2019appuie sur des <strong>processus de service num\u00e9riques, mobiles et performants<\/strong>, et mise pour cela sur <strong>L-mobile service<\/strong>. Au-del\u00e0 des <strong>rapports de service num\u00e9riques<\/strong> et des diverses fonctionnalit\u00e9s mobiles, c\u2019est surtout l\u2019<strong>interface avec le syst\u00e8me ERP<\/strong> qui a su convaincre l\u2019entreprise.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-72po5o-479d98c7e24d7a379c39025b62a08dab\">\n#top .hr.hr-invisible.av-72po5o-479d98c7e24d7a379c39025b62a08dab{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-72po5o-479d98c7e24d7a379c39025b62a08dab hr-invisible  avia-builder-el-173  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-6sr8lw-285de8180f76d817deb27b822a20ae05-wrap avia-button-right  avia-builder-el-174  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/reference\/grimme-landmaschinenfabrik-gmbh-und-co-kg\/'  class='avia-button av-6sr8lw-285de8180f76d817deb27b822a20ae05 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-o38t8-170875070f8208f0f9dc574a33bc8537\">\n#top .flex_column.av-o38t8-170875070f8208f0f9dc574a33bc8537{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-o38t8-170875070f8208f0f9dc574a33bc8537{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-o38t8-170875070f8208f0f9dc574a33bc8537{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n<\/style>\n<div  class='flex_column av-o38t8-170875070f8208f0f9dc574a33bc8537 av_one_half  avia-builder-el-175  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_div av-zero-column-padding  '     ><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nrhz0-32044065a936196e7ea14bc55a6dad68\">\n.av-layout-tab.av-nrhz0-32044065a936196e7ea14bc55a6dad68{\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/01\/deutsche-windtechnik.jpg);\nbackground-position:center center;\nbackground-repeat:no-repeat;\nbackground-attachment:scroll;\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-nrhz0-32044065a936196e7ea14bc55a6dad68{\ncolor:#009acd;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-nrhz0-32044065a936196e7ea14bc55a6dad68 .avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-nrhz0-32044065a936196e7ea14bc55a6dad68 .av-tab-arrow-container span{\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av-tab-section-3-2' class='av-layout-tab av-nrhz0-32044065a936196e7ea14bc55a6dad68 av-animation-delay-container  avia-builder-el-176  el_after_av_tab_sub_section  el_before_av_tab_sub_section  avia-full-stretch ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"av-tab-section-3-2\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div class='flex_column_table av-2b9tg-3f975b78f3772b6902188f3ddc32cdf8 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2b9tg-3f975b78f3772b6902188f3ddc32cdf8\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2b9tg-3f975b78f3772b6902188f3ddc32cdf8{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-2b9tg-3f975b78f3772b6902188f3ddc32cdf8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2b9tg-3f975b78f3772b6902188f3ddc32cdf8 av_one_half  avia-builder-el-177  el_before_av_one_half  avia-builder-el-first  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-66d1gk-9f59561f33dc4e6556369a194a1e9e06\">\n#top .flex_column_table.av-equal-height-column-flextable.av-66d1gk-9f59561f33dc4e6556369a194a1e9e06{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-66d1gk-9f59561f33dc4e6556369a194a1e9e06{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 40px 50px;\nbackground-color:rgba(255,255,255,0.95);\n}\n<\/style>\n<div  class='flex_column av-66d1gk-9f59561f33dc4e6556369a194a1e9e06 av_one_half  avia-builder-el-178  el_after_av_one_half  avia-builder-el-last  lmh3 av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6221zg-ec0fddec65c3176a015f07e3183e3e11\">\n#top .av-special-heading.av-6221zg-ec0fddec65c3176a015f07e3183e3e11{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-6221zg-ec0fddec65c3176a015f07e3183e3e11 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6221zg-ec0fddec65c3176a015f07e3183e3e11 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6221zg-ec0fddec65c3176a015f07e3183e3e11 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-179  el_before_av_hr  avia-builder-el-first '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Maintenance transparente chez Deutsche Windtechnik<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5taif0-28f1a3de3baa8ddd4022cdd3606ca1f8\">\n#top .hr.hr-invisible.av-5taif0-28f1a3de3baa8ddd4022cdd3606ca1f8{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-5taif0-28f1a3de3baa8ddd4022cdd3606ca1f8 hr-invisible  avia-builder-el-180  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-b21lw-ae8ba54c108a902538b739219aea6207 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>En tant que grand prestataire de service ind\u00e9pendant pour les parcs \u00e9oliens, la soci\u00e9t\u00e9 Deutsche Windtechnik Offshore und Consulting GmbH accorde une grande importance \u00e0 la visibilit\u00e9 totale des processus de maintenance, afin que les installations restent op\u00e9rationnelles \u00e0 tout moment. Avec les rapports de service num\u00e9riques de la solution de service mobile L-mobile service, les informations peuvent \u00eatre document\u00e9es de mani\u00e8re transparente et les mesures de pr\u00e9vention peuvent \u00eatre prises \u00e0 temps.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5hc7oc-15551a32942ca2ca4cd98e44478b901e\">\n#top .hr.hr-invisible.av-5hc7oc-15551a32942ca2ca4cd98e44478b901e{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-5hc7oc-15551a32942ca2ca4cd98e44478b901e hr-invisible  avia-builder-el-182  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-1y750-aebf880a85d81760501827a1fa47db17-wrap avia-button-right  avia-builder-el-183  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/reference\/deutsche-windtechnik-offshore-und-consulting-gmbh\/'  class='avia-button av-1y750-aebf880a85d81760501827a1fa47db17 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-59lu2k-331c36da846ad2bd103bece11b7bde5f\">\n.av-layout-tab.av-59lu2k-331c36da846ad2bd103bece11b7bde5f{\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/01\/inotec-aussendienst.jpg);\nbackground-position:top center;\nbackground-repeat:no-repeat;\nbackground-attachment:scroll;\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-59lu2k-331c36da846ad2bd103bece11b7bde5f{\ncolor:#009acd;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-59lu2k-331c36da846ad2bd103bece11b7bde5f .avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-59lu2k-331c36da846ad2bd103bece11b7bde5f .av-tab-arrow-container span{\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av-tab-section-3-3' class='av-layout-tab av-59lu2k-331c36da846ad2bd103bece11b7bde5f av-animation-delay-container  avia-builder-el-184  el_after_av_tab_sub_section  avia-builder-el-last  avia-full-stretch ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"av-tab-section-3-3\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-51qm30-3b25e04c062208df92b7aef3004dda59\">\n#top .flex_column.av-51qm30-3b25e04c062208df92b7aef3004dda59{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-51qm30-3b25e04c062208df92b7aef3004dda59{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 40px 50px;\nbackground-color:rgba(255,255,255,0.95);\n}\n.responsive #top #wrap_all .flex_column.av-51qm30-3b25e04c062208df92b7aef3004dda59{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n<\/style>\n<div  class='flex_column av-51qm30-3b25e04c062208df92b7aef3004dda59 av_one_half  avia-builder-el-185  el_before_av_one_half  avia-builder-el-first  lmh3 first av-break-at-tablet flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4tm37w-a1f0cf9fb6e00e2b869fd1b8772463c0\">\n#top .av-special-heading.av-4tm37w-a1f0cf9fb6e00e2b869fd1b8772463c0{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-4tm37w-a1f0cf9fb6e00e2b869fd1b8772463c0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-4tm37w-a1f0cf9fb6e00e2b869fd1b8772463c0 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-4tm37w-a1f0cf9fb6e00e2b869fd1b8772463c0 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-186  el_before_av_hr  avia-builder-el-first '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Des processus de service parfaits m\u00eame hors ligne chez INOTEC<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-h2jl8-1230ff5b44052e5dce4fd476a042ac8c\">\n#top .hr.hr-invisible.av-h2jl8-1230ff5b44052e5dce4fd476a042ac8c{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-h2jl8-1230ff5b44052e5dce4fd476a042ac8c hr-invisible  avia-builder-el-187  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-4ldyq4-6978e92e44ce597bb05b69a8e1b08b36 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>INOTEC Sicherheitstechnik GmbH compte parmi les principaux fabricants et partenaires de service en mati\u00e8re d\u2019\u00e9clairage moderne de s\u00e9curit\u00e9 et d\u2019urgence. Pour r\u00e9ussir \u00e0 g\u00e9rer les projets de service sur le terrain tant en ligne que hors ligne, l\u2019entreprise a introduit avec succ\u00e8s la solution de service mobile L-mobile service.