{"id":97347,"date":"2022-06-24T11:48:53","date_gmt":"2022-06-24T09:48:53","guid":{"rendered":"https:\/\/l-mobile.com\/?page_id=97347"},"modified":"2025-08-18T09:28:25","modified_gmt":"2025-08-18T07:28:25","slug":"realidad-aumentada-en-gestion-servicio-atencion-tecnica","status":"publish","type":"page","link":"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/realidad-aumentada-en-gestion-servicio-atencion-tecnica\/","title":{"rendered":"Servicio remoto con realidad aumentada"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ly9ldrt-02cceebdced1bb1bd76e88fa298ccbc4\">\n.avia-section.av-1ly9ldrt-02cceebdced1bb1bd76e88fa298ccbc4{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-augmented-reality-remote-service.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-1ly9ldrt-02cceebdced1bb1bd76e88fa298ccbc4 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  lmhf avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97347'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ll6ni9l-bb7e84dc4cf004f38c593f24022c86de\">\n.flex_column.av-1ll6ni9l-bb7e84dc4cf004f38c593f24022c86de{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1ll6ni9l-bb7e84dc4cf004f38c593f24022c86de av_one_full  avia-builder-el-1  el_before_av_one_full  avia-builder-el-first  lmh1 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1l0jmjax-09042186086d847cf20fc2fbae641173\">\n#top .av-special-heading.av-1l0jmjax-09042186086d847cf20fc2fbae641173{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1l0jmjax-09042186086d847cf20fc2fbae641173 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1l0jmjax-09042186086d847cf20fc2fbae641173 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1l0jmjax-09042186086d847cf20fc2fbae641173 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Trabajar de manera m\u00e1s eficiente con el servicio remoto: realidad aumentada en la gesti\u00f3n de servicio de atenci\u00f3n t\u00e9cnica <\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1jow1zo9-3516203c19b7cc56e2309e3566264c3c\">\n.flex_column.av-1jow1zo9-3516203c19b7cc56e2309e3566264c3c{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1jow1zo9-3516203c19b7cc56e2309e3566264c3c av_one_full  avia-builder-el-3  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><p><section  class='av_textblock_section av-1jeayfcp-34428f739192b48de1e37ac5ae0db61e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Utiliza las posibilidades del <strong>servicio remoto<\/strong> para aumentar la calidad de la atenci\u00f3n al cliente y optimizar la <strong>tasa de reparaciones a la primera<\/strong>. Con la ayuda de la <strong>soluci\u00f3n integrada de realidad aumentada<\/strong> del software de servicio de atenci\u00f3n t\u00e9cnica <strong>L-mobile service<\/strong>, se pueden acelerar las intervenciones de servicio t\u00e9cnico, aumentar la productividad de los t\u00e9cnicos y facilitar el trabajo del servicio externo con mayor sencillez y eficiencia.<\/p>\n<p>Mediante la <strong>aplicaci\u00f3n m\u00f3vil de servicio t\u00e9cnico<\/strong>, tanto los t\u00e9cnicos como los propios clientes pueden <strong>ponerse en contacto con expertos de tu organizaci\u00f3n de servicio<\/strong> utilizando una soluci\u00f3n de RA para resolver fallos y errores en m\u00e1quinas, instalaciones o sistemas. As\u00ed, <strong>ahorras tiempo<\/strong>, <strong>reduces gastos de desplazamiento<\/strong> y puedes responder antes a los problemas de los clientes, lo que, a su vez, aminora el tiempo de inactividad de los equipos y garantiza la satisfacci\u00f3n de la clientela con tu oferta de servicios.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1j06bt95-7a1845dcf1fb68496e99e644b7b5574f\">\n#top .hr.hr-invisible.av-1j06bt95-7a1845dcf1fb68496e99e644b7b5574f{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-1j06bt95-7a1845dcf1fb68496e99e644b7b5574f hr-invisible  avia-builder-el-5  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container av-1gxp4bkp-f5fcd54a79c0a3d8736a1fdfb5282437 main_color 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t\u00e9cnica<\/span><\/a><\/li>\n<li class='menu-item av-1g8gmzll-07fd87b7281b22800be2425133f4a970 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-2' role='menuitem'><a href='https:\/\/l-mobile.com\/es\/?page_id=132533'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Integraci\u00f3n ERP<\/span><\/a><\/li>\n<li class='menu-item av-52m7r3t-613863905108d5381f00ff7e30f008c6 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-3' role='menuitem'><a href='https:\/\/l-mobile.com\/es\/recursos-y-contacto\/contacto\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contactar<\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div>\n<div id='av_section_2'  class='avia-section av-1eirlfdl-caae57de2d6241449835297670e3e07f main_color avia-section-default avia-no-border-styling  avia-builder-el-7  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97347'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1ds6j4ft-bc7ba77cfd4f83e54c2c0668d0528a64 av_one_full  avia-builder-el-8  el_before_av_one_full  avia-builder-el-first  lmh2 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1dhir3w9-484019c1ea9ea889239747acf39466b3\">\n#top .av-special-heading.av-1dhir3w9-484019c1ea9ea889239747acf39466b3{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1dhir3w9-484019c1ea9ea889239747acf39466b3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1dhir3w9-484019c1ea9ea889239747acf39466b3 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1dhir3w9-484019c1ea9ea889239747acf39466b3 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-9  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Servicio remoto y realidad aumentada: el camino hacia el servicio de atenci\u00f3n t\u00e9cnica del futuro<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-1cxh1ge1-2ae3094b19a121d895bb6d24c299a070 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Reparaciones, medidas de mantenimiento, montaje y controles de calidad: son muchas las intervenciones que los t\u00e9cnicos deben realizar a diario en el servicio de atenci\u00f3n t\u00e9cnica. La <strong>complejidad de las operaciones<\/strong> puede variar en gran medida. Mientras que instalar una m\u00e1quina puede ser un juego de ni\u00f1os para un t\u00e9cnico, m\u00e1s adelante el mismo empleado puede dudar de cu\u00e1l es la forma m\u00e1s sencilla de reparar ese sistema. Por supuesto, los profesionales del servicio de atenci\u00f3n t\u00e9cnica suelen tener <strong>conocimientos<\/strong> exhaustivos y <strong>habilidades de primera clase<\/strong> para trabajar en dicho servicio. Sin embargo, puede suceder que <strong>necesiten asistencia para resolver los problemas del cliente<\/strong>. Y esto suele ir acompa\u00f1ado de un retraso en la prestaci\u00f3n del servicio porque se requiera otra visita. Mientras que al cliente le genera, sobre todo, una buena dosis de nerviosismo, a ti este enfoque te hacer perder tiempo, dinero y valiosos recursos humanos que no se pueden utilizar en ning\u00fan otro lugar en ese momento.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-1ci4j709-4acd8ece7b01741a4b38aec9c068f117 sc-av_one_full av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-1ci4j709-4acd8ece7b01741a4b38aec9c068f117 av_one_full  avia-builder-el-11  el_after_av_one_full  avia-builder-el-last  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-1c43f1dl-b9532e37d957fb2dd7f4860e7d07454a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Con el uso de la <strong>realidad aumentada (RA) en la gesti\u00f3n del servicio de atenci\u00f3n t\u00e9cnica<\/strong>, la asistencia al cliente se complementa con un <strong>servicio remoto<\/strong> de primera. As\u00ed, ayudas a los t\u00e9cnicos de servicio en las tareas de reparaci\u00f3n o mantenimiento en la sede del cliente, incluso si tienen preguntas o problemas,<strong> con rapidez y eficacia, y sin errores<\/strong>. A trav\u00e9s de <strong>videotelefon\u00eda<\/strong> y utilizando la funci\u00f3n de realidad aumentada integrada en L-mobile service, se contacta con expertos y compa\u00f1eros. Con su tableta o m\u00f3vil, el t\u00e9cnico puede permitir que otro colega <strong>intervenga en vivo en el servicio<\/strong> y que pueda <strong>hablar<\/strong> con \u00e9l o utilizar <strong>s\u00edmbolos virtuales<\/strong>, <strong>ilustraciones<\/strong> o el <strong>chat<\/strong> para prestar el servicio en remoto. De esta manera, el compa\u00f1ero gu\u00eda al t\u00e9cnico a trav\u00e9s de la intervenci\u00f3n con agilidad y precisi\u00f3n para que pueda completarla bien sin tener que desplazarse hasta las instalaciones del cliente.<\/p>\n<p>La asistencia proporcionada a trav\u00e9s del servicio remoto mediante realidad aumentada queda <strong>completamente documentada en L-mobile service<\/strong>. Las <strong>notas de las conversaciones<\/strong>, el <strong>material gr\u00e1fico tomado<\/strong> o las <strong>capturas de pantalla<\/strong> se almacenan directamente en la orden de servicio asociada. De esta manera, se puede crear una <strong>base de datos de conocimientos completa y transparente<\/strong> para operaciones futuras, a la que pueden acceder todos los profesionales a trav\u00e9s de la aplicaci\u00f3n m\u00f3vil de servicio t\u00e9cnico. Adem\u00e1s de una mayor transparencia, trabajar con el servicio remoto tambi\u00e9n ayuda a reducir el consumo de recursos y los costes relacionados con el proceso de servicio. \u00bfPor qu\u00e9? Desplazarse a las instalaciones del cliente conlleva costes, en especial si se requieren varias visitas para resolver un problema. Gracias a la realidad aumentada, <strong>reduces los tiempos de trabajo adicionales<\/strong> in situ y <strong>ahorras<\/strong> as\u00ed <strong>gastos de desplazamiento y recursos<\/strong>. De esta manera, los conocimientos de los expertos del servicio t\u00e9cnico se pueden aprovechar de forma flexible, rentable y remota.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ajnrgop-2a5de59d058e5ecc35cb1d776b66e9f1\">\n.avia-section.av-1ajnrgop-2a5de59d058e5ecc35cb1d776b66e9f1{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-1ajnrgop-2a5de59d058e5ecc35cb1d776b66e9f1 main_color avia-section-default avia-no-border-styling  avia-builder-el-13  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97347'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1a6cfdjt-e0122e9ca42bcef1f79638657d1a59d2 av_one_full  avia-builder-el-14  avia-builder-el-no-sibling  lmh2w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4kw7n95-37eb30f5e32063c8e2b10cb0986910a5\">\n#top .av-special-heading.av-4kw7n95-37eb30f5e32063c8e2b10cb0986910a5{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-4kw7n95-37eb30f5e32063c8e2b10cb0986910a5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-4kw7n95-37eb30f5e32063c8e2b10cb0986910a5 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-4kw7n95-37eb30f5e32063c8e2b10cb0986910a5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-4kw7n95-37eb30f5e32063c8e2b10cb0986910a5 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-15  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Funciones sencillas del servicio remoto para el servicio de atenci\u00f3n t\u00e9cnica<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-19feme9l-517e23986b7c9c3344f36b2af77507ec\">\n#top .av_textblock_section.av-19feme9l-517e23986b7c9c3344f36b2af77507ec .