{"id":115972,"date":"2023-02-22T15:07:48","date_gmt":"2023-02-22T14:07:48","guid":{"rendered":"https:\/\/l-mobile.com\/?page_id=115972"},"modified":"2025-08-15T11:36:59","modified_gmt":"2025-08-15T09:36:59","slug":"augmented-reality-in-field-service-management","status":"publish","type":"page","link":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/","title":{"rendered":"Remote service with augmented reality"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ly9ldrt-02cceebdced1bb1bd76e88fa298ccbc4\">\n.avia-section.av-1ly9ldrt-02cceebdced1bb1bd76e88fa298ccbc4{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-augmented-reality-remote-service.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-1ly9ldrt-02cceebdced1bb1bd76e88fa298ccbc4 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  lmhf avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115972'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ll6ni9l-bb7e84dc4cf004f38c593f24022c86de\">\n.flex_column.av-1ll6ni9l-bb7e84dc4cf004f38c593f24022c86de{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1ll6ni9l-bb7e84dc4cf004f38c593f24022c86de av_one_full  avia-builder-el-1  el_before_av_one_full  avia-builder-el-first  lmh1 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1l0jmjax-fbf853de7234c06ef9d2c465dffde572\">\n#top .av-special-heading.av-1l0jmjax-fbf853de7234c06ef9d2c465dffde572{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1l0jmjax-fbf853de7234c06ef9d2c465dffde572 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1l0jmjax-fbf853de7234c06ef9d2c465dffde572 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1l0jmjax-fbf853de7234c06ef9d2c465dffde572 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Efficient Working with Remote Service: Augmented Reality in Field Service Management <\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1jow1zo9-3516203c19b7cc56e2309e3566264c3c\">\n.flex_column.av-1jow1zo9-3516203c19b7cc56e2309e3566264c3c{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1jow1zo9-3516203c19b7cc56e2309e3566264c3c av_one_full  avia-builder-el-3  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-1jeayfcp-34428f739192b48de1e37ac5ae0db61e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Take advantage of the possibilities of <strong>remote service<\/strong> to improve the quality of your customer service and <strong>optimize your first-time fix rate<\/strong>. With the help of the <strong>integrated augmented reality solution<\/strong> of the <strong>L-mobile service<\/strong> field service management software, service calls can be carried out more quickly, the productivity of service technicians can be increased, and field service work can be made simpler and more efficient.<\/p>\n<p>Using the <strong>mobile service app<\/strong>, both service technicians and your customers themselves can use the AR solution to <strong>contact experts in your service organization<\/strong> in order to fix malfunctions and faults on machines, production lines, or systems. This <strong>saves you time<\/strong>, <strong>reduces travel costs<\/strong>, and allows you to respond more quickly to your customers\u2019 problems, which in turn reduces the downtime of devices\u2014ensuring customer satisfaction with the service you provide.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container av-1gxp4bkp-f5fcd54a79c0a3d8736a1fdfb5282437 main_color av-switch-768  avia-builder-el-5  el_after_av_section  el_before_av_section  lmsmf av-sticky-submenu submenu-not-first container_wrap fullsize' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\"><span class='avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='list' data-av_iconset='svg_entypo-fontello'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"32\" viewBox=\"0 0 22 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>List<\/title>\n<desc id='av-svg-desc-1'>List<\/desc>\n<path d=\"M3.2 20.8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 14.4q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM9.6 11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2zM20.8 14.4q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2zM20.8 20.8q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2z\"><\/path>\n<\/svg><\/span><span class=\"av-current-placeholder\">Menu<\/span><\/a><ul id='av-custom-submenu-1' class='av-subnav-menu' role='menu'>\n<li class='menu-item av-1gow0us9-4f38bb32018ec06702b23384481450d3 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-1' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Field service management software<\/span><\/a><\/li>\n<li class='menu-item av-1g8gmzll-d5e9003165f9a94855a7458bcabea358 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-2' role='menuitem'><a href='https:\/\/l-mobile.com\/geschaeftsfelder\/digitales-service-management\/erp-integration-der-mobilen-field-serviceloesung-l-mobile-service\/'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>ERP integration<\/span><\/a><\/li>\n<li class='menu-item av-52m7r3t-62fdaf13c1760985473610a6d41f67f4 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-3' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/interactive\/contact\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contact us<\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div>\n<div id='av_section_2'  class='avia-section av-1eirlfdl-caae57de2d6241449835297670e3e07f main_color avia-section-default avia-no-border-styling  avia-builder-el-6  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115972'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1ds6j4ft-bc7ba77cfd4f83e54c2c0668d0528a64 av_one_full  avia-builder-el-7  el_before_av_one_full  avia-builder-el-first  lmh2 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1dhir3w9-8b0bab57a873d863b3904fa93f5272fa\">\n#top .av-special-heading.av-1dhir3w9-8b0bab57a873d863b3904fa93f5272fa{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1dhir3w9-8b0bab57a873d863b3904fa93f5272fa .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1dhir3w9-8b0bab57a873d863b3904fa93f5272fa .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1dhir3w9-8b0bab57a873d863b3904fa93f5272fa av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-8  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Remote service and augmented reality: The path to the field service of the future<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-1cxh1ge1-2ae3094b19a121d895bb6d24c299a070 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Repairs, maintenance, installation, and quality testing\u2014there are many types of service calls that field service technicians have to handle on a daily basis. The <strong>complexity of the calls<\/strong> can therefore vary greatly. While the technician may find it a breeze to install a machine, they are later faced with the question of how to best repair the system. Of course, the service technicians in your technical field service usually have extensive <strong>expertise<\/strong> and <strong>first-rate skills<\/strong> for field service work. Nevertheless, there are times when <strong>support is needed to fix the customer\u2019s problems<\/strong>. However, this usually delays the service call, as another visit to the customer is required. While this mainly causes annoyance for your customers, it also costs you time, money, and valuable staff resources that cannot be used elsewhere at that moment.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-1ci4j709-4acd8ece7b01741a4b38aec9c068f117 sc-av_one_full av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-1ci4j709-4acd8ece7b01741a4b38aec9c068f117 av_one_full  avia-builder-el-10  el_after_av_one_full  avia-builder-el-last  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-1c43f1dl-b9532e37d957fb2dd7f4860e7d07454a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Using <strong>augmented reality (AR) in field service management<\/strong> enhances your customer service with the addition of a first-rate <strong>remote service<\/strong>. This helps your service technicians to carry out repairs or maintenance on site at the customer\u2019s location <strong>quickly, efficiently, and without errors<\/strong>, even in the event of questions or problems. Experts and colleagues are contacted via <strong>video call<\/strong> using the integrated augmented reality function in L-mobile service. Using their tablet or smartphone, the service technician can bring in their colleague <strong>live on the service call<\/strong>, so they can provide remote service using <strong>virtual symbols<\/strong>, <strong>drawings<\/strong>, <strong>spoken instructions<\/strong>, or <strong>chat messages<\/strong>. The technician is guided quickly and precisely through the service call so that they can complete it successfully\u2014without their colleague having to travel out to the customer.<\/p>\n<p>The assistance provided by remote service using augmented reality is <strong>fully documented by L-mobile service<\/strong>. <strong>Notes<\/strong>, <strong>images<\/strong>, and <strong>screenshots<\/strong> are stored directly in the associated field service order. This makes it possible to build up a <strong>transparent and comprehensive knowledgebase<\/strong> for future service calls, which all service technicians can access via the mobile service app. In addition to the increased transparency, working with remote service also helps to reduce the resources and costs involved in the service process. After all, traveling to the customer\u2019s location is expensive, especially when several visits are needed to fix a problem. With the help of augmented reality, you can <strong>reduce the additional time required<\/strong> at the customer\u2019s location and <strong>thus save<\/strong> <strong>travel costs and resources<\/strong>. Instead, the expert knowledge of your service employees can be deployed remotely, flexibly, and cost-effectively.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ajnrgop-2a5de59d058e5ecc35cb1d776b66e9f1\">\n.avia-section.av-1ajnrgop-2a5de59d058e5ecc35cb1d776b66e9f1{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-1ajnrgop-2a5de59d058e5ecc35cb1d776b66e9f1 main_color avia-section-default avia-no-border-styling  avia-builder-el-12  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115972'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-1a6cfdjt-e0122e9ca42bcef1f79638657d1a59d2 av_one_full  avia-builder-el-13  avia-builder-el-no-sibling  lmh2w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4kw7n95-48b8426c55e92c9a90c7a5b3b5b6e9bb\">\n#top .av-special-heading.av-4kw7n95-48b8426c55e92c9a90c7a5b3b5b6e9bb{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-4kw7n95-48b8426c55e92c9a90c7a5b3b5b6e9bb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-4kw7n95-48b8426c55e92c9a90c7a5b3b5b6e9bb .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-4kw7n95-48b8426c55e92c9a90c7a5b3b5b6e9bb .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-4kw7n95-48b8426c55e92c9a90c7a5b3b5b6e9bb av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-14  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Simple functions for remote service in technical field service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-19feme9l-517e23986b7c9c3344f36b2af77507ec\">\n#top .av_textblock_section.av-19feme9l-517e23986b7c9c3344f36b2af77507ec .