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fsags-777fd223c8e08757a6f778ec3a7d7d28\">\n#top .hr.hr-invisible.av-fsags-777fd223c8e08757a6f778ec3a7d7d28{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-fsags-777fd223c8e08757a6f778ec3a7d7d28 hr-invisible  avia-builder-el-189  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-45i1zo-b26835f5a7339e9850591bc5d8a1e43c-wrap avia-button-right  avia-builder-el-190  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/reference\/inotec-sicherheitstechnik-gmbh\/'  class='avia-button av-45i1zo-b26835f5a7339e9850591bc5d8a1e43c av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-41e7gk-7ab119b344a039e70a49f70793ab11ef\">\n#top .flex_column.av-41e7gk-7ab119b344a039e70a49f70793ab11ef{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-41e7gk-7ab119b344a039e70a49f70793ab11ef{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-41e7gk-7ab119b344a039e70a49f70793ab11ef{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n<\/style>\n<div  class='flex_column av-41e7gk-7ab119b344a039e70a49f70793ab11ef av_one_half  avia-builder-el-191  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_div av-zero-column-padding  '     ><\/div><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<div id='av_section_12'  class='avia-section av-3u66ck-5bd2655de42c1a520d0b09dc68367287 main_color avia-section-default avia-no-border-styling  avia-builder-el-192  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-3ovres-b909f2b1f6b022ea30c531bd09e69705 av_one_full  avia-builder-el-193  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3kgyl8-ec18335de10564a3a7a9178a7c7f5e95\">\n#top .av-special-heading.av-3kgyl8-ec18335de10564a3a7a9178a7c7f5e95{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-3kgyl8-ec18335de10564a3a7a9178a7c7f5e95 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-3kgyl8-ec18335de10564a3a7a9178a7c7f5e95 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-3kgyl8-ec18335de10564a3a7a9178a7c7f5e95 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-194  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Une \u00e9quipe gagnante : le logiciel Field Service Management et le syst\u00e8me ERP<\/h2><div class='av-subheading av-subheading_below'><p>Utilisez L-mobile service en int\u00e9gration avec votre syst\u00e8me ERP<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-3ds6do-ef730caac6a04e72cbd07c96a5919ee8 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-3ds6do-ef730caac6a04e72cbd07c96a5919ee8 av_one_half  avia-builder-el-195  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-380ldw-2c35352b2d94c7fa9d2a071555bf2652 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Il existe peu d\u2019\u00e9l\u00e9ments qui perturbent l\u2019efficacit\u00e9 d\u2019un processus aussi bien que les changements de support. Qu\u2019il s\u2019agisse de solutions logicielles diff\u00e9rentes qui ne communiquent pas entre elles et ne peuvent donc pas \u00e9changer de donn\u00e9es, ou de notes prises sur un papillon adh\u00e9sif. Le r\u00e9sultat est toujours un manque de visibilit\u00e9, une double gestion des donn\u00e9es et le risque de perdre des donn\u00e9es \u00e0 tout moment. Pour que vous puissiez traiter les<strong> processus de service <\/strong>de votre Field Service Management <strong>sans accroc, simplement et sans erreur<\/strong>, L-mobile service r\u00e9unit toutes les fonctions importantes pour le service sur le terrain dans un seul syst\u00e8me. Cette palette de fonctions est compl\u00e9t\u00e9e par la possibilit\u00e9 de <strong>relier la solution de service mobile \u00e0 votre syst\u00e8me ERP existant<\/strong> et de garantir ainsi l\u2019acc\u00e8s \u00e0 toutes les donn\u00e9es pertinentes de la solution ERP. Gr\u00e2ce aux <strong>interfaces adapt\u00e9es<\/strong>, L-mobile service peut ainsi s\u2019int\u00e9grer parfaitement dans vos structures informatiques existantes. De <strong>SAP<\/strong> et <strong>SAP Business One<\/strong> \u00e0 <strong>Sage 100<\/strong> ou <b>ALPHAPLAN<\/b>, en passant par <strong>Proalpha<\/strong>, <strong>Infor COM<\/strong> et <strong>Microsoft Dynamics 365 Business Central ou NAV<\/strong>, le logiciel de gestion des services et le syst\u00e8me ERP communiquent tous deux en temps r\u00e9el, ce qui permet un \u00e9change de donn\u00e9es permanent.<\/p>\n<p>Vous trouverez plus d\u2019informations sur l\u2019<strong>int\u00e9gration ERP de L-mobile service<\/strong>, l\u2019interface adapt\u00e9e pour votre syst\u00e8me ERP ainsi qu\u2019une <strong>vue d\u2019ensemble des donn\u00e9es de base et des donn\u00e9es de transaction<\/strong> qui peuvent \u00eatre transf\u00e9r\u00e9es gr\u00e2ce \u00e0 la solution ERP sur notre page relative \u00e0 l\u2019int\u00e9gration ERP et dans notre <strong>livre blanc gratuit<\/strong>.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-lq50jcqz-a83558b6524d1bc154554a3d5ee4e6cd-wrap avia-button-right  avia-builder-el-197  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/?page_id=132510'  class='avia-button av-lq50jcqz-a83558b6524d1bc154554a3d5ee4e6cd av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Plus d\u2019informations\"><span class='avia_iconbox_title' >Plus d\u2019informations<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-3302xg-f9184bdf9595a60fb9a8baa98e67c103 av_one_half  avia-builder-el-198  el_after_av_one_half  el_before_av_one_full  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2vmv38-2c0d5e591f16cd084c66629a51ab0a16\">\n.avia-image-container.av-2vmv38-2c0d5e591f16cd084c66629a51ab0a16 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-2vmv38-2c0d5e591f16cd084c66629a51ab0a16 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-2vmv38-2c0d5e591f16cd084c66629a51ab0a16 av-styling- avia-align-center  avia-builder-el-199  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2025\/10\/ERP-Anbindung_V3_FR.png' alt='L-mobile, logiciel de gestion des services sur le terrain, interface avec les syst\u00e8mes ERP, int\u00e9gration ERP, Proalpha, SAP, Infor COM, ALPHAPLAN, SAP Business One, Microsoft Dynamics Business Central' title='field-service-management-software-erp-schnittstelle'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-9uta4-d4089bc6afb1d6872f2d2e2ddc534bf0 av_one_full  avia-builder-el-200  el_after_av_one_half  el_before_av_one_full  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lrg5aamm-29cc66b256c5d6d04e0747bf32d1cc33\">\n#top .hr.hr-invisible.av-lrg5aamm-29cc66b256c5d6d04e0747bf32d1cc33{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-lrg5aamm-29cc66b256c5d6d04e0747bf32d1cc33 hr-invisible  avia-builder-el-201  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/div><div  class='flex_column av-2oi6ck-764f98941628fdf1b1c0023ed98ba6e1 av_one_full  avia-builder-el-202  el_after_av_one_full  el_before_av_one_third  lmh3 first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2n4hro-60fda8d56c46ac714d1337341685c3a3\">\n#top .av-special-heading.av-2n4hro-60fda8d56c46ac714d1337341685c3a3{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-2n4hro-60fda8d56c46ac714d1337341685c3a3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-2n4hro-60fda8d56c46ac714d1337341685c3a3 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-2n4hro-60fda8d56c46ac714d1337341685c3a3 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-2n4hro-60fda8d56c46ac714d1337341685c3a3 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-2n4hro-60fda8d56c46ac714d1337341685c3a3 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-2n4hro-60fda8d56c46ac714d1337341685c3a3 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-203  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Voici pourquoi une interface vers le syst\u00e8me ERP est si importante pour un logiciel Field Service Management<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-lrg563d2-e45fd603a030288dc46b327b0b0cd7e0 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lrg563d2-e45fd603a030288dc46b327b0b0cd7e0\">\n@keyframes av_boxShadowEffect_av-lrg563d2-e45fd603a030288dc46b327b0b0cd7e0-column {\n0%   { box-shadow:  0 0 0 0 #00607f; opacity: 1; }\n100% { box-shadow:  0 0 10px 0 #00607f; opacity: 1; }\n}\n.flex_column.av-lrg563d2-e45fd603a030288dc46b327b0b0cd7e0{\nbox-shadow: 0 0 10px 0 #00607f;\npadding:30px 30px 30px 30px;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-lrg563d2-e45fd603a030288dc46b327b0b0cd7e0 av_one_third  avia-builder-el-204  el_after_av_one_full  el_before_av_two_third  lmh4 first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle shadow-not-animated  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lrg52pw5-f769ccb6828aee062b8028ccd563846b\">\n#top .av-special-heading.av-lrg52pw5-f769ccb6828aee062b8028ccd563846b{\npadding-bottom:10px;\ncolor:#009acd;\n}\nbody .av-special-heading.av-lrg52pw5-f769ccb6828aee062b8028ccd563846b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lrg52pw5-f769ccb6828aee062b8028ccd563846b .special-heading-inner-border{\nborder-color:#009acd;\n}\n.av-special-heading.av-lrg52pw5-f769ccb6828aee062b8028ccd563846b .