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-19feme9l-517e23986b7c9c3344f36b2af77507ec '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>La realidad aumentada en la gesti\u00f3n del servicio de atenci\u00f3n t\u00e9cnica te ofrece a ti y a tu equipo t\u00e9cnico varias opciones para implementar el servicio remoto. El software de servicio de atenci\u00f3n t\u00e9cnica L-mobile service tiene un <strong>m\u00f3dulo de servicio remoto integrado<\/strong> que los t\u00e9cnicos pueden utilizar a trav\u00e9s de la <strong>aplicaci\u00f3n m\u00f3vil de servicio t\u00e9cnico<\/strong>. Ya sea v\u00eda tableta, smartphone o gafas inteligentes: basta una llamada para que tus expertos puedan atender a distancia la intervenci\u00f3n de servicio t\u00e9cnico. Transmitiendo im\u00e1genes del entorno de trabajo, los profesionales del servicio de atenci\u00f3n t\u00e9cnica pueden obtener ayuda de otros empleados en forma de s\u00edmbolos, ilustraciones, mensajes de texto o explicaciones verbales para completar el trabajo. Todas las intervenciones del servicio remoto<strong> se documentan en un historial transparente<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-18t6do2h-ef1682ebd81b98d1f38c7d9c330c047a\">\n.av-tab-section-outer-container.av-18t6do2h-ef1682ebd81b98d1f38c7d9c330c047a .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-18t6do2h-ef1682ebd81b98d1f38c7d9c330c047a .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-17  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-18t6do2h-ef1682ebd81b98d1f38c7d9c330c047a'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#servicio-remoto-por-videollamada' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-18ajr09l-289c14c8d8f371d37f59a268c5e8a183 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-fontello' data-av_icon='\uf10a' data-av_iconfont='fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Servicio remoto por videollamada<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#instrucciones-visuales' data-av-tab-section-title='2' class='av-section-tab-title  av-142a76rd-3bfd3d2ff2c5e67c6dd0102f7fd340f8 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue855' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Instrucciones visuales<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#documentacin-completa' data-av-tab-section-title='3' class='av-section-tab-title  av-105wyluh-52385b8e82ab7d7e98779874158fef6d av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue850' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Documentaci\u00f3n completa<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Anterior\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Anterior<\/title>\n<desc id='av-svg-desc-2'>Anterior<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Anterior<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Posterior\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Posterior<\/title>\n<desc id='av-svg-desc-3'>Posterior<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Posterior<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:300vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-18ajr09l-289c14c8d8f371d37f59a268c5e8a183\">\n.av-layout-tab.av-18ajr09l-289c14c8d8f371d37f59a268c5e8a183{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-18ajr09l-289c14c8d8f371d37f59a268c5e8a183 av-animation-delay-container  avia-builder-el-18  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"servicio-remoto-por-videollamada\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-183824ft-32e25be68ef21a79180da5fe5e7302e1 av_one_full  avia-builder-el-19  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-17h2o9y1-e3f4ccd8229e2a3d7d04450c9d4a8728\">\n#top .av-special-heading.av-17h2o9y1-e3f4ccd8229e2a3d7d04450c9d4a8728{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-17h2o9y1-e3f4ccd8229e2a3d7d04450c9d4a8728 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-17h2o9y1-e3f4ccd8229e2a3d7d04450c9d4a8728 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-17h2o9y1-e3f4ccd8229e2a3d7d04450c9d4a8728 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-17h2o9y1-e3f4ccd8229e2a3d7d04450c9d4a8728 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-17h2o9y1-e3f4ccd8229e2a3d7d04450c9d4a8728 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-17h2o9y1-e3f4ccd8229e2a3d7d04450c9d4a8728 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-20  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Servicio remoto para el cliente mediante videollamada<\/h3><div class='av-subheading av-subheading_below'><p>Contactar con expertos a trav\u00e9s de un pedido de servicio digital<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-16ubhypl-070216d22d0114906617faef724eb850 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-16ubhypl-070216d22d0114906617faef724eb850 av_one_half  avia-builder-el-21  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-16paswm1-99a83e9f9bd1d58ea672c751d8ddab2f avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-22  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-16paswm1-99a83e9f9bd1d58ea672c751d8ddab2f__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-16paswm1-99a83e9f9bd1d58ea672c751d8ddab2f__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>En el pedido de servicio digital, se puede seleccionar al experto adecuado y contactarlo mediante videotelefon\u00eda<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-augmented-reality-remote-service-videoanruf-starten.jpg' width='700' height='500' title='l-mobile-augmented-reality-remote-service-videoanruf-starten' alt='L-mobile, Field Service Management Software, Remote Service, Augmented Reality, Videoanruf starten'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-15gwcbo9-0dbe6667217e3957c90c2d427724e2de av_one_half  avia-builder-el-23  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-1510hh4p-4754b7222eaf29eb1b188ad93d03ce46 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>La reparaci\u00f3n, mantenimiento o instalaci\u00f3n de una amplia variedad de m\u00e1quinas y sistemas suele variar en cuanto a su complejidad. En consecuencia, a veces se requieren<strong> conocimientos especializados<\/strong> <strong>para llevar a cabo intervenciones del servicio t\u00e9cnico con \u00e9xito<\/strong>. En caso de que los t\u00e9cnicos de servicio descubran en las instalaciones del cliente que carecen de los conocimientos necesarios, <strong>pueden consultar f\u00e1cilmente a los<\/strong> <strong>expertos<\/strong> sin que estos tengan que desplazarse hasta all\u00ed. La tecnolog\u00eda de realidad aumentada permite una f\u00e1cil transferencia de conocimientos mediante la <strong>videotelefon\u00eda<\/strong>. El t\u00e9cnico puede acceder a la orden de servicio utilizando el dispositivo m\u00f3vil que quiera y seleccionar ah\u00ed la funci\u00f3n de servicio remoto. Mediante una funci\u00f3n de b\u00fasqueda, puede encontrar r\u00e1pidamente al <strong>compa\u00f1ero<\/strong> pertinente y ver de inmediato si est\u00e1 conectado en ese momento. En tal caso, puede iniciar una <strong>videollamada<\/strong> para que el experto pueda facilitar al t\u00e9cnico de servicio las instrucciones espec\u00edficas necesarias. Si el experto no est\u00e1 en l\u00ednea, se le puede asignar igualmente una<strong> tarea<\/strong> y se puede contactar a otro compa\u00f1ero.<\/p>\n<p>Durante el servicio remoto, el t\u00e9cnico puede retransmitir al experto las im\u00e1genes de la intervenci\u00f3n de servicio y las m\u00e1quinas correspondientes utilizando su <strong>tableta<\/strong>, <strong>smartphone<\/strong> o <strong>gafas especiales de realidad aumentada<\/strong>. As\u00ed, el experto puede ver lo mismo que el t\u00e9cnico y ayudarle a resolver el problema.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-142a76rd-3bfd3d2ff2c5e67c6dd0102f7fd340f8\">\n.av-layout-tab.av-142a76rd-3bfd3d2ff2c5e67c6dd0102f7fd340f8{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-142a76rd-3bfd3d2ff2c5e67c6dd0102f7fd340f8 av-animation-delay-container  avia-builder-el-25  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"instrucciones-visuales\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-13lcf0zd-ee2ca8a5f23a35ef850b34b19f475f77 av_one_full  avia-builder-el-26  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13exnewp-b94de5944a4c0fdad6cdf3dd7119dc05\">\n#top .av-special-heading.av-13exnewp-b94de5944a4c0fdad6cdf3dd7119dc05{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-13exnewp-b94de5944a4c0fdad6cdf3dd7119dc05 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-13exnewp-b94de5944a4c0fdad6cdf3dd7119dc05 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-13exnewp-b94de5944a4c0fdad6cdf3dd7119dc05 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-13exnewp-b94de5944a4c0fdad6cdf3dd7119dc05 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-13exnewp-b94de5944a4c0fdad6cdf3dd7119dc05 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-13exnewp-b94de5944a4c0fdad6cdf3dd7119dc05 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-27  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Instrucciones visuales durante el servicio remoto<\/h3><div class='av-subheading av-subheading_below'><p>Asistencia al t\u00e9cnico con s\u00edmbolos e im\u00e1genes<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-130wnjll-5c3f464327e8a2853b57681cefb872e9 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-130wnjll-5c3f464327e8a2853b57681cefb872e9 av_one_half  avia-builder-el-28  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-12a8wsft-84a3c1171e2ef094bf5d45bc8dc6961c avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-29  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-2' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-12a8wsft-84a3c1171e2ef094bf5d45bc8dc6961c__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-12a8wsft-84a3c1171e2ef094bf5d45bc8dc6961c__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Al utilizar el servicio remoto, los expertos pueden guiar a los t\u00e9cnicos a trav\u00e9s de las operaciones de reparaci\u00f3n o mantenimiento con instrucciones visuales<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-augmented-reality-remote-service-aktiver-videoanruf.jpg' width='700' height='500' title='l-mobile-augmented-reality-remote-service-aktiver-videoanruf' alt='L-mobile, Field Service Management Software, Remote Service, Augmented Reality, Videoanruf im technischen Au\u00dfendienst'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-11kpj83d-a7b887ea52a3f4283ee01af6a6b5b246 av_one_half  avia-builder-el-30  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-113uq8c9-b60445d8d8e9f8f97eb3cdec2387d143 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Una vez que el t\u00e9cnico se ha puesto en contacto con un experto para un servicio remoto de soporte, el experto puede hablar con \u00e9l para asistirle y darle instrucciones. Pero eso no siempre es suficiente. A veces, el servicio remoto requiere m\u00e1s <strong>ayuda mediante instrucciones visuales<\/strong> para que el t\u00e9cnico pueda completar la intervenci\u00f3n de servicio con mayor rapidez y facilidad a\u00fan. Gracias a la funci\u00f3n de realidad aumentada de L-mobile service, el experto puede ayudar al t\u00e9cnico si es necesario con diferentes <strong>s\u00edmbolos<\/strong>, <strong>ilustraciones<\/strong> o <strong>mensajes cortos<\/strong>. Por ejemplo, si un t\u00e9cnico no encuentra un interruptor oculto a pesar de la descripci\u00f3n del compa\u00f1ero, este puede mostrarle la ubicaci\u00f3n mediante un <strong>marcador visual<\/strong> que el t\u00e9cnico puede ver en su dispositivo m\u00f3vil.