{"id":116010,"date":"2023-02-27T15:12:00","date_gmt":"2023-02-27T14:12:00","guid":{"rendered":"https:\/\/l-mobile.com\/?page_id=116010"},"modified":"2025-08-15T11:36:46","modified_gmt":"2025-08-15T09:36:46","slug":"service-call-management-software","status":"publish","type":"page","link":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/service-call-management-software\/","title":{"rendered":"Mobile service app"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7wwrssu-8da5c3851c37d059a50725b5ceea3110\">\n.avia-section.av-7wwrssu-8da5c3851c37d059a50725b5ceea3110{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-mobile-service-app.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-7wwrssu-8da5c3851c37d059a50725b5ceea3110 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  lmhf avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116010'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7vfh2q6-f246fe1ce532b3be1b6444ba76ef51b2\">\n.flex_column.av-7vfh2q6-f246fe1ce532b3be1b6444ba76ef51b2{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7vfh2q6-f246fe1ce532b3be1b6444ba76ef51b2 av_one_full  avia-builder-el-1  el_before_av_one_full  avia-builder-el-first  lmh1 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7usv166-b196900d6b7f6c69580fa21d71fe78c6\">\n#top .av-special-heading.av-7usv166-b196900d6b7f6c69580fa21d71fe78c6{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7usv166-b196900d6b7f6c69580fa21d71fe78c6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7usv166-b196900d6b7f6c69580fa21d71fe78c6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7usv166-b196900d6b7f6c69580fa21d71fe78c6 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  > L-mobile service Service Call Management Software: Increase Your Success Rate in Field Service with the Mobile Service App<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7p0v8zi-2554c8ce560a7d754c26623844876ab0\">\n.flex_column.av-7p0v8zi-2554c8ce560a7d754c26623844876ab0{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7p0v8zi-2554c8ce560a7d754c26623844876ab0 av_one_full  avia-builder-el-3  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-7o2e926-1f95bff32bf9f0c1dafd703e5b883f80 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Provide your <strong>technical field service staff<\/strong> with the ideal basis for processing field service orders easily, successfully, and efficiently. With the <strong>service technician app<\/strong> of the<strong> L-mobile service<\/strong> field service management software, your technicians are equipped with a mobile tool that allows them to access all information on upcoming service calls <strong>in real time<\/strong> as well as <strong>digitally record all assignment data<\/strong> while <strong>on site<\/strong> at the customer\u2019s location.<\/p>\n<p>The <strong>service call management software<\/strong> provides your service technicians with a portable and <strong>mobile knowledgebase<\/strong> featuring valuable functions that support them before, during, and after a service call. Starting with optimal order preparation thanks to <strong>real-time data<\/strong> from the service staff in the office, through access to <strong>digital checklists<\/strong>, documents, and the service history for successful problem solving on site at the customer\u2019s location, to the subsequent <strong>digital recording of working times<\/strong>, <strong>materials<\/strong>, and <strong>field service reports<\/strong>. This results in improved service quality and increased customer satisfaction.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container av-7ekmsoe-1450deddff526fc9d3fb6c5c2542ab99 main_color av-switch-768  avia-builder-el-5  el_after_av_section  el_before_av_section  lmsmf av-sticky-submenu submenu-not-first container_wrap fullsize' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\"><span class='avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='list' data-av_iconset='svg_entypo-fontello'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"32\" viewBox=\"0 0 22 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>List<\/title>\n<desc id='av-svg-desc-1'>List<\/desc>\n<path d=\"M3.2 20.8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 14.4q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM9.6 11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2zM20.8 14.4q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2zM20.8 20.8q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2z\"><\/path>\n<\/svg><\/span><span class=\"av-current-placeholder\">Menu<\/span><\/a><ul id='av-custom-submenu-1' class='av-subnav-menu' role='menu'>\n<li class='menu-item av-qjn9ji-d491fe8a387e8059c7610c38326df421 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-1' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Field service management software<\/span><\/a><\/li>\n<li class='menu-item av-7bo4kv2-d55317ddd801d028c940bbc81a8a7c62 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-2' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/?page_id=132592'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>ERP integration<\/span><\/a><\/li>\n<li class='menu-item av-77eslq6-c04b82555adfe220ebe70dac2a9d3c2c menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-3' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/interactive\/contact\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contact us<\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div><\/p>\n<div id='av_section_2'  class='avia-section av-75jx726-dc84dd44dc9f3716a89e3ef21c9827da main_color avia-section-default avia-no-border-styling  avia-builder-el-6  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116010'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-734urjy-b2d71768777495c2a611331190bd4d46 av_one_full  avia-builder-el-7  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-71izuzi-08dc9cf06d9f30fb95135a6d5d200b35\">\n#top .av-special-heading.av-71izuzi-08dc9cf06d9f30fb95135a6d5d200b35{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-71izuzi-08dc9cf06d9f30fb95135a6d5d200b35 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-71izuzi-08dc9cf06d9f30fb95135a6d5d200b35 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-71izuzi-08dc9cf06d9f30fb95135a6d5d200b35 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-8  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Increase your first-time fix rate with mobile service call management software for technical field service staff<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-70mc0qm-50206eaa683c8aaaf6de714c69cf1948 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The central task of your service technicians is to fix malfunctions and faults on machines, production lines, and systems on site at the customer\u2019s location. Various factors play an important role in ensuring that this is achieved and that the customer\u2019s issue is resolved as quickly as possible. From <strong>optimal assignment preparation<\/strong> right through to the technician <strong>solving the problem<\/strong> on the <strong>first visit to the customer<\/strong>. Without digital service call management software, however, a lack of communication, missing information, and paper clutter make work more difficult. <strong>Missing time sheets<\/strong>, incomplete instructions and order data, or the time-consuming <strong>manual transfer of handwritten data<\/strong> to the ERP system are not only extremely <b>error-prone<\/b> and <strong>cost-intensive<\/strong>, they also often lead to problems and issues during the service call, some of which can only be resolved on a return visit. As a result, customer satisfaction with the quality of your service continues to decline.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-6y4ka5a-8ab83aa4bb723c534b400b27f73cc7e3 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-6y4ka5a-8ab83aa4bb723c534b400b27f73cc7e3 av_one_half  avia-builder-el-10  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-6x4cwum-7ca8c63ddd1264ffe6646ef478b6fc1d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>All of these challenges can be easily overcome with the implementation of <strong>L-mobile service<\/strong> and the associated <strong>mobile service technician app<\/strong>. Thanks to digital data collection, the service call management software enables a <strong>paperless service process for technical field service staff<\/strong>. All your service technicians need is a <strong>smartphone<\/strong> or <strong>tablet<\/strong> on which they can use the service technician app and thus access all service data from the field service management software.<\/p>\n<p>As soon as a service technician has been assigned a <strong>new field service order<\/strong> by the scheduling team, all of this information is transferred <strong>automatically<\/strong> and <strong>in real time<\/strong> to the technician\u2019s mobile device. This means that they can immediately see all the <strong>important details at a glance<\/strong>. And best of all, even if the actual service call then takes place at a location where the technician has <strong>no Internet connection<\/strong>, the mobile service app can still be used as usual. Documents, checklists, or device history records can still be easily accessed in the app to support order processing. The same applies to the <strong>mobile data collection of working times<\/strong>, <strong>travel expenses<\/strong>, or the <strong>materials used<\/strong>. The mobile service technician app saves all of this data in <strong>offline mode<\/strong> so that it can be <strong>synchronized with L-mobile service and your ERP system<\/strong> as soon as the Internet connection is restored. This way your service team in the office promptly receives all the necessary information to invoice and complete the field service order. Duplicate and incorrect data collection as well as long waits for the final field service report are avoided. <strong>This saves time, money, and valuable resources<\/strong>.<\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-6v4bgni-47b49d1a27419ff97c3d25027ecf221f av_one_half  avia-builder-el-12  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6tdjimm-9d8f1226e7f3b762d940b3e8ca72902d\">\n.avia-image-container.av-6tdjimm-9d8f1226e7f3b762d940b3e8ca72902d img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-6tdjimm-9d8f1226e7f3b762d940b3e8ca72902d .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-6tdjimm-9d8f1226e7f3b762d940b3e8ca72902d av-styling- avia-align-center  avia-builder-el-13  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-mobile-service-app-servicetechniker.jpg' alt='L-mobile service, Field Service Management Software, Auftragsmanagement, Serviceauftrag, Auftragsbearbeitung im Innendienst' title='L-mobile service, Field Service Management Software, Auftragsmanagement, Serviceauftrag, Auftragsbearbeitung im Innendienst'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6soivse-12efc7a7ba187a045f8389fabc34f1f8\">\n.avia-section.av-6soivse-12efc7a7ba187a045f8389fabc34f1f8{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-6soivse-12efc7a7ba187a045f8389fabc34f1f8 main_color avia-section-default avia-no-border-styling  avia-builder-el-14  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116010'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-6qozv66-bc6e685e2520e3db6f56a2f4985d0965 av_one_full  avia-builder-el-15  avia-builder-el-no-sibling  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6o0yfku-a4e7eabb5b6cba4ef585cbaa362444e3\">\n#top .av-special-heading.av-6o0yfku-a4e7eabb5b6cba4ef585cbaa362444e3{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-6o0yfku-a4e7eabb5b6cba4ef585cbaa362444e3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6o0yfku-a4e7eabb5b6cba4ef585cbaa362444e3 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-6o0yfku-a4e7eabb5b6cba4ef585cbaa362444e3 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6o0yfku-a4e7eabb5b6cba4ef585cbaa362444e3 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-16  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Functions for efficient service calls with the mobile service technician app of L-mobile service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6n01ccu-b530c5f98d6aab0d035442f7b69c62d8\">\n#top .av_textblock_section.av-6n01ccu-b530c5f98d6aab0d035442f7b69c62d8 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-6n01ccu-b530c5f98d6aab0d035442f7b69c62d8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>The <strong>L-mobile service service call management software<\/strong> provides you with a <strong>mobile service app<\/strong> that can be used on all <strong>popular operating systems<\/strong> such as iOS, Android, and Windows. This not only optimizes the work of your service staff in the office, but also enables technical field service staff to <strong>carry out service calls easily and efficiently<\/strong>. The service technician app provides your team with all the important tools to <strong>increase the field service success rate in the long term<\/strong>. In addition to a clear <strong>dashboard<\/strong>, which provides a transparent overview of all assignment information, many other functions are available to your technicians in the field. These include, for example, <strong>mobile recording of working times and the materials used<\/strong>, processing <strong>field service orders<\/strong> using predefined <strong>checklists<\/strong>, automatically generated <strong>digital field service reports<\/strong>, and working in <strong>offline mode<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6lz7wb2-2e30a2a7be59fbdc23699420e2c4204c\">\n.av-tab-section-outer-container.av-6lz7wb2-2e30a2a7be59fbdc23699420e2c4204c .