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-19feme9l-517e23986b7c9c3344f36b2af77507ec '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Augmented reality in field service management provides you and your service team with various options for implementing remote service. The L-mobile service field service management software features an <strong>integrated remote service module<\/strong> that your service technicians can use via the <strong>mobile service app<\/strong>. Whether via tablet, smartphone, or smart glasses, one call is all it takes for your experts to remotely attend the service call. With a clear view of the working environment, your employees are able to support the technical field service staff using symbols, drawings, SMS, or simple spoken instructions and help them complete the field service order. All remote service calls are <strong>documented in a transparent service history<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-18t6do2h-794494d546d378998d97d5015b624e98\">\n.av-tab-section-outer-container.av-18t6do2h-794494d546d378998d97d5015b624e98 .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-18t6do2h-794494d546d378998d97d5015b624e98 .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-16  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-18t6do2h-794494d546d378998d97d5015b624e98'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#remote-service-via-video-call' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-18ajr09l-594567aa31387069d6e656897e1a9656 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-fontello' data-av_icon='\uf10a' data-av_iconfont='fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Remote service via video call<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#visual-instructions' data-av-tab-section-title='2' class='av-section-tab-title  av-142a76rd-53ee82e524d69939f2680d79d2dec6bb av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue855' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Visual instructions<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#complete-documentation' data-av-tab-section-title='3' class='av-section-tab-title  av-105wyluh-71fdd32dca2facced4dbcce35cd26bc4 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue850' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Complete documentation<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Previous<\/title>\n<desc id='av-svg-desc-2'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Next<\/title>\n<desc id='av-svg-desc-3'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:300vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-18ajr09l-594567aa31387069d6e656897e1a9656\">\n.av-layout-tab.av-18ajr09l-594567aa31387069d6e656897e1a9656{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-18ajr09l-594567aa31387069d6e656897e1a9656 av-animation-delay-container  avia-builder-el-17  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"remote-service-via-video-call\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-183824ft-32e25be68ef21a79180da5fe5e7302e1 av_one_full  avia-builder-el-18  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-17h2o9y1-14c60b84a43ed03796155ec6a1d884aa\">\n#top .av-special-heading.av-17h2o9y1-14c60b84a43ed03796155ec6a1d884aa{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-17h2o9y1-14c60b84a43ed03796155ec6a1d884aa .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-17h2o9y1-14c60b84a43ed03796155ec6a1d884aa .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-17h2o9y1-14c60b84a43ed03796155ec6a1d884aa .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-17h2o9y1-14c60b84a43ed03796155ec6a1d884aa .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-17h2o9y1-14c60b84a43ed03796155ec6a1d884aa .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-17h2o9y1-14c60b84a43ed03796155ec6a1d884aa av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-19  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Remote service at the customer\u2019s location via video call<\/h3><div class='av-subheading av-subheading_below'><p>Contact experts via a mobile field service order<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-16ubhypl-070216d22d0114906617faef724eb850 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-16ubhypl-070216d22d0114906617faef724eb850 av_one_half  avia-builder-el-20  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-16paswm1-99a83e9f9bd1d58ea672c751d8ddab2f avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-21  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-16paswm1-99a83e9f9bd1d58ea672c751d8ddab2f__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-16paswm1-99a83e9f9bd1d58ea672c751d8ddab2f__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>The appropriate expert can be selected in the mobile field service order and contacted via video call<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-augmented-reality-remote-service-videoanruf-starten.jpg' width='700' height='500' title='l-mobile-augmented-reality-remote-service-videoanruf-starten' alt='L-mobile, Field Service Management Software, Remote Service, Augmented Reality, Videoanruf starten'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-15gwcbo9-0dbe6667217e3957c90c2d427724e2de av_one_half  avia-builder-el-22  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-1510hh4p-4754b7222eaf29eb1b188ad93d03ce46 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The repair, maintenance, and installation of different machines and systems generally involves varying levels of complexity. Accordingly, <strong>specialist knowledge<\/strong> is sometimes required in order to be able to <strong>successfully complete a service call<\/strong>. If service technicians discover that they lack the necessary knowledge when on site at the customer\u2019s location, <strong>experts can be easily brought in to assist<\/strong> <strong>with the service call<\/strong>\u2014without them having to travel out to the customer. Augmented reality technology enables easy knowledge transfer via <strong>video call<\/strong>. The service technician can call up the field service order on their chosen mobile device and select the remote service function from there. Using the search function, they can <strong>find the relevant colleague in a flash<\/strong> and instantly see whether they are currently online. If this is the case, a <strong>video call can be started<\/strong>, via which the expert can give your service technician the specific guidance and instructions required. If the expert is not online, they can still be <strong>assigned a task<\/strong> and another colleague can be contacted.<\/p>\n<p>During remote service, the service technician can provide the expert with a view of the service call and the relevant machines via their <strong>tablet<\/strong>, <strong>smartphone<\/strong>, or special <strong>augmented reality smart glasses<\/strong>. This allows the expert to see what the technician can see and assist them in fixing the problem.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-142a76rd-53ee82e524d69939f2680d79d2dec6bb\">\n.av-layout-tab.av-142a76rd-53ee82e524d69939f2680d79d2dec6bb{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-142a76rd-53ee82e524d69939f2680d79d2dec6bb av-animation-delay-container  avia-builder-el-24  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"visual-instructions\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-13lcf0zd-ee2ca8a5f23a35ef850b34b19f475f77 av_one_full  avia-builder-el-25  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13exnewp-a45c91c8d195762cd08aaa679fad4fe8\">\n#top .av-special-heading.av-13exnewp-a45c91c8d195762cd08aaa679fad4fe8{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-13exnewp-a45c91c8d195762cd08aaa679fad4fe8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-13exnewp-a45c91c8d195762cd08aaa679fad4fe8 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-13exnewp-a45c91c8d195762cd08aaa679fad4fe8 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-13exnewp-a45c91c8d195762cd08aaa679fad4fe8 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-13exnewp-a45c91c8d195762cd08aaa679fad4fe8 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-13exnewp-a45c91c8d195762cd08aaa679fad4fe8 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-26  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Visual instructions during remote service<\/h3><div class='av-subheading av-subheading_below'><p>Supporting the technician with drawings and images<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-130wnjll-5c3f464327e8a2853b57681cefb872e9 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-130wnjll-5c3f464327e8a2853b57681cefb872e9 av_one_half  avia-builder-el-27  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-12a8wsft-84a3c1171e2ef094bf5d45bc8dc6961c avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-28  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-2' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-12a8wsft-84a3c1171e2ef094bf5d45bc8dc6961c__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-12a8wsft-84a3c1171e2ef094bf5d45bc8dc6961c__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>Remote service allows experts to guide your technicians through the repair or maintenance work with visual instructions<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-augmented-reality-remote-service-aktiver-videoanruf.jpg' width='700' height='500' title='l-mobile-augmented-reality-remote-service-aktiver-videoanruf' alt='L-mobile, Field Service Management Software, Remote Service, Augmented Reality, Videoanruf im technischen Au\u00dfendienst'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-11kpj83d-a7b887ea52a3f4283ee01af6a6b5b246 av_one_half  avia-builder-el-29  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-113uq8c9-b60445d8d8e9f8f97eb3cdec2387d143 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>As soon as a service technician has made contact with an expert for remote service support, the expert can of course guide them by providing verbal instructions. But that\u2019s not always enough. Sometimes remote service requires <strong>additional support in the form of visual instructions<\/strong>, so that the technician can complete the service call more quickly and easily. With the augmented reality function of L-mobile service, the expert can therefore support your technician with various <strong>symbols<\/strong>, <strong>drawings<\/strong>, or <strong>SMS<\/strong> if required. For example, if a technician cannot find a hidden switch despite their colleague\u2019s description, they can simply show them the location via a <strong>visual marking<\/strong> which the technician can see on their mobile device.<\/p>\n<p>Supporting technical field service staff via remote service also offers another advantage. <strong>Service technicians receive<\/strong> <strong>continuous training<\/strong> and can <strong>continue to improve their knowledge and skills<\/strong>, so that they will be able to successfully complete service calls without assistance in the future.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-105wyluh-71fdd32dca2facced4dbcce35cd26bc4\">\n.av-layout-tab.av-105wyluh-71fdd32dca2facced4dbcce35cd26bc4{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-105wyluh-71fdd32dca2facced4dbcce35cd26bc4 av-animation-delay-container  avia-builder-el-31  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"complete-documentation\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-zi0gt89-054d133882e17afa79aa5f87834c7f77 av_one_full  avia-builder-el-32  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-z5033mh-c2699589e556babf885f79e3e01a4f7c\">\n#top .av-special-heading.av-z5033mh-c2699589e556babf885f79e3e01a4f7c{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-z5033mh-c2699589e556babf885f79e3e01a4f7c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-z5033mh-c2699589e556babf885f79e3e01a4f7c .