{"id":116297,"date":"2023-02-27T15:51:42","date_gmt":"2023-02-27T14:51:42","guid":{"rendered":"https:\/\/l-mobile.com\/?page_id=116297"},"modified":"2025-08-15T16:38:50","modified_gmt":"2025-08-15T14:38:50","slug":"gestion-donnees-de-base","status":"publish","type":"page","link":"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/gestion-donnees-de-base\/","title":{"rendered":"Gestion des donn\u00e9es de base"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-80qrv3t-91b269012a3a7ae1673ebdd2b8152fc4\">\n.avia-section.av-80qrv3t-91b269012a3a7ae1673ebdd2b8152fc4{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-stammdatenmanagement.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-80qrv3t-91b269012a3a7ae1673ebdd2b8152fc4 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  lmhf avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116297'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7zco0u1-5c5261581f0eef24439f18ba1c5229d7\">\n.flex_column.av-7zco0u1-5c5261581f0eef24439f18ba1c5229d7{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7zco0u1-5c5261581f0eef24439f18ba1c5229d7 av_one_full  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  lmh1 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7y3md7d-c026aaf212b8cfb91a18feb9b1e1683f\">\n#top .av-special-heading.av-7y3md7d-c026aaf212b8cfb91a18feb9b1e1683f{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7y3md7d-c026aaf212b8cfb91a18feb9b1e1683f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7y3md7d-c026aaf212b8cfb91a18feb9b1e1683f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7y3md7d-c026aaf212b8cfb91a18feb9b1e1683f av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Gestion centralis\u00e9e et sans changement de support des donn\u00e9es de base avec<br \/>\nL-mobile service et votre syst\u00e8me ERP<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-sdedl5-a39f943adb23063a1f589798ef51f3a4 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-sdedl5-a39f943adb23063a1f589798ef51f3a4\">\n.flex_column.av-sdedl5-a39f943adb23063a1f589798ef51f3a4{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-sdedl5-a39f943adb23063a1f589798ef51f3a4 av_one_half  avia-builder-el-3  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-7tkr0yh-48de17699961c3b85ab553f090944631 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Gestion num\u00e9rique des services\u2013 Le responsable du service | MODERN WORKING WORLD\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/d-L1ooWIdcA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7sgyubd-810e600842cd5bbc8a47299c075a489e\">\n.flex_column.av-7sgyubd-810e600842cd5bbc8a47299c075a489e{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7sgyubd-810e600842cd5bbc8a47299c075a489e av_one_half  avia-builder-el-5  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-7r2ozzt-a49b1050b8d1b36c1a91da273a64c3fa '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>G\u00e9rez vos <strong>donn\u00e9es de base<\/strong> dans un syst\u00e8me central, sans double saisie de donn\u00e9es ni retard dans l\u2019acquisition des donn\u00e9es. Avec le<strong> logiciel Field Service Management L-mobile service<\/strong>, vous misez sur une<strong> gestion transparente des donn\u00e9es de base<\/strong> dans le Field Service, la base optimale pour un service client r\u00e9ussi.<\/p>\n<p>Que vous disposiez d\u2019une <strong>solution autonome<\/strong> ou d\u2019une <strong>int\u00e9gration \u00e0 votre syst\u00e8me ERP<\/strong>, toutes les donn\u00e9es clients, les informations sur les machines et les installations ainsi que les donn\u00e9es sur les articles sont disponibles \u00e0 tout moment et de mani\u00e8re transparente pour vos collaborateurs de service dans le CRM (Customer Relationship Management) de la solution de service. Du contact appropri\u00e9 aux prix des articles en passant par le d\u00e9but et la fin de la garantie des diff\u00e9rents appareils, la <strong>solution de service mobile<\/strong> fournit toutes les donn\u00e9es de base pertinentes pour le support client t\u00e9l\u00e9phonique, vos gestionnaires de planification des interventions et le service technique sur le terrain.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7ow9s6x-d83dfe8b7f81a68f7c574dc65644c75a\">\n#top .hr.hr-invisible.av-7ow9s6x-d83dfe8b7f81a68f7c574dc65644c75a{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-7ow9s6x-d83dfe8b7f81a68f7c574dc65644c75a hr-invisible  avia-builder-el-7  el_after_av_textblock  el_before_av_buttonrow '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-buttonrow-wrap av-7n6wf5l-8d2deda2bc6e54dc741b247d2bbfad15 avia-buttonrow-center  avia-builder-el-8  el_after_av_hr  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7lqchl5-cdb564e3e19632cadef07a9cc96e8d7f\">\n#top #wrap_all .avia-button.av-7lqchl5-cdb564e3e19632cadef07a9cc96e8d7f{\nmargin-bottom:5px;\nmargin-right:3px;\nmargin-left:3px;\n}\n<\/style>\n<a href='https:\/\/l-mobile.com\/fr\/ressources-et-contact\/contact\/'  class='avia-button av-7lqchl5-cdb564e3e19632cadef07a9cc96e8d7f avia-icon_select-yes-left-icon avia-size-large avia-color-theme-color'   aria-label=\"Contact\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue805' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Contact<\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r9ijrt-dc9ba62ee8f5ad5f207fbffc59e432fb\">\n#top #wrap_all .avia-button.av-r9ijrt-dc9ba62ee8f5ad5f207fbffc59e432fb{\nmargin-bottom:5px;\nmargin-right:3px;\nmargin-left:3px;\n}\n<\/style>\n<a href='https:\/\/l-mobile.com\/fr\/on-demand-webcast-fr\/gestion-numerique-des-interventions-avec-l-mobile-field-service\/'  class='avia-button av-r9ijrt-dc9ba62ee8f5ad5f207fbffc59e432fb avia-icon_select-no avia-size-large avia-color-theme-color-highlight'   aria-label=\"Voir la d\u00e9mo\"><span class='avia_iconbox_title' >Voir la d\u00e9mo<\/span><\/a>\n<\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container av-7i5laax-f54db82c02872437b7c1a98822af8dcc main_color av-switch-768  avia-builder-el-9  el_after_av_section  el_before_av_section  lmsmf av-sticky-submenu submenu-not-first container_wrap fullsize' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\"><span class='avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='list' data-av_iconset='svg_entypo-fontello'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"32\" viewBox=\"0 0 22 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>List<\/title>\n<desc id='av-svg-desc-1'>List<\/desc>\n<path d=\"M3.2 20.8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 14.4q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM9.6 11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2zM20.8 14.4q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2zM20.8 20.8q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2z\"><\/path>\n<\/svg><\/span><span class=\"av-current-placeholder\">Menu<\/span><\/a><ul id='av-custom-submenu-1' class='av-subnav-menu' role='menu'>\n<li class='menu-item av-7gg9fa1-3b601027ebcc812ed76510ad2830be07 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-1' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Logiciel Field Service Management<\/span><\/a><\/li>\n<li class='menu-item av-7fmaoeh-857f11c2abd475acbfd7663272ea6db4 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-2' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/?page_id=132510'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Int\u00e9gration dans l\u2019ERP<\/span><\/a><\/li>\n<li class='menu-item av-7cazu7d-fcfaa0828be7834344b860c26c5bf7b1 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-3' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/on-demand-webcast-fr\/gestion-numerique-des-interventions-avec-l-mobile-field-service\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Voir la d\u00e9mo<\/span><\/a><\/li>\n<li class='menu-item av-79kc3jt-7e378f62d5baf7a7e45e6521367ade12 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-4' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/ressources-et-contact\/contact\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contact<\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div><\/p>\n<div id='av_section_2'  class='avia-section av-79a7xzd-09e43ce033309fedbcd93dcf67d882d7 main_color avia-section-default avia-no-border-styling  avia-builder-el-10  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116297'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-pyniqx-fb99ab40565d5bebaa77eb72678d9602 av_one_full  avia-builder-el-11  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-751ajjd-4a4a85c6d13300319db4cbba4bbc69e4\">\n#top .av-special-heading.av-751ajjd-4a4a85c6d13300319db4cbba4bbc69e4{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-751ajjd-4a4a85c6d13300319db4cbba4bbc69e4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-751ajjd-4a4a85c6d13300319db4cbba4bbc69e4 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-751ajjd-4a4a85c6d13300319db4cbba4bbc69e4 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-12  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Une gestion des clients simplifi\u00e9e gr\u00e2ce \u00e0 la gestion num\u00e9rique des donn\u00e9es de base dans le Field Service Management<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-7406t49-4d2edd818916ab0addde835c864c458d sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-7406t49-4d2edd818916ab0addde835c864c458d av_one_half  avia-builder-el-13  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-71o16rd-27ba67f147202421964512a7b26744b0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Pour les entreprises, une <strong>gestion centralis\u00e9e et transparente des donn\u00e9es de base<\/strong> est une base indispensable pour pouvoir r\u00e9aliser efficacement les processus op\u00e9rationnels. C\u2019est \u00e9galement le cas pour le Field Service Management. Les donn\u00e9es de base contiennent les informations de base sur tous les objets commerciaux importants tels que les <strong>clients, les articles ou les fournisseurs.<\/strong> Dans le cadre de la gestion des donn\u00e9es de base du Field Service, ces informations sont soigneusement conserv\u00e9es et g\u00e9r\u00e9es afin de garantir une <strong>qualit\u00e9 de donn\u00e9es \u00e9lev\u00e9e<\/strong>. En effet, seule une telle qualit\u00e9 des donn\u00e9es permet de garantir un <strong>flux d\u2019informations rapide et fluide<\/strong> au niveau du Field Service Management. Parall\u00e8lement, le temps pass\u00e9 au cours de l\u2019ensemble du processus de service est r\u00e9duit si toutes les donn\u00e9es clients pertinentes sont d\u00e9j\u00e0 disponibles dans leur int\u00e9gralit\u00e9 et sans erreur \u00e0 chaque \u00e9tape du processus.<\/p>\n<p>Des donn\u00e9es de base bien g\u00e9r\u00e9es repr\u00e9sentent la moiti\u00e9 du travail. Souvent, ces donn\u00e9es sont d\u00e9j\u00e0 g\u00e9r\u00e9es minutieusement et de mani\u00e8re structur\u00e9e dans le syst\u00e8me ERP par le service administratif. Les nouveaux clients ou machines y sont saisis et g\u00e9r\u00e9s dans le CRM int\u00e9gr\u00e9. Gr\u00e2ce \u00e0 une <strong>interface avec le syst\u00e8me ERP<\/strong>, toutes ces donn\u00e9es peuvent \u00eatre <strong>consult\u00e9es dans L-mobile service.<\/strong> Une double acquisition des donn\u00e9es dans les deux solutions est \u00e9vit\u00e9e, la gestion des donn\u00e9es de base est utilisable de mani\u00e8re centralis\u00e9e et transparente.<\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-6zwab0p-45ccef48257f41b95f9189957a3c7db7 av_one_half  avia-builder-el-15  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-p41mjd-49fb8832ccadd6bccaece23632b8a8d1\">\n.avia-image-container.av-p41mjd-49fb8832ccadd6bccaece23632b8a8d1 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-p41mjd-49fb8832ccadd6bccaece23632b8a8d1 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-p41mjd-49fb8832ccadd6bccaece23632b8a8d1 av-styling- avia-align-center  avia-builder-el-16  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-stammdatenmanagement-im-service-innendienst.jpg' alt='L' title='l-mobile-service-stammdatenmanagement-im-service-innendienst'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6xml7e1-4e7a712f4ebdcc1391704c4df966a569\">\n.avia-section.av-6xml7e1-4e7a712f4ebdcc1391704c4df966a569{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-6xml7e1-4e7a712f4ebdcc1391704c4df966a569 main_color avia-section-default avia-no-border-styling  avia-builder-el-17  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116297'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-6v28vgp-bd761dd40b460e9f5ffb901a802b5cc0 av_one_full  avia-builder-el-18  avia-builder-el-no-sibling  lmh2w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6t954gp-907b27472879b4f06e88e8f0587d7c3c\">\n#top .av-special-heading.av-6t954gp-907b27472879b4f06e88e8f0587d7c3c{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-6t954gp-907b27472879b4f06e88e8f0587d7c3c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6t954gp-907b27472879b4f06e88e8f0587d7c3c .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-6t954gp-907b27472879b4f06e88e8f0587d7c3c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6t954gp-907b27472879b4f06e88e8f0587d7c3c av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-19  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Fonctions pour une gestion optimale des donn\u00e9es de base avec L-mobile service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6rygb7d-c5a3f40d4f922465cc1389f40b201b87\">\n#top .av_textblock_section.av-6rygb7d-c5a3f40d4f922465cc1389f40b201b87 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-6rygb7d-c5a3f40d4f922465cc1389f40b201b87 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>La gestion simplifi\u00e9e des donn\u00e9es de base avec L-mobile service repose sur <strong>l\u2019int\u00e9gration compl\u00e8te dans l\u2019ERP<\/strong>. Associ\u00e9e \u00e0 une <strong>interface conviviale et intuitive<\/strong>, elle facilite pour votre \u00e9quipe de service la gestion des donn\u00e9es de base et la pr\u00e9paration des interventions. Gr\u00e2ce \u00e0 la <strong>gestion centralis\u00e9e des utilisateurs et des r\u00f4les,<\/strong> vos collaborateurs de service disposent, eux aussi, des fonctions dont ils ont besoin pour accomplir leurs t\u00e2ches quotidiennes. Ces fonctions sont, dans le cadre de la gestion des donn\u00e9es de base, la <strong>saisie et la gestion des donn\u00e9es clients, des articles et des historiques de dispositif<\/strong>, ainsi qu\u2019une <strong>gestion simplifi\u00e9e des t\u00e2ches<\/strong> et une <strong>organisation transparente des notes<\/strong>.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-6qi860p-f3913b6cccee2b33876c258aa026eaab-wrap avia-button-right  avia-builder-el-21  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/on-demand-webcast-fr\/gestion-numerique-des-interventions-avec-l-mobile-field-service\/'  class='avia-button av-6qi860p-f3913b6cccee2b33876c258aa026eaab av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color-highlight'   aria-label=\"Voir la d\u00e9mo\"><span class='avia_iconbox_title' >Voir la d\u00e9mo<\/span><\/a><\/div><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6p1hdjd-06e3ea5563f27c7b3463e6a3ac491678\">\n.av-tab-section-outer-container.av-6p1hdjd-06e3ea5563f27c7b3463e6a3ac491678 .