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-6lz7wb2-2e30a2a7be59fbdc23699420e2c4204c .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-18  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-6lz7wb2-2e30a2a7be59fbdc23699420e2c4204c'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#clear-dashboard' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-6kdx51q-bd93c5d75a51cca3b89f4db43093333b av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-fontello' data-av_icon='\uf10a' data-av_iconfont='fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Clear dashboard<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#mobile-field-service-orders' data-av-tab-section-title='2' class='av-section-tab-title  av-60msse6-ebc461960d33c51f4790ee43ae5b98ef av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Mobile field service orders<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#record-materials-and-time' data-av-tab-section-title='3' class='av-section-tab-title  av-5hehqge-7f313576535ef3b8b2edbc2f041a4ae9 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue862' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Record materials and time<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#digital-field-service-report' data-av-tab-section-title='4' class='av-section-tab-title  av-4qwbdsu-f287706cd837020ef0a691a8e00ba669 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-4'><span class='av-tab-section-icon avia-iconfont avia-font-fontello' data-av_icon='\uf10a' data-av_iconfont='fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Digital field service report<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#working-in-offline-mode' data-av-tab-section-title='5' class='av-section-tab-title  av-44ndsji-4d9fee5300735d614f9145509938ad95 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-5'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue853' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Working in offline mode<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#digital-checklists' data-av-tab-section-title='6' class='av-section-tab-title  av-3ooc9wu-dd81429141ff5a64d60c1a28cdb1680d av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-6'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Digital checklists<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-12' aria-describedby='av-svg-desc-12' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-12'>Previous<\/title>\n<desc id='av-svg-desc-12'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-13' aria-describedby='av-svg-desc-13' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-13'>Next<\/title>\n<desc id='av-svg-desc-13'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:600vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6kdx51q-bd93c5d75a51cca3b89f4db43093333b\">\n.av-layout-tab.av-6kdx51q-bd93c5d75a51cca3b89f4db43093333b{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-6kdx51q-bd93c5d75a51cca3b89f4db43093333b av-animation-delay-container  avia-builder-el-19  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"clear-dashboard\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-ngo2dq-d5c042bfafc8a99b688362b21a01bdab av_one_full  avia-builder-el-20  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6h6r1se-d63e0a7f434652612469c086ff16ee87\">\n#top .av-special-heading.av-6h6r1se-d63e0a7f434652612469c086ff16ee87{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-6h6r1se-d63e0a7f434652612469c086ff16ee87 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-6h6r1se-d63e0a7f434652612469c086ff16ee87 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-6h6r1se-d63e0a7f434652612469c086ff16ee87 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-6h6r1se-d63e0a7f434652612469c086ff16ee87 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-6h6r1se-d63e0a7f434652612469c086ff16ee87 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-6h6r1se-d63e0a7f434652612469c086ff16ee87 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-21  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Clear dashboard for optimal assignment preparation<\/h3><div class='av-subheading av-subheading_below'><p>Greater transparency with real-time data synchronization between the office and field<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-n0wpzy-bfd21cde27889e49de76abd43a8b2f93 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>With the mobile service call management software, your service technicians can always keep an overview of <strong>all service calls plus associated information<\/strong> via the <strong>clear dashboard<\/strong>\u2014essentially a <strong>mobile knowledgebase for on the go<\/strong>. When the service app is opened, all current data from the office is automatically synchronized, so your technician is always up to date. Missing order documents and printed assignment documents are now a thing of the past.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-6dffnf2-7cbff5c3dcac528f34d33d4c5a00dfa1 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-6dffnf2-7cbff5c3dcac528f34d33d4c5a00dfa1 av_one_half  avia-builder-el-23  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-mpvk5q-2a35bb951b275e48dbdacd63f5c87aa7 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-24  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-mpvk5q-2a35bb951b275e48dbdacd63f5c87aa7__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-mpvk5q-2a35bb951b275e48dbdacd63f5c87aa7__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Keep track of all your new and overdue service calls<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-dashboard.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-dashboard' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, mobile Service App, Dashboard'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-mpvk5q-2a35bb951b275e48dbdacd63f5c87aa7__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-mpvk5q-2a35bb951b275e48dbdacd63f5c87aa7__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Service technicians can access their own work queue directly via the dashboard<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-dashboard-arbeitsvorrat.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-dashboard-arbeitsvorrat' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, Dashboard, Auftragsvorrat'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-mpvk5q-2a35bb951b275e48dbdacd63f5c87aa7__2  slide-3 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-mpvk5q-2a35bb951b275e48dbdacd63f5c87aa7__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Keep track of upcoming service calls via the calendar<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-dashboard-kalender.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-dashboard-kalender' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, Dashboard, Kalender'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Previous<\/title>\n<desc id='av-svg-desc-2'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Next<\/title>\n<desc id='av-svg-desc-3'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-64fjewe-1b862170d557349cc20cf9abccfe08c0 av_one_half  avia-builder-el-25  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-62p8efy-3039b6b562eb12d53923e2a84b95bdc2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>All field service orders are displayed chronologically in the service call management software on the technician\u2019s smartphone or tablet. This helps your service technicians to <strong>keep track of upcoming field service orders and overdue assignments<\/strong> and process them in order. For those who prefer to work with a <strong>calendar<\/strong>, the service technician app also has the right tool to provide a <strong>transparent overview<\/strong> of all <strong>tasks<\/strong>, <strong>preplanned assignments<\/strong>, or <strong>absences<\/strong>. In addition, your field service staff can search for customer data stored in the L-mobile service field service management software directly via the dashboard.<\/p>\n<p>The dashboard of the service technician app thus enables your service technicians to <strong>optimally prepare for their work ahead<\/strong>. All information is available in a <strong>compact summary<\/strong> so they can use it to prepare for upcoming service calls and complete them promptly and successfully using the right equipment.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-60msse6-ebc461960d33c51f4790ee43ae5b98ef\">\n.av-layout-tab.av-60msse6-ebc461960d33c51f4790ee43ae5b98ef{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-60msse6-ebc461960d33c51f4790ee43ae5b98ef av-animation-delay-container  avia-builder-el-27  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"mobile-field-service-orders\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-ldn8fy-7a5f77846e946442485d5bd6a0421732 av_one_full  avia-builder-el-28  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l9lhj2-c89915470d3f901ad5357a124dc361cf\">\n#top .av-special-heading.av-l9lhj2-c89915470d3f901ad5357a124dc361cf{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-l9lhj2-c89915470d3f901ad5357a124dc361cf .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-l9lhj2-c89915470d3f901ad5357a124dc361cf .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-l9lhj2-c89915470d3f901ad5357a124dc361cf .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-l9lhj2-c89915470d3f901ad5357a124dc361cf .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-l9lhj2-c89915470d3f901ad5357a124dc361cf .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-l9lhj2-c89915470d3f901ad5357a124dc361cf av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-29  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Mobile processing of field service orders<\/h3><div class='av-subheading av-subheading_below'><p>Mobile access to all customer information, device history records, or the service history in the service call management software<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-5uvuq8e-38374feb7b280929f4244600432fa134 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>In order to successfully handle a service call, a service technician does of course need to know <strong>the scope of the field service order<\/strong>. Which machines or devices are affected? What exactly is the problem? Is it a repair or just a maintenance order? Have there already been similar assignments? If so, the documentation for these could be helpful when making a return visit to the customer.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-5tnzany-01d90aaa59dc7693527f19cab902921a sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-5tnzany-01d90aaa59dc7693527f19cab902921a av_one_half  avia-builder-el-31  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-5rvsrni-6f0a584d2df834e593b5ab637f233248 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-32  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-2' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-5rvsrni-6f0a584d2df834e593b5ab637f233248__0  slide-1 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5rvsrni-6f0a584d2df834e593b5ab637f233248__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Technicians always have access to all the information and details relating to the field service orders that are assigned to them<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-serviceauftrag-details.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-serviceauftrag-details' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, mobile Service App, mobiler Serviceauftrag'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5rvsrni-6f0a584d2df834e593b5ab637f233248__1  slide-2 slide-even'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5rvsrni-6f0a584d2df834e593b5ab637f233248__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>The corresponding device history records can also be consulted before and during a service call<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-serviceauftrag-geraeteakte.