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lrg52pw5-f769ccb6828aee062b8028ccd563846b av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-205  el_before_av_image  avia-builder-el-first '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >L\u2019essentiel pour l\u2019int\u00e9gration de L-mobile service dans votre syst\u00e8me ERP<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lrg554uj-5b6088525125e9af22b4f49d818206a0\">\n.avia-image-container.av-lrg554uj-5b6088525125e9af22b4f49d818206a0 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-lrg554uj-5b6088525125e9af22b4f49d818206a0 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lrg554uj-5b6088525125e9af22b4f49d818206a0 av-styling- avia-align-center  avia-builder-el-206  el_after_av_heading  el_before_av_button '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2025\/05\/Mockup_FR-1.png' alt='L-mobile service, logiciel de gestion des services sur le terrain, syst\u00e8me ERP, int\u00e9gration ERP, interface, connexion de L-mobile service \u00e0 votre syst\u00e8me ERP' title='l-mobile-service-an-erp-systeme-anbinden-mockup-broschuere-450x560'  height=\"560\" width=\"450\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-lrg55l2v-5e3c26e5f114cce13480521a7b75a40f-wrap avia-button-center  avia-builder-el-207  el_after_av_image  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/document\/livre-blanc-une-equipe-gagnante-logiciel-field-service-management-et-systeme-erp\/'  class='avia-button av-lrg55l2v-5e3c26e5f114cce13480521a7b75a40f av-link-btn avia-icon_select-no avia-size-large avia-position-center avia-color-theme-color'   aria-label=\"T\u00e9l\u00e9charger le livre blanc\"><span class='avia_iconbox_title' >T\u00e9l\u00e9charger le livre blanc<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-g62lw-ffd457f2df3803760782eaeba53aaae8 av_two_third  avia-builder-el-208  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-2f5r8k-30540a986ac2f30e5a69fe9c4ce0589d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>L\u2019<strong>absence de communication<\/strong> entre votre solution de service et le syst\u00e8me ERP <strong>est synonyme de surcro\u00eet de travail<\/strong> pour votre \u00e9quipe de service. L\u2019ensemble des donn\u00e9es de base et des donn\u00e9es de transaction devraient \u00eatre saisies et g\u00e9r\u00e9es \u00e0 la fois dans le syst\u00e8me ERP et dans le logiciel Field Service Management. Lors du<strong> transfert manuel de donn\u00e9es<\/strong> au d\u00e9but d\u2019un processus de service, une op\u00e9ration d\u00e9j\u00e0 extr\u00eamement <strong>chronophage<\/strong> en soi, il peut y avoir un <strong>taux d\u2019erreurs \u00e9lev\u00e9<\/strong>. Ceci vaut \u00e9galement pour la cl\u00f4ture d\u2019une commande. D\u00e8s qu\u2019un technicien de service a termin\u00e9 un ordre de service, celui-ci est certes termin\u00e9 dans la solution de service, mais toutes les donn\u00e9es doivent encore \u00eatre saisies et copi\u00e9es dans le syst\u00e8me ERP par le service administratif. Avec les dizaines d\u2019interventions qu\u2019ils doivent traiter chaque semaine, c\u2019est non seulement <strong>extr\u00eamement stressant pour vos collaborateurs<\/strong>, mais aussi beaucoup trop <strong>chronophage <\/strong>et <strong>non rentable<\/strong>.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-115bo-7dde5f1ff6ba1480c8694a9bd0101d21 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>C\u2019est pr\u00e9cis\u00e9ment l\u2019<strong>avantage d\u00e9terminant offert par une interface<\/strong> avec laquelle le logiciel Field Service Management peut \u00eatre connect\u00e9 au syst\u00e8me ERP. Toutes les <strong>donn\u00e9es et informations<\/strong> des deux syst\u00e8mes sont \u00e0 tout moment <strong>synchronis\u00e9es automatiquement<\/strong> et restent donc fiables et <strong>actualis\u00e9es<\/strong>. Les donn\u00e9es de base et des commandes <strong>ne doivent pas \u00eatre saisies et g\u00e9r\u00e9es<\/strong> <strong>en double<\/strong>, un transfert manuel des donn\u00e9es n\u2019est donc plus n\u00e9cessaire. C\u2019est un avantage tr\u00e8s int\u00e9ressant, surtout pour les donn\u00e9es de transaction, qui changent beaucoup plus souvent que les donn\u00e9es des clients, telles que le nom de l\u2019entreprise ou l\u2019adresse. Une fois une intervention de service termin\u00e9e, il suffit \u00e0 votre service administratif de v\u00e9rifier les donn\u00e9es dans la solution Field Service, de la cl\u00f4turer en un clic pour que les <strong>nouvelles informations soient transmises en temps r\u00e9el au syst\u00e8me ERP<\/strong> o\u00f9 elles sont mises \u00e0 jour. Si nous partons du principe qu\u2019un collaborateur de service avait jusqu\u2019\u00e0 pr\u00e9sent besoin d\u2019environ une heure par commande pour transf\u00e9rer les donn\u00e9es de commande vers le syst\u00e8me ERP et que 200\u00a0commandes cl\u00f4tur\u00e9es atterrissent sur son bureau chaque semaine, le temps gagn\u00e9 par collaborateur gr\u00e2ce \u00e0 l\u2019interface est \u00e9norme. Clairement, la gestion des donn\u00e9es de base et des commandes dans le Field Service n\u2019a jamais \u00e9t\u00e9 aussi simple.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-203vis-da0e3682f30ccf2bbc95b2cf89891349\">\n.avia-section.av-203vis-da0e3682f30ccf2bbc95b2cf89891349{\nbackground-color:#0099d0;\nbackground-image:unset;\n}\n<\/style>\n<div id='conseils'  class='avia-section av-203vis-da0e3682f30ccf2bbc95b2cf89891349 main_color avia-section-default avia-no-border-styling  avia-builder-el-211  el_after_av_section  el_before_av_section  lmees lmefr lmehu lmeen avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-1wj618-267dabc30b297e8ec251039e6d6194a6 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1wj618-267dabc30b297e8ec251039e6d6194a6\">\n.flex_column.av-1wj618-267dabc30b297e8ec251039e6d6194a6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1wj618-267dabc30b297e8ec251039e6d6194a6 av_one_full  avia-builder-el-212  avia-builder-el-no-sibling  lmh2w first flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1rkbrg-7b41732e2c4f0335d16a3e315a6bd93a\">\n#top .av-special-heading.av-1rkbrg-7b41732e2c4f0335d16a3e315a6bd93a{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-1rkbrg-7b41732e2c4f0335d16a3e315a6bd93a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1rkbrg-7b41732e2c4f0335d16a3e315a6bd93a .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1rkbrg-7b41732e2c4f0335d16a3e315a6bd93a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1rkbrg-7b41732e2c4f0335d16a3e315a6bd93a av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-213  el_before_av_textblock  avia-builder-el-first  lmh2w av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >D\u00e9couvrez les processus de service digitaux L-mobile en ligne ou sur place lors d\u2019un de nos \u00e9v\u00e9nements en direct<\/h2><div class='av_custom_color av-subheading av-subheading_below'><p>Inscrivez-vous gratuitement<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5fwlo-ea165e811bfd456b59e0fcb031121c13\">\n#top .av_textblock_section.av-5fwlo-ea165e811bfd456b59e0fcb031121c13 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-5fwlo-ea165e811bfd456b59e0fcb031121c13 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Dans nos nombreux \u00e9v\u00e9nements sur le th\u00e8me du Field Service Management digital, <strong>des id\u00e9es modernes pour optimiser vos processus de service<\/strong> vous attendent, en direct et v\u00e9rifi\u00e9es dans la pratique. D\u00e9couvrez dans un de nos <strong>\u00e9v\u00e9nements en ligne<\/strong> les fonctions et les points forts les plus importants de notre logiciel Field Service Management ou testez simplement par vous-m\u00eame la solution logicielle L-mobile service sur place dans notre <strong>showroom moderne<\/strong>, <strong>le Digital Service Center<\/strong>. Nous nous r\u00e9jouissons de votre participation et de votre visite.