{"id":115959,"date":"2023-02-22T15:16:55","date_gmt":"2023-02-22T14:16:55","guid":{"rendered":"https:\/\/l-mobile.com\/?page_id=115959"},"modified":"2025-08-15T11:28:29","modified_gmt":"2025-08-15T09:28:29","slug":"digital-service-management","status":"publish","type":"page","link":"https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/","title":{"rendered":"Field service management software"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12ebp6s-d60b1a52596bd53af0e295dc3a243b3f\">\n.avia-section.av-12ebp6s-d60b1a52596bd53af0e295dc3a243b3f{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/05\/filed-service-management-software-l-mobile-service-swecon.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-12ebp6s-d60b1a52596bd53af0e295dc3a243b3f main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  lmhf avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-100 av-height-100  container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='100' data-av_min_height_opt='100'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-129cu58-2190d32aa7a5522ed5cd1be491956466\">\n.flex_column.av-129cu58-2190d32aa7a5522ed5cd1be491956466{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-129cu58-2190d32aa7a5522ed5cd1be491956466 av_one_full  avia-builder-el-1  el_before_av_one_full  avia-builder-el-first  lmh1 first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-126fqys-ac6f0971725c6fa4c03daadeab553f52\">\n#top .av-special-heading.av-126fqys-ac6f0971725c6fa4c03daadeab553f52{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-126fqys-ac6f0971725c6fa4c03daadeab553f52 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-126fqys-ac6f0971725c6fa4c03daadeab553f52 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-126fqys-ac6f0971725c6fa4c03daadeab553f52 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Field Service Management Software: Digital, Mobile, and Efficient Customer Service with L-mobile service<\/h1><div class='av-subheading av-subheading_below'><p>From paperless processes in the office, through digital deployment planning, to mobile data collection during service calls<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11oa2k4-cc3c84e34e20dd4115cf637e3a3416b5\">\n.flex_column.av-11oa2k4-cc3c84e34e20dd4115cf637e3a3416b5{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-11oa2k4-cc3c84e34e20dd4115cf637e3a3416b5 av_one_full  avia-builder-el-3  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><p><section  class='av_textblock_section av-11hujok-52e9053e943fa546f17c5f6da678619d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Digital service processes for <strong>greater efficiency and transparency<\/strong> in field service management\u2014this is exactly what you can achieve with the <strong>L-mobile service field service management software<\/strong>. Optimize your customer service processes, increase the <strong>productivity<\/strong> and <strong>first-time fix rate<\/strong> of your service team, and ultimately boost customer satisfaction by delivering first-rate customer service.<\/p>\n<p>By digitalizing all areas of your field service, you can rely on a tried-and-tested solution that will help you ensure the long-term success of your company. <strong>Connecting the service solution to your ERP system<\/strong> also facilitates seamless information exchange within your team at all times, thus helping to boost productivity and contributing to the successful handling of service calls.<\/p>\n<p>From paperless <strong>master data and order management<\/strong>, through digital <strong>route and deployment planning<\/strong>, to the <strong>mobile service app<\/strong> and faster invoicing\u2014the L-mobile service field service management software is the ideal solution for your <strong>digital service management<\/strong>.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-118kb9w-e58eb667373c1df5fd917276d1dd80ca\">\n#top .hr.hr-invisible.av-118kb9w-e58eb667373c1df5fd917276d1dd80ca{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-118kb9w-e58eb667373c1df5fd917276d1dd80ca hr-invisible  avia-builder-el-5  el_after_av_textblock  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container av-3nuw90-cfd4c3e47d1cc1640d66370bf048d81a main_color av-switch-768  avia-builder-el-6  el_after_av_section  el_before_av_section  lmsmf av-sticky-submenu submenu-not-first container_wrap fullsize' style='z-index:301' ><div class='container av-menu-mobile-active av-submenu-pos-center'><a href=\"#\" class=\"mobile_menu_toggle\"><span class='avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='list' data-av_iconset='svg_entypo-fontello'><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"32\" viewBox=\"0 0 22 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>List<\/title>\n<desc id='av-svg-desc-1'>List<\/desc>\n<path d=\"M3.2 20.8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 14.4q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM3.2 8q0.64 0 1.12 0.48t0.48 1.12-0.48 1.12-1.12 0.48h-1.6q-0.64 0-1.12-0.48t-0.48-1.12 0.448-1.12 1.152-0.48h1.6zM9.6 11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2zM20.8 14.4q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2zM20.8 20.8q0.704 0 1.152 0.48t0.448 1.12-0.48 1.12-1.12 0.48h-11.2q-0.64 0-1.12-0.48t-0.48-1.12 0.48-1.12 1.12-0.48h11.2z\"><\/path>\n<\/svg><\/span><span class=\"av-current-placeholder\">Menu<\/span><\/a><ul id='av-custom-submenu-1' class='av-subnav-menu' role='menu'>\n<li class='menu-item av-10h0wos-e91853fae91be13ab9342e4f3b988a14 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-1' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/?page_id=132592'  ><span class='avia-bullet'><\/span><span class='avia-menu-text'>ERP integration<\/span><\/a><\/li>\n<li class='menu-item av-101fnfw-1-abd8116d49fc35e795115ca487269223 menu-item-top-level av-menu-button av-menu-button-colored menu-item-top-level-2' role='menuitem'><a href='https:\/\/l-mobile.com\/en\/interactive\/contact\/'  target=\"_blank\"  rel=\"noopener noreferrer\" ><span class='avia-bullet'><\/span><span class='avia-menu-text'>Contact us<\/span><\/a><\/li>\n<\/ul><\/div><\/div><div class='sticky_placeholder'><\/div>\n<div id='av_section_2'  class='avia-section av-zqyqro-58237e7da290d34dddc1a0f7ff762057 main_color avia-section-default avia-no-border-styling  avia-builder-el-7  el_after_av_submenu  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-3k4j24-9ed37b9da53a30b35947a6d512e1b19d av_one_full  avia-builder-el-8  el_before_av_one_full  avia-builder-el-first  lmh2 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-zj8mf8-fd5319da9c611a5a33c9e94b09ca5bf0\">\n#top .av-special-heading.av-zj8mf8-fd5319da9c611a5a33c9e94b09ca5bf0{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-zj8mf8-fd5319da9c611a5a33c9e94b09ca5bf0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-zj8mf8-fd5319da9c611a5a33c9e94b09ca5bf0 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-zj8mf8-fd5319da9c611a5a33c9e94b09ca5bf0 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-9  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Digitalizing service processes: The first step towards optimized collaboration with field service management software <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-zdtk1o-18161c0a8b45473cd91ad0d73873c3a7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The <strong>L-mobile service field service management software<\/strong> provides your service team in the office and in the field with the ideal basis for handling service calls efficiently and above all digitally. Installation, maintenance, and repair orders can be carried out <strong>faster<\/strong>, <strong>more cost-effectively<\/strong>, and <strong>without errors<\/strong> as all employees have <strong>transparent<\/strong> and <strong>centralized<\/strong> access to all customer and order information, documents, notes, and service histories. At the same time, <strong>digital capture<\/strong> via a <strong>mobile service app<\/strong> means that field service technicians no longer have to collect data manually in order to record the time spent and materials used or to create field service reports.<\/p>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-ytkrxo-846afd7f5ffa9d68d61593327ec99ded av_one_full  avia-builder-el-11  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-yl1zyc-f667867bc3bd9d4f7312e2cb4f364c83 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>But why is field service management software so important for the success of your field service? There are many factors that can have a negative impact on customer service and associated service processes. Having many individual software solutions or working with pen and paper result in <strong>media discontinuities within the service process<\/strong> and <strong>unnecessary delays<\/strong> when data has to be manually transferred to multiple systems\u2014whether when creating orders or post-processing field service reports. This in turn can lead to <strong>incomplete data<\/strong> and a <strong>lack of transparency<\/strong> regarding field service orders. This makes route-optimized and efficient route and deployment planning extremely difficult, making it harder for service technicians to solve the problem right away on the first visit to the customer. All of these factors ultimately lead to service calls and their billing taking longer, which in turn reduces your company\u2019s cash flow and does not exactly contribute to customer satisfaction.<\/p>\n<p>To successfully master these challenges, the L-mobile service field service management software provides you and your service team with the <strong>appropriate functions<\/strong> for your <strong>back-office staff<\/strong>, dispatchers, and <strong>technical field service staff<\/strong>.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-yiyx0s-724b5551c366c323f784f21cfe40a021\">\n.avia-section.av-yiyx0s-724b5551c366c323f784f21cfe40a021{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-yiyx0s-724b5551c366c323f784f21cfe40a021 main_color avia-section-default avia-no-border-styling  avia-builder-el-13  el_after_av_section  el_before_av_section  lmves lmvfr lmvhu lmven avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-ycurv8-1d2200ea5681b584df98f805971eece0 sc-av_one_full av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-ycurv8-1d2200ea5681b584df98f805971eece0 av_one_full  avia-builder-el-14  el_before_av_three_fifth  avia-builder-el-first  lmh3w first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-top  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-y6pzkc-171637ddbc82a61e38c34fe57e209886\">\n#top .av-special-heading.av-y6pzkc-171637ddbc82a61e38c34fe57e209886{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-y6pzkc-171637ddbc82a61e38c34fe57e209886 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-y6pzkc-171637ddbc82a61e38c34fe57e209886 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-y6pzkc-171637ddbc82a61e38c34fe57e209886 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-y6pzkc-171637ddbc82a61e38c34fe57e209886 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-y6pzkc-171637ddbc82a61e38c34fe57e209886 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-y6pzkc-171637ddbc82a61e38c34fe57e209886 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-y6pzkc-171637ddbc82a61e38c34fe57e209886 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-15  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Field service management software for paperless, simple, and time-saving service processes<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>Discover the functions and highlights of L-mobile service in actual use in the free demo\u2014when you want, where you want!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-y11n30-10b73a4c753304f66b1e41a9e8cc4284 sc-av_three_fifth av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-y11n30-10b73a4c753304f66b1e41a9e8cc4284 av_three_fifth  avia-builder-el-16  el_after_av_one_full  el_before_av_two_fifth  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c\">\n#top .avia-icon-list-container.av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c .iconlist_icon{\ncolor:#ffffff;\nbackground-color:#009acd;\nborder:1px solid #ffffff;\n}\n#top .avia-icon-list-container.av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c .iconlist_icon svg:first-child{\nstroke:#ffffff;\nfill:#ffffff;\n}\n#top #wrap_all .avia-icon-list-container.av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c .av_iconlist_title{\ncolor:#ffffff;\n}\n.avia-icon-list-container.av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c .iconlist_content{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-list-container av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c  avia-builder-el-17  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-xrxor8-421ecce58450eab44e6f5c27c1b4ff1c avia-iconlist-animate'>\n<li><div class='iconlist_icon av-xpv6no-81c4eaaaa8279f3edb18bfa514933546 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Efficient, error-free handling of service calls\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Efficient, error-free handling of service calls<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>In the demo, we show you how you can work with digital service processes and save time, money, and stress.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-xjhsxw-959aa656492a00400e6acc51777f7ca0 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Live demo of the field service management software\u2019s main functions\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Live demo of the field service management software\u2019s main functions<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Discover the highlights of L-mobile service in the office and in the field\u2014from digital deployment planning to automatically generated field service reports.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-xbo61w-ab833672edbf3d30702b24cd254c75b7 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Field service management software in actual use\"><h4 class='av_iconlist_title iconlist_title  av_inherit_color'  itemprop=\"headline\" >Field service management software in actual use<\/h4><\/header><div class='iconlist_content av_inherit_color'  itemprop=\"text\" ><p>Learn how one of our customers made their entire service process paperless and field service staff can now work offline and without a network connection.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3bh5yc-acd357fcb142d8663386653793121384\">\n.flex_column.av-3bh5yc-acd357fcb142d8663386653793121384{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-3bh5yc-acd357fcb142d8663386653793121384 av_two_fifth  avia-builder-el-18  el_after_av_three_fifth  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-wy5gg4-94552b46a909517da4a97bd751a3d7ee '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"videohintergrund-js-22\">\n<div class=\"youtube-player-22\">\n<div class='avia-iframe-wrap'><iframe loading=\"lazy\" title=\"Digitales Field Service Management | L-mobile Software-Demo\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/EewG_lMsZJo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3a7jz8-58895b832e3f2ee6f092dbfce2fbbb62\">\n#top .hr.hr-invisible.av-3a7jz8-58895b832e3f2ee6f092dbfce2fbbb62{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-3a7jz8-58895b832e3f2ee6f092dbfce2fbbb62 hr-invisible  avia-builder-el-20  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-wlods4-e57d4ca995f3298ee07f535f8f1c4900-wrap avia-button-center  avia-builder-el-21  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/on-demand-webcast\/digitalisiertes-field-service-management\/'  class='avia-button av-wlods4-e57d4ca995f3298ee07f535f8f1c4900 av-link-btn avia-icon_select-no avia-size-large avia-position-center avia-color-theme-color-highlight'   aria-label=\"View demo for free\"><span class='avia_iconbox_title' >View demo for free<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-caa1t0-454fe0374fa4a5b9dab2f9123a748241\">\n.avia-section.av-caa1t0-454fe0374fa4a5b9dab2f9123a748241{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/07\/digitalisierung-im-technischen-aussendienst.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-caa1t0-454fe0374fa4a5b9dab2f9123a748241 main_color avia-section-default avia-no-border-styling  avia-builder-el-22  el_after_av_section  el_before_av_section  avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c5mpvw-32d44cdcd1722fdb052de00bf5b6cd05\">\n.flex_column.av-c5mpvw-32d44cdcd1722fdb052de00bf5b6cd05{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:30px 30px 30px 30px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-c5mpvw-32d44cdcd1722fdb052de00bf5b6cd05 av_one_full  avia-builder-el-23  avia-builder-el-no-sibling  lmh3w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c012mk-fb9e3a036e368e79b4349d6d421d47eb\">\n#top .av-special-heading.av-c012mk-fb9e3a036e368e79b4349d6d421d47eb{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-c012mk-fb9e3a036e368e79b4349d6d421d47eb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-c012mk-fb9e3a036e368e79b4349d6d421d47eb .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-c012mk-fb9e3a036e368e79b4349d6d421d47eb .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-c012mk-fb9e3a036e368e79b4349d6d421d47eb .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-c012mk-fb9e3a036e368e79b4349d6d421d47eb .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-c012mk-fb9e3a036e368e79b4349d6d421d47eb .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-c012mk-fb9e3a036e368e79b4349d6d421d47eb av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-24  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Mobile, digital, and transparent: Delight customers and generate revenue with L-mobile service <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bskek4-8a352b12de1ccb2c0cdda84de125891e\">\n#top .av_textblock_section.av-bskek4-8a352b12de1ccb2c0cdda84de125891e .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-bskek4-8a352b12de1ccb2c0cdda84de125891e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>In order to implement <strong>comprehensive digital service management<\/strong>, the L-mobile service field service management software optimizes all work steps along the entire service process. All data, tasks, planning, and documentation can be managed digitally\u2014from contacting customer support by phone and taking the fault report through to the final invoicing of an order.<\/p>\n<p>The <strong>service staff in the office<\/strong>, who are the very foundation of a good field service, can digitally view and edit both the <strong>master data<\/strong> of your customers as well as the <strong>entire order management<\/strong>. <strong>Connecting<\/strong> <strong>the field service software to the ERP system<\/strong> guarantees up-to-date customer data in real time, without having to enter it twice in the service solution. In deployment planning, dispatchers use the <strong>digital planning board<\/strong> to plan the best routes for your field service technicians, who in turn can view the service calls assigned to them directly on their mobile devices via the <strong>mobile service app<\/strong> of L-mobile service. The service app also provides service technicians with an extensive <strong>digital knowledgebase<\/strong> containing all the information they need for upcoming service calls, which they can access easily and on the go\u2014anytime, anywhere.<\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-blvtak-1990520e51f0604a06b5038fdab86cae main_color avia-section-default avia-no-border-styling  avia-builder-el-26  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bgsdwc-8785ad171e1c264e2afb9f753cf8ee47\">\n.flex_column.av-bgsdwc-8785ad171e1c264e2afb9f753cf8ee47{\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-bgsdwc-8785ad171e1c264e2afb9f753cf8ee47 av_one_full  avia-builder-el-27  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-be5nek-1756ab93fbd59d2b4a72d90971b7b347\">\n#top .av-special-heading.av-be5nek-1756ab93fbd59d2b4a72d90971b7b347{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-be5nek-1756ab93fbd59d2b4a72d90971b7b347 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-be5nek-1756ab93fbd59d2b4a72d90971b7b347 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-be5nek-1756ab93fbd59d2b4a72d90971b7b347 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-28  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >On-premises or SaaS: Field service management software tailored to your needs <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-b6dtbw-43974c4e5dda12f9fa50e91dc9524c7e sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b6dtbw-43974c4e5dda12f9fa50e91dc9524c7e\">\n.flex_column.av-b6dtbw-43974c4e5dda12f9fa50e91dc9524c7e{\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-b6dtbw-43974c4e5dda12f9fa50e91dc9524c7e av_one_half  avia-builder-el-29  el_after_av_one_full  el_before_av_one_half  lmh3 first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-az4h5g-134e067fd62dbf1dad5e6c2c3077b541\">\n#top .av-special-heading.av-az4h5g-134e067fd62dbf1dad5e6c2c3077b541{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-az4h5g-134e067fd62dbf1dad5e6c2c3077b541 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-az4h5g-134e067fd62dbf1dad5e6c2c3077b541 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-az4h5g-134e067fd62dbf1dad5e6c2c3077b541 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-az4h5g-134e067fd62dbf1dad5e6c2c3077b541 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-az4h5g-134e067fd62dbf1dad5e6c2c3077b541 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-az4h5g-134e067fd62dbf1dad5e6c2c3077b541 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-30  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >L-mobile service as an on-premises solution<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-avz11o-062b7f38b45a10018757c839dfdaa0a9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>When you purchase the <strong>on-premises solution<\/strong>, you receive the <strong>latest version of our field service management software<\/strong> to host, maintain, and manage on your own server. A well-established IT infrastructure and experienced IT experts are important prerequisites for this.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-amgab8-21d562c2edfe0b68e9c1f8dcb44522d1\">\n#top .hr.hr-invisible.av-amgab8-21d562c2edfe0b68e9c1f8dcb44522d1{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-amgab8-21d562c2edfe0b68e9c1f8dcb44522d1 hr-invisible  avia-builder-el-32  el_after_av_textblock  el_before_av_icongrid '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c\">\n.avia-icon-grid-container.av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c .avia-icongrid{\njustify-content:space-between;\nrow-gap:20px;\n}\n.avia-icon-grid-container.av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c li.av-icon-cell-item{\nflex-basis:calc(50% - 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svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-fcc877b4daecd5888c9fa16492c5b097 .icongrid_title{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-fcc877b4daecd5888c9fa16492c5b097 .icongrid_subtitle{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-fcc877b4daecd5888c9fa16492c5b097 .avia-icongrid-content{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-fcc877b4daecd5888c9fa16492c5b097 .avia-icongrid-flipback{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-fcc877b4daecd5888c9fa16492c5b097 .avia-icongrid-content .avia-icongrid-text{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-10tcbo-fcc877b4daecd5888c9fa16492c5b097 .