<\/p>\n<p>Adem\u00e1s, asistir al servicio de atenci\u00f3n t\u00e9cnica a trav\u00e9s del servicio remoto presenta otra ventaja. Los<strong> t\u00e9cnicos de servicio reciben<\/strong> as\u00ed <strong>formaci\u00f3n continua<\/strong> y pueden seguir mejorando sus <strong>conocimientos y habilidades<\/strong> para que, en el futuro, sepan gestionar la intervenci\u00f3n de servicio por s\u00ed solos.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-105wyluh-52385b8e82ab7d7e98779874158fef6d\">\n.av-layout-tab.av-105wyluh-52385b8e82ab7d7e98779874158fef6d{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-105wyluh-52385b8e82ab7d7e98779874158fef6d av-animation-delay-container  avia-builder-el-32  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"documentacin-completa\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-zi0gt89-054d133882e17afa79aa5f87834c7f77 av_one_full  avia-builder-el-33  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-z5033mh-7824c11185432eb3722e693274e86bed\">\n#top .av-special-heading.av-z5033mh-7824c11185432eb3722e693274e86bed{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-z5033mh-7824c11185432eb3722e693274e86bed .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-z5033mh-7824c11185432eb3722e693274e86bed .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-z5033mh-7824c11185432eb3722e693274e86bed .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-z5033mh-7824c11185432eb3722e693274e86bed .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-z5033mh-7824c11185432eb3722e693274e86bed .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-z5033mh-7824c11185432eb3722e693274e86bed av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-34  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Documentaci\u00f3n completa de operaciones del servicio remoto<\/h3><div class='av-subheading av-subheading_below'><p>Almacenar todos los datos de forma centralizada en el historial de servicio del cliente<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-ym1fheh-63a1d7265ca1453d72a7d1e5754756f6 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-ym1fheh-63a1d7265ca1453d72a7d1e5754756f6 av_one_half  avia-builder-el-35  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-y3pec61-6457cd4933ce317773aaf8d4e00ed644 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-36  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-3' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-y3pec61-6457cd4933ce317773aaf8d4e00ed644__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-y3pec61-6457cd4933ce317773aaf8d4e00ed644__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Toda la informaci\u00f3n de la intervenci\u00f3n mediante el servicio remoto se almacena en la orden de servicio correspondiente<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-augmented-reality-remote-service-dokumentation-telefonat.jpg' width='700' height='500' title='l-mobile-augmented-reality-remote-service-dokumentation-telefonat' alt='L-mobile, Field Service Management Software, Remote Service, Augmented Reality, Dokumentation, Servicehistorie'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-xe4lbyx-fd1cfefa0008108709db5a5e69b617e3 av_one_half  avia-builder-el-37  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-x0ydkmx-4669f961155e5692aa149312e7038959 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Durante la intervenci\u00f3n, el t\u00e9cnico puede tomar <strong>im\u00e1genes<\/strong>, <strong>v\u00eddeos<\/strong> o <strong>capturas de pantalla<\/strong> como parte del servicio remoto para documentar los pasos del trabajo. L-mobile service <strong>guarda autom\u00e1ticamente todos los documentos en la orden de servicio correspondiente<\/strong> para que toda la informaci\u00f3n <strong>est\u00e9 disponible de forma centralizada<\/strong> para intervenciones futuras. Esto te permite ahorrar tiempo y dinero a la larga, ya que podr\u00e1s acceder r\u00e1pida y f\u00e1cilmente a una amplia gama de problemas solucionados, incluso sin servicio remoto.<\/p>\n<p>Al mismo tiempo,<strong> toda la intervenci\u00f3n del servicio remoto se documenta en el historial del servicio t\u00e9cnico<\/strong>. A trav\u00e9s de la funci\u00f3n de realidad aumentada, se puede saber sin problema la hora, la duraci\u00f3n y el compa\u00f1ero al que se llam\u00f3. Las notas de las conversaciones tambi\u00e9n se pueden guardar para que tu equipo t\u00e9cnico pueda crear una extensa base de datos de conocimientos para futuras intervenciones.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-w0udl95-6b23945f0d4a74120c6ab005a027b54d\">\n.avia-section.av-w0udl95-6b23945f0d4a74120c6ab005a027b54d{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-w0udl95-6b23945f0d4a74120c6ab005a027b54d main_color avia-section-default avia-no-border-styling  avia-builder-el-39  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97347'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-vlp6ym1-32d79b51c6346ca557b85c4f10cec73b sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vlp6ym1-32d79b51c6346ca557b85c4f10cec73b\">\n.flex_column.av-vlp6ym1-32d79b51c6346ca557b85c4f10cec73b{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-vlp6ym1-32d79b51c6346ca557b85c4f10cec73b av_one_full  avia-builder-el-40  el_before_av_hr  avia-builder-el-first  lmh3w first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-uzlezg9-3d1bc7450ed309be00d1dad6adab1afc\">\n#top .av-special-heading.av-uzlezg9-3d1bc7450ed309be00d1dad6adab1afc{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-uzlezg9-3d1bc7450ed309be00d1dad6adab1afc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-uzlezg9-3d1bc7450ed309be00d1dad6adab1afc .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-uzlezg9-3d1bc7450ed309be00d1dad6adab1afc .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-uzlezg9-3d1bc7450ed309be00d1dad6adab1afc .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-uzlezg9-3d1bc7450ed309be00d1dad6adab1afc .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-uzlezg9-3d1bc7450ed309be00d1dad6adab1afc .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-uzlezg9-3d1bc7450ed309be00d1dad6adab1afc av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-41  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Qu\u00e9 objetivos puedes lograr utilizando el servicio remoto<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ug136t5-89b7a4dfc23e3e8a83f48ecccfad3244\">\n#top .hr.hr-invisible.av-ug136t5-89b7a4dfc23e3e8a83f48ecccfad3244{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-ug136t5-89b7a4dfc23e3e8a83f48ecccfad3244 hr-invisible  avia-builder-el-42  el_after_av_one_full  el_before_av_one_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-tyt089l-28af2127a94cc041bff3d27b267e5e4d sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-tyt089l-28af2127a94cc041bff3d27b267e5e4d\">\n#top .flex_column_table.av-equal-height-column-flextable.av-tyt089l-28af2127a94cc041bff3d27b267e5e4d{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-tyt089l-28af2127a94cc041bff3d27b267e5e4d{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-tyt089l-28af2127a94cc041bff3d27b267e5e4d av_one_third  avia-builder-el-43  el_after_av_hr  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-thf5d5l-3b927a43a06460e52b9a0a6f2774935b\">\n#top .av-special-heading.av-thf5d5l-3b927a43a06460e52b9a0a6f2774935b{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-thf5d5l-3b927a43a06460e52b9a0a6f2774935b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-thf5d5l-3b927a43a06460e52b9a0a6f2774935b .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-thf5d5l-3b927a43a06460e52b9a0a6f2774935b .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-thf5d5l-3b927a43a06460e52b9a0a6f2774935b av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-44  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Ejecuci\u00f3n m\u00e1s r\u00e1pida de las intervenciones de servicio t\u00e9cnico<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2wxv115-41e56cc730bfbbce132a45829c1c959b\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2wxv115-41e56cc730bfbbce132a45829c1c959b{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2wxv115-41e56cc730bfbbce132a45829c1c959b{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2wxv115-41e56cc730bfbbce132a45829c1c959b av_one_third  avia-builder-el-45  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-sl86yzd-32f2b42f483c5e47803d60e2d3f0dbb4\">\n#top .av-special-heading.av-sl86yzd-32f2b42f483c5e47803d60e2d3f0dbb4{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-sl86yzd-32f2b42f483c5e47803d60e2d3f0dbb4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-sl86yzd-32f2b42f483c5e47803d60e2d3f0dbb4 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-sl86yzd-32f2b42f483c5e47803d60e2d3f0dbb4 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-sl86yzd-32f2b42f483c5e47803d60e2d3f0dbb4 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-46  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Reducir costes y tiempo<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2tmdbx5-c9caff700a6c2b0738c6312e83be73eb\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2tmdbx5-c9caff700a6c2b0738c6312e83be73eb{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2tmdbx5-c9caff700a6c2b0738c6312e83be73eb{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2tmdbx5-c9caff700a6c2b0738c6312e83be73eb