{"id":102106,"date":"2022-07-26T10:55:54","date_gmt":"2022-07-26T08:55:54","guid":{"rendered":"https:\/\/l-mobile.com\/?page_id=102106"},"modified":"2025-08-18T09:27:56","modified_gmt":"2025-08-18T07:27:56","slug":"informes-en-tiempo-real","status":"publish","type":"page","link":"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/informes-en-tiempo-real\/","title":{"rendered":"Servicio de generaci\u00f3n de informes en tiempo real"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1mon0y87-bb4074b8203f3334a386dbfa285ac255\">\n.avia-section.av-1mon0y87-bb4074b8203f3334a386dbfa285ac255{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-reporting-field-service-kpi.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-1mon0y87-bb4074b8203f3334a386dbfa285ac255 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  lmhf avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-102106'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1m65xmcn-527a6c116cb0de43a363eb79a5097f27\">\n.flex_column.av-1m65xmcn-527a6c116cb0de43a363eb79a5097f27{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1m65xmcn-527a6c116cb0de43a363eb79a5097f27 av_one_full  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  lmh1 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1lows2x3-f650b8d313cadc170bdf33b300020ae2\">\n#top .av-special-heading.av-1lows2x3-f650b8d313cadc170bdf33b300020ae2{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1lows2x3-f650b8d313cadc170bdf33b300020ae2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1lows2x3-f650b8d313cadc170bdf33b300020ae2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1lows2x3-f650b8d313cadc170bdf33b300020ae2 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Evaluaciones detalladas: KPI de servicio de atenci\u00f3n t\u00e9cnica precisos con L-mobile reporting<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-1l9e0ron-0a3808344bf0c46fdb4bb11d1bcfb16b sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1l9e0ron-0a3808344bf0c46fdb4bb11d1bcfb16b\">\n.flex_column.av-1l9e0ron-0a3808344bf0c46fdb4bb11d1bcfb16b{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1l9e0ron-0a3808344bf0c46fdb4bb11d1bcfb16b av_one_half  avia-builder-el-3  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1klzmjuv-ce7bea841bc0f4616b673f9397f5079c\">\n.avia-image-container.av-1klzmjuv-ce7bea841bc0f4616b673f9397f5079c img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1klzmjuv-ce7bea841bc0f4616b673f9397f5079c .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1klzmjuv-ce7bea841bc0f4616b673f9397f5079c av-styling- avia-align-center  avia-builder-el-4  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-reporting-fuer-field-service-management.png' alt='L-mobile, Field Service Management Software, Field Service KPI, Reporting, BI-Tool' title='l-mobile-reporting-fuer-field-service-management'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1kh9y0g7-e39c11a64f45434459061449a2821fb9\">\n.flex_column.av-1kh9y0g7-e39c11a64f45434459061449a2821fb9{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1kh9y0g7-e39c11a64f45434459061449a2821fb9 av_one_half  avia-builder-el-5  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-1jzk6h8n-25723f6c76569b6718a2fcd08de10877 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Desarrolla continuamente tus procesos de servicio y optimiza su calidad con<strong> L-mobile reporting<\/strong> para el servicio de atenci\u00f3n t\u00e9cnica. Esta <strong>herramienta independiente de la plataforma permite analizar los indicadores del servicio al cliente<\/strong> y te ofrece las condiciones ideales para realizar un seguimiento de la eficacia y la rentabilidad de tu gesti\u00f3n del servicio de atenci\u00f3n t\u00e9cnica y seguir mejor\u00e1ndolo continuamente sobre la base de datos concluyentes. Gracias a unos <strong>cuadros de mando<\/strong> que pueden dise\u00f1arse individualmente y a las<strong> numerosas opciones de filtros<\/strong>, todos los datos de tus procesos de servicio se reflejan de forma <strong>transparente, clara y centralizada<\/strong>. Esto te permitir\u00e1 tomar decisiones fundamentadas con las que podr\u00e1s <strong>aumentar visiblemente la calidad del servicio<\/strong>.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container av-1hfl08dj-c826def37c40bf22e40a926bf162258c main_color av-switch-768  avia-builder-el-7  el_after_av_section  el_before_av_section  lmsmf av-sticky-submenu submenu-not-first container_wrap fullsize' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\"><span class='avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='list' data-av_iconset='svg_entypo-fontello'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"32\" viewBox=\"0 0 22 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>List<\/title>\n<desc id='av-svg-desc-1'>List<\/desc>\n<path d=\"M3.2 20.8q0.64 0 1.12 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role='menuitem'><a href='https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Software de servicio de atenci\u00f3n t\u00e9cnica<\/span><\/a><\/li>\n<li class='menu-item av-59h841z-ccf0fa4a3b3478bf5b7ae79a9cafa233 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-2' role='menuitem'><a href='https:\/\/l-mobile.com\/es\/?page_id=132533'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Integraci\u00f3n ERP<\/span><\/a><\/li>\n<li class='menu-item av-1f1ee4pz-f59f1c35bf6d6bfa3fe491974be34e0e menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-3' role='menuitem'><a href='https:\/\/l-mobile.com\/es\/recursos-y-contacto\/contacto\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contactar<\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div>\n<div id='av_section_2'  class='avia-section av-1ep3fmnb-27f39acee98f2a85ac575e9090bd98d9 main_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-102106'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1e9pz2p3-46d50494cad2f48f10d80d479712fc7d av_one_full  avia-builder-el-9  el_before_av_one_full  avia-builder-el-first  lmh2 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1dq6nps7-aa84aeccdf6df1a18605eec063ddba35\">\n#top .av-special-heading.av-1dq6nps7-aa84aeccdf6df1a18605eec063ddba35{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1dq6nps7-aa84aeccdf6df1a18605eec063ddba35 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1dq6nps7-aa84aeccdf6df1a18605eec063ddba35 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1dq6nps7-aa84aeccdf6df1a18605eec063ddba35 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-10  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Optimizar de forma continua los procesos de servicio gracias a KPI transparentes de servicio de atenci\u00f3n t\u00e9cnica<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-1djln1uv-8df3352bc69df992af4b9b34854dc842 sc-av_one_full av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-1djln1uv-8df3352bc69df992af4b9b34854dc842 av_one_full  avia-builder-el-11  el_after_av_one_full  avia-builder-el-last  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-1d3tpnwn-f68f965bcd4bbdd5b4442d539b9be4bd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>En el transcurso de un proceso de servicio, se generan innumerables datos: desde la entrada del pedido hasta la factura final, pasando por la documentaci\u00f3n m\u00f3vil de la informaci\u00f3n de las prestaciones de servicio. Toda esta <strong>informaci\u00f3n digital<\/strong> la <strong>recoge y almacena de forma centralizada<\/strong> el software de servicio de atenci\u00f3n t\u00e9cnica L-mobile service. De este modo se crea todo un grupo de <strong>datos valiosos<\/strong>. Datos que puedes utilizar no solo para que la <strong>calidad del servicio de tu equipo sea medible<\/strong>, sino tambi\u00e9n para tomar decisiones importantes en el servicio de atenci\u00f3n t\u00e9cnica y optimizar continuamente los procesos de servicio.<\/p>\n<p>Con L-mobile reporting, ofrecemos una <strong>plataforma de BI basada en web<\/strong> <strong>para analizar los KPI del servicio de atenci\u00f3n t\u00e9cnica<\/strong>, que puede integrarse f\u00e1cilmente en L-mobile service. Si defines de antemano los KPI de servicio que son importantes para tu empresa, podr\u00e1s <strong>analizarlos de forma transparente y en tiempo real<\/strong> posteriormente con ayuda de la herramienta de generaci\u00f3n de informes. A continuaci\u00f3n, puedes analizar los datos generados y <strong>tomar directamente las medidas necesarias<\/strong> para optimizar \u00e1reas individuales de la gesti\u00f3n del servicio de atenci\u00f3n t\u00e9cnica. El <strong>potencial de optimizaci\u00f3n<\/strong> puede identificarse y aprovecharse en una fase temprana, rectificando r\u00e1pidamente los problemas y errores. Al mismo tiempo, <strong>ahorras un tiempo valioso<\/strong> al poder ver todos los indicadores del servicio de atenci\u00f3n al cliente ya procesados, estructurados y presentados en un \u00fanico software. El resultado: gracias a los <strong>KPI transparentes del servicio de atenci\u00f3n t\u00e9cnica<\/strong> de L-mobile reporting, podr\u00e1s llevar a cabo un <strong>proceso de servicio optimizado en cuanto a recursos y satisfactorio<\/strong> en cualquier momento.