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-serviceauftrag-geraeteakte' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, mobile Service App, mobiler Serviceauftrag, mobile Ger\u00e4teakte'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Previous<\/title>\n<desc id='av-svg-desc-4'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-5' aria-describedby='av-svg-desc-5' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-5'>Next<\/title>\n<desc id='av-svg-desc-5'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-5mea7pq-9137e30db43d7e3c57dcc61a13aa8115 av_one_half  avia-builder-el-33  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-5lclh4e-a4f169780426f02e9ab098efb56591da '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>To ensure that your technical field service staff can optimally prepare for these and other considerations and are able to <strong>process the field service order to the customer\u2019s satisfaction<\/strong>, all <strong>field service orders assigned to your service technicians are available to them transparently and in full<\/strong> in the mobile service app. Device history records, the contact person and location, preplanned materials, checklists, and documents\u2014everything can be accessed centrally on the go. During the assignment, service technicians can record all necessary data and notes directly in the field service order in the service call management software. This ensures that all information relating to the order is <strong>saved in a central location<\/strong> and then transferred directly from <strong>L-mobile service<\/strong> to your <strong>ERP system<\/strong>.<\/p>\n<p>Having all field service orders available in the service technician app not only makes work easier for your field service staff, the <strong>service staff in the office also benefit from the mobile service app<\/strong>. Instead of waiting days or weeks for field service staff to bring the finished handwritten field service report back to company headquarters after completing the service call, all information on the completed field service order is <strong>automatically<\/strong> and <strong>seamlessly<\/strong> transferred to the service staff in the office <strong>in real time<\/strong>. A <strong>digital field service report<\/strong> is therefore ready the same day in L-mobile service, thus enabling <strong>prompt invoicing<\/strong>. All other data that your service technician records in the field service order is automatically made available to the entire service team. This includes, for example, <strong>notes<\/strong>, possible <strong>follow-up assignments<\/strong>, the <strong>materials used<\/strong>, or attached <strong>photos<\/strong> documenting the assignment.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5hehqge-7f313576535ef3b8b2edbc2f041a4ae9\">\n.av-layout-tab.av-5hehqge-7f313576535ef3b8b2edbc2f041a4ae9{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-5hehqge-7f313576535ef3b8b2edbc2f041a4ae9 av-animation-delay-container  avia-builder-el-35  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"record-materials-and-time\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-5fuicfy-7d1cabaff7d8ce533112e02b7e46d984 av_one_full  avia-builder-el-36  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jdsn5q-1d8b89eda00402b9f288d1b88c7e0b64\">\n#top .av-special-heading.av-jdsn5q-1d8b89eda00402b9f288d1b88c7e0b64{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-jdsn5q-1d8b89eda00402b9f288d1b88c7e0b64 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-jdsn5q-1d8b89eda00402b9f288d1b88c7e0b64 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-jdsn5q-1d8b89eda00402b9f288d1b88c7e0b64 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-jdsn5q-1d8b89eda00402b9f288d1b88c7e0b64 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-jdsn5q-1d8b89eda00402b9f288d1b88c7e0b64 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-jdsn5q-1d8b89eda00402b9f288d1b88c7e0b64 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-37  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Simple digital recording of the materials used and time spent<\/h3><div class='av-subheading av-subheading_below'><p>Document all assignment data directly on site at the customer\u2019s location for greater transparency in field service management<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-5cn6oke-ff3c98230e28c5750869986810f211a2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>To finally put an end to the time-consuming process of recording <strong>working times<\/strong>, the <strong>materials used<\/strong>, and <strong>expenses<\/strong> on paper and the subsequent manual transfer of all this data to the ERP system, the service call management software allows all <strong>assignment data to be recorded digitally<\/strong>. This means that employee time tracking for all of your service technicians can now be performed <strong>easily on the go<\/strong> on their mobile device\u2014ultimately saving a lot of work. The documented times are <strong>saved in the associated field service order<\/strong>, so there is always complete <strong>transparency<\/strong> <strong>over the order-related work performed<\/strong> by your technicians on site.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-5bfdtla-70ceb1bf8eac980c1692bde19ff96818 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-5bfdtla-70ceb1bf8eac980c1692bde19ff96818 av_one_half  avia-builder-el-39  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-40  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-3' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__0  slide-1 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Working times are recorded digitally directly in the field service order in the mobile service app<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-mobile-zeiterfassung.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-mobile-zeiterfassung' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, mobile Zeiterfassung, Arbeitszeiten erfassen, mobile Datenerfassung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__1  slide-2 slide-even'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>All recorded times can be viewed transparently in the field service order itself<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-mobile-zeiterfassung-uebersicht.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-mobile-zeiterfassung-uebersicht' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, mobile Zeiterfassung, Arbeitszeiten erfassen, mobile Datenerfassung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__2  slide-3 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>The materials used can be documented instantly by the service technician<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-mobile-materialerfassung.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-mobile-materialerfassung' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, verbrauchtes Material erfassen, mobile Datenerfassung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__3  slide-4 slide-even'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__3 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>The recorded materials are saved directly in the field service order so that office staff can also be informed later<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-mobile-materialerfassung-uebersicht.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-mobile-materialerfassung-uebersicht' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, verbrauchtes Material erfassen, mobile Datenerfassung,'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__4  slide-5 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__4 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>If new materials need to be requested, a restocking order can be immediately created when recording the materials<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-mobile-materialerfassung-nachbestueckung.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-mobile-materialerfassung-nachbestueckung' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, verbrauchtes Material erfassen, mobile Datenerfassung, Nachschub anfordern'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__5  slide-6 slide-even'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__5 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>All recorded orders for restocking are also displayed in the service technician app<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-mobile-materialerfassung-nachbestueckung-uebersicht.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-mobile-materialerfassung-nachbestueckung-uebersicht' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, verbrauchtes Material erfassen, mobile Datenerfassung, \u00dcbersicht Nachbest\u00fcckung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__6  slide-7 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-58pc5ou-61b56f441f6da1deb3fb60279a725fc6__6 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Expenses incurred and non-productive time can be documented and submitted via the service call management software<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-mobile-spesen-erfassen.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-mobile-spesen-erfassen' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, Spesen erfassen, mobile Datenerfassung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-6' aria-describedby='av-svg-desc-6' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-6'>Previous<\/title>\n<desc id='av-svg-desc-6'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-7' aria-describedby='av-svg-desc-7' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-7'>Next<\/title>\n<desc id='av-svg-desc-7'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><a href='#4' class='goto-slide ' >4<\/a><a href='#5' class='goto-slide ' >5<\/a><a href='#6' class='goto-slide ' >6<\/a><a href='#7' class='goto-slide ' >7<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-4wd5i3y-fb15a00a04c825810662739d8eaf4050 av_one_half  avia-builder-el-41  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-4uj6vzy-acfaf76fc9fd0055e8be3041658bc97f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The same is true when it comes to <strong>recording the materials used<\/strong>. During a service call, a technician can use the service technician app to <strong>document the materials used directly on site in L-mobile service<\/strong>. If the technician needs to replenish the stock of materials used for the assignment, they can <strong>request<\/strong> their <strong>restocking<\/strong> directly via data collection. To do this, a restocking order is added in the service call management software. The service staff in the office are immediately informed about <strong>new material requests<\/strong> and can <strong>approve their reorder without delay<\/strong>. At the same time, all of this data is of course always <strong>transferred to your ERP system<\/strong> and updated there. This ensures that technical field service staff <strong>always have sufficient material<\/strong> available for upcoming assignments. Moreover, a service technician can also <strong>plan the restocking of materials<\/strong> before carrying out a field service order.<\/p>\n<p>In addition to actual working times, it is also possible to <strong>record expenses<\/strong>, e.g., for <strong>meals<\/strong>, <strong>overnight stays<\/strong>, or <strong>travel costs<\/strong>, in the service technician app on a <strong>mobile<\/strong> basis. With just a few clicks, your service technician can enter the necessary information and provide <strong>visual proof<\/strong> by taking photos of the relevant receipts and <strong>adding them to the expenses claim<\/strong>. In addition, <strong>non-productive time<\/strong>, such as for training, or travel time can also be recorded directly in the mobile service app. All of this makes data collection <strong>easier<\/strong>, <strong>faster<\/strong>, and <strong>more transparent<\/strong> for your technical field service staff.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4qwbdsu-f287706cd837020ef0a691a8e00ba669\">\n.av-layout-tab.av-4qwbdsu-f287706cd837020ef0a691a8e00ba669{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-4' class='av-layout-tab av-4qwbdsu-f287706cd837020ef0a691a8e00ba669 av-animation-delay-container  avia-builder-el-43  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"4\" data-tab-section-id=\"digital-field-service-report\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-h0t89q-52a943e933ccbf965919fcc385e3c563 av_one_full  avia-builder-el-44  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4od1f1q-34d4337177b4bbe4dcc35fa594a227b3\">\n#top .av-special-heading.av-4od1f1q-34d4337177b4bbe4dcc35fa594a227b3{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-4od1f1q-34d4337177b4bbe4dcc35fa594a227b3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4od1f1q-34d4337177b4bbe4dcc35fa594a227b3 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4od1f1q-34d4337177b4bbe4dcc35fa594a227b3 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4od1f1q-34d4337177b4bbe4dcc35fa594a227b3 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4od1f1q-34d4337177b4bbe4dcc35fa594a227b3 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4od1f1q-34d4337177b4bbe4dcc35fa594a227b3 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-45  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Automatic creation of digital field service reports<\/h3><div class='av-subheading av-subheading_below'><p>A real-time digital performance record<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-4n178la-3cefd0de8905a27aa15e9c6538141ece '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>By using L-mobile service, you can replace paper copies with a <strong>digital field service report<\/strong>. Illegible, incomplete, and even lost reports will no longer be an issue in your field service management. As soon as a technician has successfully completed an order and <strong>recorded all the necessary data in the mobile service app<\/strong>, the service call management software <strong>automatically generates a digital field service report<\/strong>. This can be stored as a template in L-mobile service and <strong>customized<\/strong> in line with your corporate design so that your field service reports reflect your <strong>first-rate service quality<\/strong> visually as well as in terms of content.