{"id":116279,"date":"2023-02-27T16:44:12","date_gmt":"2023-02-27T15:44:12","guid":{"rendered":"https:\/\/l-mobile.com\/?page_id=116279"},"modified":"2025-08-18T08:20:08","modified_gmt":"2025-08-18T06:20:08","slug":"traitement-des-commandes","status":"publish","type":"page","link":"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/traitement-des-commandes\/","title":{"rendered":"Traitement des commandes"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7fgozln-4f9839e6adb987ee27d65a32403c5716\">\n.avia-section.av-7fgozln-4f9839e6adb987ee27d65a32403c5716{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-service-innendienst.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-7fgozln-4f9839e6adb987ee27d65a32403c5716 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  lmhf avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116279'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7ct37a3-7a6ca7e92c1ea50bcff29494239d1452\">\n.flex_column.av-7ct37a3-7a6ca7e92c1ea50bcff29494239d1452{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7ct37a3-7a6ca7e92c1ea50bcff29494239d1452 av_one_full  avia-builder-el-1  el_before_av_one_full  avia-builder-el-first  lmh1 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7btlzcb-5a12c3e13aff4664e07b023de114c1d2\">\n#top .av-special-heading.av-7btlzcb-5a12c3e13aff4664e07b023de114c1d2{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7btlzcb-5a12c3e13aff4664e07b023de114c1d2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7btlzcb-5a12c3e13aff4664e07b023de114c1d2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7btlzcb-5a12c3e13aff4664e07b023de114c1d2 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Le traitement num\u00e9rique des commandes avec L-mobile service est transparent, clair et simple d\u2019utilisation<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-76sa7cb-46842b43715d120704689c5c84908404\">\n.flex_column.av-76sa7cb-46842b43715d120704689c5c84908404{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-76sa7cb-46842b43715d120704689c5c84908404 av_one_full  avia-builder-el-3  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><p><section  class='av_textblock_section av-75frdjf-caa97657e8631d191af6c7dbae800033 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Supervisez l\u2019ensemble de votre gestion des ordres de Field Service Management depuis un seul syst\u00e8me centralis\u00e9. La <strong>solution de service mobile L-mobile service<\/strong> vous permet de <strong>traiter et de g\u00e9rer les commandes de mani\u00e8re centralis\u00e9e<\/strong> pour <strong>davantage de visibilit\u00e9<\/strong> et un <strong>meilleur \u00e9change d\u2019informations<\/strong> au sein du service client.<\/p>\n<p>Au lieu de saisir toutes les informations d\u2019une intervention de service deux fois, vous gagnez un temps pr\u00e9cieux en <strong>int\u00e9grant L-mobile service \u00e0 votre syst\u00e8me ERP<\/strong>. De la saisie des commandes \u00e0 la gestion des contrats de maintenance, en passant par un historique d\u00e9taill\u00e9, le <strong>logiciel Field Service Management<\/strong> fournit les outils n\u00e9cessaires pour pr\u00e9parer efficacement les interventions de vos techniciens de service.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-74b1ywr-6d80107d038db073bd5c9ef4b1aed0da\">\n#top .hr.hr-invisible.av-74b1ywr-6d80107d038db073bd5c9ef4b1aed0da{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-74b1ywr-6d80107d038db073bd5c9ef4b1aed0da hr-invisible  avia-builder-el-5  el_after_av_textblock  el_before_av_buttonrow '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-buttonrow-wrap av-71pymrf-ecf66cc9595719efb86b13041bd28422 avia-buttonrow-center  avia-builder-el-6  el_after_av_hr  avia-builder-el-last '>\n\n<style type=\"text\/css\" 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href='https:\/\/l-mobile.com\/fr\/on-demand-webcast-fr\/gestion-numerique-des-interventions-avec-l-mobile-field-service\/'  class='avia-button av-6z1j9mj-3371e4152eca71a1fa8db03b228b8c22 avia-icon_select-no avia-size-large avia-color-theme-color-highlight'   aria-label=\"Voir la d\u00e9mo\"><span class='avia_iconbox_title' >Voir la d\u00e9mo<\/span><\/a>\n<\/div><\/p><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container av-6wzb5mz-ba501baaea4adf1a499a8dfe526fa94f main_color av-switch-768  avia-builder-el-7  el_after_av_section  el_before_av_section  lmsmf av-sticky-submenu submenu-not-first container_wrap fullsize' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\"><span class='avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='list' data-av_iconset='svg_entypo-fontello'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"32\" viewBox=\"0 0 22 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>List<\/title>\n<desc id='av-svg-desc-1'>List<\/desc>\n<path d=\"M3.2 20.8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 14.4q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM9.6 11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2zM20.8 14.4q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2zM20.8 20.8q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2z\"><\/path>\n<\/svg><\/span><span class=\"av-current-placeholder\">Menu<\/span><\/a><ul id='av-custom-submenu-1' class='av-subnav-menu' role='menu'>\n<li class='menu-item av-6vgs2cb-0323ecdcc6f14cb1a8e95b85a2d0d029 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-1' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Logiciel Field Service Management<\/span><\/a><\/li>\n<li class='menu-item av-6t4katn-219d068836ebaee5891cf9e0c638d470 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-2' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/?page_id=132510'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Int\u00e9gration dans l\u2019ERP<\/span><\/a><\/li>\n<li class='menu-item av-6qsqguj-f3af568f8bff4a555ea91586d84efb70 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-3' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/on-demand-webcast-fr\/gestion-numerique-des-interventions-avec-l-mobile-field-service\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Voir la d\u00e9mo<\/span><\/a><\/li>\n<li class='menu-item av-6o63eiz-9f7448b66602bebe71ea8c19294006a6 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-4' role='menuitem'><a href='https:\/\/l-mobile.com\/fr\/ressources-et-contact\/contact\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contact<\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div><\/p>\n<div id='av_section_2'  class='avia-section av-6n9df4b-853fbb7c1c866aa8d3174b1459cf7777 main_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116279'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-6l4t2q3-5822cf3fc8f4119af4da672fb955e901 av_one_full  avia-builder-el-9  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6j18iwr-5be3c0917eb9691090198b6d5ae07327\">\n#top .av-special-heading.av-6j18iwr-5be3c0917eb9691090198b6d5ae07327{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-6j18iwr-5be3c0917eb9691090198b6d5ae07327 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6j18iwr-5be3c0917eb9691090198b6d5ae07327 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6j18iwr-5be3c0917eb9691090198b6d5ae07327 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-10  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Saisie des ordres de service, gestion des contrats de maintenance : le traitement des commandes comme base d\u2019un Field Service Management r\u00e9ussi<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-6i5n9jv-1bf2afe287d867d3318db809466cf595 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-6i5n9jv-1bf2afe287d867d3318db809466cf595 av_one_half  avia-builder-el-11  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-6guvvp7-501022e4e601db5b39bf7cd470538d7c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Installations, r\u00e9parations ou rendez-vous de maintenance\u00a0: l\u2019objectif d\u2019un<strong> traitement des commandes efficace<\/strong> est de coordonner soigneusement toutes ces op\u00e9rations et de les pr\u00e9parer afin qu\u2019elles soient <strong>parfaitement ex\u00e9cut\u00e9es<\/strong> chez le client. Un service client au top d\u00e9pend donc d\u2019un service interne rapide et qui \u00e9vite surtout les erreurs. C\u2019est la seule fa\u00e7on de cr\u00e9er une base optimale afin de fournir au service technique sur le terrain des informations <strong>compl\u00e8tes et de la meilleure qualit\u00e9<\/strong> pour chaque intervention.<\/p>\n<p>Gr\u00e2ce \u00e0 l\u2019int\u00e9gration de L-mobile service \u00e0 votre syst\u00e8me ERP, toutes les informations d\u2019un ordre de service, telles que le <strong>nom du client, les donn\u00e9es de machines<\/strong>, le mat\u00e9riel n\u00e9cessaire et les listes de contr\u00f4le, sont toujours disponibles dans leur <strong>forme la plus actuelle<\/strong>. Le traitement num\u00e9rique des commandes dans L-mobile service garantit ainsi un <strong>flux d\u2019informations transparent et fluide<\/strong> tout au long du processus de service, de la saisie de la commande jusqu\u2019\u00e0 la facturation.<\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-6fj6mpn-2d43c21e82f0abc85892377fb422bbc8 av_one_half  avia-builder-el-13  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6du5p7f-c11b2b4583dee639f5c3d82460d94e6d\">\n.avia-image-container.av-6du5p7f-c11b2b4583dee639f5c3d82460d94e6d img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-6du5p7f-c11b2b4583dee639f5c3d82460d94e6d .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-6du5p7f-c11b2b4583dee639f5c3d82460d94e6d av-styling- avia-align-center  avia-builder-el-14  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-abschliessen-fakturieren.jpg' alt='L-mobile service, Field Service Management Software, digitale Auftragsbearbeitung, Serviceauftr\u00e4ge und Wartungsvertr\u00e4ge im Kundenservice verwalten' title='L-mobile service, Field Service Management Software, digitale Auftragsbearbeitung, Serviceauftr\u00e4ge und Wartungsvertr\u00e4ge im Kundenservice verwalten'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6c2sbkr-31e8cd2fbf1571adc08e7e7d4db5f27c\">\n.avia-section.av-6c2sbkr-31e8cd2fbf1571adc08e7e7d4db5f27c{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-6c2sbkr-31e8cd2fbf1571adc08e7e7d4db5f27c main_color avia-section-default avia-no-border-styling  avia-builder-el-15  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116279'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-69tbkvf-68c48dbdb5dcc7b7cb96f87587ea4572 av_one_full  avia-builder-el-16  avia-builder-el-no-sibling  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-683fzyz-b7c8e8ecab7f49af7c58b79f5a389dc0\">\n#top .av-special-heading.av-683fzyz-b7c8e8ecab7f49af7c58b79f5a389dc0{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-683fzyz-b7c8e8ecab7f49af7c58b79f5a389dc0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-683fzyz-b7c8e8ecab7f49af7c58b79f5a389dc0 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-683fzyz-b7c8e8ecab7f49af7c58b79f5a389dc0 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-683fzyz-b7c8e8ecab7f49af7c58b79f5a389dc0 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-17  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Les fonctions permettant un traitement num\u00e9rique et efficace des commandes avec L-mobile service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-672mjx7-615638442c33cc146f53d08815355a87\">\n#top .av_textblock_section.av-672mjx7-615638442c33cc146f53d08815355a87 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-672mjx7-615638442c33cc146f53d08815355a87 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Gr\u00e2ce au traitement num\u00e9rique des commandes dans L-mobile service, votre \u00e9quipe du service interne peut saisir facilement les <strong>demandes de service<\/strong> et les <strong>ordres de r\u00e9paration<\/strong> d\u00e8s le premier contact avec le client, tout en fournissant toutes les informations importantes. Elle dispose \u00e9galement de <strong>mod\u00e8les de commande<\/strong> personnalis\u00e9s, d\u2019un <strong>historique de service<\/strong> transparent et de la possibilit\u00e9 de g\u00e9rer les <strong>contrats de maintenance<\/strong>.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-m43b4r-7a233977af406c41b559fa3efd815c9e-wrap avia-button-right  avia-builder-el-19  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/on-demand-webcast-fr\/gestion-numerique-des-interventions-avec-l-mobile-field-service\/'  class='avia-button av-m43b4r-7a233977af406c41b559fa3efd815c9e av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color-highlight'   aria-label=\"Voir la d\u00e9mo\"><span class='avia_iconbox_title' >Voir la d\u00e9mo<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-637phcb-ac285ea75b18252e82b4c0768df4ea22\">\n.av-tab-section-outer-container.av-637phcb-ac285ea75b18252e82b4c0768df4ea22 .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-637phcb-ac285ea75b18252e82b4c0768df4ea22 .