av_one_third  avia-builder-el-47  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rml8pll-f4fa18f8fdce71602f0384ac5dca1017\">\n#top .av-special-heading.av-rml8pll-f4fa18f8fdce71602f0384ac5dca1017{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-rml8pll-f4fa18f8fdce71602f0384ac5dca1017 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-rml8pll-f4fa18f8fdce71602f0384ac5dca1017 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-rml8pll-f4fa18f8fdce71602f0384ac5dca1017 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-rml8pll-f4fa18f8fdce71602f0384ac5dca1017 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-48  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Aumento de la tasa de reparaciones a la primera<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-rar2ms9-9d79fa9a0447f41410cf7c39c778f11e sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rar2ms9-9d79fa9a0447f41410cf7c39c778f11e\">\n#top .flex_column_table.av-equal-height-column-flextable.av-rar2ms9-9d79fa9a0447f41410cf7c39c778f11e{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-rar2ms9-9d79fa9a0447f41410cf7c39c778f11e{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-rar2ms9-9d79fa9a0447f41410cf7c39c778f11e av_one_third  avia-builder-el-49  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r0nas61-9bfb6a6cced76b901f2c338dcc2a5a89\">\n#top .av-special-heading.av-r0nas61-9bfb6a6cced76b901f2c338dcc2a5a89{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-r0nas61-9bfb6a6cced76b901f2c338dcc2a5a89 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-r0nas61-9bfb6a6cced76b901f2c338dcc2a5a89 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-r0nas61-9bfb6a6cced76b901f2c338dcc2a5a89 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-r0nas61-9bfb6a6cced76b901f2c338dcc2a5a89 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-50  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Servicio de primera<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qiojlq1-705ead03bc681ad12121caf79e075b9f\">\n#top .flex_column_table.av-equal-height-column-flextable.av-qiojlq1-705ead03bc681ad12121caf79e075b9f{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-qiojlq1-705ead03bc681ad12121caf79e075b9f{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-qiojlq1-705ead03bc681ad12121caf79e075b9f av_one_third  avia-builder-el-51  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-q51f4t5-261b189883194f1e19991fee988fc535\">\n#top .av-special-heading.av-q51f4t5-261b189883194f1e19991fee988fc535{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-q51f4t5-261b189883194f1e19991fee988fc535 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-q51f4t5-261b189883194f1e19991fee988fc535 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-q51f4t5-261b189883194f1e19991fee988fc535 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-q51f4t5-261b189883194f1e19991fee988fc535 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-52  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Mayor flexibilidad y transparencia<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-plgfreh-d651bcc72af3ae4dcb2c99c6296b53c0\">\n#top .flex_column_table.av-equal-height-column-flextable.av-plgfreh-d651bcc72af3ae4dcb2c99c6296b53c0{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-plgfreh-d651bcc72af3ae4dcb2c99c6296b53c0{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-plgfreh-d651bcc72af3ae4dcb2c99c6296b53c0 av_one_third  avia-builder-el-53  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2hua9q1-f2c2ec1ee185345b8b700124ef398bc0\">\n#top .av-special-heading.av-2hua9q1-f2c2ec1ee185345b8b700124ef398bc0{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2hua9q1-f2c2ec1ee185345b8b700124ef398bc0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2hua9q1-f2c2ec1ee185345b8b700124ef398bc0 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2hua9q1-f2c2ec1ee185345b8b700124ef398bc0 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2hua9q1-f2c2ec1ee185345b8b700124ef398bc0 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-54  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Aminorar el tiempo de inactividad del cliente<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-8xh5q1-5199e1c140c6d1f70985b95ba034c527 main_color avia-section-default avia-no-border-styling  avia-builder-el-55  el_after_av_section  el_before_av_section  lmhfr lmhes lmhen lmhhu avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97347'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-o9gaywp-34d9dd93bcb7c2b0c3f73c6ffeeab375 av_one_full  avia-builder-el-56  avia-builder-el-no-sibling  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93\">\n#top .av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-57  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Die passende Hardware f\u00fcr den Remote Service<\/h3><div class='av-subheading av-subheading_below'><p>Rugged Tablets und Augmented Reality Equipment f\u00fcr den Einsatz im Field Service Management<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-nb8poxl-92dd74f241647c227dc884ff1b22424d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Damit Ihre Servicetechniker im Au\u00dfendienst erfolgreich mit der <strong>mobilen Service App von L-mobile service<\/strong> arbeiten k\u00f6nnen, bedarf es der <strong>passenden Hardware<\/strong>. Klassische Consumer Tablets sind den robusten Umgebungen im Field Service oft nicht gewachsen und halten St\u00fcrze, Verschmutzungen und Temperaturunterschiede nicht immer besonders gut aus. <strong>Rugged Tablets<\/strong> dagegen sind speziell f\u00fcr den industriellen Gebrauch gefertigte Tablets, die sich <strong>ideal f\u00fcr den Einsatz im Field Service<\/strong> eignen \u2013 und mit denen sich auch ein <strong>Remote Service<\/strong> hervorragend realisieren l\u00e4sst. In unserem <strong>Hardwareshop<\/strong> finden Sie neben einer umfassenden Auswahl an <strong>Tablets<\/strong> au\u00dferdem passende <strong>Augmented Reality Hardware<\/strong> in Form von <strong>Datenbrillen<\/strong>, die ebenfalls f\u00fcr den Remote Service mit L-mobile service genutzt werden k\u00f6nnen.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-mqspmwp-466f3ec040b36dbb3bd1bd590fd39dac-wrap avia-button-right  avia-builder-el-59  el_after_av_textblock  el_before_av_hr '><a href='https:\/\/l-mobile.com\/geschaeftsfelder\/hardware-shop\/'  class='avia-button av-mqspmwp-466f3ec040b36dbb3bd1bd590fd39dac av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Zum Hardwareshop\"><span class='avia_iconbox_title' >Zum Hardwareshop<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m6vl0rd-8d566c54e5fab59e1a529e2847bdc965\">\n#top .hr.hr-invisible.av-m6vl0rd-8d566c54e5fab59e1a529e2847bdc965{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-m6vl0rd-8d566c54e5fab59e1a529e2847bdc965 hr-invisible  avia-builder-el-60  el_after_av_button  el_before_av_productslider '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div class=\"clear\"><\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lj2s43d-5f8dd29bd77b6efad0c39addc22f5bdc\">\n.avia-section.av-lj2s43d-5f8dd29bd77b6efad0c39addc22f5bdc{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/11\/service_days_web_2019-28.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_6'  class='avia-section av-lj2s43d-5f8dd29bd77b6efad0c39addc22f5bdc main_color avia-section-large avia-no-shadow  avia-builder-el-62  el_after_av_section  el_before_av_section  lmibox1 avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97347'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-kzglvh5-00030d73291989b1716d18c1bbf66278 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kzglvh5-00030d73291989b1716d18c1bbf66278\">\n.flex_column.av-kzglvh5-00030d73291989b1716d18c1bbf66278{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-kzglvh5-00030d73291989b1716d18c1bbf66278 av_one_full  avia-builder-el-63  el_before_av_one_third  avia-builder-el-first  lmh2w first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kakicvt-0f3f10c08175724004cc81536de65a91\">\n#top .av-special-heading.av-kakicvt-0f3f10c08175724004cc81536de65a91{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-kakicvt-0f3f10c08175724004cc81536de65a91 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kakicvt-0f3f10c08175724004cc81536de65a91 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-kakicvt-0f3f10c08175724004cc81536de65a91 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kakicvt-0f3f10c08175724004cc81536de65a91 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-64  avia-builder-el-no-sibling  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Ventajas del servicio remoto y la realidad aumentada para el mantenimiento y el servicio t\u00e9cnico<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-jzqs0ah-a85306d4c2da01b7d702fcbad3243471 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jzqs0ah-a85306d4c2da01b7d702fcbad3243471\">\n.flex_column.av-jzqs0ah-a85306d4c2da01b7d702fcbad3243471{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-jzqs0ah-a85306d4c2da01b7d702fcbad3243471 av_one_third  avia-builder-el-65  el_after_av_one_full  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1yj6oyh-ef0d8b5ee0b44f896e90a2a0ad6b5ed7\">\n.iconbox.av-1yj6oyh-ef0d8b5ee0b44f896e90a2a0ad6b5ed7 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1yj6oyh-ef0d8b5ee0b44f896e90a2a0ad6b5ed7 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1yj6oyh-ef0d8b5ee0b44f896e90a2a0ad6b5ed7 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1yj6oyh-ef0d8b5ee0b44f896e90a2a0ad6b5ed7 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1yj6oyh-ef0d8b5ee0b44f896e90a2a0ad6b5ed7 av-no-box  avia-builder-el-66  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Formaci\u00f3n sencilla de nuevos t\u00e9cnicos de servicio\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Formaci\u00f3n sencilla de nuevos t\u00e9cnicos de servicio<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>La pr\u00e1ctica hace al maestro. Esto tambi\u00e9n vale para la plantilla de tu servicio de atenci\u00f3n t\u00e9cnica. Al ayudar a nuevos compa\u00f1eros durante la intervenci\u00f3n de servicio t\u00e9cnico a trav\u00e9s del <strong>servicio remoto<\/strong>, estos pueden <strong>aprender a realizar el trabajo practicando para aplicarlo de inmediato despu\u00e9s<\/strong>. De este modo, los nuevos t\u00e9cnicos no tardan en poder ir solos a otras intervenciones de servicio t\u00e9cnico y no necesitan la supervisi\u00f3n de compa\u00f1eros experimentados.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1w7lfmh-a37f2d017c7c105e387c4001c72fd1b3\">\n.flex_column.av-1w7lfmh-a37f2d017c7c105e387c4001c72fd1b3{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-1w7lfmh-a37f2d017c7c105e387c4001c72fd1b3 av_one_third  avia-builder-el-67  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-iqn2nax-740e3ba3c3d45422130f34c16df63f8c\">\n.iconbox.av-iqn2nax-740e3ba3c3d45422130f34c16df63f8c .