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-grid-container av-11lzyk-81001fc1a79e9c714c120de12d2a2c8c  avia-builder-el-33  el_after_av_hr  el_before_av_hr ' ><ul id='avia-icongrid-69faf8999c52b' class='avia-icongrid clearfix avia_animate_when_almost_visible avia-icongrid-flipbox avia-icongrid-numrow-2 avia-cell-space-between av-flex-cells av-break-767'>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-1 av-first-cell-row av-first-cell-item'><div class='avia-icongrid-wrapper av-a9wif8-dd3ca74dd6dfa7b3caddb4f9e55225d8'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue824' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Icon: Increased data security\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Increased data security<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>By hosting L-mobile service on your own servers, you have control over all your data.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-2 av-first-cell-row av-last-cell-item'><div class='avia-icongrid-wrapper av-10tcbo-fcc877b4daecd5888c9fa16492c5b097'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue855' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Icon: Individual customizations\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Individual customizations<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>We customize the standard version of L-mobile service according to your individual requirements.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<\/ul><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9zvnok-416971feab39e2b2e10a4b8eb5e8d21c\">\n#top .hr.hr-invisible.av-9zvnok-416971feab39e2b2e10a4b8eb5e8d21c{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-9zvnok-416971feab39e2b2e10a4b8eb5e8d21c hr-invisible  avia-builder-el-34  el_after_av_icongrid  el_before_av_icongrid '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f\">\n.avia-icon-grid-container.av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f .avia-icongrid{\njustify-content:space-between;\nrow-gap:20px;\n}\n.avia-icon-grid-container.av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f li.av-icon-cell-item{\nflex-basis:calc(50% - 10px);\n}\n.avia-icon-grid-container.av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f .avia-icongrid-wrapper .avia-icongrid-front .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f .avia-icongrid-wrapper .avia-icongrid-flipback .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top .avia-icon-grid-container.av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-989 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n\n@media only screen and (max-width: 767px){ \n#top .avia-icon-grid-container.av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-767 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n<\/style>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-sub-av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f\">\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9mx6h0-08a40b21b71dd0791c55429e121db92c .avia-icongrid-front{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9mx6h0-08a40b21b71dd0791c55429e121db92c .avia-icongrid-icon{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9mx6h0-08a40b21b71dd0791c55429e121db92c .avia-icongrid-icon .icongrid-char.avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9mx6h0-08a40b21b71dd0791c55429e121db92c .icongrid_title{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9mx6h0-08a40b21b71dd0791c55429e121db92c .icongrid_subtitle{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9mx6h0-08a40b21b71dd0791c55429e121db92c .avia-icongrid-content{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9mx6h0-08a40b21b71dd0791c55429e121db92c .avia-icongrid-flipback{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9mx6h0-08a40b21b71dd0791c55429e121db92c .avia-icongrid-content .avia-icongrid-text{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9mx6h0-08a40b21b71dd0791c55429e121db92c .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-2a55205781d8b53d43f9f5eac139017e .avia-icongrid-front{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-2a55205781d8b53d43f9f5eac139017e .avia-icongrid-icon{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-2a55205781d8b53d43f9f5eac139017e .avia-icongrid-icon .icongrid-char.avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-2a55205781d8b53d43f9f5eac139017e .icongrid_title{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-2a55205781d8b53d43f9f5eac139017e .icongrid_subtitle{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-2a55205781d8b53d43f9f5eac139017e .avia-icongrid-content{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-2a55205781d8b53d43f9f5eac139017e .avia-icongrid-flipback{\nbackground:unset;\nbackground-color:#009acd;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-2a55205781d8b53d43f9f5eac139017e .avia-icongrid-content .avia-icongrid-text{\ncolor:#ffffff;\n}\n.avia-icon-grid-container .avia-icongrid-wrapper.av-9j9d3o-2a55205781d8b53d43f9f5eac139017e .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-icon-grid-container av-9v0lzg-323372bd28ede03d1c4cb1f2de6c509f  avia-builder-el-35  el_after_av_hr  el_before_av_hr ' ><ul id='avia-icongrid-69faf8999c992' class='avia-icongrid clearfix avia_animate_when_almost_visible avia-icongrid-flipbox avia-icongrid-numrow-2 avia-cell-space-between av-flex-cells av-break-767'>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-1 av-first-cell-row av-first-cell-item'><div class='avia-icongrid-wrapper av-9mx6h0-08a40b21b71dd0791c55429e121db92c'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8d3' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Icon: Own hardware and system\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Own hardware and system<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>Since you host L-mobile service yourself, you decide which hardware is used and also have control over the system.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-2 av-first-cell-row av-last-cell-item'><div class='avia-icongrid-wrapper av-9j9d3o-2a55205781d8b53d43f9f5eac139017e'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue850' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Icon: Unrestricted data access\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Unrestricted data access<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>Even without an Internet connection, you have access to all your data at all times, as it is hosted on your servers.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<\/ul><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9b4cho-236b92c2069b28a6eb3030ee0f7dc157\">\n#top .hr.hr-invisible.av-9b4cho-236b92c2069b28a6eb3030ee0f7dc157{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-9b4cho-236b92c2069b28a6eb3030ee0f7dc157 hr-invisible  avia-builder-el-36  el_after_av_icongrid  el_before_av_hr '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-x8hfo-3b1ab93b74ca67f5da090692bf302745\">\n#top .hr.hr-invisible.av-x8hfo-3b1ab93b74ca67f5da090692bf302745{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-x8hfo-3b1ab93b74ca67f5da090692bf302745 hr-invisible  avia-builder-el-37  el_after_av_hr  avia-builder-el-last  av-desktop-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-92k5l0-d182a6456e0614463064196c36e0c3b4\">\n.flex_column.av-92k5l0-d182a6456e0614463064196c36e0c3b4{\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-92k5l0-d182a6456e0614463064196c36e0c3b4 av_one_half  avia-builder-el-38  el_after_av_one_half  avia-builder-el-last  lmh3 av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8ux19g-c6128f4e224c469d8968d038ec1aa87e\">\n#top .av-special-heading.av-8ux19g-c6128f4e224c469d8968d038ec1aa87e{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-8ux19g-c6128f4e224c469d8968d038ec1aa87e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-8ux19g-c6128f4e224c469d8968d038ec1aa87e .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-8ux19g-c6128f4e224c469d8968d038ec1aa87e .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-8ux19g-c6128f4e224c469d8968d038ec1aa87e .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-8ux19g-c6128f4e224c469d8968d038ec1aa87e .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-8ux19g-c6128f4e224c469d8968d038ec1aa87e av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-39  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >L-mobile service as a SaaS solution<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-8qgxdg-c24592094ff2e8862b8ca2c42dcd0f70 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>With the software as a service (SaaS) solution of L-mobile service, you are opting to use our <strong>standard software<\/strong>, which you lease for a chosen <strong>monthly subscription term<\/strong> and for a predefined <strong>number of users<\/strong>.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8j4ius-c7cd1caea3ab1e8cbe3960b0ab2b2f04\">\n#top .hr.hr-invisible.av-8j4ius-c7cd1caea3ab1e8cbe3960b0ab2b2f04{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-8j4ius-c7cd1caea3ab1e8cbe3960b0ab2b2f04 hr-invisible  avia-builder-el-41  el_after_av_textblock  el_before_av_icongrid '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8ci17g-c849b27ffc701629ccebeb13f460fab9\">\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid{\njustify-content:space-between;\nrow-gap:20px;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 li.av-icon-cell-item{\nflex-basis:calc(50% - 10px);\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-front{\nbackground-color:#ffffff;\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-front .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-icon{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-icon .icongrid-char.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .icongrid_title{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .icongrid_subtitle{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-content{\nbackground-color:#ffffff;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-text{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-flipback{\nbackground-color:#ffffff;\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#009acd;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-flipback .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid-wrapper .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#009acd;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top .avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-989 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n\n@media only screen and (max-width: 767px){ \n#top .avia-icon-grid-container.av-8ci17g-c849b27ffc701629ccebeb13f460fab9 .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-767 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n<\/style>\n<div  class='avia-icon-grid-container av-8ci17g-c849b27ffc701629ccebeb13f460fab9  avia-builder-el-42  el_after_av_hr  el_before_av_hr ' ><ul id='avia-icongrid-69faf8999d564' class='avia-icongrid clearfix avia_animate_when_almost_visible avia-icongrid-flipbox avia-icongrid-numrow-2 avia-cell-space-between av-flex-cells av-break-767'>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-1 av-first-cell-row av-first-cell-item'><div class='avia-icongrid-wrapper av-878v0s-c693349dcb2d5f971fbb2a3a75e158ff'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue869' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Icon: Easy scalability\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Easy scalability<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>L-mobile service can be adapted flexibly and extended with additional user licenses at any time.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-2 av-first-cell-row av-last-cell-item'><div class='avia-icongrid-wrapper av-7yfmhw-5c19b70667bd66af40add7b33baddd93'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue855' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Icon: Automatic maintenance\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Automatic maintenance<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>Regular software maintenance and updates for new releases are carried out automatically by L-mobile.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<\/ul><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7vuk6s-65da8facc55107f16fc7f0aa18712928\">\n#top .hr.hr-invisible.av-7vuk6s-65da8facc55107f16fc7f0aa18712928{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-7vuk6s-65da8facc55107f16fc7f0aa18712928 hr-invisible  avia-builder-el-43  el_after_av_icongrid  el_before_av_icongrid '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81\">\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid{\njustify-content:space-between;\nrow-gap:20px;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 li.av-icon-cell-item{\nflex-basis:calc(50% - 10px);\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-front{\nbackground-color:#ffffff;\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-front .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-icon{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-icon .icongrid-char.avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .icongrid_title{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .icongrid_subtitle{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-content{\nbackground-color:#ffffff;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-content .avia-icongrid-text{\ncolor:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-flipback{\nbackground-color:#ffffff;\nborder-style:solid;\nborder-width:1px 1px 1px 1px;\nborder-color:#009acd;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-flipback .avia-icongrid-inner{\npadding:30px 30px 30px 30px;\n}\n.avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid-wrapper .avia-icongrid-flipback .avia-icongrid-text{\ncolor:#009acd;\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n#top .avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-989 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n\n@media only screen and (max-width: 767px){ \n#top .avia-icon-grid-container.av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81 .avia-icongrid.av-flex-cells.av-can-break-50.av-50-break-767 li{\nflex:0 1 calc(50% - 10px);\n}\n}\n<\/style>\n<div  class='avia-icon-grid-container av-7mzcoc-7a857324aafb073d8e8ccb5bacca0c81  avia-builder-el-44  el_after_av_hr  el_before_av_hr ' ><ul id='avia-icongrid-69faf8999d990' class='avia-icongrid clearfix avia_animate_when_almost_visible avia-icongrid-flipbox avia-icongrid-numrow-2 avia-cell-space-between av-flex-cells av-break-767'>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-1 av-first-cell-row av-first-cell-item'><div class='avia-icongrid-wrapper av-7ktct0-aad318b09d311b6a5f4909162f76ef2d'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-fontello' data-av_icon='\uf108' data-av_iconfont='fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Icon: Fast project start\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Fast project start<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>The SaaS solution is quick and easy to implement, so you can start working with L-mobile service straight away.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<li class='av-icon-cell-item av-row-with-2-cells av-row-nr-1 av-cell-2 av-first-cell-row av-last-cell-item'><div class='avia-icongrid-wrapper av-qdj04-3d5fedd6cb8e3638af8c65062e0280b6'><article class='article-icon-entry '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-icongrid-front '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-icon'><span class='icongrid-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue82b' data-av_iconfont='entypo-fontello' ><\/span><\/div><header class=\"entry-content-header\" aria-label=\"Icon: Reduced costs\"><h4 class='av_icongrid_title icongrid_title '  itemprop=\"headline\" >Reduced costs<\/h4><\/header><\/div><\/div><div class='avia-icongrid-flipback '><div class=\"avia-icongrid-inner\"><div class='avia-icongrid-text'  itemprop=\"text\" ><p>You do not have to invest any additional costs in IT personnel or your own server and IT infrastructure.<\/p>\n<\/div><\/div><\/div><\/article><\/div><\/li>\n<\/ul><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-768wek-edd9b47f06deb059eeb4057f128861d5\">\n#top .hr.hr-invisible.av-768wek-edd9b47f06deb059eeb4057f128861d5{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-768wek-edd9b47f06deb059eeb4057f128861d5 hr-invisible  avia-builder-el-45  el_after_av_icongrid  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vw9y10-12909473245b1943ff9aef3f61b84032\">\n.avia-section.av-vw9y10-12909473245b1943ff9aef3f61b84032{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='back-office'  class='avia-section av-vw9y10-12909473245b1943ff9aef3f61b84032 main_color avia-section-default avia-no-border-styling  avia-builder-el-46  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-vq8lyc-32230622fb1f2d8967423915635fd51e av_one_full  avia-builder-el-47  avia-builder-el-no-sibling  lmh3w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vh6ewc-4f2e052378011ce53c7f734834f1db9a\">\n#top .av-special-heading.av-vh6ewc-4f2e052378011ce53c7f734834f1db9a{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-vh6ewc-4f2e052378011ce53c7f734834f1db9a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-vh6ewc-4f2e052378011ce53c7f734834f1db9a .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-vh6ewc-4f2e052378011ce53c7f734834f1db9a .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-vh6ewc-4f2e052378011ce53c7f734834f1db9a .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-vh6ewc-4f2e052378011ce53c7f734834f1db9a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-vh6ewc-4f2e052378011ce53c7f734834f1db9a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-vh6ewc-4f2e052378011ce53c7f734834f1db9a av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-48  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Minimize the risk of errors and increase transparency and efficiency: Field service management software for service staff in the office<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-34unj8-5873158c76b9fd3591d64eb9191566e5\">\n#top .av_textblock_section.av-34unj8-5873158c76b9fd3591d64eb9191566e5 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-34unj8-5873158c76b9fd3591d64eb9191566e5 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>A successful service process starts long before a field service technician gets to work. Without the necessary preliminary work of the service staff in the office, field service staff would often be unable to solve the customer\u2019s problem and thus unable to deliver first-rate customer service. That is why it is particularly important that the <strong>office staff in the field service are able to work in an error-free, structured, and efficient manner<\/strong>.<\/p>\n<p><strong>Digital service management<\/strong> helps you to overcome challenges such as a lack of transparency, missing data, and media discontinuities. In addition to <strong>master data management<\/strong>, which is further facilitated by connecting L-mobile service to your ERP system, the main functions of the field service management software for office staff include clear <strong>order management<\/strong>, <strong>digital route and deployment planning<\/strong> in scheduling, and real-time <strong>analysis and reporting<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-v3xk8c-e0b61dd59132c46452649bf121e69cc6\">\n.av-tab-section-outer-container.av-v3xk8c-e0b61dd59132c46452649bf121e69cc6 .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-v3xk8c-e0b61dd59132c46452649bf121e69cc6 .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-50  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-v3xk8c-e0b61dd59132c46452649bf121e69cc6'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#master-data-management' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-uzbdz8-6e151cc8cfeaa0eece6bb4dfbe9c631f av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Master data<br \/>\nmanagement<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#order-management' data-av-tab-section-title='2' class='av-section-tab-title  av-svioyc-e2f509e3e3227be0c67bc97966895063 av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Order<br \/>\nmanagement<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#route-and-deployment-planning' data-av-tab-section-title='3' class='av-section-tab-title  av-qo3nss-1184b239af8c2905a98f8af4d35a5929 av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue842' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Route and<br \/>\ndeployment planning<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#analysis-and-reporting' data-av-tab-section-title='4' class='av-section-tab-title  av-oj99is-025dcaccb53ecd7c205c4b6b232da029 av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-1-4'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Analysis<br \/>\nand reporting<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Previous<\/title>\n<desc id='av-svg-desc-2'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-3' aria-describedby='av-svg-desc-3' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-3'>Next<\/title>\n<desc id='av-svg-desc-3'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:400vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-uzbdz8-6e151cc8cfeaa0eece6bb4dfbe9c631f\">\n.av-layout-tab.av-uzbdz8-6e151cc8cfeaa0eece6bb4dfbe9c631f{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-uzbdz8-6e151cc8cfeaa0eece6bb4dfbe9c631f av-animation-delay-container  avia-builder-el-51  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"master-data-management\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-ux27ws-bc5070fc524121edc1fd9a61a5387a16 av_one_full  avia-builder-el-52  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-umfdi4-c050a6a6a73a243e9ac5e1cc606f807c\">\n#top .av-special-heading.av-umfdi4-c050a6a6a73a243e9ac5e1cc606f807c{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-umfdi4-c050a6a6a73a243e9ac5e1cc606f807c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-umfdi4-c050a6a6a73a243e9ac5e1cc606f807c .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-umfdi4-c050a6a6a73a243e9ac5e1cc606f807c .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-umfdi4-c050a6a6a73a243e9ac5e1cc606f807c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-umfdi4-c050a6a6a73a243e9ac5e1cc606f807c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-umfdi4-c050a6a6a73a243e9ac5e1cc606f807c av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-53  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Master data management<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-uh8esk-3e986be2075a02aa2c60fe17e8777cf6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Well-maintained <strong>Customer Relationship Management<\/strong>, <strong>CRM<\/strong> for short, is the key to managing customer data. L-mobile service provides its own CRM, which can either be used as a <strong>stand-alone solution<\/strong> or in <strong>combination with your ERP system<\/strong> to optimize master data management. Greater transparency, centralized data availability, and the minimization of transfer errors are just some of the advantages you can benefit from by using the field service management software.