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-20  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-637phcb-ac285ea75b18252e82b4c0768df4ea22'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#cration-dordres-de-service' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-61h7e97-66c9d93dff0337ce636fc86589df7843 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue836' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Cr\u00e9ation d\u2019ordres de service<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#gestion-des-contrats-de-service' data-av-tab-section-title='2' class='av-section-tab-title  av-5b0gp63-385af99007260f347f836f056f288450 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue856' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Gestion des contrats de service<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#historique-de-service-dtaill' data-av-tab-section-title='3' class='av-section-tab-title  av-4utk1mz-c10cc4d3f88c27d553a1bee269626201 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Historique de service d\u00e9taill\u00e9<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#utilisation-de-modles' data-av-tab-section-title='4' class='av-section-tab-title  av-g3ivu3-6c30ed721c5183d611e81d1513b00937 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-4'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue849' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Utilisation de mod\u00e8les<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#ordres-avec-objets-dintervention' data-av-tab-section-title='5' class='av-section-tab-title  av-3zqcc3f-01dab3f3a98efd0d72ed87b29f227377 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-5'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Ordres avec objets d\u2019intervention<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-8' aria-describedby='av-svg-desc-8' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-8'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-8'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-9' aria-describedby='av-svg-desc-9' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-9'>Suivant<\/title>\n<desc id='av-svg-desc-9'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:500vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-61h7e97-66c9d93dff0337ce636fc86589df7843\">\n.av-layout-tab.av-61h7e97-66c9d93dff0337ce636fc86589df7843{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-61h7e97-66c9d93dff0337ce636fc86589df7843 av-animation-delay-container  avia-builder-el-21  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"cration-dordres-de-service\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-60cumvf-38dac0c71b195e92333ba1501a57eb7e av_one_full  avia-builder-el-22  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5xz8psr-d83ee48a54a55a239b55e9af3c95dec8\">\n#top .av-special-heading.av-5xz8psr-d83ee48a54a55a239b55e9af3c95dec8{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-5xz8psr-d83ee48a54a55a239b55e9af3c95dec8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-5xz8psr-d83ee48a54a55a239b55e9af3c95dec8 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-5xz8psr-d83ee48a54a55a239b55e9af3c95dec8 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-5xz8psr-d83ee48a54a55a239b55e9af3c95dec8 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-5xz8psr-d83ee48a54a55a239b55e9af3c95dec8 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-5xz8psr-d83ee48a54a55a239b55e9af3c95dec8 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-23  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Traitement num\u00e9rique des commandes : saisir et traiter les installations, la maintenance et les r\u00e9parations<\/h3><div class='av-subheading av-subheading_below'><p>Gestion simple et transparente des ordres pour un service client efficace<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-5x3z13v-7cb5977922fcbade9d27abc205bc56d4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Avec le traitement num\u00e9rique des commandes du logiciel Field Service Management L-mobile service, vos techniciens de service ont deux possibilit\u00e9s pour g\u00e9rer les probl\u00e8mes des clients.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-5vdfg0b-5d39772800b2bce88be965aeff95e136 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-5vdfg0b-5d39772800b2bce88be965aeff95e136 av_one_half  avia-builder-el-25  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5th20wb-efdf41c0f7c2a9f9115ee1d6dbb4d253\">\n.iconbox.av-5th20wb-efdf41c0f7c2a9f9115ee1d6dbb4d253 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-5th20wb-efdf41c0f7c2a9f9115ee1d6dbb4d253 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-5th20wb-efdf41c0f7c2a9f9115ee1d6dbb4d253  avia-builder-el-26  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Demandes de service\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Demandes de service<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>D\u00e8s le premier contact par t\u00e9l\u00e9phone ou par e-mail, le support client peut proposer une solution. L\u2019intervention d\u2019un technicien de service n\u2019est pas n\u00e9cessaire.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-5rf5x0b-c508dc2693e36fbecf8ceca118b9113c av_one_half  avia-builder-el-27  el_after_av_one_half  el_before_av_one_half  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5pvlqu3-7db2ce8b6a8422f49d9b22cbc51d398c\">\n.iconbox.av-5pvlqu3-7db2ce8b6a8422f49d9b22cbc51d398c .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-5pvlqu3-7db2ce8b6a8422f49d9b22cbc51d398c .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-5pvlqu3-7db2ce8b6a8422f49d9b22cbc51d398c  avia-builder-el-28  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Ordres de service\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Ordres de service<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Le probl\u00e8me du client est trop complexe pour \u00eatre r\u00e9solu par le support t\u00e9l\u00e9phonique. Un technicien de service est envoy\u00e9 chez le client pour la r\u00e9paration, l\u2019installation ou pour la maintenance.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-5nxpvuj-841fb2da587ee9ae041941fd55182844 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-5nxpvuj-841fb2da587ee9ae041941fd55182844 av_one_half  avia-builder-el-29  el_after_av_one_half  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-30  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Tous les d\u00e9tails d\u2019une demande de service cr\u00e9\u00e9e visibles en un coup d\u2019\u0153il<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicefall-details.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicefall-details' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Details f\u00fcr Servicefall im Kundensupport, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Les demandes de service peuvent \u00eatre facilement transform\u00e9es en ordres de service, lorsqu\u2019un technicien de service est n\u00e9cessaire<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicefall-in-serviceauftrag.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicefall-in-serviceauftrag' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Servicefall in Serviceauftrag umwandeln, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__2  slide-3 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Vue d\u2019ensemble transparente et filtrable de tous les ordres de service dans le syst\u00e8me<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-serviceauftrag-uebersicht.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-serviceauftrag-uebersicht' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Serviceauftrag \u00dcbersicht, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__3  slide-4 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__3 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Toutes les informations sur un ordre de service, par exemple les heures de travail saisies, visibles en un coup d\u2019\u0153il<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-serviceauftrag-zeitmeldung.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-serviceauftrag-zeitmeldung' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Arbeitszeit erfassen im Serviceauftrag, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-2'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Suivant<\/title>\n<desc id='av-svg-desc-3'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><a href='#4' class='goto-slide ' >4<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-jggny3-8f1cad4f04ddab614915a32204e733f1 av_one_half  avia-builder-el-31  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-5ct15q3-8aadccb0d5ef8498751fc89e1306cbbc '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Une <strong>demande de service<\/strong> peut \u00eatre <strong>trait\u00e9e et cl\u00f4tur\u00e9e de fa\u00e7on ind\u00e9pendante<\/strong> dans L-mobile service par le service interne. Si l\u2019intervention d\u2019un technicien de service est n\u00e9cessaire, une demande de service peut <strong>se transformer en ordre de service<\/strong> en un seul clic. Si au cours de l\u2019entretien t\u00e9l\u00e9phonique avec le client, il est d\u00e9j\u00e0 \u00e9vident que le probl\u00e8me est complexe, il est possible de cr\u00e9er imm\u00e9diatement un ordre de service dans le logiciel Field Service Management. L-mobile service permet donc un <strong>traitement flexible des commandes<\/strong>.<\/p>\n<p>Une fois l\u2019ordre de service cr\u00e9\u00e9, il peut \u00eatre <strong>modifi\u00e9 \u00e0 tout moment<\/strong> et compl\u00e9t\u00e9 par des <strong>informations suppl\u00e9mentaires<\/strong>. Dans la suite du processus de service, ces donn\u00e9es sont \u00e9galement \u00e0 la disposition des gestionnaires dans le tableau de planification num\u00e9rique ainsi que du service sur le terrain via l\u2019application Field Service mobile. La <strong>visibilit\u00e9 constante<\/strong> facilite la t\u00e2che de votre \u00e9quipe de service, qui peut toujours fournir aux clients des explications valables sur l\u2019<strong>\u00e9tat actuel de la commande<\/strong> et assurer efficacement le traitement des commandes.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5b0gp63-385af99007260f347f836f056f288450\">\n.av-layout-tab.av-5b0gp63-385af99007260f347f836f056f288450{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-5b0gp63-385af99007260f347f836f056f288450 av-animation-delay-container  avia-builder-el-33  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"gestion-des-contrats-de-service\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-59t0hfv-1e61303d7d44e3b7e05d501a51bfa2d4 av_one_full  avia-builder-el-34  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-58c6wnf-c87eb2caa490ac261851932512cda2e2\">\n#top .av-special-heading.av-58c6wnf-c87eb2caa490ac261851932512cda2e2{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-58c6wnf-c87eb2caa490ac261851932512cda2e2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-58c6wnf-c87eb2caa490ac261851932512cda2e2 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-58c6wnf-c87eb2caa490ac261851932512cda2e2 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-58c6wnf-c87eb2caa490ac261851932512cda2e2 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-58c6wnf-c87eb2caa490ac261851932512cda2e2 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-58c6wnf-c87eb2caa490ac261851932512cda2e2 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-35  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Traitement des commandes simple gr\u00e2ce \u00e0 la gestion num\u00e9rique des contrats de service ou de maintenance<\/h3><div class='av-subheading av-subheading_below'><p>Pour des interventions de service automatis\u00e9es en fonction des cycles de maintenance<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-56cye4b-6ae33350ec5609593ca81434edb1fff8 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-56cye4b-6ae33350ec5609593ca81434edb1fff8 av_one_half  avia-builder-el-36  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-37  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-2' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__0  slide-1 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Informations d\u00e9taill\u00e9es sur le contenu du contrat de service<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicevertrag-details.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicevertrag-details' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Servicevertrag, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__1  slide-2 slide-even'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Des plans de maintenance peuvent \u00eatre cr\u00e9\u00e9s individuellement dans chaque contrat de service.<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicevertrag-wartungsplan-erstellen.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicevertrag-wartungsplan-erstellen' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Servicevertrag, Wartungsplan erstellen, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__2  slide-3 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Le contrat de service inclut une vue d\u2019ensemble de toutes les commandes de maintenance d\u00e9j\u00e0 cr\u00e9\u00e9es automatiquement<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicevertrag-automatische-serviceauftraege.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicevertrag-automatische-serviceauftraege' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, automatischer Serviceauftrag aus Servicevertrag, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-4'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-5' aria-describedby='av-svg-desc-5' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-5'>Suivant<\/title>\n<desc id='av-svg-desc-5'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-4y2gi9n-d0d3ce6f9fbf1d492342d8254074c829 av_one_half  avia-builder-el-38  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-4wj8c6z-0a81f6edfcebaa21fea4dd2a3d69d010 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Selon la machine ou le syst\u00e8me, des <strong>op\u00e9rations de maintenance r\u00e9guli\u00e8res<\/strong> doivent \u00eatre effectu\u00e9es chez le client afin de maintenir le bon fonctionnement de ces appareils. Pour faciliter le traitement de ces commandes de service r\u00e9currentes, des <strong>contrats de maintenance<\/strong> sont conclus, que vous pouvez cr\u00e9er et g\u00e9rer sans probl\u00e8me dans L-mobile service.