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-z5033mh-c2699589e556babf885f79e3e01a4f7c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-z5033mh-c2699589e556babf885f79e3e01a4f7c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-z5033mh-c2699589e556babf885f79e3e01a4f7c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-z5033mh-c2699589e556babf885f79e3e01a4f7c av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-33  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Complete documentation of remote service calls<\/h3><div class='av-subheading av-subheading_below'><p>Store all data centrally in the customer\u2019s service history<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-ym1fheh-63a1d7265ca1453d72a7d1e5754756f6 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-ym1fheh-63a1d7265ca1453d72a7d1e5754756f6 av_one_half  avia-builder-el-34  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-y3pec61-6457cd4933ce317773aaf8d4e00ed644 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-35  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-3' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-y3pec61-6457cd4933ce317773aaf8d4e00ed644__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-3' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-y3pec61-6457cd4933ce317773aaf8d4e00ed644__0 avia-caption'><div class=\"avia-inner-caption\"><div class='avia-caption-content '  itemprop=\"description\" ><p>The entire remote service call is stored in the associated field service order together with all the information<\/p>\n<\/div><\/div><\/div><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/l-mobile-augmented-reality-remote-service-dokumentation-telefonat.jpg' width='700' height='500' title='l-mobile-augmented-reality-remote-service-dokumentation-telefonat' alt='L-mobile, Field Service Management Software, Remote Service, Augmented Reality, Dokumentation, Servicehistorie'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-xe4lbyx-fd1cfefa0008108709db5a5e69b617e3 av_one_half  avia-builder-el-36  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-x0ydkmx-4669f961155e5692aa149312e7038959 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>During the service call, the service technician can take <strong>pictures<\/strong>, <strong>videos<\/strong>, and <strong>screenshots<\/strong> as part of remote service in order to document work steps. L-mobile service <strong>automatically saves all documents in the associated field service order<\/strong> so that all information is <strong>available centrally<\/strong> for future service calls. This saves you time and money in the long run, as a wide range of solutions to problems can be accessed quickly and easily\u2014even without remote service.<\/p>\n<p>At the same time, the <strong>entire remote service call is documented in the service history<\/strong>. The time, duration, and the colleague called via the augmented reality function can be transparently traced. Notes can also be added, which your service team can use to build up a comprehensive knowledgebase for future service calls.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-w0udl95-6b23945f0d4a74120c6ab005a027b54d\">\n.avia-section.av-w0udl95-6b23945f0d4a74120c6ab005a027b54d{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-w0udl95-6b23945f0d4a74120c6ab005a027b54d main_color avia-section-default avia-no-border-styling  avia-builder-el-38  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115972'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-vlp6ym1-32d79b51c6346ca557b85c4f10cec73b sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vlp6ym1-32d79b51c6346ca557b85c4f10cec73b\">\n.flex_column.av-vlp6ym1-32d79b51c6346ca557b85c4f10cec73b{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-vlp6ym1-32d79b51c6346ca557b85c4f10cec73b av_one_full  avia-builder-el-39  el_before_av_hr  avia-builder-el-first  lmh3w first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-uzlezg9-cec5c4d2407d7e1dc0dd09e65c293e95\">\n#top .av-special-heading.av-uzlezg9-cec5c4d2407d7e1dc0dd09e65c293e95{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-uzlezg9-cec5c4d2407d7e1dc0dd09e65c293e95 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-uzlezg9-cec5c4d2407d7e1dc0dd09e65c293e95 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-uzlezg9-cec5c4d2407d7e1dc0dd09e65c293e95 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-uzlezg9-cec5c4d2407d7e1dc0dd09e65c293e95 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-uzlezg9-cec5c4d2407d7e1dc0dd09e65c293e95 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-uzlezg9-cec5c4d2407d7e1dc0dd09e65c293e95 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-uzlezg9-cec5c4d2407d7e1dc0dd09e65c293e95 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-40  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Goals that you can achieve with the use of remote service<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ug136t5-89b7a4dfc23e3e8a83f48ecccfad3244\">\n#top .hr.hr-invisible.av-ug136t5-89b7a4dfc23e3e8a83f48ecccfad3244{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-ug136t5-89b7a4dfc23e3e8a83f48ecccfad3244 hr-invisible  avia-builder-el-41  el_after_av_one_full  el_before_av_one_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-tyt089l-28af2127a94cc041bff3d27b267e5e4d sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-tyt089l-28af2127a94cc041bff3d27b267e5e4d\">\n#top .flex_column_table.av-equal-height-column-flextable.av-tyt089l-28af2127a94cc041bff3d27b267e5e4d{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-tyt089l-28af2127a94cc041bff3d27b267e5e4d{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-tyt089l-28af2127a94cc041bff3d27b267e5e4d av_one_third  avia-builder-el-42  el_after_av_hr  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-thf5d5l-6494a4a7114f0b23383f0ae48186bb32\">\n#top .av-special-heading.av-thf5d5l-6494a4a7114f0b23383f0ae48186bb32{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-thf5d5l-6494a4a7114f0b23383f0ae48186bb32 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-thf5d5l-6494a4a7114f0b23383f0ae48186bb32 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-thf5d5l-6494a4a7114f0b23383f0ae48186bb32 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-thf5d5l-6494a4a7114f0b23383f0ae48186bb32 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-43  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Faster handling of service calls<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2wxv115-41e56cc730bfbbce132a45829c1c959b\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2wxv115-41e56cc730bfbbce132a45829c1c959b{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2wxv115-41e56cc730bfbbce132a45829c1c959b{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2wxv115-41e56cc730bfbbce132a45829c1c959b av_one_third  avia-builder-el-44  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-sl86yzd-0f2b4c602568155ba8e65a74f259fd88\">\n#top .av-special-heading.av-sl86yzd-0f2b4c602568155ba8e65a74f259fd88{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-sl86yzd-0f2b4c602568155ba8e65a74f259fd88 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-sl86yzd-0f2b4c602568155ba8e65a74f259fd88 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-sl86yzd-0f2b4c602568155ba8e65a74f259fd88 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-sl86yzd-0f2b4c602568155ba8e65a74f259fd88 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-45  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Cost and time savings<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2tmdbx5-c9caff700a6c2b0738c6312e83be73eb\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2tmdbx5-c9caff700a6c2b0738c6312e83be73eb{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-2tmdbx5-c9caff700a6c2b0738c6312e83be73eb{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-2tmdbx5-c9caff700a6c2b0738c6312e83be73eb av_one_third  avia-builder-el-46  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rml8pll-dfe0ccaf094efc6df05de353a490c659\">\n#top .av-special-heading.av-rml8pll-dfe0ccaf094efc6df05de353a490c659{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-rml8pll-dfe0ccaf094efc6df05de353a490c659 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-rml8pll-dfe0ccaf094efc6df05de353a490c659 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-rml8pll-dfe0ccaf094efc6df05de353a490c659 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-rml8pll-dfe0ccaf094efc6df05de353a490c659 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-47  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Increased first-time fix rate<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-rar2ms9-9d79fa9a0447f41410cf7c39c778f11e sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rar2ms9-9d79fa9a0447f41410cf7c39c778f11e\">\n#top .flex_column_table.av-equal-height-column-flextable.av-rar2ms9-9d79fa9a0447f41410cf7c39c778f11e{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-rar2ms9-9d79fa9a0447f41410cf7c39c778f11e{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-rar2ms9-9d79fa9a0447f41410cf7c39c778f11e av_one_third  avia-builder-el-48  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r0nas61-bf5ce40fbb2a064a0be1a1c91245dff5\">\n#top .av-special-heading.av-r0nas61-bf5ce40fbb2a064a0be1a1c91245dff5{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-r0nas61-bf5ce40fbb2a064a0be1a1c91245dff5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-r0nas61-bf5ce40fbb2a064a0be1a1c91245dff5 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-r0nas61-bf5ce40fbb2a064a0be1a1c91245dff5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-r0nas61-bf5ce40fbb2a064a0be1a1c91245dff5 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-49  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Frist-rate service quality<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qiojlq1-705ead03bc681ad12121caf79e075b9f\">\n#top .flex_column_table.av-equal-height-column-flextable.av-qiojlq1-705ead03bc681ad12121caf79e075b9f{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-qiojlq1-705ead03bc681ad12121caf79e075b9f{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-qiojlq1-705ead03bc681ad12121caf79e075b9f av_one_third  avia-builder-el-50  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-q51f4t5-c81cd162fdd88f1d361d62fcb32d06fd\">\n#top .av-special-heading.av-q51f4t5-c81cd162fdd88f1d361d62fcb32d06fd{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-q51f4t5-c81cd162fdd88f1d361d62fcb32d06fd .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-q51f4t5-c81cd162fdd88f1d361d62fcb32d06fd .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-q51f4t5-c81cd162fdd88f1d361d62fcb32d06fd .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-q51f4t5-c81cd162fdd88f1d361d62fcb32d06fd av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-51  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Greater flexibility and transparency<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-plgfreh-d651bcc72af3ae4dcb2c99c6296b53c0\">\n#top .flex_column_table.av-equal-height-column-flextable.av-plgfreh-d651bcc72af3ae4dcb2c99c6296b53c0{\nmargin-top:0px;\nmargin-bottom:25px;\n}\n.flex_column.av-plgfreh-d651bcc72af3ae4dcb2c99c6296b53c0{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-plgfreh-d651bcc72af3ae4dcb2c99c6296b53c0 av_one_third  avia-builder-el-52  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2hua9q1-0669862c658b001ecb99d3691aa928fa\">\n#top .av-special-heading.av-2hua9q1-0669862c658b001ecb99d3691aa928fa{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-2hua9q1-0669862c658b001ecb99d3691aa928fa .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2hua9q1-0669862c658b001ecb99d3691aa928fa .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-2hua9q1-0669862c658b001ecb99d3691aa928fa .