{"id":115973,"date":"2023-02-27T15:57:17","date_gmt":"2023-02-27T14:57:17","guid":{"rendered":"https:\/\/l-mobile.com\/?page_id=115973"},"modified":"2025-08-15T11:31:58","modified_gmt":"2025-08-15T09:31:58","slug":"master-data-management","status":"publish","type":"page","link":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/master-data-management\/","title":{"rendered":"Master data management"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-80qrv3t-91b269012a3a7ae1673ebdd2b8152fc4\">\n.avia-section.av-80qrv3t-91b269012a3a7ae1673ebdd2b8152fc4{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-stammdatenmanagement.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-80qrv3t-91b269012a3a7ae1673ebdd2b8152fc4 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  lmhf avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115973'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7zco0u1-5c5261581f0eef24439f18ba1c5229d7\">\n.flex_column.av-7zco0u1-5c5261581f0eef24439f18ba1c5229d7{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7zco0u1-5c5261581f0eef24439f18ba1c5229d7 av_one_full  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  lmh1 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7y3md7d-512b7122e1b915cd604933c7452c7c2f\">\n#top .av-special-heading.av-7y3md7d-512b7122e1b915cd604933c7452c7c2f{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7y3md7d-512b7122e1b915cd604933c7452c7c2f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7y3md7d-512b7122e1b915cd604933c7452c7c2f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7y3md7d-512b7122e1b915cd604933c7452c7c2f av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Centralized and Seamless Master Data Management with L-mobile service and Your ERP System<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-sdedl5-a39f943adb23063a1f589798ef51f3a4 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-sdedl5-a39f943adb23063a1f589798ef51f3a4\">\n.flex_column.av-sdedl5-a39f943adb23063a1f589798ef51f3a4{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-sdedl5-a39f943adb23063a1f589798ef51f3a4 av_one_half  avia-builder-el-3  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-7tkr0yh-473d2e7599c500cd449b8156fabab23e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Digital Service Management | Service Manager | MODERN WORKING WORLD\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/5Gfvxyz7xK4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7sgyubd-810e600842cd5bbc8a47299c075a489e\">\n.flex_column.av-7sgyubd-810e600842cd5bbc8a47299c075a489e{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7sgyubd-810e600842cd5bbc8a47299c075a489e av_one_half  avia-builder-el-5  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-7r2ozzt-a49b1050b8d1b36c1a91da273a64c3fa '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Manage your <strong>master data<\/strong> in a centralized system\u2014without duplicate or delayed data collection. With the <strong>L-mobile service field service management software<\/strong>, you can rely on <strong>transparent master data management<\/strong> in field service\u2014the optimum basis for delivering successful customer service.<\/p>\n<p>Whether as a <strong>stand-alone solution<\/strong> or in <strong>combination with your ERP system<\/strong>, all customer data, machine and system information, and item data is always available to your service employees transparently in the CRM (Customer Relationship Management) of the service solution. From the appropriate contact, through warranty start and end dates for individual devices, to item prices\u2014the <strong>mobile service solution<\/strong> provides all the relevant master data for customer support by phone, for your dispatchers in deployment planning, and for technical field service staff.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container av-7i5laax-f54db82c02872437b7c1a98822af8dcc main_color av-switch-768  avia-builder-el-7  el_after_av_section  el_before_av_section  lmsmf av-sticky-submenu submenu-not-first container_wrap fullsize' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\"><span class='avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='list' data-av_iconset='svg_entypo-fontello'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"32\" viewBox=\"0 0 22 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>List<\/title>\n<desc id='av-svg-desc-1'>List<\/desc>\n<path d=\"M3.2 20.8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 14.4q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM9.6 11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2zM20.8 14.4q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2zM20.8 20.8q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2z\"><\/path>\n<\/svg><\/span><span class=\"av-current-placeholder\">Menu<\/span><\/a><ul id='av-custom-submenu-1' class='av-subnav-menu' role='menu'>\n<li class='menu-item av-7gg9fa1-7ee9e5c068b0045dff9b1fe44b29632f menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-1' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Field service management software<\/span><\/a><\/li>\n<li class='menu-item av-7fmaoeh-4d897f23b342376f677eb137d6d6ed5b menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-2' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/?page_id=132592'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>ERP integration<\/span><\/a><\/li>\n<li class='menu-item av-79kc3jt-1acb0f42d0dcf69ecb2cf848b280f435 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-3' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/interactive\/contact\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contact us<\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div>\n<div id='av_section_2'  class='avia-section av-79a7xzd-09e43ce033309fedbcd93dcf67d882d7 main_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115973'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-pyniqx-fb99ab40565d5bebaa77eb72678d9602 av_one_full  avia-builder-el-9  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-751ajjd-c4160816e5afb179c365964f779e2f61\">\n#top .av-special-heading.av-751ajjd-c4160816e5afb179c365964f779e2f61{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-751ajjd-c4160816e5afb179c365964f779e2f61 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-751ajjd-c4160816e5afb179c365964f779e2f61 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-751ajjd-c4160816e5afb179c365964f779e2f61 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-10  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Customer management made easy with digital master data management in field service management<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-7406t49-4d2edd818916ab0addde835c864c458d sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-7406t49-4d2edd818916ab0addde835c864c458d av_one_half  avia-builder-el-11  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-71o16rd-27ba67f147202421964512a7b26744b0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Centralized and <strong>transparent master data management<\/strong> is vital in order for companies to implement business processes efficiently. This also applies to field service management. Master data contains the basic information on all important business objects, such as <strong>customers, items, or suppliers<\/strong>. Within master data management in field service, this information is carefully maintained and managed to ensure <strong>high data quality<\/strong>. After all, it is only with such a high level of quality that a fast and <strong>seamless flow of information<\/strong> can be guaranteed in field service management. The time required throughout the entire service process is also reduced if all relevant customer data is already available in full and without errors at every step of the process.<\/p>\n<p>Well-maintained master data is half the battle. This data is often already carefully maintained in a structured manner in the ERP system by office staff. New customers or machines are entered and managed there in the integrated CRM. This data can be <strong>accessed in full in L-mobile service<\/strong> via an <strong>interface to the ERP system<\/strong>. Duplicate data collection in both solutions is avoided and master data management can be used centrally and transparently.<\/p>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-6zwab0p-45ccef48257f41b95f9189957a3c7db7 av_one_half  avia-builder-el-13  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-p41mjd-32810070911768015cfedecdf75f25f0\">\n.avia-image-container.av-p41mjd-32810070911768015cfedecdf75f25f0 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-p41mjd-32810070911768015cfedecdf75f25f0 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-p41mjd-32810070911768015cfedecdf75f25f0 av-styling- avia-align-center  avia-builder-el-14  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-stammdatenmanagement-im-service-innendienst.jpg' alt='L' title='l-mobile-service-stammdatenmanagement-im-service-innendienst'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6xml7e1-4e7a712f4ebdcc1391704c4df966a569\">\n.avia-section.av-6xml7e1-4e7a712f4ebdcc1391704c4df966a569{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-6xml7e1-4e7a712f4ebdcc1391704c4df966a569 main_color avia-section-default avia-no-border-styling  avia-builder-el-15  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115973'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-6v28vgp-bd761dd40b460e9f5ffb901a802b5cc0 av_one_full  avia-builder-el-16  avia-builder-el-no-sibling  lmh2w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6t954gp-8072b4b6562238d1b732981e73feeb4b\">\n#top .av-special-heading.av-6t954gp-8072b4b6562238d1b732981e73feeb4b{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-6t954gp-8072b4b6562238d1b732981e73feeb4b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6t954gp-8072b4b6562238d1b732981e73feeb4b .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-6t954gp-8072b4b6562238d1b732981e73feeb4b .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6t954gp-8072b4b6562238d1b732981e73feeb4b av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-17  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Functions for optimum master data management with L-mobile service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6rygb7d-c5a3f40d4f922465cc1389f40b201b87\">\n#top .av_textblock_section.av-6rygb7d-c5a3f40d4f922465cc1389f40b201b87 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-6rygb7d-c5a3f40d4f922465cc1389f40b201b87 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Simple master data management with L-mobile service centers around <strong>seamless ERP integration<\/strong>. Combined with a user-friendly and <strong>intuitive interface<\/strong>, this makes it easier for your service team to maintain and prepare master data for service calls. Thanks to centralized <strong>user administration<\/strong>, your service employees have access to the specific functions they require for their daily tasks. As part of master data management, these functions include the <strong>entry and management of customer data, items, and device history records<\/strong> as well as simple <strong>task management<\/strong> and transparent <strong>note management<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6p1hdjd-06e3ea5563f27c7b3463e6a3ac491678\">\n.av-tab-section-outer-container.av-6p1hdjd-06e3ea5563f27c7b3463e6a3ac491678 .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-6p1hdjd-06e3ea5563f27c7b3463e6a3ac491678 .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-19  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-6p1hdjd-06e3ea5563f27c7b3463e6a3ac491678'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#connection-to-your-erp-system' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-6mgs6nd-a7ab84cb0160d6518f7aca88b238bb33 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue822' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Connection to your ERP system<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#customer-data' data-av-tab-section-title='2' class='av-section-tab-title  av-600egm1-ec78e895968c7aabb4e429ed98b45b57 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Customer data<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#item-data' data-av-tab-section-title='3' class='av-section-tab-title  av-5h5fawp-cad2cc66f8d555073fbed28a78e2d591 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8bc' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Item data<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#device-history-records' data-av-tab-section-title='4' class='av-section-tab-title  av-4zwmmft-bd0db2e96f0838f2585a349214ea9d3f av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-4'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Device history records<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#stock' data-av-tab-section-title='5' class='av-section-tab-title  av-4hcr761-76254998516669343ea566d9970dca2d av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-5'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue852' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Stock<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#tasks' data-av-tab-section-title='6' class='av-section-tab-title  av-43v1zkp-288d6f86b37c517690ab20963b07803a av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-6'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Tasks<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#notes' data-av-tab-section-title='7' class='av-section-tab-title  av-3pmzx15-e49699f6817bc11b2ed22757b7f1eb87 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-7'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue849' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Notes<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-12' aria-describedby='av-svg-desc-12' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-12'>Previous<\/title>\n<desc id='av-svg-desc-12'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-13' aria-describedby='av-svg-desc-13' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-13'>Next<\/title>\n<desc id='av-svg-desc-13'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:700vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6mgs6nd-a7ab84cb0160d6518f7aca88b238bb33\">\n.av-layout-tab.av-6mgs6nd-a7ab84cb0160d6518f7aca88b238bb33{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-6mgs6nd-a7ab84cb0160d6518f7aca88b238bb33 av-animation-delay-container  avia-builder-el-20  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"connection-to-your-erp-system\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-6ln886h-80bde7280aa6f1af93dcc3f479e61949 av_one_full  avia-builder-el-21  el_before_av_one_fourth  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6k8tge1-376120a625d3eb46fed64d07a127aedf\">\n#top .av-special-heading.av-6k8tge1-376120a625d3eb46fed64d07a127aedf{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-6k8tge1-376120a625d3eb46fed64d07a127aedf .