{"id":115988,"date":"2023-02-27T16:48:17","date_gmt":"2023-02-27T15:48:17","guid":{"rendered":"https:\/\/l-mobile.com\/?page_id=115988"},"modified":"2025-08-15T11:32:07","modified_gmt":"2025-08-15T09:32:07","slug":"order-processing","status":"publish","type":"page","link":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/order-processing\/","title":{"rendered":"Order processing"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7fgozln-4f9839e6adb987ee27d65a32403c5716\">\n.avia-section.av-7fgozln-4f9839e6adb987ee27d65a32403c5716{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-service-innendienst.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-7fgozln-4f9839e6adb987ee27d65a32403c5716 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  lmhf avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115988'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7ct37a3-7a6ca7e92c1ea50bcff29494239d1452\">\n.flex_column.av-7ct37a3-7a6ca7e92c1ea50bcff29494239d1452{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7ct37a3-7a6ca7e92c1ea50bcff29494239d1452 av_one_full  avia-builder-el-1  el_before_av_one_full  avia-builder-el-first  lmh1 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7btlzcb-dde1a6ce7a7acc7e17091936606ed46a\">\n#top .av-special-heading.av-7btlzcb-dde1a6ce7a7acc7e17091936606ed46a{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7btlzcb-dde1a6ce7a7acc7e17091936606ed46a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7btlzcb-dde1a6ce7a7acc7e17091936606ed46a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7btlzcb-dde1a6ce7a7acc7e17091936606ed46a av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Transparent, Clear, and Easy to Use: Digital Order Processing with L-mobile service<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-76sa7cb-46842b43715d120704689c5c84908404\">\n.flex_column.av-76sa7cb-46842b43715d120704689c5c84908404{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-76sa7cb-46842b43715d120704689c5c84908404 av_one_full  avia-builder-el-3  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-75frdjf-caa97657e8631d191af6c7dbae800033 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Manage all aspects of your order management in field service management in a single centralized system. The <strong>L-mobile service mobile service solution<\/strong> provides <strong>centralized order processing<\/strong> and management for greater <strong>transparency<\/strong> and <strong>improves information exchange<\/strong> in customer service.<\/p>\n<p>The <strong>connection between L-mobile service and your ERP system<\/strong> saves you valuable time because you do not have to enter all the order information for a service call twice. The <strong>field service management software<\/strong> provides the tools your service technicians need to optimally prepare for their service calls, including order entry, detailed service history, and management of maintenance contracts.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container av-6wzb5mz-ba501baaea4adf1a499a8dfe526fa94f main_color av-switch-768  avia-builder-el-5  el_after_av_section  el_before_av_section  lmsmf av-sticky-submenu submenu-not-first container_wrap fullsize' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\"><span class='avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='list' data-av_iconset='svg_entypo-fontello'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"32\" viewBox=\"0 0 22 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>List<\/title>\n<desc id='av-svg-desc-1'>List<\/desc>\n<path d=\"M3.2 20.8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 14.4q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM9.6 11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2zM20.8 14.4q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2zM20.8 20.8q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2z\"><\/path>\n<\/svg><\/span><span class=\"av-current-placeholder\">Menu<\/span><\/a><ul id='av-custom-submenu-1' class='av-subnav-menu' role='menu'>\n<li class='menu-item av-6vgs2cb-dfed67f505f17055977fa6459820cc7c menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-1' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Field service management software<\/span><\/a><\/li>\n<li class='menu-item av-6t4katn-98251bddecfa67927d2079fbb79ecb2e menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-2' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/?page_id=132592'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>ERP integration<\/span><\/a><\/li>\n<li class='menu-item av-6o63eiz-f7dab16853ffcf7b709d7ec56b3ce93e menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-3' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/interactive\/contact\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contact us<\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div>\n<div id='av_section_2'  class='avia-section av-6n9df4b-853fbb7c1c866aa8d3174b1459cf7777 main_color avia-section-default avia-no-border-styling  avia-builder-el-6  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115988'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-6l4t2q3-5822cf3fc8f4119af4da672fb955e901 av_one_full  avia-builder-el-7  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6j18iwr-9d4191240bb3e6b2eea23c51ce260bc3\">\n#top .av-special-heading.av-6j18iwr-9d4191240bb3e6b2eea23c51ce260bc3{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-6j18iwr-9d4191240bb3e6b2eea23c51ce260bc3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6j18iwr-9d4191240bb3e6b2eea23c51ce260bc3 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6j18iwr-9d4191240bb3e6b2eea23c51ce260bc3 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-8  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Create field service orders, manage maintenance contracts: Order processing as the basis for successful field service management<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-6i5n9jv-1bf2afe287d867d3318db809466cf595 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-6i5n9jv-1bf2afe287d867d3318db809466cf595 av_one_half  avia-builder-el-9  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-6guvvp7-501022e4e601db5b39bf7cd470538d7c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Installations, repair work, or maintenance appointments: the goal of an <strong>efficient order processing system<\/strong> is to carefully coordinate all of these steps and ensure <strong>smooth order processing<\/strong> at the customer\u2019s location. Top-quality customer service therefore relies on office staff being able to work quickly and, above all, accurately. Such an approach is the best way for you to provide technical field service staff with <strong>all the detailed information<\/strong> they need to handle service calls.<\/p>\n<p>The connection between L-mobile service and your ERP system ensures that all information for a field service order is always <strong>up to date<\/strong>, including <strong>customer and machine data<\/strong>, materials, and checklists. Digital order processing in L-mobile service thus ensures the <strong>transparent and seamless flow of information<\/strong> during the entire service process\u2014from order entry right through to the final invoice.<\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-6fj6mpn-2d43c21e82f0abc85892377fb422bbc8 av_one_half  avia-builder-el-11  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6du5p7f-439d12ae40a27b22712ba88a72505ba2\">\n.avia-image-container.av-6du5p7f-439d12ae40a27b22712ba88a72505ba2 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-6du5p7f-439d12ae40a27b22712ba88a72505ba2 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-6du5p7f-439d12ae40a27b22712ba88a72505ba2 av-styling- avia-align-center  avia-builder-el-12  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-abschliessen-fakturieren.jpg' alt='L-mobile service, Field Service Management Software, digitale Auftragsbearbeitung, Serviceauftr\u00e4ge und Wartungsvertr\u00e4ge im Kundenservice verwalten' title='L-mobile service, Field Service Management Software, digitale Auftragsbearbeitung, Serviceauftr\u00e4ge und Wartungsvertr\u00e4ge im Kundenservice verwalten'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6c2sbkr-31e8cd2fbf1571adc08e7e7d4db5f27c\">\n.avia-section.av-6c2sbkr-31e8cd2fbf1571adc08e7e7d4db5f27c{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-6c2sbkr-31e8cd2fbf1571adc08e7e7d4db5f27c main_color avia-section-default avia-no-border-styling  avia-builder-el-13  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115988'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-69tbkvf-68c48dbdb5dcc7b7cb96f87587ea4572 av_one_full  avia-builder-el-14  avia-builder-el-no-sibling  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-683fzyz-b4c94c3039e0c64c7e6b546a50013f5a\">\n#top .av-special-heading.av-683fzyz-b4c94c3039e0c64c7e6b546a50013f5a{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-683fzyz-b4c94c3039e0c64c7e6b546a50013f5a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-683fzyz-b4c94c3039e0c64c7e6b546a50013f5a .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-683fzyz-b4c94c3039e0c64c7e6b546a50013f5a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-683fzyz-b4c94c3039e0c64c7e6b546a50013f5a av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-15  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Functions for digital and efficient order processing with L-mobile service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-672mjx7-615638442c33cc146f53d08815355a87\">\n#top .av_textblock_section.av-672mjx7-615638442c33cc146f53d08815355a87 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-672mjx7-615638442c33cc146f53d08815355a87 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>With digital order processing in L-mobile service, your service team in the office can easily create <strong>service requests<\/strong> and <strong>repair orders<\/strong> and input all important information during initial contact with the customer. Moreover, your service team also has access to individual <strong>order templates<\/strong>, a transparent <strong>service history<\/strong>, and the ability to <strong>manage maintenance contracts<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-637phcb-ac285ea75b18252e82b4c0768df4ea22\">\n.av-tab-section-outer-container.av-637phcb-ac285ea75b18252e82b4c0768df4ea22 .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-637phcb-ac285ea75b18252e82b4c0768df4ea22 .