<\/p>\n<p>En g\u00e9rant les contrats de maintenance dans L-mobile service, vous pouvez <strong>planifier \u00e0 l\u2019avance les mesures de maintenance appropri\u00e9es<\/strong>. Vous avez ainsi la certitude que les ressources n\u00e9cessaires sont disponibles au bon moment. Car le fait de planifier efficacement des mesures de maintenance <strong>ne r\u00e9duit pas seulement les temps d\u2019arr\u00eat<\/strong> des installations de vos clients, cela <strong>diminue<\/strong> \u00e9galement le stress ainsi que des <strong>co\u00fbts<\/strong> inutiles au sein de votre Field Service Management.<\/p>\n<p>Pour un <strong>traitement des commandes encore plus efficace,<\/strong> L-mobile service anticipe les besoins de votre \u00e9quipe. Des <strong>intervalles de maintenance fixes<\/strong> devant \u00eatre respect\u00e9s par vos techniciens de service sont <strong>d\u00e9finis <\/strong>dans le contrat de maintenance. Lorsque la prochaine \u00e9ch\u00e9ance approche, <strong>L-mobile service cr\u00e9e automatiquement une commande de maintenance<\/strong> qui inclut toutes les informations n\u00e9cessaires. Le risque d\u2019oublier une intervention de service dans le feu de l\u2019action est consid\u00e9rablement r\u00e9duit. La charge de travail relative au traitement des commandes est ainsi r\u00e9duite tout en permettant une intervention fluide du service technique chez le client.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4utk1mz-c10cc4d3f88c27d553a1bee269626201\">\n.av-layout-tab.av-4utk1mz-c10cc4d3f88c27d553a1bee269626201{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-4utk1mz-c10cc4d3f88c27d553a1bee269626201 av-animation-delay-container  avia-builder-el-40  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"historique-de-service-dtaill\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-4syax57-cbfdbe6a01dff4d8f191467cc8bd4672 av_one_full  avia-builder-el-41  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4qzdza3-1b203bf7b8550576d1b7dd6201e92384\">\n#top .av-special-heading.av-4qzdza3-1b203bf7b8550576d1b7dd6201e92384{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-4qzdza3-1b203bf7b8550576d1b7dd6201e92384 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4qzdza3-1b203bf7b8550576d1b7dd6201e92384 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4qzdza3-1b203bf7b8550576d1b7dd6201e92384 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4qzdza3-1b203bf7b8550576d1b7dd6201e92384 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4qzdza3-1b203bf7b8550576d1b7dd6201e92384 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4qzdza3-1b203bf7b8550576d1b7dd6201e92384 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-42  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Historique de service d\u00e9taill\u00e9 sur les interventions pass\u00e9es<\/h3><div class='av-subheading av-subheading_below'><p>Visibilit\u00e9 absolue au niveau du traitement des commandes de votre Field Service Management<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-4pir1or-d1f148f283a4dac88caf516f893b17b0 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-4pir1or-d1f148f283a4dac88caf516f893b17b0 av_one_half  avia-builder-el-43  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-4oni7uz-149ba11cd3994615534b130136b6378e avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-44  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-3' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-4oni7uz-149ba11cd3994615534b130136b6378e__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4oni7uz-149ba11cd3994615534b130136b6378e__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Un historique de service d\u00e9taill\u00e9 avec tous les ordres et demandes de service pr\u00e9c\u00e9dents est consultable dans les donn\u00e9es de base du client<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicehistorie-auftragsuebersicht.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicehistorie-auftragsuebersicht' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Servicehistorie, Serviceauftr\u00e4ge pro Kunde, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-4k854d7-ca279987a9c16dc2c7bf418f4cdfbd63 av_one_half  avia-builder-el-45  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-4jijwsb-8d50dac15f53fa2fb0df494741402962 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Pour davantage de <strong>visibilit\u00e9 au niveau du traitement des commandes<\/strong> ainsi que pour l\u2019ensemble du Field Service Management, il est extr\u00eamement utile de <strong>documenter <\/strong>les interventions de service pass\u00e9es ainsi que les interactions avec les clients. Cela facilite et acc\u00e9l\u00e8re le traitement en cas de notifications de pannes r\u00e9currentes. Gr\u00e2ce \u00e0 un <strong>historique de service d\u00e9taill\u00e9<\/strong> pour chaque client, L-mobile service permet un traitement des commandes pr\u00e9cis dans ce domaine.<\/p>\n<p>Dans les donn\u00e9es de base du client, vous avez un <strong>aper\u00e7u complet de l\u2019ensemble des demandes et ordres de service correspondants<\/strong>. Le <strong>statut actualis\u00e9 de la commande<\/strong>, sa date de cr\u00e9ation, les priorit\u00e9s, les <strong>gestionnaires<\/strong> internes et le type de commande sont visibles en un coup d\u2019\u0153il. Si n\u00e9cessaire, le processus correspondant peut \u00eatre ouvert directement en un clic. Il est possible de retracer pr\u00e9cis\u00e9ment quelles activit\u00e9s ont \u00e9t\u00e9 effectu\u00e9es chez le client, quel technicien \u00e9tait sur les lieux et \u00e0 quelle date. Au total, cela se traduit par une <strong>plus grande visibilit\u00e9<\/strong> dans le traitement des commandes et un <strong>flux complet d\u2019informations<\/strong> tout au long du processus de service.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-g3ivu3-6c30ed721c5183d611e81d1513b00937\">\n.av-layout-tab.av-g3ivu3-6c30ed721c5183d611e81d1513b00937{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-4' class='av-layout-tab av-g3ivu3-6c30ed721c5183d611e81d1513b00937 av-animation-delay-container  avia-builder-el-47  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"4\" data-tab-section-id=\"utilisation-de-modles\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-4fsag5n-d549a9a6656185461ac7673c422c4785 av_one_full  avia-builder-el-48  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fra7mz-c7b6570f886f098d5f7957d57bb0f9d5\">\n#top .av-special-heading.av-fra7mz-c7b6570f886f098d5f7957d57bb0f9d5{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-fra7mz-c7b6570f886f098d5f7957d57bb0f9d5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-fra7mz-c7b6570f886f098d5f7957d57bb0f9d5 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-fra7mz-c7b6570f886f098d5f7957d57bb0f9d5 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-fra7mz-c7b6570f886f098d5f7957d57bb0f9d5 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-fra7mz-c7b6570f886f098d5f7957d57bb0f9d5 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-fra7mz-c7b6570f886f098d5f7957d57bb0f9d5 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-49  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Les mod\u00e8les d\u2019ordres de service acc\u00e9l\u00e8rent le traitement des commandes <\/h3><div class='av-subheading av-subheading_below'><p>Gagner du temps avec des mod\u00e8les bien d\u00e9finis pour les ordres de maintenance et de r\u00e9paration<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-4c1ehcb-931737e696fd872b32c9ba7313e006e8 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-4c1ehcb-931737e696fd872b32c9ba7313e006e8 av_one_half  avia-builder-el-50  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-51  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-4' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:7,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__0  slide-1 slide-odd'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Cr\u00e9ez autant de mod\u00e8les que vous souhaitez pour vos ordres de service<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-serviceauftragvorlage-uebersicht.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-serviceauftragvorlage-uebersicht' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Vorlage f\u00fcr Serviceauftrag - \u00dcbersicht, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__1  slide-2 slide-even'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Des informations, telles que la priorit\u00e9, le gestionnaire responsable ou les comp\u00e9tences n\u00e9cessaires pour la commande, peuvent \u00eatre d\u00e9finies \u00e0 l\u2019avance dans le mod\u00e8le de commande<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-serviceauftragvorlage-details.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-serviceauftragvorlage-details' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Vorlage f\u00fcr Serviceauftrag, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__2  slide-3 slide-odd'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Vous pouvez \u00e9galement enregistrer autant de mod\u00e8les que vous souhaitez pour vos demandes de service<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicefallvorlagen-uebersicht.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicefallvorlagen-uebersicht' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Vorlage f\u00fcr Servicefall \u00dcbersicht, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__3  slide-4 slide-even'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__3 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>D\u00e9finissez \u00e0 l\u2019avance des informations de base pour les demandes de service standardis\u00e9es<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicefallvorlage-erstellen.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicefallvorlage-erstellen' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Vorlage f\u00fcr Servicefall erstellen, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-6' aria-describedby='av-svg-desc-6' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-6'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-6'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-7' aria-describedby='av-svg-desc-7' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-7'>Suivant<\/title>\n<desc id='av-svg-desc-7'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><a href='#4' class='goto-slide ' >4<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-42cpjh7-cb2d9fcca864c1bbd0526f958e317e07 av_one_half  avia-builder-el-52  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-41aj863-b7437e2d7854dd0a76e2849e304c7e03 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Les r\u00e9parations de machines individuelles, les travaux de maintenance r\u00e9currents ou les installations n\u00e9cessitent souvent les <strong>m\u00eames \u00e9tapes de travail<\/strong>. Le <strong>potentiel <\/strong>pour <strong>r\u00e9duire <\/strong>la <strong>charge administrative <\/strong>dans le traitement des commandes est donc \u00e9lev\u00e9.<\/p>\n<p>L-mobile service permet de cr\u00e9er autant de <strong>mod\u00e8les de commande que vous le souhaitez pour diff\u00e9rents types de commande<\/strong>. Surtout en cas de volume \u00e9lev\u00e9 de commandes dans le Field Service Management, cela permet de gagner <strong>beaucoup de temps<\/strong> lors de la cr\u00e9ation de nouveaux ordres de service. Pour les demandes de service aussi, il est possible de d\u00e9finir des mod\u00e8les adapt\u00e9s. Vos collaborateurs du service peuvent ainsi se concentrer pleinement sur l\u2019entretien avec le client et saisir pendant ce temps une nouvelle demande de service ou un nouvel ordre de service sans trop d\u2019efforts ni de distractions.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3zqcc3f-01dab3f3a98efd0d72ed87b29f227377\">\n.av-layout-tab.av-3zqcc3f-01dab3f3a98efd0d72ed87b29f227377{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-5' class='av-layout-tab av-3zqcc3f-01dab3f3a98efd0d72ed87b29f227377 av-animation-delay-container  avia-builder-el-54  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"5\" data-tab-section-id=\"ordres-avec-objets-dintervention\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-3xbj4dn-8e1b5e9195dcf4322ec5781c3812161b av_one_full  avia-builder-el-55  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3vmx6zv-a4b50ebf4404a0d7f5b9f64547aaa005\">\n#top .av-special-heading.av-3vmx6zv-a4b50ebf4404a0d7f5b9f64547aaa005{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-3vmx6zv-a4b50ebf4404a0d7f5b9f64547aaa005 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3vmx6zv-a4b50ebf4404a0d7f5b9f64547aaa005 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-3vmx6zv-a4b50ebf4404a0d7f5b9f64547aaa005 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3vmx6zv-a4b50ebf4404a0d7f5b9f64547aaa005 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3vmx6zv-a4b50ebf4404a0d7f5b9f64547aaa005 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3vmx6zv-a4b50ebf4404a0d7f5b9f64547aaa005 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-56  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Regroupement de machines et d\u2019appareils en objets d\u2019intervention<\/h3><div class='av-subheading av-subheading_below'><p>Pour une meilleure vue d\u2019ensemble et un traitement des commandes simplifi\u00e9<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-3tkfv7v-6fc39bbff264d7e7dcb527b2317699b9 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-3tkfv7v-6fc39bbff264d7e7dcb527b2317699b9 av_one_half  avia-builder-el-57  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-3sux0ij-ced268f58bead303dfba0c0e00dd5f40 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-58  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-5' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-3sux0ij-ced268f58bead303dfba0c0e00dd5f40__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-5' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3sux0ij-ced268f58bead303dfba0c0e00dd5f40__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Vue d\u2019ensemble de tous les historiques de dispositifs regroup\u00e9s dans un objet d\u2019intervention<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-serviceobjekt-geraeteakten.