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4qit2h3-2548d61ba6feb8c58221f44d67b1c6f0\">\n.avia-section.av-4qit2h3-2548d61ba6feb8c58221f44d67b1c6f0{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-4qit2h3-2548d61ba6feb8c58221f44d67b1c6f0 main_color avia-section-default avia-no-border-styling  avia-builder-el-13  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-102106'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1azq7u3r-da6f401c945fa3c72ed36b55a2a2a030 av_one_full  avia-builder-el-14  avia-builder-el-no-sibling  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1agnxh3b-9ffb422a7b2ade4b0bb81fdecd234749\">\n#top .av-special-heading.av-1agnxh3b-9ffb422a7b2ade4b0bb81fdecd234749{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-1agnxh3b-9ffb422a7b2ade4b0bb81fdecd234749 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1agnxh3b-9ffb422a7b2ade4b0bb81fdecd234749 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1agnxh3b-9ffb422a7b2ade4b0bb81fdecd234749 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1agnxh3b-9ffb422a7b2ade4b0bb81fdecd234749 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-15  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Funciones para evaluaciones concluyentes de los KPI del servicio de atenci\u00f3n t\u00e9cnica con L-mobile reporting y L-mobile service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1a1bs2o7-25125b1cb1f5c5e6666f0081f6d71328\">\n#top .av_textblock_section.av-1a1bs2o7-25125b1cb1f5c5e6666f0081f6d71328 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-1a1bs2o7-25125b1cb1f5c5e6666f0081f6d71328 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>La <strong>combinaci\u00f3n de software de servicio de atenci\u00f3n t\u00e9cnica y herramienta de BI<\/strong> te ofrece una base s\u00f3lida para supervisar en todo momento los KPI de servicio m\u00e1s importantes relacionados con tu proceso de servicio. L-mobile service proporciona los datos y L-mobile reporting, el procesamiento y la visualizaci\u00f3n adecuados. Los <strong>informes personalizables<\/strong>, que puedes dise\u00f1ar totalmente a tu gusto, son la base de la herramienta de BI. Las <strong>evaluaciones exhaustivas<\/strong>, un <strong>pron\u00f3stico detallado<\/strong> y la opci\u00f3n de <strong>mantenimiento predictivo<\/strong> son tus herramientas a la hora de tomar decisiones importantes para el futuro exitoso de tu servicio al cliente basado en los KPI del servicio de atenci\u00f3n t\u00e9cnica.<\/p>\n<\/div><\/section><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-19ttaujr-6c733974a9f33ca5fd59e3394d5a98f1\">\n.av-tab-section-outer-container.av-19ttaujr-6c733974a9f33ca5fd59e3394d5a98f1 .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-19ttaujr-6c733974a9f33ca5fd59e3394d5a98f1 .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-17  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-19ttaujr-6c733974a9f33ca5fd59e3394d5a98f1'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#cuadros-de-mando-personalizados' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-19a9v7bb-06b292d2bcb9ee4f0f8eb47813c3cb68 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Cuadros de mando personalizados<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#pronstico-digital' data-av-tab-section-title='2' class='av-section-tab-title  av-14q0q9dz-7d5a9fa82949589843b791833496d29b av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8c5' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Pron\u00f3stico digital<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#evaluar-kpi-de-servicio' data-av-tab-section-title='3' class='av-section-tab-title  av-10nzc553-e2552a75c399d3ca9632e7943a0d2745 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Evaluar KPI de servicio<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Anterior\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Anterior<\/title>\n<desc id='av-svg-desc-4'>Anterior<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Anterior<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Posterior\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-5' aria-describedby='av-svg-desc-5' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-5'>Posterior<\/title>\n<desc id='av-svg-desc-5'>Posterior<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Posterior<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:300vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-19a9v7bb-06b292d2bcb9ee4f0f8eb47813c3cb68\">\n.av-layout-tab.av-19a9v7bb-06b292d2bcb9ee4f0f8eb47813c3cb68{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-19a9v7bb-06b292d2bcb9ee4f0f8eb47813c3cb68 av-animation-delay-container  avia-builder-el-18  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"cuadros-de-mando-personalizados\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-18pqajnr-e926aaf6c796a58d56dfdd18ed59b8a8 av_one_full  avia-builder-el-19  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-18b01wav-f7877551a46afe41a9cd4221e6d649df\">\n#top .av-special-heading.av-18b01wav-f7877551a46afe41a9cd4221e6d649df{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-18b01wav-f7877551a46afe41a9cd4221e6d649df .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-18b01wav-f7877551a46afe41a9cd4221e6d649df .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-18b01wav-f7877551a46afe41a9cd4221e6d649df .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-18b01wav-f7877551a46afe41a9cd4221e6d649df .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-18b01wav-f7877551a46afe41a9cd4221e6d649df .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-18b01wav-f7877551a46afe41a9cd4221e6d649df av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-20  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Configura cuadros de mando personalizados<\/h3><div class='av-subheading av-subheading_below'><p>Analiza exactamente los KPI de servicio de atenci\u00f3n t\u00e9cnica que desees<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-17wrsjev-ebb71dcd7caf2ba0833c22294a4f5b02 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-17wrsjev-ebb71dcd7caf2ba0833c22294a4f5b02 av_one_half  avia-builder-el-21  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-17esmcuf-93c55c894289b57a5a7daf4570b39544 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-22  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:7,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-17esmcuf-93c55c894289b57a5a7daf4570b39544__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-17esmcuf-93c55c894289b57a5a7daf4570b39544__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Dise\u00f1a tus cuadros de mando personalizados para evaluar exactamente los KPI de servicio de atenci\u00f3n t\u00e9cnica que son importantes para ti<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-reporting-dashboard-field-service-kpis.jpg' width='700' height='500' title='l-mobile-reporting-dashboard-field-service-kpis' alt='L-mobile, Field Service Management Software, Field Service KPI, Auswertungen, Reporting, BI-Tool'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-17esmcuf-93c55c894289b57a5a7daf4570b39544__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-17esmcuf-93c55c894289b57a5a7daf4570b39544__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Ya se trate de los tiempos de trabajo registrados, las prestaciones de servicio atrasadas o el tiempo medio de tramitaci\u00f3n de los pedidos: todos los datos se transfieren desde L-mobile service a la herramienta de BI en tiempo real y, por tanto, directamente a tu cuadro de mando<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-reporting-dashboard-zeiten-auswerten.jpg' width='700' height='500' title='l-mobile-reporting-dashboard-zeiten-auswerten' alt='L-mobile, Field Service Management Software, Field Service KPI, Auswertung von Zeiterfassung, Reporting, BI-Tool'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Anterior\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Anterior<\/title>\n<desc id='av-svg-desc-2'>Anterior<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Anterior<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Posterior\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Posterior<\/title>\n<desc id='av-svg-desc-3'>Posterior<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Posterior<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-483mbqf-766bdb4018355196e4db3f176aef9763 av_one_half  avia-builder-el-23  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-45t3naf-0f766c7dca86d23ef9238269aeb7e193 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Tendencias<\/strong> del rendimiento, <strong>horas de trabajo<\/strong> registradas, <strong>tareas<\/strong> abiertas o el <strong>volumen de pedidos<\/strong> de la semana actual: con L-mobile reporting puedes crear un cuadro de mando <strong>personalizado<\/strong> que se adapte de forma \u00f3ptima a los KPI de tu servicio de atenci\u00f3n t\u00e9cnica. Tanto si eres jefe de servicio como planificador o t\u00e9cnico de servicio, la herramienta de BI ofrece el cuadro de mando adecuado para todos.<\/p>\n<p>Configura tu <strong>cuadro de mando de servicio<\/strong> para tener una visi\u00f3n general de la situaci\u00f3n del servicio de atenci\u00f3n al cliente en todo momento. L-mobile reporting te proporciona continuamente <strong>informaci\u00f3n importante y actualizada para la toma de decisiones<\/strong>. Para ello, todos los datos del software de servicio de atenci\u00f3n t\u00e9cnica se actualizan y visualizan en tiempo real en la herramienta de BI. Esto te permite reaccionar r\u00e1pidamente ante los problemas e iniciar medidas para optimizar cada KPI de servicio en una fase temprana.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-14q0q9dz-7d5a9fa82949589843b791833496d29b\">\n.av-layout-tab.av-14q0q9dz-7d5a9fa82949589843b791833496d29b{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-14q0q9dz-7d5a9fa82949589843b791833496d29b av-animation-delay-container  avia-builder-el-25  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"pronstico-digital\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-14802ht3-93ad9a91a47f7dd5c897161d03253ed6 av_one_full  avia-builder-el-26  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13updzfr-d53cf682dd5a19910a8a76783a6efe4b\">\n#top .av-special-heading.av-13updzfr-d53cf682dd5a19910a8a76783a6efe4b{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-13updzfr-d53cf682dd5a19910a8a76783a6efe4b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-13updzfr-d53cf682dd5a19910a8a76783a6efe4b .