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-6k8tge1-376120a625d3eb46fed64d07a127aedf .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-6k8tge1-376120a625d3eb46fed64d07a127aedf .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-6k8tge1-376120a625d3eb46fed64d07a127aedf .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-6k8tge1-376120a625d3eb46fed64d07a127aedf .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-6k8tge1-376120a625d3eb46fed64d07a127aedf av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-22  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Automatic data exchange between L-mobile service and your ERP system<\/h3><div class='av-subheading av-subheading_below'><p>Standardized database for your master data management in field service<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-6its6ex-15889e4b0a9bd571a0c785e939bcf647 sc-av_one_fourth av-break-at-tablet-flextable av-mobile-columns-flex av-columns-reverse av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6its6ex-15889e4b0a9bd571a0c785e939bcf647\">\n.flex_column.av-6its6ex-15889e4b0a9bd571a0c785e939bcf647{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-6its6ex-15889e4b0a9bd571a0c785e939bcf647 av_one_fourth  avia-builder-el-23  el_after_av_one_full  el_before_av_three_fourth  lmh4 first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6gw4w2h-2ab3507f654ab0f2de1e61318ae0970a\">\n.avia-image-container.av-6gw4w2h-2ab3507f654ab0f2de1e61318ae0970a img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-6gw4w2h-2ab3507f654ab0f2de1e61318ae0970a .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-6gw4w2h-2ab3507f654ab0f2de1e61318ae0970a av-styling- avia-align-center  avia-builder-el-24  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2025\/05\/Mockup_EN-241x300.png' alt='L-mobile service, Field Service Management Software, ERP-System, ERP integration, interface, connecting L-mobile service to your ERP system' title='l-mobile-service-an-erp-systeme-anbinden-mockup-broschuere-450x560'  height=\"300\" width=\"241\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-6ed27nt-0434493089fa364a61708428b4d212e5 av_three_fourth  avia-builder-el-25  el_after_av_one_fourth  el_before_av_one_full  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-6cltjs9-4257338e43bbbdad423ce4ab53e01e36 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The <strong>interaction between the field service management software and the ERP system<\/strong> is crucial for transparent and <strong>comprehensive master data management<\/strong> where all customer data is always available in its most up-to-date form. For this reason, L-mobile service can be seamlessly connected to your ERP system using our <strong>standard interfaces<\/strong>. <strong>Automatic data synchronization<\/strong> ensures that all of your master and transaction data is always up to date in both systems\u2014and thus available to your service team in real time. Download our <strong>free whitepaper<\/strong> for more detailed information about our interfaces and connecting L-mobile service to your ERP system.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-6bp4myh-af4571f4b31c500ba36bbb14821ad9bd-wrap avia-button-right  avia-builder-el-27  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/dokument\/whitepaper-ein-erfolgreiches-team-field-service-management-software-und-erp-system\/'  class='avia-button av-6bp4myh-af4571f4b31c500ba36bbb14821ad9bd av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Download the whitepaper now\"><span class='avia_iconbox_title' >Download the whitepaper now<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-6aatxrt-8441aab0518b4f25a5ec16a16beb8bf3 av_one_full  avia-builder-el-28  el_after_av_three_fourth  el_before_av_one_half  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-68pgtmx-c9470f6bbee5db86b1774272f043edf4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>However, integrating the field service management software with your existing IT infrastructure is just one way of realizing <strong>transparent master data management<\/strong>. Even though ERP solutions are standard in many companies today, there are still some service organizations where using an ERP system is not a viable option. To ensure that all master data can be managed easily and efficiently in such circumstances, L-mobile service can also be used as a <strong>stand-alone solution<\/strong>.<\/p>\n<\/div><\/section><\/div><div class='flex_column_table av-66nnxhl-109652c68d5023eed46a961a09355775 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-66nnxhl-109652c68d5023eed46a961a09355775 av_one_half  avia-builder-el-30  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-65cl6op-645ca4690ecc0828f92c4f779f589b54\">\n.iconbox.av-65cl6op-645ca4690ecc0828f92c4f779f589b54 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-65cl6op-645ca4690ecc0828f92c4f779f589b54 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-65cl6op-645ca4690ecc0828f92c4f779f589b54  avia-builder-el-31  avia-builder-el-no-sibling  lmibox2 main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: L-mobile service in combination with your ERP system\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >L-mobile service in combination with your ERP system<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>If your company already uses an ERP system, such as <strong>SAP<\/strong>, <strong>Proalpha<\/strong>, or <strong>Microsoft Dynamics 365 Business Central<\/strong>, L-mobile service can be easily integrated with your <strong>existing IT infrastructure<\/strong>. Thanks to a variety of interfaces, the field service management software can be connected to your ERP system for simple and centralized master data management. All existing master data from the ERP system is displayed in full in L-mobile service and can be easily edited and managed. Thanks to <strong>almost instant data synchronization in real time<\/strong>, all newly recorded data and updates are automatically stored in both software solutions.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-63hkmu1-929f6f31d43fad1f1a21cb99e212e145 av_one_half  avia-builder-el-32  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-61dk815-d9d24e193fbcc6a25b5284213ae06f43\">\n.iconbox.av-61dk815-d9d24e193fbcc6a25b5284213ae06f43 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-61dk815-d9d24e193fbcc6a25b5284213ae06f43 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-61dk815-d9d24e193fbcc6a25b5284213ae06f43  avia-builder-el-33  avia-builder-el-no-sibling  lmibox2 main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: L-mobile service as a stand-alone solution\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >L-mobile service as a stand-alone solution<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Not every company uses an ERP system. SMEs in particular are not necessarily reliant on the comprehensive and sometimes complex functions of ERP software. The L-mobile service field service management software is a good option if you want to provide your customers with <strong>first-rate customer service<\/strong>. With the <strong>integrated CRM system<\/strong> for field service management, master data can be managed directly in the service solution\u2014<strong>without the need for external software solutions<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-600egm1-ec78e895968c7aabb4e429ed98b45b57\">\n.av-layout-tab.av-600egm1-ec78e895968c7aabb4e429ed98b45b57{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-600egm1-ec78e895968c7aabb4e429ed98b45b57 av-animation-delay-container  avia-builder-el-34  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"customer-data\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-5xtjt95-5e54d0384932bbbe02d871079a81c615 av_one_full  avia-builder-el-35  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-24clmx-0d3325eafe028ee447e1f86eaeddd82c\">\n#top .av-special-heading.av-24clmx-0d3325eafe028ee447e1f86eaeddd82c{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-24clmx-0d3325eafe028ee447e1f86eaeddd82c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-24clmx-0d3325eafe028ee447e1f86eaeddd82c .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-24clmx-0d3325eafe028ee447e1f86eaeddd82c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-24clmx-0d3325eafe028ee447e1f86eaeddd82c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-24clmx-0d3325eafe028ee447e1f86eaeddd82c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-24clmx-0d3325eafe028ee447e1f86eaeddd82c av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-36  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Centralized management of customer data<\/h3><div class='av-subheading av-subheading_below'><p>Simple master data maintenance in digital customer files<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-5u8ur4p-f666c03d0b9a40d43f898defa69ad86b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Your <strong>customer data<\/strong> is one of the most important components of master data management. This is where all information about your customers is recorded, updated, and used as the basis for creating field service orders. For detailed master data management, L-mobile service divides customer data into \u201c<strong>Companies<\/strong>\u201d and \u201c<strong>Persons<\/strong>\u201d. So in addition to <strong>general company data<\/strong>, information on the individual <strong>contacts for the customer<\/strong> can be recorded separately.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-5tyab55-d5f55e1c6dfbe74620b736197bd70e93 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-5tyab55-d5f55e1c6dfbe74620b736197bd70e93 av_one_half  avia-builder-el-38  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-22t36h-92499117ee64bb469a08e7360fed27b5 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-39  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-22t36h-92499117ee64bb469a08e7360fed27b5__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-22t36h-92499117ee64bb469a08e7360fed27b5__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Overview of all companies created in the master data<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-kundendaten-uebersicht.jpg' width='700' height='500' title='l-mobile-service-kundendaten-uebersicht' alt='L-mobile service, Stammdatenmanagement, Kundendaten, Stammdatenpflege, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-22t36h-92499117ee64bb469a08e7360fed27b5__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-22t36h-92499117ee64bb469a08e7360fed27b5__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>View all details such as the address, email, and designated user for the customer at a glance<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-kundendaten-details.jpg' width='700' height='500' title='l-mobile-service-kundendaten-details' alt='L-mobile service, Stammdatenmanagement, Details der Kundendaten, Stammdatenpflege, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-22t36h-92499117ee64bb469a08e7360fed27b5__2  slide-3 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-22t36h-92499117ee64bb469a08e7360fed27b5__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Individual details for a person assigned to a company<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-kundendaten-person.jpg' width='700' height='500' title='l-mobile-service-kundendaten-person' alt='L-mobile service, Stammdatenmanagement, Kundendaten, Personen und Ansprechpartner, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Previous<\/title>\n<desc id='av-svg-desc-2'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Next<\/title>\n<desc id='av-svg-desc-3'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-5ku8gtl-fb1516b731a306d1268594bb39b41f2f av_one_half  avia-builder-el-40  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-5jpvhq1-aa1abeda9b1373fdbf8830ecf992bf5f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>As part of master data management, it is possible to record the <strong>company name<\/strong> and <strong>address<\/strong>, the <strong>contact origin<\/strong> of the customer, <strong>email addresses<\/strong>, and <strong>phone numbers<\/strong>. Parent companies and subsidiaries can also be created and linked in the field service management software. In addition, you can define an internal <strong>designated user<\/strong> who is responsible for looking after the customer.