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-17  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-637phcb-ac285ea75b18252e82b4c0768df4ea22'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#creating-field-service-orders' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-61h7e97-391858bd2ab08162b59647fd45524a37 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue836' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Creating field service orders<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#management-of-service-contracts' data-av-tab-section-title='2' class='av-section-tab-title  av-5b0gp63-e0ddbc836d9078a14b6abdd9bbb7bdce av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue856' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Management of service contracts<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#detailed-service-history' data-av-tab-section-title='3' class='av-section-tab-title  av-4utk1mz-44038aa15a8f4521715acc33ab4f666f av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Detailed service history<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#use-of-templates' data-av-tab-section-title='4' class='av-section-tab-title  av-g3ivu3-f5d855785f97e61c7a8f6fe1de3484ab av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-4'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue849' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Use of templates<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#orders-with-service-objects' data-av-tab-section-title='5' class='av-section-tab-title  av-3zqcc3f-492a445a489850e600e683a3e7974cf5 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-5'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Orders with service objects<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-8' aria-describedby='av-svg-desc-8' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-8'>Previous<\/title>\n<desc id='av-svg-desc-8'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide av_next_tab_section 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type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-61h7e97-391858bd2ab08162b59647fd45524a37\">\n.av-layout-tab.av-61h7e97-391858bd2ab08162b59647fd45524a37{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-61h7e97-391858bd2ab08162b59647fd45524a37 av-animation-delay-container  avia-builder-el-18  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"creating-field-service-orders\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-60cumvf-38dac0c71b195e92333ba1501a57eb7e av_one_full  avia-builder-el-19  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5xz8psr-935deee5b91a49665b19cfb7f3ca6b5d\">\n#top .av-special-heading.av-5xz8psr-935deee5b91a49665b19cfb7f3ca6b5d{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-5xz8psr-935deee5b91a49665b19cfb7f3ca6b5d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-5xz8psr-935deee5b91a49665b19cfb7f3ca6b5d .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-5xz8psr-935deee5b91a49665b19cfb7f3ca6b5d .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-5xz8psr-935deee5b91a49665b19cfb7f3ca6b5d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-5xz8psr-935deee5b91a49665b19cfb7f3ca6b5d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-5xz8psr-935deee5b91a49665b19cfb7f3ca6b5d av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-20  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Digital order processing: Create and process installations, maintenance work, or repair orders<\/h3><div class='av-subheading av-subheading_below'><p>Simple and transparent order management for top-quality customer service<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-5x3z13v-7cb5977922fcbade9d27abc205bc56d4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Digital order processing in the L-mobile service field service management software gives your service staff two options for handling customer problems.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-5vdfg0b-5d39772800b2bce88be965aeff95e136 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-5vdfg0b-5d39772800b2bce88be965aeff95e136 av_one_half  avia-builder-el-22  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5th20wb-de1a6d89e6e0abd4ed7f20405d1c7685\">\n.iconbox.av-5th20wb-de1a6d89e6e0abd4ed7f20405d1c7685 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-5th20wb-de1a6d89e6e0abd4ed7f20405d1c7685 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-5th20wb-de1a6d89e6e0abd4ed7f20405d1c7685  avia-builder-el-23  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Service requests\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Service requests<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Customer support can offer a solution to the reported problem during initial contact with the customer on the phone or by email. A service technician is not required.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-5rf5x0b-c508dc2693e36fbecf8ceca118b9113c av_one_half  avia-builder-el-24  el_after_av_one_half  el_before_av_one_half  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5pvlqu3-426d378f2685e1a4969dc46ef024f3b9\">\n.iconbox.av-5pvlqu3-426d378f2685e1a4969dc46ef024f3b9 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-5pvlqu3-426d378f2685e1a4969dc46ef024f3b9 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-5pvlqu3-426d378f2685e1a4969dc46ef024f3b9  avia-builder-el-25  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Field service work orders\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Field service work orders<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>The problem reported by the customer is too complex to be fixed by the support team over the phone. A service technician is sent to the customer to carry out repair, installation, or maintenance work.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-5nxpvuj-841fb2da587ee9ae041941fd55182844 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-5nxpvuj-841fb2da587ee9ae041941fd55182844 av_one_half  avia-builder-el-26  el_after_av_one_half  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-27  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>All details of a service request at a glance<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicefall-details.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicefall-details' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Details f\u00fcr Servicefall im Kundensupport, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>If a customer issue requires the help of a service technician, a service request can be easily converted into a field service order<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicefall-in-serviceauftrag.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicefall-in-serviceauftrag' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Servicefall in Serviceauftrag umwandeln, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__2  slide-3 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Transparent and filterable overview of all field service orders in the system<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-serviceauftrag-uebersicht.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-serviceauftrag-uebersicht' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Serviceauftrag \u00dcbersicht, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__3  slide-4 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5ne72x7-9aee6354aa4b24e17c0ad95858dc6d90__3 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Recorded work hours and all other information for field service orders at a glance<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-serviceauftrag-zeitmeldung.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-serviceauftrag-zeitmeldung' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Arbeitszeit erfassen im Serviceauftrag, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Previous<\/title>\n<desc id='av-svg-desc-2'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Next<\/title>\n<desc id='av-svg-desc-3'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><a href='#4' class='goto-slide ' >4<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-jggny3-8f1cad4f04ddab614915a32204e733f1 av_one_half  avia-builder-el-28  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-5ct15q3-8aadccb0d5ef8498751fc89e1306cbbc '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>A <strong>service request<\/strong> can be <strong>processed and completed independently<\/strong> by the office staff in L-mobile service. If a service technician is still needed, a service request can be <strong>converted into a field service order<\/strong> with just a click. If it becomes clear during a customer call that the problem is complex, a field service order can be created immediately in the field service management software. L-mobile service thus facilitates <strong>flexible order processing<\/strong>.<\/p>\n<p>Once a field service order has been created, it can be <strong>processed at any time<\/strong> and supplemented with <strong>additional information<\/strong>. Then during the service process, this data is available to dispatchers in the digital planning board and to field service staff via the mobile service app. <strong>End-to-end transparency<\/strong> makes it easier for your service team to always provide customers with accurate, <strong>up-to-date information about their order status<\/strong> and to ensure efficient order processing.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5b0gp63-e0ddbc836d9078a14b6abdd9bbb7bdce\">\n.av-layout-tab.av-5b0gp63-e0ddbc836d9078a14b6abdd9bbb7bdce{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-5b0gp63-e0ddbc836d9078a14b6abdd9bbb7bdce av-animation-delay-container  avia-builder-el-30  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"management-of-service-contracts\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-59t0hfv-1e61303d7d44e3b7e05d501a51bfa2d4 av_one_full  avia-builder-el-31  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-58c6wnf-753dc83ae4b6e93a0245978a1470f7a9\">\n#top .av-special-heading.av-58c6wnf-753dc83ae4b6e93a0245978a1470f7a9{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-58c6wnf-753dc83ae4b6e93a0245978a1470f7a9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-58c6wnf-753dc83ae4b6e93a0245978a1470f7a9 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-58c6wnf-753dc83ae4b6e93a0245978a1470f7a9 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-58c6wnf-753dc83ae4b6e93a0245978a1470f7a9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-58c6wnf-753dc83ae4b6e93a0245978a1470f7a9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-58c6wnf-753dc83ae4b6e93a0245978a1470f7a9 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-32  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Simple order processing through the digital management of service and maintenance contracts<\/h3><div class='av-subheading av-subheading_below'><p>For automatically generated service calls based on maintenance cycles<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-56cye4b-6ae33350ec5609593ca81434edb1fff8 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-56cye4b-6ae33350ec5609593ca81434edb1fff8 av_one_half  avia-builder-el-33  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-34  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-2' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__0  slide-1 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Detailed information on the contents of the service contract<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicevertrag-details.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicevertrag-details' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Servicevertrag, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__1  slide-2 slide-even'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Individual maintenance schedules can be set up in each service contract.<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicevertrag-wartungsplan-erstellen.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicevertrag-wartungsplan-erstellen' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Servicevertrag, Wartungsplan erstellen, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__2  slide-3 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-5570m9n-c795e29a4c8795da9c99d0d5cc7daaed__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>The service contract contains an overview of all maintenance orders that have already been automatically generated<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicevertrag-automatische-serviceauftraege.