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2hua9q1-0669862c658b001ecb99d3691aa928fa av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-53  avia-builder-el-no-sibling  av-linked-heading'><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Reduced downtime for the customer<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-8xh5q1-0e960a22cc0d59802639205640093dc9 main_color avia-section-default avia-no-border-styling  avia-builder-el-54  el_after_av_section  el_before_av_section  lmhes lmhfr lmhhu lmhen avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115972'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-o9gaywp-34d9dd93bcb7c2b0c3f73c6ffeeab375 av_one_full  avia-builder-el-55  avia-builder-el-no-sibling  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93\">\n#top .av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-nmtj9jt-e02d0a38775ac8a5bf555fc820b5bf93 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-56  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Die passende Hardware f\u00fcr den Remote Service<\/h3><div class='av-subheading av-subheading_below'><p>Rugged Tablets und Augmented Reality Equipment f\u00fcr den Einsatz im Field Service Management<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-nb8poxl-92dd74f241647c227dc884ff1b22424d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Damit Ihre Servicetechniker im Au\u00dfendienst erfolgreich mit der <strong>mobilen Service App von L-mobile service<\/strong> arbeiten k\u00f6nnen, bedarf es der <strong>passenden Hardware<\/strong>. Klassische Consumer Tablets sind den robusten Umgebungen im Field Service oft nicht gewachsen und halten St\u00fcrze, Verschmutzungen und Temperaturunterschiede nicht immer besonders gut aus. <strong>Rugged Tablets<\/strong> dagegen sind speziell f\u00fcr den industriellen Gebrauch gefertigte Tablets, die sich <strong>ideal f\u00fcr den Einsatz im Field Service<\/strong> eignen \u2013 und mit denen sich auch ein <strong>Remote Service<\/strong> hervorragend realisieren l\u00e4sst. In unserem <strong>Hardwareshop<\/strong> finden Sie neben einer umfassenden Auswahl an <strong>Tablets<\/strong> au\u00dferdem passende <strong>Augmented Reality Hardware<\/strong> in Form von <strong>Datenbrillen<\/strong>, die ebenfalls f\u00fcr den Remote Service mit L-mobile service genutzt werden k\u00f6nnen.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-mqspmwp-466f3ec040b36dbb3bd1bd590fd39dac-wrap avia-button-right  avia-builder-el-58  el_after_av_textblock  el_before_av_hr '><a href='https:\/\/l-mobile.com\/geschaeftsfelder\/hardware-shop\/'  class='avia-button av-mqspmwp-466f3ec040b36dbb3bd1bd590fd39dac av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Zum Hardwareshop\"><span class='avia_iconbox_title' >Zum Hardwareshop<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m6vl0rd-8d566c54e5fab59e1a529e2847bdc965\">\n#top .hr.hr-invisible.av-m6vl0rd-8d566c54e5fab59e1a529e2847bdc965{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-m6vl0rd-8d566c54e5fab59e1a529e2847bdc965 hr-invisible  avia-builder-el-59  el_after_av_button  el_before_av_productslider '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div class=\"clear\"><\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lj2s43d-5f8dd29bd77b6efad0c39addc22f5bdc\">\n.avia-section.av-lj2s43d-5f8dd29bd77b6efad0c39addc22f5bdc{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2024\/09\/service_days_web_2019-28.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_6'  class='avia-section av-lj2s43d-5f8dd29bd77b6efad0c39addc22f5bdc main_color avia-section-large avia-no-shadow  avia-builder-el-61  el_after_av_section  el_before_av_section  lmibox1 avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115972'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-kzglvh5-00030d73291989b1716d18c1bbf66278 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kzglvh5-00030d73291989b1716d18c1bbf66278\">\n.flex_column.av-kzglvh5-00030d73291989b1716d18c1bbf66278{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-kzglvh5-00030d73291989b1716d18c1bbf66278 av_one_full  avia-builder-el-62  el_before_av_one_third  avia-builder-el-first  lmh2w first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kakicvt-6d5223f9e98ed81fdd33d19d8ec70999\">\n#top .av-special-heading.av-kakicvt-6d5223f9e98ed81fdd33d19d8ec70999{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-kakicvt-6d5223f9e98ed81fdd33d19d8ec70999 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kakicvt-6d5223f9e98ed81fdd33d19d8ec70999 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-kakicvt-6d5223f9e98ed81fdd33d19d8ec70999 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kakicvt-6d5223f9e98ed81fdd33d19d8ec70999 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-63  avia-builder-el-no-sibling  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Advantages of remote service and augmented reality for maintenance and service<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-jzqs0ah-a85306d4c2da01b7d702fcbad3243471 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jzqs0ah-a85306d4c2da01b7d702fcbad3243471\">\n.flex_column.av-jzqs0ah-a85306d4c2da01b7d702fcbad3243471{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-jzqs0ah-a85306d4c2da01b7d702fcbad3243471 av_one_third  avia-builder-el-64  el_after_av_one_full  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1yj6oyh-1b2833ac3a4d0800b290cb681717a196\">\n.iconbox.av-1yj6oyh-1b2833ac3a4d0800b290cb681717a196 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1yj6oyh-1b2833ac3a4d0800b290cb681717a196 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1yj6oyh-1b2833ac3a4d0800b290cb681717a196 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1yj6oyh-1b2833ac3a4d0800b290cb681717a196 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1yj6oyh-1b2833ac3a4d0800b290cb681717a196 av-no-box  avia-builder-el-65  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Simple training for new service technicians\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Simple training for new service technicians<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Everyone starts small. This also applies to your technical field service employees. When new colleagues are supported during service calls with <strong>remote service<\/strong>, they can <strong>easily get practical work experience and apply what they have learned directly<\/strong>. This means that service technicians can be sent out on service calls on their own more quickly and do not have to be supervised by experienced colleagues.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1w7lfmh-a37f2d017c7c105e387c4001c72fd1b3\">\n.flex_column.av-1w7lfmh-a37f2d017c7c105e387c4001c72fd1b3{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-1w7lfmh-a37f2d017c7c105e387c4001c72fd1b3 av_one_third  avia-builder-el-66  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-iqn2nax-3cd3086d9f58e1f7e073e28fa3936534\">\n.iconbox.av-iqn2nax-3cd3086d9f58e1f7e073e28fa3936534 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-iqn2nax-3cd3086d9f58e1f7e073e28fa3936534 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-iqn2nax-3cd3086d9f58e1f7e073e28fa3936534 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-iqn2nax-3cd3086d9f58e1f7e073e28fa3936534 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-iqn2nax-3cd3086d9f58e1f7e073e28fa3936534 av-no-box  avia-builder-el-67  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Reduce travel expenses\"><div class='iconbox_icon heading-color avia-iconfont avia-font-fontello' data-av_icon='\ue802' data-av_iconfont='fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Reduce travel expenses<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p><strong>Using remote service can reduce travel expenses<\/strong> for both national and international service calls. Via the mobile service app and augmented reality, service technicians can communicate with experts at other locations around the world, without the experts themselves having to travel out to the assignment location.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-i59flll-91b396dcb3544eebaf6db3dcdb0185bf\">\n.flex_column.av-i59flll-91b396dcb3544eebaf6db3dcdb0185bf{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-i59flll-91b396dcb3544eebaf6db3dcdb0185bf av_one_third  avia-builder-el-68  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hoyr23d-32c8f207356a7fd933d26b463d94e561\">\n.iconbox.av-hoyr23d-32c8f207356a7fd933d26b463d94e561 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-hoyr23d-32c8f207356a7fd933d26b463d94e561 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-hoyr23d-32c8f207356a7fd933d26b463d94e561 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-hoyr23d-32c8f207356a7fd933d26b463d94e561 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-hoyr23d-32c8f207356a7fd933d26b463d94e561 av-no-box  avia-builder-el-69  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Easier communication in the service team\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue83c' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Easier communication in the service team<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>When a service technician requires spontaneous support, communication via email or phone can be very challenging. It can be difficult to describe the problem and something may end up being misunderstood, which costs valuable time and causes a lot of stress. With remote service, verbal and visual <strong>communication<\/strong> between the technician and expert takes place <strong>in real time<\/strong> and is made <strong>much easier<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-h4y1ubd-624f830eb9ae166cfd60b2fe7cc129cb sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-h4y1ubd-624f830eb9ae166cfd60b2fe7cc129cb\">\n.flex_column.av-h4y1ubd-624f830eb9ae166cfd60b2fe7cc129cb{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-h4y1ubd-624f830eb9ae166cfd60b2fe7cc129cb av_one_third  avia-builder-el-70  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gvycgpl-3a2f6e2ba5454dea7201b4701167897c\">\n.iconbox.av-gvycgpl-3a2f6e2ba5454dea7201b4701167897c .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-gvycgpl-3a2f6e2ba5454dea7201b4701167897c .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-gvycgpl-3a2f6e2ba5454dea7201b4701167897c .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-gvycgpl-3a2f6e2ba5454dea7201b4701167897c .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-gvycgpl-3a2f6e2ba5454dea7201b4701167897c av-no-box  avia-builder-el-71  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Transparent documentation\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue850' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Transparent documentation<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>All <strong>measures<\/strong> that were discussed and implemented during a remote service call at the customer\u2019s location are <strong>documented digitally<\/strong> in L-mobile service. This means that the malfunction or fault can be fixed even more quickly on future visits to the same machine.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gg1lgrd-f8c140b79ee161cfad1918d2b05b06e0\">\n.flex_column.av-gg1lgrd-f8c140b79ee161cfad1918d2b05b06e0{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-gg1lgrd-f8c140b79ee161cfad1918d2b05b06e0 av_one_third  avia-builder-el-72  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fzxzzcp-3ac172f2cc9d23dad242dc2f15e002d2\">\n.iconbox.av-fzxzzcp-3ac172f2cc9d23dad242dc2f15e002d2 .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-fzxzzcp-3ac172f2cc9d23dad242dc2f15e002d2 .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-fzxzzcp-3ac172f2cc9d23dad242dc2f15e002d2 .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-fzxzzcp-3ac172f2cc9d23dad242dc2f15e002d2 .