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-uc4jys-a6b20d76f57b9b451a8be8de92336b9c sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-uc4jys-a6b20d76f57b9b451a8be8de92336b9c\">\n.flex_column.av-uc4jys-a6b20d76f57b9b451a8be8de92336b9c{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-uc4jys-a6b20d76f57b9b451a8be8de92336b9c av_one_half  avia-builder-el-55  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-u93b3g-70962d60250c534f6af60a7d93d76eec\">\n#top .avia-icon-list-container.av-u93b3g-70962d60250c534f6af60a7d93d76eec .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-u93b3g-70962d60250c534f6af60a7d93d76eec .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-u93b3g-70962d60250c534f6af60a7d93d76eec  avia-builder-el-56  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-u93b3g-70962d60250c534f6af60a7d93d76eec avia-iconlist-animate'>\n<li><div class='iconlist_icon av-tyk7pw-d855430456b0a0ff832d66cb370d1545 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Manage customer data\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Manage customer data<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Find the right information for the right customer in a flash\u2014with L-mobile service you can do just that. <strong>Centralized access<\/strong> to all customer data, such as contact and address information, device history records, or field service orders, means that your service employees <strong>always have the latest data<\/strong> available to them for order processing.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ttrz3o-d01d41ae2a72a9d25f882b26625dd704 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Manage device history records\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Manage device history records<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Devices and machines require regular maintenance to ensure they function properly. With L-mobile service, you always have an <strong>overview of all the systems<\/strong> used by your customers. Each device history record contains important information that supports technical field service staff in successfully handling service calls.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-tnlpk4-84af57f3a35377c48a8c3dc2002d77e0 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue896' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Interface to ERP systems\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Interface to ERP systems<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>As master data is often already managed in the ERP system, this is exactly where L-mobile service is connected. Instead of having to maintain all the data twice over in both systems, the <strong>field service management software can be connected to popular ERP systems<\/strong>, ensuring that all information is always available in both software solutions <strong>in real time<\/strong> and in its <strong>most up-to-date form<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-tjs7po-3f69f9bb8dd4203317e97d3d1e1557b9-wrap avia-button-right  avia-builder-el-57  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/master-data-management\/'  class='avia-button av-tjs7po-3f69f9bb8dd4203317e97d3d1e1557b9 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-tbnfl8-bfad15c4613c38b6e8565e8c69df9bf1\">\n.flex_column.av-tbnfl8-bfad15c4613c38b6e8565e8c69df9bf1{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-tbnfl8-bfad15c4613c38b6e8565e8c69df9bf1 av_one_half  avia-builder-el-58  el_after_av_one_half  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-t9gn64-0e5670ec24b0cd5e5d16069455a69ade\">\n.avia-image-container.av-t9gn64-0e5670ec24b0cd5e5d16069455a69ade img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-t9gn64-0e5670ec24b0cd5e5d16069455a69ade .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-t9gn64-0e5670ec24b0cd5e5d16069455a69ade av-styling- avia-align-center  avia-builder-el-59  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-stammdatenverwaltung.jpg' alt='L-mobile service, Field Service Management Software, Stammdatenverwaltung im CRM' title='l-mobile-service-stammdatenverwaltung'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-t27fmc-c2d3f927f0ff412b3a67c74b5fc4473c\">\n#top .hr.hr-invisible.av-t27fmc-c2d3f927f0ff412b3a67c74b5fc4473c{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-t27fmc-c2d3f927f0ff412b3a67c74b5fc4473c hr-invisible  avia-builder-el-60  el_after_av_one_half  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-svioyc-e2f509e3e3227be0c67bc97966895063\">\n.av-layout-tab.av-svioyc-e2f509e3e3227be0c67bc97966895063{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-svioyc-e2f509e3e3227be0c67bc97966895063 av-animation-delay-container  avia-builder-el-61  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"order-management\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-spxouc-1cd90f359439b6012c535843bf2dade6 av_one_full  avia-builder-el-62  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-sjp5ic-bd6eabab430883cd05ac239fcaae3df8\">\n#top .av-special-heading.av-sjp5ic-bd6eabab430883cd05ac239fcaae3df8{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-sjp5ic-bd6eabab430883cd05ac239fcaae3df8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-sjp5ic-bd6eabab430883cd05ac239fcaae3df8 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-sjp5ic-bd6eabab430883cd05ac239fcaae3df8 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-sjp5ic-bd6eabab430883cd05ac239fcaae3df8 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-sjp5ic-bd6eabab430883cd05ac239fcaae3df8 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-sjp5ic-bd6eabab430883cd05ac239fcaae3df8 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-63  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Order management<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-scbpyc-bae09d66cd378931980702b5b30757a5 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Whether repair orders, maintenance orders, or installations, order management in field service requires a great deal of attention in every company. The better the preliminary work of the office staff, the <strong>faster and easier<\/strong> it is for service technicians to process the corresponding orders at the customer\u2019s location. That\u2019s why when it comes to order management, L-mobile service provides you with comprehensive functions for <strong>managing and preparing service calls<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-s831t8-7597d9968baa587e447b085109b00e30 sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s831t8-7597d9968baa587e447b085109b00e30\">\n.flex_column.av-s831t8-7597d9968baa587e447b085109b00e30{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-s831t8-7597d9968baa587e447b085109b00e30 av_one_half  avia-builder-el-65  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s315z0-c8472a2973549980a0686e230d1d4379\">\n#top .avia-icon-list-container.av-s315z0-c8472a2973549980a0686e230d1d4379 .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-s315z0-c8472a2973549980a0686e230d1d4379 .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-s315z0-c8472a2973549980a0686e230d1d4379  avia-builder-el-66  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-s315z0-c8472a2973549980a0686e230d1d4379 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-rxuvyc-09370bfbb650218a7351379683242a19 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue84b' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Manage service contracts\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Manage service contracts<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Maintain an overview of all <strong>maintenance contracts<\/strong> concluded with various customers. The field service management software <strong>automatically creates maintenance orders<\/strong> according to the maintenance cycles, which then just need to be scheduled. This means your service technicians will never miss a maintenance appointment again.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-rnfack-23ee1d440cdeb94d32562bb4d641f046 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue836' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Create and manage field service orders\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Create and manage field service orders<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>With just a few clicks, you can create new field service orders and populate them with a wealth of <strong>detailed information<\/strong>, thus making them ideal for processing by field service staff. <strong>Subsequent adjustments<\/strong> can also be made at any time. New information from field service staff is added to the digital order file so that the order can then be invoiced without any problems.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-rkusvg-2bd60d1f706752cd9f100240b674c88b avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue850' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Maintain order documents\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Maintain order documents<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>In addition to the general order information, additional documents such as <strong>instructions<\/strong>, <strong>documentation<\/strong>, and <strong>checklists<\/strong> facilitate repair and maintenance work at the customer\u2019s location. This data can therefore be stored in the field service software at any time\u2014and can of course also be viewed in the <strong>mobile service app<\/strong> by field service staff with just a few clicks.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-rdv024-ab9cdb765ddde733eb6125018adfd062-wrap avia-button-right  avia-builder-el-67  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/order-processing\/'  class='avia-button av-rdv024-ab9cdb765ddde733eb6125018adfd062 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r8c2sk-d21d8c14c60011ee900166a69b6bda7d\">\n.flex_column.av-r8c2sk-d21d8c14c60011ee900166a69b6bda7d{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-r8c2sk-d21d8c14c60011ee900166a69b6bda7d av_one_half  avia-builder-el-68  el_after_av_one_half  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-r2ly9o-e28d63bb8e5049abfd4b54aa1f0afd67\">\n.avia-image-container.av-r2ly9o-e28d63bb8e5049abfd4b54aa1f0afd67 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-r2ly9o-e28d63bb8e5049abfd4b54aa1f0afd67 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-r2ly9o-e28d63bb8e5049abfd4b54aa1f0afd67 av-styling- avia-align-center  avia-builder-el-69  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-auftragsmanagement.jpg' alt='L-mobile service, Field Service Management Software, Auftragsmanagement im Service Innendienst' title='l-mobile-service-auftragsmanagement'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2oqooc-3cfe3cfc9d448a9194f6597f63478619\">\n#top .hr.hr-invisible.av-2oqooc-3cfe3cfc9d448a9194f6597f63478619{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-2oqooc-3cfe3cfc9d448a9194f6597f63478619 hr-invisible  avia-builder-el-70  el_after_av_one_half  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qo3nss-1184b239af8c2905a98f8af4d35a5929\">\n.av-layout-tab.av-qo3nss-1184b239af8c2905a98f8af4d35a5929{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-qo3nss-1184b239af8c2905a98f8af4d35a5929 av-animation-delay-container  avia-builder-el-71  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"route-and-deployment-planning\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-2nq6ms-97bc4c44060d40a95145ab09d3ca3ff2 av_one_full  avia-builder-el-72  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-qfi1ys-7e966a1bb35a3699ac259663ede5e00d\">\n#top .av-special-heading.av-qfi1ys-7e966a1bb35a3699ac259663ede5e00d{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-qfi1ys-7e966a1bb35a3699ac259663ede5e00d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-qfi1ys-7e966a1bb35a3699ac259663ede5e00d .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-qfi1ys-7e966a1bb35a3699ac259663ede5e00d .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-qfi1ys-7e966a1bb35a3699ac259663ede5e00d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-qfi1ys-7e966a1bb35a3699ac259663ede5e00d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-qfi1ys-7e966a1bb35a3699ac259663ede5e00d av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-73  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Deployment planning<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-q8d8lg-5e20a364e69b376153c252148a9f52b4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Deploying the right service technician with the right qualifications to the right place at the right time\u2014that\u2019s the goal of <strong>optimal route and deployment planning<\/strong> in field service management. L-mobile service offers the ideal basis for <strong>efficient personnel deployment planning<\/strong> with the <strong>digital planning board<\/strong> developed specifically for dispatchers in order to speed up service processes and save costs.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-2ltejw-03c2001af0bb9d96204906690b588996 sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ltejw-03c2001af0bb9d96204906690b588996\">\n.flex_column.av-2ltejw-03c2001af0bb9d96204906690b588996{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-2ltejw-03c2001af0bb9d96204906690b588996 av_one_half  avia-builder-el-75  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-pv6sck-0eeb146f2cb579884ea54b9b2ad0643d\">\n#top .avia-icon-list-container.av-pv6sck-0eeb146f2cb579884ea54b9b2ad0643d .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-pv6sck-0eeb146f2cb579884ea54b9b2ad0643d .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-pv6sck-0eeb146f2cb579884ea54b9b2ad0643d  avia-builder-el-76  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-pv6sck-0eeb146f2cb579884ea54b9b2ad0643d avia-iconlist-animate'>\n<li><div class='iconlist_icon av-prdnmc-05809f61847d11246a557616af80f0fa avia-font-fontello avia-iconfont avia-font-fontello'><span class='av-icon-char' data-av_icon='\uf108' data-av_iconfont='fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Digital planning board\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Digital planning board<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>As part of L-mobile\u2019s field service management software, the <strong>digital planning board<\/strong> provides a visual and structured overview of all <strong>service technicians<\/strong>, their <strong>capacities<\/strong>, upcoming <strong>field service orders<\/strong>, and the details of the respective assignments. This enables your dispatchers to carry out efficient deployment planning\u2014digitally, transparently, and in real time.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-pm5cas-b5e0843868ca3e974f0e9e213e29e852 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue842' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Route-optimized route planning\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Route-optimized route planning<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>An <strong>integrated map display<\/strong> helps your dispatchers to quickly determine the location of service technicians and service calls and thus schedule orders in such a way that they can be processed <strong>efficiently and cost-effectively<\/strong>. This allows you to plan your service technicians\u2019 assignments <strong>flexibly<\/strong> <strong>based on optimal routes<\/strong> and with <strong>minimal effort<\/strong>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-2jiubw-0852cfdf67354e40aa947acc8c64350d avia-font-fontello avia-iconfont avia-font-fontello'><span class='av-icon-char' data-av_icon='\ue800' data-av_iconfont='fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Transparent skill management\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Transparent skill management<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>To <strong>increase the first-time fix rate of your field service<\/strong>, you can utilize <strong>skill management<\/strong> in the digital planning board. This allows you to assign only those service technicians who have the necessary skills to a particular order. This further optimizes deployment planning.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-paqi6c-14b62062ed0fdf111a010331d49e0f4d-wrap avia-button-right  avia-builder-el-77  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/technical-deployment-planning-software\/'  class='avia-button av-paqi6c-14b62062ed0fdf111a010331d49e0f4d av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-p36zhg-0137dbd3069a2a4343176e04238c106b\">\n.flex_column.av-p36zhg-0137dbd3069a2a4343176e04238c106b{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-p36zhg-0137dbd3069a2a4343176e04238c106b av_one_half  avia-builder-el-78  el_after_av_one_half  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ouh3bw-eb5f085d7924d38dddee0a66dee3d6ce\">\n.avia-image-container.av-ouh3bw-eb5f085d7924d38dddee0a66dee3d6ce img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ouh3bw-eb5f085d7924d38dddee0a66dee3d6ce .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ouh3bw-eb5f085d7924d38dddee0a66dee3d6ce av-styling- avia-align-center  avia-builder-el-79  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2024\/02\/l-mobile-einsatzplanung-digitale-plantafel-uebersicht-mit-karte-separat.jpg' alt='L-mobile, digitale Plantafel, Touren- und Einsatzplanung im Service, Field Service Management Software' title='l-mobile-einsatzplanung-digitale-plantafel-uebersicht-mit-karte-separat'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ooi44s-f1d307d8e33aa6d894e83e255440515b\">\n#top .hr.hr-invisible.av-ooi44s-f1d307d8e33aa6d894e83e255440515b{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-ooi44s-f1d307d8e33aa6d894e83e255440515b hr-invisible  avia-builder-el-80  el_after_av_one_half  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-oj99is-025dcaccb53ecd7c205c4b6b232da029\">\n.av-layout-tab.av-oj99is-025dcaccb53ecd7c205c4b6b232da029{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-4' class='av-layout-tab av-oj99is-025dcaccb53ecd7c205c4b6b232da029 av-animation-delay-container  avia-builder-el-81  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"4\" data-tab-section-id=\"analysis-and-reporting\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-od5f64-816d19060c021c2256e098a582dcd377 av_one_full  avia-builder-el-82  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-o76p8c-baa30db7f19c36c089ecd9531389fdf9\">\n#top .av-special-heading.av-o76p8c-baa30db7f19c36c089ecd9531389fdf9{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-o76p8c-baa30db7f19c36c089ecd9531389fdf9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-o76p8c-baa30db7f19c36c089ecd9531389fdf9 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-o76p8c-baa30db7f19c36c089ecd9531389fdf9 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-o76p8c-baa30db7f19c36c089ecd9531389fdf9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-o76p8c-baa30db7f19c36c089ecd9531389fdf9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-o76p8c-baa30db7f19c36c089ecd9531389fdf9 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-83  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Analysis<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-2eg7hg-5123242d98de84197ba259d2568977db '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Revenue, the number of service calls per customer, the materials used, and your customers\u2019 most frequently repaired devices\u2014field service generates a <strong>large amount of data<\/strong> with the potential to make existing service processes even more efficient and successful. <strong>L-mobile reporting<\/strong> is a <strong>BI software<\/strong> tool that can be used in conjunction with our field service management software. Data from a wide variety of sources is <strong>collected, processed, and visualized in one central location<\/strong>. This results in traceable processes, real-time data collection, and a <strong>solid basis for making strategic decisions<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-nvvj1w-e5c9e6ae9bf84108d0cb21f36d99719d sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nvvj1w-e5c9e6ae9bf84108d0cb21f36d99719d\">\n.flex_column.av-nvvj1w-e5c9e6ae9bf84108d0cb21f36d99719d{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-nvvj1w-e5c9e6ae9bf84108d0cb21f36d99719d av_one_half  avia-builder-el-85  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nsulr8-c452d27881999bd8e28fb2363e89780d\">\n#top .avia-icon-list-container.av-nsulr8-c452d27881999bd8e28fb2363e89780d .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-nsulr8-c452d27881999bd8e28fb2363e89780d .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-nsulr8-c452d27881999bd8e28fb2363e89780d  avia-builder-el-86  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-nsulr8-c452d27881999bd8e28fb2363e89780d avia-iconlist-animate'>\n<li><div class='iconlist_icon av-nmgu5g-f70de9efb57ad051d0808bc5fdc7440e avia-font-fontello avia-iconfont avia-font-fontello'><span class='av-icon-char' data-av_icon='\uf108' data-av_iconfont='fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Custom dashboards\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Custom dashboards<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Create appropriate dashboards with the <strong>most important KPIs<\/strong> for service managers, dispatchers, or executive management. These customizable dashboards provide a <strong>quick overview<\/strong> and support process optimization in the respective areas.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-nfzcac-6cdda4c49a3b22185df6528c0fd1ba30 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8c7' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Analysis of service KPIs\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Analysis of service KPIs<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Whether the first-time fix rate, the average processing time, or the fulfilment of Service Level Agreements (SLAs), <strong>detailed analyses of the most important KPIs<\/strong> in field service management help you to continuously elevate your company\u2019s success.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-n8v4is-5eab46cea5595a1f40c7c4a5e9961278 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8c5' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Digital forecast\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Digital forecast<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>All information on a service technician\u2019s <strong>upcoming maintenance and repair orders<\/strong> is summarized visually at a glance.