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicevertrag-automatische-serviceauftraege' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, automatischer Serviceauftrag aus Servicevertrag, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Previous<\/title>\n<desc id='av-svg-desc-4'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-5' aria-describedby='av-svg-desc-5' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-5'>Next<\/title>\n<desc id='av-svg-desc-5'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-4y2gi9n-d0d3ce6f9fbf1d492342d8254074c829 av_one_half  avia-builder-el-35  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-4wj8c6z-0a81f6edfcebaa21fea4dd2a3d69d010 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Depending on which machines or systems are in use, <strong>regular maintenance<\/strong> must be performed at the customer\u2019s location in order to ensure the proper functioning of this equipment. To improve order processing for these recurring service calls, <strong>maintenance contracts<\/strong> are concluded, which can be easily created and managed in L-mobile service.<\/p>\n<p>Managing your maintenance contracts in L-mobile service allows you to <strong>plan in advance the appropriate maintenance measures<\/strong>. This way you can ensure that the right resources are available at the right time. After all, efficiently planned maintenance procedures <strong>reduce<\/strong> <strong>downtimes<\/strong> for your customer\u2019s systems and also <strong>minimize<\/strong> stress and unnecessary <strong>expenditure<\/strong> within your field service management.<\/p>\n<p>For even <strong>more efficient order processing<\/strong>, L-mobile service does some of the thinking for your team. <strong>Fixed maintenance intervals<\/strong> are <strong>defined<\/strong> in the maintenance contract, which your service technicians must then accommodate. When the next appointment approaches, <strong>L-mobile service automatically generates a maintenance order<\/strong>, which includes all the necessary information. This drastically reduces the risk of forgetting a service call in the heat of the moment. In addition, the amount of work involved in order processing is reduced and technical field service staff can work smoothly at the customer\u2019s location.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4utk1mz-44038aa15a8f4521715acc33ab4f666f\">\n.av-layout-tab.av-4utk1mz-44038aa15a8f4521715acc33ab4f666f{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-4utk1mz-44038aa15a8f4521715acc33ab4f666f av-animation-delay-container  avia-builder-el-37  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"detailed-service-history\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-4syax57-cbfdbe6a01dff4d8f191467cc8bd4672 av_one_full  avia-builder-el-38  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4qzdza3-e590dfad59424fae864ddd06cf9f44a0\">\n#top .av-special-heading.av-4qzdza3-e590dfad59424fae864ddd06cf9f44a0{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-4qzdza3-e590dfad59424fae864ddd06cf9f44a0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4qzdza3-e590dfad59424fae864ddd06cf9f44a0 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4qzdza3-e590dfad59424fae864ddd06cf9f44a0 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4qzdza3-e590dfad59424fae864ddd06cf9f44a0 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4qzdza3-e590dfad59424fae864ddd06cf9f44a0 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4qzdza3-e590dfad59424fae864ddd06cf9f44a0 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-39  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Detailed service history for previous service calls<\/h3><div class='av-subheading av-subheading_below'><p>Totally transparent order processing in your field service management<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-4pir1or-d1f148f283a4dac88caf516f893b17b0 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-4pir1or-d1f148f283a4dac88caf516f893b17b0 av_one_half  avia-builder-el-40  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-4oni7uz-149ba11cd3994615534b130136b6378e avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-41  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-3' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-4oni7uz-149ba11cd3994615534b130136b6378e__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4oni7uz-149ba11cd3994615534b130136b6378e__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>A detailed service history that includes all previous field service orders and service requests can be viewed in the customer master data<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicehistorie-auftragsuebersicht.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicehistorie-auftragsuebersicht' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Servicehistorie, Serviceauftr\u00e4ge pro Kunde, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-4k854d7-ca279987a9c16dc2c7bf418f4cdfbd63 av_one_half  avia-builder-el-42  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-4jijwsb-8d50dac15f53fa2fb0df494741402962 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>To increase <strong>transparency in order processing<\/strong> and in field service management as a whole, it is very helpful to <strong>document<\/strong> previous service calls and interactions with customers. This simplifies and accelerates the resolution of recurring malfunction notifications. Through <strong>detailed service histories<\/strong> for every customer, L-mobile service supports order processing for precisely this scenario.<\/p>\n<p>You are provided with a complete <strong>overview of all related service requests or field service orders<\/strong> in the customer master data. Information such as the current <strong>order status<\/strong>, creation date, priorities, internal <strong>responsibilities<\/strong>, and the order type can be viewed at a glance. If required, corresponding processes can be directly opened with just a click. This makes it possible to precisely track which activities were carried out for your customer, by which service technicians and at what time. Overall, this results in significantly <strong>greater transparency<\/strong> in order processing and a <strong>seamless flow of information<\/strong> during the entire service process.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-g3ivu3-f5d855785f97e61c7a8f6fe1de3484ab\">\n.av-layout-tab.av-g3ivu3-f5d855785f97e61c7a8f6fe1de3484ab{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-4' class='av-layout-tab av-g3ivu3-f5d855785f97e61c7a8f6fe1de3484ab av-animation-delay-container  avia-builder-el-44  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"4\" data-tab-section-id=\"use-of-templates\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-4fsag5n-d549a9a6656185461ac7673c422c4785 av_one_full  avia-builder-el-45  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fra7mz-47a77885c6006662fdfdfdf7b0d595bc\">\n#top .av-special-heading.av-fra7mz-47a77885c6006662fdfdfdf7b0d595bc{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-fra7mz-47a77885c6006662fdfdfdf7b0d595bc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-fra7mz-47a77885c6006662fdfdfdf7b0d595bc .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-fra7mz-47a77885c6006662fdfdfdf7b0d595bc .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-fra7mz-47a77885c6006662fdfdfdf7b0d595bc .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-fra7mz-47a77885c6006662fdfdfdf7b0d595bc .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-fra7mz-47a77885c6006662fdfdfdf7b0d595bc av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-46  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Field service order templates speed up order processing <\/h3><div class='av-subheading av-subheading_below'><p>Save time with predefined templates for maintenance and repair orders<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-4c1ehcb-931737e696fd872b32c9ba7313e006e8 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-4c1ehcb-931737e696fd872b32c9ba7313e006e8 av_one_half  avia-builder-el-47  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-48  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-4' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:7,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__0  slide-1 slide-odd'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Create any number of individual templates for your field service orders<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-serviceauftragvorlage-uebersicht.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-serviceauftragvorlage-uebersicht' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Vorlage f\u00fcr Serviceauftrag - \u00dcbersicht, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__1  slide-2 slide-even'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Order templates can predefine information such as priorities, assigned employees, or which skills are required to perform the order<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-serviceauftragvorlage-details.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-serviceauftragvorlage-details' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Vorlage f\u00fcr Serviceauftrag, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__2  slide-3 slide-odd'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Also set up any number of templates for service requests<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicefallvorlagen-uebersicht.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicefallvorlagen-uebersicht' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Vorlage f\u00fcr Servicefall \u00dcbersicht, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__3  slide-4 slide-even'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4b758dn-d1e7d9e1ac83ade09e523a88a7930057__3 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Define basic information for standardized service requests in advance<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-servicefallvorlage-erstellen.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-servicefallvorlage-erstellen' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, Vorlage f\u00fcr Servicefall erstellen, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-6' aria-describedby='av-svg-desc-6' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-6'>Previous<\/title>\n<desc id='av-svg-desc-6'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-7' aria-describedby='av-svg-desc-7' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-7'>Next<\/title>\n<desc id='av-svg-desc-7'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><a href='#4' class='goto-slide ' >4<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-42cpjh7-cb2d9fcca864c1bbd0526f958e317e07 av_one_half  avia-builder-el-49  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-41aj863-b7437e2d7854dd0a76e2849e304c7e03 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Repairs of individual machines, recurring maintenance work, or installations often require the <strong>same work processes<\/strong>. This provides great <strong>potential<\/strong> to <strong>reduce<\/strong> <strong>administrative work<\/strong> in order processing.