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-iqn2nax-740e3ba3c3d45422130f34c16df63f8c .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-iqn2nax-740e3ba3c3d45422130f34c16df63f8c .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-iqn2nax-740e3ba3c3d45422130f34c16df63f8c .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-iqn2nax-740e3ba3c3d45422130f34c16df63f8c av-no-box  avia-builder-el-68  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Reducci\u00f3n de los gastos de desplazamiento\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\ue802' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Reducci\u00f3n de los gastos de desplazamiento<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Para las prestaciones de servicio t\u00e9cnico tanto nacionales como internacionales, los <strong>gastos de desplazamiento se pueden reducir mediante el uso del servicio remoto<\/strong>. Gracias a la realidad aumentada, los t\u00e9cnicos pueden comunicarse con expertos de otras regiones de todo el mundo a trav\u00e9s de la aplicaci\u00f3n m\u00f3vil de servicio t\u00e9cnico sin tener que desplazarse.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-i59flll-91b396dcb3544eebaf6db3dcdb0185bf\">\n.flex_column.av-i59flll-91b396dcb3544eebaf6db3dcdb0185bf{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-i59flll-91b396dcb3544eebaf6db3dcdb0185bf av_one_third  avia-builder-el-69  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hoyr23d-4cb7b8a8969b94a3ff5fd0f44e62aa82\">\n.iconbox.av-hoyr23d-4cb7b8a8969b94a3ff5fd0f44e62aa82 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-hoyr23d-4cb7b8a8969b94a3ff5fd0f44e62aa82 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-hoyr23d-4cb7b8a8969b94a3ff5fd0f44e62aa82 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-hoyr23d-4cb7b8a8969b94a3ff5fd0f44e62aa82 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-hoyr23d-4cb7b8a8969b94a3ff5fd0f44e62aa82 av-no-box  avia-builder-el-70  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Comunicaci\u00f3n simplificada del equipo de servicio\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue83c' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Comunicaci\u00f3n simplificada del equipo de servicio<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>La comunicaci\u00f3n por correo electr\u00f3nico o por tel\u00e9fono supone un gran desaf\u00edo para el soporte espont\u00e1neo del t\u00e9cnico de servicio. El problema puede ser dif\u00edcil de describir y prestarse a malentendidos, lo que conlleva mucho tiempo y genera nerviosismo. Con el servicio remoto, la <strong>comunicaci\u00f3n<\/strong> verbal y visual entre t\u00e9cnicos y expertos tiene lugar<strong> en tiempo real<\/strong> y se <strong>simplifica<\/strong> much\u00edsimo.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-h4y1ubd-624f830eb9ae166cfd60b2fe7cc129cb sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-h4y1ubd-624f830eb9ae166cfd60b2fe7cc129cb\">\n.flex_column.av-h4y1ubd-624f830eb9ae166cfd60b2fe7cc129cb{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-h4y1ubd-624f830eb9ae166cfd60b2fe7cc129cb av_one_third  avia-builder-el-71  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gvycgpl-a8c3c63a7a27fb44b8c24596125e6b77\">\n.iconbox.av-gvycgpl-a8c3c63a7a27fb44b8c24596125e6b77 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-gvycgpl-a8c3c63a7a27fb44b8c24596125e6b77 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-gvycgpl-a8c3c63a7a27fb44b8c24596125e6b77 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-gvycgpl-a8c3c63a7a27fb44b8c24596125e6b77 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-gvycgpl-a8c3c63a7a27fb44b8c24596125e6b77 av-no-box  avia-builder-el-72  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Documentaci\u00f3n transparente\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue850' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Documentaci\u00f3n transparente<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Todas las <strong>medidas<\/strong> analizadas e implementadas para el cliente durante una intervenci\u00f3n por servicio remoto <strong>se documentan digitalmente<\/strong> en L-mobile service. De este modo, en caso de mal funcionamiento o error en la misma m\u00e1quina, el problema puede corregirse a\u00fan m\u00e1s r\u00e1pido.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gg1lgrd-f8c140b79ee161cfad1918d2b05b06e0\">\n.flex_column.av-gg1lgrd-f8c140b79ee161cfad1918d2b05b06e0{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-gg1lgrd-f8c140b79ee161cfad1918d2b05b06e0 av_one_third  avia-builder-el-73  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fzxzzcp-c6a73e4f77448ddf17fa5b096dc4461e\">\n.iconbox.av-fzxzzcp-c6a73e4f77448ddf17fa5b096dc4461e .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-fzxzzcp-c6a73e4f77448ddf17fa5b096dc4461e .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-fzxzzcp-c6a73e4f77448ddf17fa5b096dc4461e .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-fzxzzcp-c6a73e4f77448ddf17fa5b096dc4461e .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-fzxzzcp-c6a73e4f77448ddf17fa5b096dc4461e av-no-box  avia-builder-el-74  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: F\u00e1cil resoluci\u00f3n de problemas por parte del cliente\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue82b' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >F\u00e1cil resoluci\u00f3n de problemas por parte del cliente<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>En caso de tener que realizar actualizaciones sencillas del sistema, a menudo ya no es necesario enviar a un t\u00e9cnico de servicio al cliente, lo que conlleva mucho tiempo y dinero. En su lugar, un experto puede guiar al <strong>propio cliente a trav\u00e9s de los pasos de trabajo mediante realidad aumentada<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fd7u3uh-079a80cc459b80a044c995967349cbad\">\n.flex_column.av-fd7u3uh-079a80cc459b80a044c995967349cbad{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-fd7u3uh-079a80cc459b80a044c995967349cbad av_one_third  avia-builder-el-75  el_after_av_one_third  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1huzm0p-5bc288949e3c416dd3f567366d994714\">\n.iconbox.av-1huzm0p-5bc288949e3c416dd3f567366d994714 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1huzm0p-5bc288949e3c416dd3f567366d994714 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1huzm0p-5bc288949e3c416dd3f567366d994714 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1huzm0p-5bc288949e3c416dd3f567366d994714 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1huzm0p-5bc288949e3c416dd3f567366d994714 av-no-box  avia-builder-el-76  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Mejora de la eficiencia del proceso de servicio\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Mejora de la eficiencia del proceso de servicio<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>En lugar de tener que asignarle al cliente otra intervenci\u00f3n de servicio t\u00e9cnico, los <strong>problemas<\/strong> <strong>se pueden resolver el mismo d\u00eda<\/strong> con el servicio remoto, incluso si el t\u00e9cnico carece de conocimientos especializados, lo que optimiza la eficiencia del proceso de servicio.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-eintmk9-025e8814eb33763c38332b6db87a935a\">\n#top .hr.hr-invisible.av-eintmk9-025e8814eb33763c38332b6db87a935a{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-eintmk9-025e8814eb33763c38332b6db87a935a hr-invisible  avia-builder-el-77  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_7'  class='avia-section av-dxps4wp-358b0c8d2baf51702d9971b3b94c88f2 main_color avia-section-default avia-no-border-styling  avia-builder-el-78  el_after_av_section  el_before_av_section  lmves lmvfr lmvhu lmven avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97347'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-djge1yx-864db9ef9a454379e05d1746e180382d av_one_full  avia-builder-el-79  el_before_av_three_fifth  avia-builder-el-first  lmh3b first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1awves9-302cf897ece4cf8a76775fea1d82e2a3\">\n#top .av-special-heading.av-1awves9-302cf897ece4cf8a76775fea1d82e2a3{\npadding-bottom:10px;\ncolor:#009acd;\nfont-size:28px;\n}\nbody .av-special-heading.av-1awves9-302cf897ece4cf8a76775fea1d82e2a3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-1awves9-302cf897ece4cf8a76775fea1d82e2a3 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-1awves9-302cf897ece4cf8a76775fea1d82e2a3 .special-heading-inner-border{\nborder-color:#009acd;\n}\n.av-special-heading.av-1awves9-302cf897ece4cf8a76775fea1d82e2a3 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-1awves9-302cf897ece4cf8a76775fea1d82e2a3 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-1awves9-302cf897ece4cf8a76775fea1d82e2a3 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-1awves9-302cf897ece4cf8a76775fea1d82e2a3 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-80  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >As\u00ed funciona una intervenci\u00f3n de servicio m\u00f3vil con el software de servicio de atenci\u00f3n t\u00e9cnica L-mobile service y el servicio remoto<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Descubre las funciones y los aspectos destacados de nuestro software de servicio de atenci\u00f3n t\u00e9cnica en acci\u00f3n en el webcast gratuito bajo demanda: \u00a1cuando quieras y donde quieras!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-clqf7i1-f3c7e9cc7b2e216fa7950d9e9afd2efb sc-av_three_fifth av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-clqf7i1-f3c7e9cc7b2e216fa7950d9e9afd2efb av_three_fifth  avia-builder-el-81  el_after_av_one_full  el_before_av_two_fifth  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cckgs1l-34b290321cee69900ebbd2d8f997b796\">\n#top .avia-icon-list-container.av-cckgs1l-34b290321cee69900ebbd2d8f997b796 .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-cckgs1l-34b290321cee69900ebbd2d8f997b796 .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n#top #wrap_all .avia-icon-list-container.av-cckgs1l-34b290321cee69900ebbd2d8f997b796 .av_iconlist_title{\ncolor:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-cckgs1l-34b290321cee69900ebbd2d8f997b796  avia-builder-el-82  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-cckgs1l-34b290321cee69900ebbd2d8f997b796 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-1687b3t-0c866374c95eb6af8639158b6fab1a38 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Gestionar las intervenciones de servicio t\u00e9cnico de forma transparente, m\u00f3vil y digital\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Gestionar las intervenciones de servicio t\u00e9cnico de forma transparente, m\u00f3vil y digital<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>En el webcast, te mostraremos c\u00f3mo tus t\u00e9cnicos de servicio pueden procesar de manera eficiente las \u00f3rdenes de servicio utilizando la aplicaci\u00f3n m\u00f3vil de servicio t\u00e9cnico de L-mobile service, y te explicaremos c\u00f3mo puedes emplear el servicio remoto.