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-6p1hdjd-06e3ea5563f27c7b3463e6a3ac491678 .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-22  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-6p1hdjd-06e3ea5563f27c7b3463e6a3ac491678'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#intgration--votre-systme-erp' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-6mgs6nd-27103755e6f92ffb8c8c6bac4319f4ee av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue822' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Int\u00e9gration \u00e0 votre syst\u00e8me ERP<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#donnes-client' data-av-tab-section-title='2' class='av-section-tab-title  av-600egm1-550534b6b105661e0a49786eeee8b950 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Donn\u00e9es client<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#donnes-relatives-aux-articles' data-av-tab-section-title='3' class='av-section-tab-title  av-5h5fawp-45179717cf39d7c58d315c46ab71e576 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8bc' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Donn\u00e9es relatives aux articles<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#historiques-du-dispositif' data-av-tab-section-title='4' class='av-section-tab-title  av-4zwmmft-3b211b0fdad7400617a71ed601ff22f8 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-4'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Historiques du dispositif<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#stocks' data-av-tab-section-title='5' class='av-section-tab-title  av-4hcr761-b6f07f8a739f17bef0d46d7d94f127a1 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-5'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue852' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Stocks<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#tches' data-av-tab-section-title='6' class='av-section-tab-title  av-43v1zkp-5ce096dd4cf209ce9314a8d486a4256d av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-6'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>T\u00e2ches<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#notes' data-av-tab-section-title='7' class='av-section-tab-title  av-3pmzx15-e49699f6817bc11b2ed22757b7f1eb87 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-7'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue849' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Notes<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-12' aria-describedby='av-svg-desc-12' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-12'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-12'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-13' aria-describedby='av-svg-desc-13' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-13'>Suivant<\/title>\n<desc id='av-svg-desc-13'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:700vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6mgs6nd-27103755e6f92ffb8c8c6bac4319f4ee\">\n.av-layout-tab.av-6mgs6nd-27103755e6f92ffb8c8c6bac4319f4ee{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-6mgs6nd-27103755e6f92ffb8c8c6bac4319f4ee av-animation-delay-container  avia-builder-el-23  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"intgration--votre-systme-erp\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-6ln886h-80bde7280aa6f1af93dcc3f479e61949 av_one_full  avia-builder-el-24  el_before_av_one_fourth  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6k8tge1-d9af2f021939effa30e5d38e09855466\">\n#top .av-special-heading.av-6k8tge1-d9af2f021939effa30e5d38e09855466{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-6k8tge1-d9af2f021939effa30e5d38e09855466 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-6k8tge1-d9af2f021939effa30e5d38e09855466 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-6k8tge1-d9af2f021939effa30e5d38e09855466 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-6k8tge1-d9af2f021939effa30e5d38e09855466 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-6k8tge1-d9af2f021939effa30e5d38e09855466 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-6k8tge1-d9af2f021939effa30e5d38e09855466 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-25  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >\u00c9change de donn\u00e9es automatique entre L-mobile service et votre syst\u00e8me ERP<\/h3><div class='av-subheading av-subheading_below'><p>Une base de donn\u00e9es uniforme pour votre gestion des donn\u00e9es de base dans le Field Service<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-6its6ex-15889e4b0a9bd571a0c785e939bcf647 sc-av_one_fourth av-break-at-tablet-flextable av-mobile-columns-flex av-columns-reverse av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6its6ex-15889e4b0a9bd571a0c785e939bcf647\">\n.flex_column.av-6its6ex-15889e4b0a9bd571a0c785e939bcf647{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-6its6ex-15889e4b0a9bd571a0c785e939bcf647 av_one_fourth  avia-builder-el-26  el_after_av_one_full  el_before_av_three_fourth  lmh4 first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6gw4w2h-14d7e60b1586ccff7be00cb049a4e84e\">\n.avia-image-container.av-6gw4w2h-14d7e60b1586ccff7be00cb049a4e84e img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-6gw4w2h-14d7e60b1586ccff7be00cb049a4e84e .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-6gw4w2h-14d7e60b1586ccff7be00cb049a4e84e av-styling- avia-align-center  avia-builder-el-27  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2025\/05\/Mockup_FR-241x300.png' alt='L-mobile service, logiciel de gestion des services sur le terrain, syst\u00e8me ERP, int\u00e9gration ERP, interface, connexion de L-mobile service \u00e0 votre syst\u00e8me ERP' title='l-mobile-service-an-erp-systeme-anbinden-mockup-broschuere-450x560'  height=\"300\" width=\"241\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-6ed27nt-0434493089fa364a61708428b4d212e5 av_three_fourth  avia-builder-el-28  el_after_av_one_fourth  el_before_av_one_full  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-6cltjs9-4257338e43bbbdad423ce4ab53e01e36 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Pour que la <strong>gestion des donn\u00e9es de base soit transparente et exhaustive<\/strong>, et qu\u2019elle inclut toutes les donn\u00e9es clients sous leur forme la plus r\u00e9cente, <strong>l\u2019interconnexion entre le logiciel Field Service Management et le syst\u00e8me ERP<\/strong> est capitale. C\u2019est pourquoi L-mobile service s\u2019int\u00e8gre compl\u00e8tement \u00e0 votre syst\u00e8me ERP \u00e0 l\u2019aide de nos <strong>interfaces standard<\/strong>. Une <strong>synchronisation automatique des donn\u00e9es<\/strong> assure que toutes vos donn\u00e9es de base et de transaction soient constamment \u00e0 jour dans les deux syst\u00e8mes et disponibles en temps r\u00e9el pour votre \u00e9quipe de service. Pour des informations d\u00e9taill\u00e9es sur nos interfaces et l\u2019int\u00e9gration de L-mobile service dans votre syst\u00e8me ERP, consultez <strong>notre livre blanc gratuit<\/strong>.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-6bp4myh-c7d78e2a7fcc5f2f2f5a447f32e5232b-wrap avia-button-right  avia-builder-el-30  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/dokument\/whitepaper-ein-erfolgreiches-team-field-service-management-software-und-erp-system\/'  class='avia-button av-6bp4myh-c7d78e2a7fcc5f2f2f5a447f32e5232b av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"T\u00e9l\u00e9charger le livre blanc\"><span class='avia_iconbox_title' >T\u00e9l\u00e9charger le livre blanc<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-6aatxrt-8441aab0518b4f25a5ec16a16beb8bf3 av_one_full  avia-builder-el-31  el_after_av_three_fourth  el_before_av_one_half  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-68pgtmx-c9470f6bbee5db86b1774272f043edf4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>L\u2019int\u00e9gration du logiciel Field Service Management dans votre infrastructure informatique existante n\u2019est cependant qu\u2019une option parmi d\u2019autres pour garantir une <strong>gestion transparente des donn\u00e9es de base<\/strong>. M\u00eame si les solutions ERP constituent aujourd\u2019hui la norme dans de nombreuses entreprises, il existe encore des organisations pour lesquelles l\u2019utilisation d\u2019un syst\u00e8me ERP n\u2019est pas rentable. Dans ce cas, pour une gestion facile et efficace de toutes les donn\u00e9es de base, L-mobile service peut \u00e9galement \u00eatre utilis\u00e9 comme <strong>solution autonome<\/strong>.<\/p>\n<\/div><\/section><\/div><div class='flex_column_table av-66nnxhl-109652c68d5023eed46a961a09355775 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-66nnxhl-109652c68d5023eed46a961a09355775 av_one_half  avia-builder-el-33  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-65cl6op-cabccf2f3f4bb319547f16f1079278c4\">\n.iconbox.av-65cl6op-cabccf2f3f4bb319547f16f1079278c4 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-65cl6op-cabccf2f3f4bb319547f16f1079278c4 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-65cl6op-cabccf2f3f4bb319547f16f1079278c4  avia-builder-el-34  avia-builder-el-no-sibling  lmibox2 main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : L-mobile service en int\u00e9gration avec votre syst\u00e8me ERP\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >L-mobile service en int\u00e9gration avec votre syst\u00e8me ERP<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Si votre entreprise travaille d\u00e9j\u00e0 avec un syst\u00e8me ERP, comme <strong>SAP<\/strong>, <strong>Proalpha<\/strong> ou <strong>Microsoft Dynamics 365 Business Central<\/strong>, L-mobile service peut facilement s\u2019int\u00e9grer dans votre<strong> infrastructure informatique existante<\/strong>. Gr\u00e2ce \u00e0 un grand nombre d\u2019interfaces, le logiciel Field Service Management peut \u00eatre reli\u00e9 \u00e0 votre ERP pour une gestion centralis\u00e9e et simple des donn\u00e9es de base. Toutes les donn\u00e9es de base existantes du syst\u00e8me ERP sont ainsi repr\u00e9sent\u00e9es int\u00e9gralement dans L-mobile service et peuvent \u00eatre facilement trait\u00e9es et g\u00e9r\u00e9es. Gr\u00e2ce \u00e0 la <strong>synchronisation des donn\u00e9es quasi en temps r\u00e9el<\/strong>, toutes les mises \u00e0 jour ainsi que les nouvelles donn\u00e9es saisies sont toujours enregistr\u00e9es automatiquement dans les deux solutions logicielles.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-63hkmu1-929f6f31d43fad1f1a21cb99e212e145 av_one_half  avia-builder-el-35  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-61dk815-19f64edf8158effe5e502a0c7119d039\">\n.iconbox.av-61dk815-19f64edf8158effe5e502a0c7119d039 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-61dk815-19f64edf8158effe5e502a0c7119d039 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-61dk815-19f64edf8158effe5e502a0c7119d039  avia-builder-el-36  avia-builder-el-no-sibling  lmibox2 main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : L-mobile service comme solution autonome\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >L-mobile service comme solution autonome<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Toutes les entreprises ne travaillent pas avec un syst\u00e8me ERP. Les petites et moyennes entreprises en particulier n\u2019ont pas n\u00e9cessairement besoin des fonctions compl\u00e8tes et parfois complexes d\u2019un logiciel ERP. Mais pour que les clients b\u00e9n\u00e9ficient d\u2019un <strong>service \u00e0 la client\u00e8le de premier plan<\/strong>, le logiciel Field Service Management L-mobile service est un bon choix. En effet, gr\u00e2ce au <strong>syst\u00e8me CRM int\u00e9gr\u00e9<\/strong> pour le Field Service Management, la gestion des donn\u00e9es de base peut \u00eatre effectu\u00e9e directement dans la solution de service, <strong>sans solutions logicielles externes.<\/strong><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-600egm1-550534b6b105661e0a49786eeee8b950\">\n.av-layout-tab.av-600egm1-550534b6b105661e0a49786eeee8b950{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-600egm1-550534b6b105661e0a49786eeee8b950 av-animation-delay-container  avia-builder-el-37  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"donnes-client\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-5xtjt95-5e54d0384932bbbe02d871079a81c615 av_one_full  avia-builder-el-38  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-24clmx-353057952e71328dc2f24f40582df850\">\n#top .av-special-heading.av-24clmx-353057952e71328dc2f24f40582df850{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-24clmx-353057952e71328dc2f24f40582df850 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-24clmx-353057952e71328dc2f24f40582df850 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-24clmx-353057952e71328dc2f24f40582df850 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-24clmx-353057952e71328dc2f24f40582df850 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-24clmx-353057952e71328dc2f24f40582df850 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-24clmx-353057952e71328dc2f24f40582df850 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-39  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >G\u00e9rer les donn\u00e9es clients de mani\u00e8re centralis\u00e9e<\/h3><div class='av-subheading av-subheading_below'><p>Gestion simple des donn\u00e9es de base dans le dossier client num\u00e9rique<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-5u8ur4p-f666c03d0b9a40d43f898defa69ad86b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Vos <strong>donn\u00e9es clients<\/strong> font partie des \u00e9l\u00e9ments les plus importants de la gestion des donn\u00e9es de base. C\u2019est ici que toutes les informations sur vos clients sont saisies, actualis\u00e9es et utilis\u00e9es comme base pour la cr\u00e9ation d\u2019ordres de service. Pour une gestion d\u00e9taill\u00e9e des donn\u00e9es de base, L-mobile service r\u00e9partit les donn\u00e9es clients entre \u00ab\u00a0<strong>soci\u00e9t\u00e9s<\/strong>\u00a0\u00bb et \u00ab\u00a0<strong>personnes<\/strong>\u00a0\u00bb. \u00c0 c\u00f4t\u00e9 des <strong>donn\u00e9es g\u00e9n\u00e9rales sur l\u2019entreprise<\/strong>, il est donc aussi possible de saisir s\u00e9par\u00e9ment des informations individuelles sur les diff\u00e9rents <strong>contacts chez le client<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-5tyab55-d5f55e1c6dfbe74620b736197bd70e93 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-5tyab55-d5f55e1c6dfbe74620b736197bd70e93 av_one_half  avia-builder-el-41  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-22t36h-92499117ee64bb469a08e7360fed27b5 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-42  