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_14'  class='avia-section av-1g1oak-f7b1b547dfc64a288fde7b1b090c4947 main_color avia-section-default avia-no-border-styling  avia-builder-el-215  el_after_av_section  el_before_av_section  lmcswcc lmees lmefr lmehu lmeen avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-1797jo-5f07e71ffd54d76d554c95b6d3f3ceb6 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1797jo-5f07e71ffd54d76d554c95b6d3f3ceb6\">\n.flex_column.av-1797jo-5f07e71ffd54d76d554c95b6d3f3ceb6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 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class=\"supe-head\"><\/div><div class=\"supe-body\"><div class=\"uew-loading\"><div class=\"uew-loading-1\"><div class=\"uew-loading-2 xspinner icon-xspinner-3\"><\/div><\/div><\/div><div class=\"supe-item-holder\"><div class=\"rhc-supe-no-events\" data-css_clear=\"opacity\" style=\"opacity:0;\"><\/div><\/div><\/div><div class=\"rhc-clear\"><\/div><div class=\"supe-footer\"><\/div><\/div>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-78zys-9740f5101f5a7f44167c01e034ac4068\">\n#top .hr.hr-invisible.av-78zys-9740f5101f5a7f44167c01e034ac4068{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-78zys-9740f5101f5a7f44167c01e034ac4068 hr-invisible  avia-builder-el-222  el_after_av_two_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-585lo4-20e89ba7c969f2e6886bf97b33ca8d98\">\n.avia-section.av-585lo4-20e89ba7c969f2e6886bf97b33ca8d98{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_15'  class='avia-section av-585lo4-20e89ba7c969f2e6886bf97b33ca8d98 main_color avia-section-default avia-no-border-styling  avia-builder-el-223  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97346'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-52fh58-3266c4907218904439f94d5065c68592 av_one_full  avia-builder-el-224  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4yd2b8-fa3c263ba4ccd437da999f2f8c445812\">\n#top .av-special-heading.av-4yd2b8-fa3c263ba4ccd437da999f2f8c445812{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-4yd2b8-fa3c263ba4ccd437da999f2f8c445812 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4yd2b8-fa3c263ba4ccd437da999f2f8c445812 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4yd2b8-fa3c263ba4ccd437da999f2f8c445812 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-4yd2b8-fa3c263ba4ccd437da999f2f8c445812 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4yd2b8-fa3c263ba4ccd437da999f2f8c445812 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4yd2b8-fa3c263ba4ccd437da999f2f8c445812 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4yd2b8-fa3c263ba4ccd437da999f2f8c445812 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-225  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >FAQ : les questions les plus fr\u00e9quentes sur le th\u00e8me du logiciel Field Service Management L-mobile service<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-4nherw-0c0d1895b4c7ebeb9f9ce6f1c25a499c av_one_full  avia-builder-el-226  el_after_av_one_full  avia-builder-el-last  lmh3w first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4iwsuk-5a21452908ea165535e7e9a1d570689c\">\n#top .togglecontainer.av-4iwsuk-5a21452908ea165535e7e9a1d570689c p.toggler{\ncolor:#ffffff;\nbackground-color:#009acd;\nborder-color:#ffffff;\n}\n#top .togglecontainer.av-4iwsuk-5a21452908ea165535e7e9a1d570689c p.toggler .toggle_icon{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n#top .togglecontainer.av-4iwsuk-5a21452908ea165535e7e9a1d570689c p.toggler .toggle_icon > span{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n#top .togglecontainer.av-4iwsuk-5a21452908ea165535e7e9a1d570689c .toggle_wrap .toggle_content{\ncolor:#ffffff;\nbackground-color:#009acd;\nborder-color:#ffffff;\n}\n<\/style>\n<div  class='togglecontainer av-4iwsuk-5a21452908ea165535e7e9a1d570689c av-elegant-toggle  avia-builder-el-227  avia-builder-el-no-sibling  av-accordion-tab-sort-filter-blue-background toggle_close_all'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/FAQPage\" ><div class='taglist'><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Tout}\" class=\"activeFilter\">Tout<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{En pratique}\" class=\"\">En pratique<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{G\u00e9n\u00e9ralit\u00e9s}\" class=\"\">G\u00e9n\u00e9ralit\u00e9s<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Interface et int\u00e9gration}\" class=\"\">Interface et int\u00e9gration<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Logiciel en tant que service (SaaS)}\" class=\"\">Logiciel en tant que service (SaaS)<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Modalit\u00e9s contractuelles}\" class=\"\">Modalit\u00e9s contractuelles<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Questions techniques}\" class=\"\">Questions techniques<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Sur site}\" class=\"\">Sur site<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{logiciel en tant que service (SaaS)}\" class=\"\">logiciel en tant que service (SaaS)<\/a><span class='tag-seperator'>\/<\/span><\/div><\/div>\n<section class='av_toggle_section av-4gixss-8f032bdb25788e05a5f914c42b5579a4'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {G\u00e9n\u00e9ralit\u00e9s} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"L-mobile service, c\u2019est quoi ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : L-mobile service, c\u2019est quoi ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : L-mobile service, c\u2019est quoi ?\">L-mobile service, c\u2019est quoi ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>L-mobile service est une solution logicielle permettant de digitaliser le Field Service Management. Elle comprend diff\u00e9rentes fonctions, tant pour l\u2019optimisation du service administratif, gr\u00e2ce entre autres \u00e0 un tableau de planification num\u00e9rique, que pour la digitalisation du service technique sur le terrain \u00e0 l\u2019aide d\u2019une application mobile Field Service. L-Mobile propose le logiciel Field Service Management tant comme solution sur site que comme logiciel en tant que service (Saas).<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-46rbmc-c58d6ceeb75073cff681778bc3e02bca'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {G\u00e9n\u00e9ralit\u00e9s} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"Pour quelles entreprises la solution Field Service est-elle appropri\u00e9e ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Pour quelles entreprises la solution Field Service est-elle appropri\u00e9e ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Pour quelles entreprises la solution Field Service est-elle appropri\u00e9e ?\">Pour quelles entreprises la solution Field Service est-elle appropri\u00e9e ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>L-mobile service est destin\u00e9 aux petites et moyennes entreprises (PME) ainsi qu\u2019aux grandes entreprises qui fournissent des prestations de service \u00e0 leurs clients. Au besoin, il est possible d\u2019adapter la configuration et les param\u00e8tres de notre logiciel Field Service Management afin de r\u00e9pondre aux besoins de diff\u00e9rentes entreprises et de diff\u00e9rents secteurs.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-44tsj8-bdb279686a1f8de1e41c09fdfaa5a6c0'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {G\u00e9n\u00e9ralit\u00e9s} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"Est-il possible d\u2019assister \u00e0 une d\u00e9monstration de L-mobile service ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Est-il possible d\u2019assister \u00e0 une d\u00e9monstration de L-mobile service ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Est-il possible d\u2019assister \u00e0 une d\u00e9monstration de L-mobile service ?\">Est-il possible d\u2019assister \u00e0 une d\u00e9monstration de L-mobile service ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Nous vous proposons diff\u00e9rentes possibilit\u00e9s de d\u00e9couvrir notre logiciel Field Service Management en action. En plus des \u00e9v\u00e9nements en ligne, nous vous proposons un webcast sur demande que vous pouvez t\u00e9l\u00e9charger gratuitement et qui vous permet de voir comment est utilis\u00e9 L-mobile service dans le cadre d\u2019une \u00e9tude de cas.<\/p>\n<p>Vous avez en outre la possibilit\u00e9 de participer \u00e0 une visite de notre showroom moderne, le Digital Service Center. De plus, nos experts du logiciel Field Service Management sont \u00e0 tout moment \u00e0 votre disposition. N\u2019h\u00e9sitez pas \u00e0 nous contacter.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-e0xlo-8eb9d2243d134d38d0e9b02078163a59'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {G\u00e9n\u00e9ralit\u00e9s} {Sur site} {Logiciel en tant que service (SaaS)} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"Quelles fonctionnalit\u00e9s L-mobile service offre-t-il ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Quelles fonctionnalit\u00e9s L-mobile service offre-t-il ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Quelles fonctionnalit\u00e9s L-mobile service offre-t-il ?