<\/p>\n<p>L-mobile service lets you create any number of <strong>order templates for various order types<\/strong>. You can <strong>save a lot of time<\/strong> when creating new field service orders, especially for high order volumes in field service management. You can also define suitable templates for service requests. This lets your service employees fully focus on communicating with customers as they can create a new service request or field service order during a call without a lot of effort or distraction.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3zqcc3f-492a445a489850e600e683a3e7974cf5\">\n.av-layout-tab.av-3zqcc3f-492a445a489850e600e683a3e7974cf5{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-5' class='av-layout-tab av-3zqcc3f-492a445a489850e600e683a3e7974cf5 av-animation-delay-container  avia-builder-el-51  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"5\" data-tab-section-id=\"orders-with-service-objects\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-3xbj4dn-8e1b5e9195dcf4322ec5781c3812161b av_one_full  avia-builder-el-52  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3vmx6zv-4be501b5ece9e494178a199a9e3557ce\">\n#top .av-special-heading.av-3vmx6zv-4be501b5ece9e494178a199a9e3557ce{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-3vmx6zv-4be501b5ece9e494178a199a9e3557ce .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3vmx6zv-4be501b5ece9e494178a199a9e3557ce .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-3vmx6zv-4be501b5ece9e494178a199a9e3557ce .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3vmx6zv-4be501b5ece9e494178a199a9e3557ce .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3vmx6zv-4be501b5ece9e494178a199a9e3557ce .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3vmx6zv-4be501b5ece9e494178a199a9e3557ce av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-53  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Machines and devices grouped into service objects<\/h3><div class='av-subheading av-subheading_below'><p>For a better overview and simplified order processing<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-3tkfv7v-6fc39bbff264d7e7dcb527b2317699b9 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-3tkfv7v-6fc39bbff264d7e7dcb527b2317699b9 av_one_half  avia-builder-el-54  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-3sux0ij-ced268f58bead303dfba0c0e00dd5f40 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-55  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-5' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-3sux0ij-ced268f58bead303dfba0c0e00dd5f40__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-5' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3sux0ij-ced268f58bead303dfba0c0e00dd5f40__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Overview of all consolidated device history records in the service object<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-serviceobjekt-geraeteakten.jpg' width='700' height='500' title='l-mobile-auftragsmanagement-serviceobjekt-geraeteakten' alt='L-mobile service, Auftragsmanagement, Field Service Management Software, mehrere Ger\u00e4teakten zu einem Serviceobjekt b\u00fcndeln, Auftragsverwaltung'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-3pyg2zv-5c658c05075d40966e83f6890a805314 av_one_half  avia-builder-el-56  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-3nkvvnf-2d165a0b0b6d97c3617926f100a650cb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>For <strong>optimized order processing<\/strong>, it can make sense to group together individual device history records for different machines and consolidate these. This makes it easier for the service team to maintain a <strong>complete overview<\/strong> of all devices, especially in the machine and plant engineering sector.<\/p>\n<p>L-mobile service also offers the right solution for this task. Various device history records can be consolidated into what are called <strong>service objects<\/strong>. If, for example, a new repair order has been issued for a <strong>large production facility<\/strong> that comprises <strong>numerous individual machines<\/strong>, service objects offer a very decisive advantage. Rather than assign each machine to the order, a very time-consuming process, you only need to select the appropriate service object with one click\u2014and all machines from the entire system have been associated with the repair order. This <strong>saves an enormous amount of time in order processing<\/strong>.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3lrycez-e464f25962f67a1f5e02225b76adcb4a\">\n.avia-section.av-3lrycez-e464f25962f67a1f5e02225b76adcb4a{\nbackground-color:#005f7f;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-3lrycez-e464f25962f67a1f5e02225b76adcb4a main_color avia-section-default avia-no-border-styling  avia-builder-el-58  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115988'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-3k36uez-01eb9b54a44d1d6ba78acc9bae0ad14f sc-av_one_full av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3k36uez-01eb9b54a44d1d6ba78acc9bae0ad14f\">\n.flex_column.av-3k36uez-01eb9b54a44d1d6ba78acc9bae0ad14f{\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3k36uez-01eb9b54a44d1d6ba78acc9bae0ad14f av_one_full  avia-builder-el-59  el_before_av_one_fourth  avia-builder-el-first  lmh3 first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3irlvqz-6e9433f466f99631e2e152531707c692\">\n#top .av-special-heading.av-3irlvqz-6e9433f466f99631e2e152531707c692{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-3irlvqz-6e9433f466f99631e2e152531707c692 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3irlvqz-6e9433f466f99631e2e152531707c692 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-3irlvqz-6e9433f466f99631e2e152531707c692 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-3irlvqz-6e9433f466f99631e2e152531707c692 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3irlvqz-6e9433f466f99631e2e152531707c692 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3irlvqz-6e9433f466f99631e2e152531707c692 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3irlvqz-6e9433f466f99631e2e152531707c692 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-60  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Deployment planning in real time: Automatic data exchange through ERP integration of L-mobile service<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-3gk3nmj-11a2f6ca9b0172876400e9e0643f079b sc-av_one_fourth av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3gk3nmj-11a2f6ca9b0172876400e9e0643f079b\">\n.flex_column.av-3gk3nmj-11a2f6ca9b0172876400e9e0643f079b{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-3gk3nmj-11a2f6ca9b0172876400e9e0643f079b av_one_fourth  avia-builder-el-61  el_after_av_one_full  el_before_av_three_fourth  lmh4 first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cckcff-a16bf2557dcc4dc10bfef7f8608a5350\">\n.avia-image-container.av-cckcff-a16bf2557dcc4dc10bfef7f8608a5350 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-cckcff-a16bf2557dcc4dc10bfef7f8608a5350 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-cckcff-a16bf2557dcc4dc10bfef7f8608a5350 av-styling- avia-align-center  avia-builder-el-62  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2025\/05\/Mockup_EN-241x300.png' alt='L-mobile service, Field Service Management Software, ERP-System, ERP integration, interface, connecting L-mobile service to your ERP system' title='l-mobile-service-an-erp-systeme-anbinden-mockup-broschuere-450x560'  height=\"300\" width=\"241\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3cx4i97-4c854e40fedb2f5ca5a80b4cf2b0af2c\">\n.flex_column.av-3cx4i97-4c854e40fedb2f5ca5a80b4cf2b0af2c{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-3cx4i97-4c854e40fedb2f5ca5a80b4cf2b0af2c av_three_fourth  avia-builder-el-63  el_after_av_one_fourth  avia-builder-el-last  lmh4 av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3cf8n8r-ea3ed4d0f43f1dd98415bc4e7bd3eae3\">\n#top .av_textblock_section.av-3cf8n8r-ea3ed4d0f43f1dd98415bc4e7bd3eae3 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-3cf8n8r-ea3ed4d0f43f1dd98415bc4e7bd3eae3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Transparent and <strong>centralized management of field service orders and maintenance contracts<\/strong> plays an important role in top-quality customer service. Even more important is making sure your service team has access to all necessary information at all times to efficiently and promptly handle incoming customer service requests. By <strong>connecting the field service management software to your ERP system<\/strong>, you can manage all master and transaction data from the ERP solution in L-mobile service. Errors associated with manual data transfer are avoided and order processing is accelerated.<\/p>\n<p>Download our <strong>free whitepaper<\/strong> to learn more about how you can connect L-mobile service to your ERP system. The paper also gives you the most important information about our <strong>standard interfaces<\/strong>, and additional information about how to successfully integrate both software solutions.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-3aboqkr-e4488132730cab94a07bbad3e5e517fc-wrap avia-button-right  avia-builder-el-65  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/dokument\/whitepaper-ein-erfolgreiches-team-field-service-management-software-und-erp-system\/'  class='avia-button av-3aboqkr-e4488132730cab94a07bbad3e5e517fc av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Download the whitepaper now\"><span class='avia_iconbox_title' >Download the whitepaper now<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-381zunv-559c7a7533962c8304a2bc181d5f4df3\">\n.avia-section.av-381zunv-559c7a7533962c8304a2bc181d5f4df3{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-381zunv-559c7a7533962c8304a2bc181d5f4df3 main_color avia-section-default avia-no-border-styling  avia-builder-el-66  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115988'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-36mt02j-9519c856e8beb12b797335f7df66aa92 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-36mt02j-9519c856e8beb12b797335f7df66aa92\">\n.flex_column.av-36mt02j-9519c856e8beb12b797335f7df66aa92{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-36mt02j-9519c856e8beb12b797335f7df66aa92 av_one_full  avia-builder-el-67  el_before_av_hr  avia-builder-el-first  lmh3w first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3598g8r-3761793fc54cdd3cccbb2564d1c91d39\">\n#top .av-special-heading.av-3598g8r-3761793fc54cdd3cccbb2564d1c91d39{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-3598g8r-3761793fc54cdd3cccbb2564d1c91d39 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3598g8r-3761793fc54cdd3cccbb2564d1c91d39 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-3598g8r-3761793fc54cdd3cccbb2564d1c91d39 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-3598g8r-3761793fc54cdd3cccbb2564d1c91d39 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3598g8r-3761793fc54cdd3cccbb2564d1c91d39 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3598g8r-3761793fc54cdd3cccbb2564d1c91d39 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3598g8r-3761793fc54cdd3cccbb2564d1c91d39 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-68  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Goals that you can achieve with digital order processing<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33rh0bf-0ce294a0064e02900ff40b621603af04\">\n#top .hr.hr-invisible.av-33rh0bf-0ce294a0064e02900ff40b621603af04{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-33rh0bf-0ce294a0064e02900ff40b621603af04 hr-invisible  avia-builder-el-69  el_after_av_one_full  el_before_av_one_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-327tmej-ae860dd402c4eb52d20913406a3224c2 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-327tmej-ae860dd402c4eb52d20913406a3224c2\">\n#top 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.heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-30yt1cr-48204d7c4db9653bc18f9074488caa21 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-30yt1cr-48204d7c4db9653bc18f9074488caa21 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-30yt1cr-48204d7c4db9653bc18f9074488caa21 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-71  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Improved traceability<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2y9pvqj-3275ccd0e2e2c141b8f97e2f63d87ba2\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2y9pvqj-3275ccd0e2e2c141b8f97e2f63d87ba2{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2y9pvqj-3275ccd0e2e2c141b8f97e2f63d87ba2{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2y9pvqj-3275ccd0e2e2c141b8f97e2f63d87ba2 av_one_third  avia-builder-el-72  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2xbh8qj-c6d9245eee90be1530bd4fc43bb9e699\">\n#top .av-special-heading.av-2xbh8qj-c6d9245eee90be1530bd4fc43bb9e699{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2xbh8qj-c6d9245eee90be1530bd4fc43bb9e699 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2xbh8qj-c6d9245eee90be1530bd4fc43bb9e699 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2xbh8qj-c6d9245eee90be1530bd4fc43bb9e699 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2xbh8qj-c6d9245eee90be1530bd4fc43bb9e699 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-73  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >More efficiency in order processing <\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-achlxn-9ca97e96235aac390220eb688d6a0dca\">\n#top 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Autoclose: 1 --><div class='flex_column_table av-2sgpvjf-916bbbbb70099485c5dabf1354e57a04 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2sgpvjf-916bbbbb70099485c5dabf1354e57a04\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2sgpvjf-916bbbbb70099485c5dabf1354e57a04{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2sgpvjf-916bbbbb70099485c5dabf1354e57a04{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2sgpvjf-916bbbbb70099485c5dabf1354e57a04 av_one_third  avia-builder-el-76  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2q2gdp7-acab6fb15abc58a35217b095b00930bd\">\n#top .av-special-heading.av-2q2gdp7-acab6fb15abc58a35217b095b00930bd{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2q2gdp7-acab6fb15abc58a35217b095b00930bd .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2q2gdp7-acab6fb15abc58a35217b095b00930bd .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2q2gdp7-acab6fb15abc58a35217b095b00930bd .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2q2gdp7-acab6fb15abc58a35217b095b00930bd av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-77  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Centralized access to all order data<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2olqnsr-17cb20a571442ff9b3e88cb625825834\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2olqnsr-17cb20a571442ff9b3e88cb625825834{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2olqnsr-17cb20a571442ff9b3e88cb625825834{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2olqnsr-17cb20a571442ff9b3e88cb625825834 av_one_third  avia-builder-el-78  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2mzjjez-72aca3848a3e93072add14289cc33ee5\">\n#top .av-special-heading.av-2mzjjez-72aca3848a3e93072add14289cc33ee5{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2mzjjez-72aca3848a3e93072add14289cc33ee5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2mzjjez-72aca3848a3e93072add14289cc33ee5 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2mzjjez-72aca3848a3e93072add14289cc33ee5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2mzjjez-72aca3848a3e93072add14289cc33ee5 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-79  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Paperless workflow for service staff in the office<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9ay0iz-ca55faec52d40c062acfc689c71ff212\">\n#top 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.heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2kbqw6j-4e64e335da63658c2ebe964cebbb44c7 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2kbqw6j-4e64e335da63658c2ebe964cebbb44c7 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2kbqw6j-4e64e335da63658c2ebe964cebbb44c7 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-81  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Reduce the time needed for order processing<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2hhtp4r-1c55f1682246b0c7154660b6e33e92c1\">\n.avia-section.av-2hhtp4r-1c55f1682246b0c7154660b6e33e92c1{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/01\/inotec-aussendienst.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_6'  class='avia-section av-2hhtp4r-1c55f1682246b0c7154660b6e33e92c1 main_color avia-section-large avia-no-shadow  avia-builder-el-82  el_after_av_section  el_before_av_section  lmibox1 avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115988'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-2g27mp7-5d9adad1d982dd0b2d416f7bdadf823d sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2g27mp7-5d9adad1d982dd0b2d416f7bdadf823d\">\n.flex_column.av-2g27mp7-5d9adad1d982dd0b2d416f7bdadf823d{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-2g27mp7-5d9adad1d982dd0b2d416f7bdadf823d av_one_full  avia-builder-el-83  el_before_av_one_third  avia-builder-el-first  lmh2w first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ekt9gb-e02843c091d899595d136cdf07add29b\">\n#top .av-special-heading.av-2ekt9gb-e02843c091d899595d136cdf07add29b{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2ekt9gb-e02843c091d899595d136cdf07add29b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2ekt9gb-e02843c091d899595d136cdf07add29b .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2ekt9gb-e02843c091d899595d136cdf07add29b .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2ekt9gb-e02843c091d899595d136cdf07add29b av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-84  avia-builder-el-no-sibling  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Advantages of working with digital order processing in field service management<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-2dyjfpn-37ecc240df4a6627f17f6a9bd684a885 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2dyjfpn-37ecc240df4a6627f17f6a9bd684a885\">\n.flex_column.av-2dyjfpn-37ecc240df4a6627f17f6a9bd684a885{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-2dyjfpn-37ecc240df4a6627f17f6a9bd684a885 av_one_third  avia-builder-el-85  el_after_av_one_full  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2c37iwr-162333c3f049f11e3806a6ee9b68da51\">\n.iconbox.av-2c37iwr-162333c3f049f11e3806a6ee9b68da51 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-2c37iwr-162333c3f049f11e3806a6ee9b68da51 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-2c37iwr-162333c3f049f11e3806a6ee9b68da51 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-2c37iwr-162333c3f049f11e3806a6ee9b68da51 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-2c37iwr-162333c3f049f11e3806a6ee9b68da51 av-no-box  avia-builder-el-86  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Improved flow of information\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue83c' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Improved flow of information<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p><strong>Good communication<\/strong> within the service team is a decisive factor for a <strong>smooth service process<\/strong>. When a central source is provided for all information on field service orders through <strong>digital order processing<\/strong> in L-mobile service, all employees tasked with a given process have access to the same information at all times.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-29ogvsb-9adf3075780ade755876c7027e1d9b90\">\n.flex_column.av-29ogvsb-9adf3075780ade755876c7027e1d9b90{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-29ogvsb-9adf3075780ade755876c7027e1d9b90 av_one_third  avia-builder-el-87  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-839vaz-1226f064dac32b020c77e3f27051d685\">\n.iconbox.av-839vaz-1226f064dac32b020c77e3f27051d685 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-839vaz-1226f064dac32b020c77e3f27051d685 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-839vaz-1226f064dac32b020c77e3f27051d685 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-839vaz-1226f064dac32b020c77e3f27051d685 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-839vaz-1226f064dac32b020c77e3f27051d685 av-no-box  avia-builder-el-88  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Time savings in order management\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue862' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Time savings in order management<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>High order volumes demand a good deal of time for processing. Data needs to be entered quickly, but the quality of customer and machine data or malfunction notifications must not be compromised for the sake of speed. Helpful tools such as <strong>order templates<\/strong> make it easier to <strong>manage field service orders<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-26vsp3v-c9f7ee935381d5055ccf912d56f4a1a8\">\n.flex_column.av-26vsp3v-c9f7ee935381d5055ccf912d56f4a1a8{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-26vsp3v-c9f7ee935381d5055ccf912d56f4a1a8 av_one_third  avia-builder-el-89  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-24ilkfv-b21a928f448548a7798284eb10527ae3\">\n.iconbox.av-24ilkfv-b21a928f448548a7798284eb10527ae3 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-24ilkfv-b21a928f448548a7798284eb10527ae3 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-24ilkfv-b21a928f448548a7798284eb10527ae3 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-24ilkfv-b21a928f448548a7798284eb10527ae3 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-24ilkfv-b21a928f448548a7798284eb10527ae3 av-no-box  avia-builder-el-90  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Transparency in the service process\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue803' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Transparency in the service process<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>The complexity of a field service order can quickly take on unpredictable proportions. In this case, it is especially important to maintain an overview at all times. A <strong>real-time status overview<\/strong> ensures that all service employees are kept up to date and can <strong>quickly and transparently<\/strong> communicate with the customer about a deployment.