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-4k9e4qm-b916c9b30e39be2244a0605bb038a0a9 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-4k9e4qm-b916c9b30e39be2244a0605bb038a0a9 av_one_half  avia-builder-el-47  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-4jf2qm6-37c1578faf2c51a2cf476aa873060843 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-48  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-4' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-4jf2qm6-37c1578faf2c51a2cf476aa873060843__0  slide-1 slide-odd'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4jf2qm6-37c1578faf2c51a2cf476aa873060843__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>The customer can provide a digital signature as instant confirmation of the successful completion of the service call<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-digitaler-servicebericht-unterschrift-kunde.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-digitaler-servicebericht-unterschrift-kunde' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, digitaler Servicebericht, digitale Unterschrift Kunde'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4jf2qm6-37c1578faf2c51a2cf476aa873060843__1  slide-2 slide-even'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4jf2qm6-37c1578faf2c51a2cf476aa873060843__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>L-mobile service uses the data recorded by the technician to generate a digital field service report signed by the customer and service technician<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-digitaler-servicebericht.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-digitaler-servicebericht' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, digitaler Servicebericht, digitale Unterschrift'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4jf2qm6-37c1578faf2c51a2cf476aa873060843__2  slide-3 slide-odd'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4jf2qm6-37c1578faf2c51a2cf476aa873060843__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>As soon as the customer has signed and the digital field service report has been generated, the field service order can be completed<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-serviceauftrag-abschliessen.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-serviceauftrag-abschliessen' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, Serviceauftrag abschlie\u00dfen, mobile Service App'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4jf2qm6-37c1578faf2c51a2cf476aa873060843__3  slide-4 slide-even'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4jf2qm6-37c1578faf2c51a2cf476aa873060843__3 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>When the service technician has finished the assignment, the service staff in the office are immediately informed that the technical side of the field service order has been completed<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-innendienst-technisch-abgeschlossen.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-innendienst-technisch-abgeschlossen' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, Serviceauftrag technisch abgeschlossen, Service Innendienst'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4jf2qm6-37c1578faf2c51a2cf476aa873060843__4  slide-5 slide-odd'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4jf2qm6-37c1578faf2c51a2cf476aa873060843__4 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Once the service call has been completed, the field service order is invoiced and finalized by the office staff. All processing steps can be tracked in the \u201cNotes\u201d tab<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-innendienst-vollstaendig-abgeschlossen.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-innendienst-vollstaendig-abgeschlossen' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, Serviceauftrag Faktura und abgeschlossen, Service Innendienst'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-8' aria-describedby='av-svg-desc-8' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-8'>Previous<\/title>\n<desc id='av-svg-desc-8'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-9' aria-describedby='av-svg-desc-9' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-9'>Next<\/title>\n<desc id='av-svg-desc-9'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><a href='#4' class='goto-slide ' >4<\/a><a href='#5' class='goto-slide ' >5<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-48pzs9a-0b4faba39860bc20e53b1aae4633cde6 av_one_half  avia-builder-el-49  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-474udwe-32d1a5170b0984d211cb9bdc7140d8f9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The service technician can have the finished digital field service report <strong>confirmed by the customer directly on site with a digital signature<\/strong>. The document is then <strong>automatically sent to the service staff in the office<\/strong>, who check it and promptly issue the invoice. At the same time, this information is also transferred to your <strong>ERP system<\/strong>, guaranteeing <strong>end-to-end transparent<\/strong> <strong>and correct data<\/strong>. If required, the signed field service report can also be sent directly to the customer. Overall, you can <strong>save valuable time<\/strong> by using the mobile service call management software and this time can be put to good use by your service team on more important tasks. For example, there is <strong>no need<\/strong> to <strong>manually transfer data<\/strong> from a handwritten field service report to the ERP system. In addition, there are <strong>no long waiting times<\/strong> for the service staff in the office as they are immediately provided with the digital field service report.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-44ndsji-4d9fee5300735d614f9145509938ad95\">\n.av-layout-tab.av-44ndsji-4d9fee5300735d614f9145509938ad95{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-5' class='av-layout-tab av-44ndsji-4d9fee5300735d614f9145509938ad95 av-animation-delay-container  avia-builder-el-51  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"5\" data-tab-section-id=\"working-in-offline-mode\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-41pmzse-a5f3fe8875c6320aee12b92d3008bc9f av_one_full  avia-builder-el-52  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-408cp5a-27cf96a965c0b7fa662f9ff8f42279cc\">\n#top .av-special-heading.av-408cp5a-27cf96a965c0b7fa662f9ff8f42279cc{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-408cp5a-27cf96a965c0b7fa662f9ff8f42279cc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-408cp5a-27cf96a965c0b7fa662f9ff8f42279cc .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-408cp5a-27cf96a965c0b7fa662f9ff8f42279cc .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-408cp5a-27cf96a965c0b7fa662f9ff8f42279cc .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-408cp5a-27cf96a965c0b7fa662f9ff8f42279cc .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-408cp5a-27cf96a965c0b7fa662f9ff8f42279cc av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-53  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Uninterrupted working with offline mode<\/h3><div class='av-subheading av-subheading_below'><p>Handle service calls with all the functions of the mobile service app even without an Internet connection<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-3ys5etq-52898fd5a84f9ced54f59b405c5680c2 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-3ys5etq-52898fd5a84f9ced54f59b405c5680c2 av_one_half  avia-builder-el-54  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-3xxn5se-26405238889f4201d383f919620555f5 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-55  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-5' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-3xxn5se-26405238889f4201d383f919620555f5__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-5' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3xxn5se-26405238889f4201d383f919620555f5__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>As soon as the service technician has an Internet connection again, they can update all the recorded data via \u201cData synchronization\u201d in L-mobile service<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-offline-datensynchronisation.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-offline-datensynchronisation' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, Offline-Modus, arbeiten ohne Internet, Datensynchronisation'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-3tosbxq-282e989fe46397865ac2b8eba098c3b1 av_one_half  avia-builder-el-56  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-dpzjcu-49e57fd2dff7cc3ab4ba1dd19ed669ae '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Your service technicians sometimes have to work at locations where there is no Internet connection. For this reason, the <strong>L-mobile service service call management software<\/strong> can also be <strong>used to the full<\/strong> with all its functions in <strong>offline mode<\/strong>. Even when there is no Internet connection, all information and documents from the field service management software are still available in the mobile service app and can be consulted when processing a field service order.<\/p>\n<p>Similarly, <strong>new data<\/strong> can be <strong>recorded and saved<\/strong> by the technician in the service technician app as normal during the assignment, plus <strong>digital field service reports can be generated<\/strong> and signed. Then as soon as your service technician is back in an area with an active Internet connection and the mobile service app is back online, all of the data recorded and modified up to that point is <strong>automatically synchronized with the field service management software<\/strong>. All information is updated so that the entire service team still has the latest data.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3ooc9wu-dd81429141ff5a64d60c1a28cdb1680d\">\n.av-layout-tab.av-3ooc9wu-dd81429141ff5a64d60c1a28cdb1680d{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-6' class='av-layout-tab av-3ooc9wu-dd81429141ff5a64d60c1a28cdb1680d av-animation-delay-container  avia-builder-el-58  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"6\" data-tab-section-id=\"digital-checklists\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-3nc6y7y-cc12d5d711825df58a2ee72d61c665d9 av_one_full  avia-builder-el-59  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3luhfqm-58eac5aeb8e061d46691e645cf5514af\">\n#top .av-special-heading.av-3luhfqm-58eac5aeb8e061d46691e645cf5514af{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-3luhfqm-58eac5aeb8e061d46691e645cf5514af .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3luhfqm-58eac5aeb8e061d46691e645cf5514af .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-3luhfqm-58eac5aeb8e061d46691e645cf5514af .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3luhfqm-58eac5aeb8e061d46691e645cf5514af .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3luhfqm-58eac5aeb8e061d46691e645cf5514af .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3luhfqm-58eac5aeb8e061d46691e645cf5514af av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-60  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Standardized service calls thanks to digital checklists<\/h3><div class='av-subheading av-subheading_below'><p>Support your technicians with specific and clear instructions<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-3kr1wce-da4179aa26217a28f95979f1e982f206 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-3kr1wce-da4179aa26217a28f95979f1e982f206 av_one_half  avia-builder-el-61  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-3j0mlke-ef02c87d57edc611ff26ef38467fb7e6 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-62  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-6' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-3j0mlke-ef02c87d57edc611ff26ef38467fb7e6__0  slide-1 slide-odd'><div data-rel='slideshow-6' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3j0mlke-ef02c87d57edc611ff26ef38467fb7e6__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>The service technician uses the stored checklist to handle the service call<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-digitale-checkliste-uebersicht.