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-fzxzzcp-3ac172f2cc9d23dad242dc2f15e002d2 av-no-box  avia-builder-el-73  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Simple problem solving by the customer\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue82b' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Simple problem solving by the customer<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>For simple system updates, it is often no longer necessary to spend time and money sending a service technician out to the customer. Instead, an expert can <strong>guide the customer through the work steps via augmented reality<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fd7u3uh-079a80cc459b80a044c995967349cbad\">\n.flex_column.av-fd7u3uh-079a80cc459b80a044c995967349cbad{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:15px 15px 15px 15px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-fd7u3uh-079a80cc459b80a044c995967349cbad av_one_third  avia-builder-el-74  el_after_av_one_third  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1huzm0p-d4e7991575816932cbdada3796eeffcb\">\n.iconbox.av-1huzm0p-d4e7991575816932cbdada3796eeffcb .iconbox_icon{\nbackground-color:#ffffff;\nborder:1px solid #009acd;\ncolor:#009acd;\n}\n.iconbox.av-1huzm0p-d4e7991575816932cbdada3796eeffcb .iconbox_icon.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top #wrap_all .iconbox.av-1huzm0p-d4e7991575816932cbdada3796eeffcb .iconbox_content_title{\ncolor:#ffffff;\n}\n.iconbox.av-1huzm0p-d4e7991575816932cbdada3796eeffcb .iconbox_content_container{\ncolor:#ffffff;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-1huzm0p-d4e7991575816932cbdada3796eeffcb av-no-box  avia-builder-el-75  avia-builder-el-no-sibling '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Greater efficiency in the service process\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Greater efficiency in the service process<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p>Instead of creating a delay for the customer by having to arrange another service call, with remote service it is still possible to <strong>fix problems<\/strong> <strong>that same day<\/strong>, even if the technician lacks specialist knowledge\u2014thus optimizing service processes.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-eintmk9-025e8814eb33763c38332b6db87a935a\">\n#top .hr.hr-invisible.av-eintmk9-025e8814eb33763c38332b6db87a935a{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-eintmk9-025e8814eb33763c38332b6db87a935a hr-invisible  avia-builder-el-76  el_after_av_one_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_7'  class='avia-section av-dxps4wp-6ea44a22a32b4d8d74ee73e0fdfb004b main_color avia-section-default avia-no-border-styling  avia-builder-el-77  el_after_av_section  el_before_av_section  lmves lmvhu lmven avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115972'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-djge1yx-864db9ef9a454379e05d1746e180382d av_one_full  avia-builder-el-78  el_before_av_three_fifth  avia-builder-el-first  lmh3b first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1awves9-eeea05d31d59fd1b24ca2612abf122a6\">\n#top .av-special-heading.av-1awves9-eeea05d31d59fd1b24ca2612abf122a6{\npadding-bottom:10px;\ncolor:#009acd;\nfont-size:28px;\n}\nbody .av-special-heading.av-1awves9-eeea05d31d59fd1b24ca2612abf122a6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-1awves9-eeea05d31d59fd1b24ca2612abf122a6 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-1awves9-eeea05d31d59fd1b24ca2612abf122a6 .special-heading-inner-border{\nborder-color:#009acd;\n}\n.av-special-heading.av-1awves9-eeea05d31d59fd1b24ca2612abf122a6 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-1awves9-eeea05d31d59fd1b24ca2612abf122a6 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-1awves9-eeea05d31d59fd1b24ca2612abf122a6 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-1awves9-eeea05d31d59fd1b24ca2612abf122a6 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-79  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >How mobile service calls are handled with the L-mobile service field service management software\u2014including remote service<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Discover the functions and highlights of our field service management software in the free on-demand webcast\u2014when you want, where you want!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-clqf7i1-f3c7e9cc7b2e216fa7950d9e9afd2efb sc-av_three_fifth av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-clqf7i1-f3c7e9cc7b2e216fa7950d9e9afd2efb av_three_fifth  avia-builder-el-80  el_after_av_one_full  el_before_av_two_fifth  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cckgs1l-34b290321cee69900ebbd2d8f997b796\">\n#top .avia-icon-list-container.av-cckgs1l-34b290321cee69900ebbd2d8f997b796 .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-cckgs1l-34b290321cee69900ebbd2d8f997b796 .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n#top #wrap_all .avia-icon-list-container.av-cckgs1l-34b290321cee69900ebbd2d8f997b796 .av_iconlist_title{\ncolor:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-cckgs1l-34b290321cee69900ebbd2d8f997b796  avia-builder-el-81  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-cckgs1l-34b290321cee69900ebbd2d8f997b796 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-1687b3t-8ced1403670eb13469adac82df8017be avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Transparent, mobile, and digital handling of service calls\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Transparent, mobile, and digital handling of service calls<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>In our webcast, we show you how your service technicians can efficiently process field service orders with the mobile service app of L-mobile service and we explain how you can use remote service to do this.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-bg4n0yh-ac1c40da1a510ae131cd250ccbf61d8b avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Live demo of the field service software\u2019s main functions\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Live demo of the field service software\u2019s main functions<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Discover the highlights of L-mobile service in the office and in the field\u2014from order management to automatically generated field service reports.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-anocvtl-621f4a025e6dfeb20f8ada964f04ad6b avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Field service management software in actual use\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Field service management software in actual use<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Learn how one of our customers made their entire service process paperless and field service staff can now work offline and without a network connection.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-a8b71o9-3cf1caa63ce9d7a7ca4d53737ac64d49\">\n.flex_column.av-a8b71o9-3cf1caa63ce9d7a7ca4d53737ac64d49{\npadding:0 0 0 0;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-a8b71o9-3cf1caa63ce9d7a7ca4d53737ac64d49 av_two_fifth  avia-builder-el-82  el_after_av_three_fifth  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-a02glrt-33d7f6437147f4b38e353299b9536f67 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Digitales Field Service Management | L-mobile Software-Demo\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/EewG_lMsZJo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9auc4rd-2b8d0ad478ef0d39af145c9fe701e42e\">\n#top .hr.hr-invisible.av-9auc4rd-2b8d0ad478ef0d39af145c9fe701e42e{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-9auc4rd-2b8d0ad478ef0d39af145c9fe701e42e hr-invisible  avia-builder-el-84  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-92bd195-776aeb369807c096efa9a945a2eee266-wrap avia-button-center  avia-builder-el-85  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/on-demand-webcast\/digitalisiertes-field-service-management\/'  class='avia-button av-92bd195-776aeb369807c096efa9a945a2eee266 av-link-btn avia-icon_select-no avia-size-large avia-position-center avia-color-theme-color'   aria-label=\"View demo for free\"><span class='avia_iconbox_title' >View demo for free<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vdkt3t-5c3a63945fd022cf18428554a7260866\">\n.avia-section.av-vdkt3t-5c3a63945fd022cf18428554a7260866{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-vdkt3t-5c3a63945fd022cf18428554a7260866 main_color avia-section-default avia-no-border-styling  avia-builder-el-86  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115972'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-t7pb6h-b0f2eb887abace5a977ff0d57b5a1c18 av_one_full  avia-builder-el-87  el_before_av_one_full  avia-builder-el-first  lmh2w first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7imutqx-29046c8951fe14a3d9269d536a1df6a9\">\n#top .av-special-heading.av-7imutqx-29046c8951fe14a3d9269d536a1df6a9{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-7imutqx-29046c8951fe14a3d9269d536a1df6a9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7imutqx-29046c8951fe14a3d9269d536a1df6a9 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-7imutqx-29046c8951fe14a3d9269d536a1df6a9 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7imutqx-29046c8951fe14a3d9269d536a1df6a9 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-88  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Real-life use cases: Supporting technical field service staff with remote service and augmented reality<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-743xt4p-ffdd5d2498f765fd9302926e9dce6ca3 av_one_full  avia-builder-el-89  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6ugu3g9-fda20c83637493910a913acdfa310930\">\n.avia-content-slider-element-container.av-6ugu3g9-fda20c83637493910a913acdfa310930{\ncolor:#ffffff;\n}\n.avia-content-slider-element-container.av-6ugu3g9-fda20c83637493910a913acdfa310930 .slide-entry{\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#ffffff;\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='avia-content-slider-element-container av-6ugu3g9-fda20c83637493910a913acdfa310930 solid avia-content-slider-element-slider avia-content-slider avia-smallarrow-slider avia-content-slider-active avia-content-slider-odd  avia-builder-el-90  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-nav-arrows-visible av-nav-dots-visible av-no-slider-navigation av-slideshow-manual av-loop-once av-loop-manual-endless av_inherit_color avia-content-slider1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:30}\"><div class='avia-smallarrow-slider-heading  no-content-slider-heading '><div class='new-special-heading'>&nbsp;<\/div><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Previous<\/title>\n<desc id='av-svg-desc-4'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-5' aria-describedby='av-svg-desc-5' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-5'>Next<\/title>\n<desc id='av-svg-desc-5'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><\/div><div class=\"avia-content-slider-inner\"><div class=\"slide-entry-wrap\"><section class='slide-entry av-6f5zuk9-2af1569c956d3b04614a32cd7123f52c flex_column av_fullwidth post-entry slide-entry-overview slide-loop-1 slide-parity-odd  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Remote support from experienced service technicians for the entire team of technicians via augmented reality<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"wp-image-118630 size-medium alignleft\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-300x214.jpg\" alt=\"L-mobile service, order management, field service management software, customer support, order information\" width=\"300\" height=\"214\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-300x214.