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-22t36h-92499117ee64bb469a08e7360fed27b5__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-22t36h-92499117ee64bb469a08e7360fed27b5__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Aper\u00e7u de toutes les entreprises enregistr\u00e9es dans les donn\u00e9es de base<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-kundendaten-uebersicht.jpg' width='700' height='500' title='l-mobile-service-kundendaten-uebersicht' alt='L-mobile service, Stammdatenmanagement, Kundendaten, Stammdatenpflege, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-22t36h-92499117ee64bb469a08e7360fed27b5__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-22t36h-92499117ee64bb469a08e7360fed27b5__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Consulter en un coup d\u2019\u0153il tous les d\u00e9tails tels que l\u2019adresse, l\u2019e-mail et l\u2019utilisateur responsable du client<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-kundendaten-details.jpg' width='700' height='500' title='l-mobile-service-kundendaten-details' alt='L-mobile service, Stammdatenmanagement, Details der Kundendaten, Stammdatenpflege, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-22t36h-92499117ee64bb469a08e7360fed27b5__2  slide-3 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-22t36h-92499117ee64bb469a08e7360fed27b5__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>D\u00e9tails individuels relatifs \u00e0 une personne affect\u00e9e \u00e0 une entreprise<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-kundendaten-person.jpg' width='700' height='500' title='l-mobile-service-kundendaten-person' alt='L-mobile service, Stammdatenmanagement, Kundendaten, Personen und Ansprechpartner, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-2'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Suivant<\/title>\n<desc id='av-svg-desc-3'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-5ku8gtl-fb1516b731a306d1268594bb39b41f2f av_one_half  avia-builder-el-43  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-5jpvhq1-aa1abeda9b1373fdbf8830ecf992bf5f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Dans le cadre de la gestion des donn\u00e9es de base, il est par exemple possible de saisir le <strong>nom<\/strong> et l\u2019<strong>adresse de l\u2019entreprise<\/strong>, les <strong>coordonn\u00e9es<\/strong> du client, les <strong>adresses e-mail <\/strong>et les <strong>num\u00e9ros de t\u00e9l\u00e9phone<\/strong>. Les soci\u00e9t\u00e9s m\u00e8res et les filiales peuvent \u00e9galement \u00eatre cr\u00e9\u00e9es et recoup\u00e9es dans le logiciel Field Service Management. De plus, il est possible de d\u00e9finir pour chaque client un <strong>utilisateur interne responsable <\/strong>qui sera charg\u00e9 de l\u2019accompagnement du client.<\/p>\n<p>Un point fort particulier\u00a0: l\u2019<strong>historique client<\/strong>. Vos collaborateurs de service ont acc\u00e8s \u00e0 tout moment aux contrats de service, aux ordres et aux demandes de service, aux historiques du dispositif des machines utilis\u00e9es et \u00e0 de nombreuses autres informations sur le client. Cela <strong>augmente la visibilit\u00e9<\/strong> et peut faciliter les futures interventions de service. C\u2019est une des raisons pour lesquelles le support client t\u00e9l\u00e9phonique profite \u00e9galement particuli\u00e8rement de la gestion des donn\u00e9es de base avec L-mobile service. D\u00e9j\u00e0 pendant l\u2019appel t\u00e9l\u00e9phonique, des informations peuvent \u00eatre trouv\u00e9es dans le <strong>dossier client num\u00e9rique<\/strong> pour <strong>acc\u00e9l\u00e9rer le processus d\u2019assistance au client<\/strong>. De nombreux probl\u00e8mes rencontr\u00e9s par vos clients peuvent ainsi d\u00e9j\u00e0 \u00eatre r\u00e9solus par t\u00e9l\u00e9phone.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5h5fawp-45179717cf39d7c58d315c46ab71e576\">\n.av-layout-tab.av-5h5fawp-45179717cf39d7c58d315c46ab71e576{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-5h5fawp-45179717cf39d7c58d315c46ab71e576 av-animation-delay-container  avia-builder-el-45  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"donnes-relatives-aux-articles\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-jnc09l-84f899c290871bbc9357e94d98a39468 av_one_full  avia-builder-el-46  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jhwqy1-7270ea7aa77eb5d847daf0a478878666\">\n#top .av-special-heading.av-jhwqy1-7270ea7aa77eb5d847daf0a478878666{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-jhwqy1-7270ea7aa77eb5d847daf0a478878666 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-jhwqy1-7270ea7aa77eb5d847daf0a478878666 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-jhwqy1-7270ea7aa77eb5d847daf0a478878666 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-jhwqy1-7270ea7aa77eb5d847daf0a478878666 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-jhwqy1-7270ea7aa77eb5d847daf0a478878666 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-jhwqy1-7270ea7aa77eb5d847daf0a478878666 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-47  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Toutes les donn\u00e9es importantes sur les articles dans le Field Service Management en un coup d\u2019\u0153il<\/h3><div class='av-subheading av-subheading_below'><p>Visibilit\u00e9 totale sur les articles et les prestations de service<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-5clfo1l-979c6e559b452cb8fcd84b3691351b41 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Avec L-mobile service, il est possible de g\u00e9rer non seulement les clients, mais aussi les <strong>donn\u00e9es sur les articles<\/strong> dans le cadre de la gestion des donn\u00e9es de base. Le mat\u00e9riel, les prestations de service, mais aussi les co\u00fbts peuvent \u00eatre saisis \u00e0 nouveau par le service administratif ou <strong>import\u00e9s depuis le syst\u00e8me ERP.<\/strong> Il en r\u00e9sulte une <strong>vue d\u2019ensemble transparente<\/strong> de toutes les informations pertinentes sur les articles, qui sont d\u00e9terminantes pour votre \u00e9quipe de service dans le cadre du processus de service. Outre les prix et les conditions de garantie, il est aussi possible d\u2019enregistrer entre autres des donn\u00e9es sur les caract\u00e9ristiques du mat\u00e9riel et de l\u2019entreposage. De plus, <strong>diff\u00e9rents documents peuvent \u00eatre assign\u00e9s<\/strong> \u00e0 chaque article. Qu\u2019il s\u2019agisse d\u2019images relatives aux articles, de listes de prix, de donn\u00e9es de licence ou de descriptions techniques, toutes les informations peuvent \u00eatre <strong>g\u00e9r\u00e9es <\/strong>dans un<strong> endroit centralis\u00e9 <\/strong>gr\u00e2ce \u00e0 la gestion des donn\u00e9es de base dans L-mobile service.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-5as0rt5-c46baa8fc6114f3c150a20be6035e116 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-5as0rt5-c46baa8fc6114f3c150a20be6035e116 av_one_half  avia-builder-el-49  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-50  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-2' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__0  slide-1 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Toutes les donn\u00e9es sur les articles en un coup d\u2019\u0153il<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-artikeldaten-uebersicht.jpg' width='700' height='500' title='l-mobile-service-artikeldaten-uebersicht' alt='L-mobile service, Stammdatenmanagement, Artikeldaten \u00dcbersicht'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__1  slide-2 slide-even'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Acc\u00e8s transparents aux prix, \u00e0 la description du produit et davantage<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-artikeldaten-details.jpg' width='700' height='500' title='l-mobile-service-artikeldaten-details' alt='L-mobile service, Stammdatenmanagement, Artikeldaten \u00dcbersicht, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__2  slide-3 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Cr\u00e9ez facilement des relations avec d\u2019autres articles ou entreprises<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-artikeldaten-beziehungen.jpg' width='700' height='500' title='l-mobile-service-artikeldaten-beziehungen' alt='L-mobile service, Stammdatenmanagement, Artikeldaten, Artikelbeziehungen, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-4'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-5' aria-describedby='av-svg-desc-5' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-5'>Suivant<\/title>\n<desc id='av-svg-desc-5'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-5269smh-f82a7d4a906bc022c2fe5cf6846f59a3 av_one_half  avia-builder-el-51  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-517yl15-d99ab9c5e908f1bd664c9c71a32d08ee '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Le logiciel Field Service Management vous permet \u00e9galement d\u2019enregistrer diff\u00e9rentes <strong>relations entre les articles et les entreprises.<\/strong> Il est possible, par exemple, d\u2019\u00e9tablir des relations avec d\u2019autres articles afin de pouvoir <strong>attribuer une prestation \u00e0 du mat\u00e9riel sp\u00e9cifique<\/strong>. Le service administratif peut ainsi trouver les informations plus rapidement et les temps de recherche au niveau de la gestion des donn\u00e9es de base sont nettement r\u00e9duits.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4zwmmft-3b211b0fdad7400617a71ed601ff22f8\">\n.av-layout-tab.av-4zwmmft-3b211b0fdad7400617a71ed601ff22f8{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-4' class='av-layout-tab av-4zwmmft-3b211b0fdad7400617a71ed601ff22f8 av-animation-delay-container  avia-builder-el-53  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"4\" data-tab-section-id=\"historiques-du-dispositif\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-4y1xuyx-01964d1f9e1f706a0effb32cc5e54c80 av_one_full  avia-builder-el-54  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4w0x1mh-612b1a963ae99f67c6cee3da29abd8fe\">\n#top .av-special-heading.av-4w0x1mh-612b1a963ae99f67c6cee3da29abd8fe{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-4w0x1mh-612b1a963ae99f67c6cee3da29abd8fe .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4w0x1mh-612b1a963ae99f67c6cee3da29abd8fe .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4w0x1mh-612b1a963ae99f67c6cee3da29abd8fe .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4w0x1mh-612b1a963ae99f67c6cee3da29abd8fe .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4w0x1mh-612b1a963ae99f67c6cee3da29abd8fe .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4w0x1mh-612b1a963ae99f67c6cee3da29abd8fe av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-55  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Maintenance r\u00e9guli\u00e8re des historiques du dispositif <\/h3><div class='av-subheading av-subheading_below'><p>Toutes les informations sur les machines et les installations pour une r\u00e9solution plus rapide des probl\u00e8mes<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-4u01dgp-e7e4c76d56a3cde5cf1e1121010ff961 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>La gestion des donn\u00e9es de base dans L-mobile service permet de g\u00e9rer les <strong>appareils, les machines et les installations<\/strong> dans les moindres d\u00e9tails. Chaque historique du dispositif contient un <strong>aper\u00e7u d\u00e9taill\u00e9 <\/strong>de toutes les pi\u00e8ces et de tous les groupes de composants de la machine sous la forme d\u2019une <strong>liste de pi\u00e8ces<\/strong> qui peut \u00eatre import\u00e9e \u00e0 partir du syst\u00e8me ERP. Le service administratif ainsi que le service technique sur le terrain savent ainsi \u00e0 tout moment et imm\u00e9diatement quelles sont les <strong>pi\u00e8ces <\/strong>mont\u00e9es dans le dispositif, quelles pi\u00e8ces constituent quels <strong>groupes de composants<\/strong> et celles qui ont d\u00e9j\u00e0 \u00e9t\u00e9 chang\u00e9es ou r\u00e9par\u00e9es. Les contacts ad\u00e9quats chez le client peuvent \u00e9galement \u00eatre g\u00e9r\u00e9s dans l\u2019historique du dispositif, tout comme les <strong>lieux d\u2019installation divergents<\/strong> et leurs coordonn\u00e9es exactes. Alors que le service administratif peut g\u00e9rer les historiques du dispositif sur ordinateur dans le cadre de la gestion des donn\u00e9es de base, l\u2019application Field Service mobile de L-mobile service permet \u00e9galement aux <strong>techniciens de service d\u2019acc\u00e9der aux historiques du dispositif<\/strong> et \u00e0 leurs informations.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-4saffs9-87a712a627b81b599ec9479ea01de3b7 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-4saffs9-87a712a627b81b599ec9479ea01de3b7 av_one_half  avia-builder-el-57  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-58  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-3' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__0  slide-1 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Les informations du dispositif les plus importantes en un coup d\u2019\u0153il<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-geraeteakte-details.jpg' width='700' height='500' title='l-mobile-service-geraeteakte-details' alt='L-mobile service, Stammdatenmanagement, Details der Ger\u00e4teakten, Maschinen- und Anlageninformationen, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__1  slide-2 slide-even'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Historique de tous les ordres de service pr\u00e9c\u00e9dents relatifs au dossier du dispositif<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-geraeteakte-im-serviceauftrag.jpg' width='700' height='500' title='l-mobile-service-geraeteakte-im-serviceauftrag' alt='L-mobile service, Stammdatenmanagement, Ger\u00e4teakten, Maschinen- und Anlageninformationen im Serviceauftrag, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__2  slide-3 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Acc\u00e8s simple aux historiques du dispositif directement dans l\u2019ordre de service<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-geraeteakte-im-serviceauftrag.jpg' width='700' height='500' title='l-mobile-service-geraeteakte-im-serviceauftrag' alt='L-mobile service, Stammdatenmanagement, Ger\u00e4teakten, Maschinen- und Anlageninformationen im Serviceauftrag, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-6' aria-describedby='av-svg-desc-6' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-6'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-6'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-7' aria-describedby='av-svg-desc-7' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-7'>Suivant<\/title>\n<desc id='av-svg-desc-7'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-4kq5wuh-087e1a05def11838ba80fa2f703b2268 av_one_half  avia-builder-el-59  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-4j0sc3d-563de8f185584963baac68c019ea9f62 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Outre les informations de base importantes telles que le <strong>d\u00e9but et la fin de la garantie<\/strong>, il est possible de g\u00e9n\u00e9rer un <strong>historique<\/strong> dans chaque dossier de dispositif. Il est ainsi possible de voir \u00e0 tout moment quelles interventions ont \u00e9t\u00e9 effectu\u00e9es sur ce type d\u2019appareil chez le client, leur <strong>date, ce qui a \u00e9t\u00e9 fait et le technicien responsable de la prise en charge.