<\/p>\n<p>The <strong>customer history<\/strong> is a particular highlight. Your service employees always have access to associated service contracts, field service orders and service requests, device history records for the machines used, and a wealth of other customer information. This provides <strong>greater transparency<\/strong> and can facilitate future service calls. This is one reason why customer support by phone benefits in particular from master data management with L-mobile service. Information for <strong>rapid customer support<\/strong> can already be found in the <strong>digital customer file<\/strong> during the phone call. This means that many of your customers\u2019 problems can be solved over the phone.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5h5fawp-cad2cc66f8d555073fbed28a78e2d591\">\n.av-layout-tab.av-5h5fawp-cad2cc66f8d555073fbed28a78e2d591{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-5h5fawp-cad2cc66f8d555073fbed28a78e2d591 av-animation-delay-container  avia-builder-el-42  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"item-data\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-jnc09l-84f899c290871bbc9357e94d98a39468 av_one_full  avia-builder-el-43  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jhwqy1-8d23b5005a8a79c7b6b8341aac163d39\">\n#top .av-special-heading.av-jhwqy1-8d23b5005a8a79c7b6b8341aac163d39{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-jhwqy1-8d23b5005a8a79c7b6b8341aac163d39 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-jhwqy1-8d23b5005a8a79c7b6b8341aac163d39 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-jhwqy1-8d23b5005a8a79c7b6b8341aac163d39 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-jhwqy1-8d23b5005a8a79c7b6b8341aac163d39 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-jhwqy1-8d23b5005a8a79c7b6b8341aac163d39 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-jhwqy1-8d23b5005a8a79c7b6b8341aac163d39 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-44  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >All important item data at a glance in field service management<\/h3><div class='av-subheading av-subheading_below'><p>Complete transparency over items and services<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-5clfo1l-979c6e559b452cb8fcd84b3691351b41 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>In addition to customers, L-mobile service can also be used to manage <strong>item data<\/strong> as part of master data management. Materials, services, and even costs can be newly entered by the service staff in the office or <strong>imported from the ERP system<\/strong>. This provides a <strong>transparent overview<\/strong> of all relevant item information that is crucial for your service team within the service process. In addition to prices and warranty conditions, it is also possible to store data regarding material and storage characteristics, for example. Furthermore, <strong>various documents can be assigned<\/strong> to each item. Whether item images, price lists, license data, or technical descriptions, with master data management in L-mobile service, all information can be <strong>maintained<\/strong> in one <strong>central location<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-5as0rt5-c46baa8fc6114f3c150a20be6035e116 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-5as0rt5-c46baa8fc6114f3c150a20be6035e116 av_one_half  avia-builder-el-46  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-47  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-2' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__0  slide-1 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>All item data at a glance<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-artikeldaten-uebersicht.jpg' width='700' height='500' title='l-mobile-service-artikeldaten-uebersicht' alt='L-mobile service, Stammdatenmanagement, Artikeldaten \u00dcbersicht'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__1  slide-2 slide-even'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Transparent access to prices, product descriptions, and more<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-artikeldaten-details.jpg' width='700' height='500' title='l-mobile-service-artikeldaten-details' alt='L-mobile service, Stammdatenmanagement, Artikeldaten \u00dcbersicht, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__2  slide-3 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-59bhwtl-0792b50db29ffb3e07c4ced0bc662550__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Easly create relationships with other items or companies<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-artikeldaten-beziehungen.jpg' width='700' height='500' title='l-mobile-service-artikeldaten-beziehungen' alt='L-mobile service, Stammdatenmanagement, Artikeldaten, Artikelbeziehungen, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Previous<\/title>\n<desc id='av-svg-desc-4'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-5' aria-describedby='av-svg-desc-5' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-5'>Next<\/title>\n<desc id='av-svg-desc-5'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-5269smh-f82a7d4a906bc022c2fe5cf6846f59a3 av_one_half  avia-builder-el-48  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-517yl15-d99ab9c5e908f1bd664c9c71a32d08ee '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The field service management software also allows you to store various <strong>relationships between items and companies<\/strong>. For example, you can define relationships with other items in order to <strong>assign a service to a specific material<\/strong>. The service staff in the office can thus find information faster and search times in master data management are significantly reduced.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4zwmmft-bd0db2e96f0838f2585a349214ea9d3f\">\n.av-layout-tab.av-4zwmmft-bd0db2e96f0838f2585a349214ea9d3f{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-4' class='av-layout-tab av-4zwmmft-bd0db2e96f0838f2585a349214ea9d3f av-animation-delay-container  avia-builder-el-50  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"4\" data-tab-section-id=\"device-history-records\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-4y1xuyx-01964d1f9e1f706a0effb32cc5e54c80 av_one_full  avia-builder-el-51  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4w0x1mh-7ae205e4dfedc88e0ece8e18bf3a282c\">\n#top .av-special-heading.av-4w0x1mh-7ae205e4dfedc88e0ece8e18bf3a282c{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-4w0x1mh-7ae205e4dfedc88e0ece8e18bf3a282c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4w0x1mh-7ae205e4dfedc88e0ece8e18bf3a282c .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4w0x1mh-7ae205e4dfedc88e0ece8e18bf3a282c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4w0x1mh-7ae205e4dfedc88e0ece8e18bf3a282c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4w0x1mh-7ae205e4dfedc88e0ece8e18bf3a282c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4w0x1mh-7ae205e4dfedc88e0ece8e18bf3a282c av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-52  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Regular maintenance of detailed device history records <\/h3><div class='av-subheading av-subheading_below'><p>All information regarding machines and systems for faster problem resolution<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-4u01dgp-e7e4c76d56a3cde5cf1e1121010ff961 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>With master data management in L-mobile service, you can manage <strong>devices, machines, and systems<\/strong> in minute detail. Each device history record contains a <strong>detailed overview<\/strong> of all machine parts and assemblies in the form of a <strong>bill of material<\/strong>, which can be imported from the ERP system. This means that both the service staff in the office and the technical field service staff know straight away which <strong>machine parts<\/strong> are fitted in the device, which <strong>assemblies<\/strong> consist of which parts, and what has already been replaced or repaired. The relevant customer contacts can also be maintained in the device history records, as can <strong>alternate installation locations<\/strong> and their exact coordinates. While office staff are able to manage the device history records on a computer as part of master data management, the mobile service app of L-mobile service also allows <strong>service technicians to access device history records<\/strong> and the information they contain.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-4saffs9-87a712a627b81b599ec9479ea01de3b7 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-4saffs9-87a712a627b81b599ec9479ea01de3b7 av_one_half  avia-builder-el-54  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-55  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-3' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__0  slide-1 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>The most important device information at a glance<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-geraeteakte-details.jpg' width='700' height='500' title='l-mobile-service-geraeteakte-details' alt='L-mobile service, Stammdatenmanagement, Details der Ger\u00e4teakten, Maschinen- und Anlageninformationen, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__1  slide-2 slide-even'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>All past field service orders are logged in the device history record<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-geraeteakte-im-serviceauftrag.jpg' width='700' height='500' title='l-mobile-service-geraeteakte-im-serviceauftrag' alt='L-mobile service, Stammdatenmanagement, Ger\u00e4teakten, Maschinen- und Anlageninformationen im Serviceauftrag, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__2  slide-3 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4r2ci5l-dc4c03e8ce1e08fe07bfa17f85847793__2 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Easy access to device history records directly in the field service order<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-geraeteakte-im-serviceauftrag.jpg' width='700' height='500' title='l-mobile-service-geraeteakte-im-serviceauftrag' alt='L-mobile service, Stammdatenmanagement, Ger\u00e4teakten, Maschinen- und Anlageninformationen im Serviceauftrag, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-6' aria-describedby='av-svg-desc-6' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-6'>Previous<\/title>\n<desc id='av-svg-desc-6'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-7' aria-describedby='av-svg-desc-7' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-7'>Next<\/title>\n<desc id='av-svg-desc-7'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-4kq5wuh-087e1a05def11838ba80fa2f703b2268 av_one_half  avia-builder-el-56  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-4j0sc3d-563de8f185584963baac68c019ea9f62 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>In addition to important background information, such as the <strong>warranty start and end dates<\/strong>, a <strong>history<\/strong> can be pieced together in every device history record. It is thus possible to always see which assignments were carried out on this type of device at the customer\u2019s location, <strong>when, how, and by whom<\/strong>. You can get answers to various questions you may have, such as: How many field service orders have there been to date in connection with the installation? How many assignments are service technicians scheduled to perform in the near future? Has a maintenance contract already been stored for the device? This enables you to identify <strong>optimization potential<\/strong> within your service process so that you can <strong>improve customer service<\/strong>.<\/p>\n<p>If a customer reports a machine malfunction to your customer support team, your employees can create a <strong>new service call<\/strong> directly in the device history record for the corresponding device. To ensure that the technician is optimally prepared for this field service order, <strong>digital checklists<\/strong> can also be assigned to a device history record in addition to important documents such as operating instructions or warranty conditions. They ensure a <strong>standardized workflow<\/strong> and make it easier for the technician to carry out installation, maintenance, or repairs.