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-13updzfr-d53cf682dd5a19910a8a76783a6efe4b .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-13updzfr-d53cf682dd5a19910a8a76783a6efe4b .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-13updzfr-d53cf682dd5a19910a8a76783a6efe4b .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-13updzfr-d53cf682dd5a19910a8a76783a6efe4b av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-27  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Pron\u00f3stico digital para las tareas venideras de los t\u00e9cnicos de servicio<\/h3><div class='av-subheading av-subheading_below'><p>Preparado de la mejor manera para las pr\u00f3ximas prestaciones de servicio<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-13gnuton-48d5764129e6781d7cd546584c14e416 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-13gnuton-48d5764129e6781d7cd546584c14e416 av_one_half  avia-builder-el-28  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-12vy7jnr-24d115150b294b1a8fb260e75042f9e7 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-29  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-2' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-12vy7jnr-24d115150b294b1a8fb260e75042f9e7__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-12vy7jnr-24d115150b294b1a8fb260e75042f9e7__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Informaci\u00f3n detallada sobre las pr\u00f3ximas prestaciones de servicio para tus t\u00e9cnicos<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-reporting-forecast-servicetechniker.jpg' width='700' height='500' title='l-mobile-reporting-forecast-servicetechniker' alt='L-mobile, Field Service Management Software, Field Service KPI, Forecast, Servicetechniker, Reporting, BI-Tool'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-11tnux2f-e62249eb7a8332f34e165ecbf1b92184 av_one_half  avia-builder-el-30  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-11lps4w7-db7e4591b74e5159bed9974759265116 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Los datos de L-mobile service pueden utilizarse para visualizar una <strong>previsi\u00f3n del servicio de atenci\u00f3n t\u00e9cnica<\/strong> basada en los KPI de este servicio. Para los t\u00e9cnicos de servicio en particular, L-mobile reporting ofrece una <strong>visi\u00f3n transparente y sencilla de las pr\u00f3ximas tareas y prestaciones de servicio<\/strong>. En un \u00fanico cuadro de mando, tus t\u00e9cnicos pueden ver directamente si se han planificado nuevas tareas para hoy, qu\u00e9 trabajos deben completarse todav\u00eda y obtener m\u00e1s<strong> informaci\u00f3n sobre las pr\u00f3ximas prestaciones de servicio<\/strong>. Este cuadro de mando tambi\u00e9n puede <strong>configurarse personalmente<\/strong> para informar directamente al servicio de atenci\u00f3n t\u00e9cnica acerca de la distancia hasta el lugar de la intervenci\u00f3n, la persona de contacto o la hora prevista para la visita, por ejemplo. Con L-mobile reporting, tambi\u00e9n puedes crear <strong>previsiones para el mes siguiente<\/strong> y, de este modo, iniciar a tiempo los pasos necesarios para la gesti\u00f3n del servicio de atenci\u00f3n t\u00e9cnica.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-10nzc553-e2552a75c399d3ca9632e7943a0d2745\">\n.av-layout-tab.av-10nzc553-e2552a75c399d3ca9632e7943a0d2745{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-10nzc553-e2552a75c399d3ca9632e7943a0d2745 av-animation-delay-container  avia-builder-el-32  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"evaluar-kpi-de-servicio\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-10a0uakn-5934d037d98e7ebe55db55c95c2ab2ef av_one_full  avia-builder-el-33  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-zp8ea07-36fa4a69612cbb31624f651299d87737\">\n#top .av-special-heading.av-zp8ea07-36fa4a69612cbb31624f651299d87737{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-zp8ea07-36fa4a69612cbb31624f651299d87737 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-zp8ea07-36fa4a69612cbb31624f651299d87737 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-zp8ea07-36fa4a69612cbb31624f651299d87737 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-zp8ea07-36fa4a69612cbb31624f651299d87737 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-zp8ea07-36fa4a69612cbb31624f651299d87737 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-zp8ea07-36fa4a69612cbb31624f651299d87737 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-34  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Evaluaci\u00f3n detallada de los KPI de servicio<\/h3><div class='av-subheading av-subheading_below'><p>Para que siempre sepas en qu\u00e9 est\u00e1 trabajando actualmente tu equipo de servicio y cu\u00e1l es su grado de \u00e9xito<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-z4qjs07-8f7bed3e8ec7547c7a7e892ec6f1d633 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-z4qjs07-8f7bed3e8ec7547c7a7e892ec6f1d633 av_one_half  avia-builder-el-35  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-3gcxtlz-6234bca4ac7976765bbc867c050d5324 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-36  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-3' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-3gcxtlz-6234bca4ac7976765bbc867c050d5324__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3gcxtlz-6234bca4ac7976765bbc867c050d5324__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Analiza tus KPI de servicio y utiliza los resultados para optimizar tus procesos<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-reporting-serviceeinsaetze-auswerten.jpg' width='700' height='500' title='l-mobile-reporting-serviceeinsaetze-auswerten' alt='L-mobile, Field Service Management Software, Field Service KPI, Reporting, BI-Tool, Auswertung Service Kennzahlen'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-xlq1c6f-e4fda2737e5d18f7b043b4682855c68b av_one_half  avia-builder-el-37  el_after_av_one_half  el_before_av_one_full  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-3bfed0n-9cba068587a844a3831f361c3b7dbd8b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Customer Satisfaction Score<\/strong> (CSAT), la cantidad de <strong>\u00f3rdenes de servicio con SLA<\/strong> (Service Level Agreement) cumplido o el <strong>tiempo medio de tramitaci\u00f3n<\/strong> de pedidos: independientemente de los KPI de servicio de atenci\u00f3n t\u00e9cnica que m\u00e1s valores, con L-mobile reporting tendr\u00e1s <strong>cifras y resultados detallados<\/strong> que te ayudar\u00e1n a mejorar la calidad de tu servicio. No hay l\u00edmites a la hora de evaluar los KPI de servicio. La herramienta de BI puede configurarse de forma flexible para visualizar exactamente los datos que realmente te sirven. Para ello, cuentas con varias <strong>opciones de filtros<\/strong> que te ayudan a precisar la cantidad de datos. A continuaci\u00f3n, encontrar\u00e1s un peque\u00f1o <strong>resumen de KPI probados del servicio de atenci\u00f3n t\u00e9cnica<\/strong>.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-wuqsx1j-d1ec6dfa5632d24c93d0f0ea441b39f4 av_one_full  avia-builder-el-39  el_after_av_one_half  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-wdxwifb-3c7c612dfe7678c43c6231b013872cca\">\n#top .avia-icon-list-container.av-wdxwifb-3c7c612dfe7678c43c6231b013872cca .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-wdxwifb-3c7c612dfe7678c43c6231b013872cca .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-wdxwifb-3c7c612dfe7678c43c6231b013872cca  avia-builder-el-40  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-wdxwifb-3c7c612dfe7678c43c6231b013872cca avia-iconlist-animate'>\n<li><div class='iconlist_icon av-vznwzvr-56a3899a9d67610dc44393e4979b0fe2 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Horas fichadas\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Horas fichadas<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Puedes consultar de un vistazo los tiempos registrados por tus t\u00e9cnicos de servicio y ver inmediatamente la proporci\u00f3n de tiempo de trabajo puro o de tiempo de desplazamiento.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-vnrfbt3-dfce4091731d0585d5a38692802c0703 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Customer Satisfaction Score (CSAT)\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Customer Satisfaction Score (CSAT)<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>La CSAT, que suele determinarse con la ayuda de encuestas a los clientes, ofrece una forma sencilla de no perder de vista la satisfacci\u00f3n de tus clientes.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-v312buv-c41d57a15277f77a9844bda2bf664a0e avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \u00d3rdenes de servicio abiertas\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >\u00d3rdenes de servicio abiertas<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>En funci\u00f3n de diversos datos, las prestaciones de servicio atrasadas pueden filtrarse por ubicaci\u00f3n, prioridad o tipo de pedido, entre otras cosas.