<\/strong> Vous obtenez ainsi des r\u00e9ponses \u00e0 des questions telles que\u00a0: combien d\u2019ordres de services li\u00e9s \u00e0 l\u2019installation ont \u00e9t\u00e9 effectu\u00e9s jusqu\u2019\u00e0 pr\u00e9sent\u00a0? Combien d\u2019interventions sont pr\u00e9vues pour vos techniciens de service dans un futur proche\u00a0? Existe-t-il d\u00e9j\u00e0 un contrat de maintenance pour l\u2019appareil\u00a0? Vous avez ainsi une vision du <strong>potentiel d\u2019optimisation<\/strong> de votre processus de service pour <strong>am\u00e9liorer le service client<\/strong>.<\/p>\n<p>Si votre support client est inform\u00e9 par le client d\u2019une panne sur une machine, vos collaborateurs peuvent cr\u00e9er une <strong>nouvelle intervention de service <\/strong>pour l\u2019appareil concern\u00e9 directement dans l\u2019historique du dispositif. Afin que le technicien soit pr\u00e9par\u00e9 au mieux \u00e0 cet ordre de service, des <strong>listes de contr\u00f4le num\u00e9riques<\/strong> peuvent \u00eatre associ\u00e9es \u00e0 un historique du dispositif, en plus des documents importants tels que les modes d\u2019emploi ou les conditions de garantie. Elles assurent un <strong>flux de travail standardis\u00e9 <\/strong>et facilitent l\u2019installation, la maintenance ou la r\u00e9paration par le technicien.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4hcr761-b6f07f8a739f17bef0d46d7d94f127a1\">\n.av-layout-tab.av-4hcr761-b6f07f8a739f17bef0d46d7d94f127a1{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-5' class='av-layout-tab av-4hcr761-b6f07f8a739f17bef0d46d7d94f127a1 av-animation-delay-container  avia-builder-el-61  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"5\" data-tab-section-id=\"stocks\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-4f9nd7d-0b0238c642d49d69300351c195cc0cb2 av_one_full  avia-builder-el-62  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4dl7nl5-e93012502713349f9b17a1126e9fa741\">\n#top .av-special-heading.av-4dl7nl5-e93012502713349f9b17a1126e9fa741{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-4dl7nl5-e93012502713349f9b17a1126e9fa741 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4dl7nl5-e93012502713349f9b17a1126e9fa741 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4dl7nl5-e93012502713349f9b17a1126e9fa741 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4dl7nl5-e93012502713349f9b17a1126e9fa741 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4dl7nl5-e93012502713349f9b17a1126e9fa741 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4dl7nl5-e93012502713349f9b17a1126e9fa741 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-63  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Gestion centralis\u00e9e des stocks dans le Field Service Management<\/h3><div class='av-subheading av-subheading_below'><p>Garder un \u0153il sur les stocks, partout et \u00e0 tout moment<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-4cxvoe1-c068da2dc6294e9e725075245ba39d04 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-4cxvoe1-c068da2dc6294e9e725075245ba39d04 av_one_half  avia-builder-el-64  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-4b3ykah-af9f33346a8bb160ae94a54043c09af1 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-65  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-4' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-4b3ykah-af9f33346a8bb160ae94a54043c09af1__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4b3ykah-af9f33346a8bb160ae94a54043c09af1__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Organiser l\u2019entrep\u00f4t pour davantage de visibilit\u00e9 sur la consommation du mat\u00e9riel<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-lager-fuer-field-service.jpg' width='700' height='500' title='l-mobile-service-lager-fuer-field-service' alt='L-mobile service, Stammdatenmanagement, Lager, Materiallager, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-f3j8bd-a324b58277343a187f39077c706779e8 av_one_half  avia-builder-el-66  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-457ivxl-d619248b13aee5395e6605e1ae2da466 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Afin d\u2019assurer une <strong>visibilit\u00e9<\/strong> maximale sur les articles et les mat\u00e9riaux, L-mobile service offre un aper\u00e7u centralis\u00e9 des stocks en liaison avec un syst\u00e8me ERP. Les techniciens de service peuvent \u00e0 tout moment consulter <strong>en temps r\u00e9el<\/strong> les <strong>stocks actuels<\/strong> de leurs v\u00e9hicules et demander un <strong>r\u00e9approvisionnement<\/strong> de certains articles. Vous garantissez ainsi que le mat\u00e9riel est toujours command\u00e9 \u00e0 temps et que rien ne s\u2019oppose \u00e0 des <strong>interventions de service efficaces<\/strong>.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-43v1zkp-5ce096dd4cf209ce9314a8d486a4256d\">\n.av-layout-tab.av-43v1zkp-5ce096dd4cf209ce9314a8d486a4256d{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-6' class='av-layout-tab av-43v1zkp-5ce096dd4cf209ce9314a8d486a4256d av-animation-delay-container  avia-builder-el-68  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"6\" data-tab-section-id=\"tches\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-4353261-b253f5514cf219414074a8239f6f0b3b av_one_full  avia-builder-el-69  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-40uzduh-319ef12032ed9917354ce60ac91d608c\">\n#top .av-special-heading.av-40uzduh-319ef12032ed9917354ce60ac91d608c{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-40uzduh-319ef12032ed9917354ce60ac91d608c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-40uzduh-319ef12032ed9917354ce60ac91d608c .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-40uzduh-319ef12032ed9917354ce60ac91d608c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-40uzduh-319ef12032ed9917354ce60ac91d608c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-40uzduh-319ef12032ed9917354ce60ac91d608c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-40uzduh-319ef12032ed9917354ce60ac91d608c av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-70  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Gestion transparente des t\u00e2ches<\/h3><div class='av-subheading av-subheading_below'><p>La base pour r\u00e9aliser les t\u00e2ches dans les d\u00e9lais impartis<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-3yufxi1-e71e713120a94ed333d2f80461133682 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-3yufxi1-e71e713120a94ed333d2f80461133682 av_one_half  avia-builder-el-71  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-3x1otqx-28fccf2b4af81b336058df532a2c34c1 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-72  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-5' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-3x1otqx-28fccf2b4af81b336058df532a2c34c1__0  slide-1 slide-odd'><div data-rel='slideshow-5' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3x1otqx-28fccf2b4af81b336058df532a2c34c1__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Aper\u00e7u de toutes les t\u00e2ches ouvertes et termin\u00e9es<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-aufgabenverwaltung-offene-aufgaben.jpg' width='700' height='500' title='l-mobile-service-aufgabenverwaltung-offene-aufgaben' alt='L-mobile service, Stammdatenmanagement, Aufgabenverwaltung, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-3x1otqx-28fccf2b4af81b336058df532a2c34c1__1  slide-2 slide-even'><div data-rel='slideshow-5' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3x1otqx-28fccf2b4af81b336058df532a2c34c1__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Cr\u00e9er et attribuer une nouvelle t\u00e2che directement en quelques clics<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-aufgabenverwaltung-neue-aufgabe-erstellen.jpg' width='700' height='500' title='l-mobile-service-aufgabenverwaltung-neue-aufgabe-erstellen' alt='L-mobile service, Stammdatenmanagement, Aufgabenverwaltung, neue Aufgabe erstellen'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-8' aria-describedby='av-svg-desc-8' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-8'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-8'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-9' aria-describedby='av-svg-desc-9' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-9'>Suivant<\/title>\n<desc id='av-svg-desc-9'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-3t9525l-020a4af0f373d081a52ec50b509c30de av_one_half  avia-builder-el-73  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-3qexsg9-fb83dfca0190335d8c188aab66bc5016 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Dans le cadre de la gestion des donn\u00e9es de base, vos collaborateurs peuvent travailler avec une <strong>gestion simple des t\u00e2ches.<\/strong> Les t\u00e2ches sont saisies dans le logiciel Field Service Management L-mobile service et attribu\u00e9es aux coll\u00e8gues appropri\u00e9s. Les<strong> flux de travail sont ainsi structur\u00e9s et document\u00e9s.<\/strong> Les t\u00e2ches peuvent en outre \u00eatre attribu\u00e9es \u00e0 des ordres de service individuels, aux projets \u00e0 pertinence commerciale et aux visites d\u2019entreprise ainsi qu\u2019\u00e0 d\u2019autres objets.<\/p>\n<p>En indiquant les <strong>\u00e9ch\u00e9ances<\/strong>, le <strong>type de t\u00e2che<\/strong> et l\u2019<strong>utilisateur responsable<\/strong>, il est par exemple possible de s\u2019assurer dans la gestion des donn\u00e9es de base que les modifications apport\u00e9es aux enregistrements sont mises en \u0153uvre en temps voulu. Dans l\u2019<strong>aper\u00e7u centralis\u00e9 des t\u00e2ches<\/strong>, les collaborateurs du service peuvent, en fonction des autorisations, consulter leurs propres t\u00e2ches ouvertes et termin\u00e9es ainsi que celles de leurs coll\u00e8gues. Votre \u00e9quipe garde ainsi une bonne vue d\u2019ensemble de la gestion interne des t\u00e2ches.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3pmzx15-e49699f6817bc11b2ed22757b7f1eb87\">\n.av-layout-tab.av-3pmzx15-e49699f6817bc11b2ed22757b7f1eb87{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-7' class='av-layout-tab av-3pmzx15-e49699f6817bc11b2ed22757b7f1eb87 av-animation-delay-container  avia-builder-el-75  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"7\" data-tab-section-id=\"notes\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-3nh6cjt-ec0eefef1732bf8a1d9f04d78bd10448 av_one_full  avia-builder-el-76  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3ln439l-daed9bfa793ff02f13b4e890e93e2ac7\">\n#top .av-special-heading.av-3ln439l-daed9bfa793ff02f13b4e890e93e2ac7{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-3ln439l-daed9bfa793ff02f13b4e890e93e2ac7 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3ln439l-daed9bfa793ff02f13b4e890e93e2ac7 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-3ln439l-daed9bfa793ff02f13b4e890e93e2ac7 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3ln439l-daed9bfa793ff02f13b4e890e93e2ac7 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3ln439l-daed9bfa793ff02f13b4e890e93e2ac7 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3ln439l-daed9bfa793ff02f13b4e890e93e2ac7 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-77  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Repr\u00e9sentation centralis\u00e9e de toutes les notes dans le syst\u00e8me<\/h3><div class='av-subheading av-subheading_below'><p>L\u2019aper\u00e7u id\u00e9al pour les responsables de service sur les activit\u00e9s actuelles de l\u2019\u00e9quipe de service<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-3kmki5l-2b058ab78b4721ecedb78a73c61ac357 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Le travail dans le Field Service Management requiert la manipulation quotidienne de nombreuses donn\u00e9es et informations. Souvent, il s\u2019agit de petites choses, des modifications rapides ou des rappels, qu\u2019un collaborateur souhaite tout de m\u00eame noter pour assurer <strong>davantage de tra\u00e7abilit\u00e9 et de visibilit\u00e9<\/strong>. C\u2019est la raison pour laquelle dans L-mobile service, il est possible de <strong>saisir des notes facilement presque partout<\/strong>, cela permet d\u2019\u00e9viter que des bouts de papier griffonn\u00e9s atterrissent sur le bureau. De la <strong>gestion des t\u00e2ches<\/strong> aux <strong>ordres de service<\/strong> et aux <strong>contrats de maintenance<\/strong>, en passant par les <strong>donn\u00e9es clients<\/strong>, les informations importantes peuvent ainsi \u00e9galement \u00eatre consult\u00e9es plus tard \u00e0 tout moment.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-19bx0p-0f3c09bb43e09227530c682b3a6147c3 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-19bx0p-0f3c09bb43e09227530c682b3a6147c3 av_one_half  avia-builder-el-79  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-3gvjlvd-392674dd0c086595ffad2e9ae99e3b75 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-80  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-6' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-3gvjlvd-392674dd0c086595ffad2e9ae99e3b75__0  slide-1 slide-odd'><div data-rel='slideshow-6' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3gvjlvd-392674dd0c086595ffad2e9ae99e3b75__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Aper\u00e7u de toutes les notes de l\u2019ensemble de l\u2019\u00e9quipe de service<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-notizen-uebersicht.jpg' width='700' height='500' title='l-mobile-service-notizen-uebersicht' alt='L-mobile service, Stammdatenmanagement, Notizen \u00dcbersicht, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-3gvjlvd-392674dd0c086595ffad2e9ae99e3b75__1  slide-2 slide-even'><div data-rel='slideshow-6' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3gvjlvd-392674dd0c086595ffad2e9ae99e3b75__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Diff\u00e9rents filtres offrent la possibilit\u00e9 d\u2019avoir un aper\u00e7u encore plus d\u00e9taill\u00e9 et plus simple de toutes les notes<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-notizen-filtern.jpg' width='700' height='500' title='l-mobile-service-notizen-filtern' alt='L-mobile service, Stammdatenmanagement, Notizen filtern, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-10' aria-describedby='av-svg-desc-10' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-10'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-10'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-11' aria-describedby='av-svg-desc-11' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-11'>Suivant<\/title>\n<desc id='av-svg-desc-11'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-3c3zrmh-aa3d62cac29cc94f2f23d5850044a37f av_one_half  avia-builder-el-81  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-39wy9cp-a32a5dc8962ee6f935005fe5bb81de0a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Quand il existe autant de possibilit\u00e9s de prendre des notes, il y a vite une accumulation assez importante de donn\u00e9es num\u00e9riques. Si un collaborateur de service peut avoir un aper\u00e7u clair de ses propres listes de choses \u00e0 faire et de ses notes, il n\u2019est pas aussi simple pour le responsable de service de garder <strong>une vue d\u2019ensemble des t\u00e2ches et activit\u00e9s en cours de toute l\u2019\u00e9quipe.