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4hcr761-76254998516669343ea566d9970dca2d\">\n.av-layout-tab.av-4hcr761-76254998516669343ea566d9970dca2d{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-5' class='av-layout-tab av-4hcr761-76254998516669343ea566d9970dca2d av-animation-delay-container  avia-builder-el-58  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"5\" data-tab-section-id=\"stock\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-4f9nd7d-0b0238c642d49d69300351c195cc0cb2 av_one_full  avia-builder-el-59  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4dl7nl5-0be2008d13d6927205db8cb94b1ef251\">\n#top .av-special-heading.av-4dl7nl5-0be2008d13d6927205db8cb94b1ef251{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-4dl7nl5-0be2008d13d6927205db8cb94b1ef251 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4dl7nl5-0be2008d13d6927205db8cb94b1ef251 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4dl7nl5-0be2008d13d6927205db8cb94b1ef251 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4dl7nl5-0be2008d13d6927205db8cb94b1ef251 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4dl7nl5-0be2008d13d6927205db8cb94b1ef251 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4dl7nl5-0be2008d13d6927205db8cb94b1ef251 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-60  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Central inventory management in field service management<\/h3><div class='av-subheading av-subheading_below'><p>Keep track of stock\u2014anytime, anywhere<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-4cxvoe1-c068da2dc6294e9e725075245ba39d04 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-4cxvoe1-c068da2dc6294e9e725075245ba39d04 av_one_half  avia-builder-el-61  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-4b3ykah-af9f33346a8bb160ae94a54043c09af1 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-62  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-4' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-4b3ykah-af9f33346a8bb160ae94a54043c09af1__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-4' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-4b3ykah-af9f33346a8bb160ae94a54043c09af1__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Create warehouses for greater transparency over the materials used<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-lager-fuer-field-service.jpg' width='700' height='500' title='l-mobile-service-lager-fuer-field-service' alt='L-mobile service, Stammdatenmanagement, Lager, Materiallager, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-f3j8bd-a324b58277343a187f39077c706779e8 av_one_half  avia-builder-el-63  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-457ivxl-d619248b13aee5395e6605e1ae2da466 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>For optimum <strong>transparency<\/strong> over items and materials, L-mobile service provides a central overview of warehouse stock in combination with an ERP system. This means that service technicians can view the <strong>current stock<\/strong> available in their vehicles in <strong>real time<\/strong> and request the <strong>replenishment<\/strong> of items at any time. You can thus ensure that materials can always be ordered in good time and that nothing stands in the way of the <strong>smooth handling of service calls<\/strong>.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-43v1zkp-288d6f86b37c517690ab20963b07803a\">\n.av-layout-tab.av-43v1zkp-288d6f86b37c517690ab20963b07803a{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-6' class='av-layout-tab av-43v1zkp-288d6f86b37c517690ab20963b07803a av-animation-delay-container  avia-builder-el-65  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"6\" data-tab-section-id=\"tasks\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-4353261-b253f5514cf219414074a8239f6f0b3b av_one_full  avia-builder-el-66  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-40uzduh-0c485195340cea398ce30cec27cd583f\">\n#top .av-special-heading.av-40uzduh-0c485195340cea398ce30cec27cd583f{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-40uzduh-0c485195340cea398ce30cec27cd583f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-40uzduh-0c485195340cea398ce30cec27cd583f .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-40uzduh-0c485195340cea398ce30cec27cd583f .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-40uzduh-0c485195340cea398ce30cec27cd583f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-40uzduh-0c485195340cea398ce30cec27cd583f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-40uzduh-0c485195340cea398ce30cec27cd583f av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-67  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Transparent task management<\/h3><div class='av-subheading av-subheading_below'><p>The basis for completing tasks on time and meeting deadlines<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-3yufxi1-e71e713120a94ed333d2f80461133682 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-3yufxi1-e71e713120a94ed333d2f80461133682 av_one_half  avia-builder-el-68  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-3x1otqx-28fccf2b4af81b336058df532a2c34c1 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-69  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-5' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-3x1otqx-28fccf2b4af81b336058df532a2c34c1__0  slide-1 slide-odd'><div data-rel='slideshow-5' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3x1otqx-28fccf2b4af81b336058df532a2c34c1__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Overview of all open and completed tasks<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-aufgabenverwaltung-offene-aufgaben.jpg' width='700' height='500' title='l-mobile-service-aufgabenverwaltung-offene-aufgaben' alt='L-mobile service, Stammdatenmanagement, Aufgabenverwaltung, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-3x1otqx-28fccf2b4af81b336058df532a2c34c1__1  slide-2 slide-even'><div data-rel='slideshow-5' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3x1otqx-28fccf2b4af81b336058df532a2c34c1__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Create and assign a new task directly with just a few clicks<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-aufgabenverwaltung-neue-aufgabe-erstellen.jpg' width='700' height='500' title='l-mobile-service-aufgabenverwaltung-neue-aufgabe-erstellen' alt='L-mobile service, Stammdatenmanagement, Aufgabenverwaltung, neue Aufgabe erstellen'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-8' aria-describedby='av-svg-desc-8' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-8'>Previous<\/title>\n<desc id='av-svg-desc-8'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-9' aria-describedby='av-svg-desc-9' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-9'>Next<\/title>\n<desc id='av-svg-desc-9'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-3t9525l-020a4af0f373d081a52ec50b509c30de av_one_half  avia-builder-el-70  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-3qexsg9-fb83dfca0190335d8c188aab66bc5016 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>As part of master data management, your employees can work with <strong>simple task management<\/strong>. Tasks are entered in the L-mobile service field service management software and assigned to the appropriate colleagues. In this way, <strong>workflows are structured and documented<\/strong>. Tasks can also be assigned to individual field service orders, sales-related projects and customer visits as well as other objects.<\/p>\n<p>By specifying <strong>deadlines<\/strong>, the <strong>task type<\/strong>, and a <strong>designated user<\/strong>, it is possible to ensure that changes to data records are implemented promptly in master data management, for example. In the <strong>central task overview<\/strong>, service employees can view their own open and completed tasks and those of their colleagues, depending on the authorizations assigned to them. This gives your team a good overview of internal task management.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3pmzx15-e49699f6817bc11b2ed22757b7f1eb87\">\n.av-layout-tab.av-3pmzx15-e49699f6817bc11b2ed22757b7f1eb87{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-7' class='av-layout-tab av-3pmzx15-e49699f6817bc11b2ed22757b7f1eb87 av-animation-delay-container  avia-builder-el-72  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"7\" data-tab-section-id=\"notes\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-3nh6cjt-ec0eefef1732bf8a1d9f04d78bd10448 av_one_full  avia-builder-el-73  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3ln439l-90b41cda2df3a79f2ec10017c527c11f\">\n#top .av-special-heading.av-3ln439l-90b41cda2df3a79f2ec10017c527c11f{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-3ln439l-90b41cda2df3a79f2ec10017c527c11f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-3ln439l-90b41cda2df3a79f2ec10017c527c11f .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-3ln439l-90b41cda2df3a79f2ec10017c527c11f .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-3ln439l-90b41cda2df3a79f2ec10017c527c11f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-3ln439l-90b41cda2df3a79f2ec10017c527c11f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-3ln439l-90b41cda2df3a79f2ec10017c527c11f av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-74  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Centralized display of all notes in the system<\/h3><div class='av-subheading av-subheading_below'><p>Providing service managers with an ideal overview of current activities in the service team<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-3kmki5l-2b058ab78b4721ecedb78a73c61ac357 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Working in field service management involves handling a lot of data and information on a daily basis. Often it\u2019s just little details, quick changes, or reminders that an employee nevertheless wants to record for <strong>greater traceability and transparency<\/strong>. That\u2019s why <strong>notes can be recorded almost anywhere<\/strong> in L-mobile service\u2014instead of ending up on a notepad on a desk. From <strong>task management<\/strong>, through <strong>field service orders<\/strong> and <strong>maintenance contracts<\/strong>, to <strong>customer data<\/strong>\u2014important information can also be viewed at any point in the future.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-19bx0p-0f3c09bb43e09227530c682b3a6147c3 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-19bx0p-0f3c09bb43e09227530c682b3a6147c3 av_one_half  avia-builder-el-76  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-3gvjlvd-392674dd0c086595ffad2e9ae99e3b75 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-77  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-6' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-3gvjlvd-392674dd0c086595ffad2e9ae99e3b75__0  slide-1 slide-odd'><div data-rel='slideshow-6' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3gvjlvd-392674dd0c086595ffad2e9ae99e3b75__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Overview of all notes from the entire service team<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-notizen-uebersicht.jpg' width='700' height='500' title='l-mobile-service-notizen-uebersicht' alt='L-mobile service, Stammdatenmanagement, Notizen \u00dcbersicht, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-3gvjlvd-392674dd0c086595ffad2e9ae99e3b75__1  slide-2 slide-even'><div data-rel='slideshow-6' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-3gvjlvd-392674dd0c086595ffad2e9ae99e3b75__1 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Various filters can be used to provide an even more detailed and simpler overview of all notes<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-notizen-filtern.jpg' width='700' height='500' title='l-mobile-service-notizen-filtern' alt='L-mobile service, Stammdatenmanagement, Notizen filtern, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-10' aria-describedby='av-svg-desc-10' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-10'>Previous<\/title>\n<desc id='av-svg-desc-10'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-11' aria-describedby='av-svg-desc-11' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-11'>Next<\/title>\n<desc id='av-svg-desc-11'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-3c3zrmh-aa3d62cac29cc94f2f23d5850044a37f av_one_half  avia-builder-el-78  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-39wy9cp-a32a5dc8962ee6f935005fe5bb81de0a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>With so many options for taking notes, you quickly accumulate a vast amount of digital data. An individual service employee will have a good overview of their own to-dos and notes, but as a service manager, it is not so easy to <strong>keep track of the open tasks and activities of the entire team<\/strong>. That\u2019s why L-mobile service provides a <strong>central overview of notes<\/strong> as part of master data management, where you as a service manager can view all notes in the service solution at a glance. This allows you to easily <strong>filter the desired notes<\/strong>, for example status changes to field service orders. And best of all, the associated orders, tasks, or customers can be selected directly with just a click. This allows for <strong>easier, clearer, and faster work<\/strong>.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-38u75l5-277d1e368b18f2001439652a1ffb4d92\">\n.avia-section.av-38u75l5-277d1e368b18f2001439652a1ffb4d92{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-38u75l5-277d1e368b18f2001439652a1ffb4d92 main_color avia-section-default avia-no-border-styling  avia-builder-el-80  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115973'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-372fmp5-d99ec4abb4c79a6b94b842425e9ca7ea sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-372fmp5-d99ec4abb4c79a6b94b842425e9ca7ea\">\n.flex_column.av-372fmp5-d99ec4abb4c79a6b94b842425e9ca7ea{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-372fmp5-d99ec4abb4c79a6b94b842425e9ca7ea av_one_full  avia-builder-el-81  el_before_av_hr  avia-builder-el-first  lmh3w first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-360rqyx-fbc3475335a7391217183635e490c7ac\">\n#top .av-special-heading.av-360rqyx-fbc3475335a7391217183635e490c7ac{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-360rqyx-fbc3475335a7391217183635e490c7ac .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-360rqyx-fbc3475335a7391217183635e490c7ac .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-360rqyx-fbc3475335a7391217183635e490c7ac .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-360rqyx-fbc3475335a7391217183635e490c7ac .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-360rqyx-fbc3475335a7391217183635e490c7ac .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-360rqyx-fbc3475335a7391217183635e490c7ac .