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-n3ueck-17409489b49ba79b712df540c3db2eb5-wrap avia-button-right  avia-builder-el-87  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/real-time-reporting\/'  class='avia-button av-n3ueck-17409489b49ba79b712df540c3db2eb5 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mv1gmk-99d98e2afdd15b87af2dfa148ee73296\">\n.flex_column.av-mv1gmk-99d98e2afdd15b87af2dfa148ee73296{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-mv1gmk-99d98e2afdd15b87af2dfa148ee73296 av_one_half  avia-builder-el-88  el_after_av_one_half  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mrj4sc-39f90def6acf33500f7f5ec0b5c3a5c2\">\n.avia-image-container.av-mrj4sc-39f90def6acf33500f7f5ec0b5c3a5c2 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-mrj4sc-39f90def6acf33500f7f5ec0b5c3a5c2 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-mrj4sc-39f90def6acf33500f7f5ec0b5c3a5c2 av-styling- avia-align-center  avia-builder-el-89  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/01\/field-service-management-software-auswertungen.png' alt='L-mobile, Field Service Management Software, Auswertungen, Analysetool, L-mobile Reporting, Service KPIs' title='field-service-management-software-auswertungen'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mmm2k4-56921f8441f81f1fc15093d9f5bc9d9e\">\n#top .hr.hr-invisible.av-mmm2k4-56921f8441f81f1fc15093d9f5bc9d9e{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-mmm2k4-56921f8441f81f1fc15093d9f5bc9d9e hr-invisible  avia-builder-el-90  el_after_av_one_half  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mco0wc-ae23e3a1a9d303febb1a1ea858c3c5e2\">\n.avia-section.av-mco0wc-ae23e3a1a9d303febb1a1ea858c3c5e2{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='field-service'  class='avia-section av-mco0wc-ae23e3a1a9d303febb1a1ea858c3c5e2 main_color avia-section-default avia-no-border-styling  avia-builder-el-91  el_after_av_tab_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-m6yr8k-f9a4642c0c06a5e80110ef99d58a74c0 av_one_full  avia-builder-el-92  avia-builder-el-no-sibling  lmh3w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m54p5g-2be1e85637fe22dbe55c96663b5f2444\">\n#top .av-special-heading.av-m54p5g-2be1e85637fe22dbe55c96663b5f2444{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-m54p5g-2be1e85637fe22dbe55c96663b5f2444 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-m54p5g-2be1e85637fe22dbe55c96663b5f2444 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-m54p5g-2be1e85637fe22dbe55c96663b5f2444 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-m54p5g-2be1e85637fe22dbe55c96663b5f2444 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m54p5g-2be1e85637fe22dbe55c96663b5f2444 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m54p5g-2be1e85637fe22dbe55c96663b5f2444 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m54p5g-2be1e85637fe22dbe55c96663b5f2444 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-93  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Mobile knowledgebase for on the go: Field service management software for technical field service staff <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-26p7i4-a75c5a80bd7925bbaa15a74e1cb4574b\">\n#top .av_textblock_section.av-26p7i4-a75c5a80bd7925bbaa15a74e1cb4574b .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-26p7i4-a75c5a80bd7925bbaa15a74e1cb4574b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Your field service technicians don\u2019t just rely on the good preliminary work of the service staff in the office, there are also numerous challenges that technicians face when on assignment in the field\u2014which can be overcome by using the <strong>L-mobile service field service management software<\/strong>.<\/p>\n<p>By providing a <strong>mobile service app<\/strong>, L-mobile service equips technical field service staff with the ideal basis for accomplishing their daily tasks. The field service management software can easily be used as an app on a <strong>tablet or smartphone<\/strong>, so that field service staff also <strong>always have access to all information<\/strong> in the system\u2014<strong>even when there is no Internet connection<\/strong>. The numerous functions of the mobile service app make work much easier for service technicians, for example, through <strong>fast digital data collection<\/strong> or access to <strong>digital checklists<\/strong> for error-free order processing. In addition, the field service management software with <strong>augmented reality<\/strong> technology offers another way to support technicians in the field and to improve service quality.<\/p>\n<\/div><\/section><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lquj4c-b77b06866f45ede0c7da78b297ef8e4b\">\n.av-tab-section-outer-container.av-lquj4c-b77b06866f45ede0c7da78b297ef8e4b .av-tab-section-tab-title-container{\nbackground-color:#009acd;\n}\n#top .av-tab-section-outer-container.av-lquj4c-b77b06866f45ede0c7da78b297ef8e4b .av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-2'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-95  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-lquj4c-b77b06866f45ede0c7da78b297ef8e4b'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#mobile-service-app' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-ljcaq4-de98aaedc1d753f661a2cf36826e49d5 av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-2-1'><span class='av-tab-section-icon avia-iconfont avia-font-fontello' data-av_icon='\uf10b' data-av_iconfont='fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Mobile service app<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#digital-checklists' data-av-tab-section-title='2' class='av-section-tab-title  av-jklxqs-bf6d213310b4099ca8f0c660744aa877 av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-2-2'><span class='av-tab-section-icon avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Digital checklists<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#augmented-reality' data-av-tab-section-title='3' class='av-section-tab-title  av-hlg4fo-6a1b65a746f6c35a0b59f2a1be9b3aed av-tab-with-icon av-tab-no-image av-tab-image-circle' role='tab' tabindex='0' aria-controls='av-tab-section-2-3'><span class='av-tab-section-icon avia-iconfont avia-font-fontello' data-av_icon='\uf10a' data-av_iconfont='fontello' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Augmented reality<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-4' aria-describedby='av-svg-desc-4' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-4'>Previous<\/title>\n<desc id='av-svg-desc-4'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-5' aria-describedby='av-svg-desc-5' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-5'>Next<\/title>\n<desc id='av-svg-desc-5'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:300vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ljcaq4-de98aaedc1d753f661a2cf36826e49d5\">\n.av-layout-tab.av-ljcaq4-de98aaedc1d753f661a2cf36826e49d5{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-2-1' class='av-layout-tab av-ljcaq4-de98aaedc1d753f661a2cf36826e49d5 av-animation-delay-container  avia-builder-el-96  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"mobile-service-app\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-259bg4-49ed4b74d6bea2c788c89b1f7e45bc3e av_one_full  avia-builder-el-97  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l9lhv8-6ec4097d893201907347852bd9dadd2d\">\n#top .av-special-heading.av-l9lhv8-6ec4097d893201907347852bd9dadd2d{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-l9lhv8-6ec4097d893201907347852bd9dadd2d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-l9lhv8-6ec4097d893201907347852bd9dadd2d .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-l9lhv8-6ec4097d893201907347852bd9dadd2d .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-l9lhv8-6ec4097d893201907347852bd9dadd2d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-l9lhv8-6ec4097d893201907347852bd9dadd2d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-l9lhv8-6ec4097d893201907347852bd9dadd2d av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-98  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Mobile service app<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l5rqrg-f847f114df4a4b07922a43efd0f5bac8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Everything at a glance\u2014with the <strong>L-mobile service field service management software<\/strong>, your service technicians carry out repairs, maintenance, or installation with the help of a <strong>mobile service app<\/strong>. Your technicians receive the service calls assigned to them <strong>automatically<\/strong> and <strong>in real time on their mobile device<\/strong>, where they can always keep track of all relevant data for the assignment, such as the location, contact person, affected machinery, or materials required. Your field service staff are thus able to optimally prepare for a service call.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-kvkwqs-7e8da22f2dc1f945248b973eedd3f2bb sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kvkwqs-7e8da22f2dc1f945248b973eedd3f2bb\">\n.flex_column.av-kvkwqs-7e8da22f2dc1f945248b973eedd3f2bb{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-kvkwqs-7e8da22f2dc1f945248b973eedd3f2bb av_one_half  avia-builder-el-100  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ktapn0-97c52ad4ef0e5dd0f903b4e71d06698d\">\n#top .avia-icon-list-container.av-ktapn0-97c52ad4ef0e5dd0f903b4e71d06698d .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-ktapn0-97c52ad4ef0e5dd0f903b4e71d06698d .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-ktapn0-97c52ad4ef0e5dd0f903b4e71d06698d  avia-builder-el-101  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-ktapn0-97c52ad4ef0e5dd0f903b4e71d06698d avia-iconlist-animate'>\n<li><div class='iconlist_icon av-kjd0bo-cf0eb4d2d77192b3bd8bece5bde31a8c avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue850' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Mobile knowledgebase\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Mobile knowledgebase<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>With the mobile service app, your technicians always have all <strong>documents<\/strong>, <strong>customer data<\/strong>, <strong>order information<\/strong>, and a <strong>history of past assignments<\/strong> to hand digitally when on the go. This allows service technicians to optimally prepare for their visit to the customer and quickly and easily look up helpful information when working on an order.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-kf8gbw-632afc0094a3efbb897dcae59f632d95 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue84d' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Digital field service report\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Digital field service report<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>The <strong>working time<\/strong>, <strong>travel time<\/strong>, and <strong>materials used<\/strong> can all be recorded via the mobile service app during the service call. Once the field service order has been completed, L-mobile service uses this information to generate a <strong>digital field service report<\/strong>, which your technicians can have the customer sign digitally there and then, so it can be sent to the office for invoicing.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-214kic-0ca65de46a37a4972700fbea5da17e19 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue853' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Offline-capable app\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Offline-capable app<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Even when your service technicians are working at locations where there is <strong>little or no Internet connection<\/strong>, the <strong>service app can be used without any problems<\/strong> because L-mobile service is both <strong>online- and offline-capable<\/strong>. This means that all necessary data can also be recorded offline by field service staff and automatically synchronized with the system as soon as they are online again.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-k2ofyc-6df561f92103e511a86f3ab3c461ee3f-wrap avia-button-right  avia-builder-el-102  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/service-call-management-software\/'  class='avia-button av-k2ofyc-6df561f92103e511a86f3ab3c461ee3f av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jyi8jo-2703ae2140b8a5d47875b7dcf7df6cf3\">\n.flex_column.av-jyi8jo-2703ae2140b8a5d47875b7dcf7df6cf3{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-jyi8jo-2703ae2140b8a5d47875b7dcf7df6cf3 av_one_half  avia-builder-el-103  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jqbm2c-b408cc1f44916527ed1bfda3999e094b\">\n.avia-image-container.av-jqbm2c-b408cc1f44916527ed1bfda3999e094b img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-jqbm2c-b408cc1f44916527ed1bfda3999e094b .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-jqbm2c-b408cc1f44916527ed1bfda3999e094b av-styling- avia-align-center  avia-builder-el-104  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/02\/l-mobile-service-serviceauftrag-mobil.png' alt='L-mobile service, Field Service Management Software, FSM App, Serviceauftrag' title='l-mobile-service-serviceauftrag-mobil'  height=\"467\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jklxqs-bf6d213310b4099ca8f0c660744aa877\">\n.av-layout-tab.av-jklxqs-bf6d213310b4099ca8f0c660744aa877{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-2-2' class='av-layout-tab av-jklxqs-bf6d213310b4099ca8f0c660744aa877 av-animation-delay-container  avia-builder-el-105  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"digital-checklists\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-jh757w-0578a2c73e96ef99dd0e4dfabe306d71 av_one_full  avia-builder-el-106  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jc4vho-05d72c821675142db245ef5b2288e68d\">\n#top .av-special-heading.av-jc4vho-05d72c821675142db245ef5b2288e68d{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-jc4vho-05d72c821675142db245ef5b2288e68d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-jc4vho-05d72c821675142db245ef5b2288e68d .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-jc4vho-05d72c821675142db245ef5b2288e68d .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-jc4vho-05d72c821675142db245ef5b2288e68d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-jc4vho-05d72c821675142db245ef5b2288e68d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-jc4vho-05d72c821675142db245ef5b2288e68d av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-107  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Digital checklists<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-j5bzwk-050218ea418f3b384d6ceefb01e737db '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The most important thing for a <strong>repair, maintenance, or installation order<\/strong> is that it is carried out correctly and completed successfully. L-mobile service supports your service technicians here with digital checklists. With the help of <strong>standardized workflows<\/strong> that are defined in advance, service technicians can complete their work at the customer\u2019s location <strong>more easily and efficiently<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-izmvn8-2424afa08c04c686328deee6f97d5d85 sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-izmvn8-2424afa08c04c686328deee6f97d5d85\">\n.flex_column.av-izmvn8-2424afa08c04c686328deee6f97d5d85{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-izmvn8-2424afa08c04c686328deee6f97d5d85 av_one_half  avia-builder-el-109  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-is32x8-09ead9b484fe4b21be5e43d0872d9bcb\">\n#top .avia-icon-list-container.av-is32x8-09ead9b484fe4b21be5e43d0872d9bcb .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-is32x8-09ead9b484fe4b21be5e43d0872d9bcb .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-is32x8-09ead9b484fe4b21be5e43d0872d9bcb  avia-builder-el-110  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-is32x8-09ead9b484fe4b21be5e43d0872d9bcb avia-iconlist-animate'>\n<li><div class='iconlist_icon av-inhjtg-900c7baa253e05a60547e3a9904f9f3e avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue8a5' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Create custom checklists\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Create custom checklists<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>A <strong>user-friendly digital kit<\/strong> enables your service employees in the office to create one or more <strong>custom checklists<\/strong> for each type of order, machine, or device, which must be followed by the technicians during the course of a service call. This allows you to create standard workflows and avoid field service errors.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ig00vw-7b5076d3c4e8016072c4ed6d8f31b44f avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue84b' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Automatic assignment to field service orders\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Automatic assignment to field service orders<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Each of the digital checklists that is created can be <strong>assigned to a specific type of field service order<\/strong>. If this type of order is created in the future, L-mobile service <strong>automatically<\/strong> assigns the corresponding form. This <strong>saves time<\/strong> and prevents checklists from being forgotten when preparing service calls.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ic08yk-f7f64a440a8c988b03fed1a2c6b5f2c5 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Mobile processing of checklists\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Mobile processing of checklists<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>Checklists can also be turned into <strong>mandatory forms<\/strong> for completing a service call. Technicians must <strong>perform<\/strong>, <strong>document<\/strong>, and <strong>digitally confirm<\/strong> each step in the form in order to complete the checklist and successfully conclude the field service order. They are thus guided step by step through the process.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-i6smbw-6c5147b6048dec324d6d669723782453-wrap avia-button-right  avia-builder-el-111  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/create-checklists\/'  class='avia-button av-i6smbw-6c5147b6048dec324d6d669723782453 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hz8udo-c1fbc97c4d71c18d3633aa364ec43ccf\">\n.flex_column.av-hz8udo-c1fbc97c4d71c18d3633aa364ec43ccf{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-hz8udo-c1fbc97c4d71c18d3633aa364ec43ccf av_one_half  avia-builder-el-112  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hqyzdw-3110cb2dc2ea59019bac8a21c46a4402\">\n.avia-image-container.av-hqyzdw-3110cb2dc2ea59019bac8a21c46a4402 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-hqyzdw-3110cb2dc2ea59019bac8a21c46a4402 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-hqyzdw-3110cb2dc2ea59019bac8a21c46a4402 av-styling- avia-align-center  avia-builder-el-113  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/02\/l-mobile-service-checklisten-mobil.png' alt='L-mobile service, Field Service Management Software, digitale Checklisten,' title='l-mobile-service-checklisten-mobil'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hlg4fo-6a1b65a746f6c35a0b59f2a1be9b3aed\">\n.av-layout-tab.av-hlg4fo-6a1b65a746f6c35a0b59f2a1be9b3aed{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-2-3' class='av-layout-tab av-hlg4fo-6a1b65a746f6c35a0b59f2a1be9b3aed av-animation-delay-container  avia-builder-el-114  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"augmented-reality\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div  class='flex_column av-hhznq4-4632510c7057dcd88eb41ff13d6f1605 av_one_full  avia-builder-el-115  el_before_av_one_half  avia-builder-el-first  lmh3 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hc093g-cacf71c1baeb55bd2b8798043918ef24\">\n#top .av-special-heading.av-hc093g-cacf71c1baeb55bd2b8798043918ef24{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-hc093g-cacf71c1baeb55bd2b8798043918ef24 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-hc093g-cacf71c1baeb55bd2b8798043918ef24 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-hc093g-cacf71c1baeb55bd2b8798043918ef24 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-hc093g-cacf71c1baeb55bd2b8798043918ef24 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-hc093g-cacf71c1baeb55bd2b8798043918ef24 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-hc093g-cacf71c1baeb55bd2b8798043918ef24 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-116  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Augmented reality<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-h4zdp8-8378fa83475e8a2cbb2680c1e6cf7c77 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>In practice, service calls can vary in complexity. Sometimes a service technician only realizes on site that they are faced with a problem that they don\u2019t quite know how to solve. To ensure that in such cases <strong>no additional time is wasted<\/strong>, because another technician has to travel out to the customer again, the L-mobile service app features a <strong>fully integrated augmented reality function<\/strong>. With the help of tablets or smartphones, your service technicians can bring in other colleagues with the necessary knowledge\u2014without them having to physically be there on site.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-gyn1sk-8fe8dc874e5c3ec957b32ef0fd1a736f sc-av_one_half av-break-at-tablet-flextable av-mobile-columns-flex av-columns-individual av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gyn1sk-8fe8dc874e5c3ec957b32ef0fd1a736f\">\n.flex_column.av-gyn1sk-8fe8dc874e5c3ec957b32ef0fd1a736f{\norder:1;\n}\n<\/style>\n<div  class='flex_column av-gyn1sk-8fe8dc874e5c3ec957b32ef0fd1a736f av_one_half  avia-builder-el-118  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-grmgfg-b90b59295fdea3576714f5a5888fd9bf\">\n#top .avia-icon-list-container.av-grmgfg-b90b59295fdea3576714f5a5888fd9bf .iconlist_icon{\ncolor:#009acd;\nbackground-color:#ffffff;\nborder:1px solid #009acd;\n}\n#top .avia-icon-list-container.av-grmgfg-b90b59295fdea3576714f5a5888fd9bf .iconlist_icon svg:first-child{\nstroke:#009acd;\nfill:#009acd;\n}\n<\/style>\n<div  class='avia-icon-list-container av-grmgfg-b90b59295fdea3576714f5a5888fd9bf  avia-builder-el-119  el_before_av_button  avia-builder-el-first '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-grmgfg-b90b59295fdea3576714f5a5888fd9bf avia-iconlist-animate'>\n<li><div class='iconlist_icon av-gnj23o-cb851f5c3a0f29fc63fb2bb50e708a04 avia-font-fontello avia-iconfont avia-font-fontello'><span class='av-icon-char' data-av_icon='\uf10b' data-av_iconfont='fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Remote service\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Remote service<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>With a simple <strong>video call<\/strong>, service technicians can contact experts to help them complete an order. Using <strong>spoken instructions or virtual elements<\/strong>, for example with symbols or SMS, an expert can provide assistance via <strong>remote service<\/strong> and guide the technician through the service call.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-ge5ql0-ff81beead26998025bc794bcf3e7e333 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue80f' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Traceable documentation\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Traceable documentation<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>During a remote support call, <strong>photos and videos<\/strong> can easily be taken or <strong>screenshots<\/strong> created with the mobile device being used. L-mobile service automatically saves these media in the corresponding field service order, creating <strong>complete and traceable documentation<\/strong> of the use of augmented reality.