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-22lecsr-f9ad7644503b11dad7292de7a9ce05d1 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-22lecsr-f9ad7644503b11dad7292de7a9ce05d1\">\n.flex_column.av-22lecsr-f9ad7644503b11dad7292de7a9ce05d1{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-22lecsr-f9ad7644503b11dad7292de7a9ce05d1 av_one_third  avia-builder-el-91  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-224akl7-d2bc30b1920580ed0712b520c98b4def\">\n.iconbox.av-224akl7-d2bc30b1920580ed0712b520c98b4def .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-224akl7-d2bc30b1920580ed0712b520c98b4def .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-224akl7-d2bc30b1920580ed0712b520c98b4def .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-224akl7-d2bc30b1920580ed0712b520c98b4def .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-224akl7-d2bc30b1920580ed0712b520c98b4def av-no-box  avia-builder-el-92  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Optimal prep work for deployment planning\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue841' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Optimal prep work for deployment planning<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>With <strong>digital order processing<\/strong>, all important information within an order can be made available for <strong>route and deployment planning<\/strong>. This allows your dispatchers to centrally access field service orders and schedule them promptly. A decisive advantage for <strong>top-quality customer service<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-20jx1bf-751422e7c30f458b2292be7d9565296b\">\n.flex_column.av-20jx1bf-751422e7c30f458b2292be7d9565296b{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-20jx1bf-751422e7c30f458b2292be7d9565296b av_one_third  avia-builder-el-93  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1yog71n-e944b220def29c36b0eae7bfa4ebee87\">\n.iconbox.av-1yog71n-e944b220def29c36b0eae7bfa4ebee87 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1yog71n-e944b220def29c36b0eae7bfa4ebee87 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1yog71n-e944b220def29c36b0eae7bfa4ebee87 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1yog71n-e944b220def29c36b0eae7bfa4ebee87 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1yog71n-e944b220def29c36b0eae7bfa4ebee87 av-no-box  avia-builder-el-94  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Real-time data synchronization with your ERP system\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue896' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Real-time data synchronization with your ERP system<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Whether you are processing installation, maintenance, or repair orders, All field service orders, associated documents, and notes are automatically exchanged between <strong>L-mobile service and your ERP system<\/strong> via an <strong>interface<\/strong> so that both systems are using the latest data.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-oitff-e9735055fcf205f2f851e7e5b3e30f51\">\n.flex_column.av-oitff-e9735055fcf205f2f851e7e5b3e30f51{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-oitff-e9735055fcf205f2f851e7e5b3e30f51 av_one_third  avia-builder-el-95  el_after_av_one_third  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1uk9ekr-a0b59bc0756ebbf38165d0695838bad2\">\n.iconbox.av-1uk9ekr-a0b59bc0756ebbf38165d0695838bad2 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1uk9ekr-a0b59bc0756ebbf38165d0695838bad2 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1uk9ekr-a0b59bc0756ebbf38165d0695838bad2 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1uk9ekr-a0b59bc0756ebbf38165d0695838bad2 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1uk9ekr-a0b59bc0756ebbf38165d0695838bad2 av-no-box  avia-builder-el-96  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Accelerated invoicing\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Accelerated invoicing<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>As soon as an order is completed, it can be digitally sent to accounting. The <strong>centralized and digital provision of data<\/strong> within order processing <strong>shortens the processing time<\/strong> and <strong>accelerates invoicing<\/strong> in field service management.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ssliuz-0bf01028ed4087d606ebf8b4963ce2b0\">\n#top .hr.hr-invisible.av-1ssliuz-0bf01028ed4087d606ebf8b4963ce2b0{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-1ssliuz-0bf01028ed4087d606ebf8b4963ce2b0 hr-invisible  avia-builder-el-97  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_7'  class='avia-section av-1r9w02z-f818481c14a3eddeda6b0ae27b4e2264 main_color avia-section-default avia-no-border-styling  avia-builder-el-98  el_after_av_section  el_before_av_section  lmves lmvhu lmven avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115988'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1pnay5n-279a554232b40892bfa876948945c52f av_one_full  avia-builder-el-99  el_before_av_three_fifth  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-60fwa3-398e9502a85f407f2512d2fe156cb0d1\">\n#top .av-special-heading.av-60fwa3-398e9502a85f407f2512d2fe156cb0d1{\npadding-bottom:10px;\ncolor:#009acd;\nfont-size:28px;\n}\nbody .av-special-heading.av-60fwa3-398e9502a85f407f2512d2fe156cb0d1 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-60fwa3-398e9502a85f407f2512d2fe156cb0d1 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-60fwa3-398e9502a85f407f2512d2fe156cb0d1 .special-heading-inner-border{\nborder-color:#009acd;\n}\n.av-special-heading.av-60fwa3-398e9502a85f407f2512d2fe156cb0d1 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-60fwa3-398e9502a85f407f2512d2fe156cb0d1 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-60fwa3-398e9502a85f407f2512d2fe156cb0d1 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-60fwa3-398e9502a85f407f2512d2fe156cb0d1 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-100  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Simple order processing with L-mobile service: A look at day-to-day operations<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Discover the functions and highlights of our field service management software in the free demo\u2014when you want, where you want!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-1me94mj-adf6918e1e33540f33a5215f764cef06 sc-av_three_fifth av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-1me94mj-adf6918e1e33540f33a5215f764cef06 av_three_fifth  avia-builder-el-101  el_after_av_one_full  el_before_av_two_fifth  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1krqv0b-57c77337582b2a6c63b02e7953062bf8\">\n#top .avia-icon-list-container.av-1krqv0b-57c77337582b2a6c63b02e7953062bf8 .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-1krqv0b-57c77337582b2a6c63b02e7953062bf8 .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n#top #wrap_all .avia-icon-list-container.av-1krqv0b-57c77337582b2a6c63b02e7953062bf8 .av_iconlist_title{\ncolor:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-1krqv0b-57c77337582b2a6c63b02e7953062bf8  avia-builder-el-102  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-1krqv0b-57c77337582b2a6c63b02e7953062bf8 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-1ish9wb-ca3978bd288423b1c2141872bd022c91 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Centralized and digital master data management and order processing\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Centralized and digital master data management and order processing<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>In our demo, we show you how to use your order management in L-mobile service in order to create efficient field service orders with comprehensive information for your technical field service staff.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1hzrytn-bf4723bf70961740707e0883465419fb avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Live demo of the field service software\u2019s main functions\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Live demo of the field service software\u2019s main functions<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Discover the highlights of L-mobile service in the office and in the field\u2014from order processing to automatically generated field service reports.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1fms4i3-daa1be6dd95f1a91be2f8caddc164a0c avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Field service management software in actual use\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Field service management software in actual use<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Learn how one of our customers made their entire service process paperless and field service staff can now work offline and without a network connection.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1e0sxm3-0e904fbe74d543924bc8e9a952593871\">\n.flex_column.av-1e0sxm3-0e904fbe74d543924bc8e9a952593871{\npadding:0 0 0 0;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-1e0sxm3-0e904fbe74d543924bc8e9a952593871 av_two_fifth  avia-builder-el-103  el_after_av_three_fifth  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-1d5yoh7-37c43b2e5d61284b70cdf2c527697cf3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Digitales Field Service Management | L-mobile Software-Demo\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/EewG_lMsZJo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1an5fkr-3a4f9a027d45a82a2525f19718fbd543\">\n#top .hr.hr-invisible.av-1an5fkr-3a4f9a027d45a82a2525f19718fbd543{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-1an5fkr-3a4f9a027d45a82a2525f19718fbd543 hr-invisible  avia-builder-el-105  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-19l8c23-31fa11bc52a5bf6321872fddb35594d1-wrap avia-button-center  avia-builder-el-106  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/on-demand-webcast\/digitalisiertes-field-service-management\/'  class='avia-button av-19l8c23-31fa11bc52a5bf6321872fddb35594d1 av-link-btn avia-icon_select-no avia-size-large avia-position-center avia-color-theme-color'   aria-label=\"View demo for free\"><span class='avia_iconbox_title' >View demo for free<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-17jpikb-647ab7ce44fff8e2dfb9847e089fd041\">\n.avia-section.av-17jpikb-647ab7ce44fff8e2dfb9847e089fd041{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-17jpikb-647ab7ce44fff8e2dfb9847e089fd041 main_color avia-section-default avia-no-border-styling  avia-builder-el-107  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115988'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-15jcpez-a14111ceda9c821ccf07e9eada70341c av_one_full  avia-builder-el-108  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-148cqx7-9512f64a6c6a25d55031556f0c122bfe\">\n#top .av-special-heading.av-148cqx7-9512f64a6c6a25d55031556f0c122bfe{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-148cqx7-9512f64a6c6a25d55031556f0c122bfe .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-148cqx7-9512f64a6c6a25d55031556f0c122bfe .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-148cqx7-9512f64a6c6a25d55031556f0c122bfe .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-148cqx7-9512f64a6c6a25d55031556f0c122bfe .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-148cqx7-9512f64a6c6a25d55031556f0c122bfe .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-148cqx7-9512f64a6c6a25d55031556f0c122bfe .