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-260x185.jpg 260w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft-450x321.jpg 450w, https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-auftragsmanagement-telefonische-kundenauskunft.jpg 700w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>In every company there are <strong>service technicians<\/strong> who already have many years of <strong>technical field service experience<\/strong> and are well-versed in the type of service calls handled by the respective company. At the same time, of course, new technicians are always joining the team. Whether they have just completed their training or have already worked as a service technician for several years, they must also get up to speed in their new job and gradually gain the experience that long-standing employees already possess. In practice, experienced service technicians <strong>can now provide new team members with excellent support with the help of remote service<\/strong>. For example, these technicians can \u201cswitch\u201d to the office for two days a week to <strong>assist their colleagues with their assignments via augmented reality<\/strong>. This means that experienced colleagues don\u2019t have to rush from one appointment to the next to help new team members. Ultimately, this <strong>saves a lot of time<\/strong> and allows them to assist with even more assignments than would be possible on site.<\/p>\n<p>The service technicians in the office can use the appointment calendar to see which assignment is being carried out by which colleague and when. The individual appointments can be opened with a click to call up the stored field service order. It is then immediately clear who the customer is, which machine it is, the nature of the problem, and which technician is handling the assignment. Via <strong>video call<\/strong>, the expert can now give their colleague the necessary instructions to successfully complete the service call.<\/p>\n<\/div><\/section><\/div><div class=\"slide-entry-wrap\"><section class='slide-entry av-5s18uqh-56a88d84c26368d09ecc99e912cb4531 flex_column av_fullwidth post-entry slide-entry-overview slide-loop-2 slide-parity-odd  post-entry-last  first'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><h3 class='slide-entry-title entry-title '  itemprop=\"headline\" >Problem resolution directly by the customer without a service technician thanks to remote service<\/h3><div class='slide-entry-excerpt entry-content'  itemprop=\"text\" ><p><img decoding=\"async\" class=\"wp-image-119504 size-medium alignleft\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/02\/swyx-LMM_2864_450px_breite-300x200.jpg\" alt=\"L-mobile WIKI customer management\" width=\"300\" height=\"200\" srcset=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/02\/swyx-LMM_2864_450px_breite-300x200.jpg 300w, https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/02\/swyx-LMM_2864_450px_breite.jpg 450w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Malfunctions and machine failures are a major problem for many companies, as the <strong>downtime<\/strong> caused by machine stoppages <strong>can cost a lot of money<\/strong>. Quick action by the service provider is essential in the event of problems. Typically, the first step is to <strong>contact customer support<\/strong> by phone to report the problem. It takes time for a service technician to finally arrive on site. <strong>Remote service can reduce this waiting time<\/strong> by having a service expert <strong>guide the customer through doing the repair using augmented reality<\/strong>. All the customer needs is the L-mobile video client on their smartphone or tablet to contact customer service. The customer service team can view all customer data and device history records via L-mobile service and help the customer solve the problem accordingly. This results in <strong>shorter downtimes<\/strong>, swift resolution of problems, and the service provider being able to <strong>save<\/strong> on <strong>travel expenses and effort<\/strong>.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_9'  class='avia-section av-54tc9eh-0d733becbe84fa6f89afb81584f8ef07 main_color avia-section-large avia-no-border-styling  avia-builder-el-91  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115972'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-hl9v89-cb239069e714c7da6ba683f9af202163 av_one_full  avia-builder-el-92  el_before_av_one_full  avia-builder-el-first  lmh3 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4d3wrnd-ee08ade38e268319be84bd6eb71f8dbd\">\n#top .av-special-heading.av-4d3wrnd-ee08ade38e268319be84bd6eb71f8dbd{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-4d3wrnd-ee08ade38e268319be84bd6eb71f8dbd .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4d3wrnd-ee08ade38e268319be84bd6eb71f8dbd .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4d3wrnd-ee08ade38e268319be84bd6eb71f8dbd .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4d3wrnd-ee08ade38e268319be84bd6eb71f8dbd .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4d3wrnd-ee08ade38e268319be84bd6eb71f8dbd .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4d3wrnd-ee08ade38e268319be84bd6eb71f8dbd av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-93  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Our customers benefit from greater efficiency in field service with L-mobile service and the integrated remote service function<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3y13vfd-397feb6d7adc173f394ea9e3459688ea\">\n.flex_column.av-3y13vfd-397feb6d7adc173f394ea9e3459688ea{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3y13vfd-397feb6d7adc173f394ea9e3459688ea av_one_full  avia-builder-el-94  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-1' class='av-masonry av-3e7ba9l-c83308a63b241989994560456770053e noHover av-flex-size av-large-gap av-hover-overlay- av-masonry-animation-active av-masonry-col-4 av-caption-always av-caption-style- av-masonry-entries ' data-post_id=\"115972\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/en\/reference\/grimme-landmaschinenfabrik-gmbh-und-co-kg\/\"  id='av-masonry-1-item-116749' data-av-masonry-item='116749' class='av-masonry-entry isotope-item post-116749 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-more-than-1000-employees branche-mechanical-engineering-and-plant-construction erp_system-microsoft-dynamics-ax-en-2 land-germany produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile reference Grimme Landmaschinenfabrik GmbH &#038; Co KG\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Grimme-logo-wei\u00df.jpg\" title=\"L-mobile reference Grimme Landmaschinenfabrik GmbH &#038; Co KG\" alt=\"L-mobile reference Grimme Landmaschinenfabrik GmbH &amp; Co KG\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/reference\/inotec-sicherheitstechnik-gmbh\/\"  id='av-masonry-1-item-116743' data-av-masonry-item='116743' class='av-masonry-entry isotope-item post-116743 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-employees branche-electronics branche-production erp_system-proalpha-en land-germany produkt-digital-service-management produkt-digital-warehouse-management produkt-mobile-sales referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile digital warehouse management Infor COM and digital service management case study INOTEC Sicherheitstechnik GmbH\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/inotec-1.jpg\" title=\"L-mobile digital warehouse management Infor COM and digital service management case study INOTEC Sicherheitstechnik GmbH\" alt=\"L-mobile digital warehouse management Infor COM and digital service management case study INOTEC Sicherheitstechnik GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/reference\/rosenberger-hochfrequenztechnik-gmbh-und-co-kg\/\"  id='av-masonry-1-item-116013' data-av-masonry-item='116013' class='av-masonry-entry isotope-item post-116013 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-more-than-1000-employees branche-equipment-manufacturing branche-trade erp_system-proalpha-en land-germany produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"L-mobile Digital Warehouse Management proALPHA Case Study Rosenberger Hochfrequenztechnik GmbH &#038; Co. KG\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Rosenberger.jpg\" title=\"L-mobile Digital Warehouse Management proALPHA Case Study Rosenberger Hochfrequenztechnik GmbH &#038; Co. KG\" alt=\"L-mobile Digital Warehouse Management proALPHA Case Study Rosenberger Hochfrequenztechnik GmbH &amp; Co. KG\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/reference\/hsr-gmbh\/\"  id='av-masonry-1-item-139478' data-av-masonry-item='139478' class='av-masonry-entry isotope-item post-139478 referenz type-referenz status-publish format-standard has-post-thumbnail hentry betriebsgroesse-100-500-employees branche-services-en erp_system-microsoft-dynamics-nav-en-2 land-european-union land-germany produkt-digital-service-management referenzbericht_vorhanden-with-case-study  av-masonry-item-with-image' title=\"hsr-logo-referenz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container'  ><img decoding=\"async\" src=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2019\/03\/hsr-logo-referenz.jpg\" title=\"hsr-logo-referenz\" alt=\"L-mobile Digitales Service Management NAV Referenz HSR GmbH\" \/><\/div><\/div><\/figure><\/a><!--end av-masonry entry--><\/div><a class='av-masonry-pagination av-masonry-load-more' href='#load-more'  data-link='produkt_intern, 350'  data-term_rel='IN'  data-wc_prod_visible=''  data-wc_prod_hidden='hide'  data-wc_prod_featured=''  data-wc_prod_sale=''  data-prod_order_by=''  data-prod_order=''  data-date_filter=''  data-date_filter_start=''  data-date_filter_end=''  data-date_filter_format='yy\/mm\/dd'  data-period_filter_unit_1='1'  data-period_filter_unit_2='year'  data-page_element_filter=''  data-sort='no'  data-query_orderby='rand'  data-query_order='DESC'  data-caption_elements='none'  data-caption_styling=''  data-caption_display='always'  data-img_copyright=''  data-size='flex'  data-orientation=''  data-image_size='masonry'  data-gap='large'  data-columns='4'  data-av-desktop-columns=''  data-av-medium-columns=''  data-av-small-columns=''  data-av-mini-columns=''  data-items='4'  data-paginate='load_more'  data-color=''  data-custom_bg=''  data-img_copyright_font=''  data-av-desktop-font-img_copyright_font=''  data-av-medium-font-img_copyright_font=''  data-av-small-font-img_copyright_font=''  data-av-mini-font-img_copyright_font=''  data-img_copyright_color=''  data-img_copyright_bg=''  data-animation='active'  data-animation_duration=''  data-animation_custom_bg_color=''  data-animation_custom_bg_color_multi_list=''  data-animation_z_index_curtain='100'  data-overlay_fx=''  data-img_scrset=''  data-lazy_loading='disabled'  data-av-desktop-hide=''  data-av-medium-hide=''  data-av-small-hide=''  data-av-mini-hide=''  data-alb_description=''  data-id=''  data-custom_class=''  data-template_class=''  data-av_uid='av-3e7ba9l'  data-sc_version='1.0'  data-ids=''  data-action=''  data-post_type='post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, wp_template, wp_template_part, wp_global_styles, wp_navigation, wp_font_family, wp_font_face, acf-taxonomy, acf-post-type, landingpage, berufsgruppe, branchenloesung, erp_loesung, faq, informationen, infothekbeitrag, jobboerse, layout_inhalt, mitarbeiter, partner, podcast_folgen, referenzbericht, referenz, release_notes, technical_release, wiki, acf-field-group, acf-field, product, product_variation, shop_order, shop_order_refund, shop_coupon, shop_order_placehold, alb_custom_layout, avia_framework_post, cl-layout, cl-template, ppfuture_workflow, search-filter-widget, text-blocks, wpforms, wpforms-template, portfolio, events'  data-offset='0'  data-container_links='active'  data-link_dest=''  data-lightbox_text=''  data-container_class='av-masonry-entries'  data-auto_ratio='1.7'  data-set_breadcrumb='1'  data-custom_markup=''  data-taxonomy='produkt_intern'  data-categories='5240'  data-avno='948a9e416b'>Load more<\/a><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2u8c855-1f75a8535e57ce027c9832f9abc83b4a\">\n.avia-section.av-2u8c855-1f75a8535e57ce027c9832f9abc83b4a{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2022\/06\/techniker-tablet-serviceauftrag-verwalten.