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-unzxg4n-70f4ff72028ffb64333ceda231e403d7 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Tiempo de procesamiento medio\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Tiempo de procesamiento medio<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>\u00bfCu\u00e1nto tardan de media tus t\u00e9cnicos en terminar un trabajo? \u00bfCon qu\u00e9 frecuencia es necesaria otra visita? Con este indicador de servicio, comprobar\u00e1s la eficiencia de tu servicio de atenci\u00f3n t\u00e9cnica de un vistazo.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-u5tshs7-f7ef6d3b8f2b7dec81d513b12c67b96c avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: \u00d3rdenes de servicio con acuerdos de nivel de servicio cumplidos\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >\u00d3rdenes de servicio con acuerdos de nivel de servicio cumplidos<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>En solo unos segundos, podr\u00e1s ver cu\u00e1ntas \u00f3rdenes de servicio ha podido cumplir tu equipo dentro del acuerdo de nivel de servicio.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ttbv7xj-4dc52841725e5cc25bec3c67ea1f5709 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: KPI de servicio por t\u00e9cnico\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >KPI de servicio por t\u00e9cnico<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Puedes analizar varios KPI para conocer en todo momento las actividades y el rendimiento de tus t\u00e9cnicos, como todas las prestaciones de servicio de un t\u00e9cnico y de qu\u00e9 pedido se trataba. Las visitas activas tambi\u00e9n pueden visualizarse en un mapa<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-sjjzns7-f5de4c80cd4361bf89b5495d230caf78\">\n.avia-section.av-sjjzns7-f5de4c80cd4361bf89b5495d230caf78{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-sjjzns7-f5de4c80cd4361bf89b5495d230caf78 main_color avia-section-default avia-no-border-styling  avia-builder-el-41  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-102106'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-s36idqf-2a33e39ac0f4a1e017f0273b83cc04e8 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s36idqf-2a33e39ac0f4a1e017f0273b83cc04e8\">\n.flex_column.av-s36idqf-2a33e39ac0f4a1e017f0273b83cc04e8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-s36idqf-2a33e39ac0f4a1e017f0273b83cc04e8 av_one_full  avia-builder-el-42  el_before_av_hr  avia-builder-el-first  lmh3w first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rwu4i2v-d11221137760914486d1b33a35a04a2c\">\n#top .av-special-heading.av-rwu4i2v-d11221137760914486d1b33a35a04a2c{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-rwu4i2v-d11221137760914486d1b33a35a04a2c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-rwu4i2v-d11221137760914486d1b33a35a04a2c .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-rwu4i2v-d11221137760914486d1b33a35a04a2c .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-rwu4i2v-d11221137760914486d1b33a35a04a2c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-rwu4i2v-d11221137760914486d1b33a35a04a2c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-rwu4i2v-d11221137760914486d1b33a35a04a2c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-rwu4i2v-d11221137760914486d1b33a35a04a2c av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-43  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Qu\u00e9 puedes conseguir con la evaluaci\u00f3n de KPI para el servicio de atenci\u00f3n t\u00e9cnica<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r7z9zuv-130551f85ad121bfaa45b52d7ddec835\">\n#top .hr.hr-invisible.av-r7z9zuv-130551f85ad121bfaa45b52d7ddec835{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-r7z9zuv-130551f85ad121bfaa45b52d7ddec835 hr-invisible  avia-builder-el-44  el_after_av_one_full  el_before_av_one_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-qwqyixz-309a4ceca6beab77f96b97aa41d763ee sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qwqyixz-309a4ceca6beab77f96b97aa41d763ee\">\n#top .flex_column_table.av-equal-height-column-flextable.av-qwqyixz-309a4ceca6beab77f96b97aa41d763ee{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-qwqyixz-309a4ceca6beab77f96b97aa41d763ee{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-qwqyixz-309a4ceca6beab77f96b97aa41d763ee av_one_third  avia-builder-el-45  el_after_av_hr  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qh76rzb-4f528dd4f26dec66969abae20d4ea40a\">\n#top .av-special-heading.av-qh76rzb-4f528dd4f26dec66969abae20d4ea40a{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-qh76rzb-4f528dd4f26dec66969abae20d4ea40a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-qh76rzb-4f528dd4f26dec66969abae20d4ea40a .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-qh76rzb-4f528dd4f26dec66969abae20d4ea40a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-qh76rzb-4f528dd4f26dec66969abae20d4ea40a av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-46  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Detecci\u00f3n de oportunidades y riesgos en el servicio al cliente<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-prxmv47-26c8fc53d446aca48ec9473b3348d3b1\">\n#top 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.heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-pkvahhj-17963261c8e812c29da42ba3a74be5e2 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-pkvahhj-17963261c8e812c29da42ba3a74be5e2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-pkvahhj-17963261c8e812c29da42ba3a74be5e2 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-48  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Aplicaci\u00f3n \u00f3ptima de recursos<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-p0g4fpj-1237c718ea43a4b850da83a29dfa16fa\">\n#top .flex_column_table.av-equal-height-column-flextable.av-p0g4fpj-1237c718ea43a4b850da83a29dfa16fa{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-p0g4fpj-1237c718ea43a4b850da83a29dfa16fa{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-p0g4fpj-1237c718ea43a4b850da83a29dfa16fa av_one_third  avia-builder-el-49  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-og5nplz-efde74df76808410764af92096093e2c\">\n#top .av-special-heading.av-og5nplz-efde74df76808410764af92096093e2c{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-og5nplz-efde74df76808410764af92096093e2c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-og5nplz-efde74df76808410764af92096093e2c .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-og5nplz-efde74df76808410764af92096093e2c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-og5nplz-efde74df76808410764af92096093e2c av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-50  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Reforzar la fidelizaci\u00f3n y la satisfacci\u00f3n del cliente<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-o5abhon-7d2e97136648a4de29849cce6599b96e sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-o5abhon-7d2e97136648a4de29849cce6599b96e\">\n#top .flex_column_table.av-equal-height-column-flextable.av-o5abhon-7d2e97136648a4de29849cce6599b96e{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-o5abhon-7d2e97136648a4de29849cce6599b96e{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-o5abhon-7d2e97136648a4de29849cce6599b96e av_one_third  avia-builder-el-51  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ddiug7-0c256c23f73037bb86e692cab682bce4\">\n#top .av-special-heading.av-2ddiug7-0c256c23f73037bb86e692cab682bce4{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2ddiug7-0c256c23f73037bb86e692cab682bce4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2ddiug7-0c256c23f73037bb86e692cab682bce4 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2ddiug7-0c256c23f73037bb86e692cab682bce4 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2ddiug7-0c256c23f73037bb86e692cab682bce4 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-52  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Reducir costes y tiempo<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-n38wd5z-9dfd79e400d499ef6e5b4f0d740b9733\">\n#top .flex_column_table.av-equal-height-column-flextable.av-n38wd5z-9dfd79e400d499ef6e5b4f0d740b9733{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-n38wd5z-9dfd79e400d499ef6e5b4f0d740b9733{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-n38wd5z-9dfd79e400d499ef6e5b4f0d740b9733 av_one_third  avia-builder-el-53  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2a9w2iv-7b3c7aa008a2de693d79fdfa91752698\">\n#top .av-special-heading.av-2a9w2iv-7b3c7aa008a2de693d79fdfa91752698{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2a9w2iv-7b3c7aa008a2de693d79fdfa91752698 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2a9w2iv-7b3c7aa008a2de693d79fdfa91752698 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2a9w2iv-7b3c7aa008a2de693d79fdfa91752698 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2a9w2iv-7b3c7aa008a2de693d79fdfa91752698 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-54  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Base de datos s\u00f3lida para decisiones empresariales importantes<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m9a526f-1c1f291aa7c2f92b344bf0f0b9537ea8\">\n#top .flex_column_table.av-equal-height-column-flextable.av-m9a526f-1c1f291aa7c2f92b344bf0f0b9537ea8{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-m9a526f-1c1f291aa7c2f92b344bf0f0b9537ea8{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-m9a526f-1c1f291aa7c2f92b344bf0f0b9537ea8 av_one_third  avia-builder-el-55  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lssflqf-c41b94b51964f445f53b13f4b6ea42d3\">\n#top .av-special-heading.av-lssflqf-c41b94b51964f445f53b13f4b6ea42d3{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-lssflqf-c41b94b51964f445f53b13f4b6ea42d3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lssflqf-c41b94b51964f445f53b13f4b6ea42d3 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-lssflqf-c41b94b51964f445f53b13f4b6ea42d3 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lssflqf-c41b94b51964f445f53b13f4b6ea42d3 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-56  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Mejora continua del proceso de servicio<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lit8sh3-394a6eb8953ca5d5c0b73483f3bdf7c9\">\n.avia-section.av-lit8sh3-394a6eb8953ca5d5c0b73483f3bdf7c9{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-reporting-dashboard-am-tablet.