<\/strong> C\u2019est pourquoi L-mobile service fournit, dans le cadre de la gestion des donn\u00e9es de base, un <strong>aper\u00e7u centralis\u00e9 des notes <\/strong>qui vous permet, en tant que responsable de service, de visualiser en un coup d\u2019\u0153il toutes les notes dans la solution de service. Vous pouvez ainsi <strong>filtrer facilement les notes souhait\u00e9es<\/strong>, par exemple les changements de statut des ordres de service. Mieux encore\u00a0: les commandes, t\u00e2ches ou clients correspondants peuvent \u00eatre s\u00e9lectionn\u00e9s directement en un clic. Le travail est ainsi <strong>plus simple, plus clair et plus rapide.<\/strong><\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-38u75l5-277d1e368b18f2001439652a1ffb4d92\">\n.avia-section.av-38u75l5-277d1e368b18f2001439652a1ffb4d92{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-38u75l5-277d1e368b18f2001439652a1ffb4d92 main_color avia-section-default avia-no-border-styling  avia-builder-el-83  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116297'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-372fmp5-d99ec4abb4c79a6b94b842425e9ca7ea sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-372fmp5-d99ec4abb4c79a6b94b842425e9ca7ea\">\n.flex_column.av-372fmp5-d99ec4abb4c79a6b94b842425e9ca7ea{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-372fmp5-d99ec4abb4c79a6b94b842425e9ca7ea av_one_full  avia-builder-el-84  el_before_av_hr  avia-builder-el-first  lmh3w first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-360rqyx-a443dc9389b350645acffe9c378c5144\">\n#top .av-special-heading.av-360rqyx-a443dc9389b350645acffe9c378c5144{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-360rqyx-a443dc9389b350645acffe9c378c5144 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-360rqyx-a443dc9389b350645acffe9c378c5144 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-360rqyx-a443dc9389b350645acffe9c378c5144 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-360rqyx-a443dc9389b350645acffe9c378c5144 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-360rqyx-a443dc9389b350645acffe9c378c5144 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-360rqyx-a443dc9389b350645acffe9c378c5144 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-360rqyx-a443dc9389b350645acffe9c378c5144 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-85  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Les objectifs qui peuvent \u00eatre atteints gr\u00e2ce \u00e0 la gestion num\u00e9rique des donn\u00e9es de base de L-mobile service<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33dp1dl-e00b59a063f9d264a5e0dde58c57784b\">\n#top .hr.hr-invisible.av-33dp1dl-e00b59a063f9d264a5e0dde58c57784b{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-33dp1dl-e00b59a063f9d264a5e0dde58c57784b hr-invisible  avia-builder-el-86  el_after_av_one_full  el_before_av_one_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-32m1o1l-9a93a76829b844e4e76ca86cfe5e8248 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-32m1o1l-9a93a76829b844e4e76ca86cfe5e8248\">\n#top .flex_column_table.av-equal-height-column-flextable.av-32m1o1l-9a93a76829b844e4e76ca86cfe5e8248{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-32m1o1l-9a93a76829b844e4e76ca86cfe5e8248{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-32m1o1l-9a93a76829b844e4e76ca86cfe5e8248 av_one_third  avia-builder-el-87  el_after_av_hr  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-aws289-58ecc9ca3f3e690ff68f8042525bb858\">\n#top .av-special-heading.av-aws289-58ecc9ca3f3e690ff68f8042525bb858{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-aws289-58ecc9ca3f3e690ff68f8042525bb858 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-aws289-58ecc9ca3f3e690ff68f8042525bb858 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-aws289-58ecc9ca3f3e690ff68f8042525bb858 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-aws289-58ecc9ca3f3e690ff68f8042525bb858 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-88  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Grande qualit\u00e9 des donn\u00e9es de base<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2yx2ad5-f3b5e284a66b4b5f4a003cc616fd5fff\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2yx2ad5-f3b5e284a66b4b5f4a003cc616fd5fff{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2yx2ad5-f3b5e284a66b4b5f4a003cc616fd5fff{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2yx2ad5-f3b5e284a66b4b5f4a003cc616fd5fff av_one_third  avia-builder-el-89  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2xh1fix-ed3c403962c8a9bd8e991127db0f7e16\">\n#top .av-special-heading.av-2xh1fix-ed3c403962c8a9bd8e991127db0f7e16{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2xh1fix-ed3c403962c8a9bd8e991127db0f7e16 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2xh1fix-ed3c403962c8a9bd8e991127db0f7e16 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2xh1fix-ed3c403962c8a9bd8e991127db0f7e16 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2xh1fix-ed3c403962c8a9bd8e991127db0f7e16 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-90  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Absence de double acquisition des donn\u00e9es<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2uuhsnt-8b47491f9e4873af1e064a7b4ee00524\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2uuhsnt-8b47491f9e4873af1e064a7b4ee00524{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2uuhsnt-8b47491f9e4873af1e064a7b4ee00524{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2uuhsnt-8b47491f9e4873af1e064a7b4ee00524 av_one_third  avia-builder-el-91  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ugm6jt-cbda49371d70882f08ecd41c5eb9f574\">\n#top .av-special-heading.av-2ugm6jt-cbda49371d70882f08ecd41c5eb9f574{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2ugm6jt-cbda49371d70882f08ecd41c5eb9f574 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2ugm6jt-cbda49371d70882f08ecd41c5eb9f574 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2ugm6jt-cbda49371d70882f08ecd41c5eb9f574 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2ugm6jt-cbda49371d70882f08ecd41c5eb9f574 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-92  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Visibilit\u00e9 et tra\u00e7abilit\u00e9 parfaites<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-2s79xvt-0355a6944f2e5ccd683034ceabf987d1 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2s79xvt-0355a6944f2e5ccd683034ceabf987d1\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2s79xvt-0355a6944f2e5ccd683034ceabf987d1{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2s79xvt-0355a6944f2e5ccd683034ceabf987d1{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2s79xvt-0355a6944f2e5ccd683034ceabf987d1 av_one_third  avia-builder-el-93  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2pyo2ah-2246a8b0229c6ef82338d4ff8e1020d7\">\n#top .av-special-heading.av-2pyo2ah-2246a8b0229c6ef82338d4ff8e1020d7{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2pyo2ah-2246a8b0229c6ef82338d4ff8e1020d7 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2pyo2ah-2246a8b0229c6ef82338d4ff8e1020d7 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2pyo2ah-2246a8b0229c6ef82338d4ff8e1020d7 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2pyo2ah-2246a8b0229c6ef82338d4ff8e1020d7 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-94  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Maintenance centralis\u00e9e des donn\u00e9es<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2pkcswp-2daea9b0eb4443cd5489b9be99ab400a\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2pkcswp-2daea9b0eb4443cd5489b9be99ab400a{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2pkcswp-2daea9b0eb4443cd5489b9be99ab400a{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2pkcswp-2daea9b0eb4443cd5489b9be99ab400a av_one_third  avia-builder-el-95  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2mwofzt-6ad84cd240e011ecc23e95388802ea58\">\n#top .av-special-heading.av-2mwofzt-6ad84cd240e011ecc23e95388802ea58{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2mwofzt-6ad84cd240e011ecc23e95388802ea58 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2mwofzt-6ad84cd240e011ecc23e95388802ea58 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2mwofzt-6ad84cd240e011ecc23e95388802ea58 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2mwofzt-6ad84cd240e011ecc23e95388802ea58 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-96  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Acquisition des donn\u00e9es sans d\u00e9lai<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ksvj95-c7fbc54e270ab63e90f6c0768616cd48\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2ksvj95-c7fbc54e270ab63e90f6c0768616cd48{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2ksvj95-c7fbc54e270ab63e90f6c0768616cd48{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2ksvj95-c7fbc54e270ab63e90f6c0768616cd48 av_one_third  avia-builder-el-97  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-989s0p-e2f93b3627a714084826ac5401622a7f\">\n#top .av-special-heading.av-989s0p-e2f93b3627a714084826ac5401622a7f{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-989s0p-e2f93b3627a714084826ac5401622a7f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-989s0p-e2f93b3627a714084826ac5401622a7f .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-989s0p-e2f93b3627a714084826ac5401622a7f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-989s0p-e2f93b3627a714084826ac5401622a7f av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-98  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Gestion coh\u00e9rente des donn\u00e9es<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ita5rd-41f3524e4c9798758fe5c802b52120ce\">\n.avia-section.av-2ita5rd-41f3524e4c9798758fe5c802b52120ce{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-service-stammdatenmanagement-kundensupport.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-2ita5rd-41f3524e4c9798758fe5c802b52120ce main_color avia-section-large avia-no-shadow  avia-builder-el-99  el_after_av_section  el_before_av_section  lmibox1 avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116297'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-2gvol55-c62dca98a72b48487124a57ec8cac538 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2gvol55-c62dca98a72b48487124a57ec8cac538\">\n.flex_column.av-2gvol55-c62dca98a72b48487124a57ec8cac538{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-2gvol55-c62dca98a72b48487124a57ec8cac538 av_one_full  avia-builder-el-100  el_before_av_one_third  avia-builder-el-first  lmh2w first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2f6d5jt-7275642f7a5c01d3c7bde103bdbed2c0\">\n#top .av-special-heading.av-2f6d5jt-7275642f7a5c01d3c7bde103bdbed2c0{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2f6d5jt-7275642f7a5c01d3c7bde103bdbed2c0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2f6d5jt-7275642f7a5c01d3c7bde103bdbed2c0 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2f6d5jt-7275642f7a5c01d3c7bde103bdbed2c0 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2f6d5jt-7275642f7a5c01d3c7bde103bdbed2c0 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-101  avia-builder-el-no-sibling  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Les avantages de la gestion num\u00e9rique des donn\u00e9es de base dans le Field Service Management <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-2dpdkpl-0f0b1f1bb5f01139a3e269fc6539a43f sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2dpdkpl-0f0b1f1bb5f01139a3e269fc6539a43f\">\n.flex_column.av-2dpdkpl-0f0b1f1bb5f01139a3e269fc6539a43f{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-2dpdkpl-0f0b1f1bb5f01139a3e269fc6539a43f av_one_third  avia-builder-el-102  el_after_av_one_full  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8bznll-49838b7ee704468c062ce5237305ceb5\">\n.iconbox.av-8bznll-49838b7ee704468c062ce5237305ceb5 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-8bznll-49838b7ee704468c062ce5237305ceb5 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-8bznll-49838b7ee704468c062ce5237305ceb5 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-8bznll-49838b7ee704468c062ce5237305ceb5 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-8bznll-49838b7ee704468c062ce5237305ceb5 av-no-box  avia-builder-el-103  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Support client cibl\u00e9\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue854' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Support client cibl\u00e9<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Avec la <strong>gestion num\u00e9rique des donn\u00e9es de base <\/strong>dans L-mobile service, toutes les donn\u00e9es clients sont clairement<strong> r\u00e9sum\u00e9es en un seul endroit<\/strong>. Les donn\u00e9es importantes sur les personnes, les soci\u00e9t\u00e9s et les appareils peuvent \u00eatre<strong> facilement filtr\u00e9es<\/strong> et recherch\u00e9es. Le support client par t\u00e9l\u00e9phone peut ainsi fournir un<strong> service client rapide<\/strong> et cibl\u00e9, ce qui <strong>augmente la confiance et la satisfaction de vos clients.<\/strong><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-th56h-0ea7ca5abd7ef3d09effab8b85a12112\">\n.flex_column.av-th56h-0ea7ca5abd7ef3d09effab8b85a12112{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-th56h-0ea7ca5abd7ef3d09effab8b85a12112 av_one_third  avia-builder-el-104  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7zaozd-bd95d1ab87093f2ba9209c737e209292\">\n.iconbox.av-7zaozd-bd95d1ab87093f2ba9209c737e209292 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-7zaozd-bd95d1ab87093f2ba9209c737e209292 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-7zaozd-bd95d1ab87093f2ba9209c737e209292 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-7zaozd-bd95d1ab87093f2ba9209c737e209292 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-7zaozd-bd95d1ab87093f2ba9209c737e209292 av-no-box  avia-builder-el-105  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Tra\u00e7abilit\u00e9 dans le Field Service\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue803' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Tra\u00e7abilit\u00e9 dans le Field Service<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Avec L-mobile service, les <strong>\u00e9tapes et les processus de travail peuvent \u00eatre document\u00e9s de mani\u00e8re transparente<\/strong>. Les notes et les documents peuvent \u00eatre affect\u00e9s \u00e0 un client en quelques clics. Chaque collaborateur du support client peut ainsi mieux r\u00e9agir aux incidents et aux probl\u00e8mes. Car il est facile de retracer ce qui a \u00e9t\u00e9 effectu\u00e9 chez un client, quel technicien \u00e9tait responsable et \u00e0 quelle date. Cela cr\u00e9e de la <strong>visibilit\u00e9<\/strong> et simplifie le service client.