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-digitale-checkliste-uebersicht' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, mobile Service App, mobiler Serviceauftrag, digitale Checkliste'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-3j0mlke-ef02c87d57edc611ff26ef38467fb7e6__1  slide-2 slide-even'><div data-rel='slideshow-6' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3j0mlke-ef02c87d57edc611ff26ef38467fb7e6__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>The checklist design can be customized by the service staff in the office<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-digitale-checkliste-ausfuellen.jpg' width='700' height='500' title='l-mobile-serviceeinsatz-software-digitale-checkliste-ausfuellen' alt='L-mobile service, Serviceeinsatz Software, Servicetechniker App, mobile Service App, digitale Checkliste'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-10' aria-describedby='av-svg-desc-10' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-10'>Previous<\/title>\n<desc id='av-svg-desc-10'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-11' aria-describedby='av-svg-desc-11' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-11'>Next<\/title>\n<desc id='av-svg-desc-11'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-3d3azim-3b12ed088b93da3c09ee054b5664ad01 av_one_half  avia-builder-el-63  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-3cit8vi-12dfb3ada51ba87b0f8b7f4f77cbef25 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>To further facilitate the work of your service technicians in the field, <strong>custom digital checklists<\/strong> can be created using the L-mobile service service call management software. They make it possible to define and standardize tasks and work steps for a service call in advance. These checklists thus form the framework for many service calls and ensure that <strong>specific process steps and to-dos are followed and carried out correctly<\/strong>. During a service call, your technician can use this digital checklist as a guide, work through it step by step, and <strong>document their work progress with notes and images<\/strong>. The transparent and specific instructions ultimately <strong>reduce the error rate of technical field service staff<\/strong> and also <strong>significantly increase the first-time fix rate<\/strong>.<\/p>\n<p>You can find detailed information on how your service team can work with the digital checklists in the L-mobile service service call management software here.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-3auzeam-5962f4da883f24a7038ea80344d5ab39-wrap avia-button-right  avia-builder-el-65  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/create-checklists\/'  class='avia-button av-3auzeam-5962f4da883f24a7038ea80344d5ab39 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-390w2fi-4cd8ac8b2b79dc752c2e4dd0047f2eb4\">\n.avia-section.av-390w2fi-4cd8ac8b2b79dc752c2e4dd0047f2eb4{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-390w2fi-4cd8ac8b2b79dc752c2e4dd0047f2eb4 main_color avia-section-default avia-no-border-styling  avia-builder-el-66  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116010'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-374x0am-411070a828d2c67bb7b42653f883236f sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-374x0am-411070a828d2c67bb7b42653f883236f\">\n.flex_column.av-374x0am-411070a828d2c67bb7b42653f883236f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-374x0am-411070a828d2c67bb7b42653f883236f av_one_full  avia-builder-el-67  el_before_av_hr  avia-builder-el-first  lmh3w first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-35e9zqm-54e43df54702e574b9b0012034acdbe4\">\n#top .av-special-heading.av-35e9zqm-54e43df54702e574b9b0012034acdbe4{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-35e9zqm-54e43df54702e574b9b0012034acdbe4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-35e9zqm-54e43df54702e574b9b0012034acdbe4 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-35e9zqm-54e43df54702e574b9b0012034acdbe4 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-35e9zqm-54e43df54702e574b9b0012034acdbe4 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-35e9zqm-54e43df54702e574b9b0012034acdbe4 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-35e9zqm-54e43df54702e574b9b0012034acdbe4 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-35e9zqm-54e43df54702e574b9b0012034acdbe4 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-68  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Goals that you can achieve with service call management software in the form of a mobile service app for field service staff<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3448bta-5a08cc147efe940866dcc4395f021612\">\n#top .hr.hr-invisible.av-3448bta-5a08cc147efe940866dcc4395f021612{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-3448bta-5a08cc147efe940866dcc4395f021612 hr-invisible  avia-builder-el-69  el_after_av_one_full  el_before_av_one_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-329azpa-69f5d582ebcad34a493be8a83458fec4 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-329azpa-69f5d582ebcad34a493be8a83458fec4\">\n#top .flex_column_table.av-equal-height-column-flextable.av-329azpa-69f5d582ebcad34a493be8a83458fec4{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-329azpa-69f5d582ebcad34a493be8a83458fec4{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-329azpa-69f5d582ebcad34a493be8a83458fec4 av_one_third  avia-builder-el-70  el_after_av_hr  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-30w7svi-371ff575733b54aa8daf7e59a8f269ab\">\n#top .av-special-heading.av-30w7svi-371ff575733b54aa8daf7e59a8f269ab{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-30w7svi-371ff575733b54aa8daf7e59a8f269ab .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-30w7svi-371ff575733b54aa8daf7e59a8f269ab .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-30w7svi-371ff575733b54aa8daf7e59a8f269ab .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-30w7svi-371ff575733b54aa8daf7e59a8f269ab av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-71  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Increased first-time fix rate<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2y3041a-9cabe737c4038c2af0d86e31d8666416\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2y3041a-9cabe737c4038c2af0d86e31d8666416{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2y3041a-9cabe737c4038c2af0d86e31d8666416{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2y3041a-9cabe737c4038c2af0d86e31d8666416 av_one_third  avia-builder-el-72  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2xjgvoe-e5a2129a87b692f1cd39d61ab3847552\">\n#top .av-special-heading.av-2xjgvoe-e5a2129a87b692f1cd39d61ab3847552{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2xjgvoe-e5a2129a87b692f1cd39d61ab3847552 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2xjgvoe-e5a2129a87b692f1cd39d61ab3847552 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2xjgvoe-e5a2129a87b692f1cd39d61ab3847552 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2xjgvoe-e5a2129a87b692f1cd39d61ab3847552 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-73  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Digitalization of field service processes for technical field service staff<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2vd10q6-6c522089f7aa4fc544c9fa0a3d82968f\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2vd10q6-6c522089f7aa4fc544c9fa0a3d82968f{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2vd10q6-6c522089f7aa4fc544c9fa0a3d82968f{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2vd10q6-6c522089f7aa4fc544c9fa0a3d82968f av_one_third  avia-builder-el-74  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2t2xru6-435ddba17b0e8b57c4f64b196479ba0f\">\n#top .av-special-heading.av-2t2xru6-435ddba17b0e8b57c4f64b196479ba0f{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2t2xru6-435ddba17b0e8b57c4f64b196479ba0f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2t2xru6-435ddba17b0e8b57c4f64b196479ba0f .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2t2xru6-435ddba17b0e8b57c4f64b196479ba0f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2t2xru6-435ddba17b0e8b57c4f64b196479ba0f av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-75  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Increased productivity of your service technicians<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-2rtom5a-ae02af8cf046ce29da16e9e88334265f sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2rtom5a-ae02af8cf046ce29da16e9e88334265f\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2rtom5a-ae02af8cf046ce29da16e9e88334265f{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2rtom5a-ae02af8cf046ce29da16e9e88334265f{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2rtom5a-ae02af8cf046ce29da16e9e88334265f av_one_third  avia-builder-el-76  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2pzq01a-3f1873089d88cbbf938a09b5d8a077c8\">\n#top .av-special-heading.av-2pzq01a-3f1873089d88cbbf938a09b5d8a077c8{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2pzq01a-3f1873089d88cbbf938a09b5d8a077c8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2pzq01a-3f1873089d88cbbf938a09b5d8a077c8 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2pzq01a-3f1873089d88cbbf938a09b5d8a077c8 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2pzq01a-3f1873089d88cbbf938a09b5d8a077c8 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-77  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Improved customer satisfaction<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2oe9gfy-98757a28dd238eb345daf65f79e673b9\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2oe9gfy-98757a28dd238eb345daf65f79e673b9{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2oe9gfy-98757a28dd238eb345daf65f79e673b9{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2oe9gfy-98757a28dd238eb345daf65f79e673b9 av_one_third  avia-builder-el-78  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2no6o5a-bedc777251661bf731204f44b814db51\">\n#top .av-special-heading.av-2no6o5a-bedc777251661bf731204f44b814db51{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2no6o5a-bedc777251661bf731204f44b814db51 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2no6o5a-bedc777251661bf731204f44b814db51 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2no6o5a-bedc777251661bf731204f44b814db51 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2no6o5a-bedc777251661bf731204f44b814db51 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-79  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Improved service quality<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2kspj7i-5d4ffbb82ab975e22c5971f8e346edc8\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2kspj7i-5d4ffbb82ab975e22c5971f8e346edc8{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2kspj7i-5d4ffbb82ab975e22c5971f8e346edc8{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2kspj7i-5d4ffbb82ab975e22c5971f8e346edc8 av_one_third  avia-builder-el-80  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2jhqfku-61bad8a81331200690646d8111f577c3\">\n#top .av-special-heading.av-2jhqfku-61bad8a81331200690646d8111f577c3{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2jhqfku-61bad8a81331200690646d8111f577c3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2jhqfku-61bad8a81331200690646d8111f577c3 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2jhqfku-61bad8a81331200690646d8111f577c3 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2jhqfku-61bad8a81331200690646d8111f577c3 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-81  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Time and cost savings<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2hzqf0e-5c8fced30b1c328764071f2f124d1676\">\n.avia-section.av-2hzqf0e-5c8fced30b1c328764071f2f124d1676{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-servicetechniker-im-einsatz-mit-app.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-2hzqf0e-5c8fced30b1c328764071f2f124d1676 main_color avia-section-large avia-no-shadow  avia-builder-el-82  el_after_av_section  el_before_av_section  lmibox1 avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116010'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-2h9wui6-8a35749449df18fac0dbcd3f1958641c sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2h9wui6-8a35749449df18fac0dbcd3f1958641c\">\n.flex_column.av-2h9wui6-8a35749449df18fac0dbcd3f1958641c{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-2h9wui6-8a35749449df18fac0dbcd3f1958641c av_one_full  avia-builder-el-83  el_before_av_one_third  avia-builder-el-first  lmh2w first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2exv31a-45b91a3ae2e562c90ad164e66401371c\">\n#top .av-special-heading.av-2exv31a-45b91a3ae2e562c90ad164e66401371c{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2exv31a-45b91a3ae2e562c90ad164e66401371c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2exv31a-45b91a3ae2e562c90ad164e66401371c .