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-lit8sh3-394a6eb8953ca5d5c0b73483f3bdf7c9 main_color avia-section-large avia-no-shadow  avia-builder-el-57  el_after_av_section  el_before_av_section  lmibox1 avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-102106'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-kw0zwcn-9d11b668cad6ec80acdd19b2905d2bd2 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kw0zwcn-9d11b668cad6ec80acdd19b2905d2bd2\">\n.flex_column.av-kw0zwcn-9d11b668cad6ec80acdd19b2905d2bd2{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-kw0zwcn-9d11b668cad6ec80acdd19b2905d2bd2 av_one_full  avia-builder-el-58  el_before_av_one_third  avia-builder-el-first  lmh2w first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kazfy87-3c21e3f5706f9b569c61e2a2bec3f1e2\">\n#top .av-special-heading.av-kazfy87-3c21e3f5706f9b569c61e2a2bec3f1e2{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-kazfy87-3c21e3f5706f9b569c61e2a2bec3f1e2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kazfy87-3c21e3f5706f9b569c61e2a2bec3f1e2 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-kazfy87-3c21e3f5706f9b569c61e2a2bec3f1e2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kazfy87-3c21e3f5706f9b569c61e2a2bec3f1e2 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-59  avia-builder-el-no-sibling  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Ventajas de los KPI de servicio detallados con L-mobile reporting<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-jwf7s2v-ae84af6e3044a4b54fce5dae2d95cae2 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jwf7s2v-ae84af6e3044a4b54fce5dae2d95cae2\">\n.flex_column.av-jwf7s2v-ae84af6e3044a4b54fce5dae2d95cae2{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-jwf7s2v-ae84af6e3044a4b54fce5dae2d95cae2 av_one_third  avia-builder-el-60  el_after_av_one_full  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jekxco7-ff67ef06bc2a29cc984f9523a1b342b8\">\n.iconbox.av-jekxco7-ff67ef06bc2a29cc984f9523a1b342b8 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-jekxco7-ff67ef06bc2a29cc984f9523a1b342b8 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-jekxco7-ff67ef06bc2a29cc984f9523a1b342b8 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-jekxco7-ff67ef06bc2a29cc984f9523a1b342b8 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-jekxco7-ff67ef06bc2a29cc984f9523a1b342b8 av-no-box  avia-builder-el-61  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Datos para un proceso de servicio medible\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8c7' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Datos para un proceso de servicio medible<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Toda la informaci\u00f3n generada como parte de la gesti\u00f3n del servicio de atenci\u00f3n t\u00e9cnica te ayuda a medir el \u00e9xito del proceso de servicio y, al mismo tiempo, a mejorarlo continuamente.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jali11j-83188979e1c5776485870873052ebf36\">\n.flex_column.av-jali11j-83188979e1c5776485870873052ebf36{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-jali11j-83188979e1c5776485870873052ebf36 av_one_third  avia-builder-el-62  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ilvya3r-8fc6e7fc473a2b4c447d7d9c1263e091\">\n.iconbox.av-ilvya3r-8fc6e7fc473a2b4c447d7d9c1263e091 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-ilvya3r-8fc6e7fc473a2b4c447d7d9c1263e091 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-ilvya3r-8fc6e7fc473a2b4c447d7d9c1263e091 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-ilvya3r-8fc6e7fc473a2b4c447d7d9c1263e091 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-ilvya3r-8fc6e7fc473a2b4c447d7d9c1263e091 av-no-box  avia-builder-el-63  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Interfaz de usuario configurable a nivel individual\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Interfaz de usuario configurable a nivel individual<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>La creaci\u00f3n de cuadros de mando personalizados en una interfaz f\u00e1cil de usar facilita el manejo de L-mobile reporting. Si es necesario, tambi\u00e9n pueden integrarse datos de otros sistemas.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-i2ahrev-4f22eb31180bbfbcfcdd0450810f4bcc\">\n.flex_column.av-i2ahrev-4f22eb31180bbfbcfcdd0450810f4bcc{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-i2ahrev-4f22eb31180bbfbcfcdd0450810f4bcc av_one_third  avia-builder-el-64  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-huysvl3-1c31539a11f903a4d2b6f9fc1315ff4c\">\n.iconbox.av-huysvl3-1c31539a11f903a4d2b6f9fc1315ff4c .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-huysvl3-1c31539a11f903a4d2b6f9fc1315ff4c .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-huysvl3-1c31539a11f903a4d2b6f9fc1315ff4c .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-huysvl3-1c31539a11f903a4d2b6f9fc1315ff4c .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-huysvl3-1c31539a11f903a4d2b6f9fc1315ff4c av-no-box  avia-builder-el-65  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Aumento de la tasa de reparaciones a la primera\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue856' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Aumento de la tasa de reparaciones a la primera<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>La evaluaci\u00f3n peri\u00f3dica de los KPI del servicio de atenci\u00f3n t\u00e9cnica te ayuda a identificar el potencial de optimizaci\u00f3n y a resolver r\u00e1pidamente las dificultades. Esto tambi\u00e9n te permite aumentar continuamente uno de los KPI de servicio m\u00e1s importantes: la tasa de reparaciones a la primera.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-hb0lojr-baea819039f809f81f267d839c1c6ccd sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hb0lojr-baea819039f809f81f267d839c1c6ccd\">\n.flex_column.av-hb0lojr-baea819039f809f81f267d839c1c6ccd{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-hb0lojr-baea819039f809f81f267d839c1c6ccd av_one_third  avia-builder-el-66  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gnrbsiv-5e971ec62194600aa3d507c4ab0a769b\">\n.iconbox.av-gnrbsiv-5e971ec62194600aa3d507c4ab0a769b .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-gnrbsiv-5e971ec62194600aa3d507c4ab0a769b .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-gnrbsiv-5e971ec62194600aa3d507c4ab0a769b .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-gnrbsiv-5e971ec62194600aa3d507c4ab0a769b .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-gnrbsiv-5e971ec62194600aa3d507c4ab0a769b av-no-box  avia-builder-el-67  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Herramienta de BI independiente de la plataforma\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Herramienta de BI independiente de la plataforma<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>L-mobile reporting es una herramienta de an\u00e1lisis basada en web que puede utilizarse en cualquier navegador sin necesidad de tener que instalar previamente ning\u00fan software. Por tanto, la herramienta de BI tambi\u00e9n puede utilizarse en dispositivos m\u00f3viles.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ga6872f-9daaa83e9dc35fd59fb28aa106e9da4b\">\n.flex_column.av-ga6872f-9daaa83e9dc35fd59fb28aa106e9da4b{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-ga6872f-9daaa83e9dc35fd59fb28aa106e9da4b av_one_third  avia-builder-el-68  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-g2rdpqf-f708479fe5110ed075c434535b57f244\">\n.iconbox.av-g2rdpqf-f708479fe5110ed075c434535b57f244 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-g2rdpqf-f708479fe5110ed075c434535b57f244 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-g2rdpqf-f708479fe5110ed075c434535b57f244 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-g2rdpqf-f708479fe5110ed075c434535b57f244 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-g2rdpqf-f708479fe5110ed075c434535b57f244 av-no-box  avia-builder-el-69  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Informaci\u00f3n en tiempo real\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue862' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Informaci\u00f3n en tiempo real<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>La vinculaci\u00f3n sin fisuras de L-mobile reporting y L-mobile service permite el intercambio de datos en tiempo real entre ambos sistemas. De este modo, tu cuadro de mando contar\u00e1 siempre con la informaci\u00f3n m\u00e1s reciente.