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-serviceobjekt-geraeteakten' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, mehrere Ger\u00e4teakten zu einem Serviceobjekt b\u00fcndeln, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-3pyg2zv-5c658c05075d40966e83f6890a805314 av_one_half  avia-builder-el-59  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-3nkvvnf-2d165a0b0b6d97c3617926f100a650cb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Il peut \u00eatre utile, pour un <strong>traitement optimis\u00e9 des commandes<\/strong>, de grouper et de rassembler des historiques de dispositifs de diff\u00e9rentes machines. Dans le domaine de la construction de machines et d\u2019installations notamment, cette approche permet \u00e0 l\u2019\u00e9quipe de service de garder plus facilement une <strong>vue d\u2019ensemble<\/strong> de tous les appareils.<\/p>\n<p>Ici aussi, L-mobile service propose une solution adapt\u00e9e. Diff\u00e9rents historiques du dispositif peuvent \u00eatre regroup\u00e9s en <strong>objets d\u2019intervention<\/strong>. Si, par exemple, un nouvel ordre de r\u00e9paration est cr\u00e9\u00e9 pour une <strong>grande installation de production<\/strong> compos\u00e9e de <strong>nombreuses machines individuelles<\/strong>, les objets d\u2019intervention offrent un avantage d\u00e9cisif\u00a0: au lieu d\u2019attribuer chaque machine \u00e0 l\u2019ordre au cours d\u2019un processus fastidieux, un seul clic suffit pour s\u00e9lectionner l\u2019objet d\u2019intervention correspondant. Toutes les machines de l\u2019ensemble de l\u2019installation sont alors d\u00e9j\u00e0 enregistr\u00e9es dans l\u2019ordre de r\u00e9paration. Le <strong>temps gagn\u00e9 au niveau du traitement des commandes est \u00e9norme<\/strong>.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3lrycez-e464f25962f67a1f5e02225b76adcb4a\">\n.avia-section.av-3lrycez-e464f25962f67a1f5e02225b76adcb4a{\nbackground-color:#005f7f;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-3lrycez-e464f25962f67a1f5e02225b76adcb4a main_color avia-section-default avia-no-border-styling  avia-builder-el-61  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116279'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-3k36uez-01eb9b54a44d1d6ba78acc9bae0ad14f sc-av_one_full av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3k36uez-01eb9b54a44d1d6ba78acc9bae0ad14f\">\n.flex_column.av-3k36uez-01eb9b54a44d1d6ba78acc9bae0ad14f{\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3k36uez-01eb9b54a44d1d6ba78acc9bae0ad14f av_one_full  avia-builder-el-62  el_before_av_one_fourth  avia-builder-el-first  lmh3 first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3irlvqz-e673af81022904f1c04e6eff6c5c1ac6\">\n#top .av-special-heading.av-3irlvqz-e673af81022904f1c04e6eff6c5c1ac6{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-3irlvqz-e673af81022904f1c04e6eff6c5c1ac6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3irlvqz-e673af81022904f1c04e6eff6c5c1ac6 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-3irlvqz-e673af81022904f1c04e6eff6c5c1ac6 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-3irlvqz-e673af81022904f1c04e6eff6c5c1ac6 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3irlvqz-e673af81022904f1c04e6eff6c5c1ac6 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3irlvqz-e673af81022904f1c04e6eff6c5c1ac6 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3irlvqz-e673af81022904f1c04e6eff6c5c1ac6 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-63  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Planification des interventions en temps r\u00e9el : \u00e9change automatique de donn\u00e9es par l\u2019int\u00e9gration de L-mobile service dans l\u2019ERP<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-3gk3nmj-11a2f6ca9b0172876400e9e0643f079b sc-av_one_fourth av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3gk3nmj-11a2f6ca9b0172876400e9e0643f079b\">\n.flex_column.av-3gk3nmj-11a2f6ca9b0172876400e9e0643f079b{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-3gk3nmj-11a2f6ca9b0172876400e9e0643f079b av_one_fourth  avia-builder-el-64  el_after_av_one_full  el_before_av_three_fourth  lmh4 first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cckcff-ac94cdb70bbfd1fbbed6e913b535e616\">\n.avia-image-container.av-cckcff-ac94cdb70bbfd1fbbed6e913b535e616 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-cckcff-ac94cdb70bbfd1fbbed6e913b535e616 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-cckcff-ac94cdb70bbfd1fbbed6e913b535e616 av-styling- avia-align-center  avia-builder-el-65  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2025\/05\/Mockup_FR-241x300.png' alt='L-mobile service, logiciel de gestion des services sur le terrain, syst\u00e8me ERP, int\u00e9gration ERP, interface, connexion de L-mobile service \u00e0 votre syst\u00e8me ERP' title='l-mobile-service-an-erp-systeme-anbinden-mockup-broschuere-450x560'  height=\"300\" width=\"241\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3cx4i97-4c854e40fedb2f5ca5a80b4cf2b0af2c\">\n.flex_column.av-3cx4i97-4c854e40fedb2f5ca5a80b4cf2b0af2c{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-3cx4i97-4c854e40fedb2f5ca5a80b4cf2b0af2c av_three_fourth  avia-builder-el-66  el_after_av_one_fourth  avia-builder-el-last  lmh4 av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3cf8n8r-ea3ed4d0f43f1dd98415bc4e7bd3eae3\">\n#top .av_textblock_section.av-3cf8n8r-ea3ed4d0f43f1dd98415bc4e7bd3eae3 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-3cf8n8r-ea3ed4d0f43f1dd98415bc4e7bd3eae3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Une <strong>gestion transparente et centralis\u00e9e des ordres de service ainsi que des contrats de maintenance<\/strong> contribue pour une part importante \u00e0 l\u2019efficacit\u00e9 du service client. Il est d\u2019autant plus important que votre \u00e9quipe de service apr\u00e8s-vente dispose \u00e0 tout moment de toutes les informations n\u00e9cessaires pour pouvoir traiter efficacement et en temps voulu les demandes de service des clients. Gr\u00e2ce \u00e0 l\u2019<strong>int\u00e9gration du logiciel Field Service Management \u00e0 votre syst\u00e8me ERP<\/strong>, toutes les donn\u00e9es de base et de transaction peuvent \u00eatre g\u00e9r\u00e9es \u00e0 partir de la solution ERP dans L-mobile service. Les erreurs relatives au transfert manuel des donn\u00e9es sont \u00e9vit\u00e9es et le traitement des commandes est acc\u00e9l\u00e9r\u00e9.<\/p>\n<p>Vous d\u00e9couvrirez dans notre <strong>livre blanc gratuit<\/strong> comment vous pouvez connecter L-mobile service \u00e0 votre syst\u00e8me ERP, les informations les plus importantes sur nos <strong>interfaces standard<\/strong> ainsi que d\u2019autres conseils pour une interaction r\u00e9ussie entre les deux solutions logicielles.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-3aboqkr-1380584cfaec60998de57e022bbded9a-wrap avia-button-right  avia-builder-el-68  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/dokument\/whitepaper-ein-erfolgreiches-team-field-service-management-software-und-erp-system\/'  class='avia-button av-3aboqkr-1380584cfaec60998de57e022bbded9a av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"T\u00e9l\u00e9charger le livre blanc\"><span class='avia_iconbox_title' >T\u00e9l\u00e9charger le livre blanc<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-381zunv-559c7a7533962c8304a2bc181d5f4df3\">\n.avia-section.av-381zunv-559c7a7533962c8304a2bc181d5f4df3{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-381zunv-559c7a7533962c8304a2bc181d5f4df3 main_color avia-section-default avia-no-border-styling  avia-builder-el-69  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116279'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-36mt02j-9519c856e8beb12b797335f7df66aa92 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-36mt02j-9519c856e8beb12b797335f7df66aa92\">\n.flex_column.av-36mt02j-9519c856e8beb12b797335f7df66aa92{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-36mt02j-9519c856e8beb12b797335f7df66aa92 av_one_full  avia-builder-el-70  el_before_av_hr  avia-builder-el-first  lmh3w first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3598g8r-7db6debeed25c59f7ebd7afb080ab298\">\n#top .av-special-heading.av-3598g8r-7db6debeed25c59f7ebd7afb080ab298{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-3598g8r-7db6debeed25c59f7ebd7afb080ab298 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3598g8r-7db6debeed25c59f7ebd7afb080ab298 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-3598g8r-7db6debeed25c59f7ebd7afb080ab298 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-3598g8r-7db6debeed25c59f7ebd7afb080ab298 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3598g8r-7db6debeed25c59f7ebd7afb080ab298 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3598g8r-7db6debeed25c59f7ebd7afb080ab298 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3598g8r-7db6debeed25c59f7ebd7afb080ab298 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-71  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Les objectifs que vous pouvez atteindre gr\u00e2ce \u00e0 un traitement num\u00e9rique des commandes<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33rh0bf-0ce294a0064e02900ff40b621603af04\">\n#top .hr.hr-invisible.av-33rh0bf-0ce294a0064e02900ff40b621603af04{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-33rh0bf-0ce294a0064e02900ff40b621603af04 hr-invisible  avia-builder-el-72  el_after_av_one_full  el_before_av_one_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-327tmej-ae860dd402c4eb52d20913406a3224c2 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-327tmej-ae860dd402c4eb52d20913406a3224c2\">\n#top .flex_column_table.av-equal-height-column-flextable.av-327tmej-ae860dd402c4eb52d20913406a3224c2{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-327tmej-ae860dd402c4eb52d20913406a3224c2{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-327tmej-ae860dd402c4eb52d20913406a3224c2 av_one_third  avia-builder-el-73  el_after_av_hr  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-30yt1cr-85b4870dc422e71bb4890928ade22bcc\">\n#top .av-special-heading.av-30yt1cr-85b4870dc422e71bb4890928ade22bcc{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-30yt1cr-85b4870dc422e71bb4890928ade22bcc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-30yt1cr-85b4870dc422e71bb4890928ade22bcc .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-30yt1cr-85b4870dc422e71bb4890928ade22bcc .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-30yt1cr-85b4870dc422e71bb4890928ade22bcc av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-74  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Meilleure tra\u00e7abilit\u00e9<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2y9pvqj-3275ccd0e2e2c141b8f97e2f63d87ba2\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2y9pvqj-3275ccd0e2e2c141b8f97e2f63d87ba2{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2y9pvqj-3275ccd0e2e2c141b8f97e2f63d87ba2{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2y9pvqj-3275ccd0e2e2c141b8f97e2f63d87ba2 av_one_third  avia-builder-el-75  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2xbh8qj-2721b30c5407b654c52ec62df570fae4\">\n#top .av-special-heading.av-2xbh8qj-2721b30c5407b654c52ec62df570fae4{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2xbh8qj-2721b30c5407b654c52ec62df570fae4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2xbh8qj-2721b30c5407b654c52ec62df570fae4 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2xbh8qj-2721b30c5407b654c52ec62df570fae4 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2xbh8qj-2721b30c5407b654c52ec62df570fae4 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-76  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Traitement plus efficace des ordres <\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-achlxn-9ca97e96235aac390220eb688d6a0dca\">\n#top .flex_column_table.av-equal-height-column-flextable.av-achlxn-9ca97e96235aac390220eb688d6a0dca{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-achlxn-9ca97e96235aac390220eb688d6a0dca{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-achlxn-9ca97e96235aac390220eb688d6a0dca av_one_third  avia-builder-el-77  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2t3rzsr-241c9bec0d5ad3b7174b6e7df816583e\">\n#top .av-special-heading.av-2t3rzsr-241c9bec0d5ad3b7174b6e7df816583e{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2t3rzsr-241c9bec0d5ad3b7174b6e7df816583e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2t3rzsr-241c9bec0d5ad3b7174b6e7df816583e .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2t3rzsr-241c9bec0d5ad3b7174b6e7df816583e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2t3rzsr-241c9bec0d5ad3b7174b6e7df816583e av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-78  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Toujours les derni\u00e8res mises \u00e0 jour du statut <\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-2sgpvjf-916bbbbb70099485c5dabf1354e57a04 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2sgpvjf-916bbbbb70099485c5dabf1354e57a04\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2sgpvjf-916bbbbb70099485c5dabf1354e57a04{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2sgpvjf-916bbbbb70099485c5dabf1354e57a04{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2sgpvjf-916bbbbb70099485c5dabf1354e57a04 av_one_third  avia-builder-el-79  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2q2gdp7-0bf66016cdd2f0b61afa337e38a58d9c\">\n#top .av-special-heading.av-2q2gdp7-0bf66016cdd2f0b61afa337e38a58d9c{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2q2gdp7-0bf66016cdd2f0b61afa337e38a58d9c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2q2gdp7-0bf66016cdd2f0b61afa337e38a58d9c .