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-360rqyx-fbc3475335a7391217183635e490c7ac av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-82  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Goals that you can achieve by using digital master data management of L-mobile service<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33dp1dl-e00b59a063f9d264a5e0dde58c57784b\">\n#top .hr.hr-invisible.av-33dp1dl-e00b59a063f9d264a5e0dde58c57784b{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-33dp1dl-e00b59a063f9d264a5e0dde58c57784b hr-invisible  avia-builder-el-83  el_after_av_one_full  el_before_av_one_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-32m1o1l-9a93a76829b844e4e76ca86cfe5e8248 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-32m1o1l-9a93a76829b844e4e76ca86cfe5e8248\">\n#top .flex_column_table.av-equal-height-column-flextable.av-32m1o1l-9a93a76829b844e4e76ca86cfe5e8248{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-32m1o1l-9a93a76829b844e4e76ca86cfe5e8248{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-32m1o1l-9a93a76829b844e4e76ca86cfe5e8248 av_one_third  avia-builder-el-84  el_after_av_hr  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-aws289-3d27c7537f15f6e6cb204e7d587b9581\">\n#top .av-special-heading.av-aws289-3d27c7537f15f6e6cb204e7d587b9581{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-aws289-3d27c7537f15f6e6cb204e7d587b9581 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-aws289-3d27c7537f15f6e6cb204e7d587b9581 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-aws289-3d27c7537f15f6e6cb204e7d587b9581 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-aws289-3d27c7537f15f6e6cb204e7d587b9581 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-85  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Ensure high-quality master data<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2yx2ad5-f3b5e284a66b4b5f4a003cc616fd5fff\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2yx2ad5-f3b5e284a66b4b5f4a003cc616fd5fff{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2yx2ad5-f3b5e284a66b4b5f4a003cc616fd5fff{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2yx2ad5-f3b5e284a66b4b5f4a003cc616fd5fff av_one_third  avia-builder-el-86  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2xh1fix-ffa1da1c76ec75db58c51909d6a76443\">\n#top .av-special-heading.av-2xh1fix-ffa1da1c76ec75db58c51909d6a76443{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2xh1fix-ffa1da1c76ec75db58c51909d6a76443 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2xh1fix-ffa1da1c76ec75db58c51909d6a76443 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2xh1fix-ffa1da1c76ec75db58c51909d6a76443 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2xh1fix-ffa1da1c76ec75db58c51909d6a76443 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-87  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Avoid duplicate data collection<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2uuhsnt-8b47491f9e4873af1e064a7b4ee00524\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2uuhsnt-8b47491f9e4873af1e064a7b4ee00524{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2uuhsnt-8b47491f9e4873af1e064a7b4ee00524{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2uuhsnt-8b47491f9e4873af1e064a7b4ee00524 av_one_third  avia-builder-el-88  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ugm6jt-648896e15968f34a2e4e19f07ee7475a\">\n#top .av-special-heading.av-2ugm6jt-648896e15968f34a2e4e19f07ee7475a{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2ugm6jt-648896e15968f34a2e4e19f07ee7475a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2ugm6jt-648896e15968f34a2e4e19f07ee7475a .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2ugm6jt-648896e15968f34a2e4e19f07ee7475a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2ugm6jt-648896e15968f34a2e4e19f07ee7475a av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-89  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Seamless transparency and traceability<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-2s79xvt-0355a6944f2e5ccd683034ceabf987d1 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2s79xvt-0355a6944f2e5ccd683034ceabf987d1\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2s79xvt-0355a6944f2e5ccd683034ceabf987d1{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2s79xvt-0355a6944f2e5ccd683034ceabf987d1{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2s79xvt-0355a6944f2e5ccd683034ceabf987d1 av_one_third  avia-builder-el-90  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2pyo2ah-2f56708ee9a8ac27c3b04d5e8c006421\">\n#top .av-special-heading.av-2pyo2ah-2f56708ee9a8ac27c3b04d5e8c006421{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2pyo2ah-2f56708ee9a8ac27c3b04d5e8c006421 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2pyo2ah-2f56708ee9a8ac27c3b04d5e8c006421 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2pyo2ah-2f56708ee9a8ac27c3b04d5e8c006421 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2pyo2ah-2f56708ee9a8ac27c3b04d5e8c006421 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-91  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Centralized data maintenance<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2pkcswp-2daea9b0eb4443cd5489b9be99ab400a\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2pkcswp-2daea9b0eb4443cd5489b9be99ab400a{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2pkcswp-2daea9b0eb4443cd5489b9be99ab400a{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2pkcswp-2daea9b0eb4443cd5489b9be99ab400a av_one_third  avia-builder-el-92  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2mwofzt-7e3da948332bc51e279797a2d6fda5dc\">\n#top .av-special-heading.av-2mwofzt-7e3da948332bc51e279797a2d6fda5dc{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2mwofzt-7e3da948332bc51e279797a2d6fda5dc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2mwofzt-7e3da948332bc51e279797a2d6fda5dc .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2mwofzt-7e3da948332bc51e279797a2d6fda5dc .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2mwofzt-7e3da948332bc51e279797a2d6fda5dc av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-93  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Instant data collection<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ksvj95-c7fbc54e270ab63e90f6c0768616cd48\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2ksvj95-c7fbc54e270ab63e90f6c0768616cd48{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2ksvj95-c7fbc54e270ab63e90f6c0768616cd48{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2ksvj95-c7fbc54e270ab63e90f6c0768616cd48 av_one_third  avia-builder-el-94  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-989s0p-fb2fb1c4737476a728227e1363a5fc43\">\n#top .av-special-heading.av-989s0p-fb2fb1c4737476a728227e1363a5fc43{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-989s0p-fb2fb1c4737476a728227e1363a5fc43 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-989s0p-fb2fb1c4737476a728227e1363a5fc43 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-989s0p-fb2fb1c4737476a728227e1363a5fc43 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-989s0p-fb2fb1c4737476a728227e1363a5fc43 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-95  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Consistent data storage<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ita5rd-41f3524e4c9798758fe5c802b52120ce\">\n.avia-section.av-2ita5rd-41f3524e4c9798758fe5c802b52120ce{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-service-stammdatenmanagement-kundensupport.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-2ita5rd-41f3524e4c9798758fe5c802b52120ce main_color avia-section-large avia-no-shadow  avia-builder-el-96  el_after_av_section  el_before_av_section  lmibox1 avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115973'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-2gvol55-c62dca98a72b48487124a57ec8cac538 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2gvol55-c62dca98a72b48487124a57ec8cac538\">\n.flex_column.av-2gvol55-c62dca98a72b48487124a57ec8cac538{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-2gvol55-c62dca98a72b48487124a57ec8cac538 av_one_full  avia-builder-el-97  el_before_av_one_third  avia-builder-el-first  lmh2w first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2f6d5jt-c046081a9a1444e474260655b299a6f3\">\n#top .av-special-heading.av-2f6d5jt-c046081a9a1444e474260655b299a6f3{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2f6d5jt-c046081a9a1444e474260655b299a6f3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2f6d5jt-c046081a9a1444e474260655b299a6f3 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2f6d5jt-c046081a9a1444e474260655b299a6f3 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2f6d5jt-c046081a9a1444e474260655b299a6f3 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-98  avia-builder-el-no-sibling  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Advantages of digital master data management in field service management <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-2dpdkpl-0f0b1f1bb5f01139a3e269fc6539a43f sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2dpdkpl-0f0b1f1bb5f01139a3e269fc6539a43f\">\n.flex_column.av-2dpdkpl-0f0b1f1bb5f01139a3e269fc6539a43f{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-2dpdkpl-0f0b1f1bb5f01139a3e269fc6539a43f av_one_third  avia-builder-el-99  el_after_av_one_full  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8bznll-5948959c77a1a0d21df35db3966bc46e\">\n.iconbox.av-8bznll-5948959c77a1a0d21df35db3966bc46e .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-8bznll-5948959c77a1a0d21df35db3966bc46e .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-8bznll-5948959c77a1a0d21df35db3966bc46e .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-8bznll-5948959c77a1a0d21df35db3966bc46e .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-8bznll-5948959c77a1a0d21df35db3966bc46e av-no-box  avia-builder-el-100  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Targeted customer support\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue854' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Targeted customer support<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>With <strong>digital master data management<\/strong> in L-mobile service, all customer data is <strong>clearly consolidated in one central location<\/strong>. This makes it <strong>easy for you to filter<\/strong> and search for all key information on individuals, companies, and devices. Customer support by phone can therefore provide targeted and <strong>fast customer service<\/strong>, which in turn <strong>increases customer satisfaction<\/strong> and trust.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-th56h-0ea7ca5abd7ef3d09effab8b85a12112\">\n.flex_column.av-th56h-0ea7ca5abd7ef3d09effab8b85a12112{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-th56h-0ea7ca5abd7ef3d09effab8b85a12112 av_one_third  avia-builder-el-101  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7zaozd-e5a3028c3b5482ba4bed6be3e56f8ca9\">\n.iconbox.av-7zaozd-e5a3028c3b5482ba4bed6be3e56f8ca9 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-7zaozd-e5a3028c3b5482ba4bed6be3e56f8ca9 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-7zaozd-e5a3028c3b5482ba4bed6be3e56f8ca9 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-7zaozd-e5a3028c3b5482ba4bed6be3e56f8ca9 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-7zaozd-e5a3028c3b5482ba4bed6be3e56f8ca9 av-no-box  avia-builder-el-102  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Traceability in field service\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue803' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Traceability in field service<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>With L-mobile service, <strong>work steps and processes can be documented transparently<\/strong>. Notes and documents can be assigned to a customer with just a few clicks. This means that every customer support employee can deal with malfunctions and problems more effectively. That\u2019s because it is very easy to track what service was performed by which service technician and when. This in turn creates <strong>transparency<\/strong> and facilitates customer service.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-274djxl-0d05f3ec1e15af48db6cb73b9182f9c0\">\n.flex_column.av-274djxl-0d05f3ec1e15af48db6cb73b9182f9c0{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-274djxl-0d05f3ec1e15af48db6cb73b9182f9c0 av_one_third  avia-builder-el-103  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-24svamh-4a73a872f7766eceb52a4734e74f7df8\">\n.iconbox.av-24svamh-4a73a872f7766eceb52a4734e74f7df8 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-24svamh-4a73a872f7766eceb52a4734e74f7df8 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-24svamh-4a73a872f7766eceb52a4734e74f7df8 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-24svamh-4a73a872f7766eceb52a4734e74f7df8 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-24svamh-4a73a872f7766eceb52a4734e74f7df8 av-no-box  avia-builder-el-104  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Optimized user management\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Optimized user management<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>L-mobile service is a <strong>comprehensive field service management software<\/strong> solution boasting numerous functions for optimized service processes. However, not all employees need the same functions for their day-to-day work. The <strong>assignment of user roles<\/strong> and access rights has the advantage of providing users with a <strong>simplified user interface<\/strong> that includes all the tools they need to do their work. This <strong>increases user-friendliness<\/strong> and simplifies master data management work.