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-274djxl-0d05f3ec1e15af48db6cb73b9182f9c0\">\n.flex_column.av-274djxl-0d05f3ec1e15af48db6cb73b9182f9c0{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-274djxl-0d05f3ec1e15af48db6cb73b9182f9c0 av_one_third  avia-builder-el-106  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-24svamh-4e0e78c423a20b846d375fb305e64290\">\n.iconbox.av-24svamh-4e0e78c423a20b846d375fb305e64290 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-24svamh-4e0e78c423a20b846d375fb305e64290 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-24svamh-4e0e78c423a20b846d375fb305e64290 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-24svamh-4e0e78c423a20b846d375fb305e64290 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-24svamh-4e0e78c423a20b846d375fb305e64290 av-no-box  avia-builder-el-107  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Gestion optimis\u00e9e des utilisateurs\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Gestion optimis\u00e9e des utilisateurs<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>L-mobile service est un <strong>logiciel Field Service Management complet<\/strong> qui offre de nombreuses fonctions permettant d\u2019optimiser les processus de service. Mais tous les collaborateurs n\u2019ont pas besoin des m\u00eames fonctions pour leur travail quotidien. L\u2019<strong>attribution de r\u00f4les utilisateurs<\/strong> et de droits d\u2019acc\u00e8s offre l\u2019avantage de mettre \u00e0 disposition de l\u2019utilisateur une <strong>interface simplifi\u00e9e<\/strong> avec tous les outils n\u00e9cessaires \u00e0 son travail. Cela permet d\u2019<strong>augmenter la convivialit\u00e9 <\/strong>et de faciliter le travail de gestion des donn\u00e9es de base.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-23a8rvd-846193be5e6783315f4969baa85f4f0b sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-23a8rvd-846193be5e6783315f4969baa85f4f0b\">\n.flex_column.av-23a8rvd-846193be5e6783315f4969baa85f4f0b{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-23a8rvd-846193be5e6783315f4969baa85f4f0b av_one_third  avia-builder-el-108  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-22dosih-39be5e171b9ab8bea1018f83c96da5eb\">\n.iconbox.av-22dosih-39be5e171b9ab8bea1018f83c96da5eb .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-22dosih-39be5e171b9ab8bea1018f83c96da5eb .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-22dosih-39be5e171b9ab8bea1018f83c96da5eb .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-22dosih-39be5e171b9ab8bea1018f83c96da5eb .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-22dosih-39be5e171b9ab8bea1018f83c96da5eb av-no-box  avia-builder-el-109  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Compl\u00e9ments d\u2019information gr\u00e2ce aux documents enregistr\u00e9s\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue850' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Compl\u00e9ments d\u2019information gr\u00e2ce aux documents enregistr\u00e9s<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Des <strong>donn\u00e9es compl\u00e9mentaires<\/strong> sur les clients, les machines ou les articles peuvent \u00eatre saisies et consult\u00e9es \u00e0 tout moment par tous les collaborateurs du service dans les bases de donn\u00e9es correspondantes. La gestion des donn\u00e9es de base de L-mobile service permet ainsi de constituer \u00e0 long terme une <strong>solide base de connaissances<\/strong>, avec des informations utiles sur les types d\u2019intervention et les probl\u00e8mes des clients les plus divers.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1zbm66x-77da5e6483598eafb34e6530df32055a\">\n.flex_column.av-1zbm66x-77da5e6483598eafb34e6530df32055a{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-1zbm66x-77da5e6483598eafb34e6530df32055a av_one_third  avia-builder-el-110  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1xtz8ax-c156cfe68554d7e3687369f13c03efa6\">\n.iconbox.av-1xtz8ax-c156cfe68554d7e3687369f13c03efa6 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1xtz8ax-c156cfe68554d7e3687369f13c03efa6 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1xtz8ax-c156cfe68554d7e3687369f13c03efa6 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1xtz8ax-c156cfe68554d7e3687369f13c03efa6 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1xtz8ax-c156cfe68554d7e3687369f13c03efa6 av-no-box  avia-builder-el-111  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Navigation ais\u00e9e dans les donn\u00e9es de base\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue841' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Navigation ais\u00e9e dans les donn\u00e9es de base<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Gr\u00e2ce \u00e0 la <strong>navigation simple<\/strong>, toutes les donn\u00e9es de la gestion des donn\u00e9es de base peuvent \u00eatre trouv\u00e9es en un clin d\u2019\u0153il <strong>sans temps de recherche inutiles<\/strong>. Dans le logiciel Field Service Management, les ordres de service sont toujours li\u00e9s au client respectif et aux machines associ\u00e9es, ce qui rend la navigation rapide et cibl\u00e9e. Toutes les donn\u00e9es sont ainsi <strong>centralis\u00e9es, num\u00e9ris\u00e9es et accessibles en un seul endroit<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1w9i9kp-8f2af45c65755022f414f9132f595737\">\n.flex_column.av-1w9i9kp-8f2af45c65755022f414f9132f595737{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-1w9i9kp-8f2af45c65755022f414f9132f595737 av_one_third  avia-builder-el-112  el_after_av_one_third  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1uly27t-a3578b8a64b1e496b7e905ae973068f7\">\n.iconbox.av-1uly27t-a3578b8a64b1e496b7e905ae973068f7 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1uly27t-a3578b8a64b1e496b7e905ae973068f7 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1uly27t-a3578b8a64b1e496b7e905ae973068f7 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1uly27t-a3578b8a64b1e496b7e905ae973068f7 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1uly27t-a3578b8a64b1e496b7e905ae973068f7 av-no-box  avia-builder-el-113  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Utilisation en tant que solution autonome ou avec int\u00e9gration \u00e0 l\u2019ERP\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue896' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Utilisation en tant que solution autonome ou avec int\u00e9gration \u00e0 l\u2019ERP<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Vous souhaitez continuer \u00e0 g\u00e9rer vos donn\u00e9es de base relatives \u00e0 vos clients et aux articles dans votre syst\u00e8me ERP\u00a0? Pas de probl\u00e8me\u00a0! Le logiciel Field Service Management peut \u00eatre <strong>int\u00e9gr\u00e9 \u00e0 votre syst\u00e8me ERP \u00e0 l\u2019aide d\u2019une interface<\/strong>. Vous pouvez \u00e9galement utiliser L-mobile service comme solution autonome.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1sznant-4ad2a81173ef45bb9d2e3a9c658f50ce\">\n#top .hr.hr-invisible.av-1sznant-4ad2a81173ef45bb9d2e3a9c658f50ce{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-1sznant-4ad2a81173ef45bb9d2e3a9c658f50ce hr-invisible  avia-builder-el-114  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_6'  class='avia-section av-1rol709-3bef256244e03ed47de1e8253f9afadd main_color avia-section-default avia-no-border-styling  avia-builder-el-115  el_after_av_section  el_before_av_section  lmves lmvhu lmven avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116297'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1qssv0p-9e0d62b3646f0526e0e1cde59e92e54f av_one_full  avia-builder-el-116  el_before_av_three_fifth  avia-builder-el-first  lmh3b first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1o5m2tl-d35ff34b6f2be4d9531b019950adba67\">\n#top .av-special-heading.av-1o5m2tl-d35ff34b6f2be4d9531b019950adba67{\npadding-bottom:10px;\ncolor:#009acd;\nfont-size:28px;\n}\nbody .av-special-heading.av-1o5m2tl-d35ff34b6f2be4d9531b019950adba67 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-1o5m2tl-d35ff34b6f2be4d9531b019950adba67 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-1o5m2tl-d35ff34b6f2be4d9531b019950adba67 .special-heading-inner-border{\nborder-color:#009acd;\n}\n.av-special-heading.av-1o5m2tl-d35ff34b6f2be4d9531b019950adba67 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-1o5m2tl-d35ff34b6f2be4d9531b019950adba67 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-1o5m2tl-d35ff34b6f2be4d9531b019950adba67 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-1o5m2tl-d35ff34b6f2be4d9531b019950adba67 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-117  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >D\u00e9couvrir en pratique la gestion efficace des donn\u00e9es de base en tant que partie int\u00e9grante de L-mobile service<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>D\u00e9couvrez les fonctions et points forts de notre logiciel de gestion des clients et notre solution Field Service dans la d\u00e9mo gratuite, et ce, o\u00f9 et quand vous voulez\u00a0!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-1mq9nm1-397744fdceed1a6251f2dad0bf8ec193 sc-av_three_fifth av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-1mq9nm1-397744fdceed1a6251f2dad0bf8ec193 av_three_fifth  avia-builder-el-118  el_after_av_one_full  el_before_av_two_fifth  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d\">\n#top .avia-icon-list-container.av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n#top #wrap_all .avia-icon-list-container.av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d .av_iconlist_title{\ncolor:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d  avia-builder-el-119  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d avia-iconlist-animate'>\n<li><div class='iconlist_icon av-1j8dc15-5b3e9ce09ce493c4ccbabced0b53ace6 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Traitement num\u00e9rique et centralis\u00e9 de la gestion des donn\u00e9es de base\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Traitement num\u00e9rique et centralis\u00e9 de la gestion des donn\u00e9es de base<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>La d\u00e9mo vous montre comment g\u00e9rer vos donn\u00e9es de base dans L-mobile service pour cr\u00e9er des ordres de service clairs pour le service technique sur le terrain.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1hvyd49-ba1b8ed7e82a27be6a942ef07dac6412 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : D\u00e9mo en direct des principales fonctions du logiciel Field Service\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >D\u00e9mo en direct des principales fonctions du logiciel Field Service<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>De la planification des interventions \u00e0 la cr\u00e9ation automatique du rapport de service num\u00e9rique\u00a0: d\u00e9couvrez les points forts de L-mobile service pour le service administratif et le service technique sur le terrain.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1g3erfd-9bcc0981fbf1deb6c6eac06a449deab5 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Le logiciel Field Service Management dans la pratique\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Le logiciel Field Service Management dans la pratique<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>D\u00e9couvrez comment l\u2019un de nos clients a r\u00e9ussi \u00e0 d\u00e9mat\u00e9rialiser l\u2019ensemble de son processus de service et peut aujourd\u2019hui travailler sans probl\u00e8me hors ligne et sans connexion r\u00e9seau sur le terrain.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-507geh-2521c22a1ff60edc92f8bfcd29dc6a52\">\n.flex_column.av-507geh-2521c22a1ff60edc92f8bfcd29dc6a52{\npadding:0 0 0 0;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-507geh-2521c22a1ff60edc92f8bfcd29dc6a52 av_two_fifth  avia-builder-el-120  el_after_av_three_fifth  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-1clx895-cb7fb0ed9b035e32d44fca4b809a64c0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Gestion num\u00e9rique des interventions avec L-mobile service | D\u00e9mo\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/zBPw8GGoIO0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1b4h5a1-f5a06239cb437dca9b9eb12bfb93a4f6\">\n#top .hr.hr-invisible.av-1b4h5a1-f5a06239cb437dca9b9eb12bfb93a4f6{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-1b4h5a1-f5a06239cb437dca9b9eb12bfb93a4f6 hr-invisible  avia-builder-el-122  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-1a364ih-8f8374b5474a40095c99df309456acb4-wrap avia-button-center  avia-builder-el-123  el_after_av_hr  avia-builder-el-last '><a 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Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-17z6sah-274591b8aaa8522d0aa1af9cac351b11\">\n.avia-section.av-17z6sah-274591b8aaa8522d0aa1af9cac351b11{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_7'  class='avia-section av-17z6sah-274591b8aaa8522d0aa1af9cac351b11 main_color avia-section-default avia-no-border-styling  avia-builder-el-124  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116297'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-f462h-0e8ac0b1d04b6995ee8adbb4df78e8e3 av_one_full  avia-builder-el-125  el_before_av_one_full  avia-builder-el-first  lmh2w first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-441el5-b00d6dc730b9684204edd31df2ee17b5\">\n#top .av-special-heading.av-441el5-b00d6dc730b9684204edd31df2ee17b5{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-441el5-b00d6dc730b9684204edd31df2ee17b5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-441el5-b00d6dc730b9684204edd31df2ee17b5 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-441el5-b00d6dc730b9684204edd31df2ee17b5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-441el5-b00d6dc730b9684204edd31df2ee17b5 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-126  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Exemples pratiques d\u2019utilisation : voici comment la gestion num\u00e9rique des donn\u00e9es de base aide toute l\u2019\u00e9quipe de service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-12wbpjt-aad14f4bdbb4181c35f415b4a334584c av_one_full  avia-builder-el-127  