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-flh1b3b-73a1267ae20af6caa3b3e162819a25c6\">\n.flex_column.av-flh1b3b-73a1267ae20af6caa3b3e162819a25c6{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-flh1b3b-73a1267ae20af6caa3b3e162819a25c6 av_one_third  avia-builder-el-70  el_after_av_one_third  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-exvhw07-2623b1de84b8346104e0000f6f2f9b48\">\n.iconbox.av-exvhw07-2623b1de84b8346104e0000f6f2f9b48 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-exvhw07-2623b1de84b8346104e0000f6f2f9b48 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-exvhw07-2623b1de84b8346104e0000f6f2f9b48 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-exvhw07-2623b1de84b8346104e0000f6f2f9b48 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-exvhw07-2623b1de84b8346104e0000f6f2f9b48 av-no-box  avia-builder-el-71  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: M\u00e1s transparencia en el servicio de atenci\u00f3n t\u00e9cnica\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue803' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >M\u00e1s transparencia en el servicio de atenci\u00f3n t\u00e9cnica<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>La vista general de todos los KPI de servicio no solo facilita la optimizaci\u00f3n del proceso, sino que tambi\u00e9n aumenta la transparencia a lo largo de todo el proceso de servicio.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ejrvpmv-850971d8664568b7105f90cbd41da5ad\">\n#top .hr.hr-invisible.av-ejrvpmv-850971d8664568b7105f90cbd41da5ad{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-ejrvpmv-850971d8664568b7105f90cbd41da5ad hr-invisible  avia-builder-el-72  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-e0csj47-425344b36341062abd5087884e58ba4f\">\n.avia-section.av-e0csj47-425344b36341062abd5087884e58ba4f{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_6'  class='avia-section av-e0csj47-425344b36341062abd5087884e58ba4f main_color avia-section-default avia-no-border-styling  avia-builder-el-73  el_after_av_section  el_before_av_section  lmves lmvhu lmven avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-102106'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-dh8f5hj-d10d60072cba2649782f38bdf58b8701 sc-av_one_full av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-dh8f5hj-d10d60072cba2649782f38bdf58b8701 av_one_full  avia-builder-el-74  el_before_av_three_fifth  avia-builder-el-first  lmh3w first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-top  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1al0hwn-1294903082da045184a509bd7f4ab2ce\">\n#top .av-special-heading.av-1al0hwn-1294903082da045184a509bd7f4ab2ce{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-1al0hwn-1294903082da045184a509bd7f4ab2ce .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-1al0hwn-1294903082da045184a509bd7f4ab2ce .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-1al0hwn-1294903082da045184a509bd7f4ab2ce .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1al0hwn-1294903082da045184a509bd7f4ab2ce .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-1al0hwn-1294903082da045184a509bd7f4ab2ce .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-1al0hwn-1294903082da045184a509bd7f4ab2ce .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-1al0hwn-1294903082da045184a509bd7f4ab2ce av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-75  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >El software de servicio de atenci\u00f3n t\u00e9cnica L-mobile service te proporciona los datos que necesitas para realizar an\u00e1lisis detallados<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Descubre las funciones y los aspectos destacados de nuestro software de servicio de atenci\u00f3n t\u00e9cnica en acci\u00f3n en el webcast gratuito bajo demanda: \u00a1cuando quieras y donde quieras!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-co0r2iv-d14e30234eee5f394d6046381dd0d4c9 sc-av_three_fifth av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-co0r2iv-d14e30234eee5f394d6046381dd0d4c9 av_three_fifth  avia-builder-el-76  el_after_av_one_full  el_before_av_two_fifth  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c1oiqkn-ddb8c2a0a5bf0a61f33f97cdb82ec0f1\">\n#top .avia-icon-list-container.av-c1oiqkn-ddb8c2a0a5bf0a61f33f97cdb82ec0f1 .iconlist_icon{\ncolor:#ffffff;\nbackground-color:#009acd;\nborder:1px solid #ffffff;\n}\n#top .avia-icon-list-container.av-c1oiqkn-ddb8c2a0a5bf0a61f33f97cdb82ec0f1 .iconlist_icon svg:first-child{\nstroke:#ffffff;\nfill:#ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-c1oiqkn-ddb8c2a0a5bf0a61f33f97cdb82ec0f1 .av_iconlist_title{\ncolor:#ffffff;\n}\n.avia-icon-list-container.av-c1oiqkn-ddb8c2a0a5bf0a61f33f97cdb82ec0f1 .iconlist_content{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-list-container av-c1oiqkn-ddb8c2a0a5bf0a61f33f97cdb82ec0f1  avia-builder-el-77  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-c1oiqkn-ddb8c2a0a5bf0a61f33f97cdb82ec0f1 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-15vidzb-8380f2fcbb16797bf9157872c47ec1d9 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Toma de datos con dispositivos m\u00f3viles en formato digital para obtener KPI concluyentes del servicio de atenci\u00f3n t\u00e9cnica\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Toma de datos con dispositivos m\u00f3viles en formato digital para obtener KPI concluyentes del servicio de atenci\u00f3n t\u00e9cnica<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>En el webcast te mostramos c\u00f3mo puedes gestionar tu proceso de servicio en L-mobile service con una amplia gama de funciones y recopilar datos valiosos para evaluaciones posteriores.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-14rx293-838a88b214833068fe2f4e8992af4ad2 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Demo en vivo de las funciones m\u00e1s importantes del software de servicio de atenci\u00f3n t\u00e9cnica\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Demo en vivo de las funciones m\u00e1s importantes del software de servicio de atenci\u00f3n t\u00e9cnica<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Desde la gesti\u00f3n de pedidos hasta la aplicaci\u00f3n m\u00f3vil de servicio t\u00e9cnico, pasando por la planificaci\u00f3n de visitas digital: descubre lo m\u00e1s destacado de L-mobile service para el servicio de atenci\u00f3n t\u00e9cnica y el personal de gesti\u00f3n.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-am7lhon-e595305967f0bc81206c4acf71ae266a avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: El software de servicio de atenci\u00f3n t\u00e9cnica en la pr\u00e1ctica\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >El software de servicio de atenci\u00f3n t\u00e9cnica en la pr\u00e1ctica<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Descubre c\u00f3mo uno de nuestros clientes est\u00e1 digitalizando todos sus procesos de servicio de atenci\u00f3n t\u00e9cnica, lo que le permite trabajar sin problemas incluso sin conexi\u00f3n a Internet ni a la red.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-a740qdj-c4b04ad6ce871a47bfa7570011c101f4\">\n.flex_column.av-a740qdj-c4b04ad6ce871a47bfa7570011c101f4{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-a740qdj-c4b04ad6ce871a47bfa7570011c101f4 av_two_fifth  avia-builder-el-78  el_after_av_three_fifth  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-a2ttgp3-35c2fde8a1369c7fc2ae5239f6f3271c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Digitales Field Service Management | L-mobile Software-Demo\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/EewG_lMsZJo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9hxbp7r-4533e0b4ba2831bc2d1069277d876bfb\">\n#top .hr.hr-invisible.av-9hxbp7r-4533e0b4ba2831bc2d1069277d876bfb{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-9hxbp7r-4533e0b4ba2831bc2d1069277d876bfb hr-invisible  avia-builder-el-80  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-8vfk1c7-d48cae1dd15e307f5cb83edb34db4fc8-wrap avia-button-center  avia-builder-el-81  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/on-demand-webcast\/digitalisiertes-field-service-management\/'  class='avia-button av-8vfk1c7-d48cae1dd15e307f5cb83edb34db4fc8 av-link-btn avia-icon_select-no avia-size-large avia-position-center avia-color-theme-color-highlight'   aria-label=\"Ver demo gratuita\"><span class='avia_iconbox_title' >Ver demo gratuita<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_7'  class='avia-section av-8m8nbbb-83bd0773d7ba4ec3a5d4515dd76000c6 main_color avia-section-large avia-no-border-styling  avia-builder-el-82  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-102106'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-829sjif-5c90975a0486f6e07e72e97b76e150b4 av_one_full  avia-builder-el-83  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7fxds2v-4b7a60e8be66db6864df452497d04c05\">\n#top .av-special-heading.av-7fxds2v-4b7a60e8be66db6864df452497d04c05{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-7fxds2v-4b7a60e8be66db6864df452497d04c05 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-7fxds2v-4b7a60e8be66db6864df452497d04c05 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-7fxds2v-4b7a60e8be66db6864df452497d04c05 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-7fxds2v-4b7a60e8be66db6864df452497d04c05 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-7fxds2v-4b7a60e8be66db6864df452497d04c05 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-7fxds2v-4b7a60e8be66db6864df452497d04c05 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-84  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Gesti\u00f3n eficaz del mantenimiento gracias a la conexi\u00f3n de L-mobile service al sistema ERP<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-72u0wg7-3a3596c585051d34c33e7642a4537f25 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-72u0wg7-3a3596c585051d34c33e7642a4537f25 av_one_half  avia-builder-el-85  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-nkhoh3-b4a47fe1ed0125dc0ff7c9b2cdad5306 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Software de servicio de atenci\u00f3n t\u00e9cnica en Deutsche Windtechnik Offshore und Consulting GmbH\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/i-0FKdsi78E?