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-23a8rvd-846193be5e6783315f4969baa85f4f0b sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-23a8rvd-846193be5e6783315f4969baa85f4f0b\">\n.flex_column.av-23a8rvd-846193be5e6783315f4969baa85f4f0b{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-23a8rvd-846193be5e6783315f4969baa85f4f0b av_one_third  avia-builder-el-105  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-22dosih-0fa555ca84e23756e3d068749651f987\">\n.iconbox.av-22dosih-0fa555ca84e23756e3d068749651f987 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-22dosih-0fa555ca84e23756e3d068749651f987 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-22dosih-0fa555ca84e23756e3d068749651f987 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-22dosih-0fa555ca84e23756e3d068749651f987 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-22dosih-0fa555ca84e23756e3d068749651f987 av-no-box  avia-builder-el-106  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Additional information thanks to stored documents\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue850' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Additional information thanks to stored documents<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>All service employees can store and access <strong>additional data<\/strong> on customers, machines, or items in the corresponding data records at any time. In this way, master data management with L-mobile service can be used to build up a <strong>solid knowledgebase<\/strong> in the long term, which provides useful information on a wide variety of assignments and customer problems.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1zbm66x-77da5e6483598eafb34e6530df32055a\">\n.flex_column.av-1zbm66x-77da5e6483598eafb34e6530df32055a{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-1zbm66x-77da5e6483598eafb34e6530df32055a av_one_third  avia-builder-el-107  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1xtz8ax-37a636cd6b483d8fbd7df4b852e8c4e9\">\n.iconbox.av-1xtz8ax-37a636cd6b483d8fbd7df4b852e8c4e9 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1xtz8ax-37a636cd6b483d8fbd7df4b852e8c4e9 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1xtz8ax-37a636cd6b483d8fbd7df4b852e8c4e9 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1xtz8ax-37a636cd6b483d8fbd7df4b852e8c4e9 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1xtz8ax-37a636cd6b483d8fbd7df4b852e8c4e9 av-no-box  avia-builder-el-108  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Simple navigation within the master data\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue841' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Simple navigation within the master data<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Thanks to <strong>simple navigation<\/strong>, you can find any data in a flash in master data management without <strong>unnecessary search times<\/strong>. In the field service management software, field service orders are always linked to the respective customer and the associated machines, facilitating fast and targeted navigation. This means that all data can be <strong>found centrally, digitally, and in one place<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1w9i9kp-8f2af45c65755022f414f9132f595737\">\n.flex_column.av-1w9i9kp-8f2af45c65755022f414f9132f595737{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-1w9i9kp-8f2af45c65755022f414f9132f595737 av_one_third  avia-builder-el-109  el_after_av_one_third  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1uly27t-aeeee49a7804bec5835953b3b192fd3e\">\n.iconbox.av-1uly27t-aeeee49a7804bec5835953b3b192fd3e .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1uly27t-aeeee49a7804bec5835953b3b192fd3e .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1uly27t-aeeee49a7804bec5835953b3b192fd3e .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1uly27t-aeeee49a7804bec5835953b3b192fd3e .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1uly27t-aeeee49a7804bec5835953b3b192fd3e av-no-box  avia-builder-el-110  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Use as a stand-alone solution or with ERP connection\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue896' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Use as a stand-alone solution or with ERP connection<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Do you still want to maintain your master data for customers and items in your own ERP system? No problem. The field service management software can be <strong>connected to your ERP system via an interface<\/strong>. Alternatively, you can also use L-mobile service as a stand-alone solution at any time.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1sznant-4ad2a81173ef45bb9d2e3a9c658f50ce\">\n#top .hr.hr-invisible.av-1sznant-4ad2a81173ef45bb9d2e3a9c658f50ce{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-1sznant-4ad2a81173ef45bb9d2e3a9c658f50ce hr-invisible  avia-builder-el-111  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_6'  class='avia-section av-1rol709-3bef256244e03ed47de1e8253f9afadd main_color avia-section-default avia-no-border-styling  avia-builder-el-112  el_after_av_section  el_before_av_section  lmves lmvhu lmven avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115973'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1qssv0p-9e0d62b3646f0526e0e1cde59e92e54f av_one_full  avia-builder-el-113  el_before_av_three_fifth  avia-builder-el-first  lmh3b first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1o5m2tl-c8e76893cad80c06968b2871fb06a680\">\n#top .av-special-heading.av-1o5m2tl-c8e76893cad80c06968b2871fb06a680{\npadding-bottom:10px;\ncolor:#009acd;\nfont-size:28px;\n}\nbody .av-special-heading.av-1o5m2tl-c8e76893cad80c06968b2871fb06a680 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-1o5m2tl-c8e76893cad80c06968b2871fb06a680 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-1o5m2tl-c8e76893cad80c06968b2871fb06a680 .special-heading-inner-border{\nborder-color:#009acd;\n}\n.av-special-heading.av-1o5m2tl-c8e76893cad80c06968b2871fb06a680 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-1o5m2tl-c8e76893cad80c06968b2871fb06a680 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-1o5m2tl-c8e76893cad80c06968b2871fb06a680 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-1o5m2tl-c8e76893cad80c06968b2871fb06a680 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-114  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Experience efficient master data management as part of L-mobile service in action<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Discover the functions and highlights of our customer management software and field service solution in the free demo\u2014when you want, where you want!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-1mq9nm1-397744fdceed1a6251f2dad0bf8ec193 sc-av_three_fifth av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-1mq9nm1-397744fdceed1a6251f2dad0bf8ec193 av_three_fifth  avia-builder-el-115  el_after_av_one_full  el_before_av_two_fifth  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d\">\n#top .avia-icon-list-container.av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n#top #wrap_all .avia-icon-list-container.av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d .av_iconlist_title{\ncolor:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d  avia-builder-el-116  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-1lsk3c9-68f8241a032dc5379df79cff2d43c22d avia-iconlist-animate'>\n<li><div class='iconlist_icon av-1j8dc15-9a8422b7f859dfd5dd60f8347f390450 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Handle master data management digitally and centrally\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Handle master data management digitally and centrally<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>In our demo, we show you how to manage your master data in L-mobile service and create clear field service orders for your technical field service staff based on this data.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1hvyd49-ffe6d00d0b5b40ce250b9a3bacc1d61d avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Live demo of the field service software\u2019s main functions\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Live demo of the field service software\u2019s main functions<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Discover the highlights of L-mobile service in the office and in the field\u2014from digital deployment planning to automatically generated field service reports.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-1g3erfd-0c1802a904288732bddb1b1672017578 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Field service management software in actual use\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Field service management software in actual use<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Learn how one of our customers made their entire service process paperless and field service staff can now work offline and without a network connection.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-507geh-2521c22a1ff60edc92f8bfcd29dc6a52\">\n.flex_column.av-507geh-2521c22a1ff60edc92f8bfcd29dc6a52{\npadding:0 0 0 0;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-507geh-2521c22a1ff60edc92f8bfcd29dc6a52 av_two_fifth  avia-builder-el-117  el_after_av_three_fifth  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-1clx895-cb7fb0ed9b035e32d44fca4b809a64c0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Digitales Field Service Management | L-mobile Software-Demo\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/EewG_lMsZJo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1b4h5a1-f5a06239cb437dca9b9eb12bfb93a4f6\">\n#top .hr.hr-invisible.av-1b4h5a1-f5a06239cb437dca9b9eb12bfb93a4f6{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-1b4h5a1-f5a06239cb437dca9b9eb12bfb93a4f6 hr-invisible  avia-builder-el-119  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-1a364ih-d10a49345aedc0b34665960ee9766e00-wrap avia-button-center  avia-builder-el-120  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/on-demand-webcast\/digitalisiertes-field-service-management\/'  class='avia-button av-1a364ih-d10a49345aedc0b34665960ee9766e00 av-link-btn avia-icon_select-no avia-size-large avia-position-center avia-color-theme-color'   aria-label=\"View demo for free\"><span class='avia_iconbox_title' >View demo for free<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-17z6sah-274591b8aaa8522d0aa1af9cac351b11\">\n.avia-section.av-17z6sah-274591b8aaa8522d0aa1af9cac351b11{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_7'  class='avia-section av-17z6sah-274591b8aaa8522d0aa1af9cac351b11 main_color avia-section-default avia-no-border-styling  avia-builder-el-121  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115973'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-f462h-0e8ac0b1d04b6995ee8adbb4df78e8e3 av_one_full  avia-builder-el-122  el_before_av_one_full  avia-builder-el-first  lmh2w first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-441el5-763f096cce174b1452cae497a5dfb137\">\n#top .av-special-heading.av-441el5-763f096cce174b1452cae497a5dfb137{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-441el5-763f096cce174b1452cae497a5dfb137 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-441el5-763f096cce174b1452cae497a5dfb137 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-441el5-763f096cce174b1452cae497a5dfb137 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-441el5-763f096cce174b1452cae497a5dfb137 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-123  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Real-life use cases: How digital master data management supports the entire service team<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-12wbpjt-aad14f4bdbb4181c35f415b4a334584c av_one_full  avia-builder-el-124  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11af395-c4f711cf5affa2cbebea17766e2ab753\">\n.avia-content-slider-element-container.av-11af395-c4f711cf5affa2cbebea17766e2ab753{\ncolor:#ffffff;\n}\n.avia-content-slider-element-container.av-11af395-c4f711cf5affa2cbebea17766e2ab753 .slide-entry{\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#ffffff;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='avia-content-slider-element-container av-11af395-c4f711cf5affa2cbebea17766e2ab753 solid avia-content-slider-element-slider avia-content-slider avia-smallarrow-slider avia-content-slider-active avia-content-slider-odd  avia-builder-el-125  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version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-14' aria-describedby='av-svg-desc-14' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-14'>Previous<\/title>\n<desc id='av-svg-desc-14'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-15' aria-describedby='av-svg-desc-15' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-15'>Next<\/title>\n<desc id='av-svg-desc-15'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><\/div><div class=\"avia-content-slider-inner\"><div class=\"slide-entry-wrap\"><section class='slide-entry av-zmbdqh-035eaa1645d0228b651bc8cfe1d68b8f flex_column av_fullwidth post-entry slide-entry-overview slide-loop-1 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Fast customer support possible without the need for service technicians<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignleft wp-image-117153 size-medium\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-anlegen-300x214.jpg\" alt=\"Customer support by phone made easy with digital master data management using the L-mobile service field service management software\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-anlegen-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-anlegen-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-anlegen-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/serviceauftrag-anlegen.