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-148cqx7-9512f64a6c6a25d55031556f0c122bfe av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-109  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Real-life use cases: How your service team can leverage digital order processing to optimally coordinate service calls<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-12gjal7-ec8da93a70207d60ad2c54754ba7ace7 av_one_full  avia-builder-el-110  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" 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data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:30}\"><div class='avia-smallarrow-slider-heading  no-content-slider-heading '><div class='new-special-heading'>&nbsp;<\/div><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-10' aria-describedby='av-svg-desc-10' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-10'>Previous<\/title>\n<desc id='av-svg-desc-10'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-11' aria-describedby='av-svg-desc-11' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-11'>Next<\/title>\n<desc id='av-svg-desc-11'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><\/div><div class=\"avia-content-slider-inner\"><div class=\"slide-entry-wrap\"><section class='slide-entry av-z6iyrv-4bb37811dece790a8f280ac081c4ddfa flex_column av_fullwidth post-entry slide-entry-overview slide-loop-1 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Answer customer questions quickly, correctly, and transparently<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignleft wp-image-118630 size-medium\" title=\"L-mobile service, digital order processing in the field service management software, transparent order status for customer information\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-300x214.jpg\" alt=\"L-mobile service, digital order processing in the field service management software, transparent order status for customer information\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>As all <strong>field service orders are recorded digitally and stored centrally<\/strong>, your entire service team has access to all order documentation through L-mobile service. This greatly aids customer support and scheduling, and also enables service technicians to <strong>handle service calls successfully<\/strong>.<\/p>\n<p>It is not uncommon for customers to contact customer support a number of times. One reason is that they want to know when the service team will take care of the repair to their machine. As all order information is documented centrally in L-mobile service, every field service order is <strong>transparent<\/strong> and <strong>traceable<\/strong> for all employees. This makes it easy for your customer support to <strong>inform customers of the status of their order and give detailed answers to their questions.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-xrxz7v-7c418c2fa22af6c63978a654461d394f flex_column av_fullwidth post-entry slide-entry-overview slide-loop-2 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Maintenance contracts: Automated order processing for recurring service calls<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignleft wp-image-118560 size-medium\" title=\"L-mobile service, digital order processing in the field service management software, generate automated field service orders from maintenance contracts\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-automatisierte-wartungsauftraege-300x214.jpg\" alt=\"L-mobile service, digital order processing in the field service management software, generate automated field service orders from maintenance contracts\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-automatisierte-wartungsauftraege-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-automatisierte-wartungsauftraege-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-automatisierte-wartungsauftraege-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-automatisierte-wartungsauftraege.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/strong><\/p>\n<p>Your service technicians have to carry out <strong>routine maintenance<\/strong> at your customers\u2019 locations on a regular basis. The scope of these service calls is defined in the relevant <strong>maintenance contract<\/strong> and is managed by the office staff. However, the office staff has to handle numerous other service calls every day in addition to these recurring maintenance orders. When handling a high volume of orders, your employees in order processing must not lose sight of the big picture.<\/p>\n<p><strong>Automated maintenance schedules<\/strong> based on signed <strong>maintenance contracts in L-mobile service<\/strong> ensure that important routine service calls are not overlooked. Various <strong>maintenance schedules can be created<\/strong> and defined in the maintenance contract. Using predefined intervals, the field service management software identifies when it is time for the next date of service. This triggers the<strong> automatic creation of an appropriate field service order<\/strong> without any additional work for your employees.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-wgbijf-073f15d8ec54d18b690e05da7d389c8d flex_column av_fullwidth post-entry slide-entry-overview slide-loop-3 slide-parity-odd  post-entry-last  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >One field service order, multiple service calls: Simple order processing for complex customer problems<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignleft wp-image-118105 size-medium\" title=\"L-mobile service, digital order processing with the field service management software, group multiple service calls in one field service order\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceteams-im-einsatz-300x214.jpg\" alt=\"L-mobile service, digital order processing with the field service management software, group multiple service calls in one field service order\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceteams-im-einsatz-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceteams-im-einsatz-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceteams-im-einsatz-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceteams-im-einsatz.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Many service teams support customers with complex production facilities that are comprised of several machines. Both maintenance and repair of these facilities can be highly complex. Often, several <strong>service technicians with different areas of expertise<\/strong> are needed to carry out <strong>various repair tasks<\/strong>. However, you would like to combine all of these service deliverables to create a single repair order for your customer in order to <strong>minimize the administrative work involved<\/strong>.<\/p>\n<p>Thanks to digital order processing with L-mobile service, your service team can <strong>consolidate multiple service calls into one field service order<\/strong>. In this way, various service tasks can be directly assigned to the right service technician. Working times and required materials are then assigned to the respective service calls by the technicians and are simultaneously added to the field service order. As a result, all service calls are saved in a<strong> detailed and easy-to-read<\/strong> manner as one field service order in a single data record.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_9'  class='avia-section av-v9jb0b-7433cadeec7545f9780ada823fbd624b main_color avia-section-large avia-no-border-styling  avia-builder-el-112  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115988'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-srex63-38ecb71546f868392df10977a4237e04 av_one_full  avia-builder-el-113  el_before_av_one_full  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qyx8x7-1aebd94998e1f166766aa761f7e8f46f\">\n#top .av-special-heading.av-qyx8x7-1aebd94998e1f166766aa761f7e8f46f{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-qyx8x7-1aebd94998e1f166766aa761f7e8f46f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-qyx8x7-1aebd94998e1f166766aa761f7e8f46f .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-qyx8x7-1aebd94998e1f166766aa761f7e8f46f .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-qyx8x7-1aebd94998e1f166766aa761f7e8f46f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-qyx8x7-1aebd94998e1f166766aa761f7e8f46f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-qyx8x7-1aebd94998e1f166766aa761f7e8f46f av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-114  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >When transparent order processing in field service management becomes a guarantee for successful customer service<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-lrcui3-20ef8fa29601bf14f3c920ca39dd0506 av_one_full  avia-builder-el-115  el_after_av_one_full  el_before_av_one_full  first flex_column_div  column-top-margin'     ><p><section  class='av_textblock_section av-kju26j-84c8828e0c1f9ba4f9e40619b280765e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Many companies primarily manage their order information in the ERP system. To ensure a successful <strong>end-to-end service process<\/strong>, our customer <strong>Inotec Sicherheitstechnik GmbH<\/strong> felt it was paramount that the <strong>field service management software<\/strong> would work together seamlessly with its <strong>ERP system<\/strong>. The connection between L-mobile service and the ERP system <strong>Proalpha<\/strong> ensures that the service team is fully and optimally prepared for every service call. In this <strong>video<\/strong>, Managing Director Michael Langerbein and his service team show you how L-mobile service functions for a leading manufacturer of emergency and safety lighting equipment.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-testimonial-wrapper av-irao7f-76d165c4a089fd4d309ece437c505e67 avia-slider-testimonials avia-slider-2-testimonials avia_animate_when_almost_visible av-slideshow-ui av-control-default av-slider-hover-pause av-slideshow-autoplay av-loop-endless av-loop-manual-endless' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:true,&quot;show_slide_delay&quot;:0}\">\n<section class=\"avia-testimonial-row\"><div class='avia-testimonial av-i3krgr-f553b4d84912856f0a7df569a92bdf18 avia-testimonial-row-1 avia-first-testimonial flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>\u201cFor major projects that run over the course of many years, you end up working repeatedly with different customers. It used to be that you could not connect up these interactions. Since the introduction of [L-mobile service] CRM haben wir eine Variante geschaffen, dass man diese verschiedenen Projekte in einem gro\u00dfen [Service][L-mobile service] CRM, we now have a solution where we can group together these various projects into one big [service] object, so that all the information is bundled together in one place.