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2q2gdp7-0bf66016cdd2f0b61afa337e38a58d9c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2q2gdp7-0bf66016cdd2f0b61afa337e38a58d9c av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-80  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Acc\u00e8s centralis\u00e9 \u00e0 toutes les informations sur la commande<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2olqnsr-17cb20a571442ff9b3e88cb625825834\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2olqnsr-17cb20a571442ff9b3e88cb625825834{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2olqnsr-17cb20a571442ff9b3e88cb625825834{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2olqnsr-17cb20a571442ff9b3e88cb625825834 av_one_third  avia-builder-el-81  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2mzjjez-f6affc11c0beb4fb80c658b3094f9e36\">\n#top .av-special-heading.av-2mzjjez-f6affc11c0beb4fb80c658b3094f9e36{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2mzjjez-f6affc11c0beb4fb80c658b3094f9e36 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2mzjjez-f6affc11c0beb4fb80c658b3094f9e36 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2mzjjez-f6affc11c0beb4fb80c658b3094f9e36 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2mzjjez-f6affc11c0beb4fb80c658b3094f9e36 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-82  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Gestion sans papier pour le service interne<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9ay0iz-ca55faec52d40c062acfc689c71ff212\">\n#top .flex_column_table.av-equal-height-column-flextable.av-9ay0iz-ca55faec52d40c062acfc689c71ff212{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-9ay0iz-ca55faec52d40c062acfc689c71ff212{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-9ay0iz-ca55faec52d40c062acfc689c71ff212 av_one_third  avia-builder-el-83  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2kbqw6j-10c323ba1b2a58a4853d46cc98a4edc5\">\n#top .av-special-heading.av-2kbqw6j-10c323ba1b2a58a4853d46cc98a4edc5{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2kbqw6j-10c323ba1b2a58a4853d46cc98a4edc5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2kbqw6j-10c323ba1b2a58a4853d46cc98a4edc5 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2kbqw6j-10c323ba1b2a58a4853d46cc98a4edc5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2kbqw6j-10c323ba1b2a58a4853d46cc98a4edc5 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-84  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Gain de temps lors du traitement des commandes<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2hhtp4r-1c55f1682246b0c7154660b6e33e92c1\">\n.avia-section.av-2hhtp4r-1c55f1682246b0c7154660b6e33e92c1{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/01\/inotec-aussendienst.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_6'  class='avia-section av-2hhtp4r-1c55f1682246b0c7154660b6e33e92c1 main_color avia-section-large avia-no-shadow  avia-builder-el-85  el_after_av_section  el_before_av_section  lmibox1 avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116279'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-2g27mp7-5d9adad1d982dd0b2d416f7bdadf823d sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2g27mp7-5d9adad1d982dd0b2d416f7bdadf823d\">\n.flex_column.av-2g27mp7-5d9adad1d982dd0b2d416f7bdadf823d{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-2g27mp7-5d9adad1d982dd0b2d416f7bdadf823d av_one_full  avia-builder-el-86  el_before_av_one_third  avia-builder-el-first  lmh2w first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ekt9gb-42a490252bab08b3e856fe966084e169\">\n#top .av-special-heading.av-2ekt9gb-42a490252bab08b3e856fe966084e169{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2ekt9gb-42a490252bab08b3e856fe966084e169 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2ekt9gb-42a490252bab08b3e856fe966084e169 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2ekt9gb-42a490252bab08b3e856fe966084e169 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2ekt9gb-42a490252bab08b3e856fe966084e169 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-87  avia-builder-el-no-sibling  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Les avantages de l\u2019utilisation du traitement num\u00e9rique des commandes dans le Field Service Management<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-2dyjfpn-37ecc240df4a6627f17f6a9bd684a885 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2dyjfpn-37ecc240df4a6627f17f6a9bd684a885\">\n.flex_column.av-2dyjfpn-37ecc240df4a6627f17f6a9bd684a885{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-2dyjfpn-37ecc240df4a6627f17f6a9bd684a885 av_one_third  avia-builder-el-88  el_after_av_one_full  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2c37iwr-1b5b151c99083e58f9f88bf25fa5a255\">\n.iconbox.av-2c37iwr-1b5b151c99083e58f9f88bf25fa5a255 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-2c37iwr-1b5b151c99083e58f9f88bf25fa5a255 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-2c37iwr-1b5b151c99083e58f9f88bf25fa5a255 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-2c37iwr-1b5b151c99083e58f9f88bf25fa5a255 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-2c37iwr-1b5b151c99083e58f9f88bf25fa5a255 av-no-box  avia-builder-el-89  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Am\u00e9lioration de l\u2019\u00e9change d\u2019informations\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue83c' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Am\u00e9lioration de l\u2019\u00e9change d\u2019informations<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Une <strong>bonne communication<\/strong> au sein de l\u2019\u00e9quipe de service est une condition pr\u00e9alable \u00e0 un <strong>processus de service fluide<\/strong>. En centralisant toutes les informations relatives aux ordres de service gr\u00e2ce au <strong>traitement num\u00e9rique des commandes<\/strong> dans L-mobile service, toutes les personnes concern\u00e9es disposent \u00e0 tout moment du m\u00eame niveau d\u2019informations.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-29ogvsb-9adf3075780ade755876c7027e1d9b90\">\n.flex_column.av-29ogvsb-9adf3075780ade755876c7027e1d9b90{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-29ogvsb-9adf3075780ade755876c7027e1d9b90 av_one_third  avia-builder-el-90  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-839vaz-db1344f33bff4c68b3aa918fc2e9b5b6\">\n.iconbox.av-839vaz-db1344f33bff4c68b3aa918fc2e9b5b6 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-839vaz-db1344f33bff4c68b3aa918fc2e9b5b6 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-839vaz-db1344f33bff4c68b3aa918fc2e9b5b6 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-839vaz-db1344f33bff4c68b3aa918fc2e9b5b6 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-839vaz-db1344f33bff4c68b3aa918fc2e9b5b6 av-no-box  avia-builder-el-91  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Gain de temps lors de la gestion des commandes\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue862' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Gain de temps lors de la gestion des commandes<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Un volume de commandes \u00e9lev\u00e9 demande beaucoup de temps. D\u2019une part, les donn\u00e9es doivent \u00eatre saisies rapidement, et d\u2019autre part, la qualit\u00e9 des donn\u00e9es clients, des donn\u00e9es de machines ou des notifications de panne ne doit pas \u00eatre affect\u00e9e par un manque de temps. Des outils pratiques comme les <strong>mod\u00e8les de commande<\/strong> facilitent la <strong>gestion des ordres de service<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-26vsp3v-c9f7ee935381d5055ccf912d56f4a1a8\">\n.flex_column.av-26vsp3v-c9f7ee935381d5055ccf912d56f4a1a8{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-26vsp3v-c9f7ee935381d5055ccf912d56f4a1a8 av_one_third  avia-builder-el-92  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-24ilkfv-be7a945770170a054f24df588fb4854b\">\n.iconbox.av-24ilkfv-be7a945770170a054f24df588fb4854b .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-24ilkfv-be7a945770170a054f24df588fb4854b .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-24ilkfv-be7a945770170a054f24df588fb4854b .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-24ilkfv-be7a945770170a054f24df588fb4854b .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-24ilkfv-be7a945770170a054f24df588fb4854b av-no-box  avia-builder-el-93  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Visibilit\u00e9 du processus de service\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue803' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Visibilit\u00e9 du processus de service<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>La complexit\u00e9 d\u2019un ordre de service peut vite prendre des proportions impr\u00e9visibles. C\u2019est pr\u00e9cis\u00e9ment dans ces cas qu\u2019il importe de garder une vue d\u2019ensemble. Avec un <strong>aper\u00e7u du statut en temps r\u00e9el<\/strong>, tous les collaborateurs du service restent \u00e0 jour et peuvent aussi informer les clients d\u2019une intervention de mani\u00e8re <strong>rapide et transparente<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-22lecsr-f9ad7644503b11dad7292de7a9ce05d1 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-22lecsr-f9ad7644503b11dad7292de7a9ce05d1\">\n.flex_column.av-22lecsr-f9ad7644503b11dad7292de7a9ce05d1{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-22lecsr-f9ad7644503b11dad7292de7a9ce05d1 av_one_third  avia-builder-el-94  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-224akl7-4a4bac24db4bc2dd6d945f1447400e93\">\n.iconbox.av-224akl7-4a4bac24db4bc2dd6d945f1447400e93 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-224akl7-4a4bac24db4bc2dd6d945f1447400e93 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-224akl7-4a4bac24db4bc2dd6d945f1447400e93 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-224akl7-4a4bac24db4bc2dd6d945f1447400e93 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-224akl7-4a4bac24db4bc2dd6d945f1447400e93 av-no-box  avia-builder-el-95  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Pr\u00e9paration optimale en amont pour la planification des interventions\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue841' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Pr\u00e9paration optimale en amont pour la planification des interventions<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Le <strong>traitement num\u00e9rique des commandes<\/strong> permet de mettre \u00e0 disposition toutes les informations importantes relatives \u00e0 une commande pour <strong>planifier les itin\u00e9raires et les interventions<\/strong>. Vos gestionnaires peuvent ainsi acc\u00e9der de mani\u00e8re centralis\u00e9e aux ordres de service et les planifier rapidement. Un avantage d\u00e9cisif pour un <strong>service client efficace<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-20jx1bf-751422e7c30f458b2292be7d9565296b\">\n.flex_column.av-20jx1bf-751422e7c30f458b2292be7d9565296b{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-20jx1bf-751422e7c30f458b2292be7d9565296b av_one_third  avia-builder-el-96  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1yog71n-a022e9341dc21bd50ab9cfa1ffba893b\">\n.iconbox.av-1yog71n-a022e9341dc21bd50ab9cfa1ffba893b .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1yog71n-a022e9341dc21bd50ab9cfa1ffba893b .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1yog71n-a022e9341dc21bd50ab9cfa1ffba893b .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1yog71n-a022e9341dc21bd50ab9cfa1ffba893b .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1yog71n-a022e9341dc21bd50ab9cfa1ffba893b av-no-box  avia-builder-el-97  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Synchronisation des donn\u00e9es en temps r\u00e9el avec votre syst\u00e8me ERP\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue896' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Synchronisation des donn\u00e9es en temps r\u00e9el avec votre syst\u00e8me ERP<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Ordres d\u2019installation, de maintenance ou de r\u00e9paration\u00a0: tous les ordres de service, les documents associ\u00e9s et les notes sont \u00e9chang\u00e9s automatiquement entre <strong>L-mobile service et votre syst\u00e8me ERP<\/strong> au moyen d\u2019une <strong>interface<\/strong>, de sorte que les deux syst\u00e8mes disposent toujours des donn\u00e9es les plus r\u00e9centes.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-oitff-e9735055fcf205f2f851e7e5b3e30f51\">\n.flex_column.av-oitff-e9735055fcf205f2f851e7e5b3e30f51{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-oitff-e9735055fcf205f2f851e7e5b3e30f51 av_one_third  avia-builder-el-98  el_after_av_one_third  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1uk9ekr-5065bd96de52948e6b5b895a30a94826\">\n.iconbox.av-1uk9ekr-5065bd96de52948e6b5b895a30a94826 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1uk9ekr-5065bd96de52948e6b5b895a30a94826 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1uk9ekr-5065bd96de52948e6b5b895a30a94826 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1uk9ekr-5065bd96de52948e6b5b895a30a94826 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1uk9ekr-5065bd96de52948e6b5b895a30a94826 av-no-box  avia-builder-el-99  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Acc\u00e9l\u00e9ration de la facturation\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Acc\u00e9l\u00e9ration de la facturation<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>D\u00e8s qu\u2019un ordre est termin\u00e9, il peut \u00eatre transmis directement \u00e0 la comptabilit\u00e9 sous forme num\u00e9rique. La <strong>centralisation et la mise \u00e0 disposition num\u00e9rique des donn\u00e9es<\/strong> relatives au traitement des commandes <strong>raccourcissent le processus de traitement<\/strong> et <strong>acc\u00e9l\u00e8rent la facturation <\/strong>dans le Field Service Management.