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-6bthbs7-ccf4ac35b4fb8cbf6ca2e6b5c60317e8 av_one_half  avia-builder-el-87  el_after_av_one_half  el_before_av_one_full  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-5y1w3tz-1279fcd6ddb77cbd89ba22ae54028261 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Para Deutsche Windtechnik Offshore und Consulting GmbH, es muy importante que las <strong>medidas de mantenimiento se lleven a cabo a tiempo y sin fallos<\/strong>. Sin embargo, hab\u00eda una serie de factores que dificultaban la prestaci\u00f3n del servicio t\u00e9cnico, como la falta de documentaci\u00f3n t\u00e9cnica o el tratamiento manual posterior de los recibos de servicio digital. En nuestro <strong>v\u00eddeo de referencia<\/strong>, el equipo de servicio de <strong>Deutsche Windtechnik Offshore und Consulting GmbH<\/strong> explica c\u00f3mo se puede optimizar y trazar el proceso de servicio sin discontinuidad de medios introduciendo L-mobile service.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-testimonial-wrapper av-5fz5bmv-d16f0dce33d0e1d10e2945a54e2ad81d avia-slider-testimonials avia-slider-2-testimonials avia_animate_when_almost_visible av-slideshow-ui av-control-default av-slider-hover-pause av-slideshow-autoplay av-loop-endless av-loop-manual-endless' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:true,&quot;show_slide_delay&quot;:0}\">\n<section class=\"avia-testimonial-row\"><div class='avia-testimonial av-4odpfmv-2e764ff87695d338817188abecf7b5a0 avia-testimonial-row-1 avia-first-testimonial flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>\u00abGracias a la soluci\u00f3n PDA de L-mobile, se evitan sistem\u00e1ticamente los errores y se aprovecha al m\u00e1ximo el potencial de mantenimiento de m\u00e1quinas e instalaciones\u00bb.<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Klaas Feldmann<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Responsable de sistemas de informaci\u00f3n de Deutsche Windtechnik Offshore und Consulting GmbH<\/span><\/div><\/div><\/div><\/div>\n<\/section><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Anterior\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-6' aria-describedby='av-svg-desc-6' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-6'>Anterior<\/title>\n<desc id='av-svg-desc-6'>Anterior<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Anterior<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Posterior\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-7' aria-describedby='av-svg-desc-7' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-7'>Posterior<\/title>\n<desc id='av-svg-desc-7'>Posterior<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Posterior<\/span><\/a><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-ff5epz-64a24ccd4c33ab67cdefd1819267feaa-wrap avia-button-right  avia-builder-el-90  el_after_av_testimonials  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/es\/informe-de-referencia\/deutsche-windtechnik-offshore-und-consulting-gmbh\/'  class='avia-button av-ff5epz-64a24ccd4c33ab67cdefd1819267feaa av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Ver el informe de referencia\"><span class='avia_iconbox_title' >Ver el informe de referencia<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-40rxfwn-f04602b20614f27c40c60fca08728069\">\n.flex_column.av-40rxfwn-f04602b20614f27c40c60fca08728069{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-40rxfwn-f04602b20614f27c40c60fca08728069 av_one_full  avia-builder-el-91  el_after_av_one_half  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-1' class='av-masonry av-ctocqv-b0468812cd66152d1c531105c7b4250a noHover av-flex-size av-large-gap av-hover-overlay- av-masonry-animation-active av-masonry-col-4 av-caption-always av-caption-style- av-masonry-entries ' data-post_id=\"102106\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/es\/referencia\/deutsche-windtechnik-offshore-und-consulting-gmbh\/\"  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alt=\"Software SAT de L-mobile Informe de referencia sobre Deutsche Windtechnik Offshore und Consulting GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/referencia\/swecon-baumaschinen-gmbh\/\"  id='av-masonry-1-item-114635' data-av-masonry-item='114635' class='av-masonry-entry isotope-item post-114635 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-empleados branche-construccion erp_system-microsoft-dynamics-nav-365-business-central-es land-alemania produkt-software-sat produkt-ventas-digitales referenzbericht_vorhanden-con-informe-de-referencia  av-masonry-item-with-image' title=\"Software de servicio de atenci\u00f3n t\u00e9cnica y ventas digitales L-mobile CRM &#038; sales Informe de referencia Swecon Baumaschinen GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry 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produkt-software-sat referenzbericht_vorhanden-con-informe-de-referencia  av-masonry-item-with-image' title=\"Software SAT digital L-mobile Informe de referencia de Grimme Landmaschinenfabrik GmbH &#038; Co KG\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Grimme-logo-wei\u00df.jpg\" title=\"Software SAT digital L-mobile Informe de referencia de Grimme Landmaschinenfabrik GmbH &#038; Co KG\" alt=\"Software SAT digital L-mobile Informe de referencia de Grimme Landmaschinenfabrik GmbH &amp; Co KG\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/referencia\/hsr-gmbh\/\"  id='av-masonry-1-item-139484' data-av-masonry-item='139484' class='av-masonry-entry 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av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-102106'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8ylhtz-261e304f5c126d4c0a9985428b471c2a\">\n.flex_column.av-8ylhtz-261e304f5c126d4c0a9985428b471c2a{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-8ylhtz-261e304f5c126d4c0a9985428b471c2a av_one_full  avia-builder-el-94  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1xibko7-f0b9a3c9d699673193812ceeea3839e9\">\n#top .av-special-heading.av-1xibko7-f0b9a3c9d699673193812ceeea3839e9{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-1xibko7-f0b9a3c9d699673193812ceeea3839e9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-1xibko7-f0b9a3c9d699673193812ceeea3839e9 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-1xibko7-f0b9a3c9d699673193812ceeea3839e9 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1xibko7-f0b9a3c9d699673193812ceeea3839e9 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-1xibko7-f0b9a3c9d699673193812ceeea3839e9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-1xibko7-f0b9a3c9d699673193812ceeea3839e9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-1xibko7-f0b9a3c9d699673193812ceeea3839e9 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-95  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >M\u00e1s funciones de L-mobile service para un proceso de servicio digital y satisfactorio en la gesti\u00f3n y el desarrollo del servicio de atenci\u00f3n t\u00e9cnica<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Descubre otros aspectos destacados de nuestro software de servicio de atenci\u00f3n t\u00e9cnica para optimizar y digitalizar tu servicio de atenci\u00f3n al cliente<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1lr4nvr-6d3c75d8cb68ec91defb66f5a06ff7ca\">\n#top .av_textblock_section.av-1lr4nvr-6d3c75d8cb68ec91defb66f5a06ff7ca .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-1lr4nvr-6d3c75d8cb68ec91defb66f5a06ff7ca '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>L-mobile service es una <strong>soluci\u00f3n integral para tus procesos de servicio<\/strong>. Adem\u00e1s de la<strong> vinculaci\u00f3n con L-mobile reporting<\/strong>, tanto t\u00fa como tu equipo de servicio dispon\u00e9is de<strong> otras funciones<\/strong> que pueden utilizarse para desarrollar con \u00e9xito la gesti\u00f3n del servicio de atenci\u00f3n t\u00e9cnica. Descubre lo m\u00e1s destacado de nuestro software de servicio de atenci\u00f3n t\u00e9cnica, desde la <strong>gesti\u00f3n centralizada de datos maestros<\/strong> hasta la <strong>aplicaci\u00f3n m\u00f3vil de servicio t\u00e9cnico<\/strong>, pasando por la <strong>planificaci\u00f3n optimizada de visitas y trayectos<\/strong> mediante un <strong>software de planificaci\u00f3n de tareas<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-16kmvpj-77d34e7467b85a36da8a447c70349659\">\n.flex_column.av-16kmvpj-77d34e7467b85a36da8a447c70349659{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-16kmvpj-77d34e7467b85a36da8a447c70349659 av_one_full  avia-builder-el-97  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-2' class='av-masonry av-q425bb-7f059b9e4fb78d57a9c603adbee2f409 noHover av-fixed-size av-large-gap av-hover-overlay-bluronhover av-masonry-animation- av-masonry-col-4 av-caption-always av-caption-style-overlay av-masonry-entries av-orientation-landscape-large lmmf' data-post_id=\"102106\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/realidad-aumentada-en-gestion-servicio-atencion-tecnica\/\"  id='av-masonry-2-item-97347' data-av-masonry-item='97347' class='av-masonry-entry isotope-item post-97347 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion-software-sat-realidad-aumentada funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-realidad-aumentada software_spezifikation-recibo-de-servicio-digital software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-despliegue-del-servicio-digital software_spezifikation-software-de-servicio-de-atencion-tecnica software_spezifikation-soporte-aumentado  