\u201d<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Frank Scheferhoff<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Head of Customer Support, Inotec Sicherheitstechnik GmbH<\/span><\/div><\/div><\/div><\/div>\n<\/section><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-12' aria-describedby='av-svg-desc-12' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-12'>Previous<\/title>\n<desc id='av-svg-desc-12'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-13' aria-describedby='av-svg-desc-13' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-13'>Next<\/title>\n<desc id='av-svg-desc-13'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-fxaouj-6863361d2635c4515db38cb0cb8cb3d1-wrap avia-button-right  avia-builder-el-118  el_after_av_testimonials  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/case-study\/inotec-sicherheitstechnik-gmbh-case-study\/'  class='avia-button av-fxaouj-6863361d2635c4515db38cb0cb8cb3d1 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"To the case study\"><span class='avia_iconbox_title' >To the case study<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dswznf-1f94cc1cb39bb39c81e9bb1d137a13de\">\n.flex_column.av-dswznf-1f94cc1cb39bb39c81e9bb1d137a13de{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-dswznf-1f94cc1cb39bb39c81e9bb1d137a13de av_one_full  avia-builder-el-119  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-1' class='av-masonry av-cyq3kb-52d2fae684453c00d309e3aff6ad689c noHover av-flex-size av-large-gap av-hover-overlay- av-masonry-animation-active av-masonry-col-4 av-caption-always av-caption-style- av-masonry-entries ' data-post_id=\"115988\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/en\/reference\/rosenberger-hochfrequenztechnik-gmbh-und-co-kg\/\"  id='av-masonry-1-item-116013' data-av-masonry-item='116013' class='av-masonry-entry isotope-item post-116013 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-more-than-1000-employees branche-equipment-manufacturing branche-trade erp_system-proalpha-en land-germany produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile Digital Warehouse Management proALPHA Case Study Rosenberger Hochfrequenztechnik GmbH &#038; Co. 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KG\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/reference\/deutsche-windtechnik-offshore-und-consulting-gmbh\/\"  id='av-masonry-1-item-116761' data-av-masonry-item='116761' class='av-masonry-entry isotope-item post-116761 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-000-employees betriebsgroesse-more-than-1 betriebsgroesse-more-than-1000-employees branche-services-en erp_system-proalpha-en land-european-union land-france-en land-germany land-spain produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile reference Deutsche Windtechnik Offshore und Consulting GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img 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id=\"style-css-av-96lc3f-1198ed569d668a77ad6dab97ddc5d763\">\n.flex_column.av-96lc3f-1198ed569d668a77ad6dab97ddc5d763{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-96lc3f-1198ed569d668a77ad6dab97ddc5d763 av_one_full  avia-builder-el-122  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-784gxn-c112e0bbc0fae1bb31bc189f78484850\">\n#top .av-special-heading.av-784gxn-c112e0bbc0fae1bb31bc189f78484850{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-784gxn-c112e0bbc0fae1bb31bc189f78484850 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-784gxn-c112e0bbc0fae1bb31bc189f78484850 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-784gxn-c112e0bbc0fae1bb31bc189f78484850 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-784gxn-c112e0bbc0fae1bb31bc189f78484850 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-784gxn-c112e0bbc0fae1bb31bc189f78484850 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-784gxn-c112e0bbc0fae1bb31bc189f78484850 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-784gxn-c112e0bbc0fae1bb31bc189f78484850 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-123  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Additional functions of L-mobile service for a digital and successful service process in the office and in the field<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Discover more highlights of our field service management software for the optimization and digitalization of your customer service<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5ywt97-37b20a789537a48054f566773993b231\">\n#top .av_textblock_section.av-5ywt97-37b20a789537a48054f566773993b231 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-5ywt97-37b20a789537a48054f566773993b231 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>L-mobile service is a <strong>comprehensive solution to support your service processes<\/strong>. It gives you and your service team access to digital order processing as well as a number of <strong>additional functions<\/strong> so that they can provide top-quality field service management. Discover the software highlights of our field service management software\u2014from <strong>central master data management<\/strong> to <strong>route-optimized route and deployment planning<\/strong> using <strong>digital planning boards<\/strong> and <strong>mobile service apps<\/strong> for your technical field service.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-44ewp7-be4f09aff244398f238d454f4c11db74\">\n.flex_column.av-44ewp7-be4f09aff244398f238d454f4c11db74{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-44ewp7-be4f09aff244398f238d454f4c11db74 av_one_full  avia-builder-el-125  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-2' class='av-masonry av-2gx9xn-e39a09df450923ce7001f33847fe2d58 noHover av-fixed-size av-large-gap av-hover-overlay-bluronhover av-masonry-animation- av-masonry-col-4 av-caption-always av-caption-style-overlay av-masonry-entries av-orientation-landscape-large lmmf' data-post_id=\"115988\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/technical-deployment-planning-software\/\"  id='av-masonry-2-item-115993' data-av-masonry-item='115993' class='av-masonry-entry isotope-item post-115993 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-planning software_spezifikation-field-service-management-en software_spezifikation-graphic-field-planning software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-engineer-planning software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"l-mobile-service-plantafel-mit-karte-bunt\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-plantafel-mit-karte-bunt-705x397.png);\"  title=\"l-mobile-service-plantafel-mit-karte-bunt\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Deployment planning with digital planning board<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/master-data-management\/\"  id='av-masonry-2-item-115973' data-av-masonry-item='115973' class='av-masonry-entry isotope-item post-115973 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-en funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-crm-en software_spezifikation-crm-system-en software_spezifikation-customer-administration software_spezifikation-customer-management software_spezifikation-digital-service-management software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-service-stammdatenmanagement\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-service-stammdatenmanagement-705x353.jpg);\"  title=\"lmobile-service-stammdatenmanagement\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Master data management<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/digital-device-management\/\"  id='av-masonry-2-item-115983' data-av-masonry-item='115983' class='av-masonry-entry isotope-item post-115983 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-device-monitoring software_spezifikation-digital-service-management software_spezifikation-equipment software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"L-mobile digital service management functions Monitor equipment and devices\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/08\/tielbild-705x353.jpg);\"  title=\"L-mobile digital service management functions Monitor equipment and devices\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Digital Device Management<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/real-time-reporting\/\"  id='av-masonry-2-item-122677' data-av-masonry-item='122677' class='av-masonry-entry isotope-item post-122677 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion-digital-service-management-reporting funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-service-management-en software_spezifikation-forecast-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-reporting-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-dashboard-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"L-mobile, field service management software, analyses, BI-reporting, reporting\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-reporting-field-service-kpi-705x353.jpg);\"  title=\"L-mobile, field service management software, analyses, BI-reporting, reporting\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Service real-time reporting<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/service-call-management-software\/\"  id='av-masonry-2-item-116010' data-av-masonry-item='116010' class='av-masonry-entry isotope-item post-116010 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-field-service-planning-software software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"l-mobile-service-field-service-app-checkliste-smatphone\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/01\/l-mobile-service-field-service-app-checkliste-smatphone-705x397.png);\"  title=\"l-mobile-service-field-service-app-checkliste-smatphone\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Mobile service app<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/order-processing\/\"  id='av-masonry-2-item-115988' data-av-masonry-item='115988' class='av-masonry-entry isotope-item post-115988 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-service-assignments software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-service-order software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"l-mobile-service-reparaturauftrag-details\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-reparaturauftrag-details-705x397.png);\"  title=\"l-mobile-service-reparaturauftrag-details\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Order processing<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/\"  id='av-masonry-2-item-115972' data-av-masonry-item='115972' class='av-masonry-entry isotope-item post-115972 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion-digital-service-management-augmented-reality funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-augmented-reality-en software_spezifikation-augmented-support-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-field-service-planning-software software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-augmented-reality-remote-service\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service-705x353.jpg);\"  title=\"lmobile-augmented-reality-remote-service\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Remote service with augmented reality<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/create-checklists\/\"  id='av-masonry-2-item-116008' data-av-masonry-item='116008' class='av-masonry-entry isotope-item post-116008 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-checklists software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-dynamic-forms software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-digitale-checklisten-servicetechniker-im-einsatz-705x353.jpg);\"  title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Digital checklists<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The connection between L-mobile service and the existing ERP system ensures that order processing in field service management can be managed simply, efficiently, and successfully in a single system. 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