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-bg4n0yh-ba2b7d863cd87a1294c0b51b6cc2fb3a avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Demo en vivo de las funciones m\u00e1s importantes del software de servicio de atenci\u00f3n t\u00e9cnica\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Demo en vivo de las funciones m\u00e1s importantes del software de servicio de atenci\u00f3n t\u00e9cnica<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Desde la gesti\u00f3n de pedidos hasta la creaci\u00f3n autom\u00e1tica del recibo de servicio digital: descubre lo m\u00e1s destacado de L-mobile service para el servicio de atenci\u00f3n t\u00e9cnica y el personal de gesti\u00f3n.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-anocvtl-9b6c187189bb209c0840dc4bfb5f490d avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: El software de servicio de atenci\u00f3n t\u00e9cnica en la pr\u00e1ctica\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >El software de servicio de atenci\u00f3n t\u00e9cnica en la pr\u00e1ctica<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>C\u00f3mo uno de nuestros clientes est\u00e1 digitalizando todo su proceso de servicio de atenci\u00f3n t\u00e9cnica, lo que le permite trabajar sin problemas sobre el terreno sin conexi\u00f3n a Internet ni a la red.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-a8b71o9-3cf1caa63ce9d7a7ca4d53737ac64d49\">\n.flex_column.av-a8b71o9-3cf1caa63ce9d7a7ca4d53737ac64d49{\npadding:0 0 0 0;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-a8b71o9-3cf1caa63ce9d7a7ca4d53737ac64d49 av_two_fifth  avia-builder-el-83  el_after_av_three_fifth  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-a02glrt-33d7f6437147f4b38e353299b9536f67 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Digitales Field Service Management | L-mobile Software-Demo\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/EewG_lMsZJo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9auc4rd-2b8d0ad478ef0d39af145c9fe701e42e\">\n#top .hr.hr-invisible.av-9auc4rd-2b8d0ad478ef0d39af145c9fe701e42e{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-9auc4rd-2b8d0ad478ef0d39af145c9fe701e42e hr-invisible  avia-builder-el-85  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-92bd195-f5e5c66f2b61874bc80ed9d159c48158-wrap avia-button-center  avia-builder-el-86  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/on-demand-webcast\/digitalisiertes-field-service-management\/'  class='avia-button av-92bd195-f5e5c66f2b61874bc80ed9d159c48158 av-link-btn avia-icon_select-no avia-size-large avia-position-center avia-color-theme-color'   aria-label=\"Ver demo gratuita\"><span class='avia_iconbox_title' >Ver demo gratuita<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vdkt3t-5c3a63945fd022cf18428554a7260866\">\n.avia-section.av-vdkt3t-5c3a63945fd022cf18428554a7260866{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-vdkt3t-5c3a63945fd022cf18428554a7260866 main_color avia-section-default avia-no-border-styling  avia-builder-el-87  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97347'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-t7pb6h-b0f2eb887abace5a977ff0d57b5a1c18 av_one_full  avia-builder-el-88  el_before_av_one_full  avia-builder-el-first  lmh2w first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7imutqx-ae99a53e7e2ccaacac32a4d82652c7f2\">\n#top .av-special-heading.av-7imutqx-ae99a53e7e2ccaacac32a4d82652c7f2{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-7imutqx-ae99a53e7e2ccaacac32a4d82652c7f2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7imutqx-ae99a53e7e2ccaacac32a4d82652c7f2 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-7imutqx-ae99a53e7e2ccaacac32a4d82652c7f2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7imutqx-ae99a53e7e2ccaacac32a4d82652c7f2 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-89  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Casos pr\u00e1cticos: asistencia del servicio de atenci\u00f3n t\u00e9cnica mediante servicio remoto y realidad aumentada<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-743xt4p-ffdd5d2498f765fd9302926e9dce6ca3 av_one_full  avia-builder-el-90  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6ugu3g9-fda20c83637493910a913acdfa310930\">\n.avia-content-slider-element-container.av-6ugu3g9-fda20c83637493910a913acdfa310930{\ncolor:#ffffff;\n}\n.avia-content-slider-element-container.av-6ugu3g9-fda20c83637493910a913acdfa310930 .slide-entry{\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#ffffff;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='avia-content-slider-element-container av-6ugu3g9-fda20c83637493910a913acdfa310930 solid avia-content-slider-element-slider avia-content-slider avia-smallarrow-slider avia-content-slider-active avia-content-slider-odd  avia-builder-el-91  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-nav-arrows-visible av-nav-dots-visible av-no-slider-navigation av-slideshow-manual av-loop-once av-loop-manual-endless av_inherit_color avia-content-slider1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:30}\"><div class='avia-smallarrow-slider-heading  no-content-slider-heading '><div class='new-special-heading'>&nbsp;<\/div><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Anterior\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Anterior<\/title>\n<desc id='av-svg-desc-4'>Anterior<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Anterior<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Posterior\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-5' aria-describedby='av-svg-desc-5' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-5'>Posterior<\/title>\n<desc id='av-svg-desc-5'>Posterior<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Posterior<\/span><\/a><\/div><\/div><div class=\"avia-content-slider-inner\"><div class=\"slide-entry-wrap\"><section class='slide-entry av-6f5zuk9-45645120bfecd1974d388faae9d4578b flex_column av_fullwidth post-entry slide-entry-overview slide-loop-1 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Soporte remoto de todo el equipo t\u00e9cnico a trav\u00e9s de realidad aumentada por parte de t\u00e9cnicos experimentados<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"wp-image-118630 size-medium alignleft\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-300x214.jpg\" alt=\"L-mobile service, gesti\u00f3n de pedidos, software de servicio de atenci\u00f3n t\u00e9cnica, soporte al cliente, informaci\u00f3n del pedido\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Cada empresa cuenta con <strong>t\u00e9cnicos<\/strong> que tienen muchos a\u00f1os de <strong>experiencia en el servicio de atenci\u00f3n t\u00e9cnica<\/strong> en general y en las intervenciones de servicio de la propia empresa. Al mismo tiempo, por supuesto, constantemente se incorporan nuevos profesionales al equipo. Da igual si acaban de finalizar su formaci\u00f3n o ya llevan a\u00f1os trabajando como t\u00e9cnicos de servicio: tienen que acostumbrarse tambi\u00e9n a su nuevo trabajo y adquirir poco a poco la experiencia que ya tienen los empleados m\u00e1s antiguos. En la pr\u00e1ctica, ahora los t\u00e9cnicos m\u00e1s experimentados <strong>pueden brindar una excelente asistencia a los nuevos miembros del equipo mediante el servicio remoto<\/strong>. Por ejemplo, estos t\u00e9cnicos pueden trabajar en la oficina dos d\u00edas a la semana para <strong>asistir en las intervenciones de sus compa\u00f1eros a trav\u00e9s de la realidad aumentada<\/strong>. Esto significa que los empleados con m\u00e1s conocimientos no tienen que correr de una cita a otra para ayudar a los reci\u00e9n llegados. As\u00ed,<strong> se ahorra mucho tiempo<\/strong>, y los t\u00e9cnicos pueden asistir en m\u00e1s servicios de los que ser\u00edan posibles desplaz\u00e1ndose.<\/p>\n<p>Desde el servicio interno, los t\u00e9cnicos pueden ver en el calendario cu\u00e1ndo y qui\u00e9n se encarga de cada intervenci\u00f3n de servicio. Las diferentes citas se pueden abrir con un clic para acceder a la orden de servicio almacenada. De este modo, queda inmediatamente claro qu\u00e9 cliente, qu\u00e9 m\u00e1quina, qu\u00e9 problema y qu\u00e9 t\u00e9cnico est\u00e1n implicados en la intervenci\u00f3n. Mediante la <strong>videotelefon\u00eda<\/strong>, el experto ahora puede dar a su compa\u00f1ero las instrucciones necesarias para completar bien la intervenci\u00f3n de servicio t\u00e9cnico.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-5s18uqh-10021322e3a517b35a97e683c7f9c207 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-2 slide-parity-odd  post-entry-last  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Resoluci\u00f3n de problemas por el cliente sin la visita de un t\u00e9cnico gracias al servicio remoto<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"wp-image-119504 size-medium alignleft\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/02\/swyx-LMM_2864_450px_breite-300x200.jpg\" alt=\"L-mobile WIKI gesti\u00f3n de clientes\" width=\"300\" height=\"200\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/02\/swyx-LMM_2864_450px_breite-300x200.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/02\/swyx-LMM_2864_450px_breite.jpg 450w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Las aver\u00edas y paradas de las m\u00e1quinas son un gran problema para muchas empresas, ya que los <strong>tiempos de inactividad<\/strong> que conllevan <strong>pueden costar mucho dinero<\/strong>. Es esencial que el proveedor de servicios responda r\u00e1pido a los problemas. Normalmente, primero hay que <strong>contactar con el servicio de atenci\u00f3n al cliente<\/strong> por tel\u00e9fono para informar del problema. Hasta que finalmente llega un t\u00e9cnico a la empresa, puede pasar mucho tiempo. <strong>Con el servicio remoto, este tiempo de espera se puede acortar<\/strong> si un experto en servicio gu\u00eda al <strong>cliente directamente durante la reparaci\u00f3n mediante realidad aumentada<\/strong>. Todo lo que el cliente necesita es tener instalado el software de v\u00eddeo de L-mobile en el smartphone o tableta para contactar con el servicio de atenci\u00f3n al cliente. Este puede ver todos los datos del cliente y documentos t\u00e9cnicos de la m\u00e1quina a trav\u00e9s de L-mobile service y ayudar al cliente a resolver el problema. El resultado: <strong>los tiempos de inactividad se reducen<\/strong>, los problemas se resuelven r\u00e1pido y <strong>se ahorran<\/strong> <strong>desplazamientos y esfuerzos<\/strong> por parte del proveedor de servicios.