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>The wealth of data and information that is stored in L-mobile service through careful master data management forms a solid <strong>knowledgebase<\/strong> that not only benefits your service technicians. Customer support by phone also benefits from this digital knowledge and <strong>transparent master data management<\/strong>. If a customer calls to report a problem, the field service management software provides support employees with the ideal basis for resolving <strong>simple service requests independently and without the need for a field service call<\/strong>.<\/p>\n<p>It takes just a few clicks to find the <strong>appropriate customer and machine data<\/strong>. The documentation, notes, and all past maintenance or repair work stored in the master data often already provide enough information to solve a problem over the phone and impress the customer with the <strong>fast and first-rate customer service<\/strong> provided.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-xfkdjt-fa90db01000fe08c29c1d44d84b48481 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-2 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Simplified maintenance or repairs thanks to centrally stored documents<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"alignleft wp-image-117143 size-medium\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen-300x214.jpg\" alt=\"Mobile access to device history record documents stored in master data management\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>New technicians in your team especially benefit from <strong>work instructions and device instructions<\/strong> that are stored in the master data. That is because <strong>centrally stored documents<\/strong> allow you to shorten the amount of time that experienced service technicians need to help train new colleagues. The necessary knowledge can be acquired and applied using the available information.<\/p>\n<p>The <strong>mobile knowledgebase<\/strong> is, of course, also extremely useful for experienced field service employees too. Service technicians are able to access all documents on their mobile device. So when one of your technicians is at a customer\u2019s site to repair a machine and wants to do some more research to be on the safe side, they can simply access the necessary information via the device history record. This helps to <strong>prevent errors<\/strong> and <strong>speed up work processes<\/strong>.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-x03bjd-0f0457367a9ca3414e988c1bb655012c flex_column av_fullwidth post-entry slide-entry-overview slide-loop-3 slide-parity-odd  post-entry-last  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Transparent insight into device history records and customer data<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"wp-image-118416 size-medium alignleft\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-historie-geraeteakte-300x214.jpg\" alt=\"L-mobile service, field service management software, digital master data management, customer support, service history\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-historie-geraeteakte-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-historie-geraeteakte-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-historie-geraeteakte-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-historie-geraeteakte.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Your technician sets off to repair a customer\u2019s system. It\u2019s not the first time that it has broken down; your service technicians have already repaired the system on several occasions in the past. Once on site, your technician takes a look at the device history record for the system in question, which is stored in L-mobile service. There they find a <strong>detailed history<\/strong> of all the <strong>previous service calls carried out<\/strong> for this machine\u2014a big advantage. The notes and field service reports from previous service calls may describe specific procedures or provide information on particular aspects or difficulties. The technician can therefore see at a glance what measures they need to take to fix a specific problem and get the system back up and running again quickly.<\/p>\n<p>Of course, this applies to the <strong>entire service history of a customer<\/strong>, not just individual machines or systems. Your service technician can view all <strong>documented service requests and field service orders<\/strong> in the customer data at any time in order to gain important insights for their upcoming service call.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_8'  class='avia-section av-umih1l-1d74417a568b5c7c9ce85d4c55e78bec main_color avia-section-large avia-no-border-styling  avia-builder-el-126  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115973'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-tmtr1l-11a0875baee3eb96b5c4ea3fd0532c95 av_one_full  avia-builder-el-127  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rcnxk9-17966823d5cc15fbd5bd242f2e4cccd4\">\n#top .av-special-heading.av-rcnxk9-17966823d5cc15fbd5bd242f2e4cccd4{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-rcnxk9-17966823d5cc15fbd5bd242f2e4cccd4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-rcnxk9-17966823d5cc15fbd5bd242f2e4cccd4 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-rcnxk9-17966823d5cc15fbd5bd242f2e4cccd4 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-rcnxk9-17966823d5cc15fbd5bd242f2e4cccd4 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-rcnxk9-17966823d5cc15fbd5bd242f2e4cccd4 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-rcnxk9-17966823d5cc15fbd5bd242f2e4cccd4 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-128  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Successful master data management thanks to ERP integration of L-mobile service <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-pmf9zd-2799d7c6b7d63948b28f8e418cc54cee sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-pmf9zd-2799d7c6b7d63948b28f8e418cc54cee av_one_half  avia-builder-el-129  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-nnj6zd-987cc43ce072719adffbadc9d960c652 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"L-mobile service in Use at Grimme\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/WrxM0pvmKjE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-mlq62h-5dc785f8aedb50e87a94ded22f489093 av_one_half  avia-builder-el-131  el_after_av_one_half  el_before_av_one_full  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-ld88bd-54b739b67c9dec3be67b724eab10a989 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Our customer <strong>Grimme Landmaschinenfabrik GmbH &amp; Co. KG<\/strong> shows how the L-mobile service field service management software has enabled them to optimize not only <strong>master data management<\/strong>, but also <strong>deployment planning<\/strong> and the <strong>mobile handling of service calls<\/strong>. Thanks to the <strong>seamless connection to the MS Dynamics AX ERP system<\/strong>, the company\u2019s service process can be mapped digitally and without media discontinuities. In the <strong>reference video<\/strong>, the service team explains how it all works and what added value the service solution provides for the company.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-testimonial-wrapper av-j038t5-60a08bdaffb9afebb490f958c10f57d2 avia-slider-testimonials avia-slider-2-testimonials avia_animate_when_almost_visible av-slideshow-ui av-control-default av-slider-hover-pause av-slideshow-autoplay av-loop-endless av-loop-manual-endless' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:true,&quot;show_slide_delay&quot;:0}\">\n<section class=\"avia-testimonial-row\"><div class='avia-testimonial av-gum3ux-fc343eb8b38ce0161d18a4c3b08d6c54 avia-testimonial-row-1 avia-first-testimonial flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>\u201cThe mobile solution provides us with a higher-quality, more complete set of data. We were able to make our deployment planning process more efficient, and are now able to respond quickly and dynamically to customer demands.\u201d<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Gerald Wessel<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Service Team Leader, Grimme Landmaschinenfabrik GmbH &amp; Co KG<\/span><\/div><\/div><\/div><\/div>\n<\/section><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-16' aria-describedby='av-svg-desc-16' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-16'>Previous<\/title>\n<desc id='av-svg-desc-16'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-17' aria-describedby='av-svg-desc-17' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-17'>Next<\/title>\n<desc id='av-svg-desc-17'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-gas5p5-831b68af37565fd8f886427d3be848de-wrap avia-button-right  avia-builder-el-134  el_after_av_testimonials  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/case-study\/grimme-landmaschinenfabrik-gmbh-co-kg-case-study\/'  class='avia-button av-gas5p5-831b68af37565fd8f886427d3be848de av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"To the case study\"><span class='avia_iconbox_title' >To the case study<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-eatpix-a07c1da60f0b17c12d9506515321c7ae\">\n.flex_column.av-eatpix-a07c1da60f0b17c12d9506515321c7ae{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-eatpix-a07c1da60f0b17c12d9506515321c7ae av_one_full  avia-builder-el-135  el_after_av_one_half  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-1' class='av-masonry av-ccqch5-f423d94b97ab38ff0850d10070c9c8ef noHover av-flex-size av-large-gap av-hover-overlay- av-masonry-animation-active av-masonry-col-4 av-caption-always av-caption-style- av-masonry-entries ' data-post_id=\"115973\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/en\/reference\/hsr-gmbh\/\"  id='av-masonry-1-item-139478' data-av-masonry-item='139478' class='av-masonry-entry isotope-item post-139478 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-employees branche-services-en erp_system-microsoft-dynamics-nav-en-2 land-european-union land-germany produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"hsr-logo-referenz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/03\/hsr-logo-referenz.jpg\" title=\"hsr-logo-referenz\" alt=\"L-mobile Digitales Service Management NAV Referenz HSR GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/reference\/rosenberger-hochfrequenztechnik-gmbh-und-co-kg\/\"  id='av-masonry-1-item-116013' data-av-masonry-item='116013' class='av-masonry-entry isotope-item post-116013 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-more-than-1000-employees branche-equipment-manufacturing branche-trade erp_system-proalpha-en land-germany produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile Digital Warehouse Management proALPHA Case Study Rosenberger Hochfrequenztechnik GmbH &#038; Co. KG\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Rosenberger.jpg\" title=\"L-mobile Digital Warehouse Management proALPHA Case Study Rosenberger Hochfrequenztechnik GmbH &#038; Co. KG\" alt=\"L-mobile Digital Warehouse Management proALPHA Case Study Rosenberger Hochfrequenztechnik GmbH &amp; Co. KG\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/reference\/deutsche-windtechnik-offshore-und-consulting-gmbh\/\"  id='av-masonry-1-item-116761' data-av-masonry-item='116761' class='av-masonry-entry isotope-item post-116761 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-000-employees betriebsgroesse-more-than-1 betriebsgroesse-more-than-1000-employees branche-services-en erp_system-proalpha-en land-european-union land-france-en land-germany land-spain produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile reference Deutsche Windtechnik Offshore und Consulting GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/12\/dwt.jpg\" title=\"L-mobile reference Deutsche Windtechnik Offshore und Consulting GmbH\" alt=\"L-mobile reference Deutsche Windtechnik Offshore und Consulting GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/reference\/swecon-baumaschinen-gmbh\/\"  id='av-masonry-1-item-124243' data-av-masonry-item='124243' class='av-masonry-entry isotope-item post-124243 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-employees branche-construction erp_system-microsoft-dynamics-nav-en-2 land-germany produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile Digitales Service Management und Mobiler Vertrieb CRM &#038; sales Referenzbericht Swecon Baumaschinen GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Swecon.jpg\" title=\"L-mobile Digitales Service Management und Mobiler Vertrieb CRM &#038; sales Referenzbericht Swecon Baumaschinen GmbH\" alt=\"\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><\/div><a class='av-masonry-pagination av-masonry-load-more' href='#load-more'  data-link='produkt_intern, 350'  data-term_rel='IN'  data-wc_prod_visible=''  data-wc_prod_hidden='hide'  data-wc_prod_featured=''  data-wc_prod_sale=''  data-prod_order_by=''  data-prod_order=''  data-date_filter=''  data-date_filter_start=''  data-date_filter_end=''  data-date_filter_format='yy\/mm\/dd'  data-period_filter_unit_1='1'  data-period_filter_unit_2='year'  data-page_element_filter=''  data-sort='no'  data-query_orderby='rand'  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data-av-mini-hide=''  data-alb_description=''  data-id=''  data-custom_class=''  data-template_class=''  data-av_uid='av-ccqch5'  data-sc_version='1.0'  data-ids=''  data-action=''  data-post_type='post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, wp_template, wp_template_part, wp_global_styles, wp_navigation, wp_font_family, wp_font_face, acf-taxonomy, acf-post-type, landingpage, berufsgruppe, branchenloesung, erp_loesung, faq, informationen, infothekbeitrag, jobboerse, layout_inhalt, mitarbeiter, partner, podcast_folgen, referenzbericht, referenz, release_notes, technical_release, wiki, acf-field-group, acf-field, product, product_variation, shop_order, shop_order_refund, shop_coupon, shop_order_placehold, alb_custom_layout, avia_framework_post, cl-layout, cl-template, ppfuture_workflow, search-filter-widget, text-blocks, wpforms, wpforms-template, portfolio, events'  data-offset='0'  data-container_links='active'  data-link_dest=''  data-lightbox_text=''  data-container_class='av-masonry-entries'  data-auto_ratio='1.7'  data-set_breadcrumb='1'  data-custom_markup=''  data-taxonomy='produkt_intern'  data-categories='5240'  data-avno='de551ea849'>Load more<\/a><\/div><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bhv0rd-ed8f30a6041decffd2ae97c6f07599ee\">\n.avia-section.av-bhv0rd-ed8f30a6041decffd2ae97c6f07599ee{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2022\/06\/techniker-tablet-serviceauftrag-verwalten.