av-masonry-item-with-image' title=\"lmobile-augmented-reality-remote-service\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service-705x353.jpg);\"  title=\"lmobile-augmented-reality-remote-service\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Servicio remoto con realidad aumentada<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/software-planificacion-visitas-tecnicas\/\"  id='av-masonry-2-item-97343' data-av-masonry-item='97343' class='av-masonry-entry isotope-item post-97343 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion_paket-sales-y-service funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-planificacion-de-visitas software_spezifikation-planificacion-de-visitas-de-tecnicos-de-servicio software_spezifikation-planificacion-grafica-de-visitas software_spezifikation-proalpha-es software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"l-mobile-service-plantafel-mit-karte-bunt\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-plantafel-mit-karte-bunt-3-705x397.png);\"  title=\"l-mobile-service-plantafel-mit-karte-bunt\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Planificaci\u00f3n de visitas con software de planificaci\u00f3n de tareas<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/gestion-de-datos-maestros\/\"  id='av-masonry-2-item-116314' data-av-masonry-item='116314' class='av-masonry-entry isotope-item post-116314 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion_paket-sales-es funktion_paket-sales-pro-es funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-crm-es software_spezifikation-gestion-de-clientes software_spezifikation-gestion-de-clientes-es software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-sistema-crm software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"lmobile-service-stammdatenmanagement\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-service-stammdatenmanagement-705x353.jpg);\"  title=\"lmobile-service-stammdatenmanagement\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Gesti\u00f3n de datos maestros<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/crear-listas-control\/\"  id='av-masonry-2-item-116280' data-av-masonry-item='116280' class='av-masonry-entry isotope-item post-116280 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-formularios-dinamicos software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-listas-de-control software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-recibo-de-servicio-digital software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-digitale-checklisten-servicetechniker-im-einsatz-705x353.jpg);\"  title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Listas de control digitales<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/software-para-intervenciones-del-servicio-tecnico\/\"  id='av-masonry-2-item-97389' data-av-masonry-item='97389' class='av-masonry-entry isotope-item post-97389 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion_paket-sales-pro-es funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-recibo-de-servicio-digital software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-despliegue-del-servicio-digital software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"l-mobile-service-field-service-app-checkliste-smatphone\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/01\/l-mobile-service-field-service-app-checkliste-smatphone-705x397.png);\"  title=\"l-mobile-service-field-service-app-checkliste-smatphone\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Aplicaci\u00f3n m\u00f3vil de servicio t\u00e9cnico<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/procesamiento-de-pedidos\/\"  id='av-masonry-2-item-116302' data-av-masonry-item='116302' class='av-masonry-entry isotope-item post-116302 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion_paket-sales-pro-es funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-llamadas-de-servicio software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-orden-de-servicio-movil software_spezifikation-proalpha-es software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"l-mobile-service-reparaturauftrag-details\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-reparaturauftrag-details-3-705x397.png);\"  title=\"l-mobile-service-reparaturauftrag-details\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Procesamiento de pedidos<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/informes-en-tiempo-real\/\"  id='av-masonry-2-item-102106' data-av-masonry-item='102106' class='av-masonry-entry isotope-item post-102106 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-es funktion_erp-ax-es funktion_erp-independiente-de-erp funktion_erp-infor-com-es funktion_erp-ms-dynamics-es funktion_erp-proalpha-es funktion_erp-sage-100-es funktion_erp-sap-es funktion_erp-sap-business-one-es funktion-software-sat funktion-software-sat-generacion-de-informes funktion_paket-sales-y-service funktion_paket-service-es funktion_paket-service-pro-es software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-cuadro-de-mandos-del-servicio software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-pronostico software_spezifikation-reporting-es software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"lmobile-reporting-field-service-kpi\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: 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funktion_erp-sap-business-one-es funktion-software-sat software_spezifikation-alphaplan-es software_spezifikation-business-one-es software_spezifikation-control-de-los-dispositivos software_spezifikation-equipo software_spezifikation-gestion-de-servicios software_spezifikation-infor-com-es software_spezifikation-infranet-es software_spezifikation-microsoft-dynamics-365-business-central-es software_spezifikation-microsoft-dynamics-nav-es software_spezifikation-ms-dynamics-es software_spezifikation-nav-es software_spezifikation-proalpha-es software_spezifikation-sage-100-es software_spezifikation-sap-es software_spezifikation-servicio-4-0 software_spezifikation-servicio-de-atencion-tecnica software_spezifikation-software-es software_spezifikation-software-de-servicio-de-atencion-tecnica  av-masonry-item-with-image' title=\"Software de servicio de atenci\u00f3n t\u00e9cnica de L-mobile Funciones Supervisar equipamiento y dispositivos\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/08\/tielbild-705x353.jpg);\"  title=\"Software de servicio de atenci\u00f3n t\u00e9cnica de L-mobile Funciones Supervisar equipamiento y dispositivos\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Gesti\u00f3n digital de dispositivos<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><\/div><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Desarrolla continuamente tus procesos de servicio y optimiza su calidad con L-mobile 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Esta herramienta independiente de la plataforma permite analizar los indicadores del servicio al cliente y te ofrece las condiciones ideales para realizar un seguimiento de la eficacia y la rentabilidad de tu gesti\u00f3n del servicio de atenci\u00f3n t\u00e9cnica, con cuadros de mando individuales y una amplia gama de opciones de filtros.<\/p>\n","protected":false},"author":5,"featured_media":122143,"parent":97352,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"funktion_hauptseite":[],"funktion_paket":[3511,3512,3513],"hr_abteilung":[],"software_spezifikation":[4124,4111,4592,4115,4109,4125,3878,3876,4121,4122,4123,4346,4565,4112,4110,4116,4114,4120,4113],"class_list":["post-102106","page","type-page","status-publish","has-post-thumbnail","hentry","funktion_erp-alphaplan-es","funktion_erp-ax-es","funktion_erp-independiente-de-erp","funktion_erp-infor-com-es","funktion_erp-ms-dynamics-es","funktion_erp-proalpha-es","funktion_erp-sage-100-es","funktion_erp-sap-es","funktion_erp-sap-business-one-es","funktion-software-sat","funktion-software-sat-generacion-de-informes","funktion_paket-sales-y-service","funktion_paket-service-es","funktion_paket-service-pro-es","software_spezifikation-alphaplan-es","software_spezifikation-business-one-es","software_spezifikation-cuadro-de-mandos-del-servicio","software_spezifikation-gestion-de-servicios","software_spezifikation-infor-com-es","software_spezifikation-infranet-es","software_spezifikation-microsoft-dynamics-365-business-central-es","software_spezifikation-microsoft-dynamics-nav-es","software_spezifikation-ms-dynamics-es","software_spezifikation-nav-es","software_spezifikation-proalpha-es","software_spezifikation-pronostico","software_spezifikation-reporting-es","software_spezifikation-sage-100-es","software_spezifikation-sap-es","software_spezifikation-servicio-4-0","software_spezifikation-servicio-de-atencion-tecnica","software_spezifikation-software-es","software_spezifikation-software-de-servicio-de-atencion-tecnica"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>KPI de servicio de atenci\u00f3n t\u00e9cnica precisos con L-mobile reporting y L-mobile service<\/title>\n<meta name=\"description\" content=\"Utiliza tus KPI de servicio de atenci\u00f3n t\u00e9cnica para realizar evaluaciones detalladas y mejorar la calidad del servicio al cliente de manera continua\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/l-mobile.com\/es\/software-y-servicios\/software-servicio-atencion-tecnica\/informes-en-tiempo-real\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Servicio de generaci\u00f3n de informes en tiempo real\" \/>\n<meta property=\"og:description\" content=\"Desarrolla continuamente tus procesos de servicio y optimiza su calidad con L-mobile reporting para el servicio de atenci\u00f3n t\u00e9cnica. 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