\">Quelles fonctionnalit\u00e9s L-mobile service offre-t-il ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>De la gestion des donn\u00e9es de base et des commandes \u00e0 la gestion mobile des services et aux analyses d\u00e9taill\u00e9es, en passant par la planification num\u00e9rique des itin\u00e9raires et des interventions, L-mobile service permet d\u2019optimiser les processus du Field Service Management.<\/p>\n<p>Vous obtiendrez \u00e9galement plus d\u2019informations sur les fonctions individuelles du logiciel Field Service Management dans notre webcast \u00e0 la demande gratuit.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3q3j10-13bac582bd1e44614a99d0c857043caf'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Modalit\u00e9s contractuelles} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"Le kit de d\u00e9marrage L-mobile service, c\u2019est quoi ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Le kit de d\u00e9marrage L-mobile service, c\u2019est quoi ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Le kit de d\u00e9marrage L-mobile service, c\u2019est quoi ?\">Le kit de d\u00e9marrage L-mobile service, c\u2019est quoi ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Le kit de d\u00e9marrage L-mobile service offre les modules de base du logiciel Field Service Management sous forme de solution sur site et vous permet d\u2019avoir une base pour la digitalisation de vos processus de service. Le kit de d\u00e9marrage peut ensuite \u00eatre facilement \u00e9tendu \u00e0 des modules suppl\u00e9mentaires.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3kmt8k-b9315d34f740dc9b3e1c93ebbc00af2c'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {G\u00e9n\u00e9ralit\u00e9s} {Sur site} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"Quelles possibilit\u00e9s d\u2019adaptations individuelles la solution L-mobile service sur site offre-t-elle ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Quelles possibilit\u00e9s d\u2019adaptations individuelles la solution L-mobile service sur site offre-t-elle ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Quelles possibilit\u00e9s d\u2019adaptations individuelles la solution L-mobile service sur site offre-t-elle ?\">Quelles possibilit\u00e9s d\u2019adaptations individuelles la solution L-mobile service sur site offre-t-elle ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Forts de notre longue exp\u00e9rience dans le domaine du Field Service Management et de la digitalisation des processus de service, nous avons cr\u00e9\u00e9 une solution de service qui permet d\u2019optimiser votre travail au quotidien. Si des programmations individuelles en vue d\u2019adapter l\u2019utilisation de L-mobile service dans votre entreprise \u00e9taient n\u00e9cessaires, cette possibilit\u00e9 existe dans le cadre d\u2019ateliers d\u00e9finis. N\u2019h\u00e9sitez pas \u00e0 contacter nos experts.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3dyb24-0f8cd99eb7b35989e52257e673f04ed6'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {G\u00e9n\u00e9ralit\u00e9s} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"B\u00e9n\u00e9ficie-t-on d\u2019une assistance de L-mobile lors de la mise en place du logiciel Field Service Management ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : B\u00e9n\u00e9ficie-t-on d\u2019une assistance de L-mobile lors de la mise en place du logiciel Field Service Management ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : B\u00e9n\u00e9ficie-t-on d\u2019une assistance de L-mobile lors de la mise en place du logiciel Field Service Management ?\">B\u00e9n\u00e9ficie-t-on d\u2019une assistance de L-mobile lors de la mise en place du logiciel Field Service Management ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Dans le cadre d\u2019un projet de digitalisation de votre Field Service Management, L-mobile met \u00e0 votre disposition une \u00e9quipe comp\u00e9tente de sp\u00e9cialistes exp\u00e9riment\u00e9s qui vous conseillent et vous assistent lors de la mise en place de L-mobile service. Vous trouverez plus d\u2019informations sur le d\u00e9roulement du projet en association avec L-mobile <a href=\"https:\/\/l-mobile.com\/dokument\/whitepaper-der-weg-zur-erfolgreichen-einfuehrung-von-l-mobile-service\/\">dans notre livre blanc<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-39hyok-fc585dacf92ae44de128cd081678cd54'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {G\u00e9n\u00e9ralit\u00e9s} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"L-mobile service peut-il \u00eatre impl\u00e9ment\u00e9 et mis en service sans aide ext\u00e9rieure ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : L-mobile service peut-il \u00eatre impl\u00e9ment\u00e9 et mis en service sans aide ext\u00e9rieure ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : L-mobile service peut-il \u00eatre impl\u00e9ment\u00e9 et mis en service sans aide ext\u00e9rieure ?\">L-mobile service peut-il \u00eatre impl\u00e9ment\u00e9 et mis en service sans aide ext\u00e9rieure ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Dans la mesure o\u00f9 L-mobile service sera utilis\u00e9 comme solution sur site, l\u2019installation du syst\u00e8me n\u00e9cessite \u00e0 la fois un certain temps et les connaissances n\u00e9cessaires. C\u2019est pourquoi nous vous aidons dans la phase de mise en place, entre autres dans le cadre d\u2019ateliers de processus ainsi que lors de l\u2019installation proprement dite de la solution logicielle.<\/p>\n<p>Lors de la mise en place de la solution logicielle en tant que service (SaaS), des questions et des t\u00e2ches peuvent \u00e9galement se pr\u00e9senter lors du passage au syst\u00e8me num\u00e9rique. L\u2019aide d\u2019experts pendant la phase de mise en place permet de les traiter plus rapidement et plus efficacement.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-34q36k-08176203789de3a585a41957b37da55c'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {En pratique} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"L\u2019application Field Service mobile est-elle aussi disponible hors ligne ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : L\u2019application Field Service mobile est-elle aussi disponible hors ligne ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : L\u2019application Field Service mobile est-elle aussi disponible hors ligne ?\">L\u2019application Field Service mobile est-elle aussi disponible hors ligne ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>L\u2019application L-mobile service destin\u00e9e aux techniciens de service est compatible hors ligne, ce qui permet au service technique sur le terrain de travailler facilement, m\u00eame sans connexion Internet. \u00c0 cet effet, les donn\u00e9es n\u00e9cessaires sont transf\u00e9r\u00e9es au pr\u00e9alable sur le terminal mobile du collaborateur en utilisant une connexion Internet disponible. \u00c0 partir de l\u00e0, vos techniciens de service pourront y acc\u00e9der m\u00eame sans Internet. La synchronisation incr\u00e9mentielle des donn\u00e9es additionnelles et des retours d\u2019informations permet la mise \u00e0 jour d\u00e8s que la connexion r\u00e9seau est r\u00e9tablie.<\/p>\n<p>Le tableau de planification num\u00e9rique ainsi que certaines parties de l\u2019administration, comme la gestion des utilisateurs, les tableaux de traduction ou les tableaux d\u2019affectation, ne sont pas disponibles hors ligne.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2vem0s-4b48c1b23e6b62f78b5036bc871dc83d'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {En pratique} \"  ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"L\u2019application Field Service est-elle facile \u00e0 installer sur les appareils des collaborateurs du service sur site ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : L\u2019application Field Service est-elle facile \u00e0 installer sur les appareils des collaborateurs du service sur site ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : L\u2019application Field Service est-elle facile \u00e0 installer sur les appareils des collaborateurs du service sur site ?\">L\u2019application Field Service est-elle facile \u00e0 installer sur les appareils des collaborateurs du service sur site ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>L\u2019application Field Service mobile de L-mobile service est une application bas\u00e9e sur le web qui peut \u00eatre utilis\u00e9e directement via les navigateurs courants, comme Google Chrome, ou sous forme d\u2019application. L\u2019application peut \u00eatre utilis\u00e9e apr\u00e8s avoir \u00e9t\u00e9 t\u00e9l\u00e9charg\u00e9e et install\u00e9e via le Google Play Store ou l\u2019App Store d\u2019Apple.