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11af395-c4f711cf5affa2cbebea17766e2ab753\">\n.avia-content-slider-element-container.av-11af395-c4f711cf5affa2cbebea17766e2ab753{\ncolor:#ffffff;\n}\n.avia-content-slider-element-container.av-11af395-c4f711cf5affa2cbebea17766e2ab753 .slide-entry{\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#ffffff;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='avia-content-slider-element-container av-11af395-c4f711cf5affa2cbebea17766e2ab753 solid avia-content-slider-element-slider avia-content-slider avia-smallarrow-slider avia-content-slider-active avia-content-slider-odd  avia-builder-el-128  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-nav-arrows-visible av-nav-dots-visible av-no-slider-navigation av-slideshow-manual av-loop-once av-loop-manual-endless av_inherit_color avia-content-slider1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:30}\"><div class='avia-smallarrow-slider-heading  no-content-slider-heading '><div class='new-special-heading'>&nbsp;<\/div><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-14' aria-describedby='av-svg-desc-14' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-14'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-14'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-15' aria-describedby='av-svg-desc-15' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-15'>Suivant<\/title>\n<desc id='av-svg-desc-15'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><\/div><div class=\"avia-content-slider-inner\"><div class=\"slide-entry-wrap\"><section class='slide-entry av-zmbdqh-75ac69476a5e80e4b0669a199e5e0f66 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-1 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Un support client plus rapide sans intervention des techniciens de service<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignleft wp-image-117153 size-medium\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-anlegen-300x214.jpg\" alt=\"Faciliter le support client par t\u00e9l\u00e9phone au moyen de la gestion num\u00e9rique des donn\u00e9es de base avec le logiciel Field Service Management L-mobile service\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-anlegen-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-anlegen-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-anlegen-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-anlegen.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Les nombreuses donn\u00e9es et informations enregistr\u00e9es dans L-mobile service gr\u00e2ce \u00e0 une gestion minutieuse des donn\u00e9es de base constituent une solide <strong>base de connaissances<\/strong> qui ne profite pas seulement \u00e0 vos techniciens de service. Le support client t\u00e9l\u00e9phonique profite lui aussi de ces connaissances num\u00e9riques et d\u2019une <strong>gestion transparente des donn\u00e9es de base<\/strong>. Lorsqu\u2019un client appelle pour signaler un probl\u00e8me, le logiciel Field Service Management fournit aux collaborateurs du support la base optimale pour <strong>r\u00e9soudre des demandes de service simples de mani\u00e8re autonome et sans qu\u2019une intervention du service technique soit n\u00e9cessaire sur le terrain<\/strong>.<\/p>\n<p>Quelques clics suffisent pour trouver les <strong>donn\u00e9es ad\u00e9quates sur les clients et les machines<\/strong>. Les documentations, les notes et toutes les interventions de maintenance ou de r\u00e9paration pass\u00e9es enregistr\u00e9es dans les donn\u00e9es de base fournissent souvent d\u00e9j\u00e0 suffisamment d\u2019informations pour r\u00e9soudre un probl\u00e8me par t\u00e9l\u00e9phone et susciter l\u2019enthousiasme du client par un <strong>service \u00e0 la client\u00e8le rapide et de premier plan<\/strong>.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-xfkdjt-0388f0751969e7a3841123cbe750681d flex_column av_fullwidth post-entry slide-entry-overview slide-loop-2 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Maintenance ou r\u00e9parations simplifi\u00e9es gr\u00e2ce \u00e0 des documents enregistr\u00e9s de fa\u00e7on centralis\u00e9e<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignleft wp-image-117143 size-medium\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen-300x214.jpg\" alt=\"Acc\u00e8s mobile aux documents enregistr\u00e9s dans la gestion des donn\u00e9es de base dans l\u2019historique du dispositif\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Ce sont particuli\u00e8rement les nouveaux techniciens de votre \u00e9quipe qui profiteront des<strong> instructions op\u00e9rationnelles et des manuels des appareils<\/strong> qui sont ajout\u00e9s dans les donn\u00e9es de base. En effet, gr\u00e2ce aux <strong>documents enregistr\u00e9s de mani\u00e8re centralis\u00e9e<\/strong>, vous pouvez r\u00e9duire le temps de formation des nouveaux coll\u00e8gues par des techniciens de service exp\u00e9riment\u00e9s. Ils peuvent ainsi d\u00e9velopper les connaissances n\u00e9cessaires et les utiliser par eux-m\u00eames gr\u00e2ce aux informations disponibles.<\/p>\n<p>Bien entendu, cette <strong>base de connaissances mobile <\/strong>est \u00e9galement tr\u00e8s utile pour les collaborateurs de longue date du service sur le terrain. Tous les documents peuvent \u00eatre consult\u00e9s par les techniciens de service sur leur terminal mobile. Si l\u2019un de vos techniciens se trouve sur site chez le client pour r\u00e9parer une machine et souhaite refaire quelques recherches par mesure de s\u00e9curit\u00e9, il peut ainsi facilement consulter les informations n\u00e9cessaires via l\u2019historique du dispositif. Cela permet d\u2019<strong>\u00e9viter les erreurs<\/strong> et d\u2019<strong>acc\u00e9l\u00e9rer les processus de travail<\/strong>.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-x03bjd-ee5fdb3049791cd2f417018dc7b696b2 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-3 slide-parity-odd  post-entry-last  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Consultation transparente des historiques du dispositif et des donn\u00e9es client dans l\u2019historique<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"wp-image-118416 size-medium alignleft\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-historie-geraeteakte-300x214.jpg\" alt=\"L-mobile service, logiciel Field Service Management, gestion num\u00e9rique des donn\u00e9es de base, support client, historique de service\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-historie-geraeteakte-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-historie-geraeteakte-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-historie-geraeteakte-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-historie-geraeteakte.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Votre technicien se rend chez un client pour r\u00e9parer son installation. Ce n\u2019est pas la premi\u00e8re fois que cette installation tombe en panne, vos techniciens de service sont d\u00e9j\u00e0 intervenus plusieurs fois par le pass\u00e9 pour la r\u00e9parer. Lorsqu\u2019il est sur place, votre technicien consulte l\u2019historique du dispositif de l\u2019installation correspondante enregistr\u00e9 dans L-mobile service. Il trouve un <strong>historique d\u00e9taill\u00e9<\/strong> de toutes les <strong>interventions de service d\u00e9j\u00e0 effectu\u00e9es<\/strong> pour cette machine, un avantage ind\u00e9niable. Dans les notes et les rapports de service num\u00e9riques relatifs aux interventions pr\u00e9c\u00e9dentes, il est possible de d\u00e9crire des proc\u00e9dures ou de faire des remarques sur des particularit\u00e9s ou des difficult\u00e9s. Votre technicien peut ainsi tr\u00e8s vite d\u00e9terminer les mesures \u00e0 prendre en cas de panne pour remettre rapidement l\u2019installation en fonctionnement.<\/p>\n<p>Cela ne s\u2019applique bien s\u00fbr pas seulement aux machines ou installations individuelles, mais \u00e0 l\u2019<strong>ensemble de l\u2019historique de service d\u2019un client.<\/strong> Votre technicien de service peut consulter \u00e0 tout moment dans les donn\u00e9es du client toutes les <strong>demandes et tous les ordres de service document\u00e9s<\/strong> afin de pouvoir disposer d\u2019informations importantes pour l\u2019intervention de service \u00e0 venir.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_8'  class='avia-section av-umih1l-1d74417a568b5c7c9ce85d4c55e78bec main_color avia-section-large avia-no-border-styling  avia-builder-el-129  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116297'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-tmtr1l-11a0875baee3eb96b5c4ea3fd0532c95 av_one_full  avia-builder-el-130  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rcnxk9-8ffc020956e6ae25180f6dcab80a4e4d\">\n#top .av-special-heading.av-rcnxk9-8ffc020956e6ae25180f6dcab80a4e4d{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-rcnxk9-8ffc020956e6ae25180f6dcab80a4e4d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-rcnxk9-8ffc020956e6ae25180f6dcab80a4e4d .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-rcnxk9-8ffc020956e6ae25180f6dcab80a4e4d .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-rcnxk9-8ffc020956e6ae25180f6dcab80a4e4d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-rcnxk9-8ffc020956e6ae25180f6dcab80a4e4d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-rcnxk9-8ffc020956e6ae25180f6dcab80a4e4d av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-131  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Une gestion des donn\u00e9es de base r\u00e9ussie gr\u00e2ce \u00e0 l\u2019int\u00e9gration de L-mobile service dans l\u2019ERP <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-pmf9zd-2799d7c6b7d63948b28f8e418cc54cee sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-pmf9zd-2799d7c6b7d63948b28f8e418cc54cee av_one_half  avia-builder-el-132  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-nnj6zd-87668116f24f8330957573d6414deb07 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"L-mobile service utilis\u00e9 chez Grimme\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/KMR0qIYpLZw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-mlq62h-5dc785f8aedb50e87a94ded22f489093 av_one_half  avia-builder-el-134  el_after_av_one_half  el_before_av_one_full  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-ld88bd-54b739b67c9dec3be67b724eab10a989 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Notre client allemand <strong>Grimme Landmaschinenfabrik GmbH &amp; Co. KG<\/strong> montre comment non seulement la <strong>gestion des donn\u00e9es de base<\/strong>, mais aussi la <strong>planification des interventions<\/strong> ainsi que le <strong>traitement mobile des interventions de service<\/strong> peuvent \u00eatre optimis\u00e9s gr\u00e2ce \u00e0 l\u2019utilisation du logiciel Field Service Management L-mobile service. Gr\u00e2ce \u00e0 l\u2019<strong>int\u00e9gration parfaite au syst\u00e8me ERP MS Dynamics AX<\/strong>, le processus de service de l\u2019entreprise peut \u00eatre repr\u00e9sent\u00e9 num\u00e9riquement et sans changement de support. Dans notre <strong>vid\u00e9o de r\u00e9f\u00e9rence<\/strong>, l\u2019\u00e9quipe de service explique comment fonctionne le tout et parle de la valeur ajout\u00e9e de la solution de service pour l\u2019entreprise.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-testimonial-wrapper av-j038t5-60a08bdaffb9afebb490f958c10f57d2 avia-slider-testimonials avia-slider-2-testimonials avia_animate_when_almost_visible av-slideshow-ui av-control-default av-slider-hover-pause av-slideshow-autoplay av-loop-endless av-loop-manual-endless' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:true,&quot;show_slide_delay&quot;:0}\">\n<section class=\"avia-testimonial-row\"><div class='avia-testimonial av-gum3ux-5b1a61f686c108f23e7f80cfeceef18a avia-testimonial-row-1 avia-first-testimonial flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>\u00ab\u00a0Gr\u00e2ce \u00e0 la solution mobile, les donn\u00e9es sont plus compl\u00e8tes et de meilleure qualit\u00e9. Nous sommes plus efficaces dans la planification des interventions et nous r\u00e9agissons de mani\u00e8re plus rapide et dynamique aux exigences des clients.\u00a0\u00bb<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Gerald Wessel<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Responsable de l\u2019\u00e9quipe Service chez Grimme Landmaschinenfabrik GmbH und Co. KG<\/span><\/div><\/div><\/div><\/div>\n<\/section><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-16' aria-describedby='av-svg-desc-16' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-16'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-16'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-17' aria-describedby='av-svg-desc-17' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-17'>Suivant<\/title>\n<desc id='av-svg-desc-17'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-gas5p5-ef6d6554d925e5647f5c15f938515bcc-wrap avia-button-right  avia-builder-el-137  el_after_av_testimonials  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/communique-de-reference\/grimme-landmaschinenfabrik-gmbh-co-kg-communique-reference\/'  class='avia-button av-gas5p5-ef6d6554d925e5647f5c15f938515bcc av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Voir le rapport de r\u00e9f\u00e9rence\"><span class='avia_iconbox_title' >Voir le rapport de r\u00e9f\u00e9rence<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-eatpix-a07c1da60f0b17c12d9506515321c7ae\">\n.flex_column.av-eatpix-a07c1da60f0b17c12d9506515321c7ae{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-eatpix-a07c1da60f0b17c12d9506515321c7ae av_one_full  avia-builder-el-138  el_after_av_one_half  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-1' class='av-masonry av-ccqch5-f423d94b97ab38ff0850d10070c9c8ef noHover av-flex-size av-large-gap av-hover-overlay- av-masonry-animation-active av-masonry-col-4 av-caption-always av-caption-style- av-masonry-entries ' data-post_id=\"116297\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/fr\/reference\/deutsche-windtechnik-offshore-und-consulting-gmbh\/\"  id='av-masonry-1-item-43951' data-av-masonry-item='43951' class='av-masonry-entry isotope-item post-43951 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-plus-de-1-000-collaborateurs branche-services erp_system-proalpha-fr land-allemagne land-espagne land-france land-union-europeenne produkt-gestion-des-services-numeriques-fr referenzbericht_vorhanden-avec-rapport-de-reference  av-masonry-item-with-image' title=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Deutsche Windtechnik Offshore und Consulting GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/12\/dwt.jpg\" title=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Deutsche Windtechnik Offshore und Consulting GmbH\" alt=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Deutsche Windtechnik Offshore und Consulting GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/reference\/inotec-sicherheitstechnik-gmbh\/\"  