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-g9fll0-eb024931ffbdd804766272994a1ef087 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue80a' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Remote customer service\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Remote customer service<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><p>It is not just your service technicians who can be supported via augmented reality. Your customers can also receive <strong>support from your experts via remote service<\/strong> and be assisted in <strong>solving problems independently<\/strong>. This saves time and costs, and conserves your resources.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><br \/>\n<div  class='avia-button-wrap av-g2450k-085a8bd787a6dba4cbcb81ea1d547345-wrap avia-button-right  avia-builder-el-120  el_after_av_iconlist  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/solutions-and-services\/digital-service-management\/augmented-reality-in-field-service-management\/'  class='avia-button av-g2450k-085a8bd787a6dba4cbcb81ea1d547345 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fx0th8-163da0e362e411b7347ec887fd07b827\">\n.flex_column.av-fx0th8-163da0e362e411b7347ec887fd07b827{\norder:0;\n}\n<\/style>\n<div  class='flex_column av-fx0th8-163da0e362e411b7347ec887fd07b827 av_one_half  avia-builder-el-121  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1kv118-60133e07af9e5d1f78af0e752c920cb2\">\n.avia-image-container.av-1kv118-60133e07af9e5d1f78af0e752c920cb2 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1kv118-60133e07af9e5d1f78af0e752c920cb2 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1kv118-60133e07af9e5d1f78af0e752c920cb2 av-styling- avia-align-center  avia-builder-el-122  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/04\/l-mobile-service-mobile-service-app-augmented-reality-min.jpg' alt='L-mobile service, Field Service Management Software, Augmented Reality f\u00fcr Remote Support im technischen Au\u00dfendienst' title='l-mobile-service-mobile-service-app-augmented-reality-min'  height=\"467\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fkkkwk-ec84afde33b35a78f69711509fe199d1\">\n.avia-section.av-fkkkwk-ec84afde33b35a78f69711509fe199d1{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-fkkkwk-ec84afde33b35a78f69711509fe199d1 main_color avia-section-default avia-no-border-styling  avia-builder-el-123  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-ffpwbo-3bdf71819d4c874895d43909a82d14dc av_one_full  avia-builder-el-124  el_before_av_one_third  avia-builder-el-first  lmh3w first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f8zyg4-b5d5ac085789eee8006f7d6e3cd485b9\">\n#top .av-special-heading.av-f8zyg4-b5d5ac085789eee8006f7d6e3cd485b9{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-f8zyg4-b5d5ac085789eee8006f7d6e3cd485b9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-f8zyg4-b5d5ac085789eee8006f7d6e3cd485b9 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-f8zyg4-b5d5ac085789eee8006f7d6e3cd485b9 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-f8zyg4-b5d5ac085789eee8006f7d6e3cd485b9 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-f8zyg4-b5d5ac085789eee8006f7d6e3cd485b9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-f8zyg4-b5d5ac085789eee8006f7d6e3cd485b9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-f8zyg4-b5d5ac085789eee8006f7d6e3cd485b9 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-125  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Advantages of using field service management software for service staff in the office and technical field service staff<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-f4ywzw-d36f204daee3295e852d0dcfd075b5db sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f4ywzw-d36f204daee3295e852d0dcfd075b5db\">\n.flex_column.av-f4ywzw-d36f204daee3295e852d0dcfd075b5db{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-f4ywzw-d36f204daee3295e852d0dcfd075b5db av_one_third  avia-builder-el-126  el_after_av_one_full  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-exm97w-07dc878ff3d78032721c2c9475ab7af4\">\n#top .av-special-heading.av-exm97w-07dc878ff3d78032721c2c9475ab7af4{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-exm97w-07dc878ff3d78032721c2c9475ab7af4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-exm97w-07dc878ff3d78032721c2c9475ab7af4 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-exm97w-07dc878ff3d78032721c2c9475ab7af4 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-exm97w-07dc878ff3d78032721c2c9475ab7af4 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-127  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Seamless connection to your ERP system<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-esqgik-69af606dace82096850dc80602b28f26\">\n.flex_column.av-esqgik-69af606dace82096850dc80602b28f26{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-esqgik-69af606dace82096850dc80602b28f26 av_one_third  avia-builder-el-128  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-emhrs4-41b5f2a7bfa4befa8ef1e653cdc2e5cb\">\n#top .av-special-heading.av-emhrs4-41b5f2a7bfa4befa8ef1e653cdc2e5cb{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-emhrs4-41b5f2a7bfa4befa8ef1e653cdc2e5cb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-emhrs4-41b5f2a7bfa4befa8ef1e653cdc2e5cb .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-emhrs4-41b5f2a7bfa4befa8ef1e653cdc2e5cb .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-emhrs4-41b5f2a7bfa4befa8ef1e653cdc2e5cb av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-129  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >No duplicate data maintenance<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ehj4gc-af3e3a6e86d7e2a75bc543e7bbeb86ae\">\n.flex_column.av-ehj4gc-af3e3a6e86d7e2a75bc543e7bbeb86ae{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-ehj4gc-af3e3a6e86d7e2a75bc543e7bbeb86ae av_one_third  avia-builder-el-130  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-e9mhjg-ff924f65332266c4996e7233db979ca5\">\n#top .av-special-heading.av-e9mhjg-ff924f65332266c4996e7233db979ca5{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-e9mhjg-ff924f65332266c4996e7233db979ca5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-e9mhjg-ff924f65332266c4996e7233db979ca5 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-e9mhjg-ff924f65332266c4996e7233db979ca5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-e9mhjg-ff924f65332266c4996e7233db979ca5 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-131  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Greater end-to-end transparency<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-e57ijo-10ea3472c7a683dbf99fbfb7328aeada sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-e57ijo-10ea3472c7a683dbf99fbfb7328aeada\">\n.flex_column.av-e57ijo-10ea3472c7a683dbf99fbfb7328aeada{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-e57ijo-10ea3472c7a683dbf99fbfb7328aeada av_one_third  avia-builder-el-132  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dxhy9g-6d89502eedd4b333fd821fcd44fe0dec\">\n#top .av-special-heading.av-dxhy9g-6d89502eedd4b333fd821fcd44fe0dec{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-dxhy9g-6d89502eedd4b333fd821fcd44fe0dec .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-dxhy9g-6d89502eedd4b333fd821fcd44fe0dec .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-dxhy9g-6d89502eedd4b333fd821fcd44fe0dec .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-dxhy9g-6d89502eedd4b333fd821fcd44fe0dec av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-133  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Increased first-time fix rate<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dtcsnw-f18a555cc342d23ce7c70e73e93d6dc5\">\n.flex_column.av-dtcsnw-f18a555cc342d23ce7c70e73e93d6dc5{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-dtcsnw-f18a555cc342d23ce7c70e73e93d6dc5 av_one_third  avia-builder-el-134  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dnay2k-4022fddc2f9d3124b2e52782451b026a\">\n#top .av-special-heading.av-dnay2k-4022fddc2f9d3124b2e52782451b026a{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-dnay2k-4022fddc2f9d3124b2e52782451b026a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-dnay2k-4022fddc2f9d3124b2e52782451b026a .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-dnay2k-4022fddc2f9d3124b2e52782451b026a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-dnay2k-4022fddc2f9d3124b2e52782451b026a av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-135  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Increased process reliability <\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dfdmgs-71a4cb3f43a9c0526b16e6921d41f000\">\n.flex_column.av-dfdmgs-71a4cb3f43a9c0526b16e6921d41f000{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-dfdmgs-71a4cb3f43a9c0526b16e6921d41f000 av_one_third  avia-builder-el-136  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1bt7v8-78c60a8d9b308ef70ee3d6facbf2f14e\">\n#top .av-special-heading.av-1bt7v8-78c60a8d9b308ef70ee3d6facbf2f14e{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-1bt7v8-78c60a8d9b308ef70ee3d6facbf2f14e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1bt7v8-78c60a8d9b308ef70ee3d6facbf2f14e .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1bt7v8-78c60a8d9b308ef70ee3d6facbf2f14e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1bt7v8-78c60a8d9b308ef70ee3d6facbf2f14e av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-137  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Improved service quality and increased productivity<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-d7hfr8-e13590fa2fd4f960f70a803c05fee676 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-d7hfr8-e13590fa2fd4f960f70a803c05fee676\">\n.flex_column.av-d7hfr8-e13590fa2fd4f960f70a803c05fee676{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-d7hfr8-e13590fa2fd4f960f70a803c05fee676 av_one_third  avia-builder-el-138  el_after_av_one_third  el_before_av_one_third  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-d26juc-880160ec79d329331df2caa0b684873d\">\n#top .av-special-heading.av-d26juc-880160ec79d329331df2caa0b684873d{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-d26juc-880160ec79d329331df2caa0b684873d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-d26juc-880160ec79d329331df2caa0b684873d .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-d26juc-880160ec79d329331df2caa0b684873d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-d26juc-880160ec79d329331df2caa0b684873d av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-139  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Cost and time savings<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvbnq4-d45764ff524cd1e8150118bcbcae015d\">\n.flex_column.av-cvbnq4-d45764ff524cd1e8150118bcbcae015d{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-cvbnq4-d45764ff524cd1e8150118bcbcae015d av_one_third  avia-builder-el-140  el_after_av_one_third  el_before_av_one_third  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cly94c-7e6a02774be1762a91edbe43819497a8\">\n#top .av-special-heading.av-cly94c-7e6a02774be1762a91edbe43819497a8{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-cly94c-7e6a02774be1762a91edbe43819497a8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-cly94c-7e6a02774be1762a91edbe43819497a8 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-cly94c-7e6a02774be1762a91edbe43819497a8 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-cly94c-7e6a02774be1762a91edbe43819497a8 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-141  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Improved customer satisfaction through greater efficiency<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-18ylf8-9c38c6b8a53fc07e3a8cd1c584de4edb\">\n.flex_column.av-18ylf8-9c38c6b8a53fc07e3a8cd1c584de4edb{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\n}\n<\/style>\n<div  class='flex_column av-18ylf8-9c38c6b8a53fc07e3a8cd1c584de4edb av_one_third  avia-builder-el-142  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cbyii4-151f63296134d57df80d2e3b5dcd1969\">\n#top .av-special-heading.av-cbyii4-151f63296134d57df80d2e3b5dcd1969{\npadding-bottom:0;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-cbyii4-151f63296134d57df80d2e3b5dcd1969 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-cbyii4-151f63296134d57df80d2e3b5dcd1969 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-cbyii4-151f63296134d57df80d2e3b5dcd1969 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-cbyii4-151f63296134d57df80d2e3b5dcd1969 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-143  avia-builder-el-no-sibling '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Reliable multi-factor authentication<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_9'  class='avia-section av-c7j5mc-c700bdf39aaaf9628c70f94dbc4515de main_color avia-section-default avia-no-border-styling  avia-builder-el-144  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-c1hvv0-854dbfd6b2e11e0b4928b3aa0cfd6659 av_one_full  avia-builder-el-145  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bujmlo-36435f95c4869c9085310ab84ba1748d\">\n#top .av-special-heading.av-bujmlo-36435f95c4869c9085310ab84ba1748d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-bujmlo-36435f95c4869c9085310ab84ba1748d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-bujmlo-36435f95c4869c9085310ab84ba1748d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-bujmlo-36435f95c4869c9085310ab84ba1748d av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-146  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Why field service management software is so important for your company: Challenges for office and field service staff<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-bn1wq4-3bcd9e7c758f2675dfbcfb9ad79576df '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The goal of a service organization is to provide its customers with <strong>first-rate customer service<\/strong> that <strong>keeps them loyal to the company in the long term<\/strong> and of course <strong>generates revenue<\/strong>. As a competent service team, the service staff in the office and the technical field service staff work to achieve these goals and handle every service call in the best possible way.<\/p>\n<p>However, often a service call is doomed to fail from the moment the field service order is entered. Information from the customer regarding the reported malfunctions is first noted down on a piece of paper during the phone call and then has to be entered into the ERP system. This of course presents the <strong>risk of data being incorrectly or incompletely transferred<\/strong>. Even if all of the information is already entered into the system during the customer call, there is <strong>often no digital interface<\/strong> from the ERP system to the scheduling team. Field service orders are therefore printed out and passed onto the dispatchers. Here too information can be easily lost in the resulting mess of paper. As a result, dispatchers <strong>do not have an overview<\/strong> of the details of upcoming service calls and the allocation of suitable service technicians, <strong>making route-optimized planning very difficult<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div><div class='flex_column_table av-bhug9o-5be0098c16cc8989bcbe1ddc12d259f4 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-bhug9o-5be0098c16cc8989bcbe1ddc12d259f4 av_one_half  avia-builder-el-148  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><div  class='avia-slideshow av-14yr6k-b0afa68023d1c6bc6ba866c77ec4d858 avia-slideshow-no scaling av_slideshow avia-slide-slider  avia-builder-el-149  avia-builder-el-no-sibling  av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 71.428571428571%;'><li  class='avia-slideshow-slide av-14yr6k-b0afa68023d1c6bc6ba866c77ec4d858__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2020\/04\/service-app-tablet-mobile-wissensdatenbank.jpg' width='700' height='500' title='L-mobile, Field Service Management Software, Wissensdatenbank, Servicetechniker, Au\u00dfendienst, Service App' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-14yr6k-b0afa68023d1c6bc6ba866c77ec4d858__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/digitaler-servicebericht-am-tablet-min.jpg' width='700' height='500' title='digitaler-servicebericht-am-tablet-min' alt='Digitaler Servicebericht auf dem Tablet erstellen und bearbeiten, Field Service Management Software '  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-14yr6k-b0afa68023d1c6bc6ba866c77ec4d858__2  slide-3 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img src='https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/material-und-zeit-erfassen.jpg' width='700' height='500' title='material-und-zeit-erfassen' alt='L-mobile, Material und Zeiten erfassen f\u00fcr den digitalen Servicebericht, Field Service Management Software'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-6' aria-describedby='av-svg-desc-6' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-6'>Previous<\/title>\n<desc id='av-svg-desc-6'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-7' aria-describedby='av-svg-desc-7' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-7'>Next<\/title>\n<desc id='av-svg-desc-7'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-aoggb0-98a283a653f11f7c44ecb52bd28370b8 av_one_half  avia-builder-el-150  el_after_av_one_half  el_before_av_one_full  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><section  class='av_textblock_section av-aiqwm4-62093055011882307702d5ff7bef4b49 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Field service staff also face a number of challenges. As service technicians, they are constantly on the move to solve your customers\u2019 problems. It is not possible for them to access the field service software like the service employees in the office do at their stationary computers. So the <strong>information on upcoming service calls is printed on paper<\/strong>, which does have some disadvantages. With the large number of orders that a technician has to handle on a regular basis, this can quickly turn into a <strong>mess of paper<\/strong>, in which <strong>order information can easily get lost<\/strong>. It is also difficult to share new and important information with the technician when they are already on the road. It is often not possible for them to check their emails or use their phone while driving to the customer. <strong>Communication<\/strong> <strong>between office staff and field service staff is therefore difficult<\/strong>, which can become a problem, especially in the case of spontaneous changes or emergency call outs. Unnecessary <strong>additional journeys<\/strong> and the resulting <strong>scheduling conflicts<\/strong> are then not uncommon. In addition, service technicians regularly spend a lot of time writing up field service reports on completed assignments. Difficulties reading a colleague\u2019s handwriting are inevitable here.<\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-ae3zcs-4d991bc5ea45522214efa407e9c44e83 av_one_full  avia-builder-el-152  el_after_av_one_half  avia-builder-el-last  first flex_column_div  column-top-margin'     ><p><section  class='av_textblock_section av-a7a1yk-adfb3132987a3edb2602833d2b950485 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Of course, there are many different factors that are relevant to the success of field service and these can vary for every company. Nevertheless, the <strong>implementation of field service management software<\/strong> is one of the most important measures for advancing the optimization of the service process and mastering these challenges in the long term. With a <strong>holistic approach to digitalization<\/strong>, the support of an <strong>expert partner<\/strong>, and the right service solution, you have the basis for a successful future in field service. Our experts look forward to working with you to develop options for the digitalization of your field service management.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-a2xobw-3eadf49e0bbabbe14241ab907045e398-wrap avia-button-right  avia-builder-el-154  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/interactive\/contact\/'  class='avia-button av-a2xobw-3eadf49e0bbabbe14241ab907045e398 av-link-btn avia-icon_select-yes-left-icon avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Contact us\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue805' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Contact us<\/span><\/a><\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9wnq2k-ecedcdf7d0ffdf6f0998cc3d2fa7efda\">\n.avia-section.av-9wnq2k-ecedcdf7d0ffdf6f0998cc3d2fa7efda{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/03\/digitale-serviceberichte-im-field-service.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_10'  class='avia-section av-9wnq2k-ecedcdf7d0ffdf6f0998cc3d2fa7efda main_color avia-section-default avia-no-border-styling  avia-builder-el-155  el_after_av_section  el_before_av_section  lmhfr lmhes lmhen lmhhu avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9orn7w-c7659f1d1a5f877275b706d38f6b9a4a\">\n.flex_column.av-9orn7w-c7659f1d1a5f877275b706d38f6b9a4a{\nborder-width:1px;\nborder-color:#ffffff;\nborder-style:solid;\npadding:50px 50px 50px 50px;\nbackground-color:rgba(86,86,86,0.9);\n}\n<\/style>\n<div  class='flex_column av-9orn7w-c7659f1d1a5f877275b706d38f6b9a4a av_one_full  avia-builder-el-156  avia-builder-el-no-sibling  lmh3w first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d\">\n#top .av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-9kmt70-0b1705b26dc16b6bc14ab6f99a9f948d av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-157  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Die passende Hardware f\u00fcr Ihren Field Service Au\u00dfendienst <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-xjghw-807d274d06c41e171c2a4de19648931b\">\n#top .av_textblock_section.av-xjghw-807d274d06c41e171c2a4de19648931b .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-xjghw-807d274d06c41e171c2a4de19648931b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>Damit Ihre Servicetechniker die Field Service Management Software optimal nutzen, ist eine <strong>robuste Hardware im Au\u00dfendienst<\/strong> ein entscheidender Faktor. Sogenannte <strong>Rugged Tablets<\/strong> bieten ideale Voraussetzungen, um <strong>auch unter widrigsten Bedingungen<\/strong> \u2013 beispielsweise bei N\u00e4sse, Sturzgefahr oder extremen Temperaturen \u2013 optimal mit der Field Service App L-mobile service arbeiten zu k\u00f6nnen. Bedient werden Rugged Tablets genauso wie herk\u00f6mmliche Tablets. Die <strong>mobile Datenerfassung<\/strong> von Arbeitszeiten, Material sowie der Zugriff auf Auftragsinformationen im Au\u00dfendienst sind somit problemlos m\u00f6glich. Zus\u00e4tzlich sind die speziell f\u00fcr den industriellen Bedarf entwickelten Tablets mit weiteren Features ausgestattet, beispielsweise <strong>spezieller Schutzh\u00fcllen<\/strong>, <strong>langlebigen Akkus<\/strong> und unterschiedlichen <strong>Schutzarten<\/strong> gegen \u00e4u\u00dfere Einfl\u00fcsse. In unserem <strong>Hardwareshop<\/strong> bieten wir Ihnen eine Auswahl an verschiedenen Tablets von marktf\u00fchrenden Herstellern, die sich hervorragend f\u00fcr den Einsatz im Field Service eignen.