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ssliuz-0bf01028ed4087d606ebf8b4963ce2b0\">\n#top .hr.hr-invisible.av-1ssliuz-0bf01028ed4087d606ebf8b4963ce2b0{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-1ssliuz-0bf01028ed4087d606ebf8b4963ce2b0 hr-invisible  avia-builder-el-100  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_7'  class='avia-section av-1r9w02z-8803787925f5e2af4026ee2bddd2fd9f main_color avia-section-default avia-no-border-styling  avia-builder-el-101  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116279'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1pnay5n-279a554232b40892bfa876948945c52f av_one_full  avia-builder-el-102  el_before_av_three_fifth  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-60fwa3-d12c57ea84e3e685ff55536a0e35630b\">\n#top .av-special-heading.av-60fwa3-d12c57ea84e3e685ff55536a0e35630b{\npadding-bottom:10px;\ncolor:#009acd;\nfont-size:28px;\n}\nbody .av-special-heading.av-60fwa3-d12c57ea84e3e685ff55536a0e35630b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-60fwa3-d12c57ea84e3e685ff55536a0e35630b .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-60fwa3-d12c57ea84e3e685ff55536a0e35630b .special-heading-inner-border{\nborder-color:#009acd;\n}\n.av-special-heading.av-60fwa3-d12c57ea84e3e685ff55536a0e35630b .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-60fwa3-d12c57ea84e3e685ff55536a0e35630b .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-60fwa3-d12c57ea84e3e685ff55536a0e35630b .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-60fwa3-d12c57ea84e3e685ff55536a0e35630b av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-103  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Le traitement simple des commandes avec L-mobile service dans la pratique<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>D\u00e9couvrez les fonctions et points forts de notre logiciel Field Service Management dans la d\u00e9mo gratuite, et ce o\u00f9 vous voulez et quand vous voulez\u00a0!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-1me94mj-adf6918e1e33540f33a5215f764cef06 sc-av_three_fifth av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-1me94mj-adf6918e1e33540f33a5215f764cef06 av_three_fifth  avia-builder-el-104  el_after_av_one_full  el_before_av_two_fifth  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1krqv0b-57c77337582b2a6c63b02e7953062bf8\">\n#top .avia-icon-list-container.av-1krqv0b-57c77337582b2a6c63b02e7953062bf8 .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-1krqv0b-57c77337582b2a6c63b02e7953062bf8 .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n#top #wrap_all .avia-icon-list-container.av-1krqv0b-57c77337582b2a6c63b02e7953062bf8 .av_iconlist_title{\ncolor:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-1krqv0b-57c77337582b2a6c63b02e7953062bf8  avia-builder-el-105  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-1krqv0b-57c77337582b2a6c63b02e7953062bf8 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-1ish9wb-aa78f9f6a0510f46ffa15279d73d8701 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Traitement num\u00e9rique et centralis\u00e9 de la gestion des donn\u00e9es de base et du traitement des commandes\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Traitement num\u00e9rique et centralis\u00e9 de la gestion des donn\u00e9es de base et du traitement des commandes<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Nous vous montrons dans la d\u00e9mo comment g\u00e9rer vos ordres dans L-mobile service afin de cr\u00e9er efficacement des ordres de service assortis de nombreuses informations pour le service technique sur le terrain.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1hzrytn-6e80742355d64730bf7cc88b5159c7f6 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : D\u00e9mo en direct des principales fonctions du logiciel Field Service\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >D\u00e9mo en direct des principales fonctions du logiciel Field Service<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Du traitement des commandes au rapport de service num\u00e9rique automatis\u00e9\u00a0: d\u00e9couvrez les points forts de L-mobile service pour le service interne et le service technique sur le terrain.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1fms4i3-a6708d60784beaf6e5322b4d66e98a4c avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Ic\u00f4ne : Le logiciel Field Service Management dans la pratique\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Le logiciel Field Service Management dans la pratique<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>D\u00e9couvrez comment l\u2019un de nos clients a r\u00e9ussi \u00e0 d\u00e9mat\u00e9rialiser l\u2019ensemble de son processus de service et peut aujourd\u2019hui travailler sans probl\u00e8me hors ligne et sans connexion r\u00e9seau sur le terrain.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" 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Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-17jpikb-647ab7ce44fff8e2dfb9847e089fd041\">\n.avia-section.av-17jpikb-647ab7ce44fff8e2dfb9847e089fd041{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-17jpikb-647ab7ce44fff8e2dfb9847e089fd041 main_color avia-section-default avia-no-border-styling  avia-builder-el-110  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116279'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-15jcpez-a14111ceda9c821ccf07e9eada70341c av_one_full  avia-builder-el-111  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-148cqx7-8744961d2a692c51d5bee203b9c33e38\">\n#top .av-special-heading.av-148cqx7-8744961d2a692c51d5bee203b9c33e38{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-148cqx7-8744961d2a692c51d5bee203b9c33e38 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-148cqx7-8744961d2a692c51d5bee203b9c33e38 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-148cqx7-8744961d2a692c51d5bee203b9c33e38 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-148cqx7-8744961d2a692c51d5bee203b9c33e38 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-148cqx7-8744961d2a692c51d5bee203b9c33e38 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-148cqx7-8744961d2a692c51d5bee203b9c33e38 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-148cqx7-8744961d2a692c51d5bee203b9c33e38 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-112  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Exemples pratiques d\u2019utilisation : comment votre \u00e9quipe de service est en mesure de coordonner efficacement les interventions de service gr\u00e2ce au traitement num\u00e9rique des commandes<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-12gjal7-ec8da93a70207d60ad2c54754ba7ace7 av_one_full  avia-builder-el-113  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11xp50b-d29ddf680088ee6d92db1770511aa387\">\n.avia-content-slider-element-container.av-11xp50b-d29ddf680088ee6d92db1770511aa387{\ncolor:#ffffff;\n}\n.avia-content-slider-element-container.av-11xp50b-d29ddf680088ee6d92db1770511aa387 .slide-entry{\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#ffffff;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='avia-content-slider-element-container av-11xp50b-d29ddf680088ee6d92db1770511aa387 solid avia-content-slider-element-slider avia-content-slider avia-smallarrow-slider avia-content-slider-active avia-content-slider-odd  avia-builder-el-114  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-nav-arrows-visible av-nav-dots-visible av-no-slider-navigation av-slideshow-manual av-loop-once av-loop-manual-endless av_inherit_color avia-content-slider1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:30}\"><div class='avia-smallarrow-slider-heading  no-content-slider-heading '><div class='new-special-heading'>&nbsp;<\/div><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-10' aria-describedby='av-svg-desc-10' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-10'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-10'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-11' aria-describedby='av-svg-desc-11' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-11'>Suivant<\/title>\n<desc id='av-svg-desc-11'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><\/div><div class=\"avia-content-slider-inner\"><div class=\"slide-entry-wrap\"><section class='slide-entry av-z6iyrv-b32a96bd91448c9ef65b563731769760 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-1 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Donner des r\u00e9ponses rapides, correctes et transparentes aux clients<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignleft wp-image-118630 size-medium\" title=\"L-mobile service, traitement num\u00e9rique des commandes dans le logiciel Field Service Management, statut des commandes transparent pour fournir des informations claires aux clients\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-300x214.jpg\" alt=\"L-mobile service, traitement num\u00e9rique des commandes dans le logiciel Field Service Management, statut des commandes transparent pour fournir des informations claires aux clients\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Comme tous les <strong>ordres de service sont saisis num\u00e9riquement et cr\u00e9\u00e9s de mani\u00e8re centralis\u00e9e<\/strong>, votre \u00e9quipe de service peut acc\u00e9der \u00e0 tous les documents relatifs aux ordres via L-mobile service. Cela repr\u00e9sente une aide pr\u00e9cieuse pour le support client, l\u2019affectation ainsi que pour les techniciens, facilitant ainsi le <strong>bon d\u00e9roulement des interventions de service<\/strong>.<\/p>\n<p>Il n\u2019est pas rare que les clients contactent le support client \u00e0 plusieurs reprises. Raison possible\u00a0: ils souhaitent savoir quand l\u2019\u00e9quipe de service s\u2019occupera de la r\u00e9paration de leur machine. Comme toutes les informations sur la commande sont document\u00e9es de mani\u00e8re centralis\u00e9e dans L-mobile service, chaque ordre de service est <strong>visible <\/strong>et <strong>tra\u00e7able <\/strong>pour tous les collaborateurs. Il est donc facile pour votre support client d\u2019informer le client du <strong>statut de sa commande<\/strong> et de r\u00e9pondre de mani\u00e8re d\u00e9taill\u00e9e \u00e0 ses questions.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-xrxz7v-e20f22eb75ca1d0257ea9d9ea8254689 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-2 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Contrat de maintenance : traitement des commandes automatis\u00e9 pour les interventions r\u00e9currentes<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignleft wp-image-118560 size-medium\" title=\"L-mobile service, traitement num\u00e9rique des commandes dans le logiciel Field Service Management, g\u00e9n\u00e9ration d\u2019ordres de service automatis\u00e9s \u00e0 partir de contrats de maintenance\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-automatisierte-wartungsauftraege-300x214.jpg\" alt=\"L-mobile service, traitement num\u00e9rique des commandes dans le logiciel Field Service Management, g\u00e9n\u00e9ration d\u2019ordres de service automatis\u00e9s \u00e0 partir de contrats de maintenance\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-automatisierte-wartungsauftraege-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-automatisierte-wartungsauftraege-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-automatisierte-wartungsauftraege-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-automatisierte-wartungsauftraege.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Vos techniciens de service doivent effectuer des <strong>maintenances de routine<\/strong> chez vos clients. Les conditions-cadres de ces interventions de service sont r\u00e9gl\u00e9es dans le <strong>contrat de maintenance<\/strong> correspondant et sont g\u00e9r\u00e9es par le service interne. Le service interne doit cependant traiter quotidiennement de nombreuses autres interventions de service en plus de ces commandes de maintenance r\u00e9currentes. Lorsque le volume des commandes est \u00e9lev\u00e9, vos collaborateurs du traitement des commandes doivent garder une vue d\u2019ensemble.<\/p>\n<p><strong>Des plans de maintenance automatis\u00e9s<\/strong> bas\u00e9s sur les <strong>contrats de maintenance conclus dans L-mobile service<\/strong> \u00e9vitent que des interventions de routine importantes soient oubli\u00e9es. Diff\u00e9rents <strong>plans de maintenance peuvent \u00eatre cr\u00e9\u00e9s<\/strong> et d\u00e9finis dans le contrat de maintenance. Le logiciel Field Service Management identifie au moyen d\u2019un intervalle d\u00e9fini \u00e0 quel moment doit se d\u00e9rouler la prochaine intervention. Un <strong>ordre de service correspondant est cr\u00e9\u00e9 automatiquement<\/strong>, sans travail suppl\u00e9mentaire pour vos collaborateurs.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-wgbijf-2ab62b570e7b57bdfa157440aed8dbb6 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-3 slide-parity-odd  post-entry-last  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Un ordre de service, plusieurs interventions de service : un traitement simple des commandes pour des probl\u00e8mes complexes<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignleft wp-image-118105 size-medium\" title=\"L-mobile service, traitement num\u00e9rique des commandes dans le logiciel Field Service Management, regrouper plusieurs interventions de service dans un ordre de service\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceteams-im-einsatz-300x214.jpg\" alt=\"L-mobile service, traitement num\u00e9rique des commandes dans le logiciel Field Service Management, regrouper plusieurs interventions de service dans un ordre de service\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceteams-im-einsatz-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceteams-im-einsatz-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceteams-im-einsatz-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceteams-im-einsatz.