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2exv31a-45b91a3ae2e562c90ad164e66401371c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2exv31a-45b91a3ae2e562c90ad164e66401371c av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-84  avia-builder-el-no-sibling  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Advantages of the L-mobile service service call management software for technical field service staff<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-2ddph9a-ad9f7f9d81b857edb909e86b7d1cf07e sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ddph9a-ad9f7f9d81b857edb909e86b7d1cf07e\">\n.flex_column.av-2ddph9a-ad9f7f9d81b857edb909e86b7d1cf07e{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-2ddph9a-ad9f7f9d81b857edb909e86b7d1cf07e av_one_third  avia-builder-el-85  el_after_av_one_full  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2b9pplq-648188160011388168f2a23546557598\">\n.iconbox.av-2b9pplq-648188160011388168f2a23546557598 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-2b9pplq-648188160011388168f2a23546557598 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-2b9pplq-648188160011388168f2a23546557598 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-2b9pplq-648188160011388168f2a23546557598 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-2b9pplq-648188160011388168f2a23546557598 av-no-box  avia-builder-el-86  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Increased process reliability\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue855' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Increased process reliability<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>By standardizing service calls with <strong>digital checklists<\/strong> in the service technician app, <strong>you can prevent errors and<\/strong> <strong>speed up the processing of assignments<\/strong>. In this way, you can improve process reliability. The mobile and digital availability of all order information also <strong>increases the success rate<\/strong> of your service technicians.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-88o9ri-b1913e94397c937da9dbfe220b085e0f\">\n.flex_column.av-88o9ri-b1913e94397c937da9dbfe220b085e0f{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-88o9ri-b1913e94397c937da9dbfe220b085e0f av_one_third  avia-builder-el-87  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-27myx5q-fff86eff349cfc7eaddbfb919551bafa\">\n.iconbox.av-27myx5q-fff86eff349cfc7eaddbfb919551bafa .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-27myx5q-fff86eff349cfc7eaddbfb919551bafa .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-27myx5q-fff86eff349cfc7eaddbfb919551bafa .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-27myx5q-fff86eff349cfc7eaddbfb919551bafa .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-27myx5q-fff86eff349cfc7eaddbfb919551bafa av-no-box  avia-builder-el-88  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Standardized database in field service\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84b' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Standardized database in field service<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p><strong>Seamless and continuous data exchange<\/strong> between the service technician app and the L-mobile service solution in the office provides a <strong>centralized database<\/strong> that can be used by all service employees. All information is <strong>standardized<\/strong>, <strong>correct<\/strong>, and always available in its <strong>most up-to-date form<\/strong>. This provides greater transparency within field service management.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7tl5am-e6d159189b3238b16f841061a40c9a8e\">\n.flex_column.av-7tl5am-e6d159189b3238b16f841061a40c9a8e{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-7tl5am-e6d159189b3238b16f841061a40c9a8e av_one_third  avia-builder-el-89  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-25cxdzy-9d55e4e775fde51df4028c73624f3a3e\">\n.iconbox.av-25cxdzy-9d55e4e775fde51df4028c73624f3a3e .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-25cxdzy-9d55e4e775fde51df4028c73624f3a3e .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-25cxdzy-9d55e4e775fde51df4028c73624f3a3e .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-25cxdzy-9d55e4e775fde51df4028c73624f3a3e .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-25cxdzy-9d55e4e775fde51df4028c73624f3a3e av-no-box  avia-builder-el-90  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Communication and information in real time\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue83c' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Communication and information in real time<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>L-mobile service enables <strong>seamless communication<\/strong> between service staff in the office and technical field service staff\u2014in real time. This means that <strong>the latest data is always available<\/strong> to all service employees, both on a PC in the office and in the service technician app.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-23x2qxa-f4eea33b721d7f01e53cafc0f890624d sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-23x2qxa-f4eea33b721d7f01e53cafc0f890624d\">\n.flex_column.av-23x2qxa-f4eea33b721d7f01e53cafc0f890624d{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-23x2qxa-f4eea33b721d7f01e53cafc0f890624d av_one_third  avia-builder-el-91  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-21j9ji6-0815c07b968c332be70f1df50c769fb3\">\n.iconbox.av-21j9ji6-0815c07b968c332be70f1df50c769fb3 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-21j9ji6-0815c07b968c332be70f1df50c769fb3 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-21j9ji6-0815c07b968c332be70f1df50c769fb3 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-21j9ji6-0815c07b968c332be70f1df50c769fb3 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-21j9ji6-0815c07b968c332be70f1df50c769fb3 av-no-box  avia-builder-el-92  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Improved first-time fix rate\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Improved first-time fix rate<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Thanks to the service technician app, your service technicians have all the tools and resources they need to <strong>fix the customer\u2019s problem on the first service call<\/strong>. That\u2019s because <strong>centralized and mobile data availability<\/strong> makes it possible to optimally coordinate and prepare service calls.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1zyvsim-4b5a4aaf171fcd78201d4523ed6f7c99\">\n.flex_column.av-1zyvsim-4b5a4aaf171fcd78201d4523ed6f7c99{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-1zyvsim-4b5a4aaf171fcd78201d4523ed6f7c99 av_one_third  avia-builder-el-93  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6zxbxq-a79ff4bb0fd8b692382085852e667dbd\">\n.iconbox.av-6zxbxq-a79ff4bb0fd8b692382085852e667dbd .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-6zxbxq-a79ff4bb0fd8b692382085852e667dbd .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-6zxbxq-a79ff4bb0fd8b692382085852e667dbd .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-6zxbxq-a79ff4bb0fd8b692382085852e667dbd .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-6zxbxq-a79ff4bb0fd8b692382085852e667dbd av-no-box  avia-builder-el-94  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Easy working with no Internet connection\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue853' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Easy working with no Internet connection<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>With the L-mobile service service call management software, your technical field service staff are equipped to work in almost all environmental conditions. <strong>Offline mode<\/strong> also allows the mobile service app to be used <strong>without an Internet connection<\/strong>, so your team can continue working interrupted\u2014easily, digitally, and transparently.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1w34pou-63384108a462dd379c8e9ea2c05421c9\">\n.flex_column.av-1w34pou-63384108a462dd379c8e9ea2c05421c9{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-1w34pou-63384108a462dd379c8e9ea2c05421c9 av_one_third  avia-builder-el-95  el_after_av_one_third  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1vncify-fd8630e8c960cb7c3e492d2de2ad7682\">\n.iconbox.av-1vncify-fd8630e8c960cb7c3e492d2de2ad7682 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1vncify-fd8630e8c960cb7c3e492d2de2ad7682 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1vncify-fd8630e8c960cb7c3e492d2de2ad7682 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1vncify-fd8630e8c960cb7c3e492d2de2ad7682 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1vncify-fd8630e8c960cb7c3e492d2de2ad7682 av-no-box  avia-builder-el-96  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Digital knowledgebase to go\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\uf10b' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Digital knowledgebase to go<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>With the L-mobile service service call management software available in the form of a <strong>mobile service app<\/strong>, technical field service staff are able to access a <strong>portable knowledgebase<\/strong> <strong>whenever<\/strong> and <strong>wherever<\/strong> needed.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1txji4u-e830e6ad71587fe69db05387e3f78221\">\n#top .hr.hr-invisible.av-1txji4u-e830e6ad71587fe69db05387e3f78221{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-1txji4u-e830e6ad71587fe69db05387e3f78221 hr-invisible  avia-builder-el-97  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-185xmku-2b2444c6570697329c6ca6cf70845709\">\n.avia-section.av-185xmku-2b2444c6570697329c6ca6cf70845709{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_6'  class='avia-section av-185xmku-2b2444c6570697329c6ca6cf70845709 main_color avia-section-default avia-no-border-styling  avia-builder-el-98  el_after_av_section  el_before_av_section  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.av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-1572bhq-ff0d40d9ed3ad1187a6098bbfd59ed24 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1572bhq-ff0d40d9ed3ad1187a6098bbfd59ed24 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-1572bhq-ff0d40d9ed3ad1187a6098bbfd59ed24 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-1572bhq-ff0d40d9ed3ad1187a6098bbfd59ed24 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-1572bhq-ff0d40d9ed3ad1187a6098bbfd59ed24 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-100  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Real-life use cases: How you can increase the productivity of your technical field service staff with the L-mobile service service call management software<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-12uveu6-058dc68be752814c84b4ee095b60793e av_one_full  avia-builder-el-101  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3redf2-ec17c89f51cbcb2b9a20ceaa8e258165\">\n.avia-content-slider-element-container.av-3redf2-ec17c89f51cbcb2b9a20ceaa8e258165{\ncolor:#ffffff;\n}\n.avia-content-slider-element-container.av-3redf2-ec17c89f51cbcb2b9a20ceaa8e258165 .slide-entry{\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#ffffff;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='avia-content-slider-element-container av-3redf2-ec17c89f51cbcb2b9a20ceaa8e258165 solid avia-content-slider-element-slider avia-content-slider avia-smallarrow-slider avia-content-slider-active avia-content-slider-odd  avia-builder-el-102  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-nav-arrows-visible av-nav-dots-visible av-no-slider-navigation av-slideshow-manual av-loop-once av-loop-manual-endless av_inherit_color avia-content-slider1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:30}\"><div class='avia-smallarrow-slider-heading  no-content-slider-heading '><div class='new-special-heading'>&nbsp;<\/div><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-14' aria-describedby='av-svg-desc-14' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-14'>Previous<\/title>\n<desc id='av-svg-desc-14'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-15' aria-describedby='av-svg-desc-15' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-15'>Next<\/title>\n<desc id='av-svg-desc-15'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><\/div><div class=\"avia-content-slider-inner\"><div class=\"slide-entry-wrap\"><section class='slide-entry av-10an5im-5f309f1cdb7140256cdddde50b893eb7 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-1 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Working on a service call in offline mode<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"wp-image-119239 size-medium alignleft\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-offline-arbeiten-300x214.jpg\" alt=\"L-mobile service, service call management software, service technician app, offline mode, working without Internet, mobile data collection\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-offline-arbeiten-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-offline-arbeiten-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-offline-arbeiten-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-offline-arbeiten.