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-2u8c855-1f75a8535e57ce027c9832f9abc83b4a .av-section-color-overlay{\nopacity:0.9;\nbackground-color:#009acd;\n}\n<\/style>\n<div id='av_section_10'  class='avia-section av-2u8c855-1f75a8535e57ce027c9832f9abc83b4a main_color avia-section-large avia-no-border-styling  avia-builder-el-96  el_after_av_section  avia-builder-el-last  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active container_wrap fullsize'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115972'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2g6zhvd-14f60a698385cacc7359197a9ef8eaa3\">\n.flex_column.av-2g6zhvd-14f60a698385cacc7359197a9ef8eaa3{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-2g6zhvd-14f60a698385cacc7359197a9ef8eaa3 av_one_full  avia-builder-el-97  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-23skohl-17c98af74ed03de7d73b10ba4671feac\">\n#top .av-special-heading.av-23skohl-17c98af74ed03de7d73b10ba4671feac{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-23skohl-17c98af74ed03de7d73b10ba4671feac .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-23skohl-17c98af74ed03de7d73b10ba4671feac .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-23skohl-17c98af74ed03de7d73b10ba4671feac .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-23skohl-17c98af74ed03de7d73b10ba4671feac .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-23skohl-17c98af74ed03de7d73b10ba4671feac .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-23skohl-17c98af74ed03de7d73b10ba4671feac .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-23skohl-17c98af74ed03de7d73b10ba4671feac av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-98  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Additional functions of L-mobile service for a digital and successful service process in the office and in the field<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Discover more highlights of our field service management software for the optimization and digitalization of your customer service<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1kj2z21-5170b49002cf8479b98d43e519aa7f3f\">\n#top .av_textblock_section.av-1kj2z21-5170b49002cf8479b98d43e519aa7f3f .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-1kj2z21-5170b49002cf8479b98d43e519aa7f3f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>L-mobile service is a <strong>comprehensive solution to support your service processes<\/strong>. It gives you and your service team access to a <strong>remote service<\/strong> solution with augmented reality as well as a number of <strong>additional functions<\/strong> that support top-quality field service management. Discover the software highlights of our field service management software\u2014from <strong>paperless order management<\/strong>, through <strong>route-optimized route and deployment planning<\/strong> using <strong>digital planning boards<\/strong>, to the <strong>mobile service app<\/strong> for your technical field service staff.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1964bmh-197e3cc0de12e7bc7e9984c91b5a6ac7\">\n.flex_column.av-1964bmh-197e3cc0de12e7bc7e9984c91b5a6ac7{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1964bmh-197e3cc0de12e7bc7e9984c91b5a6ac7 av_one_full  avia-builder-el-100  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div id='av-masonry-2' class='av-masonry av-k88i7t-0da39ee360753891315b0e19c4c4ed50 noHover av-fixed-size av-large-gap av-hover-overlay-bluronhover av-masonry-animation- av-masonry-col-4 av-caption-always av-caption-style-overlay av-masonry-entries av-orientation-landscape-large lmmf' data-post_id=\"115972\"><div class=\"av-masonry-container isotope av-js-disabled\"><div class='av-masonry-entry isotope-item av-masonry-item-no-image '><\/div><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/technical-deployment-planning-software\/\"  id='av-masonry-2-item-115993' data-av-masonry-item='115993' class='av-masonry-entry isotope-item post-115993 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-planning software_spezifikation-field-service-management-en software_spezifikation-graphic-field-planning software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-engineer-planning software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"l-mobile-service-plantafel-mit-karte-bunt\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-plantafel-mit-karte-bunt-705x397.png);\"  title=\"l-mobile-service-plantafel-mit-karte-bunt\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Deployment planning with digital planning board<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/digital-device-management\/\"  id='av-masonry-2-item-115983' data-av-masonry-item='115983' class='av-masonry-entry isotope-item post-115983 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-device-monitoring software_spezifikation-digital-service-management software_spezifikation-equipment software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"L-mobile digital service management functions Monitor equipment and devices\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/08\/tielbild-705x353.jpg);\"  title=\"L-mobile digital service management functions Monitor equipment and devices\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Digital Device Management<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/create-checklists\/\"  id='av-masonry-2-item-116008' data-av-masonry-item='116008' class='av-masonry-entry isotope-item post-116008 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-checklists software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-dynamic-forms software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-digitale-checklisten-servicetechniker-im-einsatz-705x353.jpg);\"  title=\"lmobile-digitale-checklisten-servicetechniker-im-einsatz\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Digital checklists<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/master-data-management\/\"  id='av-masonry-2-item-115973' data-av-masonry-item='115973' class='av-masonry-entry isotope-item post-115973 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-en funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-crm-en software_spezifikation-crm-system-en software_spezifikation-customer-administration software_spezifikation-customer-management software_spezifikation-digital-service-management software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-service-stammdatenmanagement\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-service-stammdatenmanagement-705x353.jpg);\"  title=\"lmobile-service-stammdatenmanagement\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Master data management<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/order-processing\/\"  id='av-masonry-2-item-115988' data-av-masonry-item='115988' class='av-masonry-entry isotope-item post-115988 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-service-assignments software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-service-order software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"l-mobile-service-reparaturauftrag-details\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/02\/l-mobile-service-reparaturauftrag-details-705x397.png);\"  title=\"l-mobile-service-reparaturauftrag-details\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Order processing<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/service-call-management-software\/\"  id='av-masonry-2-item-116010' data-av-masonry-item='116010' class='av-masonry-entry isotope-item post-116010 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion_paket-sales-and-service funktion_paket-sales-pro-en funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-field-service-planning-software software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"l-mobile-service-field-service-app-checkliste-smatphone\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2026\/01\/l-mobile-service-field-service-app-checkliste-smatphone-705x397.png);\"  title=\"l-mobile-service-field-service-app-checkliste-smatphone\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Mobile service app<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/real-time-reporting\/\"  id='av-masonry-2-item-122677' data-av-masonry-item='122677' class='av-masonry-entry isotope-item post-122677 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion-digital-service-management-reporting funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-field-service-management-en software_spezifikation-forecast-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-reporting-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-dashboard-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"L-mobile, field service management software, analyses, BI-reporting, reporting\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-reporting-field-service-kpi-705x353.jpg);\"  title=\"L-mobile, field service management software, analyses, BI-reporting, reporting\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Service real-time reporting<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><a href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/\"  id='av-masonry-2-item-115972' data-av-masonry-item='115972' class='av-masonry-entry isotope-item post-115972 page type-page status-publish has-post-thumbnail hentry funktion_erp-alphaplan-en funktion_erp-ax-en funktion_erp-erp-independent funktion_erp-infor-com-en funktion_erp-ms-dynamics-en funktion_erp-proalpha-en funktion_erp-sage-100-en funktion_erp-sap-en funktion_erp-sap-business-one-en funktion-digital-service-management funktion-digital-service-management-augmented-reality funktion_paket-sales-and-service funktion_paket-service-en funktion_paket-service-pro-en software_spezifikation-alphaplan-en software_spezifikation-augmented-reality-en software_spezifikation-augmented-support-en software_spezifikation-business-one-en software_spezifikation-digital-service-management software_spezifikation-digital-service-report software_spezifikation-field-service-management-en software_spezifikation-infor-com-en software_spezifikation-infranet-en software_spezifikation-microsoft-dynamics-365-business-central-en software_spezifikation-microsoft-dynamics-nav-en software_spezifikation-mobile-field-service-planning-software software_spezifikation-ms-dynamics-en software_spezifikation-nav-en software_spezifikation-proalpha-en software_spezifikation-sage-100-en software_spezifikation-sap-en software_spezifikation-service-4-0-en software_spezifikation-service-management-en software_spezifikation-software-en  av-masonry-item-with-image' title=\"lmobile-augmented-reality-remote-service\"   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='av-inner-masonry-sizer'><\/div><figure class='av-inner-masonry main_color'><div class=\"av-masonry-outerimage-container\"><div class='av-masonry-image-container' style=\"background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service-705x353.jpg);\"  title=\"lmobile-augmented-reality-remote-service\" ><\/div><\/div><figcaption class='av-inner-masonry-content site-background'><div class='av-inner-masonry-content-pos'><div class='av-inner-masonry-content-pos-content'><div class='avia-arrow'><\/div><h3 class='av-masonry-entry-title entry-title '  itemprop=\"headline\" >Remote service with augmented reality<\/h3><\/div><\/div><\/figcaption><\/figure><\/a><!