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>De nombreuses \u00e9quipes de service accompagnent des clients disposant d\u2019installations de production complexes, compos\u00e9es de plusieurs machines. Tant l\u2019entretien que la r\u00e9paration de ces installations peuvent s\u2019av\u00e9rer extr\u00eamement complexes. Il est souvent n\u00e9cessaire de faire appel \u00e0 plusieurs <strong>techniciens de service aux expertises vari\u00e9es<\/strong> pour r\u00e9aliser les <strong>diff\u00e9rentes \u00e9tapes d\u2019une r\u00e9paration<\/strong>. Vous souhaitez n\u00e9anmoins regrouper toutes les prestations de service \u00e0 fournir \u00e0 votre client en un seul ordre de r\u00e9paration pour all\u00e9ger au maximum la <strong>charge administrative<\/strong>.<\/p>\n<p>Avec le traitement num\u00e9rique des commandes de L-mobile service, votre \u00e9quipe de service peut <strong>r\u00e9unir plusieurs interventions en un seul ordre de service<\/strong>. Diff\u00e9rentes interventions peuvent ainsi \u00eatre attribu\u00e9es directement aux techniciens de service appropri\u00e9s. Les techniciens affectent ensuite le temps de travail et le mat\u00e9riel n\u00e9cessaire \u00e0 leurs interventions respectives, tout en les ajoutant simultan\u00e9ment \u00e0 l\u2019ordre de service. Toutes les interventions de service sont enregistr\u00e9es<strong> de mani\u00e8re d\u00e9taill\u00e9e et synoptique<\/strong> dans un ordre de service, et donc dans un jeu unique de donn\u00e9es.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_9'  class='avia-section av-v9jb0b-7433cadeec7545f9780ada823fbd624b main_color avia-section-large avia-no-border-styling  avia-builder-el-115  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116279'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-srex63-38ecb71546f868392df10977a4237e04 av_one_full  avia-builder-el-116  el_before_av_one_full  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qyx8x7-910399a17a9c24a1394cee0ad6184dad\">\n#top .av-special-heading.av-qyx8x7-910399a17a9c24a1394cee0ad6184dad{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-qyx8x7-910399a17a9c24a1394cee0ad6184dad .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-qyx8x7-910399a17a9c24a1394cee0ad6184dad .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-qyx8x7-910399a17a9c24a1394cee0ad6184dad .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-qyx8x7-910399a17a9c24a1394cee0ad6184dad .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-qyx8x7-910399a17a9c24a1394cee0ad6184dad .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-qyx8x7-910399a17a9c24a1394cee0ad6184dad av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-117  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Quand un traitement transparent des commandes du Field Service Management devient le garant du succ\u00e8s du service client<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-lrcui3-20ef8fa29601bf14f3c920ca39dd0506 av_one_full  avia-builder-el-118  el_after_av_one_full  el_before_av_one_full  first flex_column_div  column-top-margin'     ><p><section  class='av_textblock_section av-kju26j-84c8828e0c1f9ba4f9e40619b280765e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>De nombreuses entreprises g\u00e8rent les donn\u00e9es relatives \u00e0 leurs commandes en priorit\u00e9 dans leur syst\u00e8me ERP. Pour un <strong>processus de service sans changement de support<\/strong>, il \u00e9tait tr\u00e8s important pour notre client <strong>INOTEC Sicherheitstechnik GmbH<\/strong> que le <strong>logiciel Field Service Management<\/strong> et le <strong>syst\u00e8me ERP<\/strong> fonctionnent parfaitement de concert. L\u2019int\u00e9gration de L-mobile service \u00e0 la solution ERP de <strong>Proalpha<\/strong> permet \u00e0 l\u2019\u00e9quipe de service de tout pr\u00e9parer de mani\u00e8re optimale pour chaque intervention de service. Dans la <strong>vid\u00e9o de r\u00e9f\u00e9rence<\/strong>, son directeur Michael Langerbein et son \u00e9quipe de service vous montrent \u00e0 quoi ressemble aujourd\u2019hui le travail avec L-mobile service chez le fabricant leader dans le domaine de l\u2019\u00e9clairage de secours et de s\u00e9curit\u00e9.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-testimonial-wrapper av-irao7f-76d165c4a089fd4d309ece437c505e67 avia-slider-testimonials avia-slider-2-testimonials avia_animate_when_almost_visible av-slideshow-ui av-control-default av-slider-hover-pause av-slideshow-autoplay av-loop-endless av-loop-manual-endless' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:true,&quot;show_slide_delay&quot;:0}\">\n<section class=\"avia-testimonial-row\"><div class='avia-testimonial av-i3krgr-bab924085d2687105923d81333797768 avia-testimonial-row-1 avia-first-testimonial flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>\u00ab\u00a0Pour certains grands projets, qui s\u2019\u00e9tendent parfois sur plusieurs ann\u00e9es, il arrive que l\u2019on travaille \u00e0 plusieurs reprises sur le m\u00eame projet avec diff\u00e9rents clients. Avant, ce n\u2019\u00e9tait pas possible de les associer. Depuis l\u2019introduction du [L-mobile service] CRM haben wir eine Variante geschaffen, dass man diese verschiedenen Projekte in einem gro\u00dfen [Service]CRM [L-mobile service], nous avons cr\u00e9\u00e9 une variante qui permet de regrouper ces diff\u00e9rents projets dans un seul grand objet [Service], afin que toutes les informations soient r\u00e9unies en un seul endroit.\u00a0\u00bb<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Frank Scheferhoff<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Responsable du service client chez INOTEC Sicherheitstechnik GmbH<\/span><\/div><\/div><\/div><\/div>\n<\/section><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Pr\u00e9c\u00e9dent\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-12' aria-describedby='av-svg-desc-12' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-12'>Pr\u00e9c\u00e9dent<\/title>\n<desc id='av-svg-desc-12'>Pr\u00e9c\u00e9dent<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Pr\u00e9c\u00e9dent<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Suivant\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-13' aria-describedby='av-svg-desc-13' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-13'>Suivant<\/title>\n<desc id='av-svg-desc-13'>Suivant<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Suivant<\/span><\/a><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-fxaouj-af4be753bee8bb714315d76e7f6e17ff-wrap avia-button-right  avia-builder-el-121  el_after_av_testimonials  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/fr\/communique-de-reference\/inotec-sicherheitstechnik-gmbh-communique-reference\/'  class='avia-button av-fxaouj-af4be753bee8bb714315d76e7f6e17ff av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Voir le rapport de r\u00e9f\u00e9rence\"><span class='avia_iconbox_title' >Voir le rapport de r\u00e9f\u00e9rence<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dswznf-1f94cc1cb39bb39c81e9bb1d137a13de\">\n.flex_column.av-dswznf-1f94cc1cb39bb39c81e9bb1d137a13de{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-dswznf-1f94cc1cb39bb39c81e9bb1d137a13de av_one_full  avia-builder-el-122  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-1' class='av-masonry av-cyq3kb-52d2fae684453c00d309e3aff6ad689c noHover av-flex-size av-large-gap av-hover-overlay- av-masonry-animation-active av-masonry-col-4 av-caption-always av-caption-style- av-masonry-entries ' data-post_id=\"116279\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/fr\/reference\/swecon-baumaschinen-gmbh\/\"  id='av-masonry-1-item-114634' data-av-masonry-item='114634' class='av-masonry-entry isotope-item post-114634 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-collaborateurs branche-industrie-du-batiment erp_system-microsoft-dynamics-nav-365-business-central land-allemagne produkt-gestion-des-services-numeriques-fr referenzbericht_vorhanden-avec-rapport-de-reference  av-masonry-item-with-image' title=\"Field Service Management L-mobile et ventes mobiles CRM &#038; sales communiqu\u00e9 de r\u00e9f\u00e9rence Swecon Baumaschinen GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Swecon.jpg\" title=\"Field Service Management L-mobile et ventes mobiles CRM &#038; sales communiqu\u00e9 de r\u00e9f\u00e9rence Swecon Baumaschinen GmbH\" alt=\"Field Service Management L-mobile et ventes mobiles CRM &amp; sales communiqu\u00e9 de r\u00e9f\u00e9rence Swecon Baumaschinen GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/reference\/grimme-landmaschinenfabrik-gmbh-und-co-kg\/\"  id='av-masonry-1-item-43932' data-av-masonry-item='43932' class='av-masonry-entry isotope-item post-43932 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-plus-de-1-000-collaborateurs branche-ingenierie-des-machines-et-des-installations erp_system-microsoft-dynamics-ax-fr-2 land-allemagne produkt-gestion-des-services-numeriques-fr referenzbericht_vorhanden-avec-rapport-de-reference  av-masonry-item-with-image' title=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Grimme Landmaschinenfabrik GmbH &#038; Co KG communiqu\u00e9 de r\u00e9f\u00e9rence\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Grimme-logo-wei\u00df.jpg\" title=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Grimme Landmaschinenfabrik GmbH &#038; Co KG communiqu\u00e9 de r\u00e9f\u00e9rence\" alt=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Grimme Landmaschinenfabrik GmbH &amp; Co KG communiqu\u00e9 de r\u00e9f\u00e9rence\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/reference\/deutsche-windtechnik-offshore-und-consulting-gmbh\/\"  id='av-masonry-1-item-43951' data-av-masonry-item='43951' class='av-masonry-entry isotope-item post-43951 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-plus-de-1-000-collaborateurs branche-services erp_system-proalpha-fr land-allemagne land-espagne land-france land-union-europeenne produkt-gestion-des-services-numeriques-fr referenzbericht_vorhanden-avec-rapport-de-reference  av-masonry-item-with-image' title=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Deutsche Windtechnik Offshore und Consulting GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/12\/dwt.jpg\" title=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Deutsche Windtechnik Offshore und Consulting GmbH\" alt=\"L-mobile field service management communiqu\u00e9 de r\u00e9f\u00e9rence Deutsche Windtechnik Offshore und Consulting GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/reference\/inotec-sicherheitstechnik-gmbh\/\"  id='av-masonry-1-item-43779' data-av-masonry-item='43779' class='av-masonry-entry isotope-item post-43779 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-collaborateurs branche-electronique branche-lindustrie-de-la-fabrication erp_system-proalpha-fr land-allemagne produkt-gestion-des-services-numeriques-fr produkt-logistique-dentrepot-numerisee produkt-ventes-mobiles referenzbericht_vorhanden-avec-rapport-de-reference  av-masonry-item-with-image' title=\"L-mobile logistique des entrep\u00f4ts num\u00e9riques Infor COM &#8211; gestion de services num\u00e9riques rapport de reference INOTEC Sicherheitstechnik GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/inotec-1.jpg\" title=\"L-mobile logistique des entrep\u00f4ts num\u00e9riques Infor COM &#8211; gestion de services num\u00e9riques rapport de reference INOTEC Sicherheitstechnik GmbH\" alt=\"L-mobile logistique des entrep\u00f4ts num\u00e9riques Infor COM - gestion de services num\u00e9riques rapport de reference INOTEC Sicherheitstechnik GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><\/div><\/div><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-awg9uj-ae577ef625d44cb82566473358c18cfb\">\n.avia-section.av-awg9uj-ae577ef625d44cb82566473358c18cfb{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/digitale-serviceberichte-im-field-service.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-awg9uj-ae577ef625d44cb82566473358c18cfb .