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2sjn8c-0f6f5d7dfda4ff37b6eb702ed2c42fd3'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {En pratique} \"  ><p id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"Les collaborateurs du service ont-ils besoin d\u2019une formation compl\u00e8te sur L-mobile service ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Les collaborateurs du service ont-ils besoin d\u2019une formation compl\u00e8te sur L-mobile service ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Les collaborateurs du service ont-ils besoin d\u2019une formation compl\u00e8te sur L-mobile service ?\">Les collaborateurs du service ont-ils besoin d\u2019une formation compl\u00e8te sur L-mobile service ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Notre exp\u00e9rience apr\u00e8s de nombreux projets de digitalisation de Field Service Management montre que pour beaucoup d\u2019utilisateurs, l\u2019utilisation de L-mobile service est tr\u00e8s intuitive. Cependant, des formations pour tout Key User font toujours partie de nos prestations afin de vous pr\u00e9parer \u00e0 une utilisation efficace du logiciel Field Service Management.<\/p>\n<p>De plus, nous mettons \u00e0 votre disposition un manuel complet et nos collaborateurs du service client se feront un plaisir de vous aider si vous avez des questions concernant l\u2019utilisation de L-mobile service \u00e0 l\u2019avenir.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2jd530-1d9bf3f2c1576330140fa932bb0d301b'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {En pratique} \"  ><p id='toggle-toggle-id-12' data-fake-id='#toggle-id-12' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-12' data-slide-speed=\"200\" data-title=\"Faut-il avoir son propre service informatique pour utiliser L-mobile service ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Faut-il avoir son propre service informatique pour utiliser L-mobile service ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Faut-il avoir son propre service informatique pour utiliser L-mobile service ?\">Faut-il avoir son propre service informatique pour utiliser L-mobile service ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' aria-labelledby='toggle-toggle-id-12' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Il n\u2019est pas r\u00e9ellement n\u00e9cessaire de disposer d\u2019un d\u00e9partement informatique pour utiliser L-mobile service. N\u00e9anmoins, un service informatique propre peut vraiment \u00eatre d\u2019une grande aide si des erreurs non li\u00e9es \u00e0 L-mobile service apparaissent, par exemple au niveau du mat\u00e9riel ou des bases de donn\u00e9es.<\/p>\n<p>Si votre entreprise n\u2019a pas de service informatique et si vous ne souhaitez pas vous charger de la gestion du mat\u00e9riel et des bases de donn\u00e9es, notre solution logicielle en tant que service (SaaS) L-mobile service pourrait vous int\u00e9resser.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2cwjmk-f55ee57536e837309ce60c5dcd739cd1'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {En pratique} \"  ><p id='toggle-toggle-id-13' data-fake-id='#toggle-id-13' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-13' data-slide-speed=\"200\" data-title=\"Quels sont les terminaux pris en charge par L-mobile service ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Quels sont les terminaux pris en charge par L-mobile service ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Quels sont les terminaux pris en charge par L-mobile service ?\">Quels sont les terminaux pris en charge par L-mobile service ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' aria-labelledby='toggle-toggle-id-13' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>L-mobile service peut \u00eatre utilis\u00e9 sur tous les syst\u00e8mes d\u2019exploitation courants comme Windows, Android ou Apple iOS. Gr\u00e2ce \u00e0 l\u2019utilisation de technologies web modernes, seul un navigateur web moderne est n\u00e9cessaire pour l\u2019utilisation.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-7t0n8-48cc065d55aa85edae4ff3a7e97f9838'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {En pratique} \"  ><p id='toggle-toggle-id-14' data-fake-id='#toggle-id-14' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-14' data-slide-speed=\"200\" data-title=\"Comment obtenir l\u2019assistance de L-mobile en cas de difficult\u00e9s \u00e9ventuelles ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Comment obtenir l\u2019assistance de L-mobile en cas de difficult\u00e9s \u00e9ventuelles ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Comment obtenir l\u2019assistance de L-mobile en cas de difficult\u00e9s \u00e9ventuelles ?\">Comment obtenir l\u2019assistance de L-mobile en cas de difficult\u00e9s \u00e9ventuelles ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' aria-labelledby='toggle-toggle-id-14' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Les frais de licence que vous payez pour l\u2019utilisation de L-mobile service comprennent \u00e9galement un support client multilingue, auquel vous pouvez adresser vos questions ou probl\u00e8mes par e-mail (support@l-mobile.com), par t\u00e9l\u00e9phone ou via un formulaire en ligne.<\/p>\n<p>Le support est assur\u00e9 chaque jour de la semaine entre 9\u00a0h et 17\u00a0h.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-229wxo-0b3790f5534076a0e57b2acc359ae2ca'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {En pratique} {Sur site} \"  ><p id='toggle-toggle-id-15' data-fake-id='#toggle-id-15' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-15' data-slide-speed=\"200\" data-title=\"Quels sont les avantages de la solution sur site L-mobile service par rapport \u00e0 la solution logicielle en tant que service (SaaS) ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Quels sont les avantages de la solution sur site L-mobile service par rapport \u00e0 la solution logicielle en tant que service (SaaS) ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Quels sont les avantages de la solution sur site L-mobile service par rapport \u00e0 la solution logicielle en tant que service (SaaS) ?\">Quels sont les avantages de la solution sur site L-mobile service par rapport \u00e0 la solution logicielle en tant que service (SaaS) ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' aria-labelledby='toggle-toggle-id-15' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Parmi les avantages de la solution sur site, on peut citer entre autres le fait que le mat\u00e9riel du serveur ainsi que vos donn\u00e9es sont enti\u00e8rement sous votre contr\u00f4le \u00e9tant donn\u00e9 qu\u2019elles sont stock\u00e9es en local. De plus, la connexion au syst\u00e8me ERP est beaucoup plus simple, plus rapide et plus fiable lorsqu\u2019elle se fait via le r\u00e9seau propre plut\u00f4t que via Internet<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1xxyqk-c0d55fa2084545701a856dc92050f88a'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {En pratique} {Logiciel en tant que service (SaaS)} \"  ><p id='toggle-toggle-id-16' data-fake-id='#toggle-id-16' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-16' data-slide-speed=\"200\" data-title=\"Quels sont les avantages de la solution logicielle en tant que service (SaaS) de L-mobile service par rapport \u00e0 la solution sur site ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Quels sont les avantages de la solution logicielle en tant que service (SaaS) de L-mobile service par rapport \u00e0 la solution sur site ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Quels sont les avantages de la solution logicielle en tant que service (SaaS) de L-mobile service par rapport \u00e0 la solution sur site ?\">Quels sont les avantages de la solution logicielle en tant que service (SaaS) de L-mobile service par rapport \u00e0 la solution sur site ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-16' aria-labelledby='toggle-toggle-id-16' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Lorsque vous utilisez une solution logicielle en tant que service (SaaS), celle-ci est h\u00e9berg\u00e9e sur un serveur L-mobile. L\u2019administration, la maintenance r\u00e9guli\u00e8re et les mises \u00e0 jour sont automatiquement effectu\u00e9es par L-mobile\u00a0: vous ne devez donc vous occuper de rien. C\u2019est particuli\u00e8rement utile pour les entreprises qui ne disposent pas d\u2019experts en informatique. \u00c9tant donn\u00e9 que le logiciel en tant que service L-mobile service est un logiciel standard, il est en outre facile \u00e0 impl\u00e9menter et donc rapidement op\u00e9rationnel.