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-bhv0rd-ed8f30a6041decffd2ae97c6f07599ee .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#009acd;\n}\n<\/style>\n<div id='av_section_9'  class='avia-section av-bhv0rd-ed8f30a6041decffd2ae97c6f07599ee main_color avia-section-large avia-no-border-styling  avia-builder-el-137  el_after_av_section  avia-builder-el-last  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active container_wrap fullsize'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115973'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-97i4nd-c3a7af4aca1aa4c626f9315c70a765c9\">\n.flex_column.av-97i4nd-c3a7af4aca1aa4c626f9315c70a765c9{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-97i4nd-c3a7af4aca1aa4c626f9315c70a765c9 av_one_full  avia-builder-el-138  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6szmqh-e5ef36153532969677d6a6b6eaf4c9ff\">\n#top .av-special-heading.av-6szmqh-e5ef36153532969677d6a6b6eaf4c9ff{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-6szmqh-e5ef36153532969677d6a6b6eaf4c9ff .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-6szmqh-e5ef36153532969677d6a6b6eaf4c9ff .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-6szmqh-e5ef36153532969677d6a6b6eaf4c9ff .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-6szmqh-e5ef36153532969677d6a6b6eaf4c9ff .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-6szmqh-e5ef36153532969677d6a6b6eaf4c9ff .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-6szmqh-e5ef36153532969677d6a6b6eaf4c9ff .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-6szmqh-e5ef36153532969677d6a6b6eaf4c9ff av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-139  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Additional functions of L-mobile service for a digital and successful service process in the office and in the field<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Discover more highlights of our field service management software for the optimization and digitalization of your customer service<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-64ii21-62aaa9faf7189aaaa3bacf298a84d64e\">\n#top .av_textblock_section.av-64ii21-62aaa9faf7189aaaa3bacf298a84d64e .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-64ii21-62aaa9faf7189aaaa3bacf298a84d64e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>L-mobile service is a <strong>comprehensive solution to support your service processes<\/strong>. It gives you and your service team access to transparent master data management as well as a number of <strong>additional functions<\/strong> so that they can provide top-quality field service management. Discover the software highlights of our field service management software\u2014from <strong>paperless order management<\/strong>, through <strong>route-optimized route and deployment planning<\/strong> using <strong>digital planning boards<\/strong>, to the <strong>mobile service app<\/strong> for your technical field service staff.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4xpndl-553cb7ca0567f01cb424d068af3a028f\">\n.flex_column.av-4xpndl-553cb7ca0567f01cb424d068af3a028f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-4xpndl-553cb7ca0567f01cb424d068af3a028f av_one_full  avia-builder-el-141  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-2' class='av-masonry av-1uz8kp-e23ef0b7c6a40d1f071df53512eeff66 noHover av-fixed-size av-large-gap av-hover-overlay-bluronhover av-masonry-animation- av-masonry-col-4 av-caption-always av-caption-style-overlay av-masonry-entries av-orientation-landscape-large lmmf' data-post_id=\"115973\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/en\/digital-device-management\/\"  id='av-masonry-2-item-115983' data-av-masonry-item='115983' class='av-masonry-entry isotope-item post-115983 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-device-monitoring software_spezifikation-digital-service-management software_spezifikation-equipment software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"L-mobile digital service management functions Monitor equipment and devices\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/08\/tielbild-705x353.jpg);\"  title=\"L-mobile digital service management functions Monitor equipment and devices\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Digital Device Management<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/master-data-management\/\"  id='av-masonry-2-item-115973' data-av-masonry-item='115973' class='av-masonry-entry isotope-item post-115973 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-en funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-crm-en software_spezifikation-crm-system-en software_spezifikation-customer-administration software_spezifikation-customer-management software_spezifikation-digital-service-management software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-service-stammdatenmanagement\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-service-stammdatenmanagement-705x353.jpg);\"  title=\"lmobile-service-stammdatenmanagement\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Master data management<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/create-checklists\/\"  id='av-masonry-2-item-116008' data-av-masonry-item='116008' class='av-masonry-entry isotope-item post-116008 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-checklists software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-dynamic-forms software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-digitale-checklisten-servicetechniker-im-einsatz-705x353.jpg);\"  title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Digital checklists<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/technical-deployment-planning-software\/\"  id='av-masonry-2-item-115993' data-av-masonry-item='115993' class='av-masonry-entry isotope-item post-115993 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-planning software_spezifikation-field-service-management-en software_spezifikation-graphic-field-planning software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-engineer-planning software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"disponent-digitale-plantafel\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2025\/12\/disponent-digitale-plantafel-705x397.jpg);\"  title=\"disponent-digitale-plantafel\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Deployment planning with digital planning board<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/real-time-reporting\/\"  id='av-masonry-2-item-122677' data-av-masonry-item='122677' class='av-masonry-entry isotope-item post-122677 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion-digital-service-management-reporting funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-service-management-en software_spezifikation-forecast-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-reporting-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-dashboard-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"L-mobile, field service management software, analyses, BI-reporting, reporting\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-reporting-field-service-kpi-705x353.jpg);\"  title=\"L-mobile, field service management software, analyses, BI-reporting, reporting\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Service real-time reporting<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/service-call-management-software\/\"  id='av-masonry-2-item-116010' data-av-masonry-item='116010' class='av-masonry-entry isotope-item post-116010 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-field-service-planning-software software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"servicetechniker-mit-digitaler-checkliste\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/04\/servicetechniker-mit-digitaler-checkliste-705x397.jpg);\"  title=\"servicetechniker-mit-digitaler-checkliste\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Mobile service app<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/\"  id='av-masonry-2-item-115972' data-av-masonry-item='115972' class='av-masonry-entry isotope-item post-115972 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion-digital-service-management-augmented-reality funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-augmented-reality-en software_spezifikation-augmented-support-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-field-service-planning-software software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-augmented-reality-remote-service\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service-705x353.jpg);\"  title=\"lmobile-augmented-reality-remote-service\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Remote service with augmented reality<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/order-processing\/\"  id='av-masonry-2-item-115988' data-av-masonry-item='115988' class='av-masonry-entry isotope-item post-115988 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-service-assignments software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-service-order software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"servicemitarbeiterin-im-innendienst-am-telefon\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/04\/servicemitarbeiterin-im-innendienst-am-telefon.jpg);\"  title=\"servicemitarbeiterin-im-innendienst-am-telefon\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Order processing<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Centralized and transparent master data management is essential in field service in order to schedule and carry out service calls efficiently. By connecting to the existing ERP system, a seamless process without changes in media or duplicate data collection can be implemented. However, a stand-alone solution is also possible with L-mobile service. Customer data, item data, device history records, and much more can be managed centrally and easily in CRM according to your individual needs.<\/p>\n","protected":false},"author":2,"featured_media":122124,"parent":115959,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"funktion_hauptseite":[],"funktion_paket":[5478,5480,5479,5481,5482],"hr_abteilung":[],"software_spezifikation":[5497,5545,5546,5547,5638,5637,5563,5593,5622,5623,5670,5671,5664,5688,4730,4552,5726,5736,5737,5740],"class_list":["post-115973","page","type-page","status-publish","has-post-thumbnail","hentry","funktion_erp-alphaplan-en","funktion_erp-ax-en","funktion_erp-erp-independent","funktion_erp-infor-com-en","funktion_erp-ms-dynamics-en","funktion_erp-proalpha-en","funktion_erp-sage-100-en","funktion_erp-sap-en","funktion_erp-sap-business-one-en","funktion-digital-service-management","funktion_paket-sales-en","funktion_paket-sales-and-service","funktion_paket-sales-pro-en","funktion_paket-service-en","funktion_paket-service-pro-en","software_spezifikation-alphaplan-en","software_spezifikation-business-one-en","software_spezifikation-crm-en","software_spezifikation-crm-system-en","software_spezifikation-customer-administration","software_spezifikation-customer-management","software_spezifikation-digital-service-management","software_spezifikation-field-service-management-en","software_spezifikation-infor-com-en","software_spezifikation-infranet-en","software_spezifikation-microsoft-dynamics-365-business-central-en","software_spezifikation-microsoft-dynamics-nav-en","software_spezifikation-ms-dynamics-en","software_spezifikation-nav-en","software_spezifikation-proalpha-en","software_spezifikation-sage-100-en","software_spezifikation-sap-en","software_spezifikation-service-4-0-en","software_spezifikation-service-management-en","software_spezifikation-software-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Master data management in field service with L-mobile service<\/title>\n<meta name=\"description\" content=\"Centralized master data management with field service management software without duplicate or manual data collection thanks to connection to the ERP system\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/master-data-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Master data management\" \/>\n<meta property=\"og:description\" content=\"Centralized and transparent master data management is essential in field service in order to schedule and carry out service calls efficiently. By connecting to the existing ERP system, a seamless process without changes in media or duplicate data collection can be implemented. However, a stand-alone solution is also possible with L-mobile service. 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