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#009acd;\n}\n<\/style>\n<div id='av_section_10'  class='avia-section av-awg9uj-ae577ef625d44cb82566473358c18cfb main_color avia-section-large avia-no-border-styling  avia-builder-el-124  el_after_av_section  avia-builder-el-last  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active container_wrap fullsize'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116279'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-96lc3f-1198ed569d668a77ad6dab97ddc5d763\">\n.flex_column.av-96lc3f-1198ed569d668a77ad6dab97ddc5d763{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-96lc3f-1198ed569d668a77ad6dab97ddc5d763 av_one_full  avia-builder-el-125  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-784gxn-fdaf1f9c6fb4096e4613b297ecf3f370\">\n#top .av-special-heading.av-784gxn-fdaf1f9c6fb4096e4613b297ecf3f370{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-784gxn-fdaf1f9c6fb4096e4613b297ecf3f370 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-784gxn-fdaf1f9c6fb4096e4613b297ecf3f370 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-784gxn-fdaf1f9c6fb4096e4613b297ecf3f370 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-784gxn-fdaf1f9c6fb4096e4613b297ecf3f370 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-784gxn-fdaf1f9c6fb4096e4613b297ecf3f370 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-784gxn-fdaf1f9c6fb4096e4613b297ecf3f370 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-784gxn-fdaf1f9c6fb4096e4613b297ecf3f370 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-126  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Autres fonctions de L-mobile service pour un processus de service num\u00e9rique et efficace dans le service interne et le service technique sur le terrain<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>D\u00e9couvrez d\u2019autres points forts de notre logiciel Field Service Management pour optimiser et num\u00e9riser votre service client<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5ywt97-37b20a789537a48054f566773993b231\">\n#top .av_textblock_section.av-5ywt97-37b20a789537a48054f566773993b231 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-5ywt97-37b20a789537a48054f566773993b231 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>L-mobile service est une <strong>solution compl\u00e8te qui prend en charge vos processus de service<\/strong>. En cons\u00e9quence, vous et votre \u00e9quipe de service disposez, en plus d\u2019un traitement num\u00e9rique des commandes, <strong>d\u2019autres fonctions<\/strong> qui permettent de r\u00e9aliser un Field Service Management efficace. De la <strong>gestion centralis\u00e9e des donn\u00e9es de base<\/strong> \u00e0 la <strong>planification optimis\u00e9e des itin\u00e9raires et des interventions<\/strong> au moyen du <strong>tableau de planification num\u00e9rique<\/strong>, en passant par <strong>l\u2019application Field Service mobile<\/strong> pour votre service technique sur le terrain, d\u00e9couvrez les points forts de notre logiciel Field Service Management.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-44ewp7-be4f09aff244398f238d454f4c11db74\">\n.flex_column.av-44ewp7-be4f09aff244398f238d454f4c11db74{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-44ewp7-be4f09aff244398f238d454f4c11db74 av_one_full  avia-builder-el-128  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-2' class='av-masonry av-2gx9xn-e39a09df450923ce7001f33847fe2d58 noHover av-fixed-size av-large-gap av-hover-overlay-bluronhover av-masonry-animation- av-masonry-col-4 av-caption-always av-caption-style-overlay av-masonry-entries av-orientation-landscape-large lmmf' data-post_id=\"116279\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/reporting-en-temps-reel\/\"  id='av-masonry-2-item-102141' data-av-masonry-item='102141' class='av-masonry-entry isotope-item post-102141 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion-field-service-management-reporting funktion_paket-sales-et-service funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-prevision software_spezifikation-proalpha-fr software_spezifikation-reporting-fr software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr software_spezifikation-tableau-de-bord-du-service  av-masonry-item-with-image' title=\"lmobile-reporting-field-service-kpi\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-reporting-field-service-kpi-705x353.jpg);\"  title=\"lmobile-reporting-field-service-kpi\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Service de reporting en temps r\u00e9el<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/traitement-des-commandes\/\"  id='av-masonry-2-item-116279' data-av-masonry-item='116279' class='av-masonry-entry isotope-item post-116279 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion_paket-sales-et-service funktion_paket-sales-pro-fr funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-interventions-de-service software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-ordre-de-service-mobile software_spezifikation-proalpha-fr software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr  av-masonry-item-with-image' title=\"servicemitarbeiterin-im-innendienst-am-telefon\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/04\/servicemitarbeiterin-im-innendienst-am-telefon.jpg);\"  title=\"servicemitarbeiterin-im-innendienst-am-telefon\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Traitement des commandes<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/gestion-numerique-appareils\/\"  id='av-masonry-2-item-116333' data-av-masonry-item='116333' class='av-masonry-entry isotope-item post-116333 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-equipement software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-proalpha-fr software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr software_spezifikation-surveillance-des-appareils  av-masonry-item-with-image' title=\"Fonctions Field Service Management L-mobile Surveillance de l&#8217;\u00e9quipement et des appareils\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/08\/tielbild-705x353.jpg);\"  title=\"Fonctions Field Service Management L-mobile Surveillance de l&#8217;\u00e9quipement et des appareils\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Gestion num\u00e9rique des appareils<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/creer-listes-controle\/\"  id='av-masonry-2-item-116375' data-av-masonry-item='116375' class='av-masonry-entry isotope-item post-116375 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion_paket-sales-et-service funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-formulaires-dynamiques software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-listes-de-controle software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-proalpha-fr software_spezifikation-recu-de-service-en-ligne software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr  av-masonry-item-with-image' title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-digitale-checklisten-servicetechniker-im-einsatz-705x353.jpg);\"  title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Listes de contr\u00f4le num\u00e9riques<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/logiciel-affectation-field-service\/\"  id='av-masonry-2-item-97385' data-av-masonry-item='97385' class='av-masonry-entry isotope-item post-97385 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion_paket-sales-et-service funktion_paket-sales-pro-fr funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-logiciel-de-deploiement-de-services-en-ligne software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-proalpha-fr software_spezifikation-recu-de-service-en-ligne software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr  av-masonry-item-with-image' title=\"servicetechniker-mit-digitaler-checkliste\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/04\/servicetechniker-mit-digitaler-checkliste-705x397.jpg);\"  title=\"servicetechniker-mit-digitaler-checkliste\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Application Field Service mobile<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/gestion-donnees-de-base\/\"  id='av-masonry-2-item-116297' data-av-masonry-item='116297' class='av-masonry-entry isotope-item post-116297 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion_paket-sales-fr funktion_paket-sales-et-service funktion_paket-sales-pro-fr funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-crm-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-clients software_spezifikation-gestion-des-clients-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-proalpha-fr software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr software_spezifikation-systeme-crm  av-masonry-item-with-image' title=\"lmobile-service-stammdatenmanagement\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-service-stammdatenmanagement-705x353.jpg);\"  title=\"lmobile-service-stammdatenmanagement\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Gestion des donn\u00e9es de base<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/logiciel-planification-interventions-techniciens\/\"  id='av-masonry-2-item-97382' data-av-masonry-item='97382' class='av-masonry-entry isotope-item post-97382 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion_paket-sales-et-service funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-planification-des-interventions software_spezifikation-planification-des-interventions-des-techniciens-de-service software_spezifikation-planification-graphique-des-interventions software_spezifikation-proalpha-fr software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr  av-masonry-item-with-image' title=\"disponent-digitale-plantafel\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2025\/12\/disponent-digitale-plantafel-705x397.jpg);\"  title=\"disponent-digitale-plantafel\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Planification des interventions avec le tableau de planification num\u00e9rique<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/realite-augmentee-field-service-management\/\"  id='av-masonry-2-item-97371' data-av-masonry-item='97371' class='av-masonry-entry isotope-item post-97371 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-fr funktion_erp-ax-fr funktion_erp-independant-de-lerp funktion_erp-independant-de-erp funktion_erp-infor-com-fr funktion_erp-ms-dynamics-fr funktion_erp-proalpha-fr funktion_erp-sage-ol-fr funktion_erp-sap-fr funktion_erp-sap-business-one-fr funktion-field-service-management funktion-field-service-management-realite-augmentee funktion_paket-sales-et-service funktion_paket-service-fr funktion_paket-service-pro-fr software_spezifikation-alphaplan-fr software_spezifikation-business-one-fr software_spezifikation-field-service-management-fr software_spezifikation-field-service-management-fr-fr software_spezifikation-gestion-des-interventions-de-service software_spezifikation-infor-com-fr software_spezifikation-infranet-fr software_spezifikation-logiciel software_spezifikation-logiciel-de-deploiement-de-services-en-ligne software_spezifikation-microsoft-dynamics-365-business-central-fr software_spezifikation-microsoft-dynamics-nav-fr software_spezifikation-ms-dynamics-fr software_spezifikation-nav-fr software_spezifikation-proalpha-fr software_spezifikation-realite-augmentee software_spezifikation-recu-de-service-en-ligne software_spezifikation-sage-100-fr software_spezifikation-sap-fr software_spezifikation-service-4-0-fr software_spezifikation-support-augmente  av-masonry-item-with-image' title=\"lmobile-augmented-reality-remote-service\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service-705x353.jpg);\"  title=\"lmobile-augmented-reality-remote-service\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Service \u00e0 distance avec r\u00e9alit\u00e9 augment\u00e9e<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gr\u00e2ce \u00e0 l\u2019int\u00e9gration de L-mobile service au syst\u00e8me ERP existant, le traitement des commandes dans le Field Service Management peut \u00eatre organis\u00e9 au sein d\u2019un seul syst\u00e8me de mani\u00e8re simple et efficace, sans risque d\u2019erreurs. De la saisie des commandes aux ordres de service automatis\u00e9s dans le cadre de contrats de maintenance, en passant par un historique d\u00e9taill\u00e9\u00a0: le logiciel Field Service Management fournit les outils n\u00e9cessaires pour pr\u00e9parer parfaitement les interventions de vos techniciens de service.<\/p>\n","protected":false},"author":2,"featured_media":160790,"parent":97346,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"funktion_hauptseite":[],"funktion_paket":[1215,1217,1213,1216],"hr_abteilung":[],"software_spezifikation":[4138,4128,4130,4131,4132,4126,4139,4594,4134,3877,3875,4135,4136,4480,4137,4129,4127,4133],"class_list":["post-116279","page","type-page","status-publish","has-post-thumbnail","hentry","funktion_erp-alphaplan-fr","funktion_erp-ax-fr","funktion_erp-independant-de-lerp","funktion_erp-independant-de-erp","funktion_erp-infor-com-fr","funktion_erp-ms-dynamics-fr","funktion_erp-proalpha-fr","funktion_erp-sage-ol-fr","funktion_erp-sap-fr","funktion_erp-sap-business-one-fr","funktion-field-service-management","funktion_paket-sales-et-service","funktion_paket-sales-pro-fr","funktion_paket-service-fr","funktion_paket-service-pro-fr","software_spezifikation-alphaplan-fr","software_spezifikation-business-one-fr","software_spezifikation-field-service-management-fr","software_spezifikation-field-service-management-fr-fr","software_spezifikation-gestion-des-interventions-de-service","software_spezifikation-infor-com-fr","software_spezifikation-infranet-fr","software_spezifikation-interventions-de-service","software_spezifikation-logiciel","software_spezifikation-microsoft-dynamics-365-business-central-fr","software_spezifikation-microsoft-dynamics-nav-fr","software_spezifikation-ms-dynamics-fr","software_spezifikation-nav-fr","software_spezifikation-ordre-de-service-mobile","software_spezifikation-proalpha-fr","software_spezifikation-sage-100-fr","software_spezifikation-sap-fr","software_spezifikation-service-4-0-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Traitement des commandes du Field Service avec L-mobile service<\/title>\n<meta name=\"description\" content=\"Avec le traitement digital des commandes, vous g\u00e9rez les ordres de service, les contrats de maintenance et assurez un \u00e9change transparent des informations\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/traitement-des-commandes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Traitement des commandes\" \/>\n<meta property=\"og:description\" content=\"Gr\u00e2ce \u00e0 l\u2019int\u00e9gration de L-mobile service au syst\u00e8me ERP existant, le traitement des commandes dans le Field Service Management peut \u00eatre organis\u00e9 au sein d\u2019un seul syst\u00e8me de mani\u00e8re simple et efficace, sans risque d\u2019erreurs. 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property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"24 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/traitement-des-commandes\/\",\"url\":\"https:\/\/l-mobile.com\/fr\/solutions-et-services\/field-service-management\/traitement-des-commandes\/\",\"name\":\"Traitement des commandes du Field Service avec L-mobile 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