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>When carrying out maintenance and repairs on heating systems, especially in old buildings, service technicians may well have to work <strong>cut off from the Internet<\/strong> in deep cellars and vaults. However, a <strong>dead zone<\/strong>, for example, when working on a service call at sea, can also result in the technician having to work <strong>offline<\/strong>. Whether the field service employee is already aware of this fact in advance or the service technician only realizes that they are no longer online when they get to the customer\u2019s location, the technician\u2019s work is not affected\u2014at least not when using L-mobile service. <strong>Continuous real-time synchronization<\/strong> between the office and service technician app means that from the moment the technician goes offline, they can work with the <strong>most up-to-date data available up to that point<\/strong> and <strong>access this easily via the service app<\/strong>.<\/p>\n<p>With the help of a <strong>checklist<\/strong> stored in the order, the service technician is able to accurately and correctly fix the problem with the heating system. They then record their <strong>working time<\/strong> and the <strong>materials used<\/strong> for the assignment as usual. The <strong>digital field service report<\/strong> is generated by L-mobile service and signed straight away by the customer before the service technician sets off on their next assignment. This is all done while still working in <strong>offline mode in the mobile service app<\/strong>. But as soon as they are back in an <strong>area with an active Internet connection<\/strong>, L-mobile service switches back to <strong>online mode<\/strong>\u2014and all the data previously recorded offline is <strong>automatically synchronized and updated<\/strong> with the <strong>field service management software<\/strong> and the connected <strong>ERP system<\/strong>. This means that even seemingly difficult external circumstances no longer pose a problem for your technical field service staff.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-xag1r2-f46d439c2456ac6e762655df483b7552 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-2 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Creating unplanned ad-hoc field service orders<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"wp-image-119149 size-medium alignleft\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-ad-hoc-auftrag-erstellen-300x214.jpg\" alt=\"L-mobile service, field service management software, technical field service, mobile service app\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-ad-hoc-auftrag-erstellen-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-ad-hoc-auftrag-erstellen-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-ad-hoc-auftrag-erstellen-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-ad-hoc-auftrag-erstellen.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Once on site at the customer\u2019s location, your service technician fixed the machine malfunction much <strong>quicker than planned<\/strong> and <strong>thus completed their order successfully<\/strong>. Your customer is delighted. However, there are some minor error messages that keep appearing on another machine that haven\u2019t as yet caused any problems as serious as those on the system that has just been repaired, so the customer asks the service technician to <strong>also take a quick look at this machine<\/strong>. As the service call took less time than originally planned, your technician has no objection to looking at the second machine as well.<\/p>\n<p>Without further ado, the technician grabs their tablet and <strong>enters an ad-hoc order in the mobile service app<\/strong>. Here they select the customer, the order type, and the error message, plus the device history records for the relevant machine. If necessary, they can add further information before creating the order. The order is <strong>automatically assigned to the technician<\/strong> and does <strong>not have to go through the scheduling team first<\/strong>. Now the technician can carry out their work as usual with the support of the L-mobile service service call management software and repair the second machine too. The <strong>flexible creation<\/strong> of an ad-hoc order <strong>saves the service team time and resources<\/strong> and technical field service staff are able to carry out the extra work <strong>without having to schedule another visit<\/strong> to the customer. Your customer also saves money and can get their machine working reliably again more quickly.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-vtiecu-38c896ad6918009fbee846e3d876bde3 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-3 slide-parity-odd  post-entry-last  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Flexible entry and planning of follow-up assignments<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"wp-image-119179 size-medium alignleft\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-folgeeinsatz-300x214.jpg\" alt=\"L-mobile service, service call management software, service technician app, follow-up assignment, technical field service\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-folgeeinsatz-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-folgeeinsatz-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-folgeeinsatz-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-serviceeinsatz-software-folgeeinsatz.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Working with the L-mobile service service call management software provides your service technicians with a <strong>more flexible service process<\/strong> by allowing them to <strong>enter service calls within an order themselves<\/strong>. Let\u2019s say a technician takes on the repair of a manufacturing machine. They carry out the assignment on site at the customer\u2019s location with the help of their digital checklist and record the corresponding data in the mobile service app. Before completing the field service order, the technician checks that the machine is working properly. So far everything looks good and the problem appears to be fixed. But then they suddenly notice <strong>a new, previously undetected fault<\/strong> on the machine, which they are unfortunately unable to fix themselves as they don\u2019t have the necessary specialist knowledge.<\/p>\n<p>To avoid the <strong>office staff<\/strong> first having to create a <strong>completely new field service order<\/strong> with all the necessary information and then passing it on to the <strong>scheduling team<\/strong> for <strong>deployment planning<\/strong>, the service technician app offers a much <strong>simpler and faster solution<\/strong>. The service technician completes their service call in the mobile service app as normal, but generates a <strong>follow-up assignment<\/strong> <strong>for their colleague<\/strong>. The previous <strong>field service order<\/strong> for the customer now contains <strong>two service calls<\/strong> and will <strong>only be fully completed<\/strong> and invoiced once the <strong>follow-up assignment has been successfully completed<\/strong>. As soon as this is the case, <strong>all work performed<\/strong> by the service technicians is <strong>consolidated in one invoice<\/strong> and sent to the customer.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_7'  class='avia-section av-us6qfy-23fee625ece43fb30ce13a6c4821bead main_color avia-section-large avia-no-border-styling  avia-builder-el-103  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116010'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-snje0u-5bcc45aaedc06fb30e83e344c6b6aa0e av_one_full  avia-builder-el-104  el_before_av_one_full  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-raccb2-79a8e374b6ad18e1fcf1825a2fd8df29\">\n#top .av-special-heading.av-raccb2-79a8e374b6ad18e1fcf1825a2fd8df29{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-raccb2-79a8e374b6ad18e1fcf1825a2fd8df29 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-raccb2-79a8e374b6ad18e1fcf1825a2fd8df29 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-raccb2-79a8e374b6ad18e1fcf1825a2fd8df29 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-raccb2-79a8e374b6ad18e1fcf1825a2fd8df29 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-raccb2-79a8e374b6ad18e1fcf1825a2fd8df29 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-raccb2-79a8e374b6ad18e1fcf1825a2fd8df29 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-105  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Standardized service calls thanks to the mobile service technician app of L-mobile service<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dw2l5q-3f01f0cce6e9450aecfa77f20cbff829\">\n.flex_column.av-dw2l5q-3f01f0cce6e9450aecfa77f20cbff829{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-dw2l5q-3f01f0cce6e9450aecfa77f20cbff829 av_one_full  avia-builder-el-106  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-1' class='av-masonry av-c3gmla-b22cc2b7f8a777261fbec291b5ce3099 noHover av-flex-size av-large-gap av-hover-overlay- av-masonry-animation-active av-masonry-col-4 av-caption-always av-caption-style- av-masonry-entries ' data-post_id=\"116010\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/en\/reference\/inotec-sicherheitstechnik-gmbh\/\"  id='av-masonry-1-item-116743' data-av-masonry-item='116743' class='av-masonry-entry isotope-item post-116743 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-employees branche-electronics branche-production erp_system-proalpha-en land-germany produkt-digital-service-management produkt-digital-warehouse-management produkt-mobile-sales referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile digital warehouse management Infor COM and digital service management case study INOTEC Sicherheitstechnik GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/inotec-1.jpg\" title=\"L-mobile digital warehouse management Infor COM and digital service management case study INOTEC Sicherheitstechnik GmbH\" alt=\"L-mobile digital warehouse management Infor COM and digital service management case study INOTEC Sicherheitstechnik GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/reference\/rosenberger-hochfrequenztechnik-gmbh-und-co-kg\/\"  id='av-masonry-1-item-116013' data-av-masonry-item='116013' class='av-masonry-entry isotope-item post-116013 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-more-than-1000-employees branche-equipment-manufacturing branche-trade erp_system-proalpha-en land-germany produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile Digital Warehouse Management proALPHA Case Study Rosenberger Hochfrequenztechnik GmbH &#038; Co. KG\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Rosenberger.jpg\" title=\"L-mobile Digital Warehouse Management proALPHA Case Study Rosenberger Hochfrequenztechnik GmbH &#038; Co. KG\" alt=\"L-mobile Digital Warehouse Management proALPHA Case Study Rosenberger Hochfrequenztechnik GmbH &amp; Co. KG\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/reference\/hsr-gmbh\/\"  id='av-masonry-1-item-139478' data-av-masonry-item='139478' class='av-masonry-entry isotope-item post-139478 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-employees branche-services-en erp_system-microsoft-dynamics-nav-en-2 land-european-union land-germany produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"hsr-logo-referenz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/03\/hsr-logo-referenz.jpg\" title=\"hsr-logo-referenz\" alt=\"L-mobile Digitales Service Management NAV Referenz HSR GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/reference\/deutsche-windtechnik-offshore-und-consulting-gmbh\/\"  id='av-masonry-1-item-116761' data-av-masonry-item='116761' class='av-masonry-entry isotope-item post-116761 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-000-employees betriebsgroesse-more-than-1 betriebsgroesse-more-than-1000-employees branche-services-en erp_system-proalpha-en land-european-union land-france-en land-germany land-spain produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile reference Deutsche Windtechnik Offshore und Consulting GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/12\/dwt.jpg\" title=\"L-mobile reference Deutsche Windtechnik Offshore und Consulting GmbH\" alt=\"L-mobile reference Deutsche Windtechnik Offshore und Consulting GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><\/div><a class='av-masonry-pagination av-masonry-load-more' href='#load-more'  data-link='produkt_intern, 350'  data-term_rel='IN'  data-wc_prod_visible=''  data-wc_prod_hidden='hide'  data-wc_prod_featured=''  data-wc_prod_sale=''  data-prod_order_by=''  data-prod_order=''  data-date_filter=''  data-date_filter_start=''  data-date_filter_end=''  data-date_filter_format='yy\/mm\/dd'  data-period_filter_unit_1='1'  data-period_filter_unit_2='year'  data-page_element_filter=''  data-sort='no'  data-query_orderby='rand'  data-query_order='DESC'  data-caption_elements='none'  data-caption_styling=''  data-caption_display='always'  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data-auto_ratio='1.7'  data-set_breadcrumb='1'  data-custom_markup=''  data-taxonomy='produkt_intern'  data-categories='5240'  data-avno='f6453b82ff'>Load more<\/a><\/div><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-a49ecu-e28229b1b3ea4ed310466cceaeba7522\">\n.avia-section.av-a49ecu-e28229b1b3ea4ed310466cceaeba7522{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/digitale-serviceberichte-im-field-service.