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m6qs-a97fe14e1372ec5e0cbe984d58d8150a'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Interface et int\u00e9gration} \"  ><p id='toggle-toggle-id-17' data-fake-id='#toggle-id-17' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-17' data-slide-speed=\"200\" data-title=\"Pour quels syst\u00e8mes ERP L-mobile propose-t-il des interfaces standardis\u00e9es ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Pour quels syst\u00e8mes ERP L-mobile propose-t-il des interfaces standardis\u00e9es ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Pour quels syst\u00e8mes ERP L-mobile propose-t-il des interfaces standardis\u00e9es ?\">Pour quels syst\u00e8mes ERP L-mobile propose-t-il des interfaces standardis\u00e9es ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-17' aria-labelledby='toggle-toggle-id-17' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Pour connecter L-mobile service \u00e0 un syst\u00e8me ERP, nous proposons OData et optons ainsi pour un protocole standardis\u00e9 qui permet l\u2019\u00e9change de donn\u00e9es entre le syst\u00e8me ERP et le logiciel Field Service Management via des API. Parmi les syst\u00e8mes ERP les plus courants qui sont g\u00e9n\u00e9ralement utilis\u00e9s en int\u00e9gration avec L-mobile service chez nos clients, on trouve Alphaplan, Proalpha, InforCOM, Microsoft Dynamics 365 Business Central, Sage, SAP (actuellement connexion de L-mobile service via des modules fonctionnels) et SAP Business One.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1mgduk-fe8d7b594811a773f9839dd5e54beb60'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Interface et int\u00e9gration} \"  ><p id='toggle-toggle-id-18' data-fake-id='#toggle-id-18' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-18' data-slide-speed=\"200\" data-title=\"Faut-il absolument un syst\u00e8me ERP pour utiliser L-mobile service ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Faut-il absolument un syst\u00e8me ERP pour utiliser L-mobile service ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Faut-il absolument un syst\u00e8me ERP pour utiliser L-mobile service ?\">Faut-il absolument un syst\u00e8me ERP pour utiliser L-mobile service ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-18' aria-labelledby='toggle-toggle-id-18' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Non. Le logiciel Field Service Management est utilis\u00e9 avec succ\u00e8s sans syst\u00e8me Enterprise Resource Planning (ERP) chez de nombreux clients. Toutefois, il est pr\u00e9f\u00e9rable que vous utilisiez d\u00e9j\u00e0 une m\u00e9moire centrale de donn\u00e9es sous la forme d\u2019un ERP, car les donn\u00e9es relatives aux clients, aux personnes, aux articles et aux commandes peuvent ainsi \u00eatre id\u00e9alement int\u00e9gr\u00e9es \u00e0 l\u2019aide d\u2019une de nos interfaces.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1h2vss-705815f69b4d7b5f32245539fa1e3d78'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Interface et int\u00e9gration} \"  ><p id='toggle-toggle-id-19' data-fake-id='#toggle-id-19' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-19' data-slide-speed=\"200\" data-title=\"Actuellement, L-mobile ne fournit pas d\u2019interface standard pour le syst\u00e8me ERP utilis\u00e9 dans notre entreprise. Ai-je tout de m\u00eame la possibilit\u00e9 d\u2019int\u00e9grer L-mobile dans mon syst\u00e8me ERP ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Actuellement, L-mobile ne fournit pas d\u2019interface standard pour le syst\u00e8me ERP utilis\u00e9 dans notre entreprise. Ai-je tout de m\u00eame la possibilit\u00e9 d\u2019int\u00e9grer L-mobile dans mon syst\u00e8me ERP ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Actuellement, L-mobile ne fournit pas d\u2019interface standard pour le syst\u00e8me ERP utilis\u00e9 dans notre entreprise. Ai-je tout de m\u00eame la possibilit\u00e9 d\u2019int\u00e9grer L-mobile dans mon syst\u00e8me ERP ?\">Actuellement, L-mobile ne fournit pas d\u2019interface standard pour le syst\u00e8me ERP utilis\u00e9 dans notre entreprise. Ai-je tout de m\u00eame la possibilit\u00e9 d\u2019int\u00e9grer L-mobile dans mon syst\u00e8me ERP ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-19' aria-labelledby='toggle-toggle-id-19' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Oui, vous disposez \u00e0 cette fin de l\u2019interface CSV de L-mobile. Nous pouvons \u00e0 tout moment mettre \u00e0 votre disposition un document technique qui d\u00e9crit comment les donn\u00e9es doivent \u00eatre pr\u00e9par\u00e9es dans votre syst\u00e8me ERP pour que le transfert de donn\u00e9es bilat\u00e9ral entre les syst\u00e8mes puisse avoir lieu.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-18sw6c-0f77157f097c2f1be185e033ae9e1763'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Interface et int\u00e9gration} \"  ><p id='toggle-toggle-id-20' data-fake-id='#toggle-id-20' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-20' data-slide-speed=\"200\" data-title=\"Puis-je d\u00e9velopper moi-m\u00eame une interface pour mon syst\u00e8me ERP ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Puis-je d\u00e9velopper moi-m\u00eame une interface pour mon syst\u00e8me ERP ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Puis-je d\u00e9velopper moi-m\u00eame une interface pour mon syst\u00e8me ERP ?\">Puis-je d\u00e9velopper moi-m\u00eame une interface pour mon syst\u00e8me ERP ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-20' aria-labelledby='toggle-toggle-id-20' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Oui. L-mobile service dispose de sa propre Open Data Protocol API ou OData API, pour faire court. Cette API permet d\u2019importer des donn\u00e9es \u00e0 partir de L-mobile ou d\u2019exporter des ensembles de donn\u00e9es propres dans le logiciel. \u00c9tant donn\u00e9 que la r\u00e9alisation d\u2019une interface propre peut s\u2019av\u00e9rer tr\u00e8s co\u00fbteuse, nous recommandons d\u2019utiliser des int\u00e9grations d\u00e9j\u00e0 existantes, comme notre propre interface CSV.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-eq84-ea989774896c52f149b7be1805de0478'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Questions techniques} {Sur site} \"  ><p id='toggle-toggle-id-21' data-fake-id='#toggle-id-21' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-21' data-slide-speed=\"200\" data-title=\"Comment les nouvelles versions de L-mobile service sont-elles mises \u00e0 disposition des clients qui ont opt\u00e9 pour la solution sur site ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Comment les nouvelles versions de L-mobile service sont-elles mises \u00e0 disposition des clients qui ont opt\u00e9 pour la solution sur site ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Comment les nouvelles versions de L-mobile service sont-elles mises \u00e0 disposition des clients qui ont opt\u00e9 pour la solution sur site ?\">Comment les nouvelles versions de L-mobile service sont-elles mises \u00e0 disposition des clients qui ont opt\u00e9 pour la solution sur site ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-21' aria-labelledby='toggle-toggle-id-21' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>De nouvelles versions de L-mobile service sortent chaque ann\u00e9e et les nouvelles fonctionnalit\u00e9s sont pr\u00e9sent\u00e9es par nos experts lors d\u2019un \u00e9v\u00e9nement client exclusif. Une mise \u00e0 jour automatique afin de disposer des derni\u00e8res versions n\u2019est pas pr\u00e9vue. Toutefois, dans le cadre de votre contrat de maintenance, nos experts sont \u00e0 votre disposition \u00e0 tout moment pour installer des mises \u00e0 jour de versions ainsi que des versions destin\u00e9es \u00e0 corriger des bugs. Il convient de toujours garder \u00e0 l\u2019esprit que les mises \u00e0 niveau de logiciel, qu\u2019elles concernent L-mobile service ou par exemple le syst\u00e8me ERP connect\u00e9, doivent dans tous les cas \u00eatre effectu\u00e9es en concertation avec un expert afin d\u2019\u00e9viter tout probl\u00e8me ind\u00e9sirable.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-y3nck-29bd5a8e443f9edf9f30932057a943dd'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Questions techniques} {Logiciel en tant que service (SaaS)} \"  ><p id='toggle-toggle-id-22' data-fake-id='#toggle-id-22' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-22' data-slide-speed=\"200\" data-title=\"Comment les nouvelles versions de L-mobile service sont-elles mises \u00e0 disposition des clients qui ont opt\u00e9 pour le logiciel en tant que service (SaaS) ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Comment les nouvelles versions de L-mobile service sont-elles mises \u00e0 disposition des clients qui ont opt\u00e9 pour le logiciel en tant que service (SaaS) ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Comment les nouvelles versions de L-mobile service sont-elles mises \u00e0 disposition des clients qui ont opt\u00e9 pour le logiciel en tant que service (SaaS) ?