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-94na24-28d3f5e3d5aab9aa943ee2473e201d61-wrap avia-button-right  avia-builder-el-159  el_after_av_textblock  el_before_av_hr '><a href='https:\/\/l-mobile.com\/geschaeftsfelder\/technik\/'  class='avia-button av-94na24-28d3f5e3d5aab9aa943ee2473e201d61 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"Zum Hardwareshop\"><span class='avia_iconbox_title' >Zum Hardwareshop<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-wa96k-a2534485aae5450a9f8b8f74c384a085\">\n#top .hr.hr-invisible.av-wa96k-a2534485aae5450a9f8b8f74c384a085{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-wa96k-a2534485aae5450a9f8b8f74c384a085 hr-invisible  avia-builder-el-160  el_after_av_button  el_before_av_productslider '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div class=\"clear\"><\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_11'  class='avia-section av-8oamp8-8830653854ee57f9939d68c480076034 main_color avia-section-default avia-no-border-styling  avia-builder-el-162  el_after_av_section  el_before_av_tab_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-8j30uc-9972cf415b7fb871ac10fc427cc2aab3 av_one_full  avia-builder-el-163  avia-builder-el-no-sibling  lmh2 first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8cpmcs-47ff21aca912253c78441ac828842a89\">\n#top .av-special-heading.av-8cpmcs-47ff21aca912253c78441ac828842a89{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-8cpmcs-47ff21aca912253c78441ac828842a89 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-8cpmcs-47ff21aca912253c78441ac828842a89 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-8cpmcs-47ff21aca912253c78441ac828842a89 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-164  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Customers who are optimizing their customer service with the L-mobile service field service management software<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-88f0ro-05bcf46d1877cd20f9b3f70b6d162ea3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Our <strong>customers<\/strong> who are already working successfully with <strong>L-mobile service<\/strong> show how using mobile field service management software leads to <strong>greater transparency, productivity, and revenue in field service<\/strong> in the long term. Our field service software is used in a <strong>wide range of industries<\/strong> and supports both small and large service teams in making service processes digital and efficient.<\/p>\n<\/div><\/section><\/p><\/div>\n\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-83e8a4-75825369c235e5624cc41fab543f2113\">\n.av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-tab-section-tab-title-container{\nbackground-color:#ffffff;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-section-tab-title{\ncolor:#9fa5a8;\n}\n<\/style>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av-tab-section-3'  class='av-tab-section-container entry-content-wrapper main_color av-tab-slide-transition   av-tab-above-content  avia-builder-el-166  el_after_av_section  el_before_av_section  tab-section-not-first container_wrap fullsize'  ><div class='av-tab-section-outer-container av-83e8a4-75825369c235e5624cc41fab543f2113'><div class='av-tab-section-tab-title-container avia-tab-title-padding-large av-custom-tab-color' role='tablist'><a href='#av-tab-section-3-1-link' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-7wo6jo-e265512cee3ee76affcf079a7405e290 av-tab-no-icon av-tab-with-image noHover  av-tab-without-text ' role='tab' tabindex='0' aria-controls='av-tab-section-3-1'><span class='av-tab-section-image' style='background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/05\/Grimme-logo-wei\u00df-180x180.jpg);'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'><\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#av-tab-section-3-2-link' data-av-tab-section-title='2' class='av-section-tab-title  av-nrhz0-32044065a936196e7ea14bc55a6dad68 av-tab-no-icon av-tab-with-image noHover  av-tab-without-text ' role='tab' tabindex='0' aria-controls='av-tab-section-3-2'><span class='av-tab-section-image' style='background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2018\/12\/dwt-180x180.jpg);'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'><\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#av-tab-section-3-3-link' data-av-tab-section-title='3' class='av-section-tab-title  av-59lu2k-331c36da846ad2bd103bece11b7bde5f av-tab-no-icon av-tab-with-image noHover  av-tab-without-text ' role='tab' tabindex='0' aria-controls='av-tab-section-3-3'><span class='av-tab-section-image' style='background-image: url(https:\/\/l-mobile.com\/wp-content\/uploads\/2020\/09\/inoteclogo.jpg);'><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'><\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='avia-slideshow-arrows av-tabsection-arrow' ><a href='#prev' class='prev-slide av_prev_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Previous\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-8' aria-describedby='av-svg-desc-8' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-8'>Previous<\/title>\n<desc id='av-svg-desc-8'>Previous<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Previous<\/span><\/a><a href='#next' class='next-slide av_next_tab_section av-tab-section-slide avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Next\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-9' aria-describedby='av-svg-desc-9' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-9'>Next<\/title>\n<desc id='av-svg-desc-9'>Next<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Next<\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:300vw; 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Co. KG<\/strong> offers undoubtedly the widest and most comprehensive product range in this segment. To ensure a consistently reliable and smooth customer service, Grimme relies on <strong>digital, mobile, and efficient service processes<\/strong>, and uses <strong>L-mobile service<\/strong> to achieve this. Apart from the <strong>digital field service reports<\/strong> and other mobile functions, it is above all the <strong>interface to the ERP system<\/strong> that convinced the company.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-72po5o-479d98c7e24d7a379c39025b62a08dab\">\n#top .hr.hr-invisible.av-72po5o-479d98c7e24d7a379c39025b62a08dab{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-72po5o-479d98c7e24d7a379c39025b62a08dab hr-invisible  avia-builder-el-172  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-6sr8lw-740ab1ce5f40472c7c2cde14a8f9de1c-wrap avia-button-right  avia-builder-el-173  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/reference\/grimme-landmaschinenfabrik-gmbh-und-co-kg\/'  class='avia-button av-6sr8lw-740ab1ce5f40472c7c2cde14a8f9de1c av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-o38t8-170875070f8208f0f9dc574a33bc8537\">\n#top .flex_column.av-o38t8-170875070f8208f0f9dc574a33bc8537{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-o38t8-170875070f8208f0f9dc574a33bc8537{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-o38t8-170875070f8208f0f9dc574a33bc8537{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n<\/style>\n<div  class='flex_column av-o38t8-170875070f8208f0f9dc574a33bc8537 av_one_half  avia-builder-el-174  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_div av-zero-column-padding  '     ><\/div><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nrhz0-32044065a936196e7ea14bc55a6dad68\">\n.av-layout-tab.av-nrhz0-32044065a936196e7ea14bc55a6dad68{\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/01\/deutsche-windtechnik.jpg);\nbackground-position:center center;\nbackground-repeat:no-repeat;\nbackground-attachment:scroll;\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-nrhz0-32044065a936196e7ea14bc55a6dad68{\ncolor:#009acd;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-nrhz0-32044065a936196e7ea14bc55a6dad68 .avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-nrhz0-32044065a936196e7ea14bc55a6dad68 .av-tab-arrow-container span{\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av-tab-section-3-2' class='av-layout-tab av-nrhz0-32044065a936196e7ea14bc55a6dad68 av-animation-delay-container  avia-builder-el-175  el_after_av_tab_sub_section  el_before_av_tab_sub_section  avia-full-stretch ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"av-tab-section-3-2\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p><div class='flex_column_table av-2b9tg-3f975b78f3772b6902188f3ddc32cdf8 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2b9tg-3f975b78f3772b6902188f3ddc32cdf8\">\n#top .flex_column_table.av-equal-height-column-flextable.av-2b9tg-3f975b78f3772b6902188f3ddc32cdf8{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-2b9tg-3f975b78f3772b6902188f3ddc32cdf8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2b9tg-3f975b78f3772b6902188f3ddc32cdf8 av_one_half  avia-builder-el-176  el_before_av_one_half  avia-builder-el-first  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-66d1gk-9f59561f33dc4e6556369a194a1e9e06\">\n#top .flex_column_table.av-equal-height-column-flextable.av-66d1gk-9f59561f33dc4e6556369a194a1e9e06{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-66d1gk-9f59561f33dc4e6556369a194a1e9e06{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 40px 50px;\nbackground-color:rgba(255,255,255,0.95);\n}\n<\/style>\n<div  class='flex_column av-66d1gk-9f59561f33dc4e6556369a194a1e9e06 av_one_half  avia-builder-el-177  el_after_av_one_half  avia-builder-el-last  lmh3 av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6221zg-3fcb36e5d2f8bf3a68dfd24042133bef\">\n#top .av-special-heading.av-6221zg-3fcb36e5d2f8bf3a68dfd24042133bef{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-6221zg-3fcb36e5d2f8bf3a68dfd24042133bef .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6221zg-3fcb36e5d2f8bf3a68dfd24042133bef .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6221zg-3fcb36e5d2f8bf3a68dfd24042133bef av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-178  el_before_av_hr  avia-builder-el-first '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Transparent maintenance at Deutsche Windtechnik<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5taif0-28f1a3de3baa8ddd4022cdd3606ca1f8\">\n#top .hr.hr-invisible.av-5taif0-28f1a3de3baa8ddd4022cdd3606ca1f8{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-5taif0-28f1a3de3baa8ddd4022cdd3606ca1f8 hr-invisible  avia-builder-el-179  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-b21lw-ae8ba54c108a902538b739219aea6207 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>As the largest manufacturer-independent service provider for wind turbines, Deutsche Windtechnik Offshore und Consulting GmbH values complete transparency over maintenance processes in order to keep turbines operational at all times. With the digital field service reports of our mobile service solution L-mobile service, information can be documented transparently and preventive measures can be initiated in good time.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5hc7oc-15551a32942ca2ca4cd98e44478b901e\">\n#top .hr.hr-invisible.av-5hc7oc-15551a32942ca2ca4cd98e44478b901e{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-5hc7oc-15551a32942ca2ca4cd98e44478b901e hr-invisible  avia-builder-el-181  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-1y750-087b7c15cf9d2bf88e5babcbe578e83f-wrap avia-button-right  avia-builder-el-182  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/reference\/deutsche-windtechnik-offshore-und-consulting-gmbh\/'  class='avia-button av-1y750-087b7c15cf9d2bf88e5babcbe578e83f av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/p>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-59lu2k-331c36da846ad2bd103bece11b7bde5f\">\n.av-layout-tab.av-59lu2k-331c36da846ad2bd103bece11b7bde5f{\nbackground-image:url(https:\/\/l-mobile.com\/wp-content\/uploads\/2023\/01\/inotec-aussendienst.jpg);\nbackground-position:top center;\nbackground-repeat:no-repeat;\nbackground-attachment:scroll;\nvertical-align:middle;\nbackground-color:#ffffff;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-59lu2k-331c36da846ad2bd103bece11b7bde5f{\ncolor:#009acd;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-59lu2k-331c36da846ad2bd103bece11b7bde5f .avia-svg-icon svg:first-child{\nfill:#009acd;\nstroke:#009acd;\n}\n#top .av-tab-section-outer-container.av-83e8a4-75825369c235e5624cc41fab543f2113 .av-active-tab-title.av-section-tab-title.av-59lu2k-331c36da846ad2bd103bece11b7bde5f .av-tab-arrow-container span{\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av-tab-section-3-3' class='av-layout-tab av-59lu2k-331c36da846ad2bd103bece11b7bde5f av-animation-delay-container  avia-builder-el-183  el_after_av_tab_sub_section  avia-builder-el-last  avia-full-stretch ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"av-tab-section-3-3\"><div class=\"av-layout-tab-inner\"><div class=\"container\"><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-51qm30-3b25e04c062208df92b7aef3004dda59\">\n#top .flex_column.av-51qm30-3b25e04c062208df92b7aef3004dda59{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-51qm30-3b25e04c062208df92b7aef3004dda59{\nborder-radius:0px 0px 0px 0px;\npadding:50px 50px 40px 50px;\nbackground-color:rgba(255,255,255,0.95);\n}\n.responsive #top #wrap_all .flex_column.av-51qm30-3b25e04c062208df92b7aef3004dda59{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n<\/style>\n<div  class='flex_column av-51qm30-3b25e04c062208df92b7aef3004dda59 av_one_half  avia-builder-el-184  el_before_av_one_half  avia-builder-el-first  lmh3 first av-break-at-tablet flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4tm37w-fb9a9198f1d0e873982b87ff98fba51a\">\n#top .av-special-heading.av-4tm37w-fb9a9198f1d0e873982b87ff98fba51a{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-4tm37w-fb9a9198f1d0e873982b87ff98fba51a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-4tm37w-fb9a9198f1d0e873982b87ff98fba51a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-4tm37w-fb9a9198f1d0e873982b87ff98fba51a av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-185  el_before_av_hr  avia-builder-el-first '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Seamless service processes even in offline operation at INOTEC<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-h2jl8-1230ff5b44052e5dce4fd476a042ac8c\">\n#top .hr.hr-invisible.av-h2jl8-1230ff5b44052e5dce4fd476a042ac8c{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-h2jl8-1230ff5b44052e5dce4fd476a042ac8c hr-invisible  avia-builder-el-186  el_after_av_heading  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-4ldyq4-6978e92e44ce597bb05b69a8e1b08b36 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>INOTEC Sicherheitstechnik GmbH is a leading manufacturer and service partner for modern emergency and safety lighting. The company successfully introduced our mobile service solution L-mobile service in order to successfully handle project management in field service both online and offline.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fsags-777fd223c8e08757a6f778ec3a7d7d28\">\n#top .hr.hr-invisible.av-fsags-777fd223c8e08757a6f778ec3a7d7d28{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-fsags-777fd223c8e08757a6f778ec3a7d7d28 hr-invisible  avia-builder-el-188  el_after_av_textblock  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-45i1zo-0644e0e1f39a2d84924e2c052ee83eff-wrap avia-button-right  avia-builder-el-189  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/reference\/inotec-sicherheitstechnik-gmbh\/'  class='avia-button av-45i1zo-0644e0e1f39a2d84924e2c052ee83eff av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-41e7gk-7ab119b344a039e70a49f70793ab11ef\">\n#top .flex_column.av-41e7gk-7ab119b344a039e70a49f70793ab11ef{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n.flex_column.av-41e7gk-7ab119b344a039e70a49f70793ab11ef{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n.responsive #top #wrap_all .flex_column.av-41e7gk-7ab119b344a039e70a49f70793ab11ef{\nmargin-top:60px;\nmargin-bottom:60px;\n}\n<\/style>\n<div  class='flex_column av-41e7gk-7ab119b344a039e70a49f70793ab11ef av_one_half  avia-builder-el-190  el_after_av_one_half  avia-builder-el-last  av-break-at-tablet flex_column_div av-zero-column-padding  '     ><\/div><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<div id='av_section_12'  class='avia-section av-3u66ck-5bd2655de42c1a520d0b09dc68367287 main_color avia-section-default avia-no-border-styling  avia-builder-el-191  el_after_av_tab_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-3ovres-b909f2b1f6b022ea30c531bd09e69705 av_one_full  avia-builder-el-192  el_before_av_one_half  avia-builder-el-first  lmh2 first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3kgyl8-1c0c06c59d75f33a7dcea58ea1d9a500\">\n#top .av-special-heading.av-3kgyl8-1c0c06c59d75f33a7dcea58ea1d9a500{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-3kgyl8-1c0c06c59d75f33a7dcea58ea1d9a500 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-3kgyl8-1c0c06c59d75f33a7dcea58ea1d9a500 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-3kgyl8-1c0c06c59d75f33a7dcea58ea1d9a500 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-193  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >A winning team: Field service management software and ERP system<\/h2><div class='av-subheading av-subheading_below'><p>Use L-mobile service in combination with your ERP system<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-3ds6do-ef730caac6a04e72cbd07c96a5919ee8 sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'><div  class='flex_column av-3ds6do-ef730caac6a04e72cbd07c96a5919ee8 av_one_half  avia-builder-el-194  el_after_av_one_full  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-380ldw-2c35352b2d94c7fa9d2a071555bf2652 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>There\u2019s nothing that disrupts the efficiency of a process more than media discontinuities. Whether it\u2019s different software solutions that are not interlinked and therefore cannot exchange data or it\u2019s handwritten sticky notes, they all result in a lack of transparency, duplicate data maintenance, and the ever-present risk of data loss. L-mobile service combines all the important field service functions in a single system so that you can make the <strong>service processes<\/strong> in your field service management <strong>smooth, simple, and error-free<\/strong>. These functions can be extended by <strong>connecting the mobile service solution to your existing ERP system<\/strong> and thus guaranteeing access to all relevant data from the ERP solution. Thanks to the <strong>corresponding interfaces<\/strong>, L-mobile service can be seamlessly integrated with your existing IT structures. From <strong>SAP<\/strong> and <strong>SAP Business One<\/strong>, through <strong>Proalpha<\/strong>, <strong>Infor COM<\/strong>, and <strong>Microsoft Dynamics 365 Business Central and NAV<\/strong>, to <strong>Sage 100<\/strong> or <b>ALPHAPLAN<\/b>\u2014the field service software and the ERP system communicate with each other in real time, thus enabling continuous data exchange.<\/p>\n<p>You can find more information about the <strong>ERP integration of L-mobile service<\/strong>, the right interface for your ERP system, and an <strong>overview of master data and transaction data<\/strong> that can be transferred for each ERP solution on our ERP integration page and in the associated <strong>free whitepaper<\/strong>.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-lq50jcqz-62a927668c2874b221f1f5fff5ff8c33-wrap avia-button-right  avia-builder-el-196  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/?page_id=132592'  class='avia-button av-lq50jcqz-62a927668c2874b221f1f5fff5ff8c33 av-link-btn avia-icon_select-no avia-size-large avia-position-right avia-color-theme-color'   aria-label=\"More information\"><span class='avia_iconbox_title' >More information<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-3302xg-f9184bdf9595a60fb9a8baa98e67c103 av_one_half  avia-builder-el-197  el_after_av_one_half  el_before_av_one_full  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2vmv38-ff0512ba96e4b26ce444b66a3017b9ee\">\n.avia-image-container.av-2vmv38-ff0512ba96e4b26ce444b66a3017b9ee img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-2vmv38-ff0512ba96e4b26ce444b66a3017b9ee .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-2vmv38-ff0512ba96e4b26ce444b66a3017b9ee av-styling- avia-align-center  avia-builder-el-198  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2025\/10\/ERP-Anbindung_V3_EN-1.png' alt='L-mobile, field service management software, interface to ERP systems, ERP integration, Proalpha, SAP, Infor COM, ALPHAPLAN, SAP Business One, Microsoft Dynamics Business Central' title='field-service-management-software-erp-schnittstelle'  height=\"500\" width=\"700\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-9uta4-d4089bc6afb1d6872f2d2e2ddc534bf0 av_one_full  avia-builder-el-199  el_after_av_one_half  el_before_av_one_full  first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lrg5aamm-29cc66b256c5d6d04e0747bf32d1cc33\">\n#top .hr.hr-invisible.av-lrg5aamm-29cc66b256c5d6d04e0747bf32d1cc33{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-lrg5aamm-29cc66b256c5d6d04e0747bf32d1cc33 hr-invisible  avia-builder-el-200  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/div><div  class='flex_column av-2oi6ck-764f98941628fdf1b1c0023ed98ba6e1 av_one_full  avia-builder-el-201  el_after_av_one_full  el_before_av_one_third  lmh3 first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2n4hro-0c5e3a9ddb9c93412c0722df375597e9\">\n#top .av-special-heading.av-2n4hro-0c5e3a9ddb9c93412c0722df375597e9{\npadding-bottom:10px;\nfont-size:28px;\n}\nbody .av-special-heading.av-2n4hro-0c5e3a9ddb9c93412c0722df375597e9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-2n4hro-0c5e3a9ddb9c93412c0722df375597e9 .