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_9'  class='avia-section av-54tc9eh-0d733becbe84fa6f89afb81584f8ef07 main_color avia-section-large avia-no-border-styling  avia-builder-el-92  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97347'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-hl9v89-cb239069e714c7da6ba683f9af202163 av_one_full  avia-builder-el-93  el_before_av_one_full  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4d3wrnd-161a7c09c3a992c5ed16d8d2270228a4\">\n#top .av-special-heading.av-4d3wrnd-161a7c09c3a992c5ed16d8d2270228a4{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-4d3wrnd-161a7c09c3a992c5ed16d8d2270228a4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4d3wrnd-161a7c09c3a992c5ed16d8d2270228a4 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4d3wrnd-161a7c09c3a992c5ed16d8d2270228a4 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4d3wrnd-161a7c09c3a992c5ed16d8d2270228a4 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4d3wrnd-161a7c09c3a992c5ed16d8d2270228a4 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4d3wrnd-161a7c09c3a992c5ed16d8d2270228a4 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-94  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Nuestros clientes se benefician de una mayor eficiencia en el servicio de atenci\u00f3n t\u00e9cnica con L-mobile service y la funci\u00f3n de servicio remoto integrada<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3y13vfd-397feb6d7adc173f394ea9e3459688ea\">\n.flex_column.av-3y13vfd-397feb6d7adc173f394ea9e3459688ea{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3y13vfd-397feb6d7adc173f394ea9e3459688ea av_one_full  avia-builder-el-95  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-1' class='av-masonry av-3e7ba9l-c83308a63b241989994560456770053e noHover av-flex-size av-large-gap av-hover-overlay- av-masonry-animation-active av-masonry-col-4 av-caption-always av-caption-style- av-masonry-entries ' data-post_id=\"97347\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/es\/referencia\/deutsche-windtechnik-offshore-und-consulting-gmbh\/\"  id='av-masonry-1-item-95452' data-av-masonry-item='95452' class='av-masonry-entry isotope-item post-95452 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-mas-de-1000-empleados branche-servicios erp_system-proalpha-es land-alemania land-espana land-francia land-union-europea produkt-software-sat referenzbericht_vorhanden-con-informe-de-referencia  av-masonry-item-with-image' title=\"Software SAT de L-mobile Informe de referencia sobre Deutsche Windtechnik Offshore und Consulting GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/12\/dwt.jpg\" title=\"Software SAT de L-mobile Informe de referencia sobre Deutsche Windtechnik Offshore und Consulting GmbH\" alt=\"Software SAT de L-mobile Informe de referencia sobre Deutsche Windtechnik Offshore und Consulting GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/referencia\/swecon-baumaschinen-gmbh\/\"  id='av-masonry-1-item-114635' data-av-masonry-item='114635' class='av-masonry-entry isotope-item post-114635 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-empleados branche-construccion erp_system-microsoft-dynamics-nav-365-business-central-es land-alemania produkt-software-sat produkt-ventas-digitales referenzbericht_vorhanden-con-informe-de-referencia  av-masonry-item-with-image' title=\"Software de servicio de atenci\u00f3n t\u00e9cnica y ventas digitales L-mobile CRM &#038; sales Informe de referencia Swecon Baumaschinen GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Swecon.jpg\" title=\"Software de servicio de atenci\u00f3n t\u00e9cnica y ventas digitales L-mobile CRM &#038; sales Informe de referencia Swecon Baumaschinen GmbH\" alt=\"Software de servicio de atenci\u00f3n t\u00e9cnica y ventas digitales L-mobile CRM &amp; sales Informe de referencia Swecon Baumaschinen GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/referencia\/hsr-gmbh\/\"  id='av-masonry-1-item-139484' data-av-masonry-item='139484' class='av-masonry-entry isotope-item post-139484 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-empleados branche-servicios erp_system-microsoft-dynamics-nav-365-business-central-es land-alemania land-union-europea produkt-software-sat referenzbericht_vorhanden-con-informe-de-referencia  av-masonry-item-with-image' title=\"L-mobile Digitales Service Management MS Dynamics Referenz HSR GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/03\/hsr-logo-referenz.jpg\" title=\"L-mobile Digitales Service Management MS Dynamics Referenz HSR GmbH\" alt=\"L-mobile Referenz HSR GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/referencia\/grimme-landmaschinenfabrik-gmbh-und-co-kg\/\"  id='av-masonry-1-item-95420' data-av-masonry-item='95420' class='av-masonry-entry isotope-item post-95420 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-mas-de-1000-empleados branche-fabricacion-de-maquinaria-e-instalaciones erp_system-microsoft-dynamics-ax-es-2 land-alemania produkt-software-sat referenzbericht_vorhanden-con-informe-de-referencia  av-masonry-item-with-image' title=\"Software SAT digital L-mobile Informe de referencia de Grimme Landmaschinenfabrik GmbH &#038; Co KG\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Grimme-logo-wei\u00df.jpg\" title=\"Software SAT digital L-mobile Informe de referencia de Grimme Landmaschinenfabrik GmbH &#038; Co KG\" alt=\"Software SAT digital L-mobile Informe de referencia de Grimme Landmaschinenfabrik GmbH &amp; Co KG\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><\/div><a class='av-masonry-pagination av-masonry-load-more' href='#load-more'  data-link='produkt_intern, 350'  data-term_rel='IN'  data-wc_prod_visible=''  data-wc_prod_hidden='hide'  data-wc_prod_featured=''  data-wc_prod_sale=''  data-prod_order_by=''  data-prod_order=''  data-date_filter=''  data-date_filter_start=''  data-date_filter_end=''  data-date_filter_format='yy\/mm\/dd'  data-period_filter_unit_1='1'  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data-lazy_loading='disabled'  data-av-desktop-hide=''  data-av-medium-hide=''  data-av-small-hide=''  data-av-mini-hide=''  data-alb_description=''  data-id=''  data-custom_class=''  data-template_class=''  data-av_uid='av-3e7ba9l'  data-sc_version='1.0'  data-ids=''  data-action=''  data-post_type='post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, wp_template, wp_template_part, wp_global_styles, wp_navigation, wp_font_family, wp_font_face, acf-taxonomy, acf-post-type, landingpage, berufsgruppe, branchenloesung, erp_loesung, faq, informationen, infothekbeitrag, jobboerse, layout_inhalt, mitarbeiter, partner, podcast_folgen, referenzbericht, referenz, release_notes, technical_release, wiki, acf-field-group, acf-field, product, product_variation, shop_order, shop_order_refund, shop_coupon, shop_order_placehold, alb_custom_layout, avia_framework_post, cl-layout, cl-template, ppfuture_workflow, search-filter-widget, text-blocks, wpforms, wpforms-template, portfolio, events'  data-offset='0'  data-container_links='active'  data-link_dest=''  data-lightbox_text=''  data-container_class='av-masonry-entries'  data-auto_ratio='1.7'  data-set_breadcrumb='1'  data-custom_markup=''  data-taxonomy='produkt_intern'  data-categories='2498'  data-avno='60229f3547'>Cargar m\u00e1s<\/a><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2u8c855-1f75a8535e57ce027c9832f9abc83b4a\">\n.avia-section.av-2u8c855-1f75a8535e57ce027c9832f9abc83b4a{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2022\/06\/techniker-tablet-serviceauftrag-verwalten.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-2u8c855-1f75a8535e57ce027c9832f9abc83b4a .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#009acd;\n}\n<\/style>\n<div id='av_section_10'  class='avia-section av-2u8c855-1f75a8535e57ce027c9832f9abc83b4a main_color avia-section-large avia-no-border-styling  avia-builder-el-97  el_after_av_section  avia-builder-el-last  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active container_wrap fullsize'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-97347'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2g6zhvd-14f60a698385cacc7359197a9ef8eaa3\">\n.flex_column.av-2g6zhvd-14f60a698385cacc7359197a9ef8eaa3{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-2g6zhvd-14f60a698385cacc7359197a9ef8eaa3 av_one_full  avia-builder-el-98  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-23skohl-3f871232834994a498fb5ed1b42ee483\">\n#top .av-special-heading.av-23skohl-3f871232834994a498fb5ed1b42ee483{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-23skohl-3f871232834994a498fb5ed1b42ee483 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-23skohl-3f871232834994a498fb5ed1b42ee483 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-23skohl-3f871232834994a498fb5ed1b42ee483 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-23skohl-3f871232834994a498fb5ed1b42ee483 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-23skohl-3f871232834994a498fb5ed1b42ee483 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-23skohl-3f871232834994a498fb5ed1b42ee483 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-23skohl-3f871232834994a498fb5ed1b42ee483 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-99  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >M\u00e1s funciones de L-mobile service para un proceso de servicio digital y satisfactorio en la gesti\u00f3n y el desarrollo del servicio de atenci\u00f3n t\u00e9cnica<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Descubre otros aspectos destacados de nuestro software de servicio de atenci\u00f3n t\u00e9cnica para optimizar y digitalizar tu servicio de atenci\u00f3n al cliente<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1kj2z21-5170b49002cf8479b98d43e519aa7f3f\">\n#top .av_textblock_section.av-1kj2z21-5170b49002cf8479b98d43e519aa7f3f .