\">Comment les nouvelles versions de L-mobile service sont-elles mises \u00e0 disposition des clients qui ont opt\u00e9 pour le logiciel en tant que service (SaaS) ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-22' aria-labelledby='toggle-toggle-id-22' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Pour les clients du logiciel en tant que service (SaaS), la mise \u00e0 jour de L-mobile service vers les derni\u00e8res versions est effectu\u00e9e automatiquement par notre support client central. Chaque trimestre, toutes les informations sur les nouvelles versions sont \u00e9galement mises \u00e0 la disposition de tous nos clients dans la section de notre site web qui y est d\u00e9di\u00e9e.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-qr2no-f1e5b7d6921e49b6cff18bf53e2c0343'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Questions techniques} \"  ><p id='toggle-toggle-id-23' data-fake-id='#toggle-id-23' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-23' data-slide-speed=\"200\" data-title=\"Tous les utilisateurs peuvent-ils voir toutes les donn\u00e9es dans L-mobile service ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Tous les utilisateurs peuvent-ils voir toutes les donn\u00e9es dans L-mobile service ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Tous les utilisateurs peuvent-ils voir toutes les donn\u00e9es dans L-mobile service ?\">Tous les utilisateurs peuvent-ils voir toutes les donn\u00e9es dans L-mobile service ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-23' aria-labelledby='toggle-toggle-id-23' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Chaque utilisateur n\u2019a acc\u00e8s qu\u2019aux donn\u00e9es dont il a besoin pour son travail quotidien. Les techniciens ne re\u00e7oivent donc que les droits d\u2019acc\u00e8s pour les interventions de service qui leur ont \u00e9t\u00e9 attribu\u00e9es, par exemple. Cette prise en charge est assur\u00e9e dans L-mobile service par une gestion globale et complexe des utilisateurs et de leurs droits.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2d1v0-d03213826e76318766ca630bc50b5a69'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Modalit\u00e9s contractuelles} {Sur site} \"  ><p id='toggle-toggle-id-24' data-fake-id='#toggle-id-24' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-24' data-slide-speed=\"200\" data-title=\"Que co\u00fbte la solution sur site L-mobile service ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Que co\u00fbte la solution sur site L-mobile service ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Que co\u00fbte la solution sur site L-mobile service ?\">Que co\u00fbte la solution sur site L-mobile service ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-24' aria-labelledby='toggle-toggle-id-24' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>\u00c9tant donn\u00e9 que l\u2019acquisition de L-mobile service comme solution sur site concerne g\u00e9n\u00e9ralement des projets de digitalisation personnalis\u00e9s qui impliquent souvent des adaptations tr\u00e8s diversifi\u00e9es, il est difficile de donner un prix forfaitaire pour le logiciel Field Service Management. Pour plus d\u2019informations, nos experts se feront un plaisir de vous conseiller.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-hki70-91ef74818f5f424fcde82ac6b75889b6'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Modalit\u00e9s contractuelles} {logiciel en tant que service (SaaS)} \"  ><p id='toggle-toggle-id-25' data-fake-id='#toggle-id-25' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-25' data-slide-speed=\"200\" data-title=\"Que co\u00fbte la solution logicielle L-mobile service en tant que service (SaaS) ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : Que co\u00fbte la solution logicielle L-mobile service en tant que service (SaaS) ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : Que co\u00fbte la solution logicielle L-mobile service en tant que service (SaaS) ?\">Que co\u00fbte la solution logicielle L-mobile service en tant que service (SaaS) ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-25' aria-labelledby='toggle-toggle-id-25' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Les frais de location de L-mobile service en tant que logiciel SaaS (Software as a Service) se calculent en fonction du nombre d\u2019utilisateurs n\u00e9cessaires et du nombre de mois pr\u00e9vus contractuellement. Par ailleurs, nous recommandons pour vos utilisateurs cl\u00e9s une assistance lors de la mise en place ainsi qu\u2019une formation.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-b84qs-6a358450d957f753e56e89201d81a184'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Tout} {Modalit\u00e9s contractuelles} \"  ><p id='toggle-toggle-id-26' data-fake-id='#toggle-id-26' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-26' data-slide-speed=\"200\" data-title=\"L-mobile propose-t-il \u00e9galement du mat\u00e9riel appropri\u00e9 ?\" data-title-open=\"\" data-aria_collapsed=\"Cliquez pour \u00e9tendre : L-mobile propose-t-il \u00e9galement du mat\u00e9riel appropri\u00e9 ?\" data-aria_expanded=\"Cliquez pour r\u00e9duire : L-mobile propose-t-il \u00e9galement du mat\u00e9riel appropri\u00e9 ?\">L-mobile propose-t-il \u00e9galement du mat\u00e9riel appropri\u00e9 ?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-26' aria-labelledby='toggle-toggle-id-26' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Dans notre boutique de mat\u00e9riel informatique, vous trouverez un grand choix de tablettes industrielles, id\u00e9ales pour l\u2019utilisation de l\u2019application mobile Field Service. En cas de questions, nos experts en mat\u00e9riel se feront un plaisir de vous conseiller \u00e0 tout moment. Vous pouvez bien entendu \u00e9galement utiliser L-mobile service sur les terminaux que l\u2019on trouve habituellement dans le commerce, mais il n\u2019est pas possible d\u2019en faire l\u2019acquisition via L-mobile.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Un logiciel Field Service Management est la base id\u00e9ale pour assurer un service client efficace. L-mobile service vous offre une vaste palette de fonctions pour assurer l\u2019efficacit\u00e9 et la visibilit\u00e9 de votre Field Service. \u00c0 commencer par la gestion des donn\u00e9es de base et des ordres, en passant par la planification num\u00e9rique des interventions et une application Field Service mobile pour le service technique sur le terrain, pour terminer par des analyses d\u00e9taill\u00e9es et un outil de r\u00e9alit\u00e9 augment\u00e9e int\u00e9gr\u00e9 pour le service \u00e0 distance.<\/p>\n","protected":false},"author":2,"featured_media":155664,"parent":98555,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"funktion_hauptseite":[1212],"funktion_paket":[],"hr_abteilung":[],"software_spezifikation":[4138,4128,4130,4131,4132,4126,4139,4134,3877,3875,4135,4136,4137,4129,4127,4133],"class_list":["post-97346","page","type-page","status-publish","has-post-thumbnail","hentry","funktion_hauptseite-field-service-management","software_spezifikation-alphaplan-fr","software_spezifikation-business-one-fr","software_spezifikation-field-service-management-fr","software_spezifikation-field-service-management-fr-fr","software_spezifikation-gestion-des-interventions-de-service","software_spezifikation-infor-com-fr","software_spezifikation-infranet-fr","software_spezifikation-logiciel","software_spezifikation-microsoft-dynamics-365-business-central-fr","software_spezifikation-microsoft-dynamics-nav-fr","software_spezifikation-ms-dynamics-fr","software_spezifikation-nav-fr","software_spezifikation-proalpha-fr","software_spezifikation-sage-100-fr","software_spezifikation-sap-fr","software_spezifikation-service-4-0-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Logiciel Field Service Management \u2013 L-mobile service<\/title>\n<meta name=\"description\" content=\"Optimisez votre service client gr\u00e2ce au logiciel Field Service Management avec l\u2019appli Field Service et le tableau de planification num\u00e9rique des interventions\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Logiciel Field Service Management\" \/>\n<meta property=\"og:description\" content=\"Un logiciel Field Service Management est la base id\u00e9ale pour assurer un service client efficace. 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