id='av-masonry-1-item-43779' data-av-masonry-item='43779' class='av-masonry-entry isotope-item post-43779 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-collaborateurs branche-electronique branche-lindustrie-de-la-fabrication erp_system-proalpha-fr land-allemagne produkt-gestion-des-services-numeriques-fr produkt-logistique-dentrepot-numerisee produkt-ventes-mobiles referenzbericht_vorhanden-avec-rapport-de-reference  av-masonry-item-with-image' title=\"L-mobile logistique des entrep\u00f4ts num\u00e9riques Infor COM &#8211; gestion de services num\u00e9riques rapport de reference INOTEC Sicherheitstechnik GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/inotec-1.jpg\" title=\"L-mobile logistique des entrep\u00f4ts num\u00e9riques Infor COM &#8211; gestion de services num\u00e9riques rapport de reference INOTEC Sicherheitstechnik GmbH\" alt=\"L-mobile logistique des entrep\u00f4ts num\u00e9riques Infor COM - gestion de services num\u00e9riques rapport de reference INOTEC Sicherheitstechnik GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/reference\/swecon-baumaschinen-gmbh\/\"  id='av-masonry-1-item-114634' data-av-masonry-item='114634' class='av-masonry-entry isotope-item post-114634 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-collaborateurs branche-industrie-du-batiment erp_system-microsoft-dynamics-nav-365-business-central land-allemagne produkt-gestion-des-services-numeriques-fr produkt-ventes-mobiles referenzbericht_vorhanden-avec-rapport-de-reference  av-masonry-item-with-image' title=\"Field Service Management L-mobile et ventes mobiles CRM &#038; sales communiqu\u00e9 de r\u00e9f\u00e9rence Swecon Baumaschinen GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Swecon.jpg\" title=\"Field Service Management L-mobile et ventes mobiles CRM &#038; sales communiqu\u00e9 de r\u00e9f\u00e9rence Swecon Baumaschinen GmbH\" alt=\"Field Service Management L-mobile et ventes mobiles CRM &amp; sales communiqu\u00e9 de r\u00e9f\u00e9rence Swecon Baumaschinen GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/reference\/grimme-landmaschinenfabrik-gmbh-und-co-kg\/\"  id='av-masonry-1-item-43932' data-av-masonry-item='43932' class='av-masonry-entry isotope-item post-43932 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-plus-de-1-000-collaborateurs branche-ingenierie-des-machines-et-des-installations erp_system-microsoft-dynamics-ax-fr-2 land-allemagne produkt-gestion-des-services-numeriques-fr referenzbericht_vorhanden-avec-rapport-de-reference  av-masonry-item-with-image' title=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Grimme Landmaschinenfabrik GmbH &#038; Co KG communiqu\u00e9 de r\u00e9f\u00e9rence\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Grimme-logo-wei\u00df.jpg\" title=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Grimme Landmaschinenfabrik GmbH &#038; Co KG communiqu\u00e9 de r\u00e9f\u00e9rence\" alt=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Grimme Landmaschinenfabrik GmbH &amp; Co KG communiqu\u00e9 de r\u00e9f\u00e9rence\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bhv0rd-ed8f30a6041decffd2ae97c6f07599ee\">\n.avia-section.av-bhv0rd-ed8f30a6041decffd2ae97c6f07599ee{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2022\/06\/techniker-tablet-serviceauftrag-verwalten.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-bhv0rd-ed8f30a6041decffd2ae97c6f07599ee .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#009acd;\n}\n<\/style>\n<div id='av_section_9'  class='avia-section av-bhv0rd-ed8f30a6041decffd2ae97c6f07599ee main_color avia-section-large avia-no-border-styling  avia-builder-el-140  el_after_av_section  avia-builder-el-last  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active container_wrap fullsize'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116297'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-97i4nd-c3a7af4aca1aa4c626f9315c70a765c9\">\n.flex_column.av-97i4nd-c3a7af4aca1aa4c626f9315c70a765c9{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-97i4nd-c3a7af4aca1aa4c626f9315c70a765c9 av_one_full  avia-builder-el-141  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6szmqh-38b2ab1a4aea1a8fe7ef5c360921d1be\">\n#top .av-special-heading.av-6szmqh-38b2ab1a4aea1a8fe7ef5c360921d1be{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-6szmqh-38b2ab1a4aea1a8fe7ef5c360921d1be .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-6szmqh-38b2ab1a4aea1a8fe7ef5c360921d1be .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-6szmqh-38b2ab1a4aea1a8fe7ef5c360921d1be .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-6szmqh-38b2ab1a4aea1a8fe7ef5c360921d1be .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-6szmqh-38b2ab1a4aea1a8fe7ef5c360921d1be .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-6szmqh-38b2ab1a4aea1a8fe7ef5c360921d1be .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-6szmqh-38b2ab1a4aea1a8fe7ef5c360921d1be av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-142  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Autres fonctions de L-mobile service pour un processus de service num\u00e9rique et efficace dans le service administratif et le service technique sur le terrain<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>D\u00e9couvrez d\u2019autres points forts de notre logiciel Field Service Management pour optimiser et num\u00e9riser votre service client<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-64ii21-62aaa9faf7189aaaa3bacf298a84d64e\">\n#top .av_textblock_section.av-64ii21-62aaa9faf7189aaaa3bacf298a84d64e .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-64ii21-62aaa9faf7189aaaa3bacf298a84d64e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>L-mobile service est une <strong>solution compl\u00e8te qui prend en charge vos processus de service<\/strong>. En cons\u00e9quence, vous et votre \u00e9quipe de service disposez, en plus d\u2019une gestion transparente des donn\u00e9es de base, <strong>d\u2019autres fonctions<\/strong> qui permettent de r\u00e9aliser un Field Service Management efficace. De la <strong>gestion sans support papier des ordres<\/strong> \u00e0 la <strong>planification optimis\u00e9e des itin\u00e9raires et des interventions<\/strong> au moyen du <strong>tableau de planification num\u00e9rique<\/strong>, en passant par <strong>l\u2019application Field Service mobile<\/strong> pour votre service technique sur le terrain, d\u00e9couvrez les points forts de notre logiciel Field Service Management.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4xpndl-553cb7ca0567f01cb424d068af3a028f\">\n.flex_column.av-4xpndl-553cb7ca0567f01cb424d068af3a028f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-4xpndl-553cb7ca0567f01cb424d068af3a028f av_one_full  avia-builder-el-144  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-2' class='av-masonry av-1uz8kp-e23ef0b7c6a40d1f071df53512eeff66 noHover av-fixed-size av-large-gap av-hover-overlay-bluronhover av-masonry-animation- av-masonry-col-4 av-caption-always av-caption-style-overlay av-masonry-entries av-orientation-landscape-large lmmf' data-post_id=\"116297\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/creer-listes-controle\/\"  id='av-masonry-2-item-116375' data-av-masonry-item='116375' class='av-masonry-entry isotope-item post-116375 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion_paket-sales-et-service funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-formulaires-dynamiques software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-listes-de-controle software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-proalpha-fr software_spezifikation-recu-de-service-en-ligne software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr  av-masonry-item-with-image' title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-digitale-checklisten-servicetechniker-im-einsatz-705x353.jpg);\"  title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Listes de contr\u00f4le num\u00e9riques<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/gestion-numerique-appareils\/\"  id='av-masonry-2-item-116333' data-av-masonry-item='116333' class='av-masonry-entry isotope-item post-116333 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-equipement software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-proalpha-fr software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr software_spezifikation-surveillance-des-appareils  av-masonry-item-with-image' title=\"Fonctions Field Service Management L-mobile Surveillance de l&#8217;\u00e9quipement et des appareils\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/08\/tielbild-705x353.jpg);\"  title=\"Fonctions Field Service Management L-mobile Surveillance de l&#8217;\u00e9quipement et des appareils\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Gestion num\u00e9rique des appareils<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/realite-augmentee-field-service-management\/\"  id='av-masonry-2-item-97371' data-av-masonry-item='97371' class='av-masonry-entry isotope-item post-97371 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion-field-service-management-realite-augmentee funktion_paket-sales-et-service funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-logiciel-de-deploiement-de-services-en-ligne software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-proalpha-fr software_spezifikation-realite-augmentee software_spezifikation-recu-de-service-en-ligne software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr software_spezifikation-support-augmente  av-masonry-item-with-image' title=\"lmobile-augmented-reality-remote-service\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service-705x353.jpg);\"  title=\"lmobile-augmented-reality-remote-service\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Service \u00e0 distance avec r\u00e9alit\u00e9 augment\u00e9e<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/logiciel-affectation-field-service\/\"  id='av-masonry-2-item-97385' data-av-masonry-item='97385' class='av-masonry-entry isotope-item post-97385 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion_paket-sales-et-service funktion_paket-sales-pro-fr funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-logiciel-de-deploiement-de-services-en-ligne software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-proalpha-fr software_spezifikation-recu-de-service-en-ligne software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr  av-masonry-item-with-image' title=\"l-mobile-service-field-service-app-checkliste-smatphone\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/01\/l-mobile-service-field-service-app-checkliste-smatphone-705x397.png);\"  title=\"l-mobile-service-field-service-app-checkliste-smatphone\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Application Field Service mobile<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/logiciel-planification-interventions-techniciens\/\"  id='av-masonry-2-item-97382' data-av-masonry-item='97382' class='av-masonry-entry isotope-item post-97382 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion_paket-sales-et-service funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-planification-des-interventions software_spezifikation-planification-des-interventions-des-techniciens-de-service software_spezifikation-planification-graphique-des-interventions software_spezifikation-proalpha-fr software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr  av-masonry-item-with-image' title=\"l-mobile-service-plantafel-mit-karte-bunt\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-plantafel-mit-karte-bunt-1-705x397.png);\"  title=\"l-mobile-service-plantafel-mit-karte-bunt\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Planification des interventions avec le tableau de planification num\u00e9rique<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/traitement-des-commandes\/\"  id='av-masonry-2-item-116279' data-av-masonry-item='116279' class='av-masonry-entry isotope-item post-116279 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion_paket-sales-et-service funktion_paket-sales-pro-fr funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-interventions-de-service software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-ordre-de-service-mobile software_spezifikation-proalpha-fr software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr  av-masonry-item-with-image' title=\"l-mobile-service-reparaturauftrag-details\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-reparaturauftrag-details-2-705x397.png);\"  title=\"l-mobile-service-reparaturauftrag-details\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Traitement des commandes<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/reporting-en-temps-reel\/\"  id='av-masonry-2-item-102141' data-av-masonry-item='102141' class='av-masonry-entry isotope-item post-102141 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion-field-service-management-reporting funktion_paket-sales-et-service funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-prevision software_spezifikation-proalpha-fr software_spezifikation-reporting-fr software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr software_spezifikation-tableau-de-bord-du-service  av-masonry-item-with-image' title=\"lmobile-reporting-field-service-kpi\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-reporting-field-service-kpi-705x353.jpg);\"  title=\"lmobile-reporting-field-service-kpi\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Service de reporting en temps r\u00e9el<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/gestion-donnees-de-base\/\"  id='av-masonry-2-item-116297' data-av-masonry-item='116297' class='av-masonry-entry isotope-item post-116297 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion_paket-sales-fr funktion_paket-sales-et-service funktion_paket-sales-pro-fr funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-crm-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-clients software_spezifikation-gestion-des-clients-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-proalpha-fr software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr software_spezifikation-systeme-crm  av-masonry-item-with-image' title=\"lmobile-service-stammdatenmanagement\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-service-stammdatenmanagement-705x353.jpg);\"  title=\"lmobile-service-stammdatenmanagement\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Gestion des donn\u00e9es de base<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><\/div><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Une gestion des donn\u00e9es de base centralis\u00e9e et transparente au sein du Field Service est essentielle pour planifier et effectuer des interventions de service efficaces. Gr\u00e2ce \u00e0 l\u2019int\u00e9gration au syst\u00e8me ERP existant, on obtient un processus fluide et sans changement de support, sans double saisie de donn\u00e9es. Mais une solution autonome est \u00e9galement possible avec L-mobile service. 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