--end av-masonry entry--><\/div><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>With the remote service function, the L-mobile service field service management software offers an innovative way to improve the quality of your customer service and optimize your first-time fix rate. The integrated augmented reality solution enables your technicians to contact an expert. This allows you to handle service calls without errors, increase the productivity of service technicians, and save a considerable amount of time and travel costs. <\/p>\n","protected":false},"author":17,"featured_media":122156,"parent":115959,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"funktion_hauptseite":[],"funktion_paket":[5480,5481,5482],"hr_abteilung":[],"software_spezifikation":[5497,5508,5509,5545,5563,5562,5593,5622,5623,5670,5671,5677,5664,5688,4730,4552,5726,5736,5737,5740],"class_list":["post-115972","page","type-page","status-publish","has-post-thumbnail","hentry","funktion_erp-alphaplan-en","funktion_erp-ax-en","funktion_erp-erp-independent","funktion_erp-infor-com-en","funktion_erp-ms-dynamics-en","funktion_erp-proalpha-en","funktion_erp-sage-100-en","funktion_erp-sap-en","funktion_erp-sap-business-one-en","funktion-digital-service-management","funktion-digital-service-management-augmented-reality","funktion_paket-sales-and-service","funktion_paket-service-en","funktion_paket-service-pro-en","software_spezifikation-alphaplan-en","software_spezifikation-augmented-reality-en","software_spezifikation-augmented-support-en","software_spezifikation-business-one-en","software_spezifikation-digital-service-management","software_spezifikation-digital-service-report","software_spezifikation-field-service-management-en","software_spezifikation-infor-com-en","software_spezifikation-infranet-en","software_spezifikation-microsoft-dynamics-365-business-central-en","software_spezifikation-microsoft-dynamics-nav-en","software_spezifikation-mobile-field-service-planning-software","software_spezifikation-ms-dynamics-en","software_spezifikation-nav-en","software_spezifikation-proalpha-en","software_spezifikation-sage-100-en","software_spezifikation-sap-en","software_spezifikation-service-4-0-en","software_spezifikation-service-management-en","software_spezifikation-software-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Remote service with augmented reality and L-mobile service<\/title>\n<meta name=\"description\" content=\"Improve service quality &amp; save costs and time with the integrated augmented reality function for remote service in customer service\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote service with augmented reality\" \/>\n<meta property=\"og:description\" content=\"With the remote service function, the L-mobile service field service management software offers an innovative way to improve the quality of your customer service and optimize your first-time fix rate. The integrated augmented reality solution enables your technicians to contact an expert. This allows you to handle service calls without errors, increase the productivity of service technicians, and save a considerable amount of time and travel costs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/\" \/>\n<meta property=\"og:site_name\" content=\"L-mobile\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/lmobilegroup\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-15T09:36:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"17 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/\",\"url\":\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/\",\"name\":\"Remote service with augmented reality and L-mobile service\",\"isPartOf\":{\"@id\":\"https:\/\/l-mobile.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service.jpg\",\"datePublished\":\"2023-02-22T14:07:48+00:00\",\"dateModified\":\"2025-08-15T09:36:59+00:00\",\"description\":\"Improve service quality & save costs and time with the integrated augmented reality function for remote service in customer service\",\"breadcrumb\":{\"@id\":\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/#primaryimage\",\"url\":\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service.jpg\",\"contentUrl\":\"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service.jpg\",\"width\":1200,\"height\":600,\"caption\":\"L-mobile, Field Service Management Software, Remote Service, Augmented Reality, AR\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/l-mobile.com\/en\/l-mobile-makes-business-processes-mobile\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Solutions and Services\",\"item\":\"https:\/\/l-mobile.com\/en\/solutions-and-services\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Field service management software\",\"item\":\"https:\/\/l-mobile.com\/en\/geschaeftsfelder\/digitales-service-management\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Remote service with augmented reality\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/l-mobile.com\/en\/#website\",\"url\":\"https:\/\/l-mobile.com\/en\/\",\"name\":\"L-mobile\",\"description\":\"Mobile Softwarel\u00f6sungen\",\"publisher\":{\"@id\":\"https:\/\/l-mobile.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/l-mobile.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/l-mobile.com\/en\/#organization\",\"name\":\"L-mobile solutions\",\"url\":\"https:\/\/l-mobile.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/l-mobile.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/09\/l-mobile-logo-tab.jpg\",\"contentUrl\":\"https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/09\/l-mobile-logo-tab.jpg\",\"width\":240,\"height\":240,\"caption\":\"L-mobile solutions\"},\"image\":{\"@id\":\"https:\/\/l-mobile.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/lmobilegroup\",\"https:\/\/www.instagram.com\/lmobile_group\/\",\"https:\/\/www.linkedin.com\/company\/1073859\/\",\"https:\/\/www.youtube.com\/user\/LmobileGroup\"]}]}<\/script>\n<meta property=\"og:video\" content=\"https:\/\/www.youtube.com\/embed\/EewG_lMsZJo\" \/>\n<meta property=\"og:video:type\" content=\"text\/html\" \/>\n<meta property=\"og:video:duration\" content=\"18\" \/>\n<meta property=\"og:video:width\" content=\"480\" \/>\n<meta property=\"og:video:height\" content=\"270\" \/>\n<meta property=\"ya:ovs:adult\" content=\"false\" \/>\n<meta property=\"ya:ovs:upload_date\" content=\"2023-02-22T14:07:48+00:00\" \/>\n<meta property=\"ya:ovs:allow_embed\" content=\"true\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Remote service with augmented reality and L-mobile service","description":"Improve service quality & save costs and time with the integrated augmented reality function for remote service in customer service","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/","og_locale":"en_US","og_type":"article","og_title":"Remote service with augmented reality","og_description":"With the remote service function, the L-mobile service field service management software offers an innovative way to improve the quality of your customer service and optimize your first-time fix rate. The integrated augmented reality solution enables your technicians to contact an expert. This allows you to handle service calls without errors, increase the productivity of service technicians, and save a considerable amount of time and travel costs.","og_url":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/","og_site_name":"L-mobile","article_publisher":"https:\/\/www.facebook.com\/lmobilegroup","article_modified_time":"2025-08-15T09:36:59+00:00","og_image":[{"width":1200,"height":600,"url":"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"17 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/","url":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/","name":"Remote service with augmented reality and L-mobile service","isPartOf":{"@id":"https:\/\/l-mobile.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/#primaryimage"},"image":{"@id":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/#primaryimage"},"thumbnailUrl":"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service.jpg","datePublished":"2023-02-22T14:07:48+00:00","dateModified":"2025-08-15T09:36:59+00:00","description":"Improve service quality & save costs and time with the integrated augmented reality function for remote service in customer service","breadcrumb":{"@id":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/#primaryimage","url":"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service.jpg","contentUrl":"https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/06\/lmobile-augmented-reality-remote-service.jpg","width":1200,"height":600,"caption":"L-mobile, Field Service Management Software, Remote Service, Augmented Reality, AR"},{"@type":"BreadcrumbList","@id":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/l-mobile.com\/en\/l-mobile-makes-business-processes-mobile\/"},{"@type":"ListItem","position":2,"name":"Solutions and Services","item":"https:\/\/l-mobile.com\/en\/solutions-and-services\/"},{"@type":"ListItem","position":3,"name":"Field service management software","item":"https:\/\/l-mobile.com\/en\/geschaeftsfelder\/digitales-service-management\/"},{"@type":"ListItem","position":4,"name":"Remote service with augmented reality"}]},{"@type":"WebSite","@id":"https:\/\/l-mobile.com\/en\/#website","url":"https:\/\/l-mobile.com\/en\/","name":"L-mobile","description":"Mobile Softwarel\u00f6sungen","publisher":{"@id":"https:\/\/l-mobile.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/l-mobile.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/l-mobile.com\/en\/#organization","name":"L-mobile solutions","url":"https:\/\/l-mobile.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/l-mobile.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/09\/l-mobile-logo-tab.jpg","contentUrl":"https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/09\/l-mobile-logo-tab.jpg","width":240,"height":240,"caption":"L-mobile solutions"},"image":{"@id":"https:\/\/l-mobile.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/lmobilegroup","https:\/\/www.instagram.com\/lmobile_group\/","https:\/\/www.linkedin.com\/company\/1073859\/","https:\/\/www.youtube.com\/user\/LmobileGroup"]}]},"og_video":"https:\/\/www.youtube.com\/embed\/EewG_lMsZJo","og_video_type":"text\/html","og_video_duration":"18","og_video_width":"480","og_video_height":"270","ya_ovs_adult":"false","ya_ovs_upload_date":"2023-02-22T14:07:48+00:00","ya_ovs_allow_embed":"true"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/pages\/115972","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/comments?post=115972"}],"version-history":[{"count":5,"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/pages\/115972\/revisions"}],"predecessor-version":[{"id":142839,"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/pages\/115972\/revisions\/142839"}],"up":[{"embeddable":true,"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/pages\/115959"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/media\/122156"}],"wp:attachment":[{"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/media?parent=115972"}],"wp:term":[{"taxonomy":"funktion_hauptseite","embeddable":true,"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/funktion_hauptseite?post=115972"},{"taxonomy":"funktion_paket","embeddable":true,"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/funktion_paket?post=115972"},{"taxonomy":"hr_abteilung","embeddable":true,"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/hr_abteilung?post=115972"},{"taxonomy":"software_spezifikation","embeddable":true,"href":"https:\/\/l-mobile.com\/en\/wp-json\/wp\/v2\/software_spezifikation?post=115972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}