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-2n4hro-0c5e3a9ddb9c93412c0722df375597e9 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-2n4hro-0c5e3a9ddb9c93412c0722df375597e9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-2n4hro-0c5e3a9ddb9c93412c0722df375597e9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-2n4hro-0c5e3a9ddb9c93412c0722df375597e9 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-202  avia-builder-el-no-sibling  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Why an interface to the ERP system is so important for field service management software<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='flex_column_table av-lrg563d2-e45fd603a030288dc46b327b0b0cd7e0 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lrg563d2-e45fd603a030288dc46b327b0b0cd7e0\">\n@keyframes av_boxShadowEffect_av-lrg563d2-e45fd603a030288dc46b327b0b0cd7e0-column {\n0%   { box-shadow:  0 0 0 0 #00607f; opacity: 1; }\n100% { box-shadow:  0 0 10px 0 #00607f; opacity: 1; }\n}\n.flex_column.av-lrg563d2-e45fd603a030288dc46b327b0b0cd7e0{\nbox-shadow: 0 0 10px 0 #00607f;\npadding:30px 30px 30px 30px;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-lrg563d2-e45fd603a030288dc46b327b0b0cd7e0 av_one_third  avia-builder-el-203  el_after_av_one_full  el_before_av_two_third  lmh4 first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle shadow-not-animated  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lrg52pw5-580f7aefb67b718a5cd01a8eb9537774\">\n#top .av-special-heading.av-lrg52pw5-580f7aefb67b718a5cd01a8eb9537774{\npadding-bottom:10px;\ncolor:#009acd;\n}\nbody .av-special-heading.av-lrg52pw5-580f7aefb67b718a5cd01a8eb9537774 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lrg52pw5-580f7aefb67b718a5cd01a8eb9537774 .special-heading-inner-border{\nborder-color:#009acd;\n}\n.av-special-heading.av-lrg52pw5-580f7aefb67b718a5cd01a8eb9537774 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lrg52pw5-580f7aefb67b718a5cd01a8eb9537774 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-204  el_before_av_image  avia-builder-el-first '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Everything you need to know about connecting L-mobile service to your ERP system<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lrg554uj-f1972847e34edc5a4fbb19038c05aa96\">\n.avia-image-container.av-lrg554uj-f1972847e34edc5a4fbb19038c05aa96 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-lrg554uj-f1972847e34edc5a4fbb19038c05aa96 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lrg554uj-f1972847e34edc5a4fbb19038c05aa96 av-styling- avia-align-center  avia-builder-el-205  el_after_av_heading  el_before_av_button '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2025\/05\/Mockup_EN-1.png' alt='L-mobile service, Field Service Management Software, ERP system, ERP integration, interface, connection of L-mobile service to your ERP system' title='l-mobile-service-an-erp-systeme-anbinden-mockup-broschuere-450x560'  height=\"560\" width=\"450\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-lrg55l2v-3a4be581cab115f0934fe4fd4e079971-wrap avia-button-center  avia-builder-el-206  el_after_av_image  avia-builder-el-last '><a href='https:\/\/l-mobile.com\/en\/document-en\/whitepaper-a-winning-team-field-service-management-software-and-erp-system\/'  class='avia-button av-lrg55l2v-3a4be581cab115f0934fe4fd4e079971 av-link-btn avia-icon_select-no avia-size-large avia-position-center avia-color-theme-color'   aria-label=\"Download the whitepaper now\"><span class='avia_iconbox_title' >Download the whitepaper now<\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-g62lw-ffd457f2df3803760782eaeba53aaae8 av_two_third  avia-builder-el-207  el_after_av_one_third  avia-builder-el-last  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  column-top-margin'     ><p><section  class='av_textblock_section av-2f5r8k-30540a986ac2f30e5a69fe9c4ce0589d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>A <strong>missing link<\/strong> between the service solution and ERP system <strong>means a significant amount of extra work<\/strong> for your service team. All master data and transaction data must be entered and maintained in both the ERP system and the field service management software. The <strong>manual transfer of data<\/strong> at the start of a service process, which in itself is extremely <strong>time-consuming<\/strong>, can lead to a <strong>high error rate<\/strong>. The same is true when it comes to the completion of an order. As soon as a service technician has completed a field service order, it is completed in the service solution, but all the data still needs to be typed into the ERP system and copied by the office staff. With dozens of service calls needing to be processed every week, this is not only <strong>extremely stressful for your employees<\/strong>, but also far too <strong>time-consuming<\/strong> and <strong>inefficient<\/strong>.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-115bo-7dde5f1ff6ba1480c8694a9bd0101d21 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>This is precisely the crucial <strong>advantage of an interface<\/strong> that links the field service management software to the ERP system. All <strong>data and information<\/strong> from both systems is <strong>automatically synchronized<\/strong> at all times and thus remains reliably <strong>up to date<\/strong>. Master data and order data <strong>does not have to be entered and maintained<\/strong> <strong>twice over<\/strong>; manual data transfer is no longer necessary. This is a very valuable advantage, especially for transaction data, which changes much more frequently than customer data, such as the company name or address. After completing a service call, all your office staff have to do is check the data in the field service solution, finalize it with a single click, and the <strong>new information is transferred to the ERP system in real time<\/strong> and updated there. If you consider that it used to take a service employee around one hour per order to transfer order data to the ERP system and that 200 completed orders land on their desk each week, that is a huge amount of time that is freed up for just one employee thanks to the interface. It is clear that master data management and order management in field service have never been so easy.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-203vis-a68313b466332f11b1faafb94383492e\">\n.avia-section.av-203vis-a68313b466332f11b1faafb94383492e{\nbackground-color:#0099d0;\nbackground-image:unset;\n}\n<\/style>\n<div id='tips'  class='avia-section av-203vis-a68313b466332f11b1faafb94383492e main_color avia-section-default avia-no-border-styling  avia-builder-el-210  el_after_av_section  el_before_av_section  lmees lmefr lmehu lmeen avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-1wj618-267dabc30b297e8ec251039e6d6194a6 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1wj618-267dabc30b297e8ec251039e6d6194a6\">\n.flex_column.av-1wj618-267dabc30b297e8ec251039e6d6194a6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1wj618-267dabc30b297e8ec251039e6d6194a6 av_one_full  avia-builder-el-211  avia-builder-el-no-sibling  lmh2w first flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1rkbrg-68ae3fe8ff43a9dec458eb957ba198cf\">\n#top .av-special-heading.av-1rkbrg-68ae3fe8ff43a9dec458eb957ba198cf{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-1rkbrg-68ae3fe8ff43a9dec458eb957ba198cf .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1rkbrg-68ae3fe8ff43a9dec458eb957ba198cf .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1rkbrg-68ae3fe8ff43a9dec458eb957ba198cf .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1rkbrg-68ae3fe8ff43a9dec458eb957ba198cf av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-212  el_before_av_textblock  avia-builder-el-first  lmh2w av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Experience digital service processes with L-mobile online or in person at our live events<\/h2><div class='av_custom_color av-subheading av-subheading_below'><p>Register now for free<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5fwlo-ea165e811bfd456b59e0fcb031121c13\">\n#top .av_textblock_section.av-5fwlo-ea165e811bfd456b59e0fcb031121c13 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-5fwlo-ea165e811bfd456b59e0fcb031121c13 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>At our numerous events for digital field service management, you can expect to see cutting-edge <strong>ideas for optimizing your service processes<\/strong>\u2014live, tried and tested solutions. Discover the key highlights and functions of our field service management software in one of our <strong>online events<\/strong> or simply test the L-mobile service solution for yourself in our <strong>state-of-the-art showroom<\/strong>\u2014<strong>the Digital Service Center<\/strong>. We look forward to you joining us.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_14'  class='avia-section av-1g1oak-f7b1b547dfc64a288fde7b1b090c4947 main_color avia-section-default avia-no-border-styling  avia-builder-el-214  el_after_av_section  el_before_av_section  lmcswcc lmees lmefr lmehu lmeen avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-1797jo-5f07e71ffd54d76d554c95b6d3f3ceb6 sc-av_one_third av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1797jo-5f07e71ffd54d76d554c95b6d3f3ceb6\">\n.flex_column.av-1797jo-5f07e71ffd54d76d554c95b6d3f3ceb6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 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itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"https:\/\/l-mobile.com\/interaktiv\/veranstaltungen\/\" class='avia_image '  target=\"_blank\"  rel=\"noopener noreferrer\" aria-label='L-mobile video screen'><img class='avia_image ' src='https:\/\/l-mobile.com\/wp-content\/uploads\/2017\/01\/bildschirm-image-play-button-300x227.jpg' alt='L-mobile video screen' title='L-mobile video screen'  height=\"227\" width=\"300\"  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ul30s-d2293b8f40dd402ccd7307052ee94493\">\n#top .hr.hr-invisible.av-ul30s-d2293b8f40dd402ccd7307052ee94493{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-ul30s-d2293b8f40dd402ccd7307052ee94493 hr-invisible  avia-builder-el-217  el_after_av_image  el_before_av_button_big  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-218  el_after_av_hr  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-p0w8c-a186e63142a0eae4b16d8d498cdd3bb9\">\n#top #wrap_all .avia-button.av-p0w8c-a186e63142a0eae4b16d8d498cdd3bb9:hover{\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-p0w8c-a186e63142a0eae4b16d8d498cdd3bb9:hover .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='https:\/\/l-mobile.com\/interaktiv\/veranstaltungen\/' class='avia-color-theme-color avia-font-color-theme-color avia-button avia-button-fullwidth av-p0w8c-a186e63142a0eae4b16d8d498cdd3bb9 avia-icon_select-no avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Events\"><span class='avia_iconbox_title' >Events<\/span><span class='avia_button_background avia-button avia-button-fullwidth avia-color-theme-color-highlight'><\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-j6gm4-3f571d89c6536502b4dbf537f3c28e42\">\n.flex_column.av-j6gm4-3f571d89c6536502b4dbf537f3c28e42{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-j6gm4-3f571d89c6536502b4dbf537f3c28e42 av_two_third  avia-builder-el-219  el_after_av_one_third  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><section  class='av_textblock_section av-eanws-80faca8b5d5ce9ff6803c12bfddcbdb2 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div id=\"uew_1\" class=\"rhc-title-is-not-link rhc-supe rhc-upcoming-events6 rhc-supe-loading supe-simple-nav rhc-side-0\"  data-page=\"0\" data-number=\"5\" data-atts=\"{&quot;uid&quot;:1,&quot;test&quot;:&quot;&quot;,&quot;page&quot;:&quot;0&quot;,&quot;number&quot;:&quot;5&quot;,&quot;taxonomy&quot;:&quot;calendar&quot;,&quot;terms&quot;:&quot;digitales-service-management&quot;,&quot;terms_children&quot;:&quot;&quot;,&quot;template&quot;:&quot;widget_custom_accordion.php&quot;,&quot;class&quot;:&quot;rhc-title-is-not-link rhc-supe rhc-upcoming-events6 rhc-supe-loading supe-simple-nav&quot;,&quot;prefix&quot;:&quot;uew&quot;,&quot;parse_postmeta&quot;:&quot;fc_color,fc_text_color,rhc_auw_cta_label,rhc_auw_cta_url,rhc_auw_cta_target&quot;,&quot;parse_taxonomy&quot;:&quot;1&quot;,&quot;parse_taxonomymeta&quot;:&quot;1&quot;,&quot;order&quot;:&quot;ASC&quot;,&quot;date&quot;:&quot;NOW&quot;,&quot;date_end&quot;:&quot;&quot;,&quot;date_compare&quot;:&quot;&quot;,&quot;date_end_compare&quot;:&quot;&quot;,&quot;horizon&quot;:&quot;hour&quot;,&quot;allday&quot;:&quot;&quot;,&quot;no_events_message&quot;:&quot;&quot;,&quot;post_status&quot;:&quot;publish&quot;,&quot;post_type&quot;:&quot;events&quot;,&quot;author&quot;:&quot;&quot;,&quot;author_current&quot;:&quot;&quot;,&quot;do_shortcode&quot;:&quot;1&quot;,&quot;the_content&quot;:&quot;0&quot;,&quot;separator&quot;:&quot;&quot;,&quot;holder&quot;:&quot;1&quot;,&quot;dayspast&quot;:&quot;&quot;,&quot;premiere&quot;:&quot;0&quot;,&quot;auto&quot;:&quot;0&quot;,&quot;hideempty&quot;:&quot;0&quot;,&quot;feed&quot;:&quot;0&quot;,&quot;words&quot;:&quot;250&quot;,&quot;render_images&quot;:&quot;&quot;,&quot;calendar_url&quot;:&quot;&quot;,&quot;loading_overlay&quot;:&quot;1&quot;,&quot;for_sidebar&quot;:&quot;0&quot;,&quot;post_id&quot;:&quot;&quot;,&quot;current_post&quot;:&quot;&quot;,&quot;rdate&quot;:&quot;&quot;,&quot;js_init_script&quot;:&quot;&quot;,&quot;vc_js_init_script&quot;:&quot;jQuery(document).ready(function($){init_uew_widgets();});&quot;,&quot;nav&quot;:&quot;1&quot;,&quot;tax_and_filter&quot;:&quot;&quot;,&quot;header&quot;:&quot;&quot;,&quot;hierarchical_filter&quot;:&quot;0&quot;,&quot;terms_hide_empty&quot;:&quot;0&quot;,&quot;tax_filter_multiple&quot;:&quot;1&quot;,&quot;geo_radius&quot;:&quot;&quot;,&quot;geo_center&quot;:&quot;&quot;,&quot;local_tz&quot;:&quot;&quot;,&quot;tax_and_filtering&quot;:&quot;0&quot;,&quot;term_post_count&quot;:&quot;0&quot;,&quot;btn_tax_parent_only&quot;:&quot;&quot;,&quot;ajaxurl&quot;:&quot;https:\\\/\\\/l-mobile.com\\\/?rhc_action=supe_get_events&quot;,&quot;taxonomy_default&quot;:&quot;calendar&quot;,&quot;terms_default&quot;:&quot;digitales-service-management&quot;}\"><div class=\"supe-head\"><\/div><div class=\"supe-body\"><div class=\"uew-loading\"><div class=\"uew-loading-1\"><div class=\"uew-loading-2 xspinner icon-xspinner-3\"><\/div><\/div><\/div><div class=\"supe-item-holder\"><div class=\"rhc-supe-no-events\" data-css_clear=\"opacity\" style=\"opacity:0;\"><\/div><\/div><\/div><div class=\"rhc-clear\"><\/div><div class=\"supe-footer\"><\/div><\/div>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-78zys-9740f5101f5a7f44167c01e034ac4068\">\n#top .hr.hr-invisible.av-78zys-9740f5101f5a7f44167c01e034ac4068{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-78zys-9740f5101f5a7f44167c01e034ac4068 hr-invisible  avia-builder-el-221  el_after_av_two_third  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-585lo4-20e89ba7c969f2e6886bf97b33ca8d98\">\n.avia-section.av-585lo4-20e89ba7c969f2e6886bf97b33ca8d98{\nbackground-color:#009acd;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_15'  class='avia-section av-585lo4-20e89ba7c969f2e6886bf97b33ca8d98 main_color avia-section-default avia-no-border-styling  avia-builder-el-222  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-115959'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-52fh58-3266c4907218904439f94d5065c68592 av_one_full  avia-builder-el-223  el_before_av_one_full  avia-builder-el-first  lmh3w first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4yd2b8-6124e32a0684f80658a9f316603e951f\">\n#top .av-special-heading.av-4yd2b8-6124e32a0684f80658a9f316603e951f{\npadding-bottom:10px;\ncolor:#ffffff;\nfont-size:28px;\n}\nbody .av-special-heading.av-4yd2b8-6124e32a0684f80658a9f316603e951f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-4yd2b8-6124e32a0684f80658a9f316603e951f .av-special-heading-tag{\nfont-size:28px;\n}\n.av-special-heading.av-4yd2b8-6124e32a0684f80658a9f316603e951f .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-4yd2b8-6124e32a0684f80658a9f316603e951f .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-4yd2b8-6124e32a0684f80658a9f316603e951f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-4yd2b8-6124e32a0684f80658a9f316603e951f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-4yd2b8-6124e32a0684f80658a9f316603e951f av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-224  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >FAQs: The most common questions about L-mobile service field service management software<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-4nherw-0c0d1895b4c7ebeb9f9ce6f1c25a499c av_one_full  avia-builder-el-225  el_after_av_one_full  avia-builder-el-last  lmh3w first flex_column_div  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4iwsuk-5a21452908ea165535e7e9a1d570689c\">\n#top .togglecontainer.av-4iwsuk-5a21452908ea165535e7e9a1d570689c p.toggler{\ncolor:#ffffff;\nbackground-color:#009acd;\nborder-color:#ffffff;\n}\n#top .togglecontainer.av-4iwsuk-5a21452908ea165535e7e9a1d570689c p.toggler .toggle_icon{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n#top .togglecontainer.av-4iwsuk-5a21452908ea165535e7e9a1d570689c p.toggler .toggle_icon > span{\ncolor:#ffffff;\nborder-color:#ffffff;\n}\n#top .togglecontainer.av-4iwsuk-5a21452908ea165535e7e9a1d570689c .toggle_wrap .toggle_content{\ncolor:#ffffff;\nbackground-color:#009acd;\nborder-color:#ffffff;\n}\n<\/style>\n<div  class='togglecontainer av-4iwsuk-5a21452908ea165535e7e9a1d570689c av-elegant-toggle  avia-builder-el-226  avia-builder-el-no-sibling  av-accordion-tab-sort-filter-blue-background toggle_close_all'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/FAQPage\" ><div class='taglist'><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{All}\" class=\"activeFilter\">All<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Actual use}\" class=\"\">Actual use<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Contractual arrangements}\" class=\"\">Contractual arrangements<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{General}\" class=\"\">General<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Interface and integration}\" class=\"\">Interface and integration<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{On-premises}\" class=\"\">On-premises<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{SaaS}\" class=\"\">SaaS<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Technical questions}\" class=\"\">Technical questions<\/a><span class='tag-seperator'>\/<\/span><\/div><\/div>\n<section class='av_toggle_section av-4gixss-daa59ce257bb59d09eb16f5adcdf3a30'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {General} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"What is L-mobile service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is L-mobile service?\" data-aria_expanded=\"Click to collapse: What is L-mobile service?\">What is L-mobile service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>L-mobile service is a software solution for the digitalization of field service management. It includes various functions that are designed to optimize processes for service staff in the office, for example with the aid of a digital planning board, as well as digitalize processes for technical field service staff with the aid of a mobile service app. The field service management software is available from L-mobile as an on-premises solution and a SaaS solution.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-46rbmc-4686e593d6466ba6f4ecdbd0bba908c4'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {General} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"What type of companies is the field service solution suitable for?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What type of companies is the field service solution suitable for?\" data-aria_expanded=\"Click to collapse: What type of companies is the field service solution suitable for?\">What type of companies is the field service solution suitable for?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>L-mobile service is aimed at SMEs and large companies that provide services for their customers. If required, our field service management software can be configured and parameterized to meet the needs of different companies and industries.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-44tsj8-9d958f2859866ef289147de78387219b'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {General} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"Can I get a demonstration of L-mobile service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I get a demonstration of L-mobile service?\" data-aria_expanded=\"Click to collapse: Can I get a demonstration of L-mobile service?\">Can I get a demonstration of L-mobile service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>We offer various opportunities for you to experience our field service management software in action. In addition to online events, we offer an on-demand webcast that you can download for free so that you can see how L-mobile service is used in a demo use case.<\/p>\n<p>In addition, you have the opportunity to take a guided tour of our state-of-the-art showroom\u2014the Digital Service Center. Our experts in field service management software are also always available to answer any questions you may have. Feel free to contact us.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-e0xlo-d82a0742d094c09383921d5988e80d12'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {General} {On-premises} {SaaS} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"What functions does L-mobile service offer?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What functions does L-mobile service offer?\" data-aria_expanded=\"Click to collapse: What functions does L-mobile service offer?\">What functions does L-mobile service offer?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>From master data management and order management, through digital route and deployment planning, to mobile service processing and detailed analysis\u2014L-mobile service enables you to optimize processes in field service management.<\/p>\n<p>More information on the individual functions of the field service management software is also provided in our free on-demand webcast.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3q3j10-acd6889f3a221f22ca762e027d68222b'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contractual arrangements} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"What is the L-mobile service starter kit?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is the L-mobile service starter kit?\" data-aria_expanded=\"Click to collapse: What is the L-mobile service starter kit?\">What is the L-mobile service starter kit?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>The L-mobile service starter kit offers the basic modules of the field service management software as an on-premises solution and thus provides the basis for the digitalization of your service processes. The starter kit can then be easily extended with additional modules.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3kmt8k-5f01ba95e6e735ab1640d6addf31b392'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {General} {On-premises} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"What individual customization options does the L-mobile service on-premises solution offer me?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What individual customization options does the L-mobile service on-premises solution offer me?\" data-aria_expanded=\"Click to collapse: What individual customization options does the L-mobile service on-premises solution offer me?\">What individual customization options does the L-mobile service on-premises solution offer me?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Thanks to our many years of experience in field service management and the digitalization of service processes, we have created a service solution that can optimally support you in your everyday work. However, if individual customization programming is required for the implementation of L-mobile service in your company, this is certainly possible in combination with corresponding workshops. Feel free to contact our experts.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3dyb24-21da7191c91fd9f085bceffdfd8eb056'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {General} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"Does L-mobile support us in the implementation of the field service management software?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Does L-mobile support us in the implementation of the field service management software?\" data-aria_expanded=\"Click to collapse: Does L-mobile support us in the implementation of the field service management software?