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-1kj2z21-5170b49002cf8479b98d43e519aa7f3f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>L-mobile service es una <strong>soluci\u00f3n integral para tus procesos de servicio<\/strong>. Adem\u00e1s de la soluci\u00f3n de <strong>servicio remoto<\/strong> con realidad aumentada, tanto t\u00fa como tu equipo de servicio dispon\u00e9is de<strong> otras funciones<\/strong> que pueden utilizarse para una buena gesti\u00f3n del servicio de atenci\u00f3n t\u00e9cnica. Descubre los aspectos destacados de nuestro software de servicio de atenci\u00f3n t\u00e9cnica, desde la <strong>gesti\u00f3n de pedidos digital<\/strong> hasta la <strong>aplicaci\u00f3n m\u00f3vil de servicio t\u00e9cnico<\/strong> para tu servicio externo, pasando por la <strong>planificaci\u00f3n de visitas y trayectos optimizados para la ruta<\/strong> mediante un <strong>software de planificaci\u00f3n de tareas<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1964bmh-197e3cc0de12e7bc7e9984c91b5a6ac7\">\n.flex_column.av-1964bmh-197e3cc0de12e7bc7e9984c91b5a6ac7{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1964bmh-197e3cc0de12e7bc7e9984c91b5a6ac7 av_one_full  avia-builder-el-101  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-2' class='av-masonry av-k88i7t-0da39ee360753891315b0e19c4c4ed50 noHover av-fixed-size av-large-gap av-hover-overlay-bluronhover av-masonry-animation- av-masonry-col-4 av-caption-always av-caption-style-overlay av-masonry-entries av-orientation-landscape-large lmmf' data-post_id=\"97347\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/es\/gestion-digital-dispositivos\/\"  id='av-masonry-2-item-116345' data-av-masonry-item='116345' class='av-masonry-entry isotope-item post-116345 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-control-de-los-dispositivos software_spezifikation-equipo software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"Software de servicio de atenci\u00f3n t\u00e9cnica de L-mobile Funciones Supervisar equipamiento y dispositivos\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/08\/tielbild-705x353.jpg);\"  title=\"Software de servicio de atenci\u00f3n t\u00e9cnica de L-mobile Funciones Supervisar equipamiento y dispositivos\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Gesti\u00f3n digital de dispositivos<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/informes-en-tiempo-real\/\"  id='av-masonry-2-item-102106' data-av-masonry-item='102106' class='av-masonry-entry isotope-item post-102106 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion-software-sat-generacion-de-informes funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-cuadro-de-mandos-del-servicio software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-pronostico software_spezifikation-reporting-es software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"lmobile-reporting-field-service-kpi\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-reporting-field-service-kpi-705x353.jpg);\"  title=\"lmobile-reporting-field-service-kpi\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Servicio de generaci\u00f3n de informes en tiempo real<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/realidad-aumentada-en-gestion-servicio-atencion-tecnica\/\"  id='av-masonry-2-item-97347' data-av-masonry-item='97347' class='av-masonry-entry isotope-item post-97347 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion-software-sat-realidad-aumentada funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-realidad-aumentada software_spezifikation-recibo-de-servicio-digital software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-despliegue-del-servicio-digital software_spezifikation-software-de-servicio-de-atencion-tecnica software_spezifikation-soporte-aumentado  av-masonry-item-with-image' title=\"lmobile-augmented-reality-remote-service\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service-705x353.jpg);\"  title=\"lmobile-augmented-reality-remote-service\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Servicio remoto con realidad aumentada<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/gestion-de-datos-maestros\/\"  id='av-masonry-2-item-116314' data-av-masonry-item='116314' class='av-masonry-entry isotope-item post-116314 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion_paket-sales-es funktion_paket-sales-pro-es funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-crm-es software_spezifikation-gestion-de-clientes software_spezifikation-gestion-de-clientes-es software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-sistema-crm software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"lmobile-service-stammdatenmanagement\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-service-stammdatenmanagement-705x353.jpg);\"  title=\"lmobile-service-stammdatenmanagement\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Gesti\u00f3n de datos maestros<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/software-planificacion-visitas-tecnicas\/\"  id='av-masonry-2-item-97343' data-av-masonry-item='97343' class='av-masonry-entry isotope-item post-97343 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion_paket-sales-y-service funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-planificacion-de-visitas software_spezifikation-planificacion-de-visitas-de-tecnicos-de-servicio software_spezifikation-planificacion-grafica-de-visitas software_spezifikation-proalpha-es software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"l-mobile-service-plantafel-mit-karte-bunt\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-plantafel-mit-karte-bunt-3-705x397.png);\"  title=\"l-mobile-service-plantafel-mit-karte-bunt\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Planificaci\u00f3n de visitas con software de planificaci\u00f3n de tareas<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/crear-listas-control\/\"  id='av-masonry-2-item-116280' data-av-masonry-item='116280' class='av-masonry-entry isotope-item post-116280 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-formularios-dinamicos software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-listas-de-control software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-recibo-de-servicio-digital software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-digitale-checklisten-servicetechniker-im-einsatz-705x353.jpg);\"  title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Listas de control digitales<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/software-para-intervenciones-del-servicio-tecnico\/\"  id='av-masonry-2-item-97389' data-av-masonry-item='97389' class='av-masonry-entry isotope-item post-97389 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion_paket-sales-pro-es funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-recibo-de-servicio-digital software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-despliegue-del-servicio-digital software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"l-mobile-service-field-service-app-checkliste-smatphone\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/01\/l-mobile-service-field-service-app-checkliste-smatphone-705x397.png);\"  title=\"l-mobile-service-field-service-app-checkliste-smatphone\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Aplicaci\u00f3n m\u00f3vil de servicio t\u00e9cnico<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/procesamiento-de-pedidos\/\"  id='av-masonry-2-item-116302' data-av-masonry-item='116302' class='av-masonry-entry isotope-item post-116302 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion_paket-sales-pro-es funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-llamadas-de-servicio software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-orden-de-servicio-movil software_spezifikation-proalpha-es software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"l-mobile-service-reparaturauftrag-details\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-reparaturauftrag-details-3-705x397.png);\"  title=\"l-mobile-service-reparaturauftrag-details\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Procesamiento de pedidos<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><\/div><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Con la funci\u00f3n de servicio remoto, el software de servicio de atenci\u00f3n t\u00e9cnica L-mobile service brinda una opci\u00f3n innovadora para aumentar la calidad del servicio al cliente y optimizar la tasa de reparaciones a la primera. Con la ayuda de la soluci\u00f3n integrada de realidad aumentada, tus t\u00e9cnicos pueden contactar con un experto. De esta manera, las intervenciones de servicio se pueden realizar sin errores, la productividad de los t\u00e9cnicos aumenta, y se pueden minimizar los plazos y gastos de desplazamiento. <\/p>\n","protected":false},"author":17,"featured_media":122159,"parent":97352,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"funktion_hauptseite":[],"funktion_paket":[3511,3512,3513],"hr_abteilung":[],"software_spezifikation":[4124,4111,4115,4109,4125,3878,3876,4121,4122,4123,4142,4140,4112,4110,4116,4114,4120,4141,4113,4143],"class_list":["post-97347","page","type-page","status-publish","has-post-thumbnail","hentry","funktion_erp-alphaplan-es","funktion_erp-ax-es","funktion_erp-independiente-de-erp","funktion_erp-infor-com-es","funktion_erp-ms-dynamics-es","funktion_erp-proalpha-es","funktion_erp-sage-100-es","funktion_erp-sap-es","funktion_erp-sap-business-one-es","funktion-software-sat","funktion-software-sat-realidad-aumentada","funktion_paket-sales-y-service","funktion_paket-service-es","funktion_paket-service-pro-es","software_spezifikation-alphaplan-es","software_spezifikation-business-one-es","software_spezifikation-gestion-de-servicios","software_spezifikation-infor-com-es","software_spezifikation-infranet-es","software_spezifikation-microsoft-dynamics-365-business-central-es","software_spezifikation-microsoft-dynamics-nav-es","software_spezifikation-ms-dynamics-es","software_spezifikation-nav-es","software_spezifikation-proalpha-es","software_spezifikation-realidad-aumentada","software_spezifikation-recibo-de-servicio-digital","software_spezifikation-sage-100-es","software_spezifikation-sap-es","software_spezifikation-servicio-4-0","software_spezifikation-servicio-de-atencion-tecnica","software_spezifikation-software-es","software_spezifikation-software-de-despliegue-del-servicio-digital","software_spezifikation-software-de-servicio-de-atencion-tecnica","software_spezifikation-soporte-aumentado"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Servicio remoto con realidad aumentada y L-mobile service<\/title>\n<meta name=\"description\" content=\"Incrementar la calidad del servicio y ahorrar en costes y tiempo con la funci\u00f3n integrada de realidad aumentada para el servicio remoto de atenci\u00f3n al cliente\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/realidad-aumentada-en-gestion-servicio-atencion-tecnica\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Servicio remoto con realidad aumentada\" \/>\n<meta property=\"og:description\" content=\"Con la funci\u00f3n de servicio remoto, el software de servicio de atenci\u00f3n t\u00e9cnica L-mobile service brinda una opci\u00f3n innovadora para aumentar la calidad del servicio al cliente y optimizar la tasa de reparaciones a la primera. 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