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-a49ecu-e28229b1b3ea4ed310466cceaeba7522 .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#009acd;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-a49ecu-e28229b1b3ea4ed310466cceaeba7522 main_color avia-section-large avia-no-border-styling  avia-builder-el-108  el_after_av_section  avia-builder-el-last  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active container_wrap fullsize'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-116010'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-94ew0u-67c96a84b5bf6cbf0207e0e991218422\">\n.flex_column.av-94ew0u-67c96a84b5bf6cbf0207e0e991218422{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-94ew0u-67c96a84b5bf6cbf0207e0e991218422 av_one_full  avia-builder-el-109  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-752avy-f6f72618889a96483b36b53a0330f015\">\n#top .av-special-heading.av-752avy-f6f72618889a96483b36b53a0330f015{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-752avy-f6f72618889a96483b36b53a0330f015 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-752avy-f6f72618889a96483b36b53a0330f015 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-752avy-f6f72618889a96483b36b53a0330f015 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-752avy-f6f72618889a96483b36b53a0330f015 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-752avy-f6f72618889a96483b36b53a0330f015 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-752avy-f6f72618889a96483b36b53a0330f015 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-752avy-f6f72618889a96483b36b53a0330f015 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-110  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Additional functions of L-mobile service for a digital and successful service process in the office and in the field<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Discover more highlights of our field service management software for the optimization and digitalization of your customer service<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5cvk5q-79d011130d4f28c33f6f4c394c36ac9d\">\n#top .av_textblock_section.av-5cvk5q-79d011130d4f28c33f6f4c394c36ac9d .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-5cvk5q-79d011130d4f28c33f6f4c394c36ac9d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>L-mobile service is a <strong>comprehensive solution to support your service processes<\/strong>. It gives you and your service team access to the mobile service technician app as well as a number of <strong>additional functions<\/strong> so that they can provide top-quality field service management. Discover the software highlights of our field service management software\u2014from <strong>centralized master data management<\/strong>, through <strong>route-optimized route and deployment planning<\/strong> using <strong>digital planning boards<\/strong>, to <strong>digital checklists<\/strong> for standardized technical field service processes.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3pz5a6-51bb7bbe59d3ebe6666fc03ac3c2002f\">\n.flex_column.av-3pz5a6-51bb7bbe59d3ebe6666fc03ac3c2002f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3pz5a6-51bb7bbe59d3ebe6666fc03ac3c2002f av_one_full  avia-builder-el-112  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-2' class='av-masonry av-20ea6m-334f3f19a1e846733dc3523f7efe5753 noHover av-fixed-size av-large-gap av-hover-overlay-bluronhover av-masonry-animation- av-masonry-col-4 av-caption-always av-caption-style-overlay av-masonry-entries av-orientation-landscape-large lmmf' data-post_id=\"116010\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/service-call-management-software\/\"  id='av-masonry-2-item-116010' data-av-masonry-item='116010' class='av-masonry-entry isotope-item post-116010 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-field-service-planning-software software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"l-mobile-service-field-service-app-checkliste-smatphone\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/01\/l-mobile-service-field-service-app-checkliste-smatphone-705x397.png);\"  title=\"l-mobile-service-field-service-app-checkliste-smatphone\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Mobile service app<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/digital-device-management\/\"  id='av-masonry-2-item-115983' data-av-masonry-item='115983' class='av-masonry-entry isotope-item post-115983 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-device-monitoring software_spezifikation-digital-service-management software_spezifikation-equipment software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"L-mobile digital service management functions Monitor equipment and devices\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/08\/tielbild-705x353.jpg);\"  title=\"L-mobile digital service management functions Monitor equipment and devices\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Digital Device Management<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/master-data-management\/\"  id='av-masonry-2-item-115973' data-av-masonry-item='115973' class='av-masonry-entry isotope-item post-115973 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-en funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-crm-en software_spezifikation-crm-system-en software_spezifikation-customer-administration software_spezifikation-customer-management software_spezifikation-digital-service-management software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-service-stammdatenmanagement\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-service-stammdatenmanagement-705x353.jpg);\"  title=\"lmobile-service-stammdatenmanagement\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Master data management<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/create-checklists\/\"  id='av-masonry-2-item-116008' data-av-masonry-item='116008' class='av-masonry-entry isotope-item post-116008 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-checklists software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-dynamic-forms software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-digitale-checklisten-servicetechniker-im-einsatz-705x353.jpg);\"  title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Digital checklists<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/order-processing\/\"  id='av-masonry-2-item-115988' data-av-masonry-item='115988' class='av-masonry-entry isotope-item post-115988 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-service-assignments software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-service-order software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"l-mobile-service-reparaturauftrag-details\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-reparaturauftrag-details-705x397.png);\"  title=\"l-mobile-service-reparaturauftrag-details\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Order processing<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/technical-deployment-planning-software\/\"  id='av-masonry-2-item-115993' data-av-masonry-item='115993' class='av-masonry-entry isotope-item post-115993 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-planning software_spezifikation-field-service-management-en software_spezifikation-graphic-field-planning software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-engineer-planning software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"l-mobile-service-plantafel-mit-karte-bunt\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-plantafel-mit-karte-bunt-705x397.png);\"  title=\"l-mobile-service-plantafel-mit-karte-bunt\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Deployment planning with digital planning board<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/\"  id='av-masonry-2-item-115972' data-av-masonry-item='115972' class='av-masonry-entry isotope-item post-115972 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion-digital-service-management-augmented-reality funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-augmented-reality-en software_spezifikation-augmented-support-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-field-service-planning-software software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-augmented-reality-remote-service\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service-705x353.jpg);\"  title=\"lmobile-augmented-reality-remote-service\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Remote service with augmented reality<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/real-time-reporting\/\"  id='av-masonry-2-item-122677' data-av-masonry-item='122677' class='av-masonry-entry isotope-item post-122677 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion-digital-service-management-reporting funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-service-management-en software_spezifikation-forecast-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-reporting-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-dashboard-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"L-mobile, field service management software, analyses, BI-reporting, reporting\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-reporting-field-service-kpi-705x353.jpg);\"  title=\"L-mobile, field service management software, analyses, BI-reporting, reporting\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Service real-time reporting<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the mobile service app, the L-mobile service service call management software provides your technical field service staff with the ideal basis for processing field service orders easily, successfully, and efficiently. All data relating to upcoming service calls, and associated checklists, can be accessed in real time\u2014even without an Internet connection. Finally, working times, the materials used, and field service reports can be recorded directly on site on a mobile and digital basis.<\/p>\n","protected":false},"author":2,"featured_media":156349,"parent":115959,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"funktion_hauptseite":[],"funktion_paket":[5480,5479,5481,5482],"hr_abteilung":[],"software_spezifikation":[5497,5545,5563,5562,5593,5622,5623,5670,5671,5677,5664,5688,4730,4552,5726,5736,5737,5740],"class_list":["post-116010","page","type-page","status-publish","has-post-thumbnail","hentry","funktion_erp-alphaplan-en","funktion_erp-ax-en","funktion_erp-erp-independent","funktion_erp-infor-com-en","funktion_erp-ms-dynamics-en","funktion_erp-proalpha-en","funktion_erp-sage-100-en","funktion_erp-sap-en","funktion_erp-sap-business-one-en","funktion-digital-service-management","funktion_paket-sales-and-service","funktion_paket-sales-pro-en","funktion_paket-service-en","funktion_paket-service-pro-en","software_spezifikation-alphaplan-en","software_spezifikation-business-one-en","software_spezifikation-digital-service-management","software_spezifikation-digital-service-report","software_spezifikation-field-service-management-en","software_spezifikation-infor-com-en","software_spezifikation-infranet-en","software_spezifikation-microsoft-dynamics-365-business-central-en","software_spezifikation-microsoft-dynamics-nav-en","software_spezifikation-mobile-field-service-planning-software","software_spezifikation-ms-dynamics-en","software_spezifikation-nav-en","software_spezifikation-proalpha-en","software_spezifikation-sage-100-en","software_spezifikation-sap-en","software_spezifikation-service-4-0-en","software_spezifikation-service-management-en","software_spezifikation-software-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service call management software with mobile service app\u2014L-mobile service<\/title>\n<meta name=\"description\" content=\"Increase your success rate in field service and use the offline-capable service app of the service call management software for field service staff\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/service-call-management-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mobile service app\" \/>\n<meta property=\"og:description\" content=\"With the mobile service app, the L-mobile service service call management software provides your technical field service staff with the ideal basis for processing field service orders easily, successfully, and efficiently. All data relating to upcoming service calls, and associated checklists, can be accessed in real time\u2014even without an Internet connection. 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