\">Does L-mobile support us in the implementation of the field service management software?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>When it comes to a digitalization project for your field service management, L-mobile provides you with a competent team of experienced experts who will advise and support you in the implementation of L-mobile service. You can find more information about the project process with L-mobile <a href=\"https:\/\/l-mobile.com\/dokument\/whitepaper-der-weg-zur-erfolgreichen-einfuehrung-von-l-mobile-service\/\">here in our whitepaper<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-39hyok-55f7cd2e24ce528479d8168a2e96ddfb'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {General} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"Can L-mobile service be implemented and put into operation without outside help?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can L-mobile service be implemented and put into operation without outside help?\" data-aria_expanded=\"Click to collapse: Can L-mobile service be implemented and put into operation without outside help?\">Can L-mobile service be implemented and put into operation without outside help?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>If L-mobile service is to be used as an on-premises solution, the installation of the system will require a certain amount of time as well as the necessary knowledge. That is why we support you during the implementation phase with process workshops, for example, and during the actual installation of the software solution.<\/p>\n<p>When implementing the L-mobile service SaaS solution, questions and tasks may arise during the transition to the digital system, which can be handled more quickly and efficiently with expert support during the implementation phase.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-34q36k-41cda52ab7c5bd71b4e7953813ae6110'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Actual use} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"Is the mobile service app also available offline?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is the mobile service app also available offline?\" data-aria_expanded=\"Click to collapse: Is the mobile service app also available offline?\">Is the mobile service app also available offline?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>A key feature of the service technician app of L-mobile service is its offline capability, which enables technical field service staff to work smoothly even without an Internet connection. This is achieved by the required data being transferred to the employee\u2019s mobile device in advance when an Internet connection is available. From that point on, your service technicians can access this data even without an Internet connection. Incremental synchronization of further data and feedback allows the data to be compared as soon as network reception is restored.<\/p>\n<p>The digital planning board and parts of administration, such as user administration, translation tables, or assignment tables, are not available offline.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2vem0s-c0e4ab91af52c55f4ea45ed162db98f6'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Actual use} \"  ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"Is the service app easy to install on field service employees\u2019 devices?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is the service app easy to install on field service employees\u2019 devices?\" data-aria_expanded=\"Click to collapse: Is the service app easy to install on field service employees\u2019 devices?\">Is the service app easy to install on field service employees\u2019 devices?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>The mobile service app of L-mobile service is a web-based application that can be used both directly via a standard browser, such as Google Chrome, and as an app. To use the app, it can be downloaded and installed via the Google Play Store or the Apple App Store.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2sjn8c-109db62c28f84793ffc448f0c77397a7'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Actual use} \"  ><p id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"Do service employees need comprehensive training for L-mobile service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do service employees need comprehensive training for L-mobile service?\" data-aria_expanded=\"Click to collapse: Do service employees need comprehensive training for L-mobile service?\">Do service employees need comprehensive training for L-mobile service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>In our experience based on many digitalization projects in field service management, many users find L-mobile service intuitive to use and quickly get to grips with it. Nevertheless, our services always include key user training to prepare you for successful utilization of the field service management software.<\/p>\n<p>In addition, we provide a comprehensive manual and our customer support staff will be happy to assist you with any future queries you may have regarding the use of L-mobile service.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2jd530-8926595e01da1bc4df62f2f5e35f8b50'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Actual use} \"  ><p id='toggle-toggle-id-12' data-fake-id='#toggle-id-12' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-12' data-slide-speed=\"200\" data-title=\"Do I need to have my own IT department in order to use L-mobile service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do I need to have my own IT department in order to use L-mobile service?\" data-aria_expanded=\"Click to collapse: Do I need to have my own IT department in order to use L-mobile service?\">Do I need to have my own IT department in order to use L-mobile service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' aria-labelledby='toggle-toggle-id-12' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>It is not absolutely necessary to have your own IT department in order to use L-mobile service. However, having your own IT department helps enormously if faults or errors occur outside of L-mobile service, such as with the hardware or databases.<\/p>\n<p>If your company does not have its own IT department and you\u2019d rather not worry about having to manage hardware or databases, our L-mobile service SaaS solution could be of interest to you.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2cwjmk-bd01cb18e0af8dbc22b3b8c5682d97d7'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Actual use} \"  ><p id='toggle-toggle-id-13' data-fake-id='#toggle-id-13' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-13' data-slide-speed=\"200\" data-title=\"Which devices are supported by L-mobile service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Which devices are supported by L-mobile service?\" data-aria_expanded=\"Click to collapse: Which devices are supported by L-mobile service?\">Which devices are supported by L-mobile service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' aria-labelledby='toggle-toggle-id-13' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>L-mobile service can be used on all popular operating systems such as Windows, Android, or Apple iOS. Thanks to the use of modern web technologies, all you need is a modern web browser.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-7t0n8-10763799bdc22437680848570e593b10'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Actual use} \"  ><p id='toggle-toggle-id-14' data-fake-id='#toggle-id-14' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-14' data-slide-speed=\"200\" data-title=\"How do I get support from L-mobile in the event of any problems?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How do I get support from L-mobile in the event of any problems?\" data-aria_expanded=\"Click to collapse: How do I get support from L-mobile in the event of any problems?\">How do I get support from L-mobile in the event of any problems?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' aria-labelledby='toggle-toggle-id-14' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>The license fee you pay to use L-mobile service also includes assistance from our multilingual customer support team, who you can contact with questions or problems by email (support@l-mobile.com), phone, or via an online form.<\/p>\n<p>Support is available weekdays between 9\u00a0a.m. and 5\u00a0p.m. local time.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-229wxo-94a332e4a029840a0024ac0064c1e4ad'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Actual use} {On-premises} \"  ><p id='toggle-toggle-id-15' data-fake-id='#toggle-id-15' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-15' data-slide-speed=\"200\" data-title=\"What advantages does the on-premises solution of L-mobile service offer compared to the SaaS solution?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What advantages does the on-premises solution of L-mobile service offer compared to the SaaS solution?\" data-aria_expanded=\"Click to collapse: What advantages does the on-premises solution of L-mobile service offer compared to the SaaS solution?\">What advantages does the on-premises solution of L-mobile service offer compared to the SaaS solution?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' aria-labelledby='toggle-toggle-id-15' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>The advantages of an on-premises solution include the fact that both the server hardware and your data are completely under your control thanks to local storage. In addition, connecting an ERP system is much easier, faster, and more reliable when this is done via your own network rather than the Internet.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1xxyqk-e89353bcf1ec6e8aa46dc2331f217f44'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Actual use} {SaaS} \"  ><p id='toggle-toggle-id-16' data-fake-id='#toggle-id-16' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-16' data-slide-speed=\"200\" data-title=\"What advantages does the SaaS solution of L-mobile service offer compared to the on-premises solution?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What advantages does the SaaS solution of L-mobile service offer compared to the on-premises solution?\" data-aria_expanded=\"Click to collapse: What advantages does the SaaS solution of L-mobile service offer compared to the on-premises solution?\">What advantages does the SaaS solution of L-mobile service offer compared to the on-premises solution?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-16' aria-labelledby='toggle-toggle-id-16' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>When using the SaaS solution, it is hosted on an L-mobile server. Administration, regular maintenance, and updates are performed automatically by L-mobile\u2014you don\u2019t have to worry about anything. This is often very helpful, especially for companies that do not have their own IT experts. As L-mobile service SaaS is standard software, it is also easy to implement and therefore quickly ready for use.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-m6qs-62ab2ef9093f77d941b62dd015dd919a'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Interface and integration} \"  ><p id='toggle-toggle-id-17' data-fake-id='#toggle-id-17' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-17' data-slide-speed=\"200\" data-title=\"For which ERP systems does L-mobile offer standardized interfaces?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: For which ERP systems does L-mobile offer standardized interfaces?\" data-aria_expanded=\"Click to collapse: For which ERP systems does L-mobile offer standardized interfaces?\">For which ERP systems does L-mobile offer standardized interfaces?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-17' aria-labelledby='toggle-toggle-id-17' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>To connect L-mobile service to an ERP system, we offer OData and thus support a standardized protocol that enables data exchange between the ERP system and the field service management software via APIs. Popular ERP systems to which we generally connect L-mobile service for our customers include ALPHAPLAN, Proalpha, Infor COM, Microsoft Dynamics 365 Business Central, Sage, SAP (L-mobile service currently connected via function blocks), and SAP Business One.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1mgduk-240b199affd0eaefa911505d867e2167'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Interface and integration} \"  ><p id='toggle-toggle-id-18' data-fake-id='#toggle-id-18' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-18' data-slide-speed=\"200\" data-title=\"Do I necessarily need an ERP system to use L-mobile service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do I necessarily need an ERP system to use L-mobile service?\" data-aria_expanded=\"Click to collapse: Do I necessarily need an ERP system to use L-mobile service?\">Do I necessarily need an ERP system to use L-mobile service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-18' aria-labelledby='toggle-toggle-id-18' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>No. Many customers successfully use the field service management software even without an ERP system. However, it is an advantage if you already use a centralized data storage system in the form of ERP, because then the customer, personal, item, and order data can ideally be integrated with one of our interfaces.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1h2vss-0acbf0ce102e7a78573d0a4b04a1e94f'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Interface and integration} \"  ><p id='toggle-toggle-id-19' data-fake-id='#toggle-id-19' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-19' data-slide-speed=\"200\" data-title=\"L-mobile doesn\u2019t currently offer a standard interface for the ERP system that we use in our company. Is it still possible for me to integrate L-mobile with my ERP system?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: L-mobile doesn\u2019t currently offer a standard interface for the ERP system that we use in our company. Is it still possible for me to integrate L-mobile with my ERP system?\" data-aria_expanded=\"Click to collapse: L-mobile doesn\u2019t currently offer a standard interface for the ERP system that we use in our company. Is it still possible for me to integrate L-mobile with my ERP system?\">L-mobile doesn\u2019t currently offer a standard interface for the ERP system that we use in our company. Is it still possible for me to integrate L-mobile with my ERP system?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-19' aria-labelledby='toggle-toggle-id-19' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Yes, the CSV interface from L-mobile is available for this purpose. We will be happy to provide you with a corresponding technical document describing how the data in your ERP system must be prepared so that data can be transferred between the two systems.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-18sw6c-3ecb3d94a7dff12a2abbcaa11e20fdc5'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Interface and integration} \"  ><p id='toggle-toggle-id-20' data-fake-id='#toggle-id-20' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-20' data-slide-speed=\"200\" data-title=\"Can I develop an interface to my ERP system myself?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I develop an interface to my ERP system myself?\" data-aria_expanded=\"Click to collapse: Can I develop an interface to my ERP system myself?\">Can I develop an interface to my ERP system myself?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-20' aria-labelledby='toggle-toggle-id-20' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Yes. L-mobile service has its own Open Data Protocol API or OData API for short. You can use this API to import data content from L-mobile or export your own data records to the software. Since it can be very complicated to create your own interface, we recommend using existing integrations such as our own CSV interface.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-eq84-c884e069c5e004df24c04857fabbb2a2'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Actual use} {On-premises} \"  ><p id='toggle-toggle-id-21' data-fake-id='#toggle-id-21' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-21' data-slide-speed=\"200\" data-title=\"How are new versions and releases of L-mobile service made available to on-premises customers?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How are new versions and releases of L-mobile service made available to on-premises customers?\" data-aria_expanded=\"Click to collapse: How are new versions and releases of L-mobile service made available to on-premises customers?\">How are new versions and releases of L-mobile service made available to on-premises customers?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-21' aria-labelledby='toggle-toggle-id-21' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>New versions of L-mobile service are released annually and new functions are presented by our experts at an exclusive customer event. There is no automatic update to the latest release. However, our experts are always available to install release updates and bugfix releases as part of your maintenance agreement. It is always important to remember that software upgrades, regardless of whether they are for L-mobile service or the connected ERP system, for example, should always be carried out in consultation with an expert to avoid any problems.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-y3nck-0054b4aa3b3b29680344040bd92b71b3'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Technical questions} {SaaS} \"  ><p id='toggle-toggle-id-22' data-fake-id='#toggle-id-22' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-22' data-slide-speed=\"200\" data-title=\"How are new versions and releases of L-mobile service made available to SaaS customers?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How are new versions and releases of L-mobile service made available to SaaS customers?\" data-aria_expanded=\"Click to collapse: How are new versions and releases of L-mobile service made available to SaaS customers?\">How are new versions and releases of L-mobile service made available to SaaS customers?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-22' aria-labelledby='toggle-toggle-id-22' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>As a SaaS customer, L-mobile service is automatically updated to the latest release by our central customer support team. In addition, all information regarding new releases is made available to all customers on a quarterly basis in the corresponding section on our website.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-qr2no-2ff3f06dfc369efe0a7af4c24ab608b8'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Technical questions} \"  ><p id='toggle-toggle-id-23' data-fake-id='#toggle-id-23' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-23' data-slide-speed=\"200\" data-title=\"Can all users see all data in L-mobile service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can all users see all data in L-mobile service?\" data-aria_expanded=\"Click to collapse: Can all users see all data in L-mobile service?\">Can all users see all data in L-mobile service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-23' aria-labelledby='toggle-toggle-id-23' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Each user only has access to the data they need for their daily tasks. For example, technicians only have access rights to the service calls that have been assigned to them. In L-mobile service, this is regulated by comprehensive and complex user and rights administration.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2d1v0-17129a5467511fcaaaa1c0de48dd5b07'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contractual arrangements} {On-premises} \"  ><p id='toggle-toggle-id-24' data-fake-id='#toggle-id-24' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-24' data-slide-speed=\"200\" data-title=\"How much does the L-mobile service on-premises solution cost?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How much does the L-mobile service on-premises solution cost?\" data-aria_expanded=\"Click to collapse: How much does the L-mobile service on-premises solution cost?\">How much does the L-mobile service on-premises solution cost?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-24' aria-labelledby='toggle-toggle-id-24' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Since the purchase of L-mobile service as an on-premises solution usually involves individual digitalization projects, in which a wide range of customizations are often made, it is very difficult to give a fixed-rate price for the field service management software. For more information, our experts will be happy to advise you.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-hki70-45d7a8f4b8b1c61372974cf352d6d2dd'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contractual arrangements} {SaaS} \"  ><p id='toggle-toggle-id-25' data-fake-id='#toggle-id-25' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-25' data-slide-speed=\"200\" data-title=\"How much does the L-mobile service SaaS solution cost?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How much does the L-mobile service SaaS solution cost?\" data-aria_expanded=\"Click to collapse: How much does the L-mobile service SaaS solution cost?\">How much does the L-mobile service SaaS solution cost?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-25' aria-labelledby='toggle-toggle-id-25' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>The subscription costs for L-mobile service as a SaaS solution are calculated based on the number of users required and the desired length of the monthly subscription term. We also recommend implementation support and training for your key users.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-b84qs-27fa42ebdf9cec58059f0c0c87f31b23'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contractual arrangements} \"  ><p id='toggle-toggle-id-26' data-fake-id='#toggle-id-26' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-26' data-slide-speed=\"200\" data-title=\"Does L-mobile also offer suitable hardware?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Does L-mobile also offer suitable hardware?\" data-aria_expanded=\"Click to collapse: Does L-mobile also offer suitable hardware?\">Does L-mobile also offer suitable hardware?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-26' aria-labelledby='toggle-toggle-id-26' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>In our hardware shop, you\u2019ll find a wide selection of industrial tablets that are ideal for using the mobile service app. If you have any questions, our hardware experts will always be happy to advise you. You can of course also use L-mobile service on commercially available devices; however, these cannot be